A delivery specialist mainly works with customers to answer questions that they may have before buying a product or service and ensure purchased items are delivered on time. Once the products or services are ready to be dispatched, the delivery specialist provides customers with more information on how to use the product or the service.
The tasks that you will perform in this capacity include achieving exceptional levels of customer satisfaction through timely, accurate processing and shipping of orders. Furthermore, you will also be responsible for determining the shortest routes base on GPS navigation and delivery list. Moreover, providing instructions to end-users on how to assemble and use the product or service properly.
Essential skills needed for the position include attention to detail, communication, organizational, and time management. A high school diploma or a GED is sufficient to fulfill the educational requirements, although having prior work experience in a related field may prove helpful as well.
The average hourly salary for the position is $30.71, which amounts to $63,885 annually. The career is projected to grow further in the coming years and create more opportunities across the United States.
There is more than meets the eye when it comes to being a delivery specialist. For example, did you know that they make an average of $39.77 an hour? That's $82,712 a year!
Between 2018 and 2028, the career is expected to grow 2% and produce 30,100 job opportunities across the U.S.
There are certain skills that many delivery specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, hand–eye coordination and math skills.
If you're interested in becoming a delivery specialist, one of the first things to consider is how much education you need. We've determined that 42.2% of delivery specialists have a bachelor's degree. In terms of higher education levels, we found that 4.3% of delivery specialists have master's degrees. Even though some delivery specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a delivery specialist. When we researched the most common majors for a delivery specialist, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on delivery specialist resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a delivery specialist. In fact, many delivery specialist jobs require experience in a role such as cashier. Meanwhile, many delivery specialists also have previous career experience in roles such as customer service representative or sales associate.