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Become A Delivery Specialist

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Working As A Delivery Specialist

  • Operating Vehicles, Mechanized Devices, or Equipment
  • Getting Information
  • Handling and Moving Objects
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying Objects, Actions, and Events
  • Stressful

  • $59,000

    Average Salary

What Does A Delivery Specialist Do

Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages and small shipments within a local region or urban area. They drive trucks with a 26,000-pound gross vehicle weight (GVW) capacity or less. Most of the time, they transport merchandise from a distribution center to businesses and households.

Duties

Delivery truck drivers and driver/sales workers typically do the following:

  • Load and unload their cargo
  • Communicate with costumers to determine pickup and delivery needs
  • Report any incidents they encounter on the road to a dispatcher
  • Follow all applicable traffic laws
  • Report serious mechanical problems to the appropriate personnel
  • Keep their truck and associated equipment clean and in good working order
  • Accept payments for the shipment
  • Handle paperwork, such as receipts or delivery confirmation notices

Most drivers generally receive instructions to go to a delivery location at a particular time, and it is up to them to determine the best route. Other drivers have a regular daily or weekly delivery schedule. All drivers must have a thorough understanding of an area’s street grid and know which roads allow trucks and which do not.

Light truck drivers, often called pickup and delivery or P&D drivers, are the most common type of delivery driver. They drive small trucks or vans from distribution centers to delivery locations. Drivers make deliveries based on a set schedule. Some drivers stop at the distribution center once only, in the morning, and make many stops throughout the day. Others make multiple trips between the distribution center and delivery locations. Some drivers make deliveries from a retail location to customers.

Driver/sales workers are delivery drivers who have additional sales responsibilities. They recommend new products to businesses and solicit new customers. These drivers may have a regular delivery route and be responsible for adding new clients located along their route. For example, they may make regular deliveries to a hardware store and encourage the store’s manager to offer a new type of product. Driver/sales workers also deliver goods, such as take-out food to consumers, and accept payment for those goods.

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How To Become A Delivery Specialist

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent. However, some opportunities exist for those without a high school diploma. Workers undergo 1 month or less of on-the-job training. They must have a driver’s license from the state in which they work and possess a clean driving record.

Education

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent.

Training

Companies train new delivery truck drivers and driver/sales workers on the job. This may include driving training from a driver-mentor who rides along with a new employee to ensure that a new driver is able to operate a truck safely on crowded streets.

New drivers also have training to learn company policies about package dropoffs and returns, taking payment, and what to do with damaged goods.

Driver/sales workers must learn detailed information about the products they offer. Their company also may teach them proper sales techniques, such as how to approach potential new customers.

Licenses, Certifications, and Registrations

All delivery drivers need a driver’s license.

Other Experience

Some delivery drivers begin as package loaders at warehouse facilities, especially if the driver works for a large company. For more information on package loaders, see the profile on hand laborers and material movers.

Important Qualities

Customer-service skills. When completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business.

Hand-eye coordination. When driving, delivery drivers need to observe their surroundings while simultaneously operating a complex machine.

Math skills. Because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately.

Patience. When driving through heavy traffic congestion, delivery drivers must remain calm and composed.

Sales skills. Driver/sales workers are expected to persuade customers to purchase new or different products from them.

Visual ability. To have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test.

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Average Yearly Salary
$59,000
Show Salaries
$34,000
Min 10%
$59,000
Median 50%
$59,000
Median 50%
$59,000
Median 50%
$59,000
Median 50%
$59,000
Median 50%
$59,000
Median 50%
$59,000
Median 50%
$102,000
Max 90%
Best Paying Company
Chs
Highest Paying City
Palo Alto, CA
Highest Paying State
California
Avg Experience Level
2.2 years
How much does a Delivery Specialist make at top companies?
The national average salary for a Delivery Specialist in the United States is $59,827 per year or $29 per hour. Those in the bottom 10 percent make under $35,000 a year, and the top 10 percent make over $102,000.

Real Delivery Specialist Salaries

Job Title Company Location Start Date Salary
Vendavo Delivery Specialist Experis Us, Inc. Milwaukee, WI Feb 02, 2016 $172,466
Solution & Service Delivery Specialist Solvay USA Inc. Cranbury, NJ Nov 20, 2015 $137,048
Technology Delivery Specialist CSAA Insurance Exchange Glendale, AZ Apr 14, 2015 $136,885
Business and Technology Delivery Specialist Accenture LLP New York, NY Jan 04, 2016 $130,673
Business and Technology Delivery Specialist Accenture LLP Boston, MA Jan 04, 2016 $130,673
Business and Technology Delivery Specialist Accenture LLP Baltimore, MD Jan 04, 2016 $130,673
Vendavo Delivery Specialist Experis Us, Inc. Milwaukee, WI Apr 27, 2015 $125,000
Senior Delivery Specialist EMC Corporation Palo Alto, CA Oct 01, 2015 $125,000
ETL Delivery Specialist Collabera Inc. San Ramon, CA Jun 06, 2016 $125,000
Senior Delivery Specialist Cast Software, Inc. New York, NY Dec 31, 2016 $124,987
Senior Delivery Specialist EMC Corporation Lisle, IL Nov 23, 2015 $123,718 -
$136,090
Product and Delivery Specialist McKinsey & Company, Inc. United States New York, NY Aug 10, 2016 $123,600
Senior Delivery Specialist EMC Corporation Warren, NJ Sep 05, 2016 $122,850
Senior Delivery Specialist EMC Corporation FL Jan 05, 2016 $106,974 -
$111,600
Senior Delivery Specialist EMC Corporation Dallas, TX Dec 28, 2015 $106,508
Senior Delivery Specialist EMC Corporation Peoria, AZ Jan 07, 2016 $105,934
Senior Delivery Specialist EMC Corporation Pittsburgh, PA Jan 10, 2015 $105,000
Senior Delivery Specialist EMC Corporation Dallas, TX May 19, 2016 $105,000
Senior Delivery Specialist EMC Corporation Farmington Hills, MI Jan 18, 2016 $105,000
Senior Delivery Specialist EMC Corporation Memphis, TN Feb 23, 2015 $105,000 -
$111,600
Senior Delivery Specialist EMC Corporation Hopkinton, MA Aug 12, 2015 $105,000
Senior Delivery Specialist EMC Corporation Sandy, UT Mar 10, 2016 $95,000 -
$115,200
Senior Delivery Specialist EMC Corporation Overland Park, KS Apr 20, 2015 $94,806 -
$118,000
Senior Delivery Specialist EMC Corporation Brentwood, TN May 28, 2015 $93,150
Delivery Specialist EMC Corporation Warren, NJ Jun 15, 2015 $93,101 -
$100,000
Senior Delivery Specialist EMC Corporation Mason, OH Dec 19, 2015 $92,000 -
$124,000
Project Delivery Specialist, Technology, Info Mgmt, Info Delivery Deloitte Consulting LLP Arlington, VA May 26, 2016 $91,334 -
$122,000
Project Delivery Specialist Deloitte Consulting LLP Arlington, VA Jan 13, 2016 $91,334 -
$148,400
Senior Delivery Specialist EMC Corporation Bellevue, WA Sep 17, 2015 $90,043

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Top Skills for A Delivery Specialist

  1. Customer Service
  2. Auto Parts
  3. New Merchandise
You can check out examples of real life uses of top skills on resumes here:
  • Process orders for fortune 500 companies Contact customer about telecommunication services Email Research issues related to customer services
  • Provided organizational and logistical support to the company by coordinating the distribution of wholesale auto parts with ground transportation.
  • Job also includes the staging of new merchandise and the repossession of unreasonable late customers.
  • Obey traffic laws and follow established traffic and transportation procedures.
  • Assured safe delivery and installation of customer appliances, furniture and electronics.

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Top 10 Best States for Delivery Specialists

  1. Tennessee
  2. Texas
  3. Massachusetts
  4. Wyoming
  5. Nevada
  6. Utah
  7. Arizona
  8. Georgia
  9. Kentucky
  10. Maryland
  • (1,107 jobs)
  • (4,237 jobs)
  • (1,994 jobs)
  • (119 jobs)
  • (312 jobs)
  • (533 jobs)
  • (921 jobs)
  • (1,743 jobs)
  • (619 jobs)
  • (1,258 jobs)

Delivery Specialist Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 6,148 Delivery Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Delivery Specialist Resume

View Resume Examples

Delivery Specialist Demographics

Gender

Male

60.6%

Female

30.9%

Unknown

8.5%
Ethnicity

White

61.8%

Hispanic or Latino

16.6%

Black or African American

11.3%

Asian

6.7%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

63.1%

French

5.6%

Mandarin

3.1%

Russian

3.1%

Carrier

3.1%

Hindi

2.5%

Chinese

2.5%

German

2.5%

Vietnamese

1.9%

Cantonese

1.9%

Portuguese

1.9%

Samoan

1.3%

Armenian

1.3%

Czech

1.3%

Urdu

1.3%

Arabic

1.3%

Gujarati

0.6%

Dutch

0.6%

Korean

0.6%

Thai

0.6%
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Delivery Specialist Education

Schools

University of Phoenix

22.8%

Strayer University

5.7%

The Academy

5.7%

Liberty University

5.1%

University of Central Florida

4.8%

University of North Carolina at Charlotte

4.5%

Ashford University

4.5%

Kaplan University

4.5%

University of Houston

4.2%

University of Central Arkansas

3.9%

San Jose State University

3.9%

Georgia State University

3.9%

Arizona State University

3.6%

Austin Community College

3.6%

Georgia Perimeter College

3.3%

Mesa Community College - Boswell

3.3%

Northern Virginia Community College

3.3%

University of North Carolina at Greensboro

3.3%

University of Cincinnati

3.0%

University of North Alabama

3.0%
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Majors

Business

29.7%

Criminal Justice

7.7%

Psychology

5.1%

General Studies

5.0%

Computer Science

4.8%

Accounting

4.4%

Communication

4.3%

Marketing

4.3%

Automotive Technology

3.7%

Management

3.6%

Information Technology

3.2%

Computer Information Systems

3.2%

Medical Assisting Services

3.0%

Liberal Arts

2.9%

Finance

2.9%

Health Care Administration

2.8%

Education

2.7%

Nursing

2.4%

Electrical Engineering

2.2%

Political Science

2.2%
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Degrees

Bachelors

37.1%

Other

31.2%

Associate

14.9%

Masters

8.2%

Certificate

5.5%

Diploma

2.3%

Doctorate

0.5%

License

0.4%
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