Top Delivery Specialist Skills

Below we've compiled a list of the most important skills for a Delivery Specialist. We ranked the top skills based on the percentage of Delivery Specialist resumes they appeared on. For example, 23.5% of Delivery Specialist resumes contained Customer Service as a skill. Let's find out what skills a Delivery Specialist actually needs in order to be successful in the workplace.

The six most common skills found on Delivery Specialist resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Delivery Specialist jobs:
  • Deliver ongoing maintenance and monitor participants' progress in Professional Management plans ensuring that strict customer service requirements are met.
  • Collaborate with team members to guarantee excellent customer service while fostering a positive team oriented environment to accomplish goals.
  • Recognized for outstanding customer service support while administering communications on software specifications for products available to financial institutions.
  • Provide support for customer service interface, integrating delivery into one seamless and transparent program for customers.
  • Process orders for fortune 500 companies Contact customer about telecommunication services Email Research issues related to customer services
  • Delivered appliances to homes and workplaces alike while ensuring quality customer service and installing expensive merchandise.
  • Facilitated various classroom courses in management/leadership, customer service, conflict management, & personal development.
  • Researched and answered complex client questions for Customer Service and provided format and procedural instructions.
  • Provided excellent customer service in dealing with disgruntled customers, resolving issues quickly and effectively.
  • Provided telephone based customer service support and sold additional product lines to existing BellSouth customers.
  • Engaged in providing exceptional customer service at as a Delivery Specialist and Sandwich Enthusiast.
  • Deliver customer orders providing excellent, friendly customer service while maintaining a pleasant smile Dispatcher
  • Foster relationship with account personnel and provide superior customer service to all accounts serviced.
  • Delivered furniture including loading and unloading of all items and provision customer service.
  • Conduct weekly training with 30 customer service representatives to ensure continuous process improvements.
  • Gained valuable experience in delivery and logistics while expanding upon customer service aptitude.
  • Provide Excellent Customer Service, by professionally delivering and installing electrical appliances.
  • Present customers with ticket information and answer any basic customer service questions.
  • Provide quality customer service to department store clientele during scheduled deliveries.
  • Enhance performance quality, customer service, and regional profitability.

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2. Auto Parts

high Demand
Here's how Auto Parts is used in Delivery Specialist jobs:
  • Provided organizational and logistical support to the company by coordinating the distribution of wholesale auto parts with ground transportation.
  • Delivered auto parts for various vehicles Assisted with costumer service about specialty vehicle parts Maintained inventory of warehouse
  • Deliver parts to local mechanic shops*Shipping and Receiving*Cashier/Parts Specialist*Assist customers with auto parts using software data
  • Delivered auto parts daily and maintain all cargo inventory
  • Delivered auto parts to customer businesses.
  • Transitioned from active duty Navy to the Reserves and immediately accepted a delivery driver opportunity with a local auto parts store.
  • General knowledge of vehicles, most time was spent interacting with contractors that purchased parts, sold auto parts
  • Deliver auto parts to various auto body shops, collect payments via cash, credit, or check.
  • Make deliveries in a timely and professional manner, stock auto parts, clean and maintain vehicle.
  • Maintain vehicle logs, process return auto parts, stock inventory, and provide customer service.
  • Deliver auto parts to commercial clients in a safe, efficient, and timely matter.
  • Delivered auto parts and products to customers in a safe, timely and well-organized manner.
  • Assist customers with finding auto parts as well as cashing them out at the register.
  • Deliver auto parts to wholesale shops Use computers to assist customers with their automotive needs
  • Assist patrons in the store or store counter with all their auto parts needs.
  • Delivered auto parts to commercial clients of O'Reilly in a timely and professional manner.
  • Helped customers with auto parts needs and questions regarding their auto parts needs.
  • Prepare all auto parts and supplies to Distribution Center each and every morning.
  • Delivered auto parts to our customers receive money and returns as well.
  • Deliver auto parts to commercial clientele in a timely, efficient manner.

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3. New Merchandise

high Demand
Here's how New Merchandise is used in Delivery Specialist jobs:
  • Job also includes the staging of new merchandise and the repossession of unreasonable late customers.
  • Coordinate and develop sales displays, special deliveries, and new merchandise resets.
  • Stocked show room and unloaded trucks of new merchandise.
  • Unloaded trucks, stocked shelves, set up displays and assembled new merchandise for display.
  • Tag, steam, and sensor new merchandise and put in inventory.
  • Place new merchandise on display.

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4. Transportation Procedures

high Demand
Here's how Transportation Procedures is used in Delivery Specialist jobs:
  • Followed all safety, handling, and transportation procedures.
  • Clean and refurbish returned and repossessed products Follow all safety, handling and transportation procedures to avoid personal injury and property damage
  • Obey traffic laws and follow established traffic and transportation procedures while delivery food to restaurants throughout the metropolitan Atlanta area.
  • Report all concerns of vehicle safety and proper operation Obeyed traffic laws and followed established traffic and transportation procedures.
  • Obey traffic laws and follow established traffic and transportation procedures.-Complied with all company safety policies.-Load and unload trucks.
  • Obey traffic laws and follow established traffic and transportation procedures* Unloaded boxed trucks at company and customer locations.

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5. Safe Delivery

high Demand
Here's how Safe Delivery is used in Delivery Specialist jobs:
  • Assured safe delivery and installation of customer appliances, furniture and electronics.
  • Deliver product to the customers house Load, unload and strap down all merchandise to ensure safe delivery
  • Deliver all packages to locations throughout day and ensure safe delivery of all customer items.

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6. Delivery Trucks

high Demand
Here's how Delivery Trucks is used in Delivery Specialist jobs:
  • Used propane fork lift to unload boxes of food off of delivery trucks.
  • Deliver parts to vary auto repair companies, loading and unloading delivery trucks.
  • Help keep the store as well as delivery trucks as clean as possible.
  • Loaded and secured products on delivery trucks.
  • Loaded large delivery trucks for southeast cities.
  • Oversee routing of all delivery trucks.
  • Keep maintenance on delivery trucks.
  • Loaded and Unloaded Delivery Trucks and Delivered - Same as last job.

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7. Company Vehicle

high Demand
Here's how Company Vehicle is used in Delivery Specialist jobs:
  • Delivered motorcycles to customers using company vehicles ensuring integrity and timeliness of valued product.
  • Provided customer delivery of company product, while safely operating a company vehicle.
  • Delivered flowers using company vehicle to hospitals, funeral homes and other customers
  • Delivered parts to automotive dealerships and commercial repair shops, maintained company vehicle, pulled customer orders, stocked incoming freight.
  • Conduct routine and follow-up safety and hazard inspections of company vehicles and customer sites.
  • Job Summary: Operates a Company vehicle to deliver product to customers.
  • Performed daily and weekly inspections of company vehicles to insure safe operation.
  • Drive company vehicle to deliver parts and products to customer.
  • Maintained a professional driving record while driving the company vehicle.
  • Make sure company vehicles were well maintained and kept clean.
  • Maintain a good image on the roads in company vehicle.
  • Maintain and care for minor maintenance of company vehicles.
  • Gather merchandises & load them into the company vehicle.
  • Loaded and unloaded of shuttle from company vehicles.
  • Load and unload company vehicle with merchandise.
  • Manage stock and load company vehicles.
  • Load company vehicle for daily delivery.
  • inspected and maintained company vehicles.
  • Delivered and picked up reprographic materials for in and out-going jobs in company vehicle.
  • Load and unload merchandise from company vehicles Deliver merchandise to homes

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8. Service Delivery

high Demand
Here's how Service Delivery is used in Delivery Specialist jobs:
  • Supported end-to-end enterprise service delivery in Licensing, Contracting, and Certification department.
  • Worked with technology on Service Delivery Portal Application enhancement to reduce errors.
  • Assumed new responsibility in Retail Service Delivery team.
  • Performed escalation/lead duties as the Service Delivery Specialist.
  • Operated as an interim manager on days when the Service Delivery Manager was scheduled off.
  • Participated in 2012 cross-training initiative, which was implemented for Retail Service Delivery group.
  • Support the Service Delivery Manager for Global Work Force Administration and Talent Management.
  • Support Service Delivery Manager for Global WFA and Talent Management and US Benefits.
  • Support end to end client service delivery for aligned domain(s).
  • Service Delivery has been a complex, wide-ranged role within the 1Cloud team.
  • Service Delivery Specialist: Reporting to the Director of Self Service Operations.
  • Handle vendor relationship(s) to ensure excellent service delivery.
  • Service Delivery Established external communication with platform, network, facilities and other stake holders to ensure customer demands were fulfilled.
  • service delivery or non-compliance issues).

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9. Phone Calls

high Demand
Here's how Phone Calls is used in Delivery Specialist jobs:
  • Worked counter, answered phone calls retrieved parts helped with costumer service while I waited for delivery of parts.
  • Take inbound phone calls from members, drivers, installers, and sales associates, on numerous issues.
  • Handle various inbound and outbound phone calls regarding customers' deliveries; ensuring the entire process goes well.
  • Received incoming phone calls from customers who have questions concerning the operation of any technology feature.
  • Send thank you emails and make follow up phone calls to ensure 100% satisfaction.
  • Deliver parts to local shops, answer phone calls and make sales over the phone.
  • Answer phone calls of customers and input there orders into the computer.
  • Answer phone calls and transfer customers to correct department.
  • Complete 50-100 phone calls to customers daily as needed.
  • Receive and route phone calls to appropriate person.
  • Follow regulatory and legal guidelines for reviewing/analyzing sales Answer incoming phone calls, document accounts.
  • Deliver products to customers, answer phone calls ,take payments, and provide customer service
  • Answer multi-line telephones and route telephone calls.
  • Stack files in file order Answering telephone calls Used Fed-Ex to ship loans to the proper investors.
  • pick up and deliver furniture to custumer, minor repairs, trouble shooting, answering phone calls, sales.

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10. Setup

high Demand
Here's how Setup is used in Delivery Specialist jobs:
  • Load and unload different household products on truck to be delivered and setup in the customer's home.
  • Created CG at both sites and setup replication after registering the XtremIO array under RecoverPoint.
  • Install, setup, or arrange appliances, furniture, and electronics.
  • Recommended profile setups for customers to help meet individualized student loan needs.
  • Provided quality support for all transmissions failures and transmission setups client issues.
  • Installed RPA appliance and using Deployment Manager Setup the RP cluster.
  • Deliver and setup product in a friendly and timely manner.
  • Organized delivery times for customers and setup up Schedules.
  • Worked on complex storage allocations which include Celerra NS80G with VMAX and DMX back end with Concurrent SRDF setup.
  • Updated the configurations for new DataDomain and setup storage mappings in target Avamar Grids for replication.
  • Help setup show room floor.
  • Check and load rental equipment Deliver, setup and remove equipment on-site Track inventory of equipment
  • Cleaned and maintained store, and merchandise Setup in store merchandise in customerhomes, Unload and loaded merchandise from delivery truck

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11. Customer Orders

high Demand
Here's how Customer Orders is used in Delivery Specialist jobs:
  • Processed and delivered customer orders, averaging 20 deliveries per day
  • Delivered customer orders including furniture, appliances, and electronics.
  • Relocated furniture in the warehouse inventory for customer orders.
  • Performed Solution Specialist duties involving extensive research with customer orders
  • Organized and maintained customer orders.
  • Maintained correct filing of customer orders and sign off sheets.
  • Pull customer orders from stock or pick up from warehouse.
  • Keyed customer orders and instructions into hand-held device.
  • Handle multiple tasks and customer orders at once.
  • Deliver prompt customer orders via personal vehicle.
  • Pull customer orders and load truck.
  • Gather products for customer orders.
  • pick product for customer orders, assist other associates, package and ship orders to customers.
  • Located and pulled all merchandise for customer orders in a timely manner.
  • Job Description: Pick items from product line to fill customer orders.
  • Processed customer orders and complaints Daily ingredient and product preparation Delivered customer orders
  • Warehouse and Delivery Pulling customer orders Stocking inventory.
  • Guarantee timely delivery of customer orders Maintain accurate inventory levels of delivered items Ensure safe operating practices Load and unload supplies

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12. Delivery Vehicles

high Demand
Here's how Delivery Vehicles is used in Delivery Specialist jobs:
  • Create efficient driving routes Responsible for the maintenance of inventory and delivery vehicles
  • Maintained cleanliness of delivery vehicles.
  • Operated delivery vehicles in a safe and lawful manner, while being accountable for vehicle and its contents.
  • Drive or assistant the driver in loading and unloading delivery vehicles with windows and doors.
  • Inspect and maintain delivery vehicles.
  • Coordinated and managed a fleet of delivery vehicles Assisted in preparation and distribution of deliveries
  • Collect and track customer returns within a specified time frame.Operate delivery vehicles in a safe and lawful manner.
  • Represented the face of Sears to customers Oversee departmental processes including the routing of delivery vehicles.

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13. Data Entry

high Demand
Here's how Data Entry is used in Delivery Specialist jobs:
  • Performed detailed data entry auditing on loan files to facilitate accurate communication between departments.
  • Perform regular records audit to ensure regularity compliance and data entry accuracy.
  • Assist with offline duties such as updating spread-sheets, data entry, and planning special events for the Home Delivery Department.
  • Slashed data entry time and virtually eliminated errors by enabling data to be pulled directly from Excel spreadsheet.
  • Run daily reports to review and ensure accurate data entry.
  • Run daily Reports & Data entry on in-house software.
  • Record each phone conversation by data entry.
  • MAJOR STRENGTHS Microsoft Excel and Word, inventory management, Control checks, warehousing, data entry.
  • Assist other departments with raisers edge data entry, volunteer recruitment, and fundraising.

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14. EMC

high Demand
Here's how EMC is used in Delivery Specialist jobs:
  • Provided assistance to EMC technical teams in the development of custom solutions and implementation preparation.
  • Execute effective processes in customization and integration of EMC solutions and related systems.
  • Participate in continuous learning of technical specifications, system requirements and EMC products.
  • Provisioned solutions based on standardized procedures as outlined by EMC best practice documentation.
  • Implement procedures for installation, customization and integration of EMC solutions.
  • Migrated data by using EMC-VPLEX data mobility and data encapsulation.
  • Followed EMC best practices in implementation/operations.
  • Provided proactive recommendations to the customer for improving their use of EMC storage solutions to help maximize their satisfaction with EMC.
  • Design and implementation of EMC VMAX, VNX and also integrate with VPLEX for various customers across the North America.
  • Configured VMAX3 Flash Array high Data availability using EMC SRDF for Auto start of the application from DR site.
  • Supported revenue growth by shrinking the backlog of projects that required certified EMC professionals with a federal security clearance.
  • Develop relationships with Customer and EMC in order to win deals as well as keeping customer relations.
  • Designed and implemented replication solutions to more than 100 EMC customers using Brocade and Cisco SAN switches.
  • Designed, implemented and administrated the EMC VNX 5700, 5800, 8000 of storage devices.
  • Maintained multiple SharePoint web sites for internal EMC divisions and external client project collaboration sites.
  • Provide software related custom integration and implementation support on EMC Products at customer site.
  • Design, Implementation, and Configuration of products within the EMC DPAD portfolio.
  • Coordinate with other technical team members for development and installation of EMC solutions.
  • Installed EMC hardware and software products in a Mainframe and/or Open Systems environment.
  • Design Implementation of Data Protection Suite within EMC Federated Enterprise Hybrid Cloud.

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15. Customers Homes

average Demand
Here's how Customers Homes is used in Delivery Specialist jobs:
  • Deliver furniture and appliances to customers homes
  • Delivered merchandise to customers homes.
  • Cut, boxed and bagged orders to be delivered to customers homes.
  • Haul away of old goods and clean up of customers homes
  • Delivered to and installed merchandise in customers homes.
  • Worked independently as a contractor to deliver packages from Manhattan Mini Storage to customers homes throughout Manhattan and sometimes Brooklyn.

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16. Technical Support

average Demand
Here's how Technical Support is used in Delivery Specialist jobs:
  • Provided technical support to delivery technicians and operating plants.
  • Provide technical support to contractors experiencing problems.
  • Provided technical support for Point of Sale system hardware and software for five Everything Coca-Cola stores and distribution center.
  • Provided advanced remote technical support to Field Engineers to ensure that all dispatch requirements were met or exceeded.
  • Assessed service orders assigned to my area and forwarded to the technical support team for resolution.
  • Provide ticket or email inbound technical support consulting for IBM and customer ID provisioning activities.
  • Provided technical support for Windows, Microsoft Office Suite, WebEx, and other software.
  • Assist guests in technical support in vehicles and over the phone.
  • Provide technical support to contractors as needed.
  • Function as primary technical support for production problem investigation using Connex Advantage software on a Tandem platform.
  • Led internal product training for Lexus Vehicles 3 years of technical support experience.

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17. Customer Returns

average Demand
Here's how Customer Returns is used in Delivery Specialist jobs:
  • Handled customer returns and filled out necessary paperwork.
  • Assist in warehouse responsibilities, such as picking, packing, and wrapping orders for shipment, and processing customer returns.
  • Processed the necessary paperwork during delivery, collected money on C.O.D., and picked up customer returns.
  • Accomplished the necessary paper work during delivery, collect C.O.D., and pick up customer returns.
  • Pick up customer returns while maintaining daily trip sheets on deliveries and return merchandise.
  • Pick up customer returns, i.e., new, warranty, cores, etc.
  • Collected money on deliveries, picked up customer returns, and maintained daily log
  • Picked customer returns to be applied as credits to customers' accounts.
  • Collect money on C.O.D., and pick up customer returns.
  • Collect and track customer returns within a specified time frame.
  • Take in customer returns and complete paperwork.
  • Deliver Parts and/or products to customers Collect money and pick up customer returns Routine vehicle maintenance by checking fluids

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18. Delivery Schedules

average Demand
Here's how Delivery Schedules is used in Delivery Specialist jobs:
  • Coordinated cost-efficient delivery schedules and located delivery addresses.
  • Monitored competition by gathering market information on pricing, products, new products, delivery schedules, and merchandising techniques.
  • Satisfy delivery schedules through careful planning of routes and preparation of maintenance, delivery and driver logs.
  • Designed routes, coordinated delivery schedules, and ensured all deliveries had proper and completed paperwork.
  • Assist with Pre-Audit and Post Closing functions as needed to meet delivery schedules.
  • Estimate delivery dates to customers based on knowledge of production and delivery schedules.
  • Ensured that delivery schedules were met while providing friendly and professional service.
  • Strive to keep on-time status to current and future delivery schedules.
  • Assisted offices with coordinating pick-up and delivery schedules for clients.
  • Maintained records of truck maintenance and delivery schedules.

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19. On-Time Delivery

average Demand
Here's how On-Time Delivery is used in Delivery Specialist jobs:
  • Travel to supplier locations as necessary to achieve on-time delivery.
  • Create daily status reports and spreadsheets to send to all internal customers in order to communicate On-time delivery.
  • Monitor performance related to on-time delivery card/KPI's.
  • Assisted customers by phone -Sustained highest on-time delivery percentage -Resolved customer service issues -Ensured high food quality standards
  • Provided professional, on-time delivery and pick-up services to commercial and residential customers.
  • Provided on-time delivery consistently throughout employment; have never missed a delivery window/day.

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20. Product Knowledge

average Demand
Here's how Product Knowledge is used in Delivery Specialist jobs:
  • Trained in Product Knowledge and Automotive Functions necessary to Retail Customer Assistance.
  • Maintained product knowledge on all vehicles and understood competitors vehicle features, benefits, and shortcomings.
  • Deliver orders for commercial customers.- Handle invoices and cash daily.- Extensive product knowledge training.
  • Greet customers and assist customers in product look up or product knowledge and information.
  • Execute vehicle delivery and in depth product knowledge to clients after vehicle purchase.
  • Involved/scheduled classes and seminars to expand product knowledge inside the dealership.
  • Keep up to date on all vehicle product knowledge.
  • Possess vast product knowledge to assist customers with choosingcorrect merchandise i.e.
  • Direct Customer Service Customer Call backs Setting & Following up Appointments Tech Sessions Full car technology Delivery Sales Floor Changes Product Knowledge

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21. Troubleshoot

average Demand
Here's how Troubleshoot is used in Delivery Specialist jobs:
  • Picked up and delivered customer machinery for demo and repairs, performed minor troubleshooting, maintained customer relations.
  • Assisted Vice President and/or Technical Specialist of financial institutions to troubleshoot and perform software installs.
  • Maintained efficient systems for merchandise handling-loading, securing, delivering, setting-up, troubleshooting.
  • Service delivery including workstations, Blackberry and network peripheral deployment and troubleshooting.
  • Performed circuit testing and troubleshooting, notably on High-Capacity circuits.
  • Provide troubleshooting assistance for creative and operations-related issues for all
  • Configure and troubleshoot desktop connectivity to these servers.
  • Included troubleshooting and resolving technical and installation difficulties.
  • Troubleshooted basic customer-motorcycle discrepancies prior to delivery.
  • Prepare closing instructions, issue disbursement checks, prepare wire transfers, troubleshoot closing issues and resolve prior to closing.
  • Worked in Back Office/Help Desk to provide assistance in troubleshooting any issues customers may have had with their accounts.
  • Clean vehicle from the inside and the outside, Perform diagnosis and troubleshooting activities on vehicle when needed.
  • Order parts, troubleshoot technical problems and provide quality control, and confidentially of customer's accounts.
  • Update customer information, track drivers and there route, setup service, and troubleshooting products.
  • Performed routine DSL technology testing and remote troubleshooting with Integrated Local Exchange Carriers.
  • Provided on Call Support & day-to-day troubleshooting SAN related issues.
  • Resolved and troubleshoot customer technical issues relating to their accounts.
  • Handle in home service repairs or over the phone troubleshooting.
  • Provided rapid response, support, maintenance and troubleshooting.
  • Helped troubleshoot technical issues post porting of numbers.

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22. Delivery Route

average Demand
Here's how Delivery Route is used in Delivery Specialist jobs:
  • Followed established schedules and procedures for home delivers, and reviewed daily delivery routes for effectiveness.
  • Collected receivables; designed and optimized efficiency of delivery routes.
  • Planned delivery routes to improve delivery times and efficiency.
  • Store newspaper delivery route specialist.
  • Determined most expeditious delivery routes.
  • Warehouse Manager (1999 - 2004) Supervised all activities of the warehouse including scheduling equipment delivery routes for two trucks.
  • Run delivery route, follow up with customers and inform them on the time window they should expect their merchandise.
  • Worked on company computer tablet to complete appropriate paperwork as well as complete assigned delivery route on routing app.
  • Plan and execute delivery routes to fit customers' as well as business schedules.
  • Distribute, unaccompanied, telephone directories to each address on the assigned delivery routes.
  • Assigned delivery routes to employees and assisted with deliveries as needed.
  • Plan delivery routes to be expedient with minimal delivery expense.
  • Planned daily delivery routes and schedules.
  • Maintained delivery routes and schedules.
  • Managed a defined delivery route Resolved customer disputes Grew route customers by 20%

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23. Customer Complaints

average Demand
Here's how Customer Complaints is used in Delivery Specialist jobs:
  • Developed a reputation of quelling customer complaints where co-workers often ask me for assistance in handling disgruntled customers.
  • Distributed merchandise to stores after solving customer complaints that their product did not operate properly.
  • Guaranteed positive, upbeat customer experiences and resolved all negative customer complaints and issues.
  • Handled all exchanges, returns, and customer complaints.
  • Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
  • Deliver product to customer in a safe and timely manner.Ensure customer received the correct product.Delt with customer complaints and comments.

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24. Customer Relations

average Demand
Here's how Customer Relations is used in Delivery Specialist jobs:
  • Achieved a consistently high level of customer relations and delivery service for both Metro-Atlanta and overnight, out-of-state delivery routes.
  • Utilized customer relations skills and negotiation knowledge to assist customers with product installation concerns.
  • Distributed brochures and catalogs to advertise products to commercial clients and enhance customer relations.
  • Build and solidify associate and customer relationships to increase customer satisfaction and retention.
  • Project professional and personable image to maintain good customer relations.
  • Maintain customer relations while adding service value with reliability.
  • Express good customer relationships and public communication skills.
  • Maintained customer relations with honesty and fairness.
  • Establish new and strengthened existing customer relationships.
  • Provided written reports and maintained a good customer relationship with 16 active accounts differing in volume and variation of orders.
  • Maintained good customer relationships to show pride and trust in the company.
  • Build and maintain positive customer relationships with store managers of my accounts.
  • Deliver parts, stock freight, maintain strong customer relationships.
  • Maintain good customer relationship in a courteous and professional manner.
  • Managed customer transactions in An effective and efficient manner Constructed & preserved company customer relationships daily
  • Organize and attend customer training to maintain excellent customer relations.
  • Establish and maintainstrong customer relations.
  • call center, customer relations, tracking orders and processing returns exchanges and credits
  • Entered and updated new customer details in the customer relationship management software according to administrative guidelines.
  • Use power equipment to pull loads for ordersGo out to customers houses and deliver and install appliancesBuild and achieve customer relationships

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25. COD

average Demand
Here's how COD is used in Delivery Specialist jobs:
  • Provided support to Developers by identifying coding defects and performing regression testing.
  • Coded Job Control Language (JCL), tested applications for quality, and submitted them for production processing.
  • Verify accuracy of tags and products are scanned to correct location or trailer and assign status coding of returns.
  • Worked with TRAIN Team to automate manual processes for ordering Calling Cards, Long Distance Codes, and Pagers.
  • Work closely with the anti-virus vendors to respond to outbreaks, new malicious code and zero day vulnerabilities.
  • Check in all items using the items Product Code and responsible for product inventory.
  • Collected funds due for Cash on Deliveries (CoD) and customer pickups.
  • Covered largest route including two zip codes and 100+ deliveries daily.
  • Generated and distributed bar code reports to all associates.
  • Adhere to all safety codes and OSHA standards.
  • Distributed specified zip codes to correct conveyor.
  • Encoded company mail for campus deliveries.
  • Paper work along with COD's.
  • Re-factored JAVA code handling a complex ETL sequence adding proper transaction rollbacks, error handling, and modularizing the components.
  • Process credit cars as required by drivers ensuring that the appropriate store and COD information is being provided.
  • Have knowledge of over 105 codes before going on to the floor to Assigned desk after training.
  • Headed automation of source code archiving and release library compile system Technologies Used: Shell Scripting
  • Enter hmda & special feature codes information.

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26. HR

average Demand
Here's how HR is used in Delivery Specialist jobs:
  • Verified recorded loan modification documents received from various courts and inputted recorded information within HRMS - Human Resource Management System.
  • Collaborated with internal colleagues to ensure the agent population progressed through annual training compared to relevant key performance indicators.
  • Ensured client safety and satisfaction through detailed communication and strict adherence to safety protocols from setup to breakdown.
  • Analyzed services and fleet utilization to recommend/implement ongoing optimization through proper deployment, replacement, and user training.
  • Performed and pursued back-of-house duties and opportunities consistently and cheerfully to maximize production and shrink delivery times.
  • Provided reporting of data from Microsoft Access Databases through Microsoft Excel using Pivot Table functionality.
  • Assisted customers with selecting and ordering products that were unavailable through conventional ordering methods.
  • Performed custodial duties inside/outside to ensure overall shop cleanliness and tidiness throughout work day.
  • Managed and coordinated the schedule of 8 facilitators through data management systems utilization.
  • Managed projects from inception through execution and created reports that measured training effectiveness.
  • Managed a diverse set of pension administration services individually and through team initiatives.
  • Continued proactive monitoring and testing from initial alert response through problem resolution.
  • Ensured outstanding customer service throughout all interactions to promote optimal satisfaction.
  • Maintained positive working relationships through on time and consistent delivery.
  • Delivered an average of six arrangements daily throughout Manhattan.
  • Ensured proper installations through accurate reading of directions.
  • Research suspicious activities and escalate through appropriate channels.
  • Handled confidential interoffice mail throughout the facility.
  • Received and delivered packages throughout specified territory.
  • Delivered packages throughout Portland metro area.

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27. Inventory Control

average Demand
Here's how Inventory Control is used in Delivery Specialist jobs:
  • Maintained quality and inventory control of new furniture for customer delivery.
  • Assisted customer with ordering and inventory control.
  • Assist with inventory control and warehouse organization.
  • Assisted in inventory control management.
  • Worked both in inventory control, followed by delivery specialist in an Office Max Customer Fulfillment Center in Columbus, OH.
  • Unload trucks, Assembly, Cash handling, Merchandising and Set up, Inventory Control, Training, and Minor Maintenance.
  • Manage supply orders for over 200 stores, as well as, inventory control regarding supplies.
  • Set up deliveries; loaded and unloaded trucks; assisted sales representatives; inventory control
  • Inventory control; Collect monies on specified routes.
  • Inventory Control, Warehouse Stocking, Forklift Operations.
  • Supported management in the accomplishment of assigned tasks includingmaintaining inventory control and store appearance.
  • inventory control and store appearance Ensure customer satisfaction by producing the exact replacement part in a timely manner

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28. Timely Fashion

average Demand
Here's how Timely Fashion is used in Delivery Specialist jobs:
  • Created routes to ensure that customers received products in timely fashion.
  • Analyze oredered parts for distribution to appropriate destination on a timely fashion.
  • Communicated with clients, participants and attorneys in a timely fashion to resolve complex pension and savings plan issues.
  • Answer phone calls in a timely fashion and ensure the best experience possible via telephone.
  • Sell Parts While Providing Excellent Customer Service Deliver Parts in a Timely Fashion
  • Deliver pizzas to customers in a timely fashion.
  • Deliver in a timely fashion.
  • Communicate with realtors, settlement agents, insurance agents, clients and co-workers to resolve issues in a timely fashion.

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29. CDL

average Demand
Here's how CDL is used in Delivery Specialist jobs:
  • Delivered to areas covering Western and Central New York utilizing a box truck or A flatbed truck Non CDL.
  • Maintained CDL-B class license with perfect safety record and no company equipment claims or citations.
  • Train CDL-permit drivers to acquire all skills necessary to obtain a Class-A license.
  • Design & Implementation of CDL, Integration of Physical tape libraries.
  • Maintain a Commercial Driver's License (CDL).
  • Trained and received CDL certification- Class A.
  • Maintained CDL to drive delivery truck.
  • Interact with customers on a daily basis and delivery product on a timely and safely manner -CDL A License
  • Delivered > Sales Calls > Coordinated Delivery routes > CDL Driver > 24 hour call www.cardno.com
  • Operated non-cdl 26' box truck.
  • Deliver to key accounts on daily route Daily cash deposits CDL Class A Trainer

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30. New Vehicle

low Demand
Here's how New Vehicle is used in Delivery Specialist jobs:
  • Managed new vehicle inventory and ordering.
  • Review all manuals and warranties associated with the customer's Telecommunications new vehicle.
  • Assisted customers on making decisions on purchases for their new vehicle.
  • Register new vehicles into the Metro Lexus vehicle data base system.
  • Teach and learn how to use aspects of their new vehicle.
  • Ensured customers understood the complexities of operating their new vehicle.
  • Update the system in new vehicles.
  • Deliver new vehicles to clients.
  • Educated customer on the use of new vehicle technology and systems Assisted sales reps with coverage and sales
  • provide customer satisfaction in letting customers know functions that their new vehicle has to provide for them.
  • Explain features of new vehicle -Responsible for ensuring customers left 100% satisfied
  • pair customer phones to Bluetooth system in their new vehicle.
  • Tasked to educate customers on all aspects of their new vehicle Thoroughly explained all warranties Sold accessories and supplemental warranties.
  • Provide customers with knowledge on their new vehicle Prepare new vehicle for customers (i.e.
  • Demonstrate functions of new vehicle to new owner.Sell various accessories.Increase store profit from accessory sales.
  • answer any questions customer may have about features in their new vehicle.

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31. SQL

low Demand
Here's how SQL is used in Delivery Specialist jobs:
  • Created and ran SQL queries and stored procedures to extract and modify test data using ADB2 relational Database.
  • Performed real time monitoring of system resources, which lead to identifying poorly performing SQL statements.
  • Design logic to fetching values from SQL table and to update Measuring document tables.
  • Update SQL scripts using Oracle SQL Developer.
  • Worked with various languages including SQL, XSLT, and C#.
  • Experienced in VCARS, SAS, WYNSQL
  • Involved in writing complex SQL queries Performed Smoke, Sanity, regression, functional and stress testing.
  • Enable data driven decisions using SQL, Spotfire and Pipeline Pilot protocols to resolve global production issues.
  • Developed SharePoint hosting site, custom SQL, stored procs, SSRS reports and cube analysis tools.
  • Processed monthly payroll for over 2,000 employment claims using Docsql & 360 claim management system.
  • Utilized SQL and Excel for analysis of data and analytics.
  • Design and Implement Replication solution (Snap Shot and Clone) for application such Exchange, Sql and Oracle.

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32. Customer Accounts

low Demand
Here's how Customer Accounts is used in Delivery Specialist jobs:
  • Processed Verizon Business customer accounts with adding or upgrading services to their business/home telephone lines.
  • Managed data accounts incorporating additions, deletions, changes to customer accounts database.
  • Review and update customer accounts within JD Edwards and SAP systems according to customer service and field service daily reports.
  • Handled customer accounts including customer service, collections, and billing.
  • Updated old & established new customer accounts and processed payments.
  • Update customer accounts such as pay on account and billing orders
  • Process payments and assist in technical support for customer accounts.
  • Managed customer accounts, collection and billing procedures.
  • Collect and post payments to customer accounts.
  • Deliver parts to customer accounts and stock freight
  • Prepared and delivered community papers on a weekly basis Managed 50+ customer accounts and receipts
  • Performed a multi-step collection process on delinquent customer accounts.
  • Deliver and merchandize product to customer accounts from a tractor-trailer.

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33. Unix

low Demand
Here's how Unix is used in Delivery Specialist jobs:
  • Developed Unix and shell scripts, created stored procedures and triggers for Oracle 7.3.4 database version.
  • Developed web help and documentation, performed quality assurance with a focus on UNIX and MVS.
  • Configured Windows and Unix systems, the LAN and the SAN to meet customer needs.
  • Establish secure connections to Unix, As400, Windows system environments and Active Directory.
  • Conducted training to the fellow engineers in Unix Admin, Sun Cluster and SAN.
  • Performed Access Report Analysis on Active Directory, UNIX Servers and Top Secret.
  • Prepare migration plan and co-ordinate the migration between Application team and infrastructure teams (Unix and Storage).
  • Customized client databases via Oracle Express and supported clients analog connectivity to a Unix environment.
  • Configured Unix permissions and NFS exports on Isilon X200/X400 Clusters.

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34. Efficient Delivery

low Demand
Here's how Efficient Delivery is used in Delivery Specialist jobs:
  • Provide excellent customer service by ensuring a safe, quick, and efficient delivery route.
  • Secure the pick-up and delivery of organizational merchandise * Time management and route redirecting for efficient delivery
  • Organized parts, to ensure quick and efficient delivery Delivered parts to designated customers
  • Analyzed, troubleshot, and modified processes and data to ensure efficient delivery of services to Acxiom clients.
  • Designed efficient delivery routes based on manifest.
  • Ensured safe and efficient delivery of products to the customers.

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35. Unload Trucks

low Demand
Here's how Unload Trucks is used in Delivery Specialist jobs:
  • Load and Unload Trucks Ensure the proper loading of delivery vehicle with all furnishings and necessary installation supplies.
  • Load and unload trucks and vans with packages that are scheduled out for delivery.
  • Loaded and unload trucks, vans, or automobiles when goods arrived.
  • Use forklifts to load and unload trucks.
  • Follow regulatory and legal guidelines for reviewing/analyzing sales Operating Forklift to load and unload trucks
  • Load and Unload TrucksEstablish routes and serviceAssistant in providing salesCarry customers merchandise to and from home and storeSolicit new business

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36. Sales Floor

low Demand
Here's how Sales Floor is used in Delivery Specialist jobs:
  • Prepared merchandise to be displayed on sales floor by applying fabric protection to leather and upholstered merchandise.
  • Recognized as top salesperson first four of six months on sales floor.
  • Supervised and managed activity in the classroom and sales floor.
  • Stock merchandise and place on sales floor.
  • Refurbished furniture and maintained sales floor.
  • Still on the sales floor and taking over the phone payments and assist customers as necessary.
  • Assemble products into customers homes according to store model Unload truck weekly Assist customers on sales floor about the product

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37. Process Improvement

low Demand
Here's how Process Improvement is used in Delivery Specialist jobs:
  • Calculate service-related metrics and identify process improvement opportunities
  • Provided root cause analysis of escalated service tickets as well as communicated process improvement recommendations to affected domain's management.
  • Coordinated with relevant internal and external stakeholders on projects, client facing escalations, and process improvements.
  • Provide immediate restoration of service for failed production components * Make recommendations for process improvements
  • Collected, compiled, and analyzed evaluative data to make recommendations on process improvements.
  • Participated in departmental and company-wide process improvement projects as assigned.
  • Identify opportunities for payroll process improvement and recommend/implement solutions.
  • Drive process improvement initiatives across major client programs.
  • Developed process improvements to streamline various procedures.
  • Focus on continuous operational process improvements.
  • Participate in process improvement meetings.
  • Manage daily activities, while at the same time working of various projects for process improvement within the Supply Chain.
  • Identify and implement action plans and process improvements with little guidance.
  • Established process improvements for multiple aspects of my job duties.
  • Complete various administrative projects which can include benefit calculations, data management, transaction workflow call backs and process improvements.
  • Monitored client operation dashboards to proactively identify impacts, while creating process improvement projects to create year-over-year efficiencies in operations.
  • Identified process improvements that led to year-over-year efficiencies in operational workloads.
  • Process Improvement Safeway has a 91 step new item process.
  • Implement process improvement concepts to streamline workflow and enhance client deliverables.

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38. Proper USE

low Demand
Here's how Proper USE is used in Delivery Specialist jobs:
  • Deliver merchandise to customer homes, install and set up merchandise, instruct customers on proper use of merchandise.
  • Support customers with an in-depth review and hands-on instructions, for the proper use of all Operating Systems.
  • Delivered and returned merchandise with proper use of shipping blankets and tie-downs to secure the merchandise.
  • Install and step up merchandise and instruct customer on proper use.
  • Inserviced nurses on the proper use of the equipment.

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39. Traffic Laws

low Demand
Here's how Traffic Laws is used in Delivery Specialist jobs:
  • Maintain vehicles maintenance inspections, adhering to all traffic laws and speed limits.
  • Followed traffic laws explicitly, while quickly delivering product to different destinations.
  • Job responsibilities included obeying traffic laws and delivering beer to various locations.
  • Interpreted and followed government traffic laws and company-specified cash handling procedures
  • Followed traffic laws and vehicle operation safety measures.
  • Operated large vehicles through residential and city streets while abiding all traffic laws without incident.

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40. Office Supplies

low Demand
Here's how Office Supplies is used in Delivery Specialist jobs:
  • Contract employee delivering office supplies to customers
  • Delivered office supplies to private and government offices in the northern Virginia and Washington, D.C. area.
  • Deliver office supplies to customers place of employment such as companies and home businesses.
  • Run errands, assist with the ordering and organization of office supplies.
  • Maintained a high level of customer service while delivering office supplies.
  • Delivered office supplies to the surrounding Tampa Bay area.
  • Delivered Office Supplies * Provided Good Customer Service
  • Delivered paper and office supplies to various State of Michigan buildings in Ionia, Charlotte, and Lansing locations.
  • Delivered Office Supplies Occasionally loaded and/or co-loaded truck Performed pre and post D.O.T.

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41. Professional Customers

low Demand
Here's how Professional Customers is used in Delivery Specialist jobs:
  • Delivered parts to professional customers in a timely and professional manner.
  • Deliver part to professional customers.
  • Deliver parts in a timely manner Train new employees Unload/ restock parts while maintaining inventory Create dependable relationships with professional customers

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42. Delivery Process

low Demand
Here's how Delivery Process is used in Delivery Specialist jobs:
  • Assessed and handled customer feedback on sale/delivery process and implemented improvements when necessary.
  • Developed, documented, and executed standardized delivery processes across vehicle distribution network.
  • Assisted delivery process, handling complaints and delivery notification.
  • Partner with customers through delivery process to provide current and in-depth knowledge of all products, services and local incentives.
  • Assist future clients with the delivery process by scheduling their delivery date and set up their financing if applicable.
  • Improved the report delivery process by streamlining inefficiencies within 4 months for incoming data requests.
  • Trained new hires to ensure delivery processes are maintained to Corporate & Brand standards.
  • Interfaced with sales staff to ensure that the sales and delivery processes are seamless.
  • Optimized delivery process by developing routes allowing more efficient use of time and equipment.
  • Acted and primary point of contact in the shipping and delivery process.
  • Train new employees in the Client Delivery process per the handbook.
  • Worked in the delivery process of new and used vehicles.
  • Train fellow co-workers on the home delivery process.
  • Train customers on all technical devices/aspects of new vehicles Provide additional customer support after delivery process Receptionist relief Accounts Payable back-up personnel

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43. Company Truck

low Demand
Here's how Company Truck is used in Delivery Specialist jobs:
  • Set up furniture ... Load and unloading company Truck
  • Deliver furniture to clients in company truck.
  • Maintained maintenance on company truck.
  • Complete daily pre and post inspections of company truck.
  • Deliver auto parts to commercial accounts using company truck Organize paperwork and items for the orders !
  • Delivered auto parts to local mechanic shops -drove company truck -stocked shelves every morning -answered phones -assisted and greeted customers

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44. Lexus

low Demand
Here's how Lexus is used in Delivery Specialist jobs:
  • Certified Lexus Technology Specialist and a Kansas State Certified Child Passenger Safety Technician.
  • Delivered all new and certified vehicles following Lexus guidelines.
  • Head of the Lexus Benchmark Experience to help make the dealership a better experience for customers.
  • Promoted to Lexus in 2nd Month of employment with company.
  • Featured in the April/2013 issue of Lexus Technology Digest.
  • Create trial programs of Lexus applications for new clients.
  • Maintained elite CSI standards for Lexus.
  • Performed deliveries on all models of Lexus vehicles, both new and pre owned, to the consumer.
  • Earned a broad knowledge of the techbology and differences of each Lexus vehicle.

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45. Fluid Levels

low Demand
Here's how Fluid Levels is used in Delivery Specialist jobs:
  • Check fluid levels, i.e., oil, radiator, transmission, etc., prior to operating the vehicle each day.
  • Maintained regular vehicle maintenance such as fuel, mileage, fluid levels, brakes, and tire pressure.
  • Maintained delivery vehicles: logged oil changes, fluid levels, tire pressures and any repairs.
  • Performed routine vehicle maintenance by checking fluid levels, oil, radiator, transmission, etc.
  • Performed daily checks of vehicle's fluid levels and tire pressure and scheduled any required repairs.
  • Check vehicle's fluid levels and tire pressure and scheduled.

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46. Loan Applications

low Demand
Here's how Loan Applications is used in Delivery Specialist jobs:
  • Received reviewed loan applications and obtained missing or incorrect documentation.

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47. Inventory Loads

low Demand
Here's how Inventory Loads is used in Delivery Specialist jobs:
  • Verify contents of inventory loads up to 2500 of product per week against shipping papers.
  • Certify the contents on inventory loads against shipping papers.
  • Verify contents of inventory loads against shipping manifest.
  • Verify contents of inventory loads against delivery papers.
  • Verify contents of inventory loads against shipping documents.
  • Verified inventory loads against shipping company account documentation.

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48. VNX

low Demand
Here's how VNX is used in Delivery Specialist jobs:
  • Provisioned storage from VNX array to Windows host, registered host HBA into the VNX array.
  • Trouble shooting performance issues related to VMAX and VNX in the SAN environment.
  • Configured NS-40G & VNX NAS shares for Linux and windows servers.
  • Configure VNX interface for replication, DR testing and disaster recovery.
  • Implemented VNX Block / File for about 10-12 projects.
  • Involved in the migration of CLARiiON CX-500/700 to VNX/CX-4 arrays using Mirror View and SAN copy.
  • Performed Celerra NS120 to VNX5600 file-level migration using IPv2 replicator.
  • Well Versed with DMX-4/3 and VNX/CLARiiON storage allocation and architecture.
  • worked on migration projects for DataDomain for replacing EDL and VNX for tier 2 applications andCelerra replacement.
  • Configured FTS on VMAX to use backend VNX for storage virtualization.
  • Expand VNX storage by adding DAEs with existing storage Create different pools as per performance requirement and allocate the LUNs respectively.

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49. Company Policies

low Demand
Here's how Company Policies is used in Delivery Specialist jobs:
  • Verified proper company policies with product presentation and safety.
  • Reinforce and uphold DOT regulations, OSHA requirements, and company policies and procedures.
  • Possess a strong work ethic and performed duties in accordance with company policies and procedures
  • Prepared maintenance, delivery and driver logs to meet company policies.
  • Comply with all DOT laws and procedures and company policies.
  • Clean and maintain store according to company policies.
  • Deliver orders to professional installers Document orders according to specifications Stock items from distribution center Ongoing training on Oreilly's company policies

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50. Car Parts

low Demand
Here's how Car Parts is used in Delivery Specialist jobs:
  • Take and process orders, deliver car parts to multiple accounts in multiple areas of Ohio.
  • Delivered car parts and products to customers and shops located in the valley.
  • Delivered car parts to various automobile shops and garages.
  • Learned a lot about car parts.
  • Helped customers install small car parts.
  • Delivered a variety of car parts to several O'Reilly locations Collected invoices for all car parts that were delivered
  • deliver car parts to my customers in a timely manner
  • Assisted customers with car parts needed for their vehicles Helped customers with car trouble Delivered parts to shops/dealerships

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20 Most Common Skill for a Delivery Specialist

Customer Service29.2%
Auto Parts19.1%
New Merchandise11.9%
Transportation Procedures7.8%
Safe Delivery6%
Delivery Trucks2.6%
Company Vehicle2.2%
Service Delivery2.1%

Typical Skill-Sets Required For A Delivery Specialist

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
23.5%
23.5%
2
2
Auto Parts
Auto Parts
15.4%
15.4%
3
3
New Merchandise
New Merchandise
9.6%
9.6%
4
4
Transportation Procedures
Transportation Procedures
6.2%
6.2%
5
5
Safe Delivery
Safe Delivery
4.8%
4.8%
6
6
Delivery Trucks
Delivery Trucks
2.1%
2.1%
7
7
Company Vehicle
Company Vehicle
1.8%
1.8%
8
8
Service Delivery
Service Delivery
1.7%
1.7%
9
9
Phone Calls
Phone Calls
1.6%
1.6%
10
10
Setup
Setup
1.5%
1.5%
11
11
Customer Orders
Customer Orders
1.5%
1.5%
12
12
Delivery Vehicles
Delivery Vehicles
1.5%
1.5%
13
13
Data Entry
Data Entry
1.4%
1.4%
14
14
EMC
EMC
1.4%
1.4%
15
15
Customers Homes
Customers Homes
1.2%
1.2%
16
16
Technical Support
Technical Support
1.2%
1.2%
17
17
Customer Returns
Customer Returns
1.2%
1.2%
18
18
Delivery Schedules
Delivery Schedules
1.1%
1.1%
19
19
On-Time Delivery
On-Time Delivery
1%
1%
20
20
Product Knowledge
Product Knowledge
0.9%
0.9%
21
21
Troubleshoot
Troubleshoot
0.9%
0.9%
22
22
Delivery Route
Delivery Route
0.9%
0.9%
23
23
Customer Complaints
Customer Complaints
0.8%
0.8%
24
24
Customer Relations
Customer Relations
0.8%
0.8%
25
25
COD
COD
0.8%
0.8%
26
26
HR
HR
0.8%
0.8%
27
27
Inventory Control
Inventory Control
0.8%
0.8%
28
28
Timely Fashion
Timely Fashion
0.7%
0.7%
29
29
CDL
CDL
0.7%
0.7%
30
30
New Vehicle
New Vehicle
0.7%
0.7%
31
31
SQL
SQL
0.7%
0.7%
32
32
Customer Accounts
Customer Accounts
0.7%
0.7%
33
33
Unix
Unix
0.7%
0.7%
34
34
Efficient Delivery
Efficient Delivery
0.7%
0.7%
35
35
Unload Trucks
Unload Trucks
0.6%
0.6%
36
36
Sales Floor
Sales Floor
0.6%
0.6%
37
37
Process Improvement
Process Improvement
0.6%
0.6%
38
38
Proper USE
Proper USE
0.6%
0.6%
39
39
Traffic Laws
Traffic Laws
0.6%
0.6%
40
40
Office Supplies
Office Supplies
0.6%
0.6%
41
41
Professional Customers
Professional Customers
0.6%
0.6%
42
42
Delivery Process
Delivery Process
0.5%
0.5%
43
43
Company Truck
Company Truck
0.5%
0.5%
44
44
Lexus
Lexus
0.5%
0.5%
45
45
Fluid Levels
Fluid Levels
0.5%
0.5%
46
46
Loan Applications
Loan Applications
0.5%
0.5%
47
47
Inventory Loads
Inventory Loads
0.5%
0.5%
48
48
VNX
VNX
0.5%
0.5%
49
49
Company Policies
Company Policies
0.4%
0.4%
50
50
Car Parts
Car Parts
0.4%
0.4%

37,155 Delivery Specialist Jobs

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