How To Become A Delivery Supervisor: What It Is and Career Path

What is a delivery supervisor and how to become one

Updated January 8, 2025

4 min read

A delivery supervisor oversees and facilitates the activities of their assigned delivery team. They are responsible for coordinating team members, routes, and budgets to ensure that all delivery schedules are met on time.

Additional duties of a delivery supervisor usually include creating delivery plans, filling orders, negotiating new contracts with customers, monitoring inventory, and addressing any customer issues that may arise. Sometimes, they are also expected to drive delivery vehicles, which means that this role may require a commercial driver's license.

Anyone who wants to pursue this role needs to have at least a high school diploma or GED, as well as prior experience working in a delivery department or a similar role. Since this is a supervisory position, aspiring delivery supervisors must have good leadership skills and a great understanding of delivery processes, company protocols, and customer service strategies.

Delivery supervisors typically work in offices and may have shifting schedules, depending on their employers' needs. Since some shipments may be delivered at odd hours of the day, delivery supervisors typically report to the office outside of regular business hours. When it comes to salary, they earn an average of $20 per hour or about $42,000 per year.

ScoreDelivery SupervisorUS Average

Salary

5.4

Avg. Salary $68,697

Avg. Salary $59,228

Stability level

10.0

Growth rate 16%

Growth rate 0.3%

Diversity

7.2

Race

American Indian and Alaska Native 0.97%

Asian 6.40%

Black or African American 11.62%

Hispanic or Latino 19.31%

Unknown 4.91%

White 56.79%

Gender

female 17.10%

male 82.90%

Age - 44

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44

Stress level

10.0

Stress level is very high

7.1 - high

Complexity level

9.9

Complexity level is advanced

7 - challenging

Work life balance

2.7

Work life balance is poor

6.4 - fair

Key steps to become a delivery supervisor

Explore delivery supervisor education requirements

Most common delivery supervisor degrees

Bachelor's

43.0 %

High School Diploma

22.6 %

Associate

19.9 %

Start to develop specific delivery supervisor skills

Skills	Percentages
DOT	14.28%
CDL	9.74%
Customer Satisfaction	7.64%
Develop Team	7.12%
Logistics	6.04%

Complete relevant delivery supervisor training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New delivery supervisors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a delivery supervisor based on U.S. Bureau of Labor Statistics data and data from real delivery supervisor resumes.

Research delivery supervisor duties and responsibilities

Oversee activities directly relate to achieving the client SLA s and redefining the SLA s as and when the need arises.
Manage servicing of business customers/end user requests/issues strictly adhering to SLA.
Lead software development, process re-engineering and technical architecture implementations to advance project capabilities and overall performance.
Use the GPS system back before everyone have smartphones.

Prepare your delivery supervisor resume

When your background is strong enough, you can start writing your delivery supervisor resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a delivery supervisor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable delivery supervisor resume templates

Build a professional delivery supervisor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your delivery supervisor resume.