Become A Delivery Supervisor

* Coach, teach and train Delivery Merchandisers on processes and procedures necessary to maximize profit and productivity while maintaining satisfactory customer service.
* This should be accomplished through consistant planned and documented R
* E.D. rides (a minimum of 3 per week).
* Manage the delivery and merchandising of ALL presold orders to insure that customer service and company standards are maintained at satisfactory levels.
* Monitor key business indicators and develop action plans based on opportunities to drive productivity gains.
* Establish behaviors that ensure a safe working environment is provided and ensure employees are trained on safe working techniques in the trade.
* Manage and lead effective communications with sales, warehouse and route planning teams

* Manage all deliveries and inter-store transfers for the group of assigned stores.
* This includes receiving delivery and transfer requests; efficiently assigning and routing these requests; and ensuring that products are delivered to customers in a timely and professional manner
* Manage the use of outside carriers, which includes local courier services and LTL freight carriers.
* An effort should be made to limit these expenses, while maintaining customer satisfaction and business expectations
* Supervise a group of assigned drivers, ensuring that safety standards are maintained, speeding events and idling time are limited, and expenses are properly managed
* Order, retire, and transfer vehicles in a way that benefits the market and/or the overall stores business
* Ensure that all assigned vehicles are properly maintained, which includes routine maintenance and vehicle cleanliness
* Ensure all assigned vehicles and drivers meet Safety, Store Audit, and DOT requirements
* Conduct training with store personnel on the delivery system, as needed.
* VEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEOE
* Veteran

* Work closely with the client teams under the direction of a Client Program Manager to ensure execution of the client’s needs
* Ensure Associates understand the Adecco Onsite delivery, culture & Associate lifecycle
* Ensure Associates understand client processes and culture
* Coordinate and check the appropriate first day onboarding items have been completed (e.g. equipment for the Associate to start work on arrival)
* Act as a point of contact by addressing and resolving all Associate queries, escalating matters as appropriate
* Responsible for Associate engagement and satisfaction.
* Conduct and gather formal and informal feedback and put in place actions to continually improve satisfaction (and ultimately retention)
* Gain Associate commitment and manage expectations through interview and job offer stages
* Champion the team’s vision by upholding the required standards of behavior and attitude – Associate and client facing
* Create and develop effective working relationships with key client contacts (e.g.
* HR, Operations)
* Adopt & demonstrate The Adecco Group and Client’s company core values in the delivery of customer-centric service
* Understand and follow the Onsite Roadbook
* Become a super user of all client and Adecco systems ensuring that you understand the functionality of the system and how it links in with other systems that support the onsite service
* Ensure that all tasks are completed to the agreed client processes/requirements and in line with agreed SLA targets
* Proactively review and monitor Adecco and client processes/procedures from time to time, and with management approval, suggest and implement improvements were possible.
* Adhere to the policies of the Client and Adecco Group

* Provide thought leadership, design, development and support for the Infrastructure Automation & Delivery Practice
* o Recommend and lead architectural enhancements to the underlying tools, code, processes and associated infrastructure
* o Act as the primary liaison for Development Teams to ensure coordination and execution of dependent activities.
* o Build and maintain a deep working knowledge of all technical and business imperatives of TIWC stakeholders across Vertex, including key integration points and functional
* o Manage Process and Procedure development, representing technical and infrastructure support needs
* o Participate on, and lead, Vertex Project Teams as required
* o Represent technology-area knowledge as it related to matters at hand
* o Manage User expectations and deliverables using product management methodologies
* o Be responsible for delivery against commitments.
* Provide leadership to support in-market solutions
* o Provide guidance and oversight of troubleshooting activities on cross-functional issues within the Infrastructure Automation & Delivery Team;
* o Provide technical support for Vertex’s existing services and solutions in support of development and testing activities;
* o Investigate any reported problems with the existing automation or solutions;
* o Ensure that full documentation exists for all services and solutions in place.
* Author documentation or modify existing documentation where gaps exist;
* o Manage system changes in accordance with established asset, configuration, and change management policies and procedure.
* Provide leadership in the architecture and design of new and emerging solutions
* o Lead the service and support efforts required by business and technical stakeholders of product teams, consulting, product support, and online operations;
* o Ensure that established SLA's are met or exceeded;
* o Collaborate with business and technical stakeholders on planning and status updates as necessary;
* o Document options and tradeoffs (both functional and technical) as well as estimated development effort as requested;
* o Implement new and enhanced solutions as necessary in response to new or existing business objectives and time lines.
* Provide Supervision to Team
* o Mentor Team Members
* o Foster an Adaptive Team with a mindset of continual learning, driving and responding to market changes.
* o Work closely with other Technical Infrastructure competency based teams to strategize, address issues and insure alignment.
* o Manage and Coach employees all human resource related processes including: selection, performance management, employee relations, compensation, employee development, etc.
* o Own attainment of high employee satisfaction and retention; lead development of programs and initiatives within team to attain high employee satisfaction
* o Prepare and manage budget inputs as assigned by the Work Center Leader; analyzes variances and
* Lead or participate in other projects or duties.
* Occasional travel may be required.
* KNOWLEDGE

Manage team primarily comprised of non-exempt or ENT/INT employees, or contingent workforce with well-defined, limited scope, including directing daily work activities/priorities, people recruitment and development, and cost management