Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalary

Skills

What They DoDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesJob OutlookCompareFull Time jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Delivery supervisor skills for your resume and career

Updated January 8, 2025
6 min read
Below we've compiled a list of the most critical delivery supervisor skills. We ranked the top skills for delivery supervisors based on the percentage of resumes they appeared on. For example, 14.3% of delivery supervisor resumes contained dot as a skill. Continue reading to find out what skills a delivery supervisor needs to be successful in the workplace.

15 delivery supervisor skills for your resume and career

1. DOT

Here's how delivery supervisors use dot:
  • Manage DOT regulatory documentation, employee reviews, delivery/inventory cycle counts, and delivery audits.
  • Maintained and followed all DOT regulations relating to transportation department.

2. CDL

Here's how delivery supervisors use cdl:
  • Operated 42-foot tractor/trailer (Class A CDL) with excellent safety record.
  • Have Class A CDL with extensive air brake and flatbed experience.

3. Customer Satisfaction

Here's how delivery supervisors use customer satisfaction:
  • Trained associates in the areas of procedure and guideline enhancements, database management, customer satisfaction/conflict resolution and overall project management.
  • Partnered successfully with pharmacy technician manager to produce timely deliveries in order to obtain positive customer satisfaction.

4. Develop Team

Here's how delivery supervisors use develop team:
  • Staff, train, evaluate and develop team members.

5. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how delivery supervisors use logistics:
  • Scheduled and prioritized assignments and controlled logistics for the Delivery Department.
  • Organize and monitor the delivery schedule and working with drivers and third party logistics to ensure that customers needs are met.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how delivery supervisors use customer service:
  • Train new drivers in delivery procedures* Plan and route deliveries* Answer phones and provide customer service* Assist owner with everyday operations
  • Perform all customer service responsibilities to clients and prospective clients inquiring delivery information including scheduling deliveries and pickups.

Choose from 10+ customizable delivery supervisor resume templates

Build a professional delivery supervisor resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your delivery supervisor resume.

7. Delivery Schedules

Delivery schedules are general agreements between a buyer and provider that schedule when and how often a delivery will be made. Depending on the products and how much is being sold, a buyer may have more control over the delivery schedule. While the frequency of deliveries may change, the merchandise volume is typically consistent.

Here's how delivery supervisors use delivery schedules:
  • Managed delivery schedule and ensured services were provided as promised.
  • Provided smooth delivery schedules from warehouse to 14 branches throughout Long Island.

8. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how delivery supervisors use safety procedures:
  • Maintained proper safety procedures and cleanliness in the warehouse for every operation that occurred.
  • Implement safety procedures in delivering merchandise to customers.

9. OSHA

Here's how delivery supervisors use osha:
  • Conducted meeting with employees to guarantee that employees were aware of the current safety guidelines given by OSHA.
  • Maintained working relationship with OSHA and EPA representative completing injury reports in addition to environmental spill reports.

10. Safety Regulations

Here's how delivery supervisors use safety regulations:
  • Inspected buildings for compliance with safety regulations and facilitated accident investigations and prepared Standard Operational Procedures as needed.
  • Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.

11. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how delivery supervisors use data entry:
  • Perform computer data entry, ran a 10-key calculator along with other office functions.

12. Shared Services

Here's how delivery supervisors use shared services:
  • Shared services included: common integration product (IL) and global monitoring service.
  • Led Shared Services initiatives with an NPV higher than $1M in Latin America.

13. Timekeeping

Here's how delivery supervisors use timekeeping:
  • Performed scheduling, route checks, stocks, audits, timekeeping and employee evaluations.
  • Serve as liaison between distribution and sales Manage and audit team members' timekeeping.

14. Safety Training

The guidance and skills taught to workers and employees of a company to carry out their duties safely and efficiently are referred to as safety training. The purpose of safety training is to inform workers about the potential and risks associated with this kind of work and to teach them ways to avoid such risks.

Here's how delivery supervisors use safety training:
  • Maintained safety of operation by facilitating safety training for all drivers.
  • Participate in team meetings and safety training to ensure that preventive measures are enforced.

15. Delivery Operations

Here's how delivery supervisors use delivery operations:
  • Develop and implement accountability plans for all delivery operations to conform to the company policies.
  • Supervised and assisted drivers with delivery operations, scheduled pick-ups, and monitored catering equipment.
top-skills

What skills help Delivery Supervisors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of delivery supervisor skills to add to your resume

Delivery supervisor skills

The most important skills for a delivery supervisor resume and required skills for a delivery supervisor to have include:

  • DOT
  • CDL
  • Customer Satisfaction
  • Develop Team
  • Logistics
  • Customer Service
  • Delivery Schedules
  • Safety Procedures
  • OSHA
  • Safety Regulations
  • Data Entry
  • Shared Services
  • Timekeeping
  • Safety Training
  • Delivery Operations
  • Payroll
  • Performance Management
  • Safety Standards
  • Direct Reports
  • Customer Calls
  • Delivery Process
  • GPS
  • Warehouse Operations
  • Delivery Issues
  • Performance Reviews
  • KPI
  • On-Time Delivery
  • Customer Complaints
  • Sales Organization
  • Customer Orders
  • Delivery Service
  • PBC
  • Delivery Truck
  • Disciplinary Actions
  • Customer Relations
  • Performance Evaluations
  • Inventory Control
  • Delivery Route
  • Customer Issues
  • Damage Claims
  • Computer System
  • Sales Floor
  • Process Improvement
  • Delivery Vehicle
  • Customer Accounts
  • Delivery Orders
  • Vehicle Maintenance
  • Unload Trucks

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse transportation jobs