What does a delivery technician do?
Delivery Technicians are logistics personnel who ensure the safe delivery of the company's products. They usually handle products that require special assistance or assembly. As such, they are expected to be familiar with different company products and basic mechanical activities. Delivery Technicians primarily do delivery services for the company. They should know how to drive and should be able to do so safely. They should also know how to follow directions and have the presence of mind while out on delivery duties.
Delivery technician responsibilities
Here are examples of responsibilities from real delivery technician resumes:
- Manage a medical equipment warehouse, order fulfillment, and biom cleaning within FDA guidelines.
- Handle booking reservations with customers; manage time and money sensitive schedule utilizing dispatch and logistics.
- Fill liquid O2 tanks following OSHA standards and maintain accurate certifications by FDA guidelines.
- Supply patients with oxygen equipment and explain proper usage; including the calibration of oxygen tanks and replacing oxygen regulators.
- Navigate through routes using GPS technology.
- Operate GPS systems and support for technicians.
- Add hazardous material and tanker endorsements to CDL.
- Keep accurate billing information and comply with HIPAA guidelines.
- Perform truck safety checks and follow all CDL guidelines.
- DOT license driver, field and shop cooler technician.
- Keep the HBO exam room supplies stock and organize.
- Count sponges, needles and instruments before and after operation.
- Perform count of surgical instruments, sponges and needles throughout the surgery.
- Maintain a safe and clean HBO exam room including the HBO chambers.
- Use of meters and general equipment knowledge to troubleshoot and diagnose malfunctioning equipment.
Delivery technician skills and personality traits
We calculated that 33% of Delivery Technicians are proficient in Patients, Customer Service, and Sponges. They’re also known for soft skills such as Compassion, Interpersonal skills, and Listening skills.
We break down the percentage of Delivery Technicians that have these skills listed on their resume here:
- Patients, 33%
Supplied patients with oxygen equipment and explained proper usage; including the calibration of oxygen tanks and replacing oxygen regulators.
- Customer Service, 18%
Provided excellent quality customer service for the purpose of maintaining an efficient and effective work environment.
- Sponges, 9%
Performed count of surgical instruments, sponges and needles throughout the surgery.
- Tire Pressure, 5%
Perform routine vehicle maintenance including the checking of gasoline, oil fluids, tire pressure and brakes.
- Durable Medical Equipment, 5%
Maintain patient's respiratory care and durable medical equipment including delivery, set-up/follow up and patient education.
- Oxygen Equipment, 4%
Deliver, setup and troubleshoot hospital beds and oxygen equipment for customers-Perform monthly inventory in Home Equipment department
"patients," "customer service," and "sponges" are among the most common skills that delivery technicians use at work. You can find even more delivery technician responsibilities below, including:
Compassion. One of the key soft skills for a delivery technician to have is compassion. You can see how this relates to what delivery technicians do because "emts and paramedics must be able to provide emotional support to patients in an emergency, especially patients who are in life-threatening situations or extreme mental distress." Additionally, a delivery technician resume shows how delivery technicians use compassion: "recognized for balancing compassion with professionalism in working with a wide variety of clientele. "
Interpersonal skills. Many delivery technician duties rely on interpersonal skills. "emts and paramedics usually work on teams and must be able to coordinate their activities closely with others in stressful situations.," so a delivery technician will need this skill often in their role. This resume example is just one of many ways delivery technician responsibilities rely on interpersonal skills: "possess the ability to interpret maps and follow directions, punctuality, interpersonal and communication skills"
Listening skills. This is an important skill for delivery technicians to perform their duties. For an example of how delivery technician responsibilities depend on this skill, consider that "emts and paramedics need to listen to patients to determine the extent of their injuries or illnesses." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a delivery technician: "commit to communicating, listening and assisting in selecting the best equipment to meet the needs of your patients. ".
Problem-solving skills. delivery technician responsibilities often require "problem-solving skills." The duties that rely on this skill are shown by the fact that "emts and paramedics must evaluate patients’ symptoms and administer appropriate treatments." This resume example shows what delivery technicians do with problem-solving skills on a typical day: "resolved high-level customer service questions and concerns while maintaining a positive, professional and supportive attitude. "
Speaking skills. Another common skill required for delivery technician responsibilities is "speaking skills." This skill comes up in the duties of delivery technicians all the time, as "emts and paramedics need to clearly explain procedures to patients, give orders, and relay information to others." An excerpt from a real delivery technician resume shows how this skill is central to what a delivery technician does: "described and presented products to patients in a professional manner. "
Physical strength. While "physical strength" is last on this skills list, don't underestimate its importance to delivery technician responsibilities. Much of what a delivery technician does relies on this skill, seeing as "emts and paramedics need to be physically fit." Here is a resume example of how this skill is used in the everyday duties of delivery technicians: "performed the pulling, packing and expediting of all respiratory, physical therapy and dme supplies to fill patient orders. "
The three companies that hire the most delivery technicians are:
- Apria Healthcare133 delivery technicians jobs
- Rent Sons76 delivery technicians jobs
- Bank of America14 delivery technicians jobs
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Compare different delivery technicians
Delivery technician vs. Oxygen equipment preparer
These skill sets are where the common ground ends though. The responsibilities of a delivery technician are more likely to require skills like "patients," "customer service," "sponges," and "labor delivery." On the other hand, a job as an oxygen equipment preparer requires skills like "autoclaves," "sterilizers," "aerators," and "equipment operation." As you can see, what employees do in each career varies considerably.
The education levels that oxygen equipment preparers earn slightly differ from delivery technicians. In particular, oxygen equipment preparers are 8.9% more likely to graduate with a Master's Degree than a delivery technician. Additionally, they're 0.2% less likely to earn a Doctoral Degree.Delivery technician vs. Oxygen equipment aide
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that delivery technician responsibilities requires skills like "patients," "sponges," "labor delivery," and "tire pressure." But an oxygen equipment aide might use other skills in their typical duties, such as, "medical gases," "medical equipment," "dirty equipment," and "infection control procedures."
Average education levels between the two professions vary. Oxygen equipment aides tend to reach similar levels of education than delivery technicians. In fact, they're 1.1% less likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.Delivery technician vs. Can sterilizer
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from delivery technician resumes include skills like "patients," "customer service," "sponges," and "labor delivery," whereas a can sterilizer is more likely to list skills in "osha," "dental assistants," "clean rooms," and "medical equipment. "
Most can sterilizers achieve a similar degree level compared to delivery technicians. For example, they're 3.7% more likely to graduate with a Master's Degree, and 4.5% more likely to earn a Doctoral Degree.Delivery technician vs. Sterilization specialist
Even though a few skill sets overlap between delivery technicians and sterilization specialists, there are some differences that are important to note. For one, a delivery technician might have more use for skills like "patients," "customer service," "sponges," and "labor delivery." Meanwhile, some responsibilities of sterilization specialists require skills like "osha," "autoclaves," "aami," and "sterilizers. "
Sterilization specialists reach higher levels of education compared to delivery technicians, in general. The difference is that they're 7.8% more likely to earn a Master's Degree, and 4.2% more likely to graduate with a Doctoral Degree.Types of delivery technician
Updated January 8, 2025
