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System Support Specialist
First Mutual Holding Company
Dell certified systems expert job in Belpre, OH
Apply Job Type Full-time Description
The System Support Specialists I and II play a critical role in delivering frontline technical support to employees across the organization. This position is responsible for diagnosing and resolving a wide range of hardware, software, and system issues, ensuring minimal disruption to daily operations. The specialist also supports the full lifecycle management of branch equipment-including deployment, maintenance, upgrades, and decommissioning.
In addition, the System Support Specialist is responsible for onboarding new employees by setting up user accounts and deploying PCs, laptops, and other hardware as needed. They also create and maintain both internal documentation and employee-facing support materials to promote consistency and knowledge sharing across the team. This role requires strong communication skills, a collaborative mindset, and a commitment to delivering exceptional service to internal teams.
Duties and Responsibilities Level I:
Technical Support Responsibilities
Serve as the first point of contact for technical support, assisting employees, contractors, consultants, board members, and other stakeholders.
Troubleshoot connectivity issues, including internet access and VPN configuration.
Provide hands-on support for hardware such as laptops, desktops, printers, mobile devices and peripheral devices.
Configure and image new computers; prepare and deploy replacement hardware as needed.
Relocate workstations and perform system migrations during office moves or reconfigurations.
Conduct basic hardware repairs and coordinate with vendors for warranty service and part replacements.
Maintain and update SharePoint site, ensuring content is current and all shared resources are accessible.
Manage user access by administering account creation, changes, and deactivation across various systems, with a focus on data security and compliance.
Project Involvement & IT Representation
Serve as an IT representative on cross-functional projects, providing technical insight, identifying system requirements, and ensuring alignment between technology solutions and business objectives.
Collaborate with project managers, business units, and external partners to support planning, implementation, and successful delivery of technology initiatives.
Assist in evaluating project impacts on existing systems and workflows, contributing to risk assessments, testing, and post-implementation support.
Incident Management & Communication
Proactively gather relevant information and apply analytical thinking, creative problem-solving, and established procedures to resolve system, application, and hardware issues-aiming for first-contact resolution whenever possible.
Maintain clear and consistent communication with employees regarding the status of open support requests, ensuring transparency and timely updates.
Accurately log, prioritize, and manage support tickets within the Service Desk platform, ensuring all requests are addressed and resolved in accordance with defined service level agreements (SLAs).
Process Improvement
Create and maintain Knowledge Base articles, including self-service resources for employees and detailed documentation of internal procedures and resolutions for recurring issues.
Identify repetitive tasks, inefficiencies, and opportunities for automation; recommend and support the implementation of process improvements to enhance team performance and service delivery.
Training and Development
Facilitate employee onboarding by setting up new employees with the necessary equipment, system access, and introductory technical training.
Provide ongoing technical training and support to employees as needed, helping them navigate tools, systems, and best practices to enhance productivity.
Team Collaboration
Attend regularly scheduled team and department meetings to discuss outstanding issues and recent resolutions
Participate in group Teams channels to support colleagues
Incident & Problem Management
Escalate complex or unresolved technical issues to senior team members, the IT Engineering team, or appropriate subject matter experts to ensure timely and effective resolution.
Coordinate with third-party vendors to manage and support external applications and hardware, ensuring service quality and issue resolution.
Assist in Fiserv-related support issues for Cleartouch Banking core.
IT Assets & Resource Management
Play an active role in annual technology refresh initiatives by identifying outdated equipment, coordinating replacements, and scheduling deployments with employees to minimize disruption.
Support departmental operations by assisting with administrative tasks such as invoice processing and providing backup coverage for team members as needed to meet business demands.
General Duties and Responsibilities:
Complies with all applicable banking laws and regulations, including, but not limited to the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes, and federal consumer protection legislation and regulations. Builds working knowledge of all applicable laws and regulations.
Other duties as assigned.
Technical Expertise, Experience and Education
2+ years of experience in broad/generalist IT functions [hardware, application, network, server] and troubleshooting related problems is preferred.
2+ years of experience with Microsoft Office programs, remote desktop, Microsoft 365, Active Directory and related services (DHCP, DNS, etc.) is preferred.
2+ years of experience with general network administration (Cisco routers/switches), virtualization technology (VMWare), Microsoft server administration, and project management is preferred.
Experience in banking/financial services and Cleartouch administration is preferred.
Staying current with advances in technologies is required.
Education: High school diploma or equivalent is required; Associate's degree in Information Technology or related field is preferred.
Certification: ITIL, CompTIA (A+, Network+, Security+), Microsoft, or other industry certifications preferred.
Duties and Responsibilities Level II:
The System Support Specialist II plays a critical role in delivering frontline technical support to employees across the organization and serves as an escalation point for System Support Specialists I. This position is responsible for diagnosing and resolving a wide range of hardware, software, and system issues, ensuring minimal disruption to daily operations. The specialist also supports the full lifecycle management of branch equipment-including deployment, maintenance, upgrades, and decommissioning.
Duties and Responsibilities:
On top of the duties and responsibilities listed in level I, the level II duties and responsibilities include:
Technical Support Responsibilities
Handle advanced tickets that are escalated from level I specialists
Project Involvement & IT Representation
Serve as an escalation from System Support Specialist I on Project escalations.
Technical Expertise, Experience and Education
On top of the technical expertise, experience and education listed in level I, the level II technical expertise, experiences and education include:
3+ years of experience in broad/generalist IT functions [hardware, application, network, server] and troubleshooting related problems is preferred.
3+ years of experience with Microsoft Office programs, remote desktop, Microsoft 365, Active Directory and related services (DHCP, DNS, etc.) is preferred.
3+ years of experience with general network administration (Cisco routers/switches), virtualization technology (VMWare), Microsoft server administration, and project management is preferred.
The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of First Mutual Holding Company.
Physical Environment:
Local employment in assigned area is required as regular travel to the home office and/or assigned locations is needed.
After initial training, the position will be Hybrid Office (Typically: two days at assigned office location(s), three days remote).
Must be able to drive to affiliate locations as needed.
While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.
While performing duties, must occasionally lift and/or move up to twenty-five pounds.
Able to work occasional overtime and weekends. Typical work hours are: Monday through Friday, 8:30 am - 5:00 pm; AND rotating Saturdays, 8:30 am - 12:30 pm.
The noise level in the work environment is usually quiet to moderate.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$53k-83k yearly est. 2d ago
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Systems Engineering Field Technician
Lockheed Martin Corporation 4.8
Remote dell certified systems expert job
Description:Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more - we can innovate, invest, inspire and integrate our capabilities to transform the future.
At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We're creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security vision. We're erasing boundaries and forming partnerships across industries and around the world. We're advancing spacecraft and the workforce to fuel the next generation. And we're reimagining how space can connect us, ensuring security and prosperity.
Join us in shaping a new era in space and find a career that's built for you.
The Fleet Ballistic Missile Systems Integration & Sustainment Team is growing and currently seeking a Systems Engineering Field Technician to join their Team in Cape Canaveral, FL.
The Lockheed Martin FBM System Integration Sustainment Team integrates, sustains, and upgrades the U.S. Navy and U.K. Royal Navy's Submarine Launched Ballistic Missiles (SLBMs), primarily the Trident II D5, ensuring peak readiness, performance, and longevity through advanced digital tools, rigorous testing, and lifecycle support, functioning as a critical partner in strategic deterrence by maintaining complex hardware, software, and support systems for decades.
As a Systems Engineering Field Technician you will provide technical support, including temporary on-site assistance to the applicable US/UK contracted activity for installation, modernization, maintenance, alteration and testing of all required SP27 Missile Subsystem surface support equipment, Active Inert Missile (AIM) missiles, and Ballast Systems to include an in depth knowledge of the Strategic Weapons System, to include Fire Control, Launcher and Missile Support Systems.
Additionally you will:
* Coordinate with various organizations to provide coordinated disposition for responses and perform investigations to support Trouble Failure Report analysis.
* Participate in corrective action and problem resolution process through recommendations to appropriate engineering organizations. Determine impact of proposed problem resolution on fleet documentation and fleet logistics support.
* Provide support to Shipyard Installation Test Program (SITP) related meetings, as required, to ensure the proper documentation is provided for the function, operation, and maintenance of Missile Subsystem Support Equipment.
* Determine Shipyard schedule requirements to coordinate logistic milestones and to ensure timely delivery of required hardware and software to support planned Strategic System Program activities. Light to moderate domestic and international travel will be required as schedules dictate. Ability to climb up and down ladders to access submarines is required.
Basic Qualifications:
* Familiarity with Mechanical Support Equipment installation and removal
* Familiarity with Systems level testing
* Interim Secret Clearance prior to start
* Ability to obtain and maintain a Top Secret Clearance.; US Citizenship required
Desired Skills:
* Mechanical skills
* Electronic background
* Shipyard testing experience
* USN-SSBN (Ship Submersible Ballistic Nuclear) or SWS (Strategic Weapon System) experience
* Presentation computer skills
* Active DoD Clearance
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Top Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 9x80 every other Friday off
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: SPACE
Relocation Available: Possible
Career Area: Systems Engineering: Assembly/Integration and Test
Type: Full-Time
Shift: First
$41k-52k yearly est. 4d ago
Senior High Band System Support (Entry)
EMS Technologies 4.4
Remote dell certified systems expert job
Senior High Band System Support (Entry)
JOB CATEGORY: IT & Intelligence
JOB TYPE: Full-Time
CITIZENSHIP: United States Citizen
CLEARANCE TYPE: Top Secret/SCI
TRAVEL REQUIREMENTS: None
REMOTE WORK: None
E&M Technologies, Inc. is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. E&M provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
E&M Technologies, Inc. is currently seeking a Senior High Band System Support (Entry) to join our team in Beale AFB, CA in support of the United States Air Force. The U.S. Air Force's Distributed Common Ground System (DCGS) is composed of multiple regionally aligned, globally networked sites, each providing varying levels of capability and capacity to support the intelligence needs of the warfighter.
Job Responsibilities:
Manages/supports HBS SW and processes
Provides system administration for GCP (CETS, MSCS, RIM, SEAM, and SDE) SW
Maintains all HBS SW to operate and interface with multiple sensors, sites and systems
Provides HBS technical and engineering SW support
Responds to HBS Incident tickets
Performs system administration support to the PCPAD process
Provides comprehensive analysis, diagnostics and fault isolation for HBS SW/systems associated with ground components
Supports SRM or MT in comprehensive analysis, diagnostics and fault isolation for the system/sensors and associated SIGINT End-to-End network paths
HBS SME that provides sustainment support during system upgrades
Provides HBS process and data link improvements/recommendations
Supports data encryption changes and implementation
Supports SIGINT post upgrade efforts IAW tech data, TTPs, and OIs. Provides OJT to AFP and identifies sustainment support improvements that reduce logistics footprint
Pre-mission responsibilities
Supports SRM or MT for HBS readiness, system/mission configuration relative to the sensor or communications link
Supports HBS pre-mission tasks (system reboots, ground rings, etc.)
Mission execution responsibilities
Provides HBS real-time assistance/support to the SRM or MT, maintainers, operators and users
Collects HBS information for the mission debrief
Post-mission responsibilities
Evaluates HBS anomalies such as maintenance actions and Incident tickets
Submits HBS Incident tickets and performs maintenance actions as required
Provides HBS information for mission debrief to SRM or MT
Requirements
Minimum Qualifications:
B.S. Degree in Technical Field with nine (9) or more years of Cyber Security Engineering experience.
Must possess a current DoD 8570 IAT Level II or IAM Level I security certification.
Must be a U.S. Citizen.
Must possess a U.S. Department of Defense (DoD) TS/SCI security clearance.
5+ years of ELINT experience
5+ years of either SIGINT or DCGS experience
Preferred Qualifications:
DoD 8570.1 IASAE Level III certification.
To Apply for this Position:
You must have the Minimum Qualifications in your resume to be selected as a candidate.
The salary range provided is a good faith estimate representative of all experience levels. E&M considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
E&M anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require E&M to shorten or extend the application window.
E&M is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. E&M provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Salary Description Up to $130K USD
$130k yearly 25d ago
Clinical Systems Support
Guide Well 4.7
Remote dell certified systems expert job
Get To Know Us!
WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans.
What is your impact?
The Clinical Systems Analyst is responsible for configuring enhancements and maintenance in the clinical JIVA platform, vendor management, documenting processes, and proactively identifying automated system and reporting solutions. This position will focus on monitoring the intake request mailbox to address change or defect requests.
What Will You Be Doing:
-Develop and configure sentinel rules, enhancements, and code changes. Changes are required to be thoroughly tested with outcomes documented in multiple environments. Conducts application upgrades and testing to include system configuration, test plan creation and validation. Implements application updates and changes, reviews, and tests each new release, and reports application system testing results.
-Manages relationship between the business and vendor partner. Schedules and leads meetings to provide support and direction and develops strategies with key stakeholders to address business impacts and build commitment.
-Monitors and triages requests from the Jiva Configuration inbox to Karmic for tracking. Troubleshoots and provides functional solutions for issues reported or coordinates the defect fix with the vendor.
-Documents solutions and processes by developing flow charts. Participates in operational workflow validation including requirements, specifications, and gaining end user acceptance. Keeps apprised of standard procedures.
Qualifications:
2+ years related work experience supporting a clinical application development and support of users in a healthcare or insurance environment required; Clinical system upgrades, implementations, support, and vendor management required
Related Bachelor's degree in healthcare informatics, computer science, information technology, or related field
A minimum of 1 year experience with healthcare coding terminology/data (ICD-10, HCPCs, Revenue codes, etc.)
Basic skills in SQL or another coding language used to pull and analyze data
Intermediate skills in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word
Ability to work in a fast-paced, time-sensitive environment with competing priorities and ongoing deliverables
Comfortable communicating directly with vendors and clients
Ability to work proactively, and solution-oriented with strong time and project management skills
Ability to work both autonomously and collaboratively as a member of a team
Must be self-motivated with the ability to assess problems/issues and offer workable solutions
Preferred Qualifications
JIVA application experience preferred
Karmic ticket application experience preferred
What We Can Offer YOU!
To support your wellbeing, comprehensive benefits are offered. As a WebTPA employee, you will have access to:
Medical, dental, vision, life and global travel health insurance
Life insurance, Short- and long-term disability programs
Leave programs to support personal circumstances.
401(k) includes employer contribution match
Paid time off, volunteer time off, and 11 holidays
Additional voluntary benefits options avaliable
Comprehensive wellness program
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for interns and part-time employees may differ.
General Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.
$56k-83k yearly est. Auto-Apply 24d ago
Product Support and Configuration -Warehouse Lending System - Remote US
Situsamc
Remote dell certified systems expert job
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
This position will have primary focus on day-to-day operational support of the Warehouse Financing business. Including but not limited to analytics of user requirements, procedures and solution design to maintain best practice use of the software application. Display strong knowledge of Warehouse Financing Solutions including collaboration with Technology and Product Support teams.
Essential Job Functions:
Handles processes and projects independently at a transactional level
Uses judgment on moderately complex issues with limited supervision
Produce, maintain, and enforce solution design standards, use of specification templates/documents and solution formation processes
Analyze operational procedures and processes and suggest systemic and procedural solutions that meet their individual needs
Ability to configure term sheets and rules in ProMerit; meet client requirements and deadlines
Create, participate, and provide feedback in prospective client and internal documentation
Manage time to Service Level Agreements agreed to with client
Manage tasks related to warehouse financing configuration in ProMerit as assigned
Communicate professionally and timely with clients via conference calls, Teams and email
Coordinate meetings, send out meeting planners and take notes on calls
Builds stable internal working relationships.
Demonstrate ability to process client requests in a timely manner, pro-actively communicate steps to resolve issues and meet deadlines keeping management informed before a timeline expires
Liaise with teammates to ensure seamless coverage of all client requirements
Other activities as may be assigned by your manager
Qualifications/ Requirements:
Bachelor's degree or equivalent from four-year College or technical school or equivalent combination of education and experience
Mid-level professional with 2-4 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent.
3+ years related industry experience and/or training preferred
Knowledge of the Warehouse Financing Solutions line of business; including use and support of the ProMerit technology platform, warehouse financing operational activities, client services, presentation skills & ability to take on other strategic initiatives.
Proficient knowledge of ProMerit functionality and use cases or ability to learn ProMerit quickly or learn new functionality.
Proficient skills in MS Excel, PowerPoint, Word, WLS and ProMerit (preferred)
Self-motivated and ability to follow items through completion
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops creative or alternative solutions; demonstrates attention to detail; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; ability to think critically; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively; adapts to new technologies.
Effectively expresses ideas and thoughts verbally and in written form; exhibits good listening and comprehension; communicates changes and progress; keeps others adequately informed; selects and uses appropriate communication methods; manages difficult or emotional situations.
Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Exhibits confidence in self and others; displays willingness to make decisions; inspires and motivates others to perform well; fosters team cooperation; ensures progress toward goals; acknowledges team accomplishments.
Ability to work independently in a remote work environment.
Understanding of ADO, WLS, and SQL coding a plus
Ability to work in a highly regulated industry with adherence to internal and external compliance requirements related to AML, funds transfer policies, client confidentiality and data security.
#LI-AS1 #LI-Remote
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$55,000.00 - $70,000.00
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal
$55k-70k yearly Auto-Apply 44d ago
Information System Support Specialist
State of Maine 4.5
Remote dell certified systems expert job
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Office of Information Technology
Opening Date: December 31, 2025
Closing Date: January 15, 2026
Job Class Code: 0928
Grade: 19 Professional/Technical Services
Salary: $22.82 - $31.61/Hourly (*Includes 15% recruitment and retention stipend, and eligible for an additional 5% training bonus)
Position Number: 040003624
Position Type: Full-Time
Location: Augusta
Telework: Available
OVERVIEW:
The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) provides information technology support to over 13,000 employees. OIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies. This position will be working for the Service Desk answering inbound technical calls from State of Maine employees as well as some calls from the public. It is a fast-paced environment that is constantly evolving.
MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we:
* Practice Customer-focus, ensuring that our customers are heard and their needs are met.
* Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
* Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
* Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.
You will have an exciting opportunity to work with a team of motivated technicians at the MaineIT Service Center. This position provides tier 1 phone support for a variety of technology needs that State of Maine users have. The ideal candidate will have strong customer service skills with prior general Information Technology knowledge of computer systems, software, and applications. The candidate should be able to communicate quickly with teammates as well as write coherent and completed entries in tickets and knowledge base articles. The service desk hours of operation fall between 7AM and 5PM EST. This position is a hybrid position which offers remote work and requires some onsite work.
You will be part of a fast-paced environment with highly skilled IT professionals to support multi-user work groups crossing functional unit lines and this will include a full range of multi-user network operating system administration responsibilities.
RESPONSIBILITIES INCLUDE A DIVERSE SET OF ISSUES INCLUDING:
* Mobile and IP Phones
* Desktop and laptop hardware and software issues
* Monitoring system security procedures and including malware removal and phishing prevention.
* Provide administrative support to numerous applications and systems.
Work is performed under limited supervision. Good communication and teamwork are essential. We all help each other, regardless of our roles, thus a multi-technical skilled candidate with a diverse background in systems is preferred, and consideration will be provided to a candidate with knowledge of our State of Maine systems.
TYPICAL DUTIES INCLUDE:
* Performs a full range of system administration functions to control systems and attain maximum utilization and efficiency.
* Provides full user support for agency's standard application software to meet user/agency needs.
* Conducts training to develop agency personnel skills in the operations and capabilities of applications and systems.
* Staff Service Desk queue to take incoming calls.
* Utilizing remote tools to provide technical support, the applicant should be able to troubleshoot and correctly diagnose hardware and software issues related to desktops, laptops, printers, and mobile devices.
* Demonstrate flexibility to move between different teams if the need arises.
* Tests and evaluates software and hardware products to determine applicability and value to agency operations.
* Ability to perform work requiring lifting a minimum of 50 lbs. and/or physical exertion may be required.
* Ability to document clearly and concisely every call taken including troubleshooting steps that may have been taken.
* Contribute to and help maintain a large knowledge base.
* Understanding of customer relationship best practices
* Demonstrated desire to exercise accountability in a professional manner.
* Demonstrated ability to respond in a timely and effective manner to email and live messaging.
* Understand the role of emotional intelligence in a technical service desk environment.
* Ability to utilize active listening skills.
MINIMUM QUALIFICATIONS:
A high school diploma or general equivalency AND demonstrated experience in end user IT support.
CONTACT INFORMATION: For more information or questions specific to the position, please contact *************************
The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.
This position is not eligible for visa sponsorship or STEM OPT extensions.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
* Work-Life Balance - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
* Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
* Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
* Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
* Retirement Plan - The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
* Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
* Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
* Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
* Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
* Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
* Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.
If you require a paper application, please download and print one HERE
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$22.8-31.6 hourly 15d ago
System Support Specialist
Hyperiongrp
Remote dell certified systems expert job
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.
DUAL North America, Inc. is seeking a
System Support Specialist
Classification: Exempt/Full time (Eastern Time working hours)
Reports to: System Support Supervisor
Salary: $70,000.00-$85,000.00
Role overview
DUAL North America is seeking an System Support Specialist.
The System Support Specialist is responsible for troubleshooting errors, researching and resolving unexpected results, and triaging requests related to the Policy Administration Systems. Candidates should have strong technical and business skills to complete work across several systems, processes, and entities. This person will be exposed to both the technical and business sides of our company as they support our customers - our Underwriting teams, Accounting/Finance team, and other key decision-makers. This position exists within the Information Technology (IT) team.
Role responsibilities
Provide support for the Policy Administration Systems within DUAL North America
Troubleshoot unexpected results including carrier program configurations, raters, forms management, or changes to system workflows
Monitor support ticket queue with customer-first mentality
Communication with users regarding additional details to complete requests
Manage Policy Administration System user roles/permissions settings
Work closely with developers and project collaborators to ensure requirements are met
Communicate effectively on system issues with vendors, maintain positive vendor relations
Participate in System Testing, User Acceptance Testing (UAT) and Functionality Testing
Maintain documentation to all processes and workflows
Troubleshoot Microsoft SQL job error notifications and request updates to existing stored procedures as needed
Key requirements
Bachelor's degree in Business, Information Systems, or related field preferred
1-3 years of experience in the insurance industry OR an IT support role
Knowledge of insurance, accounting, and rate-making concepts
Effective written and verbal communication skills and general understanding of business writing
Demonstrate attention to detail
Self-motivated with the ability to work independently for extended periods
Experience working in a “paperless” environment preferred
Familiarity with common insurance industry terminology for database mapping projects
Support request management experience preferred
Proficiency in Microsoft Office Suite
Intermediate Excel skills preferred
Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment
If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team
What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.
We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
$70k-85k yearly Auto-Apply 4d ago
Field Systems Technical Support - Capital Goods
Milkrite Interpuls Inc.
Remote dell certified systems expert job
Location: North & South America | Schedule: Full-time, Remote with Travel
Who We Are
At milkrite | InterPuls, we're more than a global leader in dairy technology-we're a people-first company built on respect, care, and teamwork. With over 100 years of experience, we provide complete milking point solutions to farmers around the world, helping improve productivity, efficiency, and animal welfare on every farm we touch.
We're proud to foster a supportive and collaborative culture where employees are valued, empowered, and encouraged to grow.
Why Join Us?
People-Oriented Culture: Respectful, caring, and teamwork-driven.
Global Impact: Help farmers across the Americas improve efficiency and animal well-being.
Career Growth: Work with cutting-edge dairy technology and build strong professional skills.
Dynamic Work: A mix of remote work, travel, hands-on problem solving, and relationship building.
The Role: Field Systems Technical Support
We're seeking a bilingual (English/Spanish) technical and people-focused professional to join our team. In this role, you'll be the bridge between dairy farmers, dealers, and our internal teams-ensuring that our solutions deliver the best possible performance and experience on the farm.
You'll combine technical expertise, problem-solving, and customer support with opportunities to contribute to product development, continuous improvement, and sales growth.
What You'll Do
Optimize Performance: Analyze and troubleshoot milking solutions, perform audits of milking equipment, and identify improvement opportunities.
Build Relationships: Partner with dealers, regional sales managers, and farmers to ensure solutions meet performance goals.
Report & Improve: Deliver clear reports, insights, and recommendations to stakeholders.
Support Growth: Assist with leads, promotional programs, and new product rollouts.
Contribute to Innovation: Provide feedback and data to guide product development and system improvements.
Work Environment & Physical Requirements
Travel:
2-3 visits to South America per year.
Weekly travel within the U.S., including frequent farm visits.
Field-based role with a mix of on-the-road farm visits and some administrative work from home or office.
Farm Environment: Ability to walk and stand in dairy barns, including uneven or wet surfaces.
Comfortable with occasional exposure to farm conditions such as noise, odors, livestock, and outdoor weather.
Ability to lift and carry product materials (up to 25 lbs).
Must hold a valid driver's license and be willing to drive long distances.
What We're Looking For
Technical know-how in automation or electronics (degree or 3+ years' related experience).
Experience in dairy farming or dairy equipment (preferred).
Strong communication and relationship-building skills.
Problem-solving mindset with a customer-first focus.
Bilingual English/Spanish required.
Perks & Benefits
Remote work flexibility with travel opportunities
Supportive and respectful team environment
Opportunities for growth and career development
Work with a company making a positive impact on global agriculture
Ready to Apply?
If you're looking for a career where you can combine technical expertise, customer support, and global impact-all in a company that values respect and teamwork-we'd love to hear from you!
Apply today and help us shape the future of dairy farming.
$33k-49k yearly est. Auto-Apply 60d+ ago
Information System Support Specialist
Department of Administrative and Financial Services
Remote dell certified systems expert job
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Office of Information Technology
Opening Date: December 31, 2025
Closing Date: January 15, 2026
Job Class Code: 0928
Grade: 19 Professional/Technical Services
Salary: $22.82 - $31.61/Hourly (*Includes 15% recruitment and retention stipend, and eligible for an additional 5% training bonus)
Position Number: 040003624
Position Type: Full-Time
Location: Augusta
Telework: Available
OVERVIEW:
The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) provides information technology support to over 13,000 employees. OIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies. This position will be working for the Service Desk answering inbound technical calls from State of Maine employees as well as some calls from the public. It is a fast-paced environment that is constantly evolving.
MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we:
Practice Customer-focus, ensuring that our customers are heard and their needs are met.
Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.
You will have an exciting opportunity to work with a team of motivated technicians at the MaineIT Service Center. This position provides tier 1 phone support for a variety of technology needs that State of Maine users have. The ideal candidate will have strong customer service skills with prior general Information Technology knowledge of computer systems, software, and applications. The candidate should be able to communicate quickly with teammates as well as write coherent and completed entries in tickets and knowledge base articles. The service desk hours of operation fall between 7AM and 5PM EST. This position is a hybrid position which offers remote work and requires some onsite work.
You will be part of a fast-paced environment with highly skilled IT professionals to support multi-user work groups crossing functional unit lines and this will include a full range of multi-user network operating system administration responsibilities.
RESPONSIBILITIES INCLUDE A DIVERSE SET OF ISSUES INCLUDING:
Mobile and IP Phones
Desktop and laptop hardware and software issues
Monitoring system security procedures and including malware removal and phishing prevention.
Provide administrative support to numerous applications and systems.
Work is performed under limited supervision. Good communication and teamwork are essential. We all help each other, regardless of our roles, thus a multi-technical skilled candidate with a diverse background in systems is preferred, and consideration will be provided to a candidate with knowledge of our State of Maine systems.
TYPICAL DUTIES INCLUDE:
Performs a full range of system administration functions to control systems and attain maximum utilization and efficiency.
Provides full user support for agency's standard application software to meet user/agency needs.
Conducts training to develop agency personnel skills in the operations and capabilities of applications and systems.
Staff Service Desk queue to take incoming calls.
Utilizing remote tools to provide technical support, the applicant should be able to troubleshoot and correctly diagnose hardware and software issues related to desktops, laptops, printers, and mobile devices.
Demonstrate flexibility to move between different teams if the need arises.
Tests and evaluates software and hardware products to determine applicability and value to agency operations.
Ability to perform work requiring lifting a minimum of 50 lbs. and/or physical exertion may be required.
Ability to document clearly and concisely every call taken including troubleshooting steps that may have been taken.
Contribute to and help maintain a large knowledge base.
Understanding of customer relationship best practices
Demonstrated desire to exercise accountability in a professional manner.
Demonstrated ability to respond in a timely and effective manner to email and live messaging.
Understand the role of emotional intelligence in a technical service desk environment.
Ability to utilize active listening skills.
MINIMUM QUALIFICATIONS:
A high school diploma or general equivalency AND demonstrated experience in end user IT support.
CONTACT INFORMATION: For more information or questions specific to the position, please contact *************************
The selected candidate will be required to pass the required background checks (fingerprinting may be ) as a condition of employment.
This position is not eligible for visa sponsorship or STEM OPT extensions.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Balance - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan - The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.
If you require a paper application, please download and print one HERE
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$22.8-31.6 hourly Auto-Apply 9d ago
Regional Systems Support Specialist
Bluescope 4.8
Dell certified systems expert job in Delta, OH
BlueScope Recycling is a full-service, ferrous scrap metal recycler with processing facilities in Waterloo, IN, Delta, OH, and Mansfield, OH. BlueScope Recycling buys scrap from industrial generators, wholesale suppliers, and the general public, focusing on delivering the highest level of service.
Summary: The Regional Systems Support Specialist provides the tools and automation to store, organize, and manipulate data while making that data easily retrievable. Various hardware and software tools and support combine to enable these functions in a cost-effective method that helps increase efficiency and accuracy. The Regional System Support Specialist installs, maintains, and supports all OT/IT-related hardware and software and may also recommend solutions for specific locations or across all locations.
Duties and Responsibilities:
Provide functional and technical support to BlueScope Recycling associates
Provide clear and cordial communication to internal and external customers
Manage assets, uptime, and performance of networks, machines, and systems as assigned
Ensure that standard company hardware and software are being maintained and in working condition as required
Ensure that all requests are recorded and completed to customer satisfaction
Document resolutions to requests for future reference
Recognize and report developing trends in the support process and technologies
Provide network support to BRM employees by partnering with BlueScope Unified IT Services, other BlueScope business units, and vendors
Set the initial priority of requests ticketing system and assign appropriate resources
Load and maintain authorized software onto PCs
Place requisitions for new hardware and software once approved
Coordinate tasks with team members and give feedback about assigned tasks
Participate in and make recommendations during team meetings
Collaborate with peers to understand and support new technologies deployed within BRM
Travel required up to 15%
Participating with the on call week and weekend rotation
Required Qualifications:
High school diploma or equivalent
5-7 years of relevant work experience including desktop support, network administration, and computer hardware support.
Networking, PC and server management systems experience (virtual servers a plus).
Experience deploying and supporting O365.
Experience in supporting multiple locations, users, computers and servers
Experience with AD support and configuration
Preferred Qualifications:
BS degree in Computer Science or related field or combined relevant experience
Quantitative Scope:
No budget responsibility
No direct/indirect reports
Work authorization:
No sponsorship available
Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.
The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.
EEO: Employer/M/F/Disabled/Protected Veteran
BlueScope
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.
$51k-65k yearly est. Auto-Apply 35d ago
Integration System Support Specialist
Northwest Hardwoods 4.0
Dell certified systems expert job in Beachwood, OH
NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber.
The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com.
NWH is seeking a qualified Application Systems Support Specialist to join our IT team. This position will focus on the development and support of internal and third-party applications to facilitate efficient data flow and operational continuity. Preferred experience includes SQL Server, SSIS, SSRS, SSMS, Secure File Transfer (sFTP), SmartConnect, SmartPost, and API-based solutions. This role requires close collaboration with both internal teams and external partners.
Key Responsibilities
* Actively monitor and address issues promptly to reduce system downtime
* Develop, configure, implement, and support integrations connecting internal business applications with external partner systems
* Provide Level 1 and 2 support for in-house and third-party applications, data pipelines, and systems integrations
* Build, manage, and document API integrations (REST, SOAP, JSON XML), including authentication methods (OAuth, API keys, Pgp keys, etc.)
* Collaborate with business and IT teams to collect requirements and convert them into scalable integration solutions
* Ensure application system integrations comply with performance, security, and compliance standards
* Maintain comprehensive documentation of data flows, system mappings, and integration processes
* Support system upgrades and migrations by ensuring compatibility and continuity of integrations
Qualifications
* 3-5 years of demonstrated experience managing complex system integration projects
* Bachelor's degree preferred
* Strong SQL skills
* Understanding of data transformation and mapping techniques
* Experience using SQL to validate, test, and troubleshoot integration data flows
* Strong knowledge of API development, management, and testing including authentication methods
* Skilled and experienced in scripting or programming languages such as C#, Python, or PowerShell
* Hands-on experience with SQL Server Integration Services, SmartConnect, SmartPost (or similar integration platforms)
* Working knowledge and experience with Windows server and cloud environments
* Ability to identify, analyze, and resolve problems with clear and effective communication
* Familiarity with manufacturing ERP or financial systems integrations (e.g., Microsoft Dynamics GP, Epicor, or similar platforms.)
Preferred Skills
* Knowledge of EDI transactions and other B2B integration protocols
* Familiarity with data governance and security best practices
* Knowledge of integration design patterns and best practices
* Familiarity with version control systems (Git) and CI/CD pipelines
* Understanding of manufacturing processes and industry-specific data flows
* Ability to manage and prioritize multiple tasks and projects in a dynamic manufacturing environment
NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.
$58k-77k yearly est. 9d ago
Breaker Technician
Integrated Power Services 3.6
Dell certified systems expert job in Hamilton, OH
At IPS, we're all about exceptional service and exceptional people. We're looking for a passionate In-Shop Technician who loves hands-on work, takes pride in their craft, and wants to have a meaningful impact. As an In-Shop Technician, every day will be different. You'll get to apply your knowledge and skills to solve complex problems and help critical industries keep their equipment running. As a company, we prioritize safety in everything we do and offer opportunities for growth, job longevity, and continuous improvement. If you're looking for a role that values your skills and dedication, IPS is where you'll thrive.
Responsibilities & Expectations:
We are seeking a skilled and experienced Breaker Technician to join the Cincinnati team. Our facility is renowned for being one of the cleanest, safest, and most well-organized shops in the country.
Work on low & medium voltage circuit breakers, including brands such as GE, Westinghouse, Powell, ABB, and ITE, etc.
Troubleshoot, rebuild, retrofit, test, and repair low, medium and high voltage switchgear. This includes the teardown and assembly of breakers, contactors, and related switchgear and electrical apparatus, such as:
High-voltage switchgear up to 3000A, SF-6 Vacuum Circuit Breakers, 34.5kV, 60 Hz
Medium-voltage switchgear up to 3000A, Vacuum Circuit Breakers 5kV/15kV, and 60 Hz
Low-voltage Switchgear up to 3000A, Air Circuit Breakers 480V, and 60Hz
Most of the time will be spent in the shop, however, there are times where onsite support may be needed. Travel is customer demand-driven and is heavier during the spring and fall seasons, with trips ranging from a day to several weeks
Qualifications and Competencies:
High school diploma or GED is required; electro-mechanical training from a trade school, apprenticeship, or armed services is preferred
Prefer candidates with testing skills and a solid understanding of fundamental electrical and mechanical testing procedures
Experience with an OEM breaker manufacturer is a plus
Beneficial to have working knowledge of industrial mechanical engines, pneumatics, hydraulics, or diesel equipment
Desirable to have working knowledge of power systems, power circuit breakers, and other switchgear apparatus
Must be proficient in using tools and testing equipment, including Megger, digital multimeter, Hi-Pot tester, Oil Dielectric strength tester, multiamps relay tester, primary & secondary injection set, cable fault detector, and oscilloscope
Prefer candidates with experience in reading and interpreting schematics and wiring diagrams
PEARL Certification or equivalent skills/experience to become PEARL Certified is preferred
Ability to travel a needed
Physical Requirements:
Ability to lift, push, pull, and carry items weighing up to 100 lbs
Capability to stand, stoop, kneel, and bend for extended periods
Acute hearing and a strong field of vision
Ability to work in physically demanding and inclement weather conditions
Acute hearing and a strong field of vision
You'll thrive at IPS if you…
• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
Who We Are:
At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
Benefits:
Paid Time Off (PTO)
401k Employer Match
Bonus Incentives
Tuition Reimbursement Program
Medical, Dental and Vision plans
Employee Assistance Program (EAP)
And more!
IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
#LI-CH1
#LI-C
$32k-47k yearly est. Auto-Apply 60d+ ago
Computer User Support Technician
Leidos 4.7
Dell certified systems expert job in Piketon, OH
The Digital Modernization Sector is seeking a Computer User Support Technician to provide end-user support for the infrastructure and remediation contractors at the Portsmouth site. Performs as part of a dedicated and customer-focused IT team to ensure that all end user needs are met. The position provides a range of IT services, including various Tier I and II support services to end users, Windows workstation engineering and maintenance, managed print services, IT Service Management (ITSM), Help Desk support services, and others.
Responsibilities include:
Provides break-fix support of existing/new hardware, software, and system initiatives directly to end-users
Responsible for providing direct user support for standard desktop utilities and business applications
Serves as a helpdesk contact for the site IT services
Performs day-to-day IT maintenance and operational activities including desktop support
Informs IT system administrators of problems to be resolved and coordinates the resolution between the service administrator and the functional users
Installs, upgrades, maintains, and modifies desktop software including operating systems, office suites and other business productivity applications and functional applications
Supports efforts to maintain desktop software and hardware inventories
Maintains related documentation and technical information
Demonstrates a personal commitment to safety and quality
Able to lift/move up to 10lbs
Documents issues and progress in ticketing system (Track-it!)
Identifies, researches, and resolves technical problems for users, IT staff, and operational specialists
Escalates more complex problems to more senior technicians and higher tiered support (hardware and software technologists)
Deployment and retrieval of devices to end users, including a brief tutorial to familiarize the user with the device
Assesses user needs through remote utilities. Recommends hardware and software to end users
Familiar with standard concepts, practices, and procedures
Relies on experience and judgment to plan and accomplish goals
Accomplishes all tasks as appropriately assigned or requested
REQUIRED SKILLS AND QUALIFICATIONS:
Must be able to obtain and maintain a U.S. Department of Energy (DOE) security clearance at an L level
Typically requires high school diploma and 4-6 years of prior relevant experience
Knowledge of PC and desktop hardware; experience in a Windows environment provisioning, deploying, troubleshooting, and resolving any hardware, software, or other technical issues
Knowledge in Windows 11 image/platforms
Strong, demonstrated customer service orientation
Proven analytical and problem-solving abilities to mitigate end user down time
Ability to effectively prioritize and execute tasks in a high-pressure environment
Good written, oral, and interpersonal communication skills
DESIRED SKILLS AND QUALIFICATIONS:
DOE site experience strongly preferred
Ability to acquire a U.S. Department of Energy (DOE) ‘L' Security Clearance
Related industry-recognized certifications such as CompTIA A+ preferred.
Working technical knowledge of current protocols, operating systems, and standards
Ability to conduct research into PC and software issues and products as required
Come break things (in a good way). Then build them smarter.
We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it's always been done.”
Original Posting:December 30, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $45,500.00 - $82,250.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
$45.5k-82.3k yearly Auto-Apply 17d ago
Sr. Field Tech - Power Systems Field Tech, II, III, or IV
Now Hiring
Dell certified systems expert job in North Ridgeville, OH
Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment.
Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems.
Low, Medium and/ or High voltage switchgear and circuit breaker testing
Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled.
Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum)
Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
Test and inspect low and medium voltage cable installations.
Experience operating high voltage test equipment including Doble Power Factor test sets.
Perform start-up, troubleshooting and repair services on controls and transfer schemes.
Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
All work and decisions shall be conducted in strict compliance of all regulatory laws.
Other duties as assigned by manager.
Required Experience and Qualifications for a Field Tech:
High School diploma/GED and minimum 1 year of experience in a related field.
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech II:
High School diploma/GED and minimum 2 years of experience in a related field.
NETA Level II Certification.
Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech III:
High School diploma/GED and minimum 5 years of experience in a related field.
NETA Level III Certification.
Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech IV:
Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
NETA Level IV Certification.
Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
Must be able to work safely and adhere to all electrical safety procedures.
Good theoretical understanding of electricity and a good aptitude for problem solving.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Work effectively with customers, peers and management to resolve client issues.
Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Sr. Field Tech:
High School diploma/GED or equivalent experience and 5 years of experience in a related field.
Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
Strong background and experience in most types of high voltage equipment through the 230 kV class.
Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
Complete projects consistently on budget and at a reasonable contribution.
Ability to complete on-site job reports.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
We pride ourselves on our integrity and expertise. We don't cut corners.
You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
You conduct yourself professionally, ethically, and honestly.
You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
You are on time and preplan time off.
You produce a quality product.
We are customer driven
Our number one concern is our customer and our long-term relationships with them prove our dedication.
You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
We are dedicated to growing the company and our employees.
You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
You seek out new assignments and assume additional duties.
You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
You efficiently and thoroughly complete assignments.
You perform work assignments independently.
You propose new ideas and find better ways of doing things.
We get it done
We are efficient, reliable and no nonsense. We work hard, but we also play hard.
You follow through on commitments in a timely way.
You produce easily understandable and accurate reports that meet customer and/or Company expectations.
You actively listen. You seek advice and help as appropriate.
You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
You collaborate to create the best solutions for each other and our customers.
You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information:
Job: Full-Time
Location: Cleveland, OH
Travel: up to 75%
Compensation: Pay range for a Sr Field Tech, Power Systems Tech II-IV and Field Techs range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.
Relocation: Relocation available for highly qualified candidates.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, matching 401k, anniversary bonuses, Employee Ownership Plan, and paid time off.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.
RESA Power is an equal opportunity employer.
Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
$42k-67k yearly est. 60d+ ago
End User Migration Technician
Robert Half 4.5
Dell certified systems expert job in Cincinnati, OH
Systems Support Specialist-Onsite Cincinnati, Ohio
Fifth Third Bank, N.A 4.6
Dell certified systems expert job in Cincinnati, OH
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Please note: This position is onsite 5 days a week at our Madisonville Office Building located at 5001 Kingsley Drive, Cincinnati, Ohio. We unable to provide remote or hybrid work arrangements.
GENERAL FUNCTION: This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff on a daily basis resolving complex customer issues related to the booking of new mortgage loans.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems. Diagnose system hardware, software, and operator problems and. instruct end users in the use of equipment, software, and/or reference materials.
+ Serve as a liaison between the user and Information Technology ensuring issue resolution by intervening on user's behalf and maintaining ongoing communications and updates between parties.
+ Interface extensively with end users, management, and Information Technology, and occasionally with Data Processing in the resolution or escalation of desktop related problems. Mortgage Systems problems.
+ Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation.
+ Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology.
+ Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures.
+ Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies.
+ Continually learn and develop knowledge of Mortgage systems, products, and processes.
+ Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees.
+ Assumes additional responsibilities as assigned.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
+ High school diploma or equivalent required. Associates degree in related field preferred.
+ A minimum of 2 year of customer support, call center, contact center preferred. Previous technology related industry experience preferred.
+ Deadline and task-driven with ability to multi task.
+ Excellent verbal and written communication skills.
+ Strong analytical, attention to detail, and problem solving skills.
+ Good leadership, initiative, and interpersonal skills.
+ Ability to work independently, as well as in a team environment.
+ Excellent customer service skills.
+ Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products.
+ Basic Mortgage knowledge preferred but not required.
Systems Support Specialist-Onsite Cincinnati, Ohio
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$82k-101k yearly est. 53d ago
System Support Specialist (Electro-Mechanical with PLC Experience)
Dow Jones & Company 4.0
Dell certified systems expert job in White Oak, OH
About the Team:
This team is part of the Print Operations Group.
About the Role
The White Oak plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in White Oak, Maryland and report to the Technology Service Manager.
You Will:
Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.
Provide PC support including Windows operating system and basic networking.
Have the willingness and ability to work nights, weekends, and holidays.
You Have:
3-5 years of electro-mechanical experience.
Prioritization and time management skillsets.
Ability to communicate effectively, both written and oral.
A technical degree, or equivalent military training, or equivalent experience is preferred.
Our Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Subscription Discounts
Employee Referral Program
#LI-Onsite
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones - Print Operations
Job Category:
IT, Telecom & Internet
Union Status:
Non-Union role Pay Range: $70,000 - $85,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
$70k-85k yearly Auto-Apply 60d+ ago
Information Systems Support Specialist (4553-07)
Hamilton County (Oh 2.9
Dell certified systems expert job in Cincinnati, OH
Your Benefits of Working for Hamilton County! * Starting Salary: $25.90 per hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave.
* Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!
Summary of Job Duties:
As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations.
* Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning.
* Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability.
* Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed.
* Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes.
* Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team
* Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery
* Maintains regular and reliable attendance while delivering timely and professional customer service.
* Perform other related duties as assigned.
Minimum Qualifications:
* Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis
* 6 months experience in project/program management
* 3 courses in supervision (or 3 months experience)
* Or equivalent
Position Specific Qualifications:
* Must be able to maintain a flexible schedule and willing to work overtime
* Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation.
* Must be willing to support satellite locations
* Required to carry a cell phone.
Hazardous Working Conditions:
* exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions.
Work Location and Hours:
* 2377 Civic Drive Cincinnati, Oh. 45231
* 80 Hours Bi-weekly
Deadline to Apply:
Until Filled
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
$25.9 hourly 38d ago
Sr. Field Tech - Power Systems Field Tech, II, III, or IV
Resa Power 4.0
Dell certified systems expert job in North Ridgeville, OH
Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. * Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems.
* Low, Medium and/ or High voltage switchgear and circuit breaker testing
* Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled.
* Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum)
* Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required.
* Test and inspect low and medium voltage cable installations.
* Experience operating high voltage test equipment including Doble Power Factor test sets.
* Perform start-up, troubleshooting and repair services on controls and transfer schemes.
* Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
* All work and decisions shall be conducted in strict compliance of all regulatory laws.
* Other duties as assigned by manager.
Required Experience and Qualifications for a Field Tech:
* High School diploma/GED and minimum 1 year of experience in a related field.
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech II:
* High School diploma/GED and minimum 2 years of experience in a related field.
* NETA Level II Certification.
* Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech III:
* High School diploma/GED and minimum 5 years of experience in a related field.
* NETA Level III Certification.
* Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Power Systems Tech IV:
* Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience.
* NETA Level IV Certification.
* Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
* Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
* Must be able to work safely and adhere to all electrical safety procedures.
* Good theoretical understanding of electricity and a good aptitude for problem solving.
* Effectively communicate verbally and in writing with customers and peers.
* Dependable and responsible with good judgment and organizational skills.
* Good customer service, time management and follow-up skills.
* Work effectively with customers, peers and management to resolve client issues.
* Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
* For positions that utilize a company vehicle, will be required to have a valid driver's license.
Required Experience and Qualifications for a Sr. Field Tech:
* High School diploma/GED or equivalent experience and 5 years of experience in a related field.
* Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
* Strong background and experience in most types of high voltage equipment through the 230 kV class.
* Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
* Complete projects consistently on budget and at a reasonable contribution.
* Ability to complete on-site job reports.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
* We do it right
* We pride ourselves on our integrity and expertise. We don't cut corners.
* You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
* You conduct yourself professionally, ethically, and honestly.
* You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
* You are on time and preplan time off.
* You produce a quality product.
* We are customer driven
* Our number one concern is our customer and our long-term relationships with them prove our dedication.
* You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
* You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
* We focus on growth
* We are dedicated to growing the company and our employees.
* You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
* You seek out new assignments and assume additional duties.
* You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
* We solve problems
* Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
* You efficiently and thoroughly complete assignments.
* You perform work assignments independently.
* You propose new ideas and find better ways of doing things.
* We get it done
* We are efficient, reliable and no nonsense. We work hard, but we also play hard.
* You follow through on commitments in a timely way.
* You produce easily understandable and accurate reports that meet customer and/or Company expectations.
* You actively listen. You seek advice and help as appropriate.
* You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
* We build strong relationships
* Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
* You collaborate to create the best solutions for each other and our customers.
* You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information:
Job: Full-Time
Location: Cleveland, OH
Travel: 30 - 50%
Compensation: Pay range for a Sr Field Tech, Power Systems Tech II-IV and Field Techs range from $40 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.
Relocation: Relocation available for highly qualified candidates.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, matching 401k, anniversary bonuses, Employee Ownership Plan, and paid time off.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
$39k-55k yearly est. 3d ago
System Reliability & Support Specialist (ETL Informatica Production Support)
PNC 4.1
Dell certified systems expert job in Miamisburg, OH
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a System Reliability & Support Specialist within PNC's Technology organization, you will be based in Miamisburg, OH, Dallas, TX or Pittsburgh, PA. The position is primarily based in a PNC location.
This position is part of the Information Delivery team which supports applications responsible for maintaining/providing reporting data and customer information pertaining to primarily Mortgage and Home Equity loans. This is a production support role, working with other teams on upcoming deployments including QA mock deployments, troubleshooting, testing, change request prep, address vulnerability findings, and any other aspects of maintaining applications readiness.
Technical Skills:
• ETL Informatica, API Services
• Dynatrace, ServiceNow, Jira, Big Panda, uDeploy, Jenkins, BitBucket, SQL Developer, OCP (OpenShift Container Platform)
• SQL, .NET, C#
• Exadata, Mong, OraclePNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
Monitor, maintain and support systems and software to ensure stability and compliance to technology standards.
Performs maintenance, including installation of patches and upgrades.
Incident detection, resolution and/or escalation. Participation in root cause analysis and correction resulting in prevention.
Monitors systems availability, performance, and capacity against baseline metrics and reports trends.
Develops in depth knowledge of supported systems and applications.
Performs application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsApplication Development, Business Management, Customer Solutions, Design, ETL (Informatica), Group Problem Solving, IT Production Support, Process Improvements, Release Management, Software Solutions, Troubleshooting, User Experience (UX) DesignCompetenciesAnalytical Thinking, Application Maintenance, Application Programming Interfaces (API's), Decision Making and Critical Thinking, IT Environment, IT Incident Management, IT Service Management (ITSM), IT Standards, Procedures & Policies, Packaged Application Integration, Software Reliability Management, System Development Life Cycle, Technical TroubleshootingWork ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $51,750.00 - $103,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 12/04/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$51.8k-103.5k yearly Auto-Apply 11d ago
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