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Dell technician skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical dell technician skills. We ranked the top skills for dell technicians based on the percentage of resumes they appeared on. For example, 15.1% of dell technician resumes contained technical support as a skill. Continue reading to find out what skills a dell technician needs to be successful in the workplace.

15 dell technician skills for your resume and career

1. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how dell technicians use technical support:

Provide customer service and software technical support including virus removal.
Provided hardware/software technical support for Dell's customers.

2. Desktop Computers

Here's how dell technicians use desktop computers:

Resolved hardware and software issues related to all Dell desktop computers in a call center environment to customers of Dell products.
Performed remote troubleshooting on tablets, laptops and desktop computers and/or dispatched onsite repair technicians.

3. Network Printers

Here's how dell technicians use network printers:

Configure new Dell systems to domain & configure local & network printers.
Linked computers to domain and set up network printers.

4. Software Issues

Software issues are challenges related to the software installed in a computer that can be resolved by troubleshooting, bug fixes, and in extreme cases by a programmer. Software issues can cause the software to lag in the system, malfunction, or affect the entire function of the computer system in general.

Here's how dell technicians use software issues:

Take calls dealing with dell computers(Troubleshoot, clean virus, hardware issues and software issues)
Prepared help desk incident reports and assisted with hardware and software issues

5. Remote Support

Here's how dell technicians use remote support:

Provide onsite and remote support of over 3000 Dell PowerEdge servers and PowerVault storage units at the Wal-Mart home office.
Deliver 24/7 on-site and remote support to nearly 500 users throughout the state of Delaware with little or no direct supervision.

6. Hardware Replacement

Here's how dell technicians use hardware replacement:

Handled hardware replacement and data restoration for all damaged devices.- Managed all shipping for damaged/replacement parts.
provide clients with quality, timely on-site hardware replacements for their laptops, desktops, and tablets.

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7. Computer System

Here's how dell technicians use computer system:

Certified in Dell Computer systems, desktops, portables and servers.
Worked ads Computer System Engineer, Bangalore, India.

8. PCS

Here's how dell technicians use pcs:

Installed and tested PCs, fixed performance issues, repaired PCs in offices, homes, computer stores with servicing departments.
Provided installation and life-cycle maintenance of PCs, and LAN network connectivity equipment.

9. Tablets

Here's how dell technicians use tablets:

Replaced hardware components in desktops, laptops, and tablets in a professional environment.
Prepared Samsung Tablets and S6 Phones with software and display set-up.

10. Windows XP

Here's how dell technicians use windows xp:

Worked a three day weekend project for AECOM helping with Windows XP to Windows 7 deployments and migrations.
Worked on the DELL MMC migration program dealing with Windows XP to Windows 7 migrations.

11. Data Migration

Here's how dell technicians use data migration:

Performed short term assignments involving data migration for clients upgrading from old equipment to new, hardware and software upgrades.
Deployed data Migration - Installed HP printer preventive maintenance kits

12. LCD

Here's how dell technicians use lcd:

Provided laptop and desktop repair and service Replaced LCD Screens, Motherboards & Hard Drives Performed software Install
Tested LCD monitors, using a special monitor testing software.

13. Software Problems

Here's how dell technicians use software problems:

Performed troubleshooting steps on computers over the telephone, provided solutions to software problems.
Assembled and upgraded computers Configuring laptops/desktops Replace and Troubleshooting hardware and software problems

14. Serial Numbers

Here's how dell technicians use serial numbers:

Update online database with asset serial numbers and asset ownership tags, as well as to whom the equipment is issued.
Record all issues in online database and update online database with asset serial numbers and asset ownership tags

15. Phone Support

Here's how dell technicians use phone support:

Trained as Internet Phone Support Tech for Inter-company, ISP and Earth link Campaign.
Provided phone support for hardware, software and network implementation and troubleshooting.

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What skills help Dell Technicians find jobs?

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List of dell technician skills to add to your resume

The most important skills for a dell technician resume and required skills for a dell technician to have include:

Technical Support
Desktop Computers
Network Printers
Software Issues
Remote Support
Hardware Replacement
Computer System
PCS

Tablets
Windows XP
Data Migration
LCD
Software Problems
Serial Numbers
Phone Support
Technical Issues

Peripheral Equipment
LAN
Service Calls
Assembly Line
Customer Locations
Inbound Calls
Computer Problems

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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