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Dell technician support education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a dell technician support. Dell technician supports usually study computer information systems, computer science, or business. 37% of dell technician supports hold a bachelor's degree, and 31% hold an associate degree. We analyzed 166 real dell technician support resumes to see exactly what dell technician support education sections show.

The most common colleges for dell technician supports are the University of Phoenix and the University of Phoenix.

There are also many online dell technician support courses to help get the education required to be a dell technician support.

What education do you need to become a dell technician support?

What degree do you need to be a dell technician support?

The most common degree for dell technician supports is bachelor's degree, with 37% of dell technician supports earning that degree. The second and third most common degree levels are associate degree degree at 31% and associate degree degree at 19%.
  • Bachelor's, 37%
  • Associate, 31%
  • High School Diploma, 19%
  • Diploma, 6%
  • Other Degrees, 7%

What should I major in to become a dell technician support?

You should major in computer information systems to become a dell technician support. 14% of dell technician supports major in computer information systems. Other common majors for a dell technician support include computer science and business.

Most common colleges for dell technician supports

Dell technician supports often get their degrees at University of Phoenix, DeVry University, and University of Houston. Here are the most common colleges for dell technician supports in the US based on their resumes.
Dell technician support common collegePercentages
University of Phoenix10.71%
DeVry University10.71%
University of Houston7.14%
SUNY at Binghamton7.14%
Sam Houston State University7.14%

Best majors for dell technician supports

Best colleges for dell technician supports

The best colleges for dell technician supports are Carnegie Mellon University, Johns Hopkins University, and Northeastern University.

A dell technician support with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for dell technician supports. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become dell technician supports.

1. Carnegie Mellon University

Pittsburgh, PA • Private

In-state tuition

$55,465

Enrollment

6,483

2. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

3. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

4. Minnesota State University - Mankato

Mankato, MN • Private

In-state tuition

$8,184

Enrollment

11,675

5. University of Pittsburgh

Pittsburgh, PA • Private

In-state tuition

$19,080

Enrollment

19,127

6. Northeastern University

Boston, MA • Private

In-state tuition

$51,522

Enrollment

13,760

7. Michigan Technological University

Houghton, MI • Private

In-state tuition

$15,646

Enrollment

5,736

8. Georgia Institute of Technology

Atlanta, GA • Private

In-state tuition

$12,424

Enrollment

15,201

9. Massachusetts Institute of Technology

Cambridge, MA • Private

In-state tuition

$51,832

Enrollment

4,550

10. New York University

New York, NY • Private

In-state tuition

$51,828

Enrollment

26,339

20 best online courses for dell technician supports

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1. Introduction to Technical Support

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2. IBM IT Support

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Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...

3. Computer Network Fundamentals- IT Helpdesk & Desktop Support

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Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

4. IT/Desktop Computer Support- Troubleshooting for Technicians

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Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...

5. Akamai Customer Consulting and Support

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Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...

6. Network Support Fundamentals

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Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...

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9. Create Customer Support Data with Google Sheets

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By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to...

10. Computer Hardware, Operating System and Networking

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11. Customer Service, Customer Support, And Customer Experience

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

13. IT Support Technical Skills Helpdesk

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Hands-on Technical skills for IT Support Learners...

14. IT Support Technical Skills Bootcamp

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Hands-on Technical skills for IT Support Professionals...

15. IT & Technical Support Guide to Helpdesk, Desktop & Servers

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Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

16. Advanced IT Troubleshooting for Helpdesk Support Technicians

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Learn some of the less common IT troubleshooting techniques for Windows computers...

17. Introduction to Business Support System - BSS

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18. IT Support/HelpDesk Fundamentals - 9 Topics in one course!

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Master the skills and attributes sought after by employers for IT Help Desk, IT Support, and IT Technician positions...

19. Zendesk for Customer Service Agents Training Course

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How to provide great customer support using Zendesk, a course for beginners...

20. IT Support and Service Desk jobs -Crash Course for Beginners

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Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

Top 10 most affordable universities for dell technician supports

The most affordable schools for dell technician supports are California State University - Long Beach, brigham young university, and california state university - bakersfield.

If the best universities for dell technician supports are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for dell technician supports.

1. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

2. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

3. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

4. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-state tuition

$4,094

Cost of attendance

14,302

5. Purdue University

West Lafayette, IN • Private

In-state tuition

$9,992

Cost of attendance

22,430

6. Florida International University

Miami, FL • Private

In-state tuition

$6,556

Cost of attendance

19,434

7. SUNY Polytechnic Institute

Utica, NY • Private

In-state tuition

$8,238

Cost of attendance

21,567

8. California State University - Los Angeles

Los Angeles, CA • Private

In-state tuition

$6,749

Cost of attendance

14,823

9. California State Polytechnic University, Pomona

Pomona, CA • Private

In-state tuition

$7,353

Cost of attendance

21,302

10. New Mexico Institute of Mining and Technology

Socorro, NM • Private

In-state tuition

$7,770

Cost of attendance

21,244

Top 10 hardest universities to get into for dell technician supports

The hardest universities for dell technician supports to get into are Carnegie Mellon University, Johns Hopkins University, and Northeastern University.

Some great schools for dell technician supports are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for dell technician supports based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Carnegie Mellon University

Pittsburgh, PA • Private

Admissions rate

17%

SAT average

1,507

2. Johns Hopkins University

Baltimore, MD • Private

Admissions rate

11%

SAT average

1,513

3. Northeastern University

Boston, MA • Private

Admissions rate

19%

SAT average

1,466

4. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

5. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

6. Washington University in St Louis

Saint Louis, MO • Private

Admissions rate

15%

SAT average

1,506

7. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

8. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

9. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

10. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

Top 10 easy-to-apply-to universities for dell technician supports

The easiest schools for dell technician supports to get into are Capitol Technology University, pennsylvania state university - altoona, and oregon institute of technology.

Some schools are much easier to get into. If you want to start your career as a dell technician support without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for dell technician supports.

1. Capitol Technology University

Laurel, MD • Private

Admissions rate

69%

SAT average

1,070

2. Pennsylvania State University - Altoona

Altoona, PA • Private

Admissions rate

91%

SAT average

1,094

3. Oregon Institute of Technology

Klamath Falls, OR • Private

Admissions rate

96%

SAT average

1,139

4. Kean University

Union, NJ • Private

Admissions rate

86%

SAT average

991

5. Linfield College

McMinnville, OR • Private

Admissions rate

81%

SAT average

1,117

6. Saint Cloud State University

Saint Cloud, MN • Private

Admissions rate

86%

SAT average

1,086

7. Portland State University

Portland, OR • Private

Admissions rate

90%

SAT average

1,111

8. Cleveland State University

Cleveland, OH • Private

Admissions rate

88%

SAT average

1,111

9. Central Washington University

Ellensburg, WA • Private

Admissions rate

78%

SAT average

1,062

10. Pennsylvania State University - Berks

Reading, PA • Private

Admissions rate

87%

SAT average

1,107

Average dell technician support salary by education level

Dell technician supports with a Master's degree earn more than those without, at $74,380 annually. With a Doctorate degree, dell technician supports earn a median annual income of $70,370 compared to $62,926 for dell technician supports with an Bachelor's degree.
Dell technician support education levelDell technician support salary
Master's Degree$74,380
High School Diploma or Less$55,167
Bachelor's Degree$62,926
Doctorate Degree$70,370
Some College/ Associate Degree$56,609

Dell technician support education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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