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  • Onshore SalesForce CRM + RCA Functional

    Deloitte 4.7company rating

    Deloitte job in Cleveland, OH

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Salesforce CRM+RCA Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities As a Project Delivery Senior Analyst (PDSA) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed. The Operate SFDC CRM + RCA Functional role is responsible for managing the daily operations and support of the Salesforce.com CRM platform within our organization. This role focuses on ensuring system integrity, user support, troubleshooting, and process optimization. The individual will coordinate incident management, perform root cause analysis on CRM-related issues, and drive continuous improvement in system functionality and data quality. Additionally, the role collaborates closely with business stakeholders and technical teams to translate business needs into effective CRM solutions, while adhering to Deloitte's standards for compliance, security, and performance. * Oversee daily operations and administrative functions of SFDC CRM, ensuring smooth user experience and system reliability. * Provide end-user support, resolve incidents, and escalate complex issues as appropriate. * Perform root cause analysis (RCA) for recurring or critical CRM issues and implement corrective actions. * Participate in testing, deployment, and ongoing maintenance of new CRM features and enhancements. * Document processes, troubleshooting steps, and best practices to facilitate knowledge transfer and continuous improvement. The Team Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercializes IP to drive growth across all Customer offerings. Qualifications Required * 3+ years of hands-on experience in Salesforce.com (SFDC) CRM administration or support * Understanding of Salesforce platform functionality, including user administration, workflow rules, reports/dashboards, and data management * Demonstrated experience with incident management and performing Root Cause Analysis (RCA) for technical and process issues * Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience * Limited immigration sponsorship may be available. * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently or with minimum supervision * Excellent Written and Communication Skills * Ability to deliver technical demonstrations Additional Requirements Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 320135 Job ID 320135
    $67k-83k yearly est. 11d ago
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  • Onshore SalesForce CRM + RCA Functional

    Deloitte 4.7company rating

    Deloitte job in Dayton, OH

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Salesforce CRM+RCA Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities As a Project Delivery Senior Analyst (PDSA) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed. The Operate SFDC CRM + RCA Functional role is responsible for managing the daily operations and support of the Salesforce.com CRM platform within our organization. This role focuses on ensuring system integrity, user support, troubleshooting, and process optimization. The individual will coordinate incident management, perform root cause analysis on CRM-related issues, and drive continuous improvement in system functionality and data quality. Additionally, the role collaborates closely with business stakeholders and technical teams to translate business needs into effective CRM solutions, while adhering to Deloitte's standards for compliance, security, and performance. * Oversee daily operations and administrative functions of SFDC CRM, ensuring smooth user experience and system reliability. * Provide end-user support, resolve incidents, and escalate complex issues as appropriate. * Perform root cause analysis (RCA) for recurring or critical CRM issues and implement corrective actions. * Participate in testing, deployment, and ongoing maintenance of new CRM features and enhancements. * Document processes, troubleshooting steps, and best practices to facilitate knowledge transfer and continuous improvement. The Team Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercializes IP to drive growth across all Customer offerings. Qualifications Required * 3+ years of hands-on experience in Salesforce.com (SFDC) CRM administration or support * Understanding of Salesforce platform functionality, including user administration, workflow rules, reports/dashboards, and data management * Demonstrated experience with incident management and performing Root Cause Analysis (RCA) for technical and process issues * Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience * Limited immigration sponsorship may be available. * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently or with minimum supervision * Excellent Written and Communication Skills * Ability to deliver technical demonstrations Additional Requirements Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 320135 Job ID 320135
    $66k-81k yearly est. 11d ago
  • Technical Support Specialist

    The Intersect Group 4.2company rating

    Enon, OH job

    The Intersect Group is partnered with our client in Enon, OH, to find Technical Support Specialists. The contract is 6 months and should most likely extend or convert to direct hire. We are looking for someone who can offer great customer service. Our client will move quickly and conduct a 1 and done virtual interview with the qualified candidates. Location: Enon, Ohio (45323) Multiple openings 1st Shift - Start 6 AM, 7 AM, 8 AM, or 9 AM (8.5 hour shift) for a variety of day schedules (Working Mon, Fri, Sat, Sun and off either (Tues/Wed) or (Wed/Thurs). Thurs through Mon or Fri through Tues shift) Also available: Monday through Friday shift; 8 AM - 4:30 PM ***Starts with paid training class that lasts 3-4 weeks. Training is 9 AM - 6 PM, Monday through Friday Open to New IT Grads!!! Requirements: Prior help desk experience preferred Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices Knowledge of non-standard equipment that is not connected to the Speedway network Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made Ability to research and resolve issues Capable of working in a fast-paced environment Excellent verbal communication skills and the ability to explain technical information in layman's terms Well organized with the ability to work under pressure and meet tight deadlines Excellent understanding of intra-department functions and operations Ability to perform repeated bending, standing and reaching Ability to occasionally lift up to 40 pounds Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department Must Haves: Open to new grads SOLID customer service Good problem solving Entry level IT experience Nice to Haves: Tech support experience Help desk experience POS experience Retail experience Gas station experience Duties: Uses remote tools and cloud technology to provide technical support for hardware, software, store networks, and applications Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications Determines the best course of action to improve performance and efficiency of store systems, equipment, and applications Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality Understands and completes proper processes when installing software Directs field personnel in installing new equipment that is going on the store network Configures and upgrades software on newly installed devices Implements software changes for fuel dispensers and fuel tanks Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras Provides troubleshooting by using remote tools connected to other legacy networks Manages multiple tickets and works them in order of emergency to lowest priority Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems Reads, interprets, and follows procedures described in the internal knowledge base Provides documentation for knowledge-base articles Works with third-party help desk vendors as applicable Maintains inventories and orders parts as needed Provides phone support as needed Attends training classes as required to stay current with new equipment troubleshooting procedures and technology Initiates timely communication of critical events to Store Support Team Leads Completes other duties, including special projects, as assigned by Management
    $51k-77k yearly est. 5d ago
  • Associate Project Manager - Data Center

    Intersect 4.2company rating

    Remote job

    Location & Team GatheringsIntersect has been a fully flexible workplace since its founding in 2016. We've been very intentional about the way we do things. We are not work-from-home, hybrid, or in-office - we are any and all of those options! Deepening social connections and offering shared experiences is a cornerstone of the way we work. We connect as a team at our Team Week experiences four times a year and at our recently established Hub locations - SF Bay Area, NYC Metro Area, NY; Denver, CO; Houston, TX; Calgary, AB; and Toronto, ON. We are currently looking for candidates located within 60 miles of any of the listed hubs to foster more in-person connections while maintaining our flexible remote culture. About This RoleAs part of Intersect's data center construction organization, you'll support the delivery of complex powered shell projects that require tight coordination, disciplined documentation, and strong execution fundamentals. Working closely with the Project Manager, you'll help keep schedules, budgets, and cross-functional teams aligned while ensuring day-to-day project activities move forward smoothly.You'll act as the operational backbone of the project team, organizing information, tracking progress, and supporting communication across architects, engineers, contractors, and vendors. This role is well-suited for a developing project professional who thrives in fast-paced environments, brings strong construction fundamentals, and is eager to grow into larger project leadership responsibilities over time. Team OverviewThis team plays a critical role in advancing Intersect's mission to accelerate the energy transition by delivering technically complex, large-scale infrastructure projects with consistency and discipline. Partnering closely with engineering, construction, procurement, and operations teams, the group ensures projects are executed safely, on schedule, and with high-quality outcomes. Joining this team offers exposure to complex builds, structured project execution, and meaningful career growth within Intersect's expanding portfolio. What You'll Do Support Project Planning & Execution• Assist the Project Manager in developing and maintaining project schedules, budget trackers, and resource plans.• Ensure project documentation remains current, organized, and accessible to all stakeholders.• Support day-to-day execution to help keep timelines, milestones, and deliverables on track. Coordinate Communication & Team Alignment• Serve as a key point of contact for daily coordination with internal teams, contractors, vendors, and consultants.• Organize project meetings, prepare agendas, capture meeting minutes, and track action items through closure.• Help ensure clear, consistent communication across the project team. Manage Construction Documentation• Administer construction documentation including RFIs, submittals, design bulletins, and meeting records.• Log, distribute, and track documents to ensure timely review and response from the project team.• Maintain accurate records that support compliance, decision-making, and project continuity. Support Budget, Procurement & Change Management• Assist with tracking project financials, including reviewing invoices against completed work and monitoring purchase orders.• Support procurement logistics to help ensure timely delivery of materials and equipment to the site.• Log potential change orders, review contractor change requests for accuracy, and prepare change order packages for approval. Track Progress & Support Quality• Help prepare project status reports, dashboards, and presentations highlighting progress, milestones, and risks.• Support on-site activities as needed, including site walks, progress photo documentation, and QA/QC punch list tracking. Drive Project Closeout• Play a lead role in project closeout by collecting, organizing, and reviewing turnover documentation.• Support handover to operations teams by ensuring as-builts, O&M manuals, warranties, and closeout materials are complete and well-organized. What You'll Bring • A bachelor's degree in Construction Management, Engineering, Project Management, or a related field will help you succeed.• Foundational experience supporting construction or infrastructure projects in a project coordination or assistant project management role.• Strong organizational skills and attention to detail, particularly with documentation and tracking.• Familiarity with construction administration processes such as RFIs, submittals, and change orders.• Comfort working with schedules, budgets, and basic project financial tracking.• Clear written and verbal communication skills that support coordination across diverse stakeholders.• A proactive, reliable work style and the ability to thrive in fast-paced project environments.• Curiosity and willingness to learn complex technical concepts related to powered shell and data center construction.Total RewardsAt Intersect, we care about your well-being, growth, and balance. Here's how we support you: Total Compensation: $118,750 - $137,500 (total compensation includes base salary + bonus in USD) Health & wellness: 100% premium coverage for you and your dependents on medical, dental, and vision Time to recharge: Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year) Family support: Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning support via Carrot Mental health: Free access to Ginger coaching and counseling, plus a Headspace account for mindfulness and meditation Retirement: 3% non-elective employer contribution to your 401k or RRSP, ensuring your financial future is on the right track Perks & extras: $150 monthly food stipend, pet insurance allowance, and full home office setup Ready to grow your project management career while helping deliver complex infrastructure? Apply now and build your future at Intersect.
    $118.8k-137.5k yearly Auto-Apply 10d ago
  • Product Security PenTester

    Accenture 4.7company rating

    Columbus, OH job

    Accenture is a global collective of innovators whose aim is to improve the way the world works and lives. Empowered with innovative tools, continuous learning and a global community of diverse talent, we drive success in new business architecture that disrupts conventional practices. Accenture Security helps organizations prepare, protect, detect, respond to, and recover, at all points of the security lifecycle. We hire the very best security talent and arm them with the coolest tools and latest tech so they can help our clients build resilience as we create integrated, customized turnkey solutions. We blend risk strategy, digital identity, cyber defense, application security and managed service solutions to rethink the entire security lifecycle. As a Security Associate Manager, you will evaluate customer applications and products security and advise them how to develop secure solutions. These could include operating systems, mobile frameworks, embedded devices, and cloud-based solutions. Successful Security Associate Manager can apply their security expertise to multiple domains, have experience leading teams, and possess an unending curiosity about technology. Our ideal candidate will be able to influence clients so they can achieve the right balance between their business needs and security requirements. The Work - Research and identify customer security vulnerabilities ensuring the highest service quality to the client - Create and elaborate on security analysis reports and other relevant customer-facing documentation - Engage in technical problem solving across multiple technologies, helping ensure customers develop secure applications and hardware. - Use your cybersecurity knowledge to identify vulnerabilities and potential exploits known from your professional experience, security best practices and industry standards. - Operate industry standard tooling (e.g. SAST) and conduct manual false-positive analysis - Collaborate with members of the Accenture team and with clients on understanding the business need of a product to provide actional feedback and recommendations. - Be curious and stay up to date with latest security threats impacting our world. Here's What you Need + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) + Minimum of 3 years of experience penetration testing with security design and implementation + Minimum of 3 years of experience developing embedded firmware in C or Assembly + Minimum of 3 years of experience /knowledge of the Linux command Line interface & development environment. + Minimum of 3 years of experience /d eep expertise in reverse engineering hardware, including skills such as firmware extraction, PCB analysis, and manual interfacing with SPI, UART, JTAG, I2C, etc... protocols. + Minimum of 3 years of experience/knowledge of side-channel and fault injection attacks, such as power analysis and glitching techniques. + Minimum of 3 years of experience/ability to communicate security risks and flaws across a wide range of technologies & audiences, both technical and non-technical + Minimum of 3 years of experience mentoring junior employees & help train new hires Bonus Points if you Have + Industry specialization + Professional consulting experience and background. + History of contributing to open-source projects or speaking at relevant professional conferences. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $68k-189.3k yearly 15d ago
  • Service CCaaS Technology Delivery Lead

    Accenture 4.7company rating

    Columbus, OH job

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): + Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $89k-144k yearly est. 60d+ ago
  • SAP Product Costing Consultant - Industrial

    Accenture 4.7company rating

    Columbus, OH job

    We Are: Accenture's SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we're curious and always learning. We're building the smartest team on the planet, and helping our people gain new skills, training, and experience. Additionally, the Industrial Equipment industry is going through remarkable levels of transformation as they are developing digital smart factories ,connecting machinery through IoT, and transforming internal operations for efficiencies. SAP technologies power these organizations with modern cloud-based and AI-enabled solutions, and Accenture is the undisputed market leader in this industry. We are continuously expanding our SAP team with advisory skills to continue to drive transformation at scale for our clients. You Are: You have a passion for storytelling and for originating, selling and delivering SAP-based Finance Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world Thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds. You are a confident Consultant who spots and stays ahead of the SAP platform, industry and Finance trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind The Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: + Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future) + Advise, design and deliver Finance solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation. + Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise + Be a thought leader, build assets and best practices and develop the next level of transformation experts Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements Here's what you need: + Minimum of 3 years of years of SAP functional/technical expertise with Product costing (additional experience with Cost Accounting processing including, but not limited to: Inventory Valuation, Margin Analysis, Overhead Accounting or Project Accounting preferred but not required) + Minimum 3 years of experience in SAP projects supporting Industrial clients/industry (SAP support / managed services experience will not be considered for this requirement) + Minimum 1 end-to-end SAP S/4 implementation, including project planning, estimation and solution architecture for Industrial clients + Prior experience in a Consulting/Advisory role + Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $68k-189.3k yearly 20d ago
  • Tax Senior - Sustainability - Renewable Energy

    Deloitte 4.7company rating

    Deloitte job in Columbus, OH

    Our Business Tax Services ("BTS") practice provides our clients a broad range of tax services across more than 150 countries and regions worldwide. Within the BTS practice we serve renewable energy clients that develop, build, own, and operate renewable energy projects, such as wind, solar, battery storage, geothermal, biomass, and fuel cell projects. If you have a passion for renewable energy and sustainability and have relevant experience, Deloitte Tax LLP ("Deloitte Tax") may be the place for you! Experience with partnership taxation in other industries and a willingness to learn and retool in the renewable energy industry is an option. A career at Deloitte Tax will provide you with the opportunity to provide high-value tax services to some of the world's largest companies in the renewable energy industry. Be on the cutting edge of a rapidly growing practice and work with a well-respected team of experience and knowledgeable industry professionals! Recruiting for this role ends on May 31st 2026. What you'll do As a Senior within the Sustainability: Renewable Energy practice, you will advise clients on tax issues related to renewable energy clients and projects. The ideal candidate is invested in the team's success and effectively facilitates workstreams while working with leadership to identify process improvements and opportunities for new services. The Senior Consultant will ensure accurate, timely completion of deliverables. The ideal candidate will monitor current and proposed tax legislation and regulations related to renewable energy and sustainability, as well as implement client outreach strategies. Responsibilities will include: + Support renewable energy client engagements and participate in the targeting of new clients + Deliver value to clients by identifying opportunities and advising clients on the potential benefits and eligibility requirements related to: + IRC section 48 Investment Tax Credit + IRC section 45 Production Tax Credit + IRC section 45Q Carbon Capture Tax Credit + IRC section 45V Clean Hydrogen Tax Credit + Preparation of tax returns and provide advisory services related to the modeling and structuring of renewable energy tax equity structures, such as: + Partnership flip + Sale-leaseback + Pass-through lease + Maintain and develop strong internal and client relationships + Demonstrate sound judgment and a quality-first mentality with respect to evaluating eligibility for various fact patterns + Develop process with our colleagues in other technical specialties and other materials to perform benefit calculations + Collaborate with member firms, including Advisory and Consulting, to execute work streams, such as valuation studies, tax equity modeling, and life cycle assessment ("LCA") studies + Identify potential issues and propose solutions to leadership, as well as implement process improvement strategies + Ensure accurate and timely delivery of engagement deliverables, which may include presentation decks, executive summaries, credit calculations, completed tax forms, supporting files, memoranda, and IRS audit responses + Monitor legislative and regulatory tax developments and work with the team to present potential opportunities to assist clients + Provide support with various internal initiatives and special tax related projects The Team We have dedicated tax professionals that are committed to executing on implementing our firm strategy with respect to supporting our clients with their Sustainability initiatives. The professionals that support this important Strategic Growth Offering are based in various service lines across tax. Business Tax Services ("BTS") is a national practice within Deloitte Tax. Deloitte delivers a holistic and coordinated approach to complex tax issues. BTS subject matter and industry specialists provide services relevant to the multiple jurisdictions and countries where our clients do business. We assist clients with their global tax challenges and help them to transform their tax department and to create greater impact for their organization. Our spectrum of business tax services is relevant for public and private companies, and range from tax planning to tax compliance, controversy, and risk management, including tax credits, government incentives, and tax management consulting. Qualifications Required + Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week + Bachelor's degree in accounting, finance, law, business administration, economics, or related field + Limited immigration sponsorship may be available + 3+ years' experience in related field + Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve + Demonstrated analytical and research skills, as well as effective verbal and written communication skills + Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities + Demonstrated ability to collaborate and proactively develop internal and external working relationships + Experience with Microsoft Office Suite, especially Excel + Excellent research and writing skills + Excellent presentation and communications skill + One of the following active accreditations obtained, in process, or willing and able to obtain: + Licensed CPA in state of practice/primary office if eligible to sit for the CPA + If not CPA eligible: + Licensed attorney + Enrolled Agent + Certifications: + Chartered Financial Advisor (CFA) + Certified Financial Planner (CFP) Preferred + Advanced degree such as Masters of Tax, JD, and/or LLM + Strong organizational and time management skills with a demonstrated ability to work independently and manage multiple, competing priorities + Experience working in a virtual and/or global environment + Passion for leveraging technology and exploring new technology solutions + Previous Big 4 or large CPA or law firm experience The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $66,570 to $151,580. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ #scefy24 #DSFY26 btstax All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $66.6k-151.6k yearly 60d+ ago
  • SAP Quality Management/Manufacturing Manager - Chemicals Industry

    Accenture 4.7company rating

    Cincinnati, OH job

    We Are: Are you ready to step into the heart of digital transformation in one of the world's most critical - and most dynamic - industries? The Chemicals Industry is evolving at lightspeed: demand for sustainability-driven products is on the rise. At the same time, digital platforms, real-time analytics, AI, and SAP-enabled processes are no longer "nice to have" - they are foundational. As part of Accenture's SAP Chemical's Practice, you'll be delivering major SAP engagements (for example, Business Transformation Strategy & Roadmaps, migrations to SAP S/4HANA, process standardization, cloud-enablement) that help clients win in this new environment and guide major Chemical clients through the journey of business-model reinvention, process excellence and enterprise technology enablement You Are: Do you have a passion for storytelling and for originating, selling and delivering SAP-based Supply Chain Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Supply Chain solutions and technologies on some of the most innovative projects in the world You will thrive in our highly collaborative, digitally-driven and innovation-led environment while nurturing your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds. Ultimately, you are a confident manager who spots and stays ahead of the SAP platform, industry and Supply Chain trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them. The Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: + Engage with client executives on the business challenges/trends and the potential value of SAP solutions (current & future) + Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations + Architect E2E solutions that leverage SAP technologies, custom apps, & add on partner solutions + Advise, design and deliver solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation. + Lead small teams - helping them achieve transformational roadmaps - onsite with clients or within Accenture + Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise + Be a thought leader, build assets and best practices and develop the next level of transformation experts Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements Here's what you need: + Minimum of 5 years of SAP functional and technical experience/expertise in Quality Management and/or Manufacturing. + Minimum 3 years of experience in SAP projects supporting Chemicals clients. (SAP support / managed services experience will not be considered for this requirement) + Minimum 2 end-to-end SAP S/4 implementations, including project planning, estimation and solution architecture for Chemicals clients + Experience managing SAP delivery teams, in a Global Delivery Model, including but not limited to the following responsibilities: driving complex workshops and leading design decisions, as well as leading the design and execution of system build, configuration, testing, cutover, and go-live in the SAP Transportation Management or Quality Management area + Prior experience in a Consulting and/or Advisory role + Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-270.3k yearly 35d ago
  • Air Force Munitions SME - Dayton, OH

    Deloitte 4.7company rating

    Deloitte job in Dayton, OH

    Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Work You'll Do As a Project Delivery Specialist on the project, you will: * Assist the Combat Arms Program Manager in munitions management, Combat Arms operations, and small arms/light weapons (SA/LW) oversight at HQ Air Force. * Support the Munitions User Functional Manager (MUFM) for the Security Forces community, helping refine munitions management business practices and drive operational improvements. * Utilize current AF policy and guidance to accurately derive munitions requirements for all relevant functional areas. * Analyze and validate munitions data forecasts, allocations, and inventory accuracy, recommending adjustments to meet operational needs. * Serve as the SME and main point of contact on ground munitions, SA/LW, and non-lethal munitions management and policy across HQ AF functions. * Advise and guide unit-level Combat Arms sections on instructing, qualifying, and operationalizing SA/LW marksmanship fundamentals for AF personnel. * Aid in authoring SA/LW qualification training programs, procedures, and guidance documents, ensuring compliance with Air Force standards and operational needs. * Draft electronic staff summary sheets (e-SSS) and prepare emails (EMRS) in accordance with AFSFC templates, facilitating clear and consistent staff communication. The Team Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Supply Chain & Network Operations offering advises, implements, and operates transformational solutions that bring world class supply network capabilities. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals. Qualifications Required: * Bachelor's Degree * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Must be able to obtain and maintain a Secret Security clearance * Must be willing to work on site in Dayton, OH 100% of the time * Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve * 1+ years' experience in Air Force munitions, Combat Arms, or weapons management * 1+ years' experience interpreting military policy documents and managing munitions requirements and allocations * 1+ years of experience in supply chain management, logistics, or related functions Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 318434 Job ID 318434
    $108k-145k yearly est. 21d ago
  • Healthcare Clinical Documentation Specialist

    Deloitte 4.7company rating

    Deloitte job in Cincinnati, OH

    Healthcare Clinical Documentation Specialist - Senior Consultant Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organization. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation. Recruiting for this role ends on Feb 28, 2026 Work you'll do As a Senior Consultant in our Regulatory, Risk, & Forensic Healthcare Practice, you will have the opportunity to work on multiple projects leveraging your education and prior work experience to help our clients more confidently make decisions to drive performance. You will help our clients embrace change, grow their business, accelerate performance, and navigate periods of crisis or controversy and emerge resilient. Projects may be aligned to the following areas and include: + Operational Improvement: For business process that include significant clinical documentation and regulatory requirements, you will improve efficiency and business outcomes by leverage process improvement, technology innovation and operating model evolution. + Clinical Payments Optimization: Assisting clients by validating that payments for clinical healthcare services comply with regulatory, clinical based evidence and contractual requirements while also determining that payments are appropriate for the type and level of care provided. + Strategic Risk: Helping clients to embrace their most significant regulatory, clinical documentation, and operational risks, by enabling senior health care executives to plan for, spot, assess, manage, and respond to those risks to either avoid harm or to embrace risks as opportunity. + Regulatory Response: Supporting clients with their most pressing regulatory and operational challenges. Helping them to identify, remediate, monitor, and manage enterprise risks and create value through implementing a compliant, resilient enterprise. Includes helping clients manage and respond to internal and external investigations, regulatory concerns, financial concerns and other business controversy. A Clinical Documentation Specialist (CDS) works to ensure accuracy and completeness of clinical documentation. A CDS also identifies opportunities for accurate documentation in order to appropriately identify the severity and acuity of the patient. A CDS: + Is knowledgeable regarding clinical documentation standards and clinical indicators which drive reimbursement, MS-DRG, APR-DRG, PSIs, HACs, POA, Vizient, Elixhauser, public profiling, and risk adjustment + Has strong interpersonal skills to collaborate with clinicians, physicians, NP/PAs, ancillary departments, Quality, Case Management, Finance, Revenue Cycle, and Coders + Other skills include the ability to analyze, act and design action plans upon monthly and quarterly reports related to individual providers, facilities, MS-DRGs, APR, PSIs, severity of illness and risk of mortality, capture rates, quality metrics and can effectively prioritize their work activities + Completes and coordinates the preparation of reports and analyses, identifies adverse trends, makes appropriate recommendations for improvement, and tracks progress. Job Duties and Responsibilities: + Analyze medical records for inpatient and outpatient service areas for accuracy of coding and documentation to ensure regulatory compliance + Apply knowledge of medical terminology, disease conditions and procedures to evaluate clinical documents + Monitor diagnoses, treatments, and follow-up entries in medical records to lead to coding accuracy + Identify gaps in clinical documentation and request missing information from the appropriate providers + Develop and implement plans for both formal and informal education of physicians, CDI team, health information management and other clinical staff + Develop in-service education tools as necessary for physicians, CDI team and ancillary staff and assist physician champion to conduct education as needed + Train CDI team, physicians and other medical staff on suitable documentation processes to ensure consistency and accuracy of clinical documentation + Interpret and prepare clinical reports for healthcare professionals, executives and other stakeholders to discuss documentation trends, outcomes and go forward plans + Meet with healthcare stakeholders to explain findings and facilitate actions based on recommendations + Participate in and facilitate executive meetings to explain CDI benchmarks, KPIs and demonstrate overall program accomplishments and challenges through analytics and dashboards + Conducts and monitors the provider education to ensure appropriate and timely usage of face-to-face meetings, conference calls, Web Conferencing and group facility meetings + Create and deliver presentations at local and national conferences and/or client meetings + Keep up to date with advancements changes in regulations pertaining to coding, clinical documentation and health information technology The Team: Our Enterprise Operations & Risk offering enables clients to achieve profitable growth and competitive advantage by optimizing "heart of the business" operations. We leverage deep domain expertise to extend enterprise resilience, agility and remediation. Our professionals address client needs which span the organization and impact strategy, operations, performance and reputation. Required Qualifications: + Bachelor's degree in nursing, medical degree, or physician assistant required + Current Registered Nurse (RN) license required + Certified Clinical Documentation Specialist - CCDS (inpatient) certification required. + A minimum of 3 years of experience in acute inpatient settings + Extensive experience in collecting, interpreting and communicating medical information to select appropriate clients with recommendations and plan of action + Knowledge of care delivery documentation systems and related medical record documents + Knowledge of age-specific needs and the elements of disease processes and related procedures + Strong broad-based clinical knowledge and understanding of pathology/physiology of disease processes + Strong analytical skills + Ability to keep up to date with advancements and regulations in medical coding and clinical documentation + Proficient in MS Word, Excel and PowerPoint preferred + Proficient in Electronic Medical Record (EMR) software, such as Epic, Cerner, Allscripts, etc. required + Excellent verbal and written communication skills with small and large group presentation skills + Ability to work independently and with multiple teams in a time-sensitive environment + Ability to travel 50-70%, on average, based on the work you do and the clients and industries/sectors you serve. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. Preferred Qualifications + Master's degree in Clinical Informatics, Business Administration, Nursing and related health fields preferred + Case Management or Medical coding certification a plus (CRC, CCA, CCS-P, CCS, CPC, CDIP, CCM) + Experience as clinical registered nurse, physician, physician assistant, case manager, clinical documentation specialist, utilization review, informatics RN, Quality, DRG Validation and health IT preferred + Knowledge of Medicare reimbursement system and coding structures preferred + In-depth knowledge and experience in medical terminology, medical coding, and ICD-10-CM/PCS, IPPS payment system is a plus' + Experience in quality measurement, quality improvement, and value-based payment models + Proven applicable CPT and ICD-10 coding experience; APR-DRG, MS-DRG and HCC assignment + Other revenue cycle experience including conducting charge capture and coding reviews for compliance with billing and coding regulatory requirements + Experience in program and/or project management for technology implementations using third party software + Knowledge of process excellence (Six Sigma, LEAN, Design Excellence), certifications preferred + Experience training, educating and coaching Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $88600 to $163100 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $88.6k-163.1k yearly 52d ago
  • Bulk Logistics - Specialist Leader

    Deloitte 4.7company rating

    Deloitte job in Cincinnati, OH

    Specialist Leader - Bulk Logistics (Maritime and/or Rail) We are a team of strategic advisors, architects, and implementers who drive business transformations. Our diverse talent energizes clients' business functions and technology to maximize value in Supply Chain enhancing their ability to fulfill their growth and efficiency ambitions. Imagine working with world-class supply network capabilities like Smart Factory, Strategy & Innovation, Supply Chain Responsiveness, Sourcing & Procurement, or Product Development & Operations! Are you ready to take your career to new heights? Join our US Supply Chain & Network Operations Offering, where you'll deliver transformational solutions using operational expertise, digital technologies, advanced analytics, and industry-specific hybrid solutions. Don't miss the chance to be part of a team that provides exceptional client value while advancing your professional journey. Apply now and become a vital part of our innovative and dynamic workforce! Recruiting for this role ends on 1/31/26 The team Our team helps clients transform their value chains into competitive advantages. We drive efficiency, improve flexibility, and increase responsiveness through proactive insights and decision-making. We advise, implement, and operate transformational solutions that bring world-class supply network and operational capabilities to our clients. We provide operational know-how, digital technologies, advanced analytics, and industry-specific hybrid solutions to deliver unprecedented client value. Additionally, we improve operations, product, and material flow across the breadth of the value chain and create greater supply network synergy and value. Roles and Responsibilities This role will drive and scale the bulk logistics consulting business, focusing on advising clients in maritime and/or rail transportation. This role combines deep industry expertise with strong consulting and sales skills, supporting business development initiatives as well as hands-on client engagements. The position requires working at the intersection of transportation and key sectors such as oil, gas, chemicals, and agriculture, leveraging experience in digital transformation, SaaS solution implementation, and emerging AI technologies. Success in this role depends on leveraging a robust professional network and a passion for delivering innovative, high-impact solutions in the rapidly evolving bulk logistics landscape. + Proactively identify new client opportunities in maritime and/or rail, serving transportation providers and shippers. + Partner with account teams to shape proposals and solution offerings, integrating both traditional logistics expertise and digital capabilities (SaaS, AI, automation) to address complex supply chain challenges. + Support business growth through market insights, stakeholder engagement, and alignment of logistics and digital capabilities to client needs. + Lead the delivery of multifaceted logistics advisory and digital transformation projects, including packaged solution implementation and AI-driven logistics optimization. + Ensure project goals, timelines, and quality standards are met with a balance of operational rigor and innovative approaches. + Provide strategic and operational guidance to project teams, collaborating closely with clients and technology partners to maximize impact. + Serve as the senior point of contact for project delivery, troubleshooting issues and steering projects-both technical and operational-to successful outcomes + Bring deep subject matter expertise in maritime and rail logistics, as well as the digital technologies shaping the industry. + Advise clients on trends such as automation, AI adoption, technology solutions, and supply chain resiliency in the context of logistics for oil, gas, chemicals, and agriculture clients. + Develop and present thought leadership materials including whitepapers, webinars, and strategic roadmaps-highlighting the role of Mentor and develop team members, fostering cross-disciplinary skills in logistics, digital transformation, SaaS, and AI. + Contribute to the expansion and innovation of service offerings, helping the practice anticipate and adapt to industry and technology shifts. technology in accelerating logistics transformation Required Qualifications + Bachelor's degree + 10+ years of relevant experience in bulk logistics, maritime, rail, or related industry sectors + Consulting experience with exposure to both logistics project delivery and digital solution implementation (including SaaS and AI) + Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred Qualifications + Master's degree or MBA + Full lifecycle of project development-from opportunity identification through delivery and relationship management + Industry network and hands-on involvement with supply chain challenges in oil, gas, chemicals, and/or agriculture + Familiarity with digital, automation, or analytics initiatives in logistics Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300 - $322,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. SCNOFY26 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $45k-58k yearly est. 60d+ ago
  • Workday Certified Financials Accounting Center/Prism Consultant

    Accenture 4.7company rating

    Cincinnati, OH job

    We are... We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what's possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40+ industries across 120+ countries and impacts millions of lives every day. We turn ideas into reality. You are… As a member of one of the world's largest Workday-certified teams, you'll be part of a team of advisory professionals who deliver more than just technology. From rapid deployments to entire transformations, you'll deliver integrated, payroll, cloud-based HR and financial management solutions that put organizations on the fast track to a better way to work. As a Workday Financials Accounting Center/Prism Consultant your primary responsibilities may include: * Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures * Formulate overall project planning, budgeting, forecasting and reporting strategies. * Develop statements of work and/or client proposals * Develop and manage vendor relationships * Lead workshops for client education * Manage resources and budget on client projects * Serve as the escalation point for critical functional issue resolution * Provide subject matter expertise to aid in decision-making related to the functional solution * Lead, mentor, counsel and manage performance metrics of project staff * Conduct working sessions with clients to gather, understand, and analyze business requirements. * Architect Workday Financials Accounting Center/Prism solutions to ensure that all work streams are cohesive and cross-functional impacts are considered and mitigated * Advise clients on industry standards and leading practices. * Demonstrate design options through the use of prototyping. * Understand and apply Workday and Accenture methodologies. * Provide the Project Manager with status updates and keep them apprised of overall project status. * Demonstrate strong client and stakeholder management to achieve project objectives * Ensure the client takes advantage of Workday best practices. * Support innovation through the creation of new industry-leading methods and assets Why should I join the Accenture Workday team? It's not just what you know or where you've been that propels success at Accenture: It's who you are, fundamentally, as a person. We prize diversity in backgrounds and perspectives. Whatever your unique qualities, a few key traits should apply: You're passionate about technology and motivated to apply the latest technology trends. You're proactive and collaborative; a leader with effective communication skills. You're driven by new challenges and are motivated to improve. You're a creative problem solver with the flexibility to navigate uncertainty. You're focused on the future with a desire to develop inclusive, responsible and sustainable solutions to complex challenges. * Innovate every day. Be at the forefront of designing and delivering Workday solutions that push boundaries and create new opportunities for our clients. * Lead with the industry's best. Join an industry-recognized global cloud leader with more than 2000 Workday-certified professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 600 clients to deliver Workday deployments to unlock the potential of their organizations. * Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your Workday, consultative and delivery skills. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, you'll expand your thinking beyond the core Workday implementation. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirement Qualification Here's what you need: * Workday Financials Partner Certification * Minimum of 2 years of consulting experience, most recently in a Lead or similar level role * Minimum of 2 years of hands on Workday Financials experience * Minimum of 2 years of US and/or Global Financials Operations experience * Minimum of 1 year of hands on Prism and/or Accounting Center experience * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years of work experience) Bonus points if: * You have proficiency in multiple business processes: (PTP, OTC, GL, FA, Budgeting, Cash Management, etc…) * You have experience leading global and/or LE Workday engagements. * You have other leading Cloud based SaaS financial application implementation experience: (Oracle E-Business Suite, NetSuite, Infor, Unit 4, PeopleSoft, Oracle Cloud ERP, SAP, Lawson, etc...) * You have an advanced degree in the area of specialization Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Locations
    $68k-180.3k yearly 2d ago
  • Infrastructure & Capital Projects - Data Center Risk Manager, ANS

    Accenture Infrastructure & Capital Projects 4.7company rating

    Remote job

    As Accenture continues to grow, we have an increasing number of career opportunities available to you. Depending on the job and location, you may be directed to apply with Accenture Infrastructure & Capital Projects LLP or one of the following Legal entities: * Accenture Infrastructure and Capital Projects, LLC * Accenture Infrastructure and Capital Projects Inc. Please note that benefits can vary by country and role. Please check with your recruiter for more information. You've Never Been Satisfied with “Good Enough.”You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, you'll do exactly that. You'll help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving - and do it smarter, safer, and more sustainably than ever before. You'll work alongside people who think big and act bold - project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI. Together, we're transforming how capital projects are planned, managed, and executed, creating a better way to build for the future. Because “good enough” builds the past. You're here to build what's next, on a team that outperforms every norm. Visit us here to learn more about Accenture Infrastructure & Capital Projects THE WORK: Identifying, capturing, and maintaining project risks, issues, and opportunities in the risk register. Facilitating risk workshops with project teams, contractors, and SMEs to gather inputs and validate assumptions. Performing qualitative assessments and contributing data for quantitative cost/schedule risk analysis. Tracking mitigation actions, owners, and due dates to ensure accountability and closure. Preparing risk reports, dashboards, and executive summaries to inform project controls and leadership reviews. Monitoring emerging risks, early warning indicators, and changes in project scope or conditions. Supporting schedule risk reviews. Coordinating with planning, cost, estimating, engineering, and construction delivery teams to embed risk into decision-making. Escalating high-impact risks and recommending mitigation options for leadership approval. Ensuring adherence to the enterprise risk framework, tools, and governance standards. HERE'S WHAT YOU'LL NEED: Owner Furnished Equipment (OFE) Supply Chain Risk Program Establishment Based on feedback collected from stakeholders, refine the existing OFE risk taxonomy and risk framework to categorize risks. Conduct risk identification workshops and calibrate risks to finalize potential risks associated with OFE and document the identified cost and schedules risks into an OFE risk register in e-Builder. Design / recommend specific controls to prevent or reduce the impact of identified OFE risks. Outline a schedule for periodically reviewing the OFE risk register and make adjustments as required. Track the progress of outstanding mitigation actions and provide updates to leadership. General Contractor (GC) Risk Program Establishment Identify and compile a comprehensive inventory of all GCs utilized in data center construction projects by conducting a thorough review of contracts, bid documents, project plans and interviews with project stakeholders, assess their criticality based on their impact on the overall functionality and performance of the data center. Based on feedback collected from stakeholders, refine the existing GC risk taxonomy to categorize risks. Conduct risk identification workshops and calibrate risks to finalize top GC risks for O&M and Construction projects into a GC risk register in e-Builder. Design / recommend specific controls to prevent or reduce the impact of identified GC risks. Outline a schedule for periodically reviewing the GC risk register and make adjustments as required. Track the progress of outstanding mitigation actions and provide updates to leadership. Equipment Capacity Schedule Risk Support Provide support to any risk mitigation strategies for Machine Learning (ML) ramp. This includes coordinating operational tasks and execution of risk-related activities associated with ML builds. BONUS POINTS: Membership with a relevant risk domain area association including: Project Management Institute (PMP, RMP); American Association Cost Engineers (PRMP, DRMP), RICS full membership (MRICS or FRICS) or equivalent Safran, @risk, PRA, Deltek, Omega application knowledge We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy StatementAccenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women.
    $128k-178k yearly est. Auto-Apply 60d+ ago
  • Cyber Palo Alto Networks Security Operations Senior Consultant

    Deloitte 4.7company rating

    Deloitte job in Cleveland, OH

    Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. Recruiting for this role ends on 12/31/25 The team Our Cyber Defense & Resilience offering assists clients in defending against advanced threats by transforming security operations, monitoring technology, data analytics, and threat intelligence. Helps manage and protect dynamic attack surfaces and provides rapid crisis and cyber incident response, ensuring clients can be ready for, respond to, and recover from business disruptions. Work You'll Do + Lead the design and deployment of Next-Generation SOC platforms, like Cortex XSIAM, including advanced detection rules and SOAR playbooks, and SIEM ingestion. + Integrate diverse log and telemetry sources, ensuring data quality and normalization. + Develop and optimize automated response workflows for incident containment and remediation. + Advise clients on advanced use cases, threat detection, and automation strategies. + Collaborate with cross-functional teams for solution enhancements and threat intelligence integration. + Present technical findings and recommendations to stakeholders. Required Qualifications + BA/BS degree in a technical field (e.g., Computer Science, Cyber Security) + 4-6 years of progressively responsible experience in cloud, network, or identity security domains, demonstrating increasing levels of responsibility, technical depth, and leadership over time + 3-4 years of experience with Security Operations tools and platforms including Cortex XSIAM, Cortex XDR, Splunk, or similar SIEM technologies + 3-4 years of Security Operations Center experience demonstrating expertise in detection engineering, automation and playbook development, or SOC maturity methodologies + 3-4 years of experience with one or more cloud service providers (AWS, GCP, Azure) and native security tools + 3-4 years of experience with management of log sources, data normalization, ingestion and manipulation of data + 3-4 years of experience working with detection and response platforms (EDR) like Microsoft Defender, Cortex XDR, CrowdStrike + 3-4 years of experience with governance, risk, or compliance initiatives involving common frameworks + Certifications including Palo Alto Networks' PCNSE or Certified Cybersecurity Associate or equivalent and/or similar cybersecurity certifications + Ability to travel up to 50%, on average, based on the work you perform and the clients and industries/sectors you serve. + Limited immigration sponsorship may be available Preferred Qualifications + Experience with Palo Alto Networks' platform of solutions including, but not limited to, next-generation firewalls, Cortex & Prisma Cloud, and Prisma Access, XDR, etc. + Strong understanding of vendor competitive analysis within Security Operations (e.g., competitive differences between competing SIEM solutions) + Proficiency with advanced scripting, playbook development within a SIEM, SOAR or Security platform + Basic proficiency with network routing protocols (e.g., BGP, ECMP) and network architecture concepts (e.g., network segmentation), in support of on-premise and secure cloud infrastructure use cases + Ability to communicate and advise on solution design based on client use-cases, requirements, or other success criteria + Previous consulting or "Big 4" experience + Relevant advanced cybersecurity or related network engineering certifications (e.g., CISSP, CEH, CCSP) Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,500 - $188,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $102.5k-188.9k yearly 60d+ ago
  • SAP Treasury Manager

    Deloitte 4.7company rating

    Deloitte job in Cincinnati, OH

    Step into a role where you'll help shape the future of finance. As part of our Finance Transformation team, you'll collaborate with CFOs, finance leaders, and executive clients to solve their most complex challenges. Leveraging Deloitte's unmatched resources and deep industry insights, you'll deliver innovative, market-driven solutions that modernize finance functions, elevate performance, and drive meaningful organizational change. Join us to empower clients to become strategic business partners, manage risk, and unlock new levels of financial and operational excellence. Recruiting for this role ends on 12/31/25 Work you'll do: As an SAP Treasury Manager, you'll take a leadership role in guiding clients through treasury transformation initiatives, driving business value, and expanding Deloitte's market presence. In this role, you will: + Lead the end-to-end design, strategy, and implementation of SAP Treasury solutions, including Cash Management, Transaction Management, Hedge Management and Accounting, Liquidity Planning, Risk Analyzers, In-House Cash, SWIFT Integration, and Bank Communication Management (BCM). + Oversee and mentor teams delivering treasury technology transformation services, ensuring high-quality execution from strategy through implementation. + Serve as a trusted advisor to clients, providing SAP treasury, risk management, and technology advisory services to enhance operational efficiency, manage risk, and support business growth. + Manage client relationships, drive stakeholder engagement, and ensure client satisfaction through effective communication and project delivery. + Take ownership of project management activities, including scope, timelines, deliverables, and resource allocation for complex SAP Treasury and TMS implementations. + Contribute to the growth of our practice by developing innovative tools, methodologies, and service offerings, and by supporting business development activities such as sales pursuits and proposal development. + Foster a culture of excellence by mentoring and developing junior professionals, sharing expertise, and promoting knowledge transfer. + Ensure deliverables meet or exceed contract and work plan specifications, setting a benchmark for quality and innovation in the industry. The Team: Our Controllership and Treasury Transformation offering modernizes the finance function to align with the evolving business objectives of organizations. We collaborate with CFOs, CAOs, controllers, and treasurers to develop an efficient, high-quality, data-driven, and tech-enabled controllership and treasury function. This empowers our clients to deliver greater value to their business partners and investors. Required Qualifications: + Bachelor's degree from an accredited university with a strong academic record. + Minimum 5 years of experience in consulting, corporate treasury, or bank treasury, with a strong focus on technology and treasury management systems, specifically SAP Treasury. + At least 4 years of SAP Treasury consulting experience, including multiple full lifecycle implementations across all phases of the software development life cycle. + Demonstrated hands-on expertise in SAP Treasury core components (e.g., Cash Management, Transaction Manager, In-House Cash, Risk Analyzers, Liquidity Planner, Hedge Management and Accounting, SWIFT Integration, BCM, and integration with financial accounting and other applications). + Proven experience in leading teams, managing deliverables, and mentoring junior professionals in dynamic consulting or corporate settings. + Strong project management skills, including experience with technology implementation, vendor selection, and treasury transformation initiatives. + Ability to develop system requirements, design and prototype solutions, conduct testing and training, define support procedures, and implement business solutions within complex project timelines. + Ability to travel 40% on average, based on the work you do and the clients and industries/sectors you serve. + Limited visa sponsorship may be available. Preferred Qualifications: + Advanced degree or professional certification (MBA, CPA, CTP, or CFA) preferred. + Existing relationships within the SAP user community are a noteworthy advantage. + Experience with SAP integration to trading platforms (e.g., FXall, 360T) and market data feeds (e.g., Bloomberg, Reuters). + Deep understanding of cash management, FX, debt capital markets, and interest rate risk management. + Demonstrated ability to take ownership of deliverables and drive business expansion. + Resourcefulness, flexibility, creativity, high energy, and versatility. + Strong executive presence with excellent presentation, client engagement, and communication skills. + Strong personal network of industry contacts in major target corporations and financial institutions. + Demonstrated analytical and problem-solving skills, positioning you as an industry thought leader. + Proficient in Microsoft Office (Word, Excel, PowerPoint, Access) and experienced in planning marketing programs, proposals, and presentations. Information for applicants with a need for accommodation: ************************************************************************************************************ The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800-$241,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $130.8k-241k yearly 60d+ ago
  • UKG Pro WFM Advanced Scheduling Manager

    Deloitte 4.7company rating

    Deloitte job in Dayton, OH

    Are you passionate about delivering goals to your client that go above and beyond their expectations? The Deloitte HR Transformation practice is a $650M+ offering, with over 2,000 consulting practitioners, and is part of a $2B+ Human Capital practice. Our practice encompasses several offerings, including UKG, which is one of the fastest growing in our portfolio. Working with our Global Payroll and Workforce Management Team means you will be working with UKG's #1 Global System Integrator who had growth of over 35% in 2024. Our commitment to UKG's platforms is demonstrated in over 150 successful implementations, including some of the largest UKG implementations to date. Human Capital Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey. The Team Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. IN a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce. Recruiting for this role ends on 12/31/2025. Work you'll do As a UKG Pro WFM Advanced Scheduling Implementation Manager, you should expect to be involved in the following: Responsibilities will include: + Implement UKG Pro WFM Advanced Scheduling modules including Advanced Scheduler, Time & Attendance, Accruals, Attestation, and familiarity with the Boomi integration layer. + Work with top brands for healthcare, consumer and manufacturing industries. + Working in the full lifecycle of a UKG Pro WFM project or workstream including, Business Analysis, Functional Specification, System Configuration, Design, Testing, Cutover and Hypercare + Be able to carry a mature dialogue with key client leaders to explain the complexities of the UKG solution and how the solution can be configured to meet the organization's scheduling needs. + Working with the team in requirements gathering, workshops or facilitating client meetings + Take responsibility for delivering work and designing the work effort + Proactively identify project issues and recommend viable solutions Required Qualifications: + Bachelor's Degree or equivalent experience + 6+ years of actively working with HR and WFM functions and processes, demonstrating strong problem solving and troubleshooting skills + 6+ years of experience with UKG Advanced Scheduler/Forecasting, Time & Attendance, Accruals, Attestation, and familiarity with the boomi integration layer. + 6+ years of experience working in the full lifecycle of a WFM project or workstream including Business Analysis, Functional Specification, System Configuration, Design, Testing + 6+ years of experience in requirements gathering workshops or facilitating meetings + Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve. + Limited immigration sponsorship may be available Preferred: + 6+ years of external Consulting Experience + Proficient in Microsoft Excel, Visio and PowerPoint, with at least 2 years' experience creating advanced Excel models (e.g., pivot tables, VLOOKUP, data analysis) and developing client-ready PowerPoint presentations for executive-level audiences. + 6+ years of experience in other HRIS Implementations + 6+ years of industry experience as a WFM professional The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Hartford, Hermitage, Houston, Huntsville, Indianapolis, Jacksonville, Jericho, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tallahassee, Tampa, Tempe, Tulsa, Washington DC Information for applicants with a need for accommodation: ************************************************************************************************************ For more information about Human Capital, visit our landing page at: ******************************************************************************************************* #HCFY26 #HRSTFY26 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $61k-79k yearly est. 60d+ ago
  • Health Engagement and Experience - Revenue Cycle Manager

    Accenture 4.7company rating

    Cleveland, OH job

    Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at accenture.com. Consulting professionals at Accenture belong to one of three workgroups: Management Consulting, Systems Integration Consulting or Technology Consulting. These workgroups enable us to deliver the increasingly specialized skills that clients demand while providing our people with varied career opportunities. Our management consultants have the opportunity to work and collaborate with colleagues from across the full spectrum of consulting activity: identifying and creatively solving complex problems, designing and re-engineering critical processes, and fundamentally transforming the way a company operates. Our management consultants are more than just theorists - they turn theory into action. Acting as trusted advisors to our clients, they work directly with FORTUNE© Global 500 companies across many different industry sectors. They concentrate on getting a holistic view of a client's business and industry environment and use their expertise and critical thinking skills to design and deliver realistic, achievable business strategies and solutions that address key client priorities. Much of the work we do is at the cutting edge of innovation and thinking. We involve our consultants in publishing and sharing this knowledge as thought leadership to benefit clients, industry and fellow colleagues. You are: As a Health Provider Revenue Cycle Manager, you lead and/or support enterprise-scale revenue cycle transformations for complex organizations (AMC's, IDN's, large medical groups). You will be at the core of delivering business transformation projects to respond to our clients' business challenges, from assessment to implementation, across patient access, mid-cycle/revenue integrity and back-end operations. You are likely to lead a range of activities from identifying client value creation opportunities to comfortable coaching analysts and consultants to project managing the business solution implementation. The work: Shape and Deliver Business Transformation Projects + Lead Revenue Cycle solutions across complex, large-scale health care providers; this includes understanding of the Revenue Cycle process across Patient Access, Midcycle/Revenue Integrity (CDM/Charge Capture, CDI) and Back-end (billing, collections, denials) to improve net revenue and accelerate cash. + Identify and prioritize client value creation opportunities based on research and analysis activities and an understanding of client visions, performance gaps, and needs. + Lead process and operational improvement transformation including workflows, policies and procedures, and key performance metrics. + Lead and/or support the business solution implementation: define and supervise business architecture, process design, and development activities, developing capabilities and performance measurements/KPIs. + Develop implementation plans and leading teams to execute project deliverables to schedule, budget and performance goals. Assess and manage risk throughout the project lifecycle and make adjustments as needed. Ensure planned business outcomes are achieved. + Embed automation and advanced analytics such as intelligent work queues, denials prediction, coding assistance, and have understanding of Tableau/PowerBI/Python, in order to deliver measurable, sustainable improvement. + Help clients start the process of modernizing their revenue cycle and finance functions + Stand up or transition to managed services/EBOS (SLA/OLA design, playbooks, staffing and performance governance) when aligned with client strategy. + Direct business pilots and client deployment activities. + Support technology enablement with provider IT and vendors, such as Epic, Cerner and clearinghouses. + Design the project's overall communication strategy and approach to the desired change journey. + Manage engagement risk, project economics, deliverable content, and ensure client buy-in Client Relationship Development and Management + Manage key client stakeholder relationships and communications at all stages of the project. Facilitate complex meetings, presentations and workshops to build client commitment for the change. + Cultivate follow-on opportunities at clients and developing compelling business case/proposals to new business opportunities. + Be a trusted advisor to senior leadership Practice Building + Participate in practice-building activities (e.g., conference participation, thought leadership development, market offering development, recruiting). + Share your experience in specific practice specialty areas to drive firm-recognized expertise development. + Provide coaching and mentoring to consultants and analyst team and practice members. + Encourage innovation from team members; support their ideas and career goals; provide coaching and mentoring to practitioners + Stay on top of current regulations, trends, and technologies influencing revenue cycle across broad client types (e.g., hospitals, health systems, medical groups, pharmacies, durable medical equipment suppliers) + Travel as needed, up to 80% Qualifications Here's what you need: + Minimum of 5 years of finance and management consulting experience + Minimum of 5 years of healthcare provider Revenue Cycle environment experience + Minimum of 2 years of experience transforming revenue cycle processes to maximize realizable revenue, minimize denials and accelerate cash flow + Bachelor's Degree Bonus points if: + You're a pro when it comes to engagement - plus business, practice, and people development + Strong financial acumen, ability to develop budgets, forecast revenue, develop early warning signs and adapt the organization to achieve financial targets + Prior experience working in consultancy or consulting capacity is preferred + Experience with AI, Robotics Process Automation, Data Visualization and Analytics in Revenue Cycle + Exposure to managed services/EBOS governance and vendor performance management. + Solid financial analysis and diagnosis skills + Very strong analytical and problem-solving skills + Adept at using experience and knowledge of industry, geographic and technology trends to assess and shape business solutions + Effective leadership and management skills with a proven ability to mobilize and energize project teams to deliver results. + Strong executive level relationship building skills. + Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions. + MBA/MHA or similar advanced degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $75k-104k yearly est. 19d ago
  • Product Security PenTester

    Accenture 4.7company rating

    Cleveland, OH job

    Accenture is a global collective of innovators whose aim is to improve the way the world works and lives. Empowered with innovative tools, continuous learning and a global community of diverse talent, we drive success in new business architecture that disrupts conventional practices. Accenture Security helps organizations prepare, protect, detect, respond to, and recover, at all points of the security lifecycle. We hire the very best security talent and arm them with the coolest tools and latest tech so they can help our clients build resilience as we create integrated, customized turnkey solutions. We blend risk strategy, digital identity, cyber defense, application security and managed service solutions to rethink the entire security lifecycle. As a Security Associate Manager, you will evaluate customer applications and products security and advise them how to develop secure solutions. These could include operating systems, mobile frameworks, embedded devices, and cloud-based solutions. Successful Security Associate Manager can apply their security expertise to multiple domains, have experience leading teams, and possess an unending curiosity about technology. Our ideal candidate will be able to influence clients so they can achieve the right balance between their business needs and security requirements. The Work * Research and identify customer security vulnerabilities ensuring the highest service quality to the client * Create and elaborate on security analysis reports and other relevant customer-facing documentation * Engage in technical problem solving across multiple technologies, helping ensure customers develop secure applications and hardware. * Use your cybersecurity knowledge to identify vulnerabilities and potential exploits known from your professional experience, security best practices and industry standards. * Operate industry standard tooling (e.g. SAST) and conduct manual false-positive analysis * Collaborate with members of the Accenture team and with clients on understanding the business need of a product to provide actional feedback and recommendations. * Be curious and stay up to date with latest security threats impacting our world. Qualification Here's What you Need * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) * Minimum of 3 years of experience penetration testing with security design and implementation * Minimum of 3 years of experience developing embedded firmware in C or Assembly * Minimum of 3 years of experience /knowledge of the Linux command Line interface & development environment. * Minimum of 3 years of experience /deep expertise in reverse engineering hardware, including skills such as firmware extraction, PCB analysis, and manual interfacing with SPI, UART, JTAG, I2C, etc… protocols. * Minimum of 3 years of experience/knowledge of side-channel and fault injection attacks, such as power analysis and glitching techniques. * Minimum of 3 years of experience/ability to communicate security risks and flaws across a wide range of technologies & audiences, both technical and non-technical * Minimum of 3 years of experience mentoring junior employees & help train new hires Bonus Points if you Have * Industry specialization * Professional consulting experience and background. * History of contributing to open-source projects or speaking at relevant professional conferences. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $63,800 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York/New Jersey $59,100 to $205,800 Washington $68,000 to $189,300 Locations
    $68k-189.3k yearly 2d ago
  • Field Service Technology Delivery Lead Manager

    Accenture 4.7company rating

    Cincinnati, OH job

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions. + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Manages and contributes to development of the platform migration and global roll out strategy and execution + Interacts with client stakeholders for business justification, funding, scope and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects + Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: + Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax + Service Delivery enablement (field worker, 3rd party management) + Distributed Service support networks + AI powered service operations Bonus points: + Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations) + Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms. + Experience with Service channel experience design, implementation and execution + Experience with defining, designing and implementing a development architecture leveraging CI/CD principles + Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in the CMT (Communications, Media, Technology) space + Bachelor's degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 60d+ ago

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