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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $44,008 | $21.16 |
| 2 | Boston, MA | $41,993 | $20.19 |
| 3 | Seattle, WA | $41,524 | $19.96 |
| 4 | Minneapolis, MN | $40,848 | $19.64 |
| 5 | New York, NY | $40,513 | $19.48 |
| 6 | San Francisco, CA | $39,972 | $19.22 |
| 7 | Parsippany-Troy Hills, NJ | $39,792 | $19.13 |
| 8 | Wilmington, DE | $39,242 | $18.87 |
| 9 | Hartford, CT | $39,205 | $18.85 |
| 10 | Chicago, IL | $39,110 | $18.80 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Service Advisor | $119,572 | $57 | - |
| 2 | Senior Representative | $118,020 | $57 | - |
| 3 | Account Executive/Customer Service | $108,086 | $52 | - |
| 4 | Customer Service Executive | $106,079 | $51 | - |
| 5 | Service Operator | $102,264 | $49 | - |
| 6 | Customer Service Expert | $101,806 | $49 | - |
| 7 | Sales Team Leader Representative | $99,531 | $48 | - |
| 8 | Customer Service Consultant | $99,161 | $48 | - |
| 9 | Personal Service Representative | $96,127 | $46 | - |
| 10 | Provider Services Representative | $95,586 | $46 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Cornerstone Research | $42,675 | $21 | - |
| 2 | Ernst & Young | $37,577 | $18 | 45 |
| 3 | Protiviti | $36,888 | $18 | - |
| 4 | Oliver Wyman | $36,878 | $18 | - |
| 5 | KPMG LLP | $36,872 | $18 | 25 |
| 6 | Pwc | $36,605 | $18 | 4 |
| 7 | Management system International | $36,487 | $18 | - |
| 8 | Grant Thornton | $36,338 | $17 | 2 |
| 9 | Navigant Consulting | $36,308 | $17 | - |
| 10 | Peterson Consulting | $36,223 | $17 | - |
| 11 | Boston Consulting Group | $36,217 | $17 | - |
| 12 | Capco | $36,175 | $17 | - |
| 13 | Information Controls | $36,164 | $17 | - |
| 14 | The RWC Group | $36,061 | $17 | - |
| 15 | Accenture | $36,059 | $17 | 154 |
| 16 | The Intersect Group | $35,768 | $17 | - |
| 17 | Sunera Llc | $35,731 | $17 | - |
| 18 | Allied Consultants | $34,758 | $17 | - |
| 19 | The Monitor Group | $34,113 | $16 | - |
| 20 | Genpact | $29,632 | $14 | 2 |