Delta Management Associates jobs - 41 jobs

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! The purpose of the Supervisor, Analytics Reporting position is to actively monitor and report on the performance of models in production. In addition, to coach and support a team in developing an increased knowledge of the systems and internal methodologies. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Develop complex programming to extract and manipulate data Create reports regarding key performance indicators (KPI's) Investigate reporting trends Run ad hoc data requests for key business users Provide fraud related triggers reporting Automate recurring reports Models and strategies: Monitor and maintain complex statistical models with the goal of optimizing high volume decisions to add intrinsic value to Credit Acceptance Reporting: Develop, produce, and support reporting to measure the performance of processes, models, and strategies Ad hoc data analysis: Support and perform data analysis to solve business problems and drive better decisions Translate business requirements: Translate high level business goals into the tasks and technical specifications needed to accomplish the goal Provide reoccurring training, coaching, and mentorship to less senior level team members. Knowledge and Skills: Possess knowledge of the auto lending industry and related analytical tools Ability to apply analytical skills to solve problems creatively Act promptly and effectively when assigned tasks Communicate complex information to others in a way they can understand Work well with others in a team environment Be proactive and make recommendations as opportunities arise Be self-motivated and able to perform with minimal supervision Requirements: Bachelor's degree or higher (Computer Science, Economics, Mathematics, Statistics, Business Analytics, Finance, etc. - preferred) 5+ years professional experience with SAS, SQL, R, Python or other statistical programming language (SAS/SQL highly preferred) 3+ years of recent experience creating reports, reviewing for trends, and performing deep dive analysis in an analytical tool or in a business intelligence setting 2+ years of recent experience leading or mentoring an analytics team Experience developing reporting to monitor predictive models Ability to work on multiple competing priorities Experience achieving objectives with minimal supervision Strong analytical problem-solving skills Strong attention to detail and a focus on accuracy Experience mentoring or providing guidance to less senior team members Apply analytical skills to solve problems creatively Ability to extract and manipulate large data sets Communicate complex information to others in a way they can understand Demonstrated ability to work on projects with broad requirements Preferred: 3+ years' experience in auto lending analytics Recent small company experience. Targeted Compensation: $115,000 - $153,000 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSMP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work! About this Position: This position will work from home and also require some work onsite at an assigned office work location. This position is within the Repossession department and responsibilities include: Maintain the Company's secured interest in abandoned vehicles at values most beneficial to consumers and the Company by quickly and accurately determining if the expected benefits of recovering the vehicle outweigh the expected cost associated with recovery. Outcomes and Activities: Communicate with Third Parties, Repossession Contractors and Auctions by email and phone related to but not limited to the following: Vehicle location and condition Work with holding facilities to minimize fees to recover the vehicle Coordinate vehicle inspections and recoveries Efficiently and accurately complete abandoned vehicle value assessments Review, notarize, timely process and image documents related to the recovery of abandon vehicles Validate, approve, submit and process payments required to ensure timely recovery of abandoned vehicles and ensure accurate account balances Maintain system records regarding account specific information for abandon vehicles Manage time effectively, multi-task, and work with various Credit Acceptance departments to handle competing priorities in a production environment Comply with Company policies, procedures and guidelines Adherence to the Operations Attendance policy All other duties as assigned Requirements: Previous customer service experience Demonstrated experience with effective time management Proficient in Microsoft Office applications (Microsoft Outlook, Word, and Excel) Meet qualifications to become a Notary Preferred: Excellent customer service, problem solving, and organizational skills Experience negotiating with service providers Experience in the finance or automotive industry Experience in collections or service provider management experience Knowledge and Skills: Diligent: Hard working, Conscientious, Sense of Urgency Effective: Problem Solver, Autonomous, Organized, Productive Validates: Information clearly and intuitively, protects all stakeholders, Accurate Educates: Identifies and closes knowledge gaps with all stakeholders, clear communicator Listens: Actively asks relevant questions to understand internal and external consumer's situation, attentive Owns: Performance outcomes, receptive to feedback; applies feedback to improve; active participant in training and coaching sessions Promotes: Delivers superior Customer Service, positive and collaborative approach to creating resolutions; builds trust; remains professional Training & Schedule Requirements: Training: 4 weeks, remote Monday through Friday: 8am - 5pm EST 1 day for in-office training Schedule: Monday through Friday: 7am-7pm EST(Flex Schedule - 8 hours) 3-4 days remote and 1-2 days working onsite in Southfield, MI 2 required late nights per week (working until 5pm) Targeted Compensation: $19.50 -$22.77/hour based on experience, plus uncapped monthly bonus potential INDSERHP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Navient Solutions LLC Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Our Data Science & Pricing Manager will focus on loan pricing and plays a critical role in shaping pricing strategies that drive growth, profitability, and credit quality. This position leads analytical initiatives that influence Net Interest Income (NII), loan volume, and customer segmentation, while partnering closely with Finance, Risk, Product, and Marketing teams. Combining technical expertise with strategic insight, the role focuses on building scalable pricing analytics, developing predictive models, and delivering actionable insights to guide pricing decisions, product design, and marketing strategies. Areas of Responsibility: Pricing Analytics & Reporting Build and maintain reporting and dashboards that track pricing performance and its impact to Net Interest Income, loan profitability, and volume. Partner with Finance, Product, and Risk to ensure alignment between pricing, credit quality, funding costs, and volume targets. Support weekly and monthly pricing reviews by providing analysis of trends, channel performance, and competitive positioning. Build and automate recurring pricing analytics in SQL and Python to ensure accuracy, scalability, and consistency. Pricing Optimization and Strategy Development Design and execute experiments and analyses to optimize pricing structure across customer segments, product structures, loan terms, and credit tiers. Develop predictive models that describe and quantify the impact of pricing adjustments and promotional pricing strategies on applicant conversion, portfolio yield, and credit quality across product segments. Develop predictive models or frameworks that recommend optimal pricing and elasticity assumptions across key segments. Collaborate with Product and Marketing to ensure pricing supports business goals for growth and customer lifetime economic value. Continuously benchmark pricing strategy against market trends and competitor movements to identify improvement opportunities. Customer Insights, Data Analysis, & Segmentation Analyze customer behavior, credit performance, and lifecycle data to uncover pricing and product optimization opportunities. Identify underserved or high-potential segments and develop data-driven recommendations to improve competitiveness and margin. Partner with cross-functional teams (Risk, Finance, Marketing, Product) to translate analytical insights into business intelligence and strategic initiatives. Communicate findings clearly to technical and non-technical audiences through dashboards, memos, and presentations. Forecast Modeling Build models that project key metrics to inform business decisions and simulate economic and financial outcomes. Apply advanced statistical, econometric, or machine learning techniques to stress-test pricing strategies. Deliver scenario-based insights to inform strategic pricing decisions, margin planning, and growth projections. Ensure model transparency and documentation to maintain consistency, accuracy, and regulatory alignment. MINIMUM REQUIREMENTS Bachelor's Degree- Computer Science, Data Science, Statistics or related fields of study. 5+ years of experience in data analytics, data science, or quantitative modeling, preferably within financial services, student and consumer lending, or fintech. Strong proficiency in SQL and Python for data extraction, transformation, and analysis. Experience working with large datasets, building dashboards, and automating analytical workflows. Solid understanding of financial metrics such as Net Interest Income, yield, and credit risk-adjusted return. PREFERRED QUALIFICATIONS Experience with pricing analytics, yield optimization, or profitability modeling strongly preferred. PhD or Masters degree-Machine Learning IMPORTANT NOTICES: All offers of employment are contingent on standard background checks. Depending on the needs of our business, the successful candidate may be subject to further background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service. Job Description Job Summary Supports financial planning and analysis activities that drive informed decision-making across the organization. Performs advanced budgeting, forecasting, and variance analysis to ensure accurate financial results and actionable insights. Utilizes data analytics and reporting tools to improve processes and enhance financial transparency. Collaborates with cross-functional teams to strengthen financial performance and operational efficiency. Job Duties Partner with Accounting during month-end close to accruals and review general ledger activity. Reconcile forecast-to-actual variances and provide detailed variance analysis. Prepare monthly reporting packages including dashboards and executive summaries. Support development of annual budgets and quarterly forecasts, ensuring accuracy and timeliness. Extract and analyze financial and operational data using SQL and other enterprise systems. Enhance reporting processes and templates to improve efficiency and data integrity. Automate recurring workflows using Excel, SQL, and FP&A tools to streamline operations. Assist with enhancements to financial planning systems and analytics capabilities. Collaborate with business partners to provide insights and recommendations for performance improvements. Other duties as assigned. Education & Experience Bachelor's degree in Finance, Accounting, Economics, or related field. 2-4+ years of experience in FP&A, corporate finance, or related analytical roles. Experience with budgeting, forecasting, financial modeling, and management reporting. Intermediate Excel and basic SQL skills. Strong understanding of accounting and financial statements (P&L, balance sheet, cash flow). Excellent analytical, problem-solving, and communication skills. Ability to manage multiple tasks and deadlines with accuracy and attention to detail. Strong organizational skills and ability to work independently and collaboratively. #LI-Hybrid Exeter Finance LLC is an Equal Opportunity Employer. Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. 58,200.00 USD-$79,200.00

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service. Job Description Job Summary: Minimize losses by assisting with recovery efforts on accounts that are 5 to 80 days delinquent. Help customers with general inquiries such as daily interest accrual, payment schedules, and due date change requests. Utilize auto-dialing and manual calling strategies to connect with customers and arrange payment solutions. Job Duties: Contact customers via phone to collect overdue payments, discuss payment arrangements, and answer inquiries regarding account status, payment options, or collection actions. Ensure appropriate documentation of all customer interactions and account activities using collection software and systems. Review delinquent accounts to determine appropriate collection strategies, identify at-risk accounts, and escalate complex cases or disputes to senior staff or management as necessary. Monitor payment trends, proactively engage with customers showing signs of financial difficulty. Work to reduce delinquency while achieving individual and departmental performance goals such as collection targets and resolution rates. Collaborate with internal teams, including legal and customer service, to resolve issues and support best practices across the department. Ensure compliance with all legal and company guidelines, including adherence to the Fair Debt Collection Practices Act (FDCPA) and relevant regulations. Education and Work Experience: Education: High school diploma or equivalent Work Experience: 0-3 years relevant work experience Previous experience in collections, customer service, or a related field, with a demonstrated ability to manage delinquent accounts effectively. Strong negotiation skills with the ability to reach mutually beneficial payment agreements with customers. Advanced knowledge of collections processes, payment systems, and applicable laws and regulations related to collections. Excellent verbal and written communication skills, with the ability to clearly and professionally communicate with customers. Strong organizational skills, with the ability to manage a large portfolio of accounts and prioritize tasks effectively. Proficiency with collection software and systems, as well as basic office software such as MS Office. Ability to handle difficult or complex customer situations with professionalism, empathy, and problem-solving skills. Ability to work independently, with minimal supervision, while also being a collaborative team member. Strong attention to detail and the ability to document and track account status accurately. Goal-oriented, with a focus on meeting or exceeding individual and team performance targets. Ability to maintain composure in high-pressure situations and resolve customer disputes or complaints efficiently. Exeter Finance LLC is an Equal Opportunity Employer. Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. 18.25 USD-$22.00

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! The Manager/Senior Manager leads complex modeling initiatives and drives innovation in machine learning and data science. The Manager/Senior Manager designs and deploys advanced statistical and ML models that inform strategic decisions across credit risk, collections, and operations. While formal people management may not be required, the role demands strong leadership, expert-level hands-on model development, deep technical expertise, mentorship, and business acumen to elevate the organization's analytics capabilities. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Lead the design and deployment of predictive models for credit risk, collections, and operations Integrate advanced ML techniques (e.g., ensemble models, deep learning, NLP) Mentor and support junior and peer-level data scientists Promote adoption of modern data science tools and platforms Present insights to senior and cross-functional stakeholders Drive experimentation with emerging techniques (e.g., causal inference, GenAI) Requirements: Master's or Ph.D. in a quantitative field 5+ years of experience in predictive modeling and analytics (Manager) 8+ years of experience in predictive modeling and analytics (Senior Manager) 5+ years of experience applying ML in production environments (Manager) 6+ years of experience applying ML in production environments (Senior Manager) Advanced proficiency in Python, SQL, and statistical tools (e.g. R, SAS) Experience with cloud platforms and MLOps tools (Senior Manager) Demonstrated leadership in cross-functional initiatives Thought leader with strong communication and stakeholder management skills Preferred: Experience in consumer lending Experience with model governance, explainability, and responsible AI Experience with cloud platforms and MLOps tools (Manager) Targeted Compensation: Manager: $158,975 - $233,163 base salary + an annual bonus plan Senior Manager: $184,354 - $270,386 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSHP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service. Job Description Job Summary The Total Loss Specialist I will be responsible for monitoring, reviewing and processing required functions in accordance to Total Loss and Insurance Repair requirements and timelines. The Total Loss Specialist 1 will processes Total Loss and Insurance Repair accounts and their functions in accordance to regulations, policies, procedures, service levels and quality requirements with responsibilities including, but not limited to, reviewing accounts identified as potential Total Loss or Insurance Repair, performing appropriate calculations for Total Loss and Insurance Repair funds, processing accounts into and closing Total Loss or Insurance Repair as well as reviewing and processing accounts appropriately based on verbal and written notifications of Total Loss or Insurance Repair. Communication requirements of a Total Loss Specialist 1 would include the capability to handle high volume calls which would consist of internal customers, external customers and vendors requiring support related to customer handling and the Insurance Claim process. Job Duties Handle and process assigned volume within Total Loss and Insurance Repair processes for appropriate handling within established SLA, policy and procedures Service Potential and Actual Total Loss and Insurance Repair calls within established call handling and correspondence requirements Complete end to end Total Loss and Insurance Repair functions with accuracy and in compliance with regulations, policy and procedure Assist other departments as well as Total Loss and Insurance Repair vendors as needed Other duties as assigned Education and Work Experience High school diploma or equivalent. One (1) year of experience in servicing center environment Experience within auto finance industry preferred Aptitude to evaluate and assess information and demonstrate sound business decision making ability Basic math skills required to calculate overall company cost benefit analysis including Insurance claims Detail oriented with a keen focus on accuracy and all aspects surrounding Loss Mitigation Ability to work in a production, goal, and quality based environment Experience in Total Loss and/or Insurance Repair processes preferred Knowledge of Total Loss, Insurance Repair and/or Insurance regulations, requirements and structure preferred General knowledge of collections policies and procedures and the Fair Debt Collection Practices Act (FDCPA). Established verbal and written communication skills. Working knowledge of Microsoft Office Suite, including Excel and Word. Ability to maintain confidentiality Adaptable to changes within a face paced environment #LI-Remote Exeter Finance LLC is an Equal Opportunity Employer. Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. 18.25 USD-$22.00

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! As a Staff Software Development Engineer in Test (SDET), you will blend your expertise in software development and testing to ensure the quality and reliability of our software products. Your primary focus will be on leveraging strong software engineering principles to design, develop, and maintain automated testing solutions. You will collaborate closely with cross-functional teams to drive continuous improvement in our testing processes and contribute to the overall success of our software development lifecycle. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Drive the evolution and refinement of application design and architecture, embracing cutting-edge technologies and modern practices Aid in the creation and implementation of versatile testing tools and strategies tailored to accommodate diverse application types and designs Articulate proposals and garner consensus from the entire engineering cohort to enhance time-to-market efficiency. Stay abreast of diverse platforms and tools conducive to testing across the Software Development Life Cycle (SDLC). Establish, enforce, and advocate for cohesive coding, documentation, and testing standards within the team. Deploy tools for streamlined impact analysis, enabling proactive identification of change repercussions across multiple applications. Acquire proficiency in the business process domain to bolster support for organizational objectives and align technological endeavors accordingly. Fulfill team sprint commitments and actively engage in Agile methodologies, offering insights for process enhancement. Spearhead ongoing educational initiatives to elevate both design precision and code integrity while deepening application domain understanding. Engage in the talent acquisition process to ensure the selection of top-tier candidates. Assume a mentorship role, providing guidance and conducting reviews of code, designs, and documentation. Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in computer science, Information Systems, or closely related field of study; or equivalent work experience 8+ years of experience in software development and software testing, with a focus on test automation. Extensive experience in designing, implementing, and maintaining robust test automation frameworks. Ability to develop comprehensive test strategies, test plans, and test cases based on requirements, design documents, and user stories. Strong understanding of API testing principles, API mocking and virtualization techniques. Strong understanding and practical application of OOP principles such as encapsulation, inheritance, polymorphism, and abstraction to write modular, reusable, and maintainable code. In-depth knowledge of fundamental data structures (e.g., arrays, linked lists, trees, graphs) and algorithms (e.g., sorting, searching, dynamic programming). Ability to analyze algorithmic complexity and optimize code for performance. Deep Understanding of testing methodologies and experience in writing unit tests, integration tests, and acceptance tests. Familiarity with TDD practices Demonstrated leadership qualities with the ability to mentor junior team members, provide technical guidance, and lead initiatives to improve testing processes and methodologies. Effective communication skills, both verbal and written, with the ability to collaborate with cross-functional teams including developers, product managers, and SDETs Preferred: Experience in the lead role overseeing technical direction of a team of software engineering talent. Experience enabling teams with tools and practice to drastically reduce time to market. Implemented, and maintaining CI/CD Pipeline and quality gates. Experience in mobile application testing. Consistent and regular participation in the SDET community. Experience with design first API's Ability to create database objects and relationships, construct advanced queries, and optimize query performance. Familiarity with security testing concepts and techniques, including vulnerability assessments, penetration testing, and secure coding practices. Financial services industry experience Knowledge and Skills: Ability to challenge the status quo and influence stakeholders to create innovative solutions Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Ability to foster strong relationships across the organization Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day Experience and understanding of how to connect the work being done and how it drives business value Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Target Compensation: A competitive base salary range from $ 120,000 - $176,000. This position is eligible for an annual variable bonus of cash and equity, between 10-20%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. Description: * Customer Engagement: Make and receive customer calls to address overdue accounts and discuss repayment options. * Customer Experience: Provide exceptional service while encouraging customers to make payments on their past due accounts. * Documentation: Accurately record customer interactions, including communication logs, payments, repayment plan enrollments, and other important information. Qualifications and Skills: * Ability to demonstrate empathy while being assertive to achieve the required outcome. * Meet and exceed quality goals, compliance regulations and productivity targets individually and team environment. * Strong interpersonal, communication and listening skills. * Build meaningful relationships with our customers by offering repayment programs while gathering information to understand their financial situation. * Excellent negotiating, probing, influencing and resourcefulness skills. Compensation: * This role offers a base pay of $20 per hour, plus monthly incentives ranging from $1250 to $2500 based on performance. What we're looking for: Next Start Date is February 2nd 2026 * Professionalism: Serve as the welcoming and friendly voice for our customers. * Energetic and Driven: Bring enthusiasm and a positive attitude to every interaction. * Tech Savvy: Possess basic computer skills and experience with the Microsoft Office Suite. * Flexible Work Environment: Ability to work in the office with the flexibility to work from home on some days. * The first 90 days of employment you are required to work in the office with a schedule of 8 a.m. - 5 p.m. Monday through Friday. * Schedule assignments are based on performance rankings. Employees will participate in a schedule bid process where higher performance rankings provide priority in selecting preferred shifts. Shift bids take place every 6 months. * Schedules options upon availability and based on business needs are: 8am-5pm, 10am-7pm and 12pm-9pm (Employees working the evening shift receive a 15% shift differential on their hourly rate). * You would work the same schedule Mon-Friday. * Must be flexible to work some Saturdays * Education & Experience: Experience in customer service and or collections related roles. High school diploma or equivalent, some college coursework in business related fields preferred. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service. Job Description Remote Position Job Summary: Provides strategic leadership and governance over disaster recovery and ransomware resilience across hybrid IT environments. Oversees the development, execution, and continuous improvement of enterprise-wide recovery frameworks to ensure operational continuity. Partners with senior IT and business leaders to align resiliency objectives with infrastructure changes, regulatory requirements, and risk mitigation strategies. Drives cross-functional coordination and reporting to support executive decision-making and audit readiness. Job Duties: Lead enterprise-wide disaster recovery governance, ensuring alignment with business continuity goals and regulatory standards. Direct cross-functional teams in the planning, execution, and evaluation of disaster recovery exercises, including scenario-based testing and post-mortem analysis. Assess infrastructure changes for resiliency impact and oversee updates to recovery plans in collaboration with architecture and operations teams. Identify systemic risks and single points of failure, recommending strategic mitigation plans to senior leadership. Develop and manage performance metrics for disaster recovery readiness, presenting insights to executive stakeholders and audit teams. Oversee department-specific recovery planning, ensuring consistency and integration with enterprise frameworks. Ensure compliance with internal IT governance policies and external regulatory requirements through proactive monitoring and documentation. Serve as a senior advisor to IT leadership on disaster recovery strategy, emerging threats, and industry best practices. Champion continuous improvement initiatives, leveraging lessons learned and benchmarking to enhance resiliency posture. Mentor and guide junior staff, fostering skill development and succession planning within the disaster recovery function. Education and Work Experience: Bachelor's degree in Technology, Business, or equivalent work experience required. 8-10 years experience with 2+ years of relevant ability to influence and lead others Five (5)+ years in an IT disaster recovery position or equivalent. Proven experience in disaster recovery planning and implementation. Experience in developing and implementing policies and procedures for disaster recovery. Ability to coordinate and administer disaster recovery plans. Strong understanding of risk management and ransomware governance. Ability to identify critical points of failure and recommend solutions. Exceptional verbal and written communication skills Strong analytical skills with an ability to dive deep, summarize, and communicate important data Ability to work between technical and non-technical associates to create mutual understanding of concepts Experience in the auto or finance technology industry preferred. Experience with VMWare SRM and Azure Recovery Manager preferred Experience with SQL clusters and availability groups preferred Experience with BC in the Cloud is a plus #LI-Remote Exeter Finance LLC is an Equal Opportunity Employer. Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. 112,200.00 USD-$154,050.00

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car. Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service. Job Description Job Summary Responsible for identifying and procuring goods and services required by the organization. Collaborate with business units to define requirements, source third-party solutions, negotiate pricing, and manage the purchase and delivery of goods and services. Support Exeter's Procurement processes and provide routine administrative assistance. Job Duties Administer and manage contracts, including proactive management of contract renewals, change-orders, and resolution of issues or disputes, including managing the supplier's onboarding/off-boarding process. Maintain and build strong relationships with vendors, internal vendor managers, and business partners, and serve as a key liaison. Develop, issue, and manage complex Requests for Proposals (RFPs) as well as bids and quotes. Conduct market research and cost analysis to find the best suppliers and maximize value. Lead negotiations with suppliers on terms, pricing, and contracts for major projects. Conduct data analysis to inform strategic decision-making, including developing and presenting comprehensive reports and dashboards on procurement performance. Analyze and process purchase requisitions in collaboration with Finance and business partners. Assist in the development and implementation of procurement policies and procedures. Maintain procurement communications and internal activities, including management of procurement mailbox within SLA Guidelines. Provide guidance, training, and technical assistance to lower-level procurement staff. Education and Work Experience College degree in Business Management, Finance or Supply Chain or equivalent work experience. 4-6 years of procurement experience. Strong analytical and critical thinking skills, including a strong attention to detail to ensure accuracy. Skilled in organizing resources and establishing priorities. Excellent verbal and written communication skills. Ability to learn and support new systems and applications, including strong working knowledge of Microsoft products, including Excel and Word preferred. Adaptive learner and ability to manage multiple priorities with limited oversight. Ability to work collaboratively across all departments. Friendly attitude and excellent people skills. Strong work ethic. Working knowledge of COUPA. Exeter Finance LLC is an Equal Opportunity Employer. Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications and other job-related reasons. 63,300.00 USD-$87,450.00

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Own architecture and implementation of key components of the modern data platform (e.g., data lake, streaming infrastructure, DaaS, DAL, data catalog), ensuring production reliability and technical soundness. Drive technical innovation by contributing to system design, implementation, and operational excellence in high-impact areas of the platform. Model strong engineering practices through hands-on work and code contributions, demonstrating how engineers should approach problems and uphold quality. Collaborate with peers across data and engineering teams to influence technology and architecture decisions, providing well-reasoned perspectives. Advocate for adoption of new technologies and demonstrate their value through prototypes, proofs of concept, and integration into team workflows. Align project execution with broader strategies by working with senior engineers and engineering leadership to support the company's technical and business direction. Conduct impact analysis to proactively identify impact of a change across services and systems Evaluate third-party technologies and solutions through technical assessments and provide recommendations that balance technical fit with business needs. Experiment and validate ideas by testing assumptions, analyzing results, and recommending practical solutions to improve platform capabilities. Contribute to documentation of standards and best practices, making platform engineering approaches clear and maintainable for other teams. Debug and resolve complex production issues, applying technical expertise to restore stability across services and systems. Participate in continuous learning and improvement efforts, helping refine processes, design practices, and team workflows for better engineering outcomes. Grow talent by participating in hiring and mentoring team members Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in Computer Science, Information Systems, or a closely related field; or equivalent work experience Minimum 5 years of software engineering experience, with recent hands-on experience building and maintaining data platforms or distributed systems in cloud environments Strong knowledge of software engineering best practices, with practical experience building and operating data platforms, products, or solutions Experience developing and supporting cloud-native applications (AWS, Azure, or GCP), including containerized services (Docker, Kubernetes, ECS/EKS) Working knowledge of lakehouse technologies (Delta Lake, Iceberg, Hudi) with hands-on experience in schema evolution and optimization Strong understanding of observability practices (metrics, logging, tracing, alerting) and experience applying them with tools such as Dynatrace, Splunk, or CloudWatch to ensure platform reliability and performance. Applied experience with data storage and processing technologies, including object stores (S3, ADLS, GCS), relational databases, and NoSQL systems Awareness of data governance and security practices (e.g., access controls, encryption, compliance considerations), with the ability to design platform components that align with organizational standards Strong knowledge of distributed systems concepts (scalability, reliability, consistency, partitioning) and their application to large-scale data platforms Experience working with enterprise-class applications where uptime, reliability, and scalability are essential Strong programming skills in one or more languages commonly used for platform engineering (e.g., Python, Java, Scala, Go) Demonstrated ability to mentor and coach less experienced engineers, contributing to team growth and technical maturity Familiarity with Agile delivery practices and other software development lifecycle methodologies Preferred: Advanced expertise in lakehouse technologies (Delta, Iceberg, Hudi), including performance tuning and reliability at scale Hands-on experience with workflow orchestration frameworks (Airflow, Dagster, Prefect, Databricks Workflows) Strong background in CI/CD pipelines for platform services Deep familiarity with observability and SRE practices (SLAs/SLOs/SLIs, distributed tracing, advanced monitoring tools) Experience with performance tuning and cost optimization for large-scale data platforms Financial services or FinTech industry experience Knowledge and Skills: Designs and implements major components of the data platform that are scalable, reliable, and aligned with platform strategy Provides technical direction for a team or project, mentors less experienced engineers, and helps raise engineering standards Identifies gaps in current practices and proposes improvements that strengthen platform quality and delivery Collaborates with peers and cross-functional teams, encouraging diverse perspectives to inform decisions Applies strong knowledge of distributed systems, cloud-native services, and data storage technologies to deliver impactful solutions Connects platform initiatives to business value, making tradeoffs and outcomes visible Communicates technical decisions effectively to engineers and stakeholders, both verbally and in writing Operates with autonomy on complex projects, anticipating risks and dependencies while contributing to team-level planning and execution Target Compensation: A competitive base salary range from$154,837 - $227,09. This position is eligible for an annual variable bonus of cash and equity, between 10-20%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Navient Solutions LLC Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. The Partnerships Manager will lead our partnership strategy-managing existing relationships while identifying and onboarding new partners to support our evolving priorities. This role is all about collaboration and impact: you'll work cross-functionally with Product, Legal, and Engineering to create efficiencies and ensure initiatives are cohesive across the marketing team. You'll own end-to-end execution of partnerships that drive business growth, negotiate agreements, and push partners to meet monthly, quarterly, and annual targets. The ideal candidate is a strategic thinker and expert negotiator who thrives in a fast-paced environment, can juggle multiple projects, and delivers meaningful insights through performance measurement and reporting. If you're a relationship builder with a knack for problem-solving and driving results, we'd love to hear from you! Areas of Responsibility: Strategic Partnership Building and Retention Able to successfully manage a program or channel (multiple campaigns) from end to end, setting and executing a strategy. Oversee and grow strategic partnerships to drive key business goals for the Student Loan Originations product. Identify, evaluate, and analyze new partnership opportunities - both traditional and non-traditional that align with Earnest/Navient's strategic goals. Negotiate and structure deals that meet internal efficiency metrics and performance standards. Define and measure the long-term vision and success of partnerships, including setting clear goals and reporting on progress. Collaborate cross-functionally with Marketing, Product, Engineering, Legal, and Client teams to ensure seamless partner onboarding and retention. Drive revenue growth opportunities with existing partners through conversion optimization and marketing collaboration. Demonstrates complex problem-solving by developing solutions for large-scale challenges and growth barriers. Proactively scouting for new markets, potential partners, and opportunities. Has competitive awareness and stays ahead of industry trends and competitor activity. Lead cross-departmental projects aligned with corporate objectives, managing multiple priorities while delivering high-quality results. Continually assess and improve operational systems and processes, proactively identifying and implementing process improvements. Project and Compliance Management Constructively challenge current practices, identifies trends affecting the business and articulates implications to upper management. Actively participates in discussions to resolve issues and/or implement new processes. Plan and lead cross-departmental initiatives in support of division and corporate business objectives. Handle multiple priorities while producing high-quality results. Regularly seek out knowledge and insights to improve and evolve work products and processes. Ensures that all operational systems are continually evaluated. Continually investigates and introduces process improvement measures and presents suggestions to the executive team for consideration. MINIMUM REQUIREMENTS Bachelor's Degree Business/Finance/Marketing/Operations. 5+ years of experience in account management, or marketing. 2+ years of experience in Partnerships or Business Development, ideally within financial services-preferably in lending, with a strong preference for student loan expertise. Deep expertise in user growth strategies and partnership models, with a strong understanding of how to drive business expansion through strategic collaborations. Exceptional verbal and written communication skills, with the ability to deliver clear, professional presentations and recommendations to executive-level audiences. Strong interpersonal and client relationship management, with a proven ability to build trust and maintain credibility with senior stakeholders. Advanced problem-solving and adaptability, including the ability to analyze complex issues, make sound decisions quickly, and thrive in dynamic, changing environments. Experience implementing marketing automation best practices across email, landing pages, and campaign infrastructure. Prior success working cross-functionally with Product, Legal, and Engineering teams to drive partnership initiatives forward. Strong presentation development skills with the ability to tailor messaging for executive audiences. Background in a high-growth, fast-paced environment within fintech or related industries. Additional equivalent education above the required minimum substitute for level of experience. IMPORTANT NOTICES: All offers of employment are contingent on standard background checks. Depending on the needs of our business, the successful candidate may be subject to further background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company's Big, Hairy, Audacious Goals! The Consumer Lifecycle Marketing Manager will lead the strategy and execution of Credit Acceptance's consumer-focused email and SMS campaigns. This role is responsible for designing and managing targeted marketing journeys that engage consumers at critical points in the car-buying lifecycle. This position plays a key role in connecting consumers with affordable vehicle financing options while ensuring compliance, personalization, and measurable marketing performance. Outcomes and Activities: Develop, execute, and optimize lifecycle campaigns across email and SMS for known leads and prior customers. Create cohesive marketing journeys for prospective car buyers with vehicle, financing, and dealership related content and recommendations. Map and identify key moments in the car buying process to generate campaign/test ideas. Partner with product and marketing team members to enable ways to market vehicle inventory to consumers. Build segmentation and audience strategies using first-party and behavioral data to deliver timely and relevant communications. Partner with creative, analytics, dealer, brand, product, and legal teams to ensure campaigns are effective, brand-aligned, and fully compliant with all marketing regulations. Collaborate with analytics to measure campaign performance, identify optimization opportunities, and develop test-and-learn frameworks for continuous improvement. Manage campaign builds within marketing automation platform, including list management, quality assurance, A/B testing, and performance tracking. Present insights and recommendations to leadership based on campaign results and customer research. Knowledge and Skills: Strong understanding of email and SMS marketing strategy, including segmentation, automation, testing, and performance optimization. Knowledge of consumer journey mapping and lifecycle marketing principles within a financial or regulated industry. Analytical mindset with ability to interpret marketing data and connect metrics to business outcomes. Excellent cross-functional communication skills with the ability to manage multiple stakeholders and priorities. Strong attention to detail, compliance awareness, and process discipline. Ability to synthesize insights to identify recommendations for improving marketing and business results. Ability to work effectively with cross-functional teams, including product management, analytics, and other teams within marketing. Ability to write concise marketing briefs and test plans to drive continued performance and optimization against KPIs across channels. Strong familiarity with user-experience concepts and leveraging user research. Requirements: Bachelor's Degree 5+ years of experience in email, SMS, or lifecycle marketing roles. Proven track record managing multi-stage or multi-channel consumer lifecycle campaigns. Experience working in a regulated or compliance-driven environment. Proficient in at least one marketing automation platforms (e.g., Adobe Journey Optimizer, Iterable, Braze, or similar). Familiarity with CRM systems, testing tools, customer data platforms, and analytics tools. Preferred: Background in financial services, auto finance, or adjacent industries. Experience marketing to subprime or credit-challenged consumers. Proficiency in segmentation and personalization using dynamic content or predictive modeling. Working knowledge of HTML/CSS for email template management. Strong understanding of data privacy and SMS regulations (TCPA, CAN-SPAM, etc.). Targeted Compensation: $115,900 - $162,000 base salary + an annual bonus plan This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders. #LI-Remote #zip INDCSLP Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! The Director of Data Lake and Integration will provide technical and architectural leadership within the data engineering organization. In this role, you'll champion building out an enterprise data lake across the businesses, which is critical to the success of modernization and growth at Credit Acceptance. This includes all the first-party and third-party data, data modeling about business-critical data across the ecosystem, as well as data integration both within the company and with external partners. As a director, you'll be responsible for leading the technical vision, strategy, architecture, and execution of the enterprise data lake, collaborating both within the data team and outside to ensure successful deliveries in production, representing the data team in collaborating with business to ensure data availability that supports business priorities and successful usage of the data. The ideal candidate brings 15+ years of engineering experience with significant depth in building enterprise big data solutions with demonstrated impact on business success. You'll serve as both a hands-on technical leader and a strategic advisor, helping to establish robust, scalable enterprise data foundations that drive growth, enable innovation, and improve efficiency across the organization. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Develop and drive the long-term vision for enterprise data lake and integration, ensuring alignment with organizational goals and priorities Formulate and implement data lake and integration strategy across the data space, including but not limited to first-party/third-party data, structured/unstructured data, data modeling across the data ecosystem, and integration both within and outside the company Oversee the design and development of a scalable enterprise data lake that supports different use cases across the company and enables scalable and self-serve data success Lead the development and continuous evolution of scalable, robust, and business-aligned enterprise data lake and integration, driving the adoption of modern architecture and design, including cloud-native services, distributed computing, and real-time data processing. Effectively communicate data lake success, strategies, roadmap, and progress to executive leadership and stakeholders, ensuring alignment with the firm's broader vision and goals. Develop insightful business and domain knowledge, translate data into actionable insights that enable the business to drive growth, foster innovation, and improve efficiency Build a strong engineering organization and foster a solid engineering discipline by leading with examples and mentoring team members Collaborate with both the data team and cross engineering on technology and architecture strategy and decision Exemplify technical innovation and contribute to critical system design, implementation, and operation success Formulate a technology and architecture decision framework that embeds the engineering discipline Become an expert in the business process domain to better support the business and align technologies with the business outcomes Work with the engineering leadership team to develop and execute on the company's technical and business strategy Conduct impact analysis to proactively identify the impact of a change across multiple applications/systems Perform technical due diligence and architectural assessments of third-party technologies and solutions. Experiment and test ideas, validate assumptions against needs, reach conclusions, and recommend solutions Document standards, best practices, and engineering artifacts so others can easily understand, build, and maintain best-in-class software systems Debug the critical problems that arise in production and execute effective solutions within the application and across multiple applications/systems Lead continuous learning and process improvement activities to improve design and overall engineering practices Grow talent by participating in hiring and mentoring team members Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication, and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum 10 years of software engineering experience or comparable depth of experience Experience in the leadership role overseeing strategy and implementation of enterprise data lake and integration with demonstrated business success and impact Expert knowledge of software engineering best practices with experience building an enterprise data lake with modern technology and architecture Expert understanding and use of modern data technology end-to-end, including but not limited to source system, data integration, data acquisition, data ingestion, data transformation, data aggregation, data governance, business intelligence, data warehouse, data lake, NoSQL, object storage, streaming, etc. Extensive experience with enterprise data modeling and integration with demonstrated success Strong understanding of distributed systems, cloud computing, and microservices architectures Demonstrated success in building a strong engineering organization and attract/recruit/grow/retain talent Demonstrated success in building a mission-critical enterprise-class data solution that delivers business impact Demonstrated ability to work with business partners, cross-functional team members, and coach and mentor experienced team members In-depth experience with building an enterprise big data real-time production system that delivers business success Experienced in communicating and articulating technology subjects in the context of business, and providing timely and clear communication Well-versed in delivery mechanisms such as Agile Preferred: Financial services or FinTech industry experience Knowledge and Skills: Architecture and Design: Ability to implement world-class solutions that meet the needs of the business and customer, and help deliver growth and innovation. Leadership: Be a thought leader and demonstrate leadership to mentor team members, influence change, and drive for the business outcome Ability to challenge the status quo and influence stakeholders to create innovative solutions Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Ability to foster strong relationships across the organization Bring a strong understanding of relevant and emerging technologies, provide input and coach team members, and embed learning and innovation in the day-to-day Strong experience and understanding of how to connect the work being done and how it drives business value Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Ability to work independently and as part of a team in a fast-paced, dynamic environment. Target Compensation: A competitive base salary range from $208,761 - $306,183. This position is eligible for an annual variable bonus of cash and equity, between 20-60%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. INDENGLP #zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work! About this Position: Credit Acceptance is hiring a Repossession Supervisor to: Consistently and efficiently lead a team of 8-10 full-time Repossession Specialists to exceed all goals Effectively coach, mentor, motivate and communicate through change Actively identify process improvement opportunities (by soliciting team member feedback, job shadowing and by reviewing reporting) and provide feedback to leadership on possible solutions to address the identified opportunities Support repossession efforts by assisting team members with escalated calls so they can collect money to cancel repossession activities and skip trace to identify the customer and vehicle location Make effective decisions Through performance monitoring, the Supervisor will ensure adherence to procedures, policies and company guidelines and initiatives. The Supervisor's primary focus will be to coach team member toward ultimately improving their team's contribution to overall key department performance metrics. Outcomes and Activities: Ensure your team consists of the Right People and the Right Number of People Set and enforce Clear Expectations for your team Monitor and evaluate individual and team performance Continuously coach team on effective skip tracing techniques Effectively communicate so that all team members are abreast of current state of the department and organization Conduct call monitoring, account audits and review daily dashboard reports for the department to identify trends and opportunities Execute administrative tasks as needed within the role Knowledge and Skills: You need to communicate in a way (both written and verbal) that builds trust and creditability with the team as you provide and solicit feedback. Take ownership in your performance while being receptive and acting upon feedback as you actively participate in training and coaching secessions. You need to assess team member performance, their ability to adhere policies and processes as you attempt to identify barriers so you can recommend solutions. You need to be a coach by setting expectations; facilitate learning and development; leverage best practices; to build a high performing team. Be honest and ethical and make decisions that are in the best interest of organization; fair; consistent; and demonstrate integrity. Requirements: Minimum of 2 years previous leadership experience or 2 years of experience while in a senior role. Speak clearly, professionally and articulately on the telephone. Ability to work independently and in a team environment. Ability to operate office equipment (copy machines, fax, telephone, and keyboard). High school diploma or GED Working Knowledge of MS Office and Internet experience Previous customer service or collections experience in a call center environment Preferred: Experience in the finance or automotive industry Schedule: Monday through Friday: 10 am - 7 pm EST Targeted Compensation: $56,800-$66,758 + a monthly bonus plan Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **Description:** **Customer Engagement:** **Make and receive customer calls to address overdue accounts and discuss repayment options.** **Customer Experience:** **Provide exceptional service while encouraging customers to make payments on their past due accounts.** **Documentation:** **Accurately record customer interactions, including communication logs, payments, repayment plan enrollments, and other important information.** **Qualifications and Skills:** **Ability to demonstrate empathy while being assertive to achieve the required outcome.** **Meet and exceed quality goals, compliance regulations and productivity targets individually and team environment.** **Strong interpersonal, communication and listening skills.** **Build meaningful relationships with our customers by offering repayment programs while gathering information to understand their financial situation.** **Excellent negotiating, probing, influencing and resourcefulness skills.** **Compensation:** **This role offers a base pay of $20 per hour, plus monthly incentives ranging from $1250 to $2500 based on performance.** **What we're looking for:** Next Start Date is **February 2nd 2026** **Professionalism: Serve as the welcoming and friendly voice for our customers.** **Energetic and Driven: Bring enthusiasm and a positive attitude to every interaction.** **Tech Savvy: Possess basic computer skills and experience with the Microsoft Office Suite.** **Flexible Work Environment: Ability to work in the office with the flexibility to work from home on some days.** **The first** **90 days** **of employment you are required to work in the office with a schedule of 8 a.m. - 5 p.m. Monday through Friday.** **Schedule assignments are based on performance rankings. Employees will participate in a schedule bid process where higher performance rankings provide priority in selecting preferred shifts. Shift bids take place every 6 months.** **Schedules options upon availability** **and based on business needs** **are: 8am-5pm, 10am-7pm and 12pm-9pm (Employees working the** **evening shift** **receive a** **15% shift differential** **on their hourly rate).** **You would work the same schedule Mon-Friday.** **Must be flexible to work some Saturdays** **Education & Experience:** **Experience in customer service and or collections related roles. High school diploma or equivalent, some college coursework in business related fields preferred.** **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Design and develop software and improve existing code Write unit-tests and validate your software against acceptance criteria Apply team coding, documenting and testing standards Conduct impact analysis to proactively identify impact of a change within an application Participate in code reviews and communicate application changes Document code and projects so others can easily understand, maintain and support Debug the problems which arise in production and propose effective solutions Read and write design documents Learn the business process domain to better support the business Contribute to team's sprint commitments and actively participate in our Agile practices Contribute to continuous learning activities to improve design and code quality as well as to increase application domain knowledge Guide and aid less experienced software engineers Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum 2 years of software engineering experience or comparable depth of experience Professional experience with Java and Spring Boot framework Use of one or more object-oriented programming languages and design patterns Practical experience in Software Development Life Cycle (SDLC) including Agile/SCRUM and Waterfall Willingness to participate in an on-call rotation Preferred: Advanced understanding of IDEs and have the ability to navigate through them quickly. In-depth understanding of application programming interfaces (API) and frameworks in their particular field: JSON, Rest/SOAP based Web Services, JUnit, Jenkins, Github and Github Actions preferred Experience in API security, analytics, throttling, caching, logging, request and response modifications Experience in creating REST API documentation using Swagger or similar tools desirable Ability to use DDL to create database objects and relationships and construct advanced queries Devops mindset and understanding of how observability works and exposure to observability tools like Dynatrace, etc. Financial services industry experience Knowledge and Skills: Show initiative and offer assistance when needed Be introspective and open to feedback to continuously improve. Prioritize personal development and identify potential barriers Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Target Compensation: A competitive base salary range from $105,602 - $154,883. This position is eligible for an annual variable cash bonus, between 7.5 - 15%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. INDENGLP #zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSALP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.