Remote Deltona, FL jobs - 623 jobs

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Bachelors level education or higher Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

In this hourly, remote contractor role, you will review AI-generated finance analyses and/or generate expert finance content, evaluating reasoning quality and step-by-step problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify methodological or conceptual errors; fact-check financial claims and assumptions; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your finance expertise directly helps improve the world's premier AI models by making their financial reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Finance, Economics, Accounting, Business, Financial Engineering, or Quantitative Finance (including coursework in Micro/Macro, Corporate Finance, Investments, Econometrics, and Accounting). • 5+ years of professional experience in Finance, Economics, Accounting, Business, Financial Engineering, or Quantitative Finance. • Strong command of financial statements, valuation (DCF and multiples), time value of money, and markets/instruments. • Confident in risk/return reasoning, basic macro & microeconomic intuition, and financial modeling logic (assumptions, drivers, sensitivities, consistency checks). • Able to rigorously review and explain reasoning, identify methodological errors, and fact-check claims with high attention to detail; Minimum C1 English proficiency. • Comfortable applying structured sanity checks (conservation-style checks for finance: reconciliation, sign/units consistency, boundary cases, and plausibility bounds). • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, expert review, or editorial QA is strongly preferred.

Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Administrative assistant admin experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

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In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care. • 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health. • Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence. • Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology. • Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency. • Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Bachelors level education or higher Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

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Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Administrative assistant admin experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Job DescriptionRemote Life Insurance Sales Representative Work From Home | Flexible Schedule | Commission-Based Start 2026 with purpose and unlock your potential. The Wilson Agency is an independent life insurance agency focused on helping families protect what matters most while providing individuals the opportunity to build a flexible, commission-based career from home. This is a 1099 independent contractor position, not an hourly or salaried role. It is best suited for motivated, self-directed individuals who are comfortable working in a performance-based environment. About the Opportunity As a Remote Life Insurance Sales Representative, you will work with families who have requested information about coverage options. You'll educate clients, recommend appropriate solutions, and guide them through the application process - all while receiving training, mentorship, and ongoing support. Many people use the start of a new year to reset goals. If 2026 is your year to grow professionally, financially, and personally, this opportunity may be a strong fit. What You'll Do Meet with clients virtually (phone or Zoom) to assess insurance needs Educate families on life insurance, mortgage protection, final expense, and living benefits Follow up with leads provided through our systems Submit applications and assist clients through underwriting Participate in weekly training, coaching, and professional development What We Offer 100% remote, work-from-home opportunity Flexible schedule - set your own hours Commission-based compensation with no income cap Step-by-step training and mentorship Long-term growth opportunities, including leadership paths for qualifying agents A values-driven environment focused on integrity, service, and personal growth Who This Is a Good Fit For Self-motivated individuals who want control over their schedule and income Strong communicators who enjoy helping others Individuals open to learning and following a proven system Those seeking a flexible opportunity aligned with personal growth and purpose Requirements Must be 18 years or older and authorized to work in the U.S. Reliable internet connection, computer, and phone Comfortable working independently in a remote environment Life & Health Insurance License or willingness to obtain one (guidance provided) Compensation 100% commission-based (1099) No cap on earnings Income varies based on individual effort, consistency, and time invested Earnings Disclaimer: No income is guaranteed. Results are not typical and will vary. Success depends on individual effort, ability to follow training, market conditions, and client demand. Next Steps Qualified applicants will receive: Short informational videos about our agency and culture The option to schedule a brief Zoom call to determine mutual fit If you're ready to approach 2026 with clarity, purpose, and ownership over your future, we invite you to apply and learn more.

Join our team as a Certified Pharmacy Technician and make a meaningful impact by supporting patients who rely on intravenous homecare. In this role, you will contribute to safe, high-quality pharmaceutical care while collaborating with a team of dedicated professionals. Responsibilities Prepare and compound sterile parenteral and enteral medications, including chemotherapeutic agents, under pharmacist supervision. Ensure accuracy and completeness of prescription order entry and delivery documentation. Participate in patient care meetings to provide pharmacy expertise and support. Maintain compliance with quality assurance standards and monitor results for pharmaceutical testing. Assist with inventory management, including ordering, logging, and organizing supplies. Uphold confidentiality and adhere to all pharmacy policies and procedures. Support pharmacists in daily operations and contribute to continuous improvement initiatives. Engage in ongoing education and training to enhance professional skills. Qualifications Required: High School diploma or GED. Active CPhT certification from a nationally recognized program. Active RPhT with Florida Board of Pharmacy or LPN with Florida Board of Nursing. Minimum 1 year of experience preparing parenteral/enteral medications, including IV antibiotics and chemotherapeutic agents. Demonstrated proficiency in aseptic technique. Proficiency with Microsoft Suite and pharmacy software programs. Preferred: Experience in infusion pharmacy operations. Strong communication and customer service skills. Ability to work collaboratively across departments in a team environment. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ...@cigna.com for support. Do not email ...@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Data Entry experience needed. Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Data entry clerk experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

For 50 years, Brooks Rehabilitation , headquartered in Jacksonville, Fla., has been a comprehensive source for physical rehabilitation services. As a nonprofit organization, Brooks operates one of the nation's largest inpatient rehabilitation hospitals in the U.S. with 160 beds, one of the region's largest home healthcare agencies, over 50 outpatient therapy clinics, a Center for Inpatient Rehabilitation in partnership with Halifax Health in Daytona Beach, the Brooks Rehabilitation Medical Group, two skilled nursing facilities, assisted living and memory care. Brooks will treat more than 60,000 patients through its system of care each year. In addition, Brooks operates the Clinical Research Center, which specializes in research for stroke, brain injury, spinal cord injury and more to advance the science of rehabilitation. Brooks also provides many low or no cost community programs and services such as the Brooks Clubhouse, Brooks Aphasia Center and Brooks Adaptive Sports and Recreation to improve the quality of life for people living with physical disabilities. Brooks Rehabilitation proudly employs over 2,500 clinicians and staff across the state of Florida. We are looking for exceptional people to join our culture of caring and bring our mission to life. Position Summary: Under the direction of the System Director for Quality & Patient Safety, the Quality Analyst will monitor clinical documentation accuracy and apply performance improvement and quality principles to outcome and process measures within the assigned care setting. Must have RN license or RN experience a must. Job Responsibilities: Reviews and facilitates modifications to clinical documentation through concurrent (pre-bill) interaction with providers and other members of the healthcare team. Promotes capture of clinical severity to coded data by HIM team that supports the inpatient rehabilitation, skilled nursing or home health levels of service and complexity to ensure appropriate reimbursement. Communicates with the interdisciplinary team either through discussion or in writing (e.g., formal queries) regarding missing, unclear, or conflicting health record documentation, and clarifies the information as warranted. Educates providers and clinical staff regarding identification of disease processes that reflect complexity and acuity in order to facilitate accurate application of code sets. Demonstrates an understanding of complications, comorbidities tiers, RICs, IGC, case mix groups and CMS specific patient assessment data on the billed record, as well as the ability to impart this knowledge to providers and other members of the healthcare team. Gathers and analyzes information pertinent to documentation findings and outcomes and uses this information to develop action plans for process improvements. Analyzes quality trends and collaboratively creates action plans for performance improvement surrounding acute care transfers/hospital readmissions with consideration at the hospital, unit and patient specific trend levels. Patient safety indicators including but not limited to, falls, healthcare associated with pressure injuries, infections Functional improvement outcomes Other quality measures as identified or regulated Provides analysis and guidance for improving and maintaining quality components for USNWR/Newsweek or other publicly reported metrics to achieve best in class rankings. Assists with the annual AHRQ Survey of Patient Safety Culture process and facilitates results review, reporting and action planning with leadership for improved performance. Identifies performance improvement opportunities and develops processes, procedures, and policy to support these initiatives. Evaluates workflow processes utilizing lean strategies, process mapping, and performance improvement principles to identify opportunities and efficiencies. Ensures SNF compliance with CMS VBP, QRP, and Medicaid quality metrics by coordinating accurate MDS assessments, monitoring key clinical outcomes, and supporting provider education to improve resident care and reimbursement accuracy. Collaborates with QAPI teams to develop targeted improvement goals aligned with Five-Star ratings and survey readiness, leveraging data-driven dashboards and audits to identify risks and guide clinical interventions. Job Qualifications: Must have, Bachelor's degree in nursing from an accredited college or university preferred; other clinical degree with experience may be considered. Must have, Florida RN license with a minimum of 5 years' acute care or post-acute clinical expertise required Quality certification (CPHQ, Lean, Six Sigma) preferred; or ability to acquire Proven analytical and problem-solving abilities Proven documentation skills Ability to effectively prioritize and execute tasks in a high-pressure environment Good written, oral, and interpersonal communication skills Highly motivated and self-directed Keen attention to detail Team-oriented and skilled in working within a collaborative environment Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan and Match Employee Discount Program Educational Assistance Professional Development Programs Location: Remote/Hybrid - Daytona area

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

About the Role: Join our team as a Family Vacation Coordinator, assisting parents and families in planning trips that balance relaxation, fun, and convenience. Youll recommend destinations, arrange bookings, and handle the details so families can enjoy stress-free getaways. Responsibilities: Help families choose vacation destinations, resorts, and activities. Coordinate bookings for accommodations, transportation, and excursions. Provide recommendations for family-friendly experiences. Manage reservations, documentation, and payment processes. Maintain clear and supportive communication with clients. Qualifications: Strong communication and customer service skills. Organized, detail-oriented, and reliable. Comfortable working remotely and independently. Interest in family-oriented travel planning. What We Offer: Comprehensive training for new coordinators. Flexible scheduling with remote work. Performance-based pay structure. Ongoing mentorship and professional support. Access to family travel resources and perks.

Benefits: Tools Provided Uniforms Provided Overtime Potential Bonus Opportunities Paid Training Bonus based on performance Competitive salary Flexible schedule Up Closets, a leading provider of custom closet solutions is seeking a skilled closet designer/consultant to join our team. We are looking for someone passionate about creating functional and beautiful spaces that meet each client's unique needs. Requirements: Minimum of 2 years of sales experience Proficiency in technology and ability to understand software Excellent communication and interpersonal skills Strong organizational and time-management skills Valid driver's license and reliable transportation Ability to work independently and as part of a team Detail-oriented with a focus on quality and customer satisfaction Qualifications: Knowledge of construction materials and techniques Experience in closet or interior design service is a plus Responsibilities: Meet with clients to understand their storage needs and preferences Design custom closet systems using our software Provide estimates and proposals for custom closet systems Collaborate with the installation team to ensure accurate and efficient installation Ensure high-quality workmanship and attention to detail Provide exceptional customer service and communication throughout the design and installation process Maintain a safe and organized work environment Follow company policies and procedures related to design and customer service Flexible work from home options available. Compensation: $50,000.00 - $90,000.00 per year At Up Closets, we are more than just a custom closet design company - we are a tight-knit family of creative visionaries, builders, and dreamers who are passionate about transforming spaces and careers. Our story is one of innovation, growth, and commitment to excellence, and we're looking for exceptional individuals to join our team and be part of our exciting journey. If you're looking for more than just a job - if you want a fulfilling career that allows you to express your creativity and make a meaningful impact - then Up Closets is the place for you. We invite you to explore our career opportunities and become part of our dynamic team of closet space creators. Together, we'll shape the future of custom closet design. Welcome to Up Closets - where your career can truly reach new heights.

Title: Senior Account Manager - Commercial Lines Fully Remote (EST and CST only) | Supporting: Columbia, SC | Book Focus: General, Contractors Required: active P&C license / minimum 5+ years experience as a Commercial Lines Account Manager Strongly Preferred: CISR, CIC, CRIS and/or CPCU designations / 7-10+ years experience as a Commercial Lines Account Manager Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. Key Responsibilities: Technical Competence: Maintain a high degree of technical competence and industry expertise. Team Leadership: Direct daily activities and workflow of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of account management experience, or 7+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active property & casualty licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $75,000.00 to $100,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.