Technical Specialist jobs at Dent Wizard - 509 jobs

Company Cox Communications, Inc. Job Family Group Engineering / Product Development Job Profile Cloud Engineering Support Specialist I Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $24.23 - $36.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.Primary Responsibilities and Accountabilities Maintain and support multiple customer environments. Work a standard 40+ hour week with flexibility for business needs. Update and manage ticket backlog in accordance with internal policies. Provide crisis management by identifying high-priority issues and escalating appropriately. Deliver a customer-first experience while managing tickets via phone and email. Collaborate effectively with your immediate team and across all company divisions. Engage internal and external resources-including technical engineers, account teams, and project managers-to troubleshoot and resolve issues. Drive solutions that lead to resolution or mitigation with a high level of customer satisfaction. Follow guidance and direction from senior engineers while contributing to team goals. Remain flexible to customer-facing responsibilities, including travel to customer sites as required. Minimum Qualifications High school diploma/GED with less than 2 years of experience; or no diploma/GED with 2 years of experience. Strong communication, presentation, writing, and organizational skills. Ability to manage time effectively and adapt to shifting priorities. Willingness to work alternative days and shifts as needed (e.g., Tuesday-Saturday or Sunday-Thursday; Day, Evening, or Night shifts). Basic knowledge of Microsoft Active Directory (password resets, security groups). Basic networking knowledge (IP address, MAC address, Layer 1 vs. Layer 2). Proficiency with general computer usage, internet, and Microsoft Office applications. Preferred Qualifications Experience with Fortigate firewalls. SD-WAN management expertise. Advanced networking skills (NAT, Subnetting, VPN, Fortigate, vShield Edge). Server performance monitoring. Familiarity with N-able (RMM platform). Prior experience in a Managed Service Provider (MSP) environment. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? In this position... As part of the Ford Customer Service Division (FCSD) strategy to reimagine the dealer support model, Service Engineering & Operations is standing up a dedicated team to receive and resolve Technical Support Requests (TSR) from dealer technicians. The team's focus is to deliver a timely response while providing technical support, guidance, and repair plan information. This team will partner closely with the Technical Field Operations team to ensure delivery of excellent end to end technical support. The Case Analyst reports to the Commodity Supervisor and is responsible for case managing Technical Support Requests received from dealer technicians seeking technical assistance. They will provide remote diagnostic and repair guidance, owning the contact from beginning to confirmed resolution. The Case Analyst reports to the Commodity Supervisor and is responsible for case managing Technical Support Requests received from dealer technicians seeking technical assistance. They will provide remote diagnostic and repair guidance, owning the contact from beginning to confirmed resolution. What you'll do... Dealer Requests * Manage Dealer Technical Service Requests (multi-channel) for complex vehicle repairs. * Provide timely initial response. * Exercise independent judgement to communicate with technicians of all skill levels to provide diagnosis and repair plan: * Research workshop manuals, service publications and various other technical/engineering documents. * Respond / Formulate technically accurate recommendations. * Determine final disposition of a repair to confirm closure, completing outreach to the technician or Dealer service management if required. * Maintain timely case management ensuring that each case does not exceed allowable aging objectives. * Coordinate and collaborate with both Field Service Engineers (FSE) and directly with Dealer Management/Service Personnel to ensure steady progression on each case driving timely resolution. Escalation of concerns for assistance and support * Escalation to and interface with Engineering, and key stakeholders. * Escalation to and interface with Field Team to provide in-dealership assistance. Continuous Improvement * Participate in calibration sessions, peer reviews and team meetings, coaching and training sessions. * Support Company initiatives that enhance the vehicle diagnosis and repair process. The Case Analyst should be comfortable and familiar in representing the Voice of the Dealer & Technician when interfacing other cross-functional teams, along with maintaining Voice of the Customer mindset in driving towards continuous improvement of operations. This position is located in Allen Park, MI. What you'll do... Dealer Requests * Manage Dealer Technical Service Requests (multi-channel) for complex vehicle repairs. * Provide timely initial response. * Exercise independent judgement to communicate with technicians of all skill levels to provide diagnosis and repair plan: * Research workshop manuals, service publications and various other technical/engineering documents. * Respond / Formulate technically accurate recommendations. * Determine final disposition of a repair to confirm closure, completing outreach to the technician or Dealer service management if required. * Maintain timely case management ensuring that each case does not exceed allowable aging objectives. * Coordinate and collaborate with both Field Service Engineers (FSE) and directly with Dealer Management/Service Personnel to ensure steady progression on each case driving timely resolution. Escalation of concerns for assistance and support * Escalation to and interface with Engineering, and key stakeholders. * Escalation to and interface with Field Team to provide in-dealership assistance. Continuous Improvement * Participate in calibration sessions, peer reviews and team meetings, coaching and training sessions. * Support Company initiatives that enhance the vehicle diagnosis and repair process. The Case Analyst should be comfortable and familiar in representing the Voice of the Dealer & Technician when interfacing other cross-functional teams, along with maintaining Voice of the Customer mindset in driving towards continuous improvement of operations. This position is located in Allen Park, MI.

The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. This position would split time between Brighton and Lansing offices. Responsibilities Identifies and procures the hardware and software needed to satisfy user requirements. Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises. Loads appropriate software packages such as operating systems, networking components and office applications. Assists in the customization and adaptation of existing programs to meet users' requirements. Provides telephone, in-person and online support to end-users. Coordinates activities with network services and information systems groups. Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication. Refers major hardware problems to service personnel for correction. Connects users to networks and provides initial training in facilities and applications. Sets up and provides support for mobile devices. Assists in research and procurement of computer accessories and supplies. Manages IT inventory of supplies in the print room and server room. Performs other duties as assigned. Qualifications Formal Education, Licenses and Certifications High School diploma required. Associate's degree in technical field preferred. Knowledge and Experience Two (2) years of related experience. Competencies and Personal Attributes Ability to organize, multitask, and prioritize. Ability to communicate effectively verbally and in writing. Ability to interact with employees and vendors in a professional manner. Technical capacity Time management Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Availability This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Travel Local travel to all PEA Group offices is expected.

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a VIP Support Technician to join us. The VIP Support Technician provides dedicated, high-priority IT support to senior Department of Defense (DoD) personnel, including General Officers, Senior Executive Service (SES) members, Presidential Appointees (PAS), and other designated VIPs. This role ensures rapid incident resolution, proactive system maintenance, and seamless IT service delivery across classified and unclassified networks. Duties and Responsibilities: Deliver Level II “Gold” and Level III “Platinum” support to VIP users, including on-site and remote troubleshooting for NIPRNet, SIPRNet, and higher classification systems. Provide 24x7x365 support, including after-hours and emergency response, for VIP incidents and service requests. Conduct daily wellness visits to Level III VIPs to proactively identify and resolve IT issues. Support VIP travel by provisioning and testing mobile and secure communications equipment (e.g., DMCC, WINDAR-S). Install, configure, and maintain desktop and mobile devices, including secure systems and COMSEC equipment. Maintain and manage Home Kits and on-base residence IT setups for VIPs. Coordinate with internal and external support teams to ensure cradle-to-grave ownership of VIP tickets. Document incidents and service requests in the Ticket Management System (TMS) (e.g., ServiceNow). Provide training and user support for unified communications, remote access, and secure mobile platforms. Ensure compliance with cybersecurity protocols, including data-at-rest encryption and classified spillage remediation. Maintain bench stock of pre-configured equipment for rapid deployment. Qualifications Required Skills/Certifications: Clearance: Top Secret with SCI eligibility. Experience: Proven experience supporting senior leadership in a DoD or federal IT environment. Strong troubleshooting skills across Windows, mobile, and secure systems. Familiarity with VIP support protocols and high-urgency service delivery. Certifications: DoD 8570.01-M IAT Level II (e.g., Security+). Help Desk Institute (HDI) or A+ related certifications Skills: Excellent communication and customer service skills. Ability to work independently and under pressure. Proficiency with remote support tools (e.g., DameWare), TMS platforms, and mobile device management systems. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: There are no physical requirements for this position. Location: McLean, VA Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Job Description Purpose: This position exists to interface with dealers and retail customers ensuring Jayco's product warranty and service objectives are administered and accomplished in a timely, cost effective manner. Essential Functions: Communicates with customers and dealers in a professional manner to gather facts, negotiate solutions and resolve disputes. Responds to telephone and written inquiries on a wide variety of issues using SOPs in a high call volume environment. Authorizes dealer warranty work within guidelines and procedures. Authorizes repairs and supplies parts to non-Jayco repair centers. Provides information repair procedures and initiates unit returns for repair work. Provides technical service information to dealers and customers. Files incident reports for property damage, personal injury or fire. Additional Functions: Enters pertinent information into unit files. Performs other duties relating to technical service bulletins, arranging for transportation of returned parts or units, etc. Preferred Experience/ Knowledge: Knowledge of RV construction processes, warranty provisions, codes & standards, Lemon Laws, etc. Technical aptitude is required. Prior high volume call center experience is helpful. Necessary Skills & Abilities: Willingness to learn, grow and adapt to an ever changing product environment. Listening skills to thoroughly understand problems and respond appropriately in a timely manner. Desire and ability to problem solve effectively. Work Requirements: This position may require sitting, standing, working in front of a computer monitor in an open office setting approximately 95% of the day. This position regularly requires communicating with others; use of hands and fingers to operate phone, keyboard and other tools; reaching with hands and arms. This position is a full-time position, which may require some flexibility in hours and days worked. Regular attendance is required. Supervisory responsibilities: none Remote work: not available. Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Company Cox Communications, Inc. Job Family Group Engineering / Product Development Job Profile Cloud Engineering Support Specialist I Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $24.23 - $36.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. Primary Responsibilities and Accountabilities * Maintain and support multiple customer environments. * Work a standard 40+ hour week with flexibility for business needs. * Update and manage ticket backlog in accordance with internal policies. * Provide crisis management by identifying high-priority issues and escalating appropriately. * Deliver a customer-first experience while managing tickets via phone and email. * Collaborate effectively with your immediate team and across all company divisions. * Engage internal and external resources-including technical engineers, account teams, and project managers-to troubleshoot and resolve issues. * Drive solutions that lead to resolution or mitigation with a high level of customer satisfaction. * Follow guidance and direction from senior engineers while contributing to team goals. * Remain flexible to customer-facing responsibilities, including travel to customer sites as required. Minimum Qualifications * High school diploma/GED with less than 2 years of experience; or no diploma/GED with 2 years of experience. * Strong communication, presentation, writing, and organizational skills. * Ability to manage time effectively and adapt to shifting priorities. * Willingness to work alternative days and shifts as needed (e.g., Tuesday-Saturday or Sunday-Thursday; Day, Evening, or Night shifts). * Basic knowledge of Microsoft Active Directory (password resets, security groups). * Basic networking knowledge (IP address, MAC address, Layer 1 vs. Layer 2). * Proficiency with general computer usage, internet, and Microsoft Office applications. Preferred Qualifications * Experience with Fortigate firewalls. * SD-WAN management expertise. * Advanced networking skills (NAT, Subnetting, VPN, Fortigate, vShield Edge). * Server performance monitoring. * Familiarity with N-able (RMM platform). * Prior experience in a Managed Service Provider (MSP) environment. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Automotive Warranty Network, Inc, is the largest auto warranty claims management company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1500 very satisfied clients and have for over 35 years in the industry. This full-time position is a great opportunity for any experienced IT Support Analyst with the potential for growth and to be part of a rapidly expanding company! We offer a benefits package with competitive pay to qualified individuals. SUMMARY OF POSITION: Work with our customers and effectively resolve issues through phone, email, and chat. Maintain comprehensive knowledge to diagnose software, Windows, Word, Excel, Adobe, and printer issues. Provide support & guidance to AWN employees, salespeople, warranty administrators, and service professionals across our customer base. Communicate thoughtful, customized solutions that help customers move forward and grow their business. Show composure, resilience, and flexibility as customer needs evolve and case volume changes. Core Requirements and Responsibilities: Work with end users to identify and deliver required PC service levels. Help support multiple locations, using remote management software. Provide training and support to, end users and staff on computer operation and other issues. Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices. Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products. Perform on-site and remote analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions. Receive and respond to incoming calls, Help Desk Tickets, and/or e-mails regarding PC and/or hardware problems. Support development and implementation of new computer projects and new hardware installations. If necessary, communicate with third-party support and PC equipment vendors. Knowledge, Skills and Abilities: College diploma or accredited degree in the field of computer science, Microsoft Fundamentals Certification, Networking Certification and/or 3 years equivalent work experience. Excellent technical knowledge of PC and printer hardware. Hands-on hardware troubleshooting experience. Equipment support experience with desktop software. Conduct research into PC issues and products as required. Troubleshot and understand VPN technologies. Knowledge of HyperV and/or VMWare. Effective interpersonal skills and relationship-building skills. Problem-solving and analytical abilities. Effectively prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Strong customer-service skills. Ability to work in a fast-paced environment where changes to procedures are common Strong written and oral communication skills. Ability to present ideas. Attention to detail. Understanding of the organization's goals and objectives. Self-motivated. Additional Requirements and Details: Travel required up to 10% of the time. Working primarily from the headquarter office (DTC area in Denver). Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. Pay: $60,000.00 - $65,000.00 per year Benefits: Free Health Insurance for employee Free dental and vision care for employee 6% 401K match available PTO accrued after 6 months of employment Schedule: 8am-5pm On call as needed Experience: Troubleshooting: 3 years (Preferred) Windows: 3 years (Preferred)

International Motors' Used Truck Reconditioning Center is seeking a Repair Technician Associate to join our growing team. In this hands-on role, you will perform preventative maintenance (PM), diagnostics, and repair work on used Class 8 and light-/medium-duty trucks being prepared for resale through our nationwide network of 15 Used Truck Centers. You'll work across critical vehicle systems such as air brakes, HVAC systems, cooling systems, electronics, and onboard diagnostics, ensuring each unit meets safety and performance standards. This role is ideal for individuals with emerging experience in truck, diesel, or automotive repair, especially those comfortable with Class 8 diagnostics, engine rebuilding, and the use of dealer management systems. You will also support Certified Pre-Owned inspections and reconditioning processes, playing a key role in delivering a top-tier customer experience and high-quality finished product. Schedule: Monday through Friday, 8:00 AM - 4:30 PM No weekends. Responsibilities * Complete assigned work orders accurately and on schedule * Perform high-quality repairs efficiently on Class 8 and light-/medium-duty trucks * Diagnose and repair issues related to air brakes, HVAC, cooling systems, electronics, and onboard systems * Perform preventative maintenance (PM) services and safety inspections * Replace body components and assist with reconditioning for Certified Pre-Owned standards * Maintain a clean, safe, and organized work environment * Deliver strong workmanship that reflects our commitment to exceptional customer experience Minimum Requirements * At least 1 year of technical truck/automotive experience * Valid CDL License Additional Requirements * Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status) Desired Skills * Proficiency with Microsoft Office * Experience rebuilding engines * Knowledge of Class 8 and below truck diagnostics and onboard systems * Experience using Dealer Management Systems Benefits and Compensation We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more. For this position, the expected salary range will be commensurate with the candidate's applicable skills, knowledge and experience. You can learn more about our comprehensive benefits package at ******************************************** Company Overview ABOUT TRATON With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth. ABOUT INTERNATIONAL From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit ********************** * International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah. EEO Statement We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email ********************* to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

About Us Point One Navigation is building the future of precise location. Our mission is to deliver a unified location platform that enables autonomy, safety, and efficiency across industries from robotics to transportation. We are a high-performance, high-collaboration team that thrives on solving complex problems, moving fast, and delivering impact. Role Outcome The Support Lead owns the quality, speed, and scalability of Point One's customer support experience. This is a player-coach role: you will personally handle complex technical support cases while simultaneously designing the foundational systems, processes, and insights that enable us to scale support as the business grows. Success in this role means: Ensure customer issues are resolved quickly and effectively, optimizing for speed to resolution and a positive customer experience. The broader organization has continuous, structured visibility into customer friction, feature demand, and satisfaction. Leadership can make informed product and prioritization decisions grounded in real customer data, not anecdotes. Immediate Areas of Focus Deliver High-Quality Technical Support Personally manage a meaningful volume of customer support tickets, prioritizing speed, accuracy, and customer confidence. Ensure consistent, high-quality customer communication, setting expectations and providing timely updates throughout the support lifecycle. Model best-in-class technical support practices for the team through hands-on participation and leadership by example. Partner closely with FAEs and/or Network Operations to resolve issues efficiently and close the loop with customers. Build the Foundation for a Scalable Support Function Define and implement a support ticket taxonomy that reflects customer use cases, technical complexity, and urgency. Establish core support metrics (e.g., response time, resolution time, backlog health) and build simple, actionable reporting. Document standard operating procedures, escalation paths, and ownership models that enable consistency without bureaucracy. Define the initial scope and structure of the customer knowledge base, including what content exists, what's missing, and how it stays current. Leverage emerging technologies (automation, AI-assisted tooling, internal dashboards) to increase support efficiency and reduce repetitive work. Surface Customer Insights Across the Company Identify patterns, recurring issues, feature requests, and friction points across support interactions. Create a lightweight process for surfacing customer patterns and insights Ensure customer feedback informs prioritization, roadmap decisions, and quality improvements. Establish Visibility Into Customer Satisfaction Define which satisfaction metrics matter most (e.g., CSAT, NPS, or alternatives) and why. Determine when and how surveys are sent to customers without creating noise or fatigue. Establish an initial baseline of customer satisfaction and trends over time. Translate qualitative and quantitative feedback into clear action items. Coach and Develop the Support Function Train and mentor new technical support representatives, setting clear expectations for technical depth, customer communication, and ownership. Model best-in-class customer interactions through your own work. Continuously raise the bar for support quality as the team grows. Qualifications Experience in a player-coach support role, owning both hands-on support and system/process design. Strong technical background in GPS/GNSS, precise localization, or closely related domains (robotics, autonomy, embedded systems, or positioning technologies). Proven customer-facing experience as a technical support with the ability to explain complex concepts clearly and confidently. Experience standing up or significantly evolving an early-stage customer support function. Ability to define metrics, processes, and documentation without over-engineering. Demonstrated ability to train, mentor, and ramp technical support team members. Comfort working cross-functionally across GTM, Product and Engineering in a fast-moving environment. Bias toward action, ownership, and continuous improvement. Our Cultural Foundation At Point One, our cultural and operating design is built around one guiding principle: we must move with extreme speed and efficiency of effort to stay in a leadership position. This environment gives people a high level of autonomy and the ability to make a real impact. It also challenges every team member to grow - both professionally and personally. Because we focus on promoting from within rather than relying on external hiring, the opportunities for advancement are tremendous for those who seek them. That said, growth only comes from delivering in the present. What matters most is the job to be done today, not the job you want tomorrow. When we all focus on today's outcomes with excellence, the path to greater responsibility and growth naturally follows. We think about our culture in two dimensions: How We Show Up Every Day These are the behaviors we expect every team member to bring to work - the foundation of being a consummate, high-output teammate: Trust / Assume Best Intent - Trust allows us to move fast. When we start from trust, we spend no time second-guessing or looking for ulterior motives and thus focus all our energy on acting. High Output, Action Oriented - Our default posture is “yes.” We bias toward action and deliver results quickly, knowing that speed and efficiency compound into impact as we unblock others around us. Divine Discontent - We're never satisfied with the status quo and are self-motivated to improve ourselves, our work, and our company. We actively seek feedback in real-time to shorten improvement cycles. No Ego, One Team - Collaboration without ego creates leverage. When we win as one team, we eliminate friction and move faster together. Self Accountability - Taking ownership is the straightest line to learning, self-improvement, and correcting our course of action. And blaming others around us is a fast path to destroying trust. Operating Principles These are the systems and norms that amplify speed and efficiency at the company level: Edge Innovation - We bias toward action over approval. Experiment, decide, and move - failure is just a step toward faster learning. No Hierarchies - We practice self-prioritization and go direct to the source. Flattening layers reduces drag and maximizes autonomy. Customer Experience First - We optimize for the end-to-end customer outcome, not functional or departmental efficiency. This focus cuts waste, aligns priorities, and ensures we spend effort where it matters most. If this role sounds like a fit, we'd love to hear from you. Apply below and join us in shaping the future of precise location.

Job Schedule: Full-time Education Requirement: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Sponsorship: No Sign on bonus eligible up to $10,000 Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation We are currently looking for a ASE Master Tech - Techline Support Specialist 1 to join our team in Smyrna, TN. The role of the Techline Support Specialist replies to TECH LINE cases via email or phone, and/or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles. Collects and documents technical information on new vehicle incidents requiring repairs; prepares reports regarding such incidents for further investigation by engineering staff. A Day in the Life: * Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair. * Provides support consistent with brand values, profitability and cost reduction goals. * Documents all cases with required information; searches database for similar and related matches; updates existing reports and closes out completed reports. * Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind. * Provides feedback from dealership technicians regarding countermeasure procedures to various Nissan North America departments. * Teams with people from other organizations, independent of borders (functions, regions and affiliates) to complete reporting requirements. * As necessary, performs other related duties of which the above are representative. * Ability to perform work onsite at Field Quality Center - Smyrna, TN. Who We're Looking for: Required: * Education: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Certification as an ASE Master Technician or equivalent preferred. * Experience: Three or more years of automotive experience, plus one or more years of directly related professional level experience. * Job Knowledge and Skill: Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills. * Computer Skills: Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats. Typing speed of 30wpm or better. What You'll Look Forward to at Nissan: Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization. Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide. Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. NISSAN FOR EVERYONE People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included. Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to diversity and inclusion into the future. Smyrna Tennessee United States of America

Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience * *Apply with Resume! Work Authorization/Security Clearance Department of Defense (DoD) Secret security clearance, or the ability to obtain one Required: High School or better. Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19. Overview Experience Required: 2 years: Computer applications and operation of existing computer programs High school diploma or equivalent. Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware. Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +. Excellent PC and network troubleshooting skills. Preferred Education and Experience Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) IT Help Desk experience. Summary/Objective Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software. Install software on personal computers (PCs). Prepare new PCs for use, and previously used PCs for reuse. Perform routine maintenance of PC hardware and software. Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution. Administer PC users' IT, including ensuring compliance with security requirements. Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek Travel: None. **APPLY WITH RESUME!

Job Type: Full-time, Permanent Internal Job Title: Technical Support Analyst - Tier 1 Reports To: Team Lead, Technical Support Job Requirement(s): Travel throughout Canada and USA, 1 week per month No. of Openings: 01 “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun! “ The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team. As a Technical Support Analyst, you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations. Responsibilities: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner Logging and documenting all customer interactions within our ticketing system and escalating matters as required Collaborating with other groups/departments to streamline service delivery Identify opportunities to drive process improvements that positively impact the client's experience Develop knowledge and understanding of our software and the supporting Infrastructure Achieving relevant certification in line with department needs and requirements Achieving and exceeding KPI targets and other Metrics defined by the department Available to travel at least 1 week per month throughout the US and Canada Keeping abreast of Software enhancements and new releases, by reviewing release notes Commit to an ongoing personal development and cross-training as recommended by your Team Lead Qualifications: Relevant certification or post-secondary Diploma or Degree Valid Driver's License Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers Previous experience working with Networks (TCP/IP) Basic LAN/WAN knowledge CompTIA A+ and Network + Thorough understanding of PC hardware and software as well as Microsoft Products Excellent customer service skills Problem solving and trouble shooting skills Strong documentation abilities Effective time management and organization Strong multi-tasking and prioritization Excellent verbal and written communication skills Ability to work within and meet set deadlines Strong base knowledge of industry standard business applications Willingness to commit to an ongoing system of education and cross-training What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development Internal promotion and growth opportunities Free parking Staff events Great referral bonus Staff discounts with GM, Dell, and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

Job Schedule: Full-time Education Requirement: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Sponsorship: No Sign on bonus eligible up to $10,000 Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation We are currently looking for a ASE Master Tech - Techline Support Specialist 1 to join our team in Stansfield, AZ. The role of the Techline Support Specialist replies to TECH LINE cases via email or phone, and/or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles. Collects and documents technical information on new vehicle incidents requiring repairs; prepares reports regarding such incidents for further investigation by engineering staff. A Day in the Life: * Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair. * Provides support consistent with brand values, profitability and cost reduction goals. * Documents all cases with required information; searches database for similar and related matches; updates existing reports and closes out completed reports. * Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind. * Provides feedback from dealership technicians regarding countermeasure procedures to various Nissan North America departments. * Teams with people from other organizations, independent of borders (functions, regions and affiliates) to complete reporting requirements. * As necessary, performs other related duties of which the above are representative. * Ability to perform work onsite at Field Quality Center - Smyrna, TN. Who We're Looking for: Required: * Education: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Certification as an ASE Master Technician or equivalent preferred. * Experience: Three or more years of automotive experience, plus one or more years of directly related professional level experience. * Job Knowledge and Skill: Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills. * Computer Skills: Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats. Typing speed of 30wpm or better. What You'll Look Forward to at Nissan: Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization. Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide. Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. NISSAN FOR EVERYONE People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included. Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to diversity and inclusion into the future. Stanfield Arizona United States of America

The Technical Support Specialist serves as the first point of contact for store leaders and franchisees, providing technical assistance and troubleshooting to resolve IT-related issues efficiently. This role focuses on achieving first-call resolution by diagnosing problems, guiding users through solutions, or determining when equipment replacement is necessary. The specialist is responsible for accurately documenting issues, processing hardware replacement requests, and escalating incidents to the appropriate resolver groups when needed. By delivering excellent customer service and ensuring minimal disruption to store operations, this position plays a critical role in maintaining system reliability and operational efficiency across multiple point-of-sale platforms and store technologies Responsibilities: Provide first-call resolution by diagnosing and resolving technical issues with store leaders and franchisees over the phone using remote troubleshooting tools and support software. Utilize remote desktop applications, system monitoring tools, and diagnostic software to analyze and resolve hardware, software, and network-related issues. Troubleshoot point-of-sale (POS) systems, payment terminals, networking equipment, and other store technologies, ensuring minimal disruption to business operations. Identify when equipment replacement is necessary and process orders using asset management and ticketing systems to ensure timely resolution. Accurately document all interactions, troubleshooting steps, resolutions, and hardware replacements within the incident management system (e.g., ServiceNow, Zendesk, or similar). Escalate unresolved or complex incidents to the appropriate resolver group, ensuring all relevant technical details and troubleshooting steps are included for efficient resolution. Maintain a strong understanding of company-supported technologies, including multiple POS platforms, store IT infrastructure, and related hardware/software. Follow established protocols for prioritizing and handling incidents based on severity, impact, and business needs. Communicate effectively with store personnel, providing clear instructions, setting expectations, and ensuring excellent customer service. Continuously learn and adapt to new technologies, software updates, and system changes to improve troubleshooting efficiency and effectiveness. Skill Requirements: Ability to perform repeated bending, standing and reaching Strong knowledge of troubleshooting hardware, software, and network-related issues, including POS systems, payment terminals, and store IT infrastructure. Proficiency in using remote desktop tools (e.g., TeamViewer, BeyondTrust, Microsoft Remote Desktop) for troubleshooting and diagnostics. Experience with incident management and ticketing systems (e.g., ServiceNow, Zendesk, JIRA) for tracking and documenting technical issues. Ability to prioritize and handle multiple issues simultaneously in a fast-paced environment. Logical and methodical approach to diagnosing technical problems and escalating when necessary. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Strong customer service orientation with a patient, empathetic approach to assisting store leaders and franchisees. Ability to remain calm and professional under pressure, especially during major incidents or outages. Understanding of networking fundamentals, including TCP/IP, VPN, Wi-Fi, routers, and switches. Ability to diagnose and resolve issues with Windows-based systems, peripheral devices (printers, scanners, cash drawers), and cloud-based applications. Basic knowledge of cybersecurity best practices, data protection, and company IT policies. Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department Education Requirements: Associate degree in Computer Networking or 2 years of related experience At times temporary mandatory over-time at 1.5x pay may be required in accordance with federal and applicable state and local laws. If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link .

I.T. HELPDESK TECH POSTITION AVAILABLE WITH EARNHARDT MANAGEMENT COMPANY! Work for one of the largest and most exciting automotive groups in Arizona; Earnhardt Auto Centers! Earnhardt's I.T. Department is now taking applications for a Full Time Helpdesk Employee. We are in need of a career-oriented individual to join our team. This is an entry level position. CompTIA A+ certification is required. Responsibilities include: * Diagnose software and hardware problems * Provide technical training to employees * Installs and configures computer equipment including computers, printers, monitors, scanners, etc. * Must have reliable vehicle able to drive to multiple locations in a day * Document work performed in ticketing system * Take phone calls on helpdesk line * Professionally represent company to fellow employees Earnhardt Auto Centers is one of the oldest auto groups in Arizona and has been family-owned and operated since 1951. We offer a range of great benefits including Health, Dental, Vision, 401k, Vacation, etc. (see hiring manager for details). If you are interested in joining our outstanding team, please send your resume to Shawn Smith at Earnhardt Marketing Company via email at ************************* This position is available with the Earnhardt Corporate I.T. Department located at: 7300 W Orchid Ln, Chandler, AZ 85226

The Technical Support Specialist serves as the first point of contact for store leaders and franchisees, providing technical assistance and troubleshooting to resolve IT-related issues efficiently. This role focuses on achieving first-call resolution by diagnosing problems, guiding users through solutions, or determining when equipment replacement is necessary. The specialist is responsible for accurately documenting issues, processing hardware replacement requests, and escalating incidents to the appropriate resolver groups when needed. By delivering excellent customer service and ensuring minimal disruption to store operations, this position plays a critical role in maintaining system reliability and operational efficiency across multiple point-of-sale platforms and store technologies. Key Duties and Responsibilities Provide first-call resolution by diagnosing and resolving technical issues with store leaders and franchisees over the phone using remote troubleshooting tools and support software. Utilize remote desktop applications, system monitoring tools, and diagnostic software to analyze and resolve hardware, software, and network-related issues. Troubleshoot point-of-sale (POS) systems, payment terminals, networking equipment, and other store technologies, ensuring minimal disruption to business operations. Identify when equipment replacement is necessary and process orders using asset management and ticketing systems to ensure timely resolution. Accurately document all interactions, troubleshooting steps, resolutions, and hardware replacements within the incident management system (e.g., ServiceNow, Zendesk, or similar). Escalate unresolved or complex incidents to the appropriate resolver group, ensuring all relevant technical details and troubleshooting steps are included for efficient resolution. Maintain a strong understanding of company-supported technologies, including multiple POS platforms, store IT infrastructure, and related hardware/software. Follow established protocols for prioritizing and handling incidents based on severity, impact, and business needs. Communicate effectively with store personnel, providing clear instructions, setting expectations, and ensuring excellent customer service. Continuously learn and adapt to new technologies, software updates, and system changes to improve troubleshooting efficiency and effectiveness. Education and Experience Education: Associates/2 Yr Degree Years of Relevant Experience: 2+ years Specific Knowledge and Skills Ability to perform repeated bending, standing and reaching Strong knowledge of troubleshooting hardware, software, and network-related issues, including POS systems, payment terminals, and store IT infrastructure. Proficiency in using remote desktop tools (e.g., TeamViewer, BeyondTrust, Microsoft Remote Desktop) for troubleshooting and diagnostics. Experience with incident management and ticketing systems (e.g., ServiceNow, Zendesk, JIRA) for tracking and documenting technical issues. Ability to prioritize and handle multiple issues simultaneously in a fast-paced environment. Logical and methodical approach to diagnosing technical problems and escalating when necessary. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Strong customer service orientation with a patient, empathetic approach to assisting store leaders and franchisees. Ability to remain calm and professional under pressure, especially during major incidents or outages. Understanding of networking fundamentals, including TCP/IP, VPN, Wi-Fi, routers, and switches. Ability to diagnose and resolve issues with Windows-based systems, peripheral devices (printers, scanners, cash drawers), and cloud-based applications. Basic knowledge of cybersecurity best practices, data protection, and company IT policies. Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs, as necessary. Pay: $19.00 - $25.00 Hourly If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Change Initiative For Hiring. For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link .

The name "Astemo" is derived from the words "Advanced Sustainable Technologies for Mobility" and describes the mission of the integrated company to "provide a safe, sustainable and comfortable mobility life through technologies that contribute to an advanced and sustainable society". Our people are at the heart of achieving these goals, and we are proud to be an equal opportunities employer. We recruit and develop people from diverse backgrounds who can bring their skills and experience to our organization and make us even more effective. Own the Future and become a part of the team. Position Summary: This is an entry level role in the maintenance team. The person in this role is responsible for monitoring, maintaining and troubleshooting assigned manufacturing equipment. The TA is a key part of the technical support team for their assigned shift. Position Duties and Responsibilities: * Troubleshoot to perform simple machine repairs and recoveries to address downtime and quality issues * Perform Preventive Maintenance as assigned * Monitor process performance to ensure quality and efficiency targets are reached * Additional duties as prescribed by the coordinators Minimum Qualifications: * High school graduate or equivalent * Minimum Work Keys scores: 4 in Workplace Documents, 3 in Applied Mathematics, 4 in Graphic Literacy, and 3 in Applied Technology * Ability to follow procedures to accomplish assigned tasks * Careful attention to detail * Minimum 1-year work experience in an industrial manufacturing setting. * Willingness to work 40 or more hours per week and all shifts Preferred Qualifications: * Experience using mechanical hand tools * 3+ years related work experience in an industrial manufacturing setting * Familiarity with PLC's, Robot's, and industrial electronics a plus

Job DescriptionDescription: Day Shift! 2+ Years Experience with Heavy Equipment/Vehicle Parts inventory or operations. Need to have Equipment Parts experience to assist with parts ordering, Inventory updates, and spot-checking inventory accuracy. Ability to move parts up to 40lbs. Nice busy professional environment with people focused on operations for a major shipper of packages both large and small. Airport environment and activities requires clean background and valid drivers license. Direct Deposit every 2-weeks, Health/Vision/Dental, Holiday & PTO, 401k Requirements:

Full-time Description Day Shift! 2+ Years Experience with Heavy Equipment/Vehicle Parts inventory or operations. Need to have Equipment Parts experience to assist with parts ordering, Inventory updates, and spot-checking inventory accuracy. Ability to move parts up to 40lbs. Nice busy professional environment with people focused on operations for a major shipper of packages both large and small. Airport environment and activities requires clean background and valid drivers license. Direct Deposit every 2-weeks, Health/Vision/Dental, Holiday & PTO, 401k Salary Description $23 - $25