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Dental assistant/receptionist vs dental receptionist

The differences between dental assistant/receptionists and dental receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dental assistant/receptionist and a dental receptionist. Additionally, a dental assistant/receptionist has an average salary of $38,823, which is higher than the $34,359 average annual salary of a dental receptionist.

The top three skills for a dental assistant/receptionist include patients, customer service and dental procedures. The most important skills for a dental receptionist are patients, customer service, and phone calls.

Dental assistant/receptionist vs dental receptionist overview

Dental Assistant/ReceptionistDental Receptionist
Yearly salary$38,823$34,359
Hourly rate$18.66$16.52
Growth rate8%-
Number of jobs80,31766,076
Job satisfaction--
Most common degreeAssociate Degree, 25%High School Diploma, 32%
Average age3842
Years of experience22

What does a dental assistant/receptionist do?

A dental assistant/receptionist is responsible for managing dental appointments, including scheduling or canceling patients' dental sessions. Dental assistants/receptionists inform patients ahead of time if the dentist is out to reschedule another appointment. They also process payments, respond to customer's inquiries about dental services the clinic offers, updating patient information on the database, and creating a patient chart and visiting records for the dental staff's reference. A dental assistant/receptionist must have excellent communication and organization skills to assist patients efficiently and perform administrative tasks as needed.

What does a dental receptionist do?

A dental receptionist is responsible for performing administrative and clerical duties to support dental office operations and ensure that the patients receive the highest quality care services. Dental receptionists manage and schedule the patients' appointments, determine the availability of the dentist, process dental reports and service payments, and ensure the adequacy of dental inventories. They also organize the database system by updating patients' information, sending referrals to medical specialists, pulling-up patient charts, and responding to the patients' dental inquiries and concerns.

Dental assistant/receptionist vs dental receptionist salary

Dental assistant/receptionists and dental receptionists have different pay scales, as shown below.

Dental Assistant/ReceptionistDental Receptionist
Average salary$38,823$34,359
Salary rangeBetween $26,000 And $57,000Between $27,000 And $42,000
Highest paying CityMinneapolis, MNBellingham, WA
Highest paying stateMinnesotaAlaska
Best paying companyMount Sinai Health SystemUniversity of Southern California
Best paying industryHealth CareHealth Care

Differences between dental assistant/receptionist and dental receptionist education

There are a few differences between a dental assistant/receptionist and a dental receptionist in terms of educational background:

Dental Assistant/ReceptionistDental Receptionist
Most common degreeAssociate Degree, 25%High School Diploma, 32%
Most common majorDental AssistingBusiness
Most common college--

Dental assistant/receptionist vs dental receptionist demographics

Here are the differences between dental assistant/receptionists' and dental receptionists' demographics:

Dental Assistant/ReceptionistDental Receptionist
Average age3842
Gender ratioMale, 6.7% Female, 93.3%Male, 4.9% Female, 95.1%
Race ratioBlack or African American, 8.2% Unknown, 5.1% Hispanic or Latino, 24.8% Asian, 8.8% White, 52.3% American Indian and Alaska Native, 0.8%Black or African American, 9.4% Unknown, 4.3% Hispanic or Latino, 27.0% Asian, 5.5% White, 52.9% American Indian and Alaska Native, 0.8%
LGBT Percentage4%6%

Differences between dental assistant/receptionist and dental receptionist duties and responsibilities

Dental assistant/receptionist example responsibilities.

  • Coordinate continuing education courses, schedule in office training sessions and manage first aid, CPR and a certifications.
  • Contact pharmacist to authorize medication for patients prior to dental procedures.
  • Store records securely and handle in compliance with legal requirements, including the HIPAA privacy and security regulations.
  • Assist in a variety of dental procedures including all types of fillings, root canals, extractions, crowns and dentures.
  • Chart, examination/treatment information, scheduled/cancel appointments using CDA.
  • Provide state-of-the-art individualize orthodontic treatment to adult and adolescent patients.
  • Show more

Dental receptionist example responsibilities.

  • Manage an adjoining veterinary supply shop that sell medications, animal food and pet equipment.
  • Perform administrative and receptionist duties by managing patient records while staying in compliance with HIPAA and JCAHO.
  • Manage Eaglesoft system thereby maximizing and balancing the calendar of appointments to drive practice revenue while maintaining optimal practice productivity.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Register new patients according to office protocol using EagleSoft.
  • Experience in PPO and some HMO insurances.
  • Show more

Dental assistant/receptionist vs dental receptionist skills

Common dental assistant/receptionist skills
  • Patients, 31%
  • Customer Service, 8%
  • Dental Procedures, 5%
  • Appointment Scheduling, 4%
  • Strong Computer, 4%
  • Dental Care, 4%
Common dental receptionist skills
  • Patients, 35%
  • Customer Service, 17%
  • Phone Calls, 10%
  • Patient Accounts, 8%
  • Front Desk, 3%
  • HMO, 3%

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