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Top 49 Dental Assistant/Receptionist Skills

Below we've compiled a list of the most important skills for a Dental Assistant/Receptionist. We ranked the top skills based on the percentage of Dental Assistant/Receptionist resumes they appeared on. For example, 15.4% of Dental Assistant/Receptionist resumes contained Dental Procedures as a skill. Let's find out what skills a Dental Assistant/Receptionist actually needs in order to be successful in the workplace.

These are the most important skills for a Dental Assistant/Receptionist:

1. Dental Procedures

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high Demand
Here's how Dental Procedures is used in Dental Assistant/Receptionist jobs:
  • Assisted with minor dental procedures including amalgam, composite and temporary fillings.
  • Contacted pharmacist to authorize medication for patients prior to dental procedures.
  • Communicate and educate patients about hygiene and dental procedures.
  • Maintained the patient data base, checked in patients, filing, and assisting the Dr. with dental procedures.
  • Build good relations with each patient and show a caring attitude, as dental procedures are painful
  • Assisted the dentist during dental procedures and sterilized instruments for the dentist before and during procedures.
  • Assisted doctor with dental procedures, answered phones, scheduled patients, and managed billing.
  • Coordinated appointment schedules, correctly arranged tools prior to dental procedures and surgeries.
  • Explain dental procedures to be performed, as well as follow-up treatments.
  • Assist Dentist in all dental procedures and tasks as necessary.
  • Assisted dentist in a wide range of dental procedures.
  • Assisted the dentists during exam and routine dental procedures.
  • Assisted during dental procedures and developed x-rays.
  • Persuade a patient to have dental procedures.
  • Assist dentist with all dental procedures.
  • Prepare tray setups for dental procedures.
  • Assisted dentist during dental procedures.
  • Assisted doctors with dental procedures.
  • Assist in dental procedures Cater to patient, being observant to comfort level and other needs.
  • Assisted doctors in various dental procedures .

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2. Insurance Companies

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high Demand
Here's how Insurance Companies is used in Dental Assistant/Receptionist jobs:
  • Submitted Insurance Claims through electronic filing, Verified Eligibility via internet/telephone for Major insurance companies i.e.
  • Verify insurance benefits, collected co-payments, coordinated with insurance companies regarding insurance claims and reimbursements.
  • Processed accounts receivable and billed insurance companies.
  • Contacted insurance companies to get prior authorizations.
  • Assisted dentist with dental and office procedures, negotiated rates with insurance companies, and revamped scheduling procedures that improved efficiency.
  • Scheduled appointments for both new and existing patient, take payments, send payment requests to patients and insurance companies.
  • Processed insurance claims; called insurance companies to follow up on denied claims or claims needing more documentation.
  • Recorded patient s insurance information and made contact with insurance companies to verify patient s coverage.
  • Filed all insurance claims and took care of any phones calls made to insurance companies.
  • Collect money owed to the dental office from private pay patients and from insurance companies.
  • Verified payments done by insurance companies were accurate and according to contract guidelines.
  • Verify insurances and follow up with insurance companies on unpaid claims.
  • Answer phones, dental billing and communicating with insurance companies.
  • Set up the practice with all insurance companies.
  • Duplicated x-rays when requested by insurance companies.
  • File insurance claims with numerous insurance companies.
  • Experience with receiving payments from insurance companies, entering and presenting treatment plans Insurance claims, denials, pre-determinations.
  • Typed pre-approval forms for insurance companies.
  • Answered phones Billed insurance companies.
  • Sent/Received Treatment Pre-Authorizations working directly with various insurance companies Maintained accurate financial records including patient EOBs & patient insurance copays.

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3. Patient Care

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high Demand
Here's how Patient Care is used in Dental Assistant/Receptionist jobs:
  • Ministered routine patient care and monitoring, including instruments and material set up and sterilization.
  • Administered routine patient care and monitoring, including instrument and material setup and sterilization.
  • Delivered excellent patient care to every patient.
  • Improved organizational skills in order to successfully handle day-to-day inquiries, complaints, and patient care in a fast-paced environment.
  • Assist Dentist with patient care, filing charts, X-Rays, purchasing, scheduling, filing insurance, etc.
  • Assisted Orthodontist chair side with a variety of patient care, office and laboratory duties and procedures.
  • Assist with direct patient care, routine laboratory functions and patient record and office management.
  • Assisted Dr. Williamson in performing patient care procedures and reviewed after care instructions with patients.
  • Maintained a professional and positive environment for the patients and guaranteed superior patient care.
  • Assist one dentist in ensuring optimal patient care and smooth daily functioning of office.
  • Performed a verity of patient care, Office, and Laboratory duties.
  • Organized duties, keep records, charting and patient care.
  • Provide patient care and instruction.
  • Assist the dentist, patient care, front desk work.
  • Answered Phones, Coordinated Patient Care Appointments, Filed Charts, Filed Insurance Claims, Filed Charts.
  • Assisted the doctors in a two chair schedule, maintaining excellent patient care & doctor satisfaction.
  • Worked closely with the HYG department to achieve outstanding patient care boosting Recare and SRP's.
  • Assisted doctor with patient care including endo, perio surgery and orthodontics.
  • Provided patient care to all patients Multi-tasked daily front office procedures Scheduled and rescheduled patient appointments Assisted in daily routines and procedures
  • Scheduled appointments * Managed office * Obtained new patient information * Ordered supplies and maintained inventory records * Assisted with patient care

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4. Front Desk

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high Demand
Here's how Front Desk is used in Dental Assistant/Receptionist jobs:
  • Front Desk I would do recall and schedule patients for their 6 month check up and cleaning.
  • Transferred phone calls to various departments within Dental Education and the front desk of the dental practice.
  • Front desk operations: Greeted and interacted with patients in the office and on the phone.
  • Assist front desk answering phone and performing clerical duties as needed and time permitted.
  • Worked the front desk making appointments, handling insurance claims, and collecting payments.
  • Managed front desk duties including insurance, billing, treatment planning and scheduling.
  • Oversee computerized front desk management and patient relations for a fast-paced dental office.
  • Helped front desk answer phones, check in and check out patients.
  • Assisted Front Desk in scheduling of appointments and filing of insurance claims.
  • Worked the front desk, and assisted in paperwork.
  • Assisted Dr, when needed worked front desk.
  • Worked at the Front Desk as needed.
  • Assist the Dr. or work the front desk, depending on the job for the day.
  • Front desk receptionists, greet patients, schedule appointments, and follow up on Laboratory cases collect payment and insurance verification.
  • Joined team as a front desk receptionist that had the ability to triage all emergencies and also assist chairside with them.
  • Assisted dentist (General, Oral Surgery, Orthodontics, & Pediatric Dentist) Front desk receptionist in various offices
  • Front desk, rear desk set up and maintain charts, make appointments, posting (Soft-Dent)
  • Charted * Greeted patients in a friendly manner and made them comfortable in the dental chair, and front desk.
  • Assisted doctors chair side when needed Accomplishments Accountable for running a smooth front desk.
  • Front Desk/ Scheduling Billing Inquiries Assisting when needed

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1 Front Desk Jobs

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5. Appointment Scheduling

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high Demand
Here's how Appointment Scheduling is used in Dental Assistant/Receptionist jobs:
  • Demonstrated organized clerical work, effective maintenance of medical records including patient processing, answering phones, and appointment scheduling.
  • Lead operational activities including phone management, appointment scheduling, referral processing, inventory supply management and inventory procurement.
  • Engaged in appointment scheduling, insurance verification and authorization, and patient chart preparation.
  • Co-managed phone-in and walk-in appointment scheduling for dentist and dental hygienist.
  • Used computerized appointment scheduling systems and fixed all patient appointments.
  • Provided clinical information to support patient appointment scheduling.
  • Front office duties including appointment scheduling, treatment presentation and planning, insurance billing, payment collections, and patient financing.
  • Developed and managed record keeping including patient recall, insurance, collections, appointment scheduling, payroll, and taxes.
  • Performed: appointment scheduling, collection of demographics, insurance information, preparation of patient files and payment collections.
  • Assisted with patient registration, appointment scheduling, billing, filing, scanning, and other administrative support duties.
  • Served as a front-desk floater, assisted in customer service, processing billing and payments and appointment scheduling.
  • Handled all administrative functions, including, appointment scheduling for check-ups, dental cleanings and minor procedures.
  • General front office duties: appointment scheduling and confirmation, customer service, fax documents.
  • General office duties, appointment scheduling, patient billing, and accounts receivable.
  • Front office, appointment scheduling, chart filing and pulling, filing insurance.
  • Managed front desk, patient appointment scheduling, insurance verification and claims.
  • Provided Ad Hoc assistance in the office (appointment scheduling, record keeping, telephone management, and billing).
  • Assisted dental procedures, sterilization and x ray development Reception duties including appointment scheduling, filing and recall.
  • Prepared patients for dental care service Operated Digital x-rays Patient appointment scheduling and follow ups Front and back office support
  • Assisted with dental billing Receptionist duties Appointment scheduling Insurance verification Operatory clean-up Sterilization of instruments Dental radiographs

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6. Treatment Plans

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high Demand
Here's how Treatment Plans is used in Dental Assistant/Receptionist jobs:
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Formulated treatment plans with restorative dentists and orthodontists.
  • Answered telephone, scheduled patients appointments, coordinated schedules for doctors and hygienists, confirmed appointments, and prepared treatment plans.
  • Presented and discussed treatment plans with patients and the next steps forward (finances and scheduling).
  • Discussed financial aspect of treatment plans, received & posted payments, and verified insurance benefits/plans.
  • Presented treatment plans and made financial arrangements for all dental services provided and procedures performed.
  • Designed a dental report card that explained patients' dental health status and treatment plans.
  • Managed and filed non-VA care treatment plans and claims in both paper and electronic formats.
  • Handled cash treatment plans, called insurance companies to check eligibility and scheduled appointments.
  • Handle phones, appointments, treatment plans, client care chair side, chart documentation
  • Presented treatment plans to patients and discussed payments and payment plan options.
  • Take appropriate x-rays, chart, complete and relay treatment plans.
  • Presented treatment plans and achieved accounts receivable to over 100%.
  • Presented treatment plans to patients, and scheduled follow up appointments.
  • Chart Promote treatment plans and encourage patients to begin treatment.
  • Composed treatment plans in coordination with patient's benefits.
  • Explained treatment plans to the customer when necessary.
  • Complete treatment plans and type chart notes.
  • Verify insurance coverage, collect copays, draft treatment plans according to doctor.
  • Utilized Easy Dental software for treatment plans and organizing patient information.

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7. Composite Restorations

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high Demand
Here's how Composite Restorations is used in Dental Assistant/Receptionist jobs:
  • Assisted in Amalgam and Composite Restorations, Crowns and Bridges, Partials and Dentures, fabricated all Temporaries and Night Guards.
  • Assist in procedures such as composite restorations, crown preparation, tooth extraction, root canals, and implants.
  • Assisted dentist with various procedures such as amalgam and composite restorations, root canals, porcelain veneers and extractions.
  • Assisted with amalgam and composite restorations, root canals, and extractions.

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8. Oral Hygiene

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high Demand
Here's how Oral Hygiene is used in Dental Assistant/Receptionist jobs:
  • Provide patient with oral hygiene education, orthodontic adjustments and procedures.
  • Prepared patients for dental health services and instructed them in appropriate post- operative instructions, diet and oral hygiene.
  • Counseled patient and parent the importance of oral hygiene and care for their teeth while in treatment.
  • Informed clients on the various aspects of oral hygiene including before and after dental care treatment.
  • Educated & supported patients on dental procedures, oral hygiene, and general health & well-being.
  • Educate patients about oral hygiene, plaque control, and post-operative care.
  • Educated patients about proper oral hygiene and prevention of dental diseases.
  • Educate patients on appropriate oral hygiene strategies to maintain oral health.
  • Educated patient's about oral hygiene and post operative care.
  • Educated patients about proper oral hygiene and plaque control procedures.
  • Instruct patients in oral hygiene and plaque control programs.
  • Educated the patient on oral hygiene habits during treatment.
  • Educate patients on oral hygiene/treatment post op instructions.
  • Educated clients on oral hygiene.
  • Educated patients on oral hygiene.
  • Teach patients oral hygiene methods.
  • Instruct patients on oral hygiene.
  • Instruct patients in oral hygiene.
  • Performed patient teeth cleaning and oral hygiene using full spectrum of dental instruments.
  • Instructed patients on the best methods for practicing oral hygiene Delivered fluoride applications Responsible for Sterilizing and cleaning all instruments.

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9. Phone Calls

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high Demand
Here's how Phone Calls is used in Dental Assistant/Receptionist jobs:
  • Front office I assisted in scheduling, answering phone, filing, accounts receivable, collections, and reminder phone calls.
  • Answer phone calls, take messages, respond to inquiries and provide clerical and secretarial support to the staff and doctor.
  • Handled incoming phone calls, set up patient appointments, took payments from patients and posted them to patients accounts.
  • Assisted the Owner in file organization, graphic design work, phone calls, and various administrative tasks.
  • Performed daily office tasks including answering phone calls, faxing, supply ordering, etc.
  • Provided assistance to doctors such as filing, copying, and answering phone calls.
  • Make payments arrangements and make phone calls when payments were past due.
  • Answered phone calls, greeted patients, and scheduled appointments.
  • Answered all incoming phone calls, and handled them accordingly.
  • Take phone calls and assist with phone filing etc.
  • Answered and responded to phone calls with professionalism.
  • Answered and placed phone calls regarding patient appointments.
  • Answer phone calls and take messages.
  • Answered and directed phone calls.
  • Answered phone calls, scheduled patient appointments, performed insurance breakdowns, presented and discussed treatment plans and finances with patients.
  • Answered phone calls in a professional and reassuring manner that was repeatedly commended by patients and referring doctors.
  • Answered phone calls, scheduled patients, took payments, and delt with insurance companies.
  • Answer phone calls Greet and check in patients.
  • Schedule appointments Answering phone calls Calling insurance for coverage
  • Assisted with operational activities including answering multi-line phone calls, preparing patient charts, and checking in and discharging patients.

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10. Lab Cases

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high Demand
Here's how Lab Cases is used in Dental Assistant/Receptionist jobs:
  • Organize incoming and out going lab cases by patient's name in shelf bins and log book.
  • Contacted patients about their approvals and lab cases and also called in emergency referrals for patients.
  • Assist Dentist in procedures, lab cases, inventory, and all other office needs.
  • Monitor dental supplies and equipment inventory, tracked lab cases, and make orders.
  • Write up lab slips, send lab cases and communicate to dental laboratories.
  • Managed incoming and outgoing lab cases, prepared daily deposits and reports.
  • Performed daily duties such as Lab cases, and Inventory
  • Ordered and managed supply inventory and lab cases.
  • Coordinate logistical tracking system for lab cases.
  • Prepared all outgoing lab cases and paperwork.
  • Send out lab cases and order supplies.
  • Check lab cases for patients.
  • Pick up & drop off Lab cases.
  • Preform required laboratory procedure, and oversea lab cases to and from the labs* Using Fourhanded assisting technique.
  • Administered Radiographs, maintained OSHA: procedures and guidelines for office and processed dental lab cases.
  • Implemented an original inventory management system for lab cases (i.e.
  • Process lab cases, maintain logs, and equipment maintenance.
  • Track lab cases and referrals to and from other doctors.Inventory Management: Monitor inventory and order dental office supplies as needed.
  • Expose and develope dental radiographs, process lab cases, maintain lab logs, equipment, and dental inventory of supplies.
  • Assisted doctors with patients chair side Tray set ups for procedures Sterilization in office setting Maintained incoming and outgoing lab cases

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11. Customer Service

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high Demand
Here's how Customer Service is used in Dental Assistant/Receptionist jobs:
  • Demonstrated exceptional customer service by answering phones and addressing patient inquiries.
  • Provided patients with insurance benefits and customer service.
  • Assisted Dentists with dental examinations and procedures in a sterile environment, provided customer service and assisted with records and billing.
  • Supervised the supply of office equipment, health and safety policies, and customer service.
  • Handle a variety of customer service and administrative tasks and resolved customer issues.
  • Provided customer service over phone and in person on a daily basis.
  • Sanitized all instruments in autoclave Skills Used Expanded functions and customer service skills
  • Procure the goal of excellent customer service provided to all patients.
  • Resolved complaints with empathy, excellent customer service and thorough research.
  • Provide customer service and assist with claims and referrals.
  • Provided customer service oriented-care 100% of time.
  • Schedule patient appointments, filing, customer service.
  • Provided efficient customer service to clients.
  • Maximized new business opportunities by providing highest level of customer service satisfaction.
  • Handled hygiene schedules to insure highest level of profitability and customer service.
  • Managed accurate records and payment reports to ensure quality customer service.
  • Perform administrative clerical duties Provide customer service to patients.
  • Submitted claims to insurance companies Accomplishments I was able to use my customer service and medical skills.
  • General office duties * Answering phones * Making Appointments * Customer service
  • Handle Insurances Answer Calls/ Schedule Appointments Customer Service Marketing Assist with Dentist

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12. Data Entry

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high Demand
Here's how Data Entry is used in Dental Assistant/Receptionist jobs:
  • Reduced paper dependency and manual data entry to streamline and grow business productivity.
  • Registered new/ existing patients using data entry; provided patients with prescriptions as prescribed by Dentist/ Doctor and post operative instructions.
  • Reviewed documents, reports, and/or applications for omissions and inconsistencies, and ensure data entry is complete and accurate.
  • Processed accounts receivable, collections, patient treatment plans, data entry, processed insurance and Medicaid.
  • Handled data entry and bookkeeping to help a client prepare for taxes 3 years in a row.
  • Front desk responsibilities also included patient data entry, verifying insurances, collection of payments and billing.
  • Provided administrative support for phones, sales, marketing, clerical, data entry and office tasks.
  • Assisted in all areas of administrative work including data entry, receptionist duties and file organization.
  • General office duties such as filing, typing, data entry and organizing patient records.
  • Answered phone calls, greeting clients, scheduled appointments and provided data entry support.
  • Manage accounts, data entry, schedule patient appointments and customer relations.
  • Worked the front office, Patient data entry, and chart filing.
  • Provided data entry of patient records into the computer software system.
  • Handle general clerical, data entry and administrative functions.
  • Record data entry information into the DENTRIX system.
  • Processed data entry and schedule appointments for patients.
  • Utilized ABS (Atlanta Based System) scheduling software for data entry and scheduling of workflow for incoming cases.
  • Answered multi-line telephone system, purchased supplies, sorted/managed incoming and outgoing mail and performed data entry duties.
  • Assisted Doctors in all procedures/ Sterilization Data Entry/ Answered multiple phone lines/ Ordered supplies/ Trained new employees
  • General reception responsibilities including multi-line phone systems, billing, data entry, accounts receivables.

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1 Data Entry Jobs

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13. Chair Side

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high Demand
Here's how Chair Side is used in Dental Assistant/Receptionist jobs:
  • Assisted the dentist in the administration of treatment at the chair side as required or directed by the dentist.
  • Assisted chair side in general dentistry procedures; including x-rays, crowns and root canals.
  • Provide chair side assistance to dental providers in the performance of dental procedures.
  • Chair side assisting when needed, charting, and x-rays.
  • Assist dentist in conducting four-handed chair side dentistry procedure.
  • Prepare materials, chair side assistance during procedures.
  • Assisted the Dr. chair side with dental procedures.
  • Assisted doctor with dental tools at chair side.
  • Provided chair side assistance during dental procedures.
  • Assist hygienist chair side with patient procedures.
  • Chair side assistance, sterilization and disinfection.
  • Chair side assistance on bleaching system.
  • Chair side dental assistant to Doctor.
  • Chair side assist the doctor.
  • Assisted chair side every day.
  • Scheduled appointments/collected money and billed patients Chair side assisted/charted teeth/sterilized tools and equipment/tray setup/mixed required materials/took x-rays etc.
  • Chair side assisting during patient sedations, in charge of 2 columns of routine cleanings daily.
  • Chair side, four- handed dentistry assistance with office and billing assistance Medical billing and collections
  • Sterilized instruments, set up and broke down operatories, exposed conventional radiographs, and provided chair side assistance
  • Opened and closed office - Performed chair side with dentist - Created impression models - Developed and mounted x-rays

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14. Digital X-Rays

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high Demand
Here's how Digital X-Rays is used in Dental Assistant/Receptionist jobs:
  • Learned how to take digital x-rays in an office in which we did things for 13 years with the same methods.
  • Expose developing and processing dental and digital x-rays and maintain x-ray machinery.
  • Utilize proficient knowledge of digital radiology to take digital X-rays.
  • Take digital x-rays and mounting for dentist to examine.
  • Take, scan and save digital x-rays.
  • Take x-rays and digital x-rays.
  • Exposed and developed digital x-rays.
  • Use Dentrix software to take digital x-rays and chart patient's treatment and record clinical notes after procedures.
  • Experienced with PBS impressions for Invisalign and crown and bridge, molds, digital X-rays.
  • Take digital x-rays Chair side assisting- providing dentist with instruments.
  • Experience and knowledge with Dentrix program and digital X-rays.
  • Take digital x-rays Assist the doctor in the procedures.
  • Experienced in Dentrix Software and DEXIS Digital X-Rays.
  • Take digital x-rays and intra-oral camera pictures.
  • Used eaglesoft software, cleaned and disinfected operatory rooms, took digital x-rays, sterilized instruments, took temporary crown impressions.
  • Assisted with chairside procedures including digital x-rays, charting, composite fillings and Cerec crowns.
  • Assisted doctor/dentist on various procedures Performed and processed digital x-rays (MD.
  • Back Office Responsibilities: Sterilize, Digital X-rays, Pano, Ortho, Pour Models, Impressions,Set up Trays,
  • Assist dentist with chair side procedures Explain treatments to patient Explain insurance coverage cost Took digital x-rays create modeling's for patients
  • Assist the doctor with various treatments Organize and stock treatment rooms Inventory receiving Consult and comfort patients Process and mount digital x-rays

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15. Sterilize Instruments

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Here's how Sterilize Instruments is used in Dental Assistant/Receptionist jobs:
  • Sterilize instruments using autoclave and chemical disinfectants to maintain accepted standards.
  • Sterilize instruments used in procedures.
  • Sterilize instruments, materials, and equipment, and prepare surgical trays when needed.
  • File patient charts, assist provider with chair side duties and sterilize instruments.
  • Prepare the patients, Sterilize instruments, set up trays and poor models.
  • Prepare treatment rooms for patient examination; clean and sterilize instruments.
  • Sterilize instruments, charting, treatment plans and restorative work.
  • Sterilize instruments/ Clean office & lab area.
  • Sterilize instruments and treatment rooms.
  • Assist doctor, sterilize instruments, set up and break down operatory.
  • Escort patients to examination room Sterilize instruments before and after use.
  • Sterilize instruments, materials, and equipments.
  • Sterilize instruments Assist doctors at times
  • USe autoclave to sterilize instruments.
  • Manage patient care Process dental X-rays, maintain records, sterilize instruments and equipment Scan information into patient records and schedule appointments
  • Turn over rooms, sterilize instruments,schedule appointments, insurance claims,and billing.
  • Take X-rays Sterilize instruments Maintain front desk/scheduling Verify insurance/payment collections
  • Sterilize Instruments -Assisted with Botox and Juvederm procedures.
  • Make appointments Filed charts clean chairs sterilize instruments check eligibility Maintain office clean
  • Assist the Doctor Sterilize instruments Clean office Make appointments Treatment planning Digital and manual X-Rays Organize equipment Scheduling

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16. Scheduling Appointments

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Here's how Scheduling Appointments is used in Dental Assistant/Receptionist jobs:
  • Helped manage the receptionist area including greeting visitors, scheduling appointments and responding to telephone and in-person requests for information.
  • Completed general office duties including scheduling appointments, patient services, record management, and inventory management.
  • Answered telephones and assisted patients with scheduling appointments.
  • Performed sterilizations, charting, scheduling appointments.
  • Provided assistance in the office such as scheduling appointments, record keeping, answering phone calls and billings.
  • Front Desk, recalls, filling, scheduling appointments, entering payments and w/o if necessary.
  • JOB DUTIES: Assisted the Dentist in many procedures Telephone coverage Scheduling appointments Client interaction Computer usage
  • Assisted dentist in four-handed dentistry, providing patients care, scheduling appointments, filing Insurance claim.
  • Front office work included, scheduling appointments, answering incoming calls, confirming appointments.
  • Assist with billing, ordering supplies, maintenance of patient records and scheduling appointments.
  • Front desk work, scheduling appointments, insurance paper work and kept financial records.
  • Performed administrative duties such as scheduling appointments, billing, and fielding telephone calls.
  • Conducted office procedures such as answering calls, scheduling appointments, and filing.
  • Answered phones, scheduling appointments and maintain patients' files.
  • Job duties include but not limited to: Scheduling appointments, process dental Insurance claims, chair side dental assisting.
  • Chart maintience, scheduling appointments, processing insurance.
  • front desk experience scheduling appointments, processing insurance,and setting laboratory assignments.
  • General office duties, including answering multi line phones, scheduling appointments.
  • Assist in Dental procedures Answering multi-line telephones Billing and filing insurance scheduling appointments Taking payments
  • Chair side assisting Taking radiographs Sterilization of instruments Scheduling appointments Patient billing and collections Light typing

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17. Osha

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average Demand
Here's how Osha is used in Dental Assistant/Receptionist jobs:
  • Sterilized dental instruments as required by OSHA
  • Sterilized instruments using autoclaves, and chemical disinfectants, and maintained accepted standards ensuring compliance with OSHA and MSDS guidelines.
  • Reviewed and updated the Emergency First Aid Kit, handled all OSHA paperwork for all office staff.
  • Maintain the instruments and working areas in strict accordance with sterilization/disinfect ion protocols per OSHA guidelines.
  • Performed daily, weekly and monthly maintenance to equipment according to OSHA standards.
  • Maintain personnel protection per OSHA guidelines as it pertains to personnel safety.
  • Maintained the office and kept proper records according to OSHA regulations.
  • Adhere to all OSHA and safety policies and procedures.
  • Sterilized all instruments and abide by all OSHA regulations.
  • Maintain OSHA binder in compliance with rules and regulations.
  • Sterilized dental instruments in accordance with OSHA standards.
  • Ensured compliance with OSHA and MSDS guidelines.
  • Sterilized equipment to the satisfaction of OSHA.
  • Implemented OSHA policies and procedures.
  • Sterilize equipment under OSHA standards.
  • Managed and organized financial documents, patient records and coordinating appointments OSHA prescribed sterilizing and preparing instruments necessary for procedures.
  • Completed OSHA training and HIPPA practices Worked as a dental assistant and aided in sterilizing and preparing instruments.
  • Assisted Doctor in dental procedures in operatory, OSHA certified and sterilized equipment.
  • Followed strict OSHA guidelines with sterilization of instruments and rooms.
  • Assisted Dentist will All Dental procedures, Sterilized instruments, confirmed appointments, followed Osha & Hippa regulations.

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18. Insurance Forms

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average Demand
Here's how Insurance Forms is used in Dental Assistant/Receptionist jobs:
  • Submit necessary insurance forms for procedures performed.
  • Completed insurance forms and maintained clerical records.
  • Schedule appointments, prepare bills and receive payment for dental services rendered, complete insurance forms, and maintain records.
  • Interviewed patients in order to complete documents, case histories, and forms such as intake and insurance forms.
  • Completed insurance forms, managed supplies, maintained records, and provided necessary instructions prescribed by dentist.
  • Schedule appointments, prepare insurance forms, contact with insurance company representatives, bookkeeping and collections.
  • Scheduled and confirmed appointments, answered phones, and completed health insurance forms.
  • Completed insurance forms, and maintained records, manually and using computer.
  • Scheduled appointments and assisted patients to complete medical record and insurance forms.
  • Processed insurance forms, bill invoices, and incoming and outgoing mail.
  • Processed all billing and insurance forms, recall appointments and employee payroll.
  • Balanced medical payments and health insurance forms for third party payments.
  • Received payments and submitted insurance forms to appropriate agencies.
  • Completed patient insurance forms and billing.
  • Completed insurance forms for billing.
  • Prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
  • Processed insurance forms,quantified procedures needed.
  • Multi-tasked general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Assisted doctor with the patient work Sterilized the instruments for patient use Prepared insurance forms and scheduled appointments
  • Prepared and maintained insurance forms ,billing, patient records, accounts recievable Assisted Doctor with dental procedures when needed

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19. Patient Scheduling

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Here's how Patient Scheduling is used in Dental Assistant/Receptionist jobs:
  • Facilitated daily administrative functions, including customer service, patient scheduling, and inventory management.
  • Increased office production in office by implementing an efficient patient scheduling system.
  • Experienced using CDA (patient scheduling software), MiPacs (X-Ray software), PlanMeca, ICAT and 3D-Accutomo.
  • Perform front desk duties which patient scheduling, checking in, billing, treatment planing, insurance verification and claims.
  • Provide support in regard to patient scheduling, billing insurance verification; and educate patients general oral health care.
  • Managed operations for dental office including handling staff and patient scheduling, accounting, collections and dental assisting.
  • Managed all aspects of office operations including, payroll, billing, taxes, purchasing and patient scheduling.
  • Maintain patient files, process insurance forms and billing, organize patient scheduling and follow-up.
  • Front office duties: greeted patients, verified eligibility, answered phones, patient scheduling.
  • Managed patient scheduling, files, payment/billing records, insurance claims, and inquiries.
  • Operated SoftDent program for patient scheduling, billing, treatment planning and daily reports.
  • Manage patient scheduling and billing * Assisted dentist in patient care when needed
  • Maintained patient scheduling to ensure consistent work-flow and revenue for the doctor.
  • Handled patient scheduling, billing, payments, and reconciliation.
  • Managed all patient scheduling, assessments, and insurance claims.
  • Managed patient scheduling appointments and copayments.
  • Complete office control, daily patient scheduling, assisting during minor and major dental procedures.
  • Fabricated bleach trays Assisted in front office patient scheduling
  • Coordinated patient scheduling, billing, and accounts receivable using dental organization software called Softdent.
  • Front office Insurance Billing Patient scheduling Four handed assisting

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20. Infection Control

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Here's how Infection Control is used in Dental Assistant/Receptionist jobs:
  • Greeted and prepared patients for dental examinations Properly sterilized dental equipment and examination rooms in accordance with infection control policies.
  • Maintained compliance with infection control protocols, including appropriate sterilization of instruments.
  • Maintained proper universal precautions and infection control procedures at all times.
  • Provided infection control by instrument sterilization.
  • Served as an infection control official, prepared and sterilized instruments and equipment.
  • Practiced principles of patient confidentiality, infection control, and customer service.
  • Maintain proper infection control based on OSHA and CDC guidelines.
  • Manage infection control- prepare, Sterilize instruments and equipment.
  • Follow and respect infection control policies and procedures.
  • Cross infection control standards are met.
  • Completed OSHA infection control training.
  • Provide infection control services for hygiene operatory by utilizing intermediate-level disinfectants and barrier-protection on all necessary equipment.
  • Assisted in Dental procedures Followed proper protocol in sterilization of equipment as well as infection control
  • Prepared and disinfected dental operatory in accordance with OSHA and infection control guidelines.
  • Maintain a commitment to infection control and instrument sterlization.
  • lead assistant meetings to discuss topics such as infection control, equipment maintenance, individual responsibilities and scheduling.
  • oversee the infection control procedures of the office to ensure that daily practices follow OSHA guidelines.
  • Employed: Description: Prepare and clean dental treatment rooms following infection control guidelines.
  • Assist doctor with dental procedures.Xray and infection control license, front and back office.
  • Assist doctor in dental procedures Digital/manual x rays Sterilize instruments Set up operatories Sterilize operatories Infection control OSHA regulations

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21. Office Supplies

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Here's how Office Supplies is used in Dental Assistant/Receptionist jobs:
  • Distribute incoming mail and prepare outgoing mail, Maintaining/ordering/purchasing office supplies and equipment, Ability to work effectively with high volumes.
  • Monitor inventory and order dental office supplies as needed, Monitor and make sure all dental office equipment is working properly.
  • Gained experience in exposing and processing X-rays; pouring impressions, trimming models and restock materials and office supplies when needed
  • Exercised accuracy in ordering dental and office supplies while managing inventory to ensure supplies were always in stock.
  • Inventory of Dental and Office Supplies Prepare treatment room, instruments and tray setup for dental procedures.
  • Helped with office billing, scheduling and other duties as well as maintained office supplies.
  • Ordered and maintained stock of the office supplies needed on a daily basis.
  • Inventoried and ordered medical, lab, and office supplies or equipment.
  • Inventory control and ordering of all dental and office supplies.
  • Reviewed accounts receivable and payable, ordered office supplies.
  • Monitor inventory and order dental office supplies as needed.
  • Ordered office supplies, maintained equipment and distributed mail.
  • Monitor and maintain inventory of dental office supplies.
  • Maintain office supplies and coordinate vendor deliveries.
  • Managed patient files and office supplies.
  • Ordered office supplies and preformed inventory counts Managed employee time sheets, consolidated employee information and submitted for processing.
  • Front Office Qualifications: Typing 60 WPM, Ordering office supplies, Appt.
  • Skilled at our Dentrex software and ordering office supplies through Henry Schein.
  • Record, and distribute incoming phone calls Receive and distribute incoming mail/faxes/ emails Maintain office supplies Schedule appointments
  • Front desk/Dental Assistant Handle incoming calls/confirm appointment Confirm insurance eligibility Assist dentist/chaiside Run and maintain sterilization Maintain order form for office supplies

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22. Exam Rooms

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Here's how Exam Rooms is used in Dental Assistant/Receptionist jobs:
  • Cleaned up exam rooms and sterilized dental instruments right away to ensure they were readily available to the dentist.
  • Cleaned, organized, and maintained entire office, including exam rooms, waiting room, and bathroom.
  • Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms.
  • Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
  • Stock and maintain exam rooms with supplies and prepare sterilization as required.
  • Sterilized dental instruments, cleaned exam rooms, and stocked supplies.
  • Set up exam rooms, assisted dental procedures, cleaned equipment.
  • Prepare dental exam rooms and assist dentist during exam.
  • Cleaned exam rooms after patient care was provided.
  • Clean and maintain the exam rooms.
  • Cleaned office and exam rooms daily.
  • Sterilized dental equipment and exam rooms.
  • Maintain and sterilize exam rooms.
  • Sterilized instruments and exam rooms.
  • Clean, break down and set up exam rooms.
  • Prepare exam rooms for patient procedures, update patient charts and medical history, and taking patient dental radiographs.
  • Prepared exam rooms, sterilization of dental instruments, assistance with charting ,and x- ray,
  • Show patients to exam rooms during appointments, and provide administrative support to medical personnel.
  • Set up and breakdown of exam rooms before and after proceedures.
  • Prepared exam rooms for patient appointments * Developed patient x-rays

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23. Temporary Crowns

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Here's how Temporary Crowns is used in Dental Assistant/Receptionist jobs:
  • Placed temporary fillings, processed x-rays and fabricated temporary crowns, took impressions and poured models and performed all clinical procedures
  • Fabricated and cemented temporary crowns, fabricated bleaching trays.
  • Fabricated temporary crowns and took impressions.
  • Prepared materials for temporary crowns.
  • Performed chair side duties, took x-rays, passed instruments, took impressions and made temporary crowns.
  • Expanded dental procedure functions including: temporary crowns, impressions, night guards and whitening trays.
  • Created impressions for retainers and appliances pour up cement models, and temporary crowns/bridges.
  • Experience making temporary crowns and cord packing for teeth that are prepped for crowns.
  • Poured up impressions, trimmed, waxed up, and made temporary crowns.
  • Take impressions and create temporary crowns, bridges, and veneers.
  • Fabricated temporary crowns, study models, and placed rubber dams.
  • Educate patients on temporary crowns and explain post operative instructions.
  • Assisted in making of temporary crowns and bridges.
  • Prepare and fabricate temporary crowns and bridges.
  • Prepare temporary crowns, remove bridges.
  • Place and remove temporary crowns.
  • Provided chair-side assistance during clinical treatments, alginate impressions, fabricated and cemented temporary crowns and bridges, and dental x-rays.
  • Adjust with all general and cosmetic dentistry and endo treatment, make temporary crowns, and inlays, or onlays.
  • Greet patients, schedule patients, temporary crowns , pack cord ,Zoom....etc
  • prefabricated temporary crowns,sterlized instruments, expanded chair side assisting.

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24. Back Office

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Here's how Back Office is used in Dental Assistant/Receptionist jobs:
  • Back office: Assisting the dentist with chair side procedures, x-rays, and keeping the office clean and organized.
  • Assist the dentist when needed in the back office as well as present treatment plans when asked.
  • Back office duties: assist in dental procedures, X-rays, coronal polishing, and RDA functions.
  • Front to back office daily with full knowledge of how every aspect of a practice works.
  • Follow up with Treatment Planned Patients, Supply ordering for front and back offices needs.
  • Assisted in the back and completing back office duties.
  • Trained new employees for front & back office procedures.
  • Created and implemented all front and back office policies.
  • Trained new employees in front and back office.
  • Order supplies for front and back office.
  • Escorted patients to the back office.
  • Performed front and back office responsibilities.
  • Back office duties include sterilization (Ultrasonic and Autoclave), operatory disinfection, digital x-rays, and stocking materials.
  • Back office duties include exam room preparation, autoclaving and dental tray set up.
  • Front and back office, including chair-side assistant and front office personnel.
  • Back Office dental assistant, Greet and prepares patients for treatment.
  • Back office duties, chairside assisting to the dentist.
  • Back Office assistant, X-rays,Coronal Polishing, Sterilize and disinfecting instruments .
  • general front desk receptionist duties *medical billing and coding *some back office works
  • Manage front and back office Verify and communicate insurance fees and treatment plans Assist in endodontic and apicoectomy procedures

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25. Alginate Impressions

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Here's how Alginate Impressions is used in Dental Assistant/Receptionist jobs:
  • Provided chair side assistance during clinical treatments, alginate impressions, fabricated and contented temporary crowns.
  • Prepared and facilitated alginate impressions.
  • Filed Records according to last name Assist Doctor with Dental Procedures Take Alginate Impressions and pour Models for lab review.
  • Worked alone side dentist; Made alginate impressions for dental moles, gave post-op instructions to patients.
  • Provided chair side assistance during clinical treatments, alginate impressions, and dental x rays
  • Fabricated temporary crowns for the patient & took alginate impressions for partials and dentures.
  • Perform general chair-side assistance during clinical treatments, alginate impressions, and dental X-rays.
  • Performed all Alginate Impressions, Models, and Fabricated Bleaching Trays.
  • Performed alginate impressions for hard/soft night guards and sports guard.
  • Assisted in taking of alginate impressions for diagnostic models.
  • Take and pour alginate impressions.
  • Assisted in pre-meds, extractions, amalgams, composites, sealants, alginate impressions, and crown preps.
  • Take temporary impressions for Crowns as well as Alginate impressions for Bleaching trays/Night Gaurds.
  • Chair side assistance including alginate impressions, x-rays and the sterilization of instruments.
  • Skilled in taking alginate impressions Maintain the highest degree of patient confidence.
  • Provided chair-side assistance during clinical treatments Alginate impressions, Panoramic x-rays.
  • fabricate bleach trays) Alginate impressions: pouring, trimming of models.
  • Performed in office whitening whitening procedures (Zoom) and took alginate impressions for take home whitening trays and nite gaurds.
  • Assisted the Dentist chairside Acquired alginate impressions Took digital x-rays, FMX and PA Collected co-pays, and verified patient insurance

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26. Greeting Patients

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Here's how Greeting Patients is used in Dental Assistant/Receptionist jobs:
  • Managed receptionist area, including greeting patients and responding to telephone and in-person requests for information.
  • Served as office receptionist, greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Performed routine office duties including greeting patients, scheduling appointments, obtaining and maintaining medical history of patients and filing.
  • Welcome patients and visitors to the dental office by greeting patients and visitors in person and on the telephone.
  • Front desk customer service: greeting patients before and after visit, answering phone calls, booking appointments.
  • Provided secretarial services; assisted in check-in process as well as greeting patients upon their arrival and departure.
  • Assisted front office by greeting patients, answering phones, & preparing charts for following business day
  • Serve as an assistant or receptionist, greeting patients and introducing patients to the dental practice.
  • Worked front office greeting patients, scheduling and confirming appointments, account receivable and payable.
  • Assist with making appointments, making reminder calls, paperwork, greeting patients.
  • Perform the tasks of greeting patients and scheduling appointments.
  • Performed customer service by greeting patients.
  • Managed all front desk operations including meeting/greeting patients, answering multi-line phone, retrieving voice messages, and filing patient charts.
  • Perform responsibilities of answering phone calls with focus on care system and greeting patients and visitors in a warm manner.
  • Front office Greeting patients, verifying insurance coverage, scheduling appointments, processing treatment plans and answering phone lines.
  • Key duties were; Meeting and greeting patients in the office.
  • Front Desk Receptionist Responsible for: Greeting patients and assist in patient sign-in.
  • Chair side Assistant Insurance claims Dental procedures Greeting patients
  • Check out patients Assist the doctor with procedures Booking appointment Process all customer transactions Greeting patients
  • Front Desk Scheduling patients Answering Phones/Greeting Patients Verifying Insurance Making treatment plans/presenting treatment plans Walking Out Patients

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27. Instrument Trays

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Here's how Instrument Trays is used in Dental Assistant/Receptionist jobs:
  • Sterilized equipment, set up instrument trays and additional materials necessary for prescribed procedure.
  • Labeled and pulled patients medical jackets, assisted doctor with x-rays, oral examinations and set-up instrument trays for surgical procedures.
  • Prepare patient, sterilize or disinfect instrument, set up instrument trays, prepare materials or assist dentist during dental procedure.
  • Prepared patients, sterilized rooms and equipment, set up instrument trays, prepared materials and assisted doctors during dental procedures.
  • Prepared patient, sterilized and disinfected instruments, set up instrument trays, prepared materials, and assisted the hygienists.
  • Prepped rooms for dental procedures, including preparing instrument trays and work with patients on treatment plan.
  • Place instrument trays in each room with the right instruments the doctor may need for patient procedures.
  • Prepare patient, set up instrument trays, sterilize/disinfect instruments and assist the dentist during dental procedures.
  • Prepared patients, sterilizing instruments, setting up instrument trays and prepared materials used in dental procedures.
  • Sterilize instruments, clean/ disinfect rooms, and set up instrument trays for different dental procedures.
  • Set up instrument trays, prepared materials and assisted dentist during dental procures.
  • Prepare patient, set up instrument trays, Sterilize or disinfect instruments
  • Set up instrument trays, took X-rays, and poured models.
  • Prepared and sterilized instruments and equipment set up instrument trays.
  • Arranged instrument trays prior to dental procedures and surgeries.
  • Prepared materials and set up instrument trays.
  • Arranged instrument trays prior to dental procedures and surgeries.Duplicated x-rays when requested by insurance companies.
  • Set up instrument trays, prepare materials, assist dentist during the dental procedure Greeting patients and coordination of care.
  • expose dental diagnostic x-rays, set up instrument trays, sterilize instruments, assist dentist during procedures.
  • Prepare and arrange instrument trays Greeting patients, making appointments, answering telephone Process dental insurance claims and account billing

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28. Vital Signs

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Here's how Vital Signs is used in Dental Assistant/Receptionist jobs:
  • Provided necessary postoperative care to patients and recorded all vital signs.
  • Assisted dentist in managing medical and dental emergencies; documented medical/dental histories and vital signs of patients.
  • Executed accurate reporting and recording of vital signs, in-puts and out-puts, and nursing progress notes.
  • Processed data entries relevant to treatment information, medical, dental and vital signs of patients.
  • Review patient's charts for daily appointment and obtained vital signs of clinic patients.
  • Check vital signs: Blood pressure, pulse, respiration, and body temperature.
  • Acquired vital signs and performed repeat measurements for elevated or low blood pressures.
  • Take patient vital signs and X-rays, and chart/record treatment in patient records.
  • Take and record medical and dental histories and vital signs of patients.
  • Collect and record patient's health history and vital signs.
  • Monitored vital signs, such as blood pressure and pulse.
  • Reviewed patient s history and took vital signs.
  • Prepared patients for treatment and took vital signs.
  • Reviewed medical histories and recorded vital signs.
  • Administer and record patient vital signs.
  • Conducted and registered patient vital signs.
  • Checked vital signs and pulse.
  • Interviewed patients to obtain medical information and measure their vital signs, weight, and height.
  • Recorded patients data as directed by the dentist, and obtain vital signs.
  • Created impressions, temporary crowns, and cord packing Record vital signs; monitored children sedated under nitrous pump.

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29. Treatment Information

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Here's how Treatment Information is used in Dental Assistant/Receptionist jobs:
  • Record treatment information in patient records and scheduled appointments for follow-up exams.
  • Record keeping, charting examination and treatment information.
  • Provided charting during examination and recorded treatment information.
  • Document treatment information for patient records.
  • Recorded treatment information in patient records.
  • Recorded treatment information into patient record.
  • Recorded treatment information inpatient records.
  • Record treatment information in patient records, provide postoperative instructions, instruct patient in oral hygiene and plaque control programs.
  • Recorded treatment information in patient records, scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
  • Take and record patient medical and dental histories, record treatment information in patient records with 100% accuracy.
  • Expose dental x-rays, provide post-operative instructions, and record treatment information in patient records.
  • Recorded Periodontal Screening and Recording (PSR) and treatment information in patient records.
  • Exposed dental diagnostic x-ray films, recorded treatment information in patient records.
  • Prepared and recorded dental histories and treatment information in patient records.
  • Recorded treatment information in patient records for dentist review.
  • Explained treatment information and associated costs with patients.
  • Record treatment information on patient records.
  • Maintained patient records in Dentrix system and updated treatment information.
  • Assisted in examining or treating dental or medical patients, followed patient care procedures Recorded treatment information in patient records.
  • Ordered dental supplies and materials Recorded treatment information in patient records.

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30. Dental Insurance

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Here's how Dental Insurance is used in Dental Assistant/Receptionist jobs:
  • Scheduled appointments and verify patient's dental insurance benefits.
  • Check all dental insurances to approve eligibility.
  • Processed and submitted all dental insurance documents.
  • Learned more about dental insurance and verification.
  • Verified Medicaid and private dental insurances.
  • Posted payment and filed dental claims for Medicaid, NC Health Choice and other private dental insurances.
  • Scheduled dental appointments, answered phone calls, filed dental insurance claims, and facilitated procedures.
  • Greeted patients, answered incoming calls, verified patient's dental insurance scheduled and confirmed appointments.
  • Worked closely with customers to process dental insurance claims to ensure proper payment and processing.
  • Verify and update patient information, prepare claim forms for dental insurance.
  • Developed expertise in filing dental insurance claims and managing patient files.
  • Processed dental insurance claim forms, submitted claims and processed payment.
  • Greeted patients, obtained and verified dental insurance and dental history.
  • Type up EOB dental insurance and send out.
  • Called dental insurance to get dental benefit breakdown.
  • Submitted dental insurance claims for services provided.
  • Prepare claim forms for dental insurance.
  • Greeted patients/ verified dental insurance and provided necessary paperwork Prep patients with explanations of service provided.
  • Billed dental insurance companies Scheduled appointments, collected client payments, dental and orthodontic assisting
  • Scheduled appointments/collected revenue Worked chair-side with Dentist Invoiced and worked with all dental insurance companies

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31. Eaglesoft

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Here's how Eaglesoft is used in Dental Assistant/Receptionist jobs:
  • Completed patient paperwork and scan into EagleSoft.
  • Familiarized with Patterson Eaglesoft software.
  • Trained new employees on Patterson Eaglesoft, scheduling appointments, taking payments and doing end of the day walk-outs procedures.
  • Displayed expert use of Eaglesoft computer scheduling program to manage patient appointments.
  • Backed up Eaglesoft database at the end of each day.
  • Front office worked with eaglesoft, billing and insurance collections.
  • Experienced with Dentrix and EagleSoft software.
  • Schedule and chart notes using Eaglesoft.
  • Worked primary with Eaglesoft dental software.
  • Trained on Eaglesoft computer software.
  • Excelled with Patterson eaglesoft v12-16.
  • Enter patient information, procedure information, and billing codes using Patterson Eaglesoft Dental Practicesoftware.
  • Used EagleSoft Software to do billing and pre-certification and pre-authorization functions.
  • Updated patient demographics in computer software system using Dentrix Eaglesoft software
  • Performed daily back up for computer systems and data entry in Cierdan & Patterson Eaglesoft software.
  • Use of Eaglesoft and Dentrix systems.
  • Utilized Eaglesoft and Denticon softwares.
  • Front office Duites were checking and dismissing patients, answering the phone, scheduling appointments,using Eaglesoft system.
  • Used Dentrix and Eaglesoft for perio charting, treatment planning, processing insurance claims, making appointments, etc.
  • Experience with Eaglesoft, Dentrix and Denticon

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32. Patient Files

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Here's how Patient Files is used in Dental Assistant/Receptionist jobs:
  • Maintained meticulously organized patient files as well as patient accounts and billing reconciliation.
  • Filed documents, organized and maintained patient files
  • Answered phones, made appointments, created patient files, sterilized rooms, and instruments, assisted during cleanings and oral surgery
  • Receive insurance payments, input them into patient files, adjust or clear remaining balances.
  • Front office duties, making appointments, setting up patient files, insurance filing.
  • Schedule appointments, create patient files, and post co-pays to payment accounts.
  • Set up & Maintenance of physical and computer Patient files using Daisy system.
  • Organize necessary documents to patient files and log patient details into database.
  • Managed & organized dental patient files in order in a daily basis.
  • Research patient files and ensure dental accounts are accurate and up-to-date.
  • Maintained patient files in compliance with dental standards and regulations.
  • Stock inventory Chart notes in patient files and verify for accuracy
  • Scheduled patient appointments, provided customer service, organized patient files Sterilized instruments, performed X-rays Performed new patient screenings
  • Assisted dentist during cleanings and operations Scheduled appointments and maintained patient files Assisted with customer service
  • Answered incoming calls and made reminder calls Organized and maintained patient files Assisted dentist in routine procedures
  • Make appointments and maintain patient files using Vitera/ Sage Intergy.
  • Work with Ortho, Patient Files, Took X-Rays & Models of Teeth
  • Lead "clean-up" of patient files.
  • Scheduled and confirmed appointments Managed patient files Assisted dentist during exams and procedures Sterilized instruments and preparing exam rooms
  • Assisted in dental procedures - Provided Patient care - Worked with patient files - Used computer to manage information and schedule appointments

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33. Postoperative Instructions

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Here's how Postoperative Instructions is used in Dental Assistant/Receptionist jobs:
  • Provided postoperative instructions prescribed by dentist; Cleaned and polished removable appliances.
  • Provide postoperative instructions prescribed by dentist and translate into Spanish when necessary.
  • Provide postoperative instructions prescribed by dentist with a friendly and engaging demeanor.
  • Take dental diagnostic x-rays Provide postoperative instructions as prescribed by dentist.
  • Provided appropriate postoperative instructions as prescribed by the dentist.
  • Educate patients on oral hygiene instruction and provides postoperative instructions
  • Provided postoperative instructions prescribed by the Hygienist.
  • Go over postoperative instructions with family members.
  • Provide postoperative instructions prescribed by dentist.
  • Provided postoperative instructions for extraction.
  • Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Provided postoperative instructions, exposed and took x-rays.
  • Coordinated appointment schedules for the dentist Provided appropriate postoperative instructions as prescribed by dentist.
  • Provided appropriate postoperative instructions as prescribed bydentist.
  • Educated patients by giving oral hygiene, plaque control, and postoperative instructions.Documented dental care services by charting in patient records.
  • Provided postoperative instructions prescribed by dentist.Assist dentist in management of medical and dental emergencies.Clean and polish removable appliances.

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34. CPR

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Here's how CPR is used in Dental Assistant/Receptionist jobs:
  • Assist in emergency situations, aware of emergency protocols, knowledge of First Aid, CPR.
  • Certified in CPR, First Aid and also certified as a Registered Dental Assistant.
  • Certified state of Ohio assistant radiographer, CPR certified, and OSHA compliance trained.
  • Trained in taking dental x-rays, OSHA, CPR, and sterilization techniques.
  • Generated Non-VA care authorizations for patients utilizing CPRS and FBCS applications.
  • Trained in OSHA as well as obtained CPR certification.
  • Arranged license renewal courses, CPR and OSHA.
  • Certified in basic life support and CPR.
  • Certified in radiology safety and CPR.
  • Certified in x-rays and CPR.
  • Learned emergency protocols and CPR.
  • X-ray, CPR, OSHA requirements met.
  • Perform x-rays, cleanings, sealants, provide post-care & home 4-Handed dentistry, CPR certified, Distribute appropriate forms.
  • Helped dentist manage dental and medical emergencies by maintaining cpr certification, emergency drug and oxygen supply.
  • X-ray certified * CPR certified * Dentrix G4 * Digital X-ray
  • Make bleaching trays/temp crowns OSHA/CPR certified and trained new staff members
  • Stock and ordering supplies CPR certified
  • Provide excellent patient care before and after treatment X-ray certified and CPR certified Manage offices OSHA compliance
  • Scheduled patients and assisted hygienist in busy cosmetic office Accomplishments Xray certified and CPR certified.
  • certified in CPR, certified xray technician, able to work in Dentrix program

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35. Medical Records

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Here's how Medical Records is used in Dental Assistant/Receptionist jobs:
  • Scheduled and prioritized appointments, organized medical records, and contacted insurance agencies to verify payments and coverage.
  • Transcribed recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  • Process insurance forms; file and retrieve medical records and knowledge of appointment book software.
  • Received inbound calls answering patient inquiries about medical records, appointment confirmations, etc.
  • Computerized Dental billing, treatment plan, transactions, and maintenance of medical records.
  • Greeted patients, confirmed, scheduled appointments and managed patient medical records.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Carry out agreed clinical treatments, Maintain patient's medical records.
  • Maintain medical records, technical library, or correspondence files.
  • Recorded patients's medical history in medical records.
  • Initiate and maintain patient medical records.
  • Requested patients' medical records.
  • Arranged medical records of patients.
  • Created and filed medical records.
  • Recorded daily vital signs in patients medical records Assisted clients in scheduling medical/dental appointments
  • Performed skills in Office Automation Scheduling medical appointments and preparing/updating patient medical records
  • Verify the appointment with the outside provider and confirm all transportation arrangements Pulls and files medical records and loose paper work.
  • Verified insurance and collected patient copayments; file medical records; answered incoming calls.
  • Schedule appointments, manage records, collected payments Maintain records, retrieve medical records.
  • Scheduled/cancelled appointments Checked in/out patients Dental assisted Collected co-pays Medical records Filed COMPUTER

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36. Hipaa

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Here's how Hipaa is used in Dental Assistant/Receptionist jobs:
  • Maintained a confidential and professional office environment and patient HIPAA confidentiality.
  • Handle accounts receivable, set payment plans for patients and maintain confidentiality while meeting and exceed all office and HIPAA guidelines.
  • Organized patient records and archived to comply with Health Insurance Portability and *Accountability Act of 1996 (HIPAA) guidelines.
  • Managed, updated and filed quality patient information and records in compliance wit HIPAA privacy and security regulations.
  • Awarded Certificate of Completion of Health Insurance Portability and Accountability Act (HIPAA) in 2011.
  • Greet patients and assist with medical/dental history and HIPAA privacy forms while maintaining a professional attitude.
  • See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
  • Ensured compliance with OSHA requirements while concurrently ensuring patient privacy via current HIPAA regulations.
  • Meet OSHA standards and HIPAA laws, coronal polish and sealant certified.
  • Check in patients, process insurance and payments, honor HIPAA laws.
  • Confirm with all HIPAA, billing compliance and safety regulations.
  • Followed all HIPAA policies as they related to customer confidentiality.
  • Assisted in updating local offices in HIPAA compliance.
  • Maintained confidential patient records management, HIPAA.
  • Implemented HIPAA procedures within the practice.
  • Provided clerical support including insurance filing, HIPAA files, account billing, answer phones and schedule appointments, bank deposits.
  • Use Dentrix software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Maintain petty cash Ensure that HIPAA Notice of Privacy Practices Notice is on display
  • Answered phones, handled insurance claims and scheduled appointments HIPAA/OSHA Trained
  • Named HIPAA compliance officer for four endodontics offices.

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37. Hippa

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Here's how Hippa is used in Dental Assistant/Receptionist jobs:
  • Adhered to HIPPA guidelines and ensured patient confidentiality.
  • Ensured full compliance in training standards for HIPPA, Infection Control, HAZCOM, OSHA, Radiology, and EEO requirements.
  • Confirm patient's charts are up to date for current year regarding consent paperwork, insurance plans and HIPPA forms.
  • Order and maintain all dental supplies; keeping office up to date on all HIPPA and OSHA laws and regulations.
  • Ensured stringent compliance with federal standards and prepared all documentation required by HIPPA and OSHA regulatory agency.
  • Make sure the team is in compliance with OSHA and HIPPA regulations order office and lab supplies.
  • Completed Patient paperwork including HIPPA forms, Consent forms, and other privacy policies.
  • Insured office is 100% compliant with HIPPA and state safety and security regulations.
  • Maintained proper OSHA and HIPPA regulations, and the cleanliness of instruments.
  • Prepare HIPPA, consent forms and medical history forms for patients.
  • Follow HIPPA and privacy act regulations when handling patient records.
  • Confirm to all applicable HIPPA billing compliance and safety guidelines.
  • Maintain Patient confidentiality and abide by HIPPA and OSHA regulations.
  • Adhered to HIPPA and other state and Federal laws.
  • Maintain HIPPA Compliance through patient confidentiality.
  • committed to HIPPA guidelines and patients confidentiality.
  • Obtained CPR Certification, OSHA & HIPPA training, several Implant & Insurance Seminars at dental conventions or privately.
  • Adhered to HIPPA Privacy and Security Regulations in regards to patient information.
  • Front desk duties in compliance with HIPPA - regulations.
  • Greet patients, verify insurance, check health history and review HIPPA forms Utilize Eaglesoft Practice Management Software.

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38. Study Casts

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Here's how Study Casts is used in Dental Assistant/Receptionist jobs:
  • Make preliminary impressions for study casts, pour, trim, and polish study casts
  • Take preliminary impressions and pours for study casts, night-guards and bleaching trays.
  • Exposed dental diagnostic x-rays, Pour, trimmed, and polished study casts.
  • Poured, trimmed, and polished study casts.
  • Instructed and did preliminary impressions for study casts.
  • Make preliminary impressions for study casts.
  • Poured and trimmed models/study casts.
  • Provided diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.
  • Make preliminary impressions for study casts and occlusal registrations for mounting study casts.
  • Implant Impression Prep for restorations Pour, Trim, and Polish study casts
  • Take impressions of patients teeth for study casts, crowns, etc.
  • Take and pour alginate impressions for study casts.
  • Provided diagnostic information by exposing and developing xrays; pouring, trimming, and polishingstudy casts.

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39. Patient Accounts

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Here's how Patient Accounts is used in Dental Assistant/Receptionist jobs:
  • Front desk responsibilities - greeting/checking-in patients, new patient paperwork/information, database management, appointment scheduling and patient accounts.
  • Filed insurance claims; managed appointments and patient accounts; sterilized equipment; filed medical documents
  • Maintain patient accounts by obtaining and updating personal and financial information.
  • Import retrieved insurance information into individual patient accounts.
  • Schedule appointments, post charges to patient accounts, bill dental claims to insurance companies and send billing statements to patients.
  • Increased collections 50% by resolving insurance issues, direct contact with past due patient accounts and consistent follow-up.
  • Established a good rapport with patients as an organized, friendly assistant while managing patient accounts and billing.
  • Created a faster way to update patient accounts and verify insurance co-pays and eligibility.
  • Entered checks received from insurance companies under patient accounts, A/R and A/P.
  • Managed patient accounts, vendor accounts, called patients for appointments.
  • Balanced patient accounts, presented and entered all treatment plans.
  • Process insurance claims, balancing patient accounts and billing.
  • Updated patient accounts and information on a daily basis.
  • Maintained for over 2000 patient accounts and charts.
  • Accept & apply payments to patient accounts.
  • Opened and assigned new patient accounts.
  • Review patient accounts and determine appropriate billing distribution Oversaw inventory and office supply purchases.
  • Updated patient accounts, pre-authorizations, verified insurance co-pays and eligibility.
  • Manage patient accounts, patient charting and chair side assist hygienist/dentist both general dentistry and specializing in prosthodontics.
  • Front desk management of patient accounts, including insurance billing and verifications, claims, and administration.

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40. Surgical Procedures

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Here's how Surgical Procedures is used in Dental Assistant/Receptionist jobs:
  • Assisted Dentist in surgical and non-surgical procedures including examining patient medical history, measuring vitals and processing x-rays.
  • Assist Periodontist with Surgical procedures.
  • Assisted with cosmetic procedures, prepared treatment rooms for patient consultations and surgical procedures and cleaned and sterilized rooms and instruments.
  • Assist Doctor with patient's procedures, cavities, root canals, crowns, dentures and surgical procedures.
  • Assisted in multiple surgical procedures from routine extractions under IV sedation to Implants and Bone grafts.
  • Assist in surgical procedures, input and chart electronically, schedule appointments and insurance billing
  • Assist Dentist in surgical procedures and provide patient advice and counsel.
  • Assist Oral Surgeon throughout surgical procedures; passed proper instruments.
  • Assisted the Dentist in performing general and surgical procedures.
  • Assist doctor in all office and surgical procedures.
  • Assist in surgical procedures along with IV sedation.
  • Maintain a proper sterile field during surgical procedures.
  • Assist Dr in routine and surgical procedures.
  • Assist with general and oral surgical procedures.
  • Assisted throughout surgical procedures and cleanings.
  • Assist doctor in surgical procedures.
  • Assisted the dentist with the endodontic, restorative and surgical procedures.
  • Prepare patients for surgical procedures like extractions gingivectomy.
  • Chair side assisting in dental procedures from fillings to surgical procedures , implants, extractions and etc.
  • Gathered patient's personal and insurance information Verified insurance eligibility Set up surgical procedures Assisted dentist in surgical procedures

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41. Dental Services

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Here's how Dental Services is used in Dental Assistant/Receptionist jobs:
  • Maintained accurate records and detailed reports to ensure quality dental services.
  • Verify insurance coverage and billing insurance for dental services.
  • Schedule and confirm appointments, prepare bills and receive payment for dental services, and maintain records manually and using computer.
  • Scheduled appointments, received payment for dental services, completed insurance forms, and maintained records using QSI software.
  • Assist the Dental Director with operational and administrative tasks for dental services at (3) locations.
  • Schedule appointments, fill out insurance documents, prepare bills and receive payment for dental services.
  • Schedule appointments, receive payment for dental services, maintain records manually or using a computer.
  • Collected payments from patients regarding dental services rendered and kept accurate payment records.
  • Submit insurance claims/documents, prepare bills and receive payment for dental services.
  • Processed claims, schedule appointments, and collect payment for dental services.
  • Consulted with patients on dental services utilizing sales strategies to meet goals.
  • Scheduled appointments, prepared bills, processed payments for dental services.
  • Administered general dental services to students and employees of Stanford University.
  • Contributed in sales of products and marketing of available dental services.
  • Inform patients of the various dental services offered by the clinic.
  • Receive payments for dental services and update patient accounts accordingly.
  • Received payment for dental services and completed insurance forms.
  • Invoiced patients for dental services.
  • Expanded Functions Schedule appointments, prepared bills and received payment for dental services.
  • Schedule appointments and sendremainders using Dentrix scheduling software, and insurance document, prepare bills and receive payment for dental services.

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42. Bank Deposits

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Here's how Bank Deposits is used in Dental Assistant/Receptionist jobs:
  • Recorded and received daily payments and prepared weekly bank deposits accordingly.
  • Prepared bi-weekly and monthly bank deposits and generated monthly reports.
  • Prepared daily bank deposits and reconciled deposits.
  • Prepared bank deposits and maintained financial records.
  • Perform daily account reconciliations and bank deposits.
  • Coordinated activities for daily bank deposits.
  • Front Office management, cash takings & receipts, bank deposits, preparation of all office documents and correspondence.
  • Take phone calls and schedule all patient appointments, file, problem solving, and bank deposits.
  • Copied x-rays and gathered end of day bank deposits, and backup tapes for the office.
  • Maintained A/R ledger; created and distributed statements/invoices; prepared bank deposits.
  • Entered payments from insurance companies and was responsible for daily bank deposits.
  • Managed bank deposits, insurance eligibility, faxing, and filing.
  • Collected payments from patients, readied daily bank deposits.
  • Coordinated activities for daily bank deposits IAW set guidelines.
  • Log in daily bank deposits and maintain/update files.
  • Maintained bookkeeping, invoicing and bank deposits.
  • Scheduled appointments and made bank deposits.
  • End of day bank deposits.
  • General bookkeeping duties, including but not limited to payroll management, accounts payable and receivable, making daily bank deposits.
  • Bank deposits, insurance claimes, and collection were also part of my duties.

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43. Telephone Calls

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Here's how Telephone Calls is used in Dental Assistant/Receptionist jobs:
  • Received and prioritized telephone calls.
  • Greeted patients, scheduled appointments, sent appointment reminders to patients, answered telephone calls, and filed patient records.
  • Answered incoming telephone calls and provides information to patients in a courteous and professional manner.
  • Answer telephone calls and respond to inquiries or transfer calls to appropriate staff.
  • Answered high volume of telephone calls to assist patients with any questions.
  • Handle telephone calls and direct them to the right recipient.
  • Front office receptionist, answer all telephone calls.
  • Answered incoming telephone calls on multiple lines.
  • Receive and direct telephone calls and faxes.
  • Answered telephone calls promptly and appropriate manner.
  • Handle telephone calls and relay messages.
  • Screen telephone calls and take messages.
  • Answer telephone calls and schedule appointments.
  • Answered and directed telephone calls.
  • Answered and screened telephone calls.
  • Provide general administrative duties such as photocopying, faxing, answering telephone calls, scanning, filing, etc.
  • Acted as receptionist, answering telephone calls, greeting patients, scheduling and confirming patient appointments.
  • Answer incoming telephone calls and schedule appointments, all while using Dentrix Software.
  • Answer multi-line telephone calls and take messages for dentist as needed.
  • Checked patients in/out Verified insurance (PPO/Public aid) Answered telephone calls Scheduled appointments Followed up with pts.

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44. Study Models

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Here's how Study Models is used in Dental Assistant/Receptionist jobs:
  • Take preliminary impressions for study models.
  • Work in office lab to develop dental impressions, study models and plastic trays.
  • Take oral impressions for use as study models and for fitting of orthodontic appliances.
  • Prepared records including photos, x-rays, study models and impressions for retainers.
  • Poured study models and trimmed and fabricated impression trays and temporary crowns.
  • Take study models, pour and mount.
  • Poured and trimmed study models.
  • Take impressions, pour study models for Invisalign, crown preps and bleaching trays, In house teeth whitening.
  • Performed specialized duties such as radiological procedures, took impression and pored up study models.
  • Job Description Assisted doctor with procedures, coronal polishing, x-rays, and study models.
  • Develop temporary crowns, study models, bleaching trays and nightguards.
  • Handle patients billed monthly Pour up and trim study models.
  • Sterilized instruments, developed radiographs, created study models, set-up and disinfection of operatories.
  • Take preliminary impressions for study models, occlusal registrations, crown and bridge, bleach trays and bruxism splints.
  • Four-handed chairside assisting, radiographs, impressions, study models, surgical assisting, accounts receivable, billing, scheduling

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45. Financial Arrangements

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Here's how Financial Arrangements is used in Dental Assistant/Receptionist jobs:
  • Maintained front office duties including payroll, data entry, financial arrangements and all administrative responsibilities.
  • Reviewed and coordinated financial arrangements and treatment plans with patients.
  • Coordinated financial arrangements with patients.
  • Handled financial arrangements with patients.
  • Front office duties include reviewing treatment plans, making financial arrangements, scheduling, collections, insurance verification and billing.
  • Managed accounts receivables, collections, financial arrangements for patients and handled insurance claims.
  • Worked with financial arrangements, and all financial operations of the office.
  • Collected patient payments and set up financial arrangements for treatment plans.
  • Handle financial arrangements, collections, billing, and recall systems.
  • Set up financial arrangements with patients for services rendered.
  • Present treatment to patients and sets up financial arrangements.
  • Make financial arrangements, collect and post payments.
  • Discussed treatment plans and financial arrangements with patients.
  • Set up and administer financial arrangements with patients.
  • Make financial arrangements with patients before treatment.
  • Assist patients with financial arrangements.
  • Handled financial arrangements, collection and performed insurance verification, processing and follow-up on claims.
  • Managed financial arrangements, contacted insurance companies for updates and coverage,processed claims electronically.
  • Managed accounts payables/receivables, financial arrangements for patients including financial treatment.
  • Front Desk Coordinator 2009-2010 Managed financial arrangements & collection of outstanding account balances.

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26 Financial Arrangements Jobs

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46. Medical Billing

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Here's how Medical Billing is used in Dental Assistant/Receptionist jobs:
  • Administer medical billing and oversee financial collections, communicate insurance benefit plans to patients and explain post surgery care instructions.
  • Ensured timely, accurate medical billing while providing top-tier customer service.
  • Provided exceptional administrative support and medical billing expertise.
  • Schedule Appointments, Calculation of Payroll and Medical Billing, and Direct Contact with Medical Plans, Health Providers and Patients.
  • Take dental x-rays * Welcome patients * Assist doctor * Answer telephone * Handle medical billing * Follow up with insurance companies
  • Entered patient s data into system including verifying insurance benefits and submitting insurance claims and some medical billing.
  • Managed medical billing, coding and collections, appointment scheduling, specialist referrals, and medical record maintenance.
  • Complete insurance and medical billing forms as well as followed up with the appropriate vendors for payments.
  • Answer Phones Schedule Patients Medical Billing/Insurance Filing Assist Dentist with Dental Procedures Maintain a Sterile Work Environment Payroll
  • Created new patient files, medical billing, ran end-o f-the day reports and daily deposits.
  • Last, I did medical billing in this office.
  • Handle medical billing and insurance.
  • Provided all office services and dental scheduling Responsible for medical billing and accounts receivable
  • Answer incoming calls, schedule appointments, bill private insurances,experience in medical billing as well.
  • Call Patients, Organize Files, Medical Billing, Doctor's Assistant and Patient Services, X-Ray Experience Goal Oral Surgeon
  • Answered Phones * Scheduled Appointments * Ordered supplies * Medical billing and entered accounts into computer * Assisted dentist

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47. Treatment Procedures

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Here's how Treatment Procedures is used in Dental Assistant/Receptionist jobs:
  • Provide assistance to doctor/hygienist in a variety of dental treatment procedures.
  • Assist the dentist during a variety of treatment procedures including management of medical and dental emergencies.
  • Provided patients with instructions for oral care following surgery or other dental treatment procedures.
  • Chair side assistant in all phases of patient care and treatment procedures.
  • Assist the dentist during examinations and treatment procedures as needed.
  • Assist the Dentist during a variety of treatment procedures.
  • Assisted dentist with a variety of treatment procedures.
  • Assisted doctor during a variety of treatment procedures.
  • Assist dentist during exam and treatment procedures.
  • Assisted the dentist in all treatment procedures.
  • Assisted the dentist during treatment procedures.
  • Acquired patient vitals before treatment procedures.
  • Assisted the dentist during a variety of treatment procedures taking and developing dental radiographs (x-rays).
  • Ordered and stocked supplies Assisted in all operation and treatment procedures.
  • Assisted dentist in variety of treatment procedures (i.e.
  • Assisted dentist during a variety of treatment procedures that include ortho evals, pediatric dentistry, periodonticts and oral surgery.

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48. Office Appointments

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Here's how Office Appointments is used in Dental Assistant/Receptionist jobs:
  • Answered phones and scheduled/confirmed office appointments and surgeries.
  • Handled all office appointments and daily schedules for the patients and doctor; maintained all office records of patients dental health.
  • Smile Design 101 - Answer phone calls, schedule/ confirm office appointments and surgeries.
  • Front Office appointments, recall, billing, and claims process.
  • Answered phones and scheduled or confirmed office appointments and surgeries.
  • Scheduled and confirmed office appointments and surgeries.
  • Followed office procedures for patient referrals and scheduling of office appointments.
  • Middle Village Dental - Queens, NY 11385 Politely answered phones and scheduled or confirmed office appointments and surgeries.
  • Coordinated appointment schedule Effectively operated dental X- ray machine Politely answered phones and scheduled or confirmed office appointments

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49. Treatment Areas

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Here's how Treatment Areas is used in Dental Assistant/Receptionist jobs:
  • Sterilized and delivered instruments to treatment areas.
  • Sterilize and maintain instruments as well as disinfect and sanitize equipment and all treatment areas.
  • Disinfected rooms and treatment areas, sterilized instruments and Prepared rooms/trays for following day.

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20 Most Common Skills For A Dental Assistant/Receptionist

Dental Procedures

19.2%

Insurance Companies

13.0%

Patient Care

12.0%

Front Desk

6.9%

Appointment Scheduling

6.2%

Treatment Plans

5.1%

Composite Restorations

4.6%

Oral Hygiene

3.6%

Phone Calls

3.3%

Lab Cases

3.1%

Customer Service

3.0%

Data Entry

2.9%

Chair Side

2.5%

Digital X-Rays

2.4%

Sterilize Instruments

2.2%

Scheduling Appointments

2.2%

Osha

2.2%

Insurance Forms

2.0%

Patient Scheduling

1.9%

Infection Control

1.8%
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Typical Skill-Sets Required For A Dental Assistant/Receptionist

Rank Skill
1 Dental Procedures 15.4%
2 Insurance Companies 10.5%
3 Patient Care 9.7%
4 Front Desk 5.5%
5 Appointment Scheduling 5.0%
6 Treatment Plans 4.1%
7 Composite Restorations 3.7%
8 Oral Hygiene 2.9%
9 Phone Calls 2.7%
10 Lab Cases 2.5%
11 Customer Service 2.5%
12 Data Entry 2.3%
13 Chair Side 2.0%
14 Digital X-Rays 2.0%
15 Sterilize Instruments 1.8%
16 Scheduling Appointments 1.8%
17 Osha 1.7%
18 Insurance Forms 1.6%
19 Patient Scheduling 1.6%
20 Infection Control 1.5%
21 Office Supplies 1.3%
22 Exam Rooms 1.1%
23 Temporary Crowns 1.1%
24 Back Office 1.1%
25 Alginate Impressions 1.1%
26 Greeting Patients 1.0%
27 Instrument Trays 0.9%
28 Vital Signs 0.9%
29 Treatment Information 0.8%
30 Dental Insurance 0.8%
31 Eaglesoft 0.7%
32 Patient Files 0.6%
33 Postoperative Instructions 0.6%
34 CPR 0.6%
35 Medical Records 0.6%
36 Hipaa 0.6%
37 Hippa 0.5%
38 Study Casts 0.5%
39 Patient Accounts 0.5%
40 Surgical Procedures 0.5%
41 Dental Services 0.5%
42 Bank Deposits 0.5%
43 Telephone Calls 0.4%
44 Study Models 0.4%
45 Financial Arrangements 0.4%
46 Medical Billing 0.4%
47 Treatment Procedures 0.4%
48 Office Appointments 0.3%
49 Treatment Areas 0.3%
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17,583 Dental Assistant/Receptionist Jobs

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