Dental assistant/receptionist jobs in Manchester, NH - 153 jobs

Orthodontic Assistant, All Star Smiles Are you passionate about creating exceptional patient experiences and helping people achieve their dream smiles? All Star Smiles is seeking an enthusiastic Orthodontic Assistant, to join our thriving practice. Please note this role requires working from both office locations in Amherst and Bedford, NH. What Sets Us Apart At All Star Smiles, we're more than an orthodontic practice-we're a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer: A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve. Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance. Compensation & Perks That Count: Access a competitive total rewards package including health, dental, and vision insurance, health spending account, 401(k) with employer matching, and an employee assistance program. Complimentary orthodontic treatment for you and your immediate family and a uniform allowance. Work-Life Balance: Enjoy a 34-hour workweek. How You'll Make an Impact Partner with orthodontists to deliver top-tier care and create confident, healthy smiles. Capture and process dental records (x-rays, scans, impressions) with precision and care. Educate and empower patients with oral hygiene tips and treatment guidance. Keep our clinical space running smoothly-sterilize instruments, prep materials, and manage lab duties. Be a friendly face-greet, seat, and support patients throughout their visit. The Teammate We're Looking For An Orthodontic Assistant (preferred) or Registered Dental Assistant. Comfortable with health and safety regulations and clinical standards. Excited to learn and grow-experience with orthodontic software is a plus, but we're happy to train. A people person through and through-someone who connects easily with patients, parents, and coworkers and makes everyone feel welcome. Organized, detail-oriented, and ready to keep things running smoothly. Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with All Star Smiles! We thank all applicants, but only those selected for an interview will be contacted. #CLIN

This is a Full-Time Oral Surgery Dental Assistant role. This role will work in offices in the following locations: Chelmsford, Saugus, Arlington, Somerville, Worcester, Cambridge, and Malden. Why You'll Love this Dental Assistant Job! Do you have strong verbal skills? Are you able to embrace a positive team approach to patient care? If so, then you'd be a great fit for our Dental Assistant position . The Dental Assistant provides clinical support to facilitate the relationship between our patients and dentists, increase the efficiency of delivering quality dental care and maintain communication between dentists, patients and administrative staff to ensure a positive patient experience. Benefits Health Insurance with optional HSA (healthcare savings account), (single or family coverage), gym/health club reimbursement, discounted health and fitness merchandise and more Dental benefits (including free cleanings) Vision coverage Employee assistance program with unlimited access to free mental health support, legal advice, financial counseling, and more 401K with dedicated financial assistance Continuing education through work at no cost to you. When you join 42 North Dental, you will be part of a team that always has your back and trusts your expertise. If you want to make a meaningful impact on patients' lives, apply for the Dental Assistant position today! Our Specialty team travels to multiple locations. Reliable transportation and willingness to travel required. Responsibilities Greet and prepare patients for treatment Provide chairside assistance during a variety of dental procedures Expose radiographs and intra-oral pictures Provide post operative instructions and patient education Prepare, breakdown, disinfect and sterilize treatment rooms and instruments Maintain strict compliance to infection control, CDC, OSHA and HIPPA Maintain dental supply inventory Perform other related job duties as assigned Must demonstrate strong teamwork as the providers assisted are subject to change dependent upon the practice needs Qualifications Knowledge of dental procedures and terminology C.D.A. preferred Possess required certifications, licensure or registration as required by state

Job DescriptionA well-established family dental practice is offering an exciting opportunity for DENTAL Assistant position. We are a PRIVATE dental office (not DSO practice). We are a friendly team of professionals and are seeking a self- motivating, energetic team player for our state of the art office. Our passion is providing outstanding care and quality to our patients. Dental Assistant responsibilities include chair side assisting for a variety of dental procedures, take X-rays, take impressions and pour models, sterilization, stocking and supplies, Intra-oral digital scanner and helping with scheduling and front desk. The ideal candidate for this position has an experience working with patients of all ages. Experience in Dental Field is REQUIRED Must be certified as per State requirement. Job Type: Full time or part time Hours at this time are: Monday 8-5 Tuesday 9-6 (8-5 in summer months of July and August) Wednesday 8-1 Thursday 8-5 Alternate Fridays 8-1 1 or 2 Saturdays a month- 8-1 Salary and benefits: negotiable and based on the experience. $22-$30 per hour. Paid Time off, Simple IRA, Continuing education, free parking Join our team and contribute to creating positive dental experiences for our patients while enhancing your skills in a supportive environment!

Wayland Dental is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today. Overview We are looking for a personable, dedicated Dental Assistant to join our team. The Dental Assistant ensures that quality patient care is a priority. Dental Assistants are an essential part of the team that help the dentist to set up equipment, educate and prepare patients for treatment, aid the dentist in the safe and efficient execution of procedures, and record and document procedures as directed by the Practice Leader. Schedule: Mon-Fri, hours to be determined Duties/Responsibilities Greet and prepare patients for treatment in a timely, pleasant, and professional manner. Sterilize and prepare instruments for tray setups before dental procedures. Take diagnostic-digital imaging as prescribed by the dentists. Assistant the doctor and directly with patients within the legal scope of assistant duties in the State of MA. Setup and breakdown rooms according to infection control protocols between patients. Communicate patient and equipment needs with co-workers. Other duties as assigned by Practice Leader and/or Dentist. Required Skills/Abilities Adhere to OSHA guidelines, HIPAA Privacy Policy, and clinical operating procedures. Work with and maintain all dental equipment. Positively contribute to a respectful and collaborative working environment. Facilitate patient comfort, care, and satisfaction in a professional manner. Present to work during scheduled shifts (see office manual for specifics). Education and Experience On the job training available. Current CPR certification/Radiology certification. State MA Assistant License Dental Assisting National Board (DANB) Certification preferred. Knowledge of Dental practice management software (Eaglesoft) Physical Requirements Prolonged periods sitting chair side during patient care. Prolonged periods of periods of standing and bending. Must be able to lift Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility* Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve ourselves and our patients' experience. We grow always in all ways. #sdmhi

Provides technical assistance during dental procedures and examinations according to established policies and procedures. Supports specialists in Endodontics, Prosthodontics, Periodontics or Orthodontics. Periodically performs procedures requiring certification including administering dental prophylaxis, under the supervision of a licensed provider. Acts as a resource for Dental Assistants. Key Responsibilities: * Greets and directs patients, provides routine information on procedures and escorts patients in and out of service area. Calms and soothes anxious/nervous or uncooperative patients throughout the course of their treatment. * Reviews schedule, planned procedures and additional equipment/instrument needs with assigned provider prior the start of the clinical session. * Prepares room and instruments for scheduled treatment. Mixes materials and passes instruments to dental provider as requested. As directed by a licensed provider, instructs patients on proper dental care and follow up. * Takes, develops, mounts and files dental radiographs that meet departmental standards for quality and readability. Understands proper positioning technique and other requirements when taking panoramic and/or cephalometric films. Checks quality of image and reviews with provider before re taking an image, to minimize exposure to radiation. Takes digital photographs as instructed. May scan physical non digital images into electronic dental record. * Charts teeth and conditions in patient's electronic dental record as directed by the licensed provider. * Maintains the cleanliness of patient areas, workrooms, and equipment. Cleans, disinfects, and maintains dental instruments and equipment. Handles sterile instruments and materials according to standard procedures. Ensures operatory is cleaned and disinfected prior to patient treatment. Monitors status of soiled utility room. Enlists other staff or contacts supervisor to perform routine tasks when needed. * Takes dental impressions and produces study models. Prepares models according to established procedure for delivery to outside lab facility. Logs lab case information upon submission and return. * Restocks dental supplies. Identifies and resolves discrepancies in lab cases sent or returned. Orders supplies if indicated. * Acts as a role model and resource for other dental assistants, providing orientation, training and guidance as appropriate. * May act as Lead Dental Assistant in his/her absence. Makes daily assignment of assistants to providers and assists in the smooth operation of the daily clinical sessions. Works with the session's Clinic Attending Dentist to allocate resources and respond to issues. Minimum Qualifications Current Massachusetts license as a Dental Assistant is required. Education: High School or equivalent AND Completion of a CODA Accredited Program Certificate Experience: Minimum 1 year experience. Certification/Registration Preferred: BLS certification or CPR/AED certification AND Board approved examination for DANB Radiation Health and Safety RHS AND CDA certification from the Dental Assisting National Board NANB. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

JOB AD: Dentist Assistant Aspen Medical has an exciting opportunity for Dental Assistants to partner with us in providing quality medical care to patients within a transitional setting. Dental Assistants, alongside fellow team members, will be fully entrusted to ensure that the utmost competent care and safety is consistently delivered with compassion to the patient population. The medical teams will be located within a secure medical facility, where such services include, but are not limited to the following: Medical Screening (New Arrivals) Comprehensive Screening Sick Call 24-Hour Emergency Medical and Mental Health Treatment Women's Medical Care Aspen Medical will provide additional EMS, Diagnostic and Laboratory, and other ancillary services. All clinic service delivery services will be provided in accordance with US clinical standards and compliance measures. Citizenship: *All Aspen Medical staff must be US citizens or Green Card holders. Sponsorship will not be available . Requirements: Education: High school diploma or equivalent Certificate or associate degree as a Dental Assistant from an accredited dental assisting program License: If required by state of licensure, candidate must possess a current, valid, and unrestricted license/registration in one of the U.S. states, territories, commonwealths, or the District of Columbia Experience: A minimum of one year with the last three years of recent, proven experience as a dental assistant Certification: Expanded Functions Dental Assisting (EFDA) Dental Assistant certification and x-ray certification or Certified Dental Assistant (CDA) certification from the Dental Assisting National Board (DANB) is highly desired Current, valid American Heart Association Basic Life Support (BLS) certification Language Proficiency: Fluency in Spanish is highly desired but not required *Pay rate details and potential benefits package associated with work schedules will be outlined during the interview phase. Aspen Medical is committed to a diverse and inclusive workplace. We are an equal opportunity employer, and Aspen Medical does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request accommodation, please contact [email protected]. By joining Aspen Medical, you will join a responsive mission-driven organization where you will be a vital member of a small, dynamic team supported by a large international corporation.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Medical Office Assistant looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations • Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed. • Verify eligibility and benefits • Answer phone queues and process faxes within established standards • Data enters authorizations into the system. Hours for this Position: • Monday-Friday; 8AM-5PM • Pay rate:: $15-$18 per hour Advantages of this Opportunity: • Competitive salary, negotiable based on relevant experience • Benefits offered, Medical, Dental, and Vision • Fun and positive work environment Qualifications • High school diploma • Medical terminology knowledge • Reliability- need to have own means of transportation- not public transportation • Friendly/bubbly personality • Understanding of the referral/ prior authorization process • Medical assistant or LPN (if LPN pay is higher) Additional Information Interested in being considered? If you are interested in applying to this position, please contact (Katleen Angala, 321-445-8243) and click the Green I'm Interested Button to email your resume.

The Role : Dental Dreams LLC in Lowell , MA, is hiring Licensed / Certified Dental Assistants to join our talented and dedicated team. Our DA must have a passion for caring, excellent customer service, and the ability to assist with administrative tasks. Moreover, the DA should be a team player and well-organized with great attention to detail. Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation The benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K For those currently/previously enrolled in Dental School or who have DA Experience, we assist in training and getting you licensed and certified! Responsibilities: Work under the general supervision and guidance of a dentist Provide chairside assistance to the Dentist during dental examinations and treatment Charting during the dental examination Take and process X-rays Sterilize and maintain instruments, as well as the Sterilization Area Set up and break down operatories Assist with supply inventory and ordering Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Maintain a high level of customer service at all times Work as part of a team with an emphasis on communication Qualifications: MA - Dental Assistant Certification and/or License (Required). Radiology certified (Required) Customer Service experience KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development Insurance Specialist/Medical Office Assistant part-time, with potential to increase hours The Insurance Specialist/Medical Office Assistant at WHS provides administrative support to the Director of Financial Services. The initial and primary focus of the position will be on insurance verification and maintenance of systems of data gathering and organization from intake through patient visits to establish efficient and accurate collection of insurance copays and payment for billable services. Other responsibilities will be established over time. RESPONSIBILITIES: Ensure that payment information (self-pay, insurance, funding) is completely and accurately collected for each patient scheduled for care Contact insurance companies in advance of visits to confirm patient eligibility and establish benefits and coverage Communicate with patients about the expected out-of-pocket costs for care and insurance coverage, if applicable Ensure required forms are completed and in the patient record Prepare daily schedule printouts (including controlled substances log, provider billing sheets) Troubleshoot insurance questions at the time of patients visits Gather missing data from visits before claims filed Communicate with patients about insurance issues after visits Assist with sending bills as needed Reconcile procedures with providers productivity prior to months end Assist with ordering and stocking office supplies Ensure that chart fillers are prepared and collated, responsible for quality of patient-facing materials Assist with phone intakes as needed (with particular attention to payment and insurance information) Collect clinic statistics as required by the state and private entities Assist with other administrative tasks as needed Potential to grow role to include must-do basics in a variety of areas managed by Director of Financial Services Potential to grow role into supervisor of medical receptionist, including on-boarding and training as needed QUALIFICATIONS: Background in insurance verification or billing procedures essential Strong willingness to work and ability to multi-task Proficiency in Microsoft systems Strong attention to detail and organizational skills Positive attitude and willingness to grow in role and responsibility Commitment to customer service Experience with Quickbooks, Tebra (electronic health record) and/or Tebra billing platform is a plus Spanish, Haitian Creole, and Brazilian Portuguese language skills desirable

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Days and Evenings $19.00 - $25.07 Under the direction of the Senior/Practice Manager incumbent is responsible for scheduling surgeries (if applicable) and/or referral and prior authorization processing. As an Office Assistant II, you will utilize administrative/clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. As an Office Assistant II you will act as a Surgical Scheduler to schedule office- based and hospital procedures consistent with the patient's diagnosis and procedure request. Also, must be able to respond to both written and oral correspondences regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy. See full description below. As an Office Assistant II you will act as a Referral/Prior Authorization Specialist to ensure referrals are scheduled in a timely manner, maintains tracking and appropriate documentation of referrals and authorizations. See full description below. Responsibilities Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in. Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed Collects copays/payments, maintains records and reconciles daily deposits Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Process incoming faxes and daily mail including barcoding and document processing within EMR. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients Registers patients utilizing computer-based registration/scheduling system Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Maintains records, reports, logs and other statistical information as required or directed. SURGICAL SCHEDULER ROLE/RESPONSIBILITIES Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling codes. Schedules diagnostic and imaging tests. Schedules office and hospital-based procedures, tests and imaging ensuring available time is utilized to maximum efficiency. Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures. Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services. Enters notes/special instructions needed for scheduling in EMR. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. Completes accurate documentation of informed consent with patients for procedures and surgeries as needed. Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients. Confirms patient's insurance provider and obtains all necessary prior authorizations or referrals appropriately. Ensures patients have proper medical clearance and pre-surgical testing as needed. Completes pre-procedure phone calls and confirms appointment times with patients via telephone Demonstrates use of quality improvement in daily operations Ensures completion of assessment for advanced directive, including DNR when applicable REFERRAL AND PRIOR AUTHORIZATION SPECIALIST Schedules and coordinates patient referrals to ordered services expeditiously Establishes a close working relationship with preferred providers to facilitate scheduling Ensures any necessary paperwork, medical records and insurance referrals are processed and provided to specialty provider in advance of patient appointment Stays current with insurance referral and prior-authorization requirements Obtains necessary prior-authorizations for ordered procedures and diagnostic studies as required Issues patients managed care referrals as required Has working knowledge of our local network/preferred providers and works with practice providers and PHO to minimize leakage Closes the referral loop follow up on assigned open orders-results/consults pending Maintains records, reports, logs and other statistical information as required or directed Acts as office communications liaison for patients and healthcare providers for referrals and authorizations Assists in appeals process as directed Verifies insurance coverage and eligibility Completes PT-1 forms as required for patient transportation to scheduled services Completes tasks associated with clinical inbox/practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Thoughtfully communicates with patients regarding scheduled services, accurately providing any necessary information such as date, time, prep, pre-registration requirements, etc. in advance of the appointment RESPONSIBILITY OF ALL JOB ROLES Actively participates in quality measure management Demonstrates use of quality improvement in daily operations Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors. Assists other members of the department as needed Attends variety of meetings, conferences, and seminars as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends all H.E.A.R.T trainings Provide coverage when needed at other locations within Heywood Medical Group. Completes all Annual Mandatory Education requirements. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High School diploma or equivalent required Minimum Work Experience Three (3) year of experience in a medical office preferred Required Skills Excellent written and verbal communication skills Excellent customer service skills Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records preferred and word processing skills. Three (3) years of experience in a medical/surgical office preferred. Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Days and Evenings $19.00 - $25.07 Under the direction of the Senior/Practice Manager incumbent is responsible for scheduling surgeries (if applicable) and/or referral and prior authorization processing. As an Office Assistant II, you will utilize administrative/clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. As an Office Assistant II you will act as a Surgical Scheduler to schedule office- based and hospital procedures consistent with the patient's diagnosis and procedure request. Also, must be able to respond to both written and oral correspondences regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy. See full description below. As an Office Assistant II you will act as a Referral/Prior Authorization Specialist to ensure referrals are scheduled in a timely manner, maintains tracking and appropriate documentation of referrals and authorizations. See full description below. Responsibilities Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in. Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed Collects copays/payments, maintains records and reconciles daily deposits Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Process incoming faxes and daily mail including barcoding and document processing within EMR. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients Registers patients utilizing computer-based registration/scheduling system Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Maintains records, reports, logs and other statistical information as required or directed. SURGICAL SCHEDULER ROLE/RESPONSIBILITIES Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling codes. Schedules diagnostic and imaging tests. Schedules office and hospital-based procedures, tests and imaging ensuring available time is utilized to maximum efficiency. Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures. Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services. Enters notes/special instructions needed for scheduling in EMR. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. Completes accurate documentation of informed consent with patients for procedures and surgeries as needed. Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients. Confirms patient's insurance provider and obtains all necessary prior authorizations or referrals appropriately. Ensures patients have proper medical clearance and pre-surgical testing as needed. Completes pre-procedure phone calls and confirms appointment times with patients via telephone Demonstrates use of quality improvement in daily operations Ensures completion of assessment for advanced directive, including DNR when applicable REFERRAL AND PRIOR AUTHORIZATION SPECIALIST Schedules and coordinates patient referrals to ordered services expeditiously Establishes a close working relationship with preferred providers to facilitate scheduling Ensures any necessary paperwork, medical records and insurance referrals are processed and provided to specialty provider in advance of patient appointment Stays current with insurance referral and prior-authorization requirements Obtains necessary prior-authorizations for ordered procedures and diagnostic studies as required Issues patients managed care referrals as required Has working knowledge of our local network/preferred providers and works with practice providers and PHO to minimize leakage Closes the referral loop follow up on assigned open orders-results/consults pending Maintains records, reports, logs and other statistical information as required or directed Acts as office communications liaison for patients and healthcare providers for referrals and authorizations Assists in appeals process as directed Verifies insurance coverage and eligibility Completes PT-1 forms as required for patient transportation to scheduled services Completes tasks associated with clinical inbox/practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Thoughtfully communicates with patients regarding scheduled services, accurately providing any necessary information such as date, time, prep, pre-registration requirements, etc. in advance of the appointment RESPONSIBILITY OF ALL JOB ROLES Actively participates in quality measure management Demonstrates use of quality improvement in daily operations Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors. Assists other members of the department as needed Attends variety of meetings, conferences, and seminars as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends all H.E.A.R.T trainings Provide coverage when needed at other locations within Heywood Medical Group. Completes all Annual Mandatory Education requirements. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High School diploma or equivalent required Minimum Work Experience Three (3) year of experience in a medical office preferred Required Skills Excellent written and verbal communication skills Excellent customer service skills Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records preferred and word processing skills. Three (3) years of experience in a medical/surgical office preferred. Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Not ready to apply? Connect with us for general consideration.

Wayland Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey! Schedule: 4 Day Work Week We are looking for a knowledgeable, dedicated Dental Assistant to join our team due to the relocation of a dear team member. The Dental Assistant ensures that quality patient care is a priority. Dental Assistants are an essential part of the team that help the dentist to set up equipment, educate and prepare patients for treatment, aid the dentist in the safe and efficient execution of procedures, and record and document procedures as directed by the Practice Leader. Duties/Responsibilities Greet and prepare patients for treatment in a timely, pleasant, and professional manner. Sterilize and prepare instruments for tray setups before dental procedures. Take diagnostic-digital imaging as prescribed by the dentists. Practice within the legal scope of assistant duties with or without certification, depending on state regulations. Maintain meticulous records on patient charts and documents. Setup and breakdown rooms according to infection control protocols between patients. Communicate patient and equipment needs with co-workers. Other duties as assigned by Practice Leader and/or Dentist. Required Skills/Abilities Adhere to OSHA guidelines, HIPAA Privacy Policy, and clinical operating procedures. Work with and maintain all dental equipment. Positively contribute to a respectful and collaborative working environment. Facilitate patient comfort, care, and satisfaction in a professional manner. Present to work during scheduled shifts (see office manual for specifics). Education and Experience Eaglesoft experienced strongly preferred At least one year of dental assisting experience Current CPR certification. Other State License/Certification Requirements based on the state you are employed. Dental Assisting National Board (DANB) Certification preferred. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Prolonged periods of periods of standing and bending. Must be able to lift Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility* Our Mission & Values: To make the teams, patients, and practices we support healthier and happier. The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.

Job DescriptionThe Role: Dental Dreams LLC in Leominster, MA, is hiring Licensed/Certified Dental Assistants to join our talented and dedicated team. Our DA needs to have a passion for caring, excellent customer service, and the ability to assist with administrative tasks. Moreover, the DA should be a team player and well-organized with great attention to detail. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation The benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K For those currently/previously enrolled in Dental School or who have DA Experience, we assist in training and getting you licensed and certified! Responsibilities: Work under the general supervision and guidance of a dentist Provide chairside assistance to the Dentist during dental examinations and treatment Charting during the dental examination Take and process X-rays Sterilize and maintain instruments, as well as the Sterilization Area Set up and break down operatories Assist with supply inventory and ordering Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Maintain a high level of customer service at all times Work as part of a team with an emphasis on communication Qualifications: MA - Dental Assistant Certification and/or License (Required) Radiology certified (Required) Customer Service experience KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Medical Office Assistant looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations • Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed. • Verify eligibility and benefits • Answer phone queues and process faxes within established standards • Data enters authorizations into the system. Hours for this Position: • Monday-Friday; 8AM-5PM • Pay rate: $15-$18 per hour • $21 per hour for LPNS Advantages of this Opportunity: • Competitive salary, negotiable based on relevant experience • Benefits offered, Medical, Dental, and Vision • Fun and positive work environment Qualifications • high school diploma • 2 years+ Customer service experience • medical terminology knowledge • reliability- need to have own means of transportation- not public transportation • friendly/bubbly personality • data entry knowledge Additional Information Interested in being considered? If you are interested in applying to this position, please contact (Katleen Angala, 321-445-8243) and click the Green I'm Interested Button to email your resume.

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Days, 7:30AM - 4:00PM or 7:45AM - 4:15PM or 8:00AM - 4:30PM $18.50 - $24.41 Job Summary: Under the direction of the Senior Practice Administrator and Practice Manager incumbent is responsible for answering phones, arriving patients, appointment scheduling, insurance verification, referral processing, scheduling of outpatient services, and managing daily deposits. Accurately documents information provided by patients and processes incoming faxes and daily mail. Incumbent participates in customer service and patient satisfaction initiatives. Must learn and perform new standards and processes as they are implemented and complete any assigned training. Responsible for other duties and locations as assigned. See full description below. Responsibilities Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in. Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed Collects copays/payments, maintains records and reconciles daily deposits. Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Process incoming faxes and daily mail including barcoding and document processing within EMR. Issues and verifies patients managed care referrals. Obtains necessary prior- authorizations for ordered procedures and diagnostic studies as required or directed. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients. Registers patients utilizing computer based registration/scheduling system Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner Processes Medical Records incoming and outgoing according to practice guidelines and regulation Maintains records, reports, logs and other statistical information as required or directed. Complies with established departmental policies, procedures, and objectives Attends variety of meetings, conferences, training and seminars as required or directed. Demonstrates use of quality improvement in daily operations Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. Provide coverage when needed at other locations within Heywood Medical Group. Participates in Quality measures tracking and reporting. Completes yearly AME (Annual Mandatory Education). Completes and maintains the HEART program concepts. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High School diploma or equivalent required Minimum Work Experience One (1) year of experience in a medical office preferred Required Skills Excellent written and verbal communication skills Excellent customer service skills Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records preferred and word processing skills. Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Days, 7:30AM - 4:00PM or 7:45AM - 4:15PM or 8:00AM - 4:30PM $18.50 - $24.41 Job Summary: Under the direction of the Senior Practice Administrator and Practice Manager incumbent is responsible for answering phones, arriving patients, appointment scheduling, insurance verification, referral processing, scheduling of outpatient services, and managing daily deposits. Accurately documents information provided by patients and processes incoming faxes and daily mail. Incumbent participates in customer service and patient satisfaction initiatives. Must learn and perform new standards and processes as they are implemented and complete any assigned training. Responsible for other duties and locations as assigned. See full description below. Responsibilities Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in. Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed Collects copays/payments, maintains records and reconciles daily deposits. Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Process incoming faxes and daily mail including barcoding and document processing within EMR. Issues and verifies patients managed care referrals. Obtains necessary prior- authorizations for ordered procedures and diagnostic studies as required or directed. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients. Registers patients utilizing computer based registration/scheduling system Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner Processes Medical Records incoming and outgoing according to practice guidelines and regulation Maintains records, reports, logs and other statistical information as required or directed. Complies with established departmental policies, procedures, and objectives Attends variety of meetings, conferences, training and seminars as required or directed. Demonstrates use of quality improvement in daily operations Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. Provide coverage when needed at other locations within Heywood Medical Group. Participates in Quality measures tracking and reporting. Completes yearly AME (Annual Mandatory Education). Completes and maintains the HEART program concepts. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High School diploma or equivalent required Minimum Work Experience One (1) year of experience in a medical office preferred Required Skills Excellent written and verbal communication skills Excellent customer service skills Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records preferred and word processing skills. Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Not ready to apply? Connect with us for general consideration.

The Role : Dental Dreams LLC in Lawrence , MA , is hiring Licensed Radiology Certified Dental Assistants to join our talented and dedicated team. Our DA needs to have a passion for caring, excellent customer service, and the ability to assist with administrative tasks. Moreover, the DA should be a team player and well-organized with great attention to detail. Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K For those currently/previously enrolled in Dental School or have DA Experience, we assist in training and getting you licensed and certified! Responsibilities: Work under the general supervision and guidance of a dentist Provide chair side assistance to the Dentist during dental examinations and treatment Charting during the dental examination Take and process X-rays Sterilize and maintain instruments, as well as the Sterilization Area Set up and break down operatories Assist with supply inventory and ordering Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Qualifications: MA - Dental Assistant Certification and/or License (Required) Radiology certified (Required) Bilingual - Spanish Customer Service experience KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 32-Hours, Monday & Friday 8:00 - 4:00, Tuesday & Thursday 7:00AM -4:30/5PM, Wednesdays Off Hourly Rate: $19.00 - $25.07 Job Summary: Under the direction of the Senior/Practice Manager incumbent is responsible for scheduling surgeries (if applicable) and/or referral and prior authorization processing. As an Office Assistant II, you will utilize administrative/clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. As an Office Assistant II you will act as a Surgical Scheduler to schedule office- based and hospital procedures consistent with the patient's diagnosis and procedure request. Also, must be able to respond to both written and oral correspondences regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy. See full description below. As an Office Assistant II you will act as a Referral/Prior Authorization Specialist to ensure referrals are scheduled in a timely manner, maintains tracking and appropriate documentation of referrals and authorizations. See full description below. Responsibilities Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in. Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed Collects copays/payments, maintains records and reconciles daily deposits Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Process incoming faxes and daily mail including barcoding and document processing within EMR. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients Registers patients utilizing computer-based registration/scheduling system Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Maintains records, reports, logs and other statistical information as required or directed. SURGICAL SCHEDULER ROLE/RESPONSIBILITIES Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling codes. Schedules diagnostic and imaging tests. Schedules office and hospital-based procedures, tests and imaging ensuring available time is utilized to maximum efficiency. Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures. Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services. Enters notes/special instructions needed for scheduling in EMR. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. Completes accurate documentation of informed consent with patients for procedures and surgeries as needed. Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients. Confirms patient's insurance provider and obtains all necessary prior authorizations or referrals appropriately. Ensures patients have proper medical clearance and pre-surgical testing as needed. Completes pre-procedure phone calls and confirms appointment times with patients via telephone Demonstrates use of quality improvement in daily operations Ensures completion of assessment for advanced directive, including DNR when applicable REFERRAL AND PRIOR AUTHORIZATION SPECIALIST Schedules and coordinates patient referrals to ordered services expeditiously Establishes a close working relationship with preferred providers to facilitate scheduling Ensures any necessary paperwork, medical records and insurance referrals are processed and provided to specialty provider in advance of patient appointment Stays current with insurance referral and prior-authorization requirements Obtains necessary prior-authorizations for ordered procedures and diagnostic studies as required Issues patients managed care referrals as required Has working knowledge of our local network/preferred providers and works with practice providers and PHO to minimize leakage Closes the referral loop follow up on assigned open orders-results/consults pending Maintains records, reports, logs and other statistical information as required or directed Acts as office communications liaison for patients and healthcare providers for referrals and authorizations Assists in appeals process as directed Verifies insurance coverage and eligibility Completes PT-1 forms as required for patient transportation to scheduled services Completes tasks associated with clinical inbox/practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Thoughtfully communicates with patients regarding scheduled services, accurately providing any necessary information such as date, time, prep, pre-registration requirements, etc. in advance of the appointment RESPONSIBILITY OF ALL JOB ROLES Actively participates in quality measure management Demonstrates use of quality improvement in daily operations Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors. Assists other members of the department as needed Attends variety of meetings, conferences, and seminars as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends all H.E.A.R.T trainings Provide coverage when needed at other locations within Heywood Medical Group. Completes all Annual Mandatory Education requirements. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High School diploma or equivalent required Minimum Work Experience Three (3) year of experience in a medical office preferred Required Skills Excellent written and verbal communication skills Excellent customer service skills Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records preferred and word processing skills. Three (3) years of experience in a medical/surgical office preferred. Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Not ready to apply? Connect with us for general consideration.

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 32-Hours, Monday & Friday 8:00 - 4:00, Tuesday & Thursday 7:00AM -4:30/5PM, Wednesdays Off Hourly Rate: $19.00 - $25.07 Job Summary: Under the direction of the Senior/Practice Manager incumbent is responsible for scheduling surgeries (if applicable) and/or referral and prior authorization processing. As an Office Assistant II, you will utilize administrative/clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. As an Office Assistant II you will act as a Surgical Scheduler to schedule office- based and hospital procedures consistent with the patient's diagnosis and procedure request. Also, must be able to respond to both written and oral correspondences regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy. See full description below. As an Office Assistant II you will act as a Referral/Prior Authorization Specialist to ensure referrals are scheduled in a timely manner, maintains tracking and appropriate documentation of referrals and authorizations. See full description below. Responsibilities Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in. Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed Collects copays/payments, maintains records and reconciles daily deposits Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Process incoming faxes and daily mail including barcoding and document processing within EMR. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients Registers patients utilizing computer-based registration/scheduling system Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Maintains records, reports, logs and other statistical information as required or directed. SURGICAL SCHEDULER ROLE/RESPONSIBILITIES Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling codes. Schedules diagnostic and imaging tests. Schedules office and hospital-based procedures, tests and imaging ensuring available time is utilized to maximum efficiency. Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures. Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services. Enters notes/special instructions needed for scheduling in EMR. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. Completes accurate documentation of informed consent with patients for procedures and surgeries as needed. Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients. Confirms patient's insurance provider and obtains all necessary prior authorizations or referrals appropriately. Ensures patients have proper medical clearance and pre-surgical testing as needed. Completes pre-procedure phone calls and confirms appointment times with patients via telephone Demonstrates use of quality improvement in daily operations Ensures completion of assessment for advanced directive, including DNR when applicable REFERRAL AND PRIOR AUTHORIZATION SPECIALIST Schedules and coordinates patient referrals to ordered services expeditiously Establishes a close working relationship with preferred providers to facilitate scheduling Ensures any necessary paperwork, medical records and insurance referrals are processed and provided to specialty provider in advance of patient appointment Stays current with insurance referral and prior-authorization requirements Obtains necessary prior-authorizations for ordered procedures and diagnostic studies as required Issues patients managed care referrals as required Has working knowledge of our local network/preferred providers and works with practice providers and PHO to minimize leakage Closes the referral loop follow up on assigned open orders-results/consults pending Maintains records, reports, logs and other statistical information as required or directed Acts as office communications liaison for patients and healthcare providers for referrals and authorizations Assists in appeals process as directed Verifies insurance coverage and eligibility Completes PT-1 forms as required for patient transportation to scheduled services Completes tasks associated with clinical inbox/practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Thoughtfully communicates with patients regarding scheduled services, accurately providing any necessary information such as date, time, prep, pre-registration requirements, etc. in advance of the appointment RESPONSIBILITY OF ALL JOB ROLES Actively participates in quality measure management Demonstrates use of quality improvement in daily operations Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors. Assists other members of the department as needed Attends variety of meetings, conferences, and seminars as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends all H.E.A.R.T trainings Provide coverage when needed at other locations within Heywood Medical Group. Completes all Annual Mandatory Education requirements. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High School diploma or equivalent required Minimum Work Experience Three (3) year of experience in a medical office preferred Required Skills Excellent written and verbal communication skills Excellent customer service skills Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records preferred and word processing skills. Three (3) years of experience in a medical/surgical office preferred. Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).