Dental assistant/receptionist jobs in Springfield, MA - 119 jobs

The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential. This position conducts research, prepares statistical reports, handles information requests, and performs clerical functions such but not limited to preparing correspondence, receiving visitors, scheduling meetings and working with students. This position also functions as a dental office assistant for the Goodwin University 14 chair dental hygiene clinic. It includes working directly with students in creating and maintaining patient schedules. Essential Job Functions/Primary Responsibilities: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Handles a wide range of administrative and executive support related tasks and ability to work independently with little or no supervision for multiple health science programs including Dental Hygiene, Medical Assisting, Medical Billing and Coding, Patient Care Associate. Prepares accreditation reports for Commission on Dental Accreditation (CODA) and for Medical Assisting Education Review Board (MAERB). Expedites purchase orders and assists with the acquisition of program supplies and equipment, along with acquisition of supplies, equipment and repair/maintenance requests in the dental clinic through the Ellucian system. Plans, organizes, prioritizes and manages multiple projects simultaneously, and follows through on issues in a timely manner. Accurately maintains student records, forms and registrations, including background checks, DCF checks, drug screening, liability insurance, medical insurance etc. Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities and records and takes and transcribes minutes of meetings. Prepares memorandums and/or policies outlining and explaining academic procedures and policies to University faculty and staff, monitors compliance. Effectively manages day-to-day issues and problems as they arise with high respect for students, staff and faculty, including patient inquiries, requests and complaints. Coordinates Program Director's and Full-time faculty's schedule and updates calendar accordingly. Creates and maintains databases and spreadsheet files. Along with various department records, including employee files. Handles telephone, email and fax inquiries and responds as appropriate. Both administratively and within the clinic including medical clearances, dental record release and other correspondence between healthcare providers. Assists in the coordination and planning of academic events, projects and accreditation process. Reviews and summarizes miscellaneous reports and documents; prepares background documents, sends and receives affiliation agreements with outside educational sites. Drafts, prepares, distributes and follows-up with various correspondence. Assists in preparing presentations. Maintains office supply inventory and coordinates maintenance of office equipment. Conducts all work in a safe manner and all work safety practices are followed. Other Functions: Performs similar or related work as required, directed or as situation dictates. Continues professional development and training; keeps current with trends and updates in dental compliance. Assists other department staff as needed to promote a team effort Knowledge, Ability and Skill: Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity. Well organized, flexible and enjoys the administrative challenges of supporting a University of diverse people and programs The ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality Strong written and verbal communication skills, sound decision making ability and attention to detail. Responds to all inquiries quickly, courteously and correctly Excellent organizational skills Attention to detail and a tolerance for working on multiple projects simultaneously Upbeat, positive, outgoing, personable and able to relate well with diverse populations Demonstrated commitment to completion of projects on a timely basis High level of proficiency in the use of Microsoft Office programs, knowledge and proficiency in dental computer applications including Carestack, Tigerview and TalEval a plus. Ability to take initiative, multi-task and work well under pressure Complexity of Duties: The Office Assistant should be prepared to prioritize duties and take initiative on unexpected challenges and projects that will arise throughout the daily routine. The daily routine changes with each semester. Good organization, time management, and multitasking skills are necessary. Supervision Received This position has little to no supervision. Occasional check-ins are done by superiors to ensure things are being done and in a timely manner, although it is primarily autonomous. Confidential Data This position requires access to personal data of both students and patients, in which FERPA and HIPAA guidelines must be followed. Day-to-day duties include collecting and entering patient information for the Dental Clinic. It is frequently required to collect sensitive data from student accounts that may include grades, address, phone, etc. Relationships Friendly communication with patients for the Dental Clinic occurs regularly and is vital to creating positive relationships and meeting program goals and outcomes. Regular communication with other departments is also essential to fulfil daily job duties. Qualifications Minimum Required Qualifications: Education, Training and Experience: Associates Degree required, and/or 3-5 years' work experience in the administrative assistant field or dental front office field OSHA and HIPAA compliance training. Special Requirements: Valid license & insured vehicle Physical and Mental Requirements: Work Environment None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X Lifting Requirements None Under 1/3 1/3 to 2/3 Over 2/3 Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 75 pounds X Up to 100 pounds X Over 100 pounds X Vision Requirements: X Close vision (i.e. clear vision at 20 inches or less) __Distance vision (i.e. clear vision at 20 feet or more) __Color vision (i.e. ability to identify and distinguish colors) __Peripheral vision (i.e. ability to observe an area that can be seen up and down or left and right while the eyes are fixed on a given point) __Depth perception (i.e. three-dimensional vision, ability to judge distances and spatial relationships) ___ No special vision requirements Full-Time Employee Benefits: Medical Insurance Dental Insurance Vision Insurance Pet Insurance 401k employer match Employee & dependent life insurance Great tuition benefits for employee, spouse & dependents PTO program/ flexible work schedules (This job description does not constitute an employment agreement between Goodwin University and employee. It is used as a guide for personnel actions and is subject to change by The University as the needs of The University and requirements of the job change.)

Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Join Our Team as a Dental Assistant Where Compassion, Excellence, and Growth Come Together Are you a passionate Dental Assistant or someone eager to become one looking to build your career in a supportive, patient-first practice? At Excellence Dental Network, were not your average dental group. Were a multi-location team of professionals who lead with empathy, grow with purpose, and deliver exceptional care every day. Whether you're certified or just starting out, if you're committed to doing great work and learning along the way, we want to meet you. What Makes This Opportunity Different? A career path, not just a job We offer growth from day one, with paid training and advancement opportunities at all levels Supportive team culture Work in a positive, fast-paced environment where your contribution matters We invest in your future For the right candidate, well sponsor DANB radiology & infection control certification, covering both coursework and exam fees Your Role on Our Clinical Team Assist our dentists chairside across a variety of procedures Prepare and maintain treatment rooms and sterilized instruments Take high-quality digital X-rays and diagnostic impressions Communicate clearly with patients to ensure comfort and confidence Be a dependable, collaborative team player committed to excellence in every patient interaction What Were Looking For Certified Dental Assistant (DANB CDA) or a motivated learner ready to earn it (Well help you!) Strong clinical and infection control skills (or a commitment to training if new) A proactive, reliable, and upbeat attitude Professional communication and computer fluency Alignment with our values of kindness, responsibility, and teamwork Full-Time Benefits That Support Your Growth Paid Sick/Personal Time after 90 days Holiday Pay up to 6 major holidays after 6 months Paid Vacation 1 week after 1 year, with growth potential 401(k) with Safe Harbor after 1 year Cigna PPO Medical Insurance lower deductible plan, after 3 months Ready to Grow with a Team That Cares? Whether you're already certified or just starting out with a passion to learn, this is a place where your dedication will be matched with support, trust, and opportunity. Apply today and take the next step in a dental career thats built on purpose, pride, and people.

Job DescriptionTake Your Dental Assisting Career to the Next Level with Preferred Dental of Cromwell! Preferred Dental of Cromwell is seeking a driven and patient-centric Dental Assistant to join our dynamic dental team in the heart of Cromwell, CT on a full-time basis. Nestled alongside the picturesque Mattabesset River, our state-of-the-art dental office combines advanced technology with a welcoming environment to provide exceptional care to families and individuals of all ages. In this vital role, you'll be responsible for preparing treatment rooms, patients, instruments, and materials, as well as compliantly delivering procedures and protocols. If you have a passion for people and healthcare, this is the perfect opportunity to grow your career in a supportive team environment! Why Choose Preferred Dental of Cromwell? Competitive Compensation: $23-27/hour + monthly incentive bonuses Outstanding Benefits Package: Health insurance, paid time off, 401(k) with employer match, life insurance, and disability coverage Career Development: Access continuing education credits, professional training, and mentorship from seasoned dental providers committed to your growth Collaborative & Supportive Team: Enjoy working closely with a friendly, skilled team dedicated to exceptional care in a modern, state-of-the-art facility Balanced Schedule: Full-time position, Monday-Thursday from 8AM-5PM & Friday 8AM-4PM - No evenings or weekends State-of-the-Art Facility: Preferred Dental of Cromwell 75 Berlin Road, Cromwell, CT 06416 Digital charting 9 operatories featuring advanced technology for seamless patient care Gorgeous views of the Mattabesset River On-site parking About Preferred Dental of Cromwell Our Cromwell team is dedicated to providing top-tier dental care in a friendly, family-oriented environment. As a full-service dental practice, we offer a wide array of services, including dental implants, crowns, teeth whitening, root canal therapy, gum surgery, and more. Our office is equipped with the latest dental technology to ensure every patient receives precise, efficient care. When you join Preferred Dental of Cromwell, you become part of a team that prioritizes patient satisfaction, comfort, and trust. Our facility's modern design, coupled with its serene riverside location, makes for a truly rewarding workplace. Key Responsibilities: Assist in providing a safe, comforting, and welcoming exam room atmosphere Sterilize and deliver instruments to treatment area, position and pass instruments and materials, suction, and expose/develop radiographic studies Pour, trim, and polish study casts and removable appliances Maintain equipment by completing preventive maintenance, troubleshooting, and calling for repairs Capture and interpret x-rays Track inventory levels, anticipate needed supplies, and verify receipt of supplies Document dental care services by charting in patient records Educate patients on oral hygiene, plaque control, and postoperative instructions Requirements: High school diploma or equivalent (preferred) Diploma or certificate from an approved Dental Assistant program as accredited by CODA (preferred) Current CT DA license, or DANB CDA in CT, ICE & RHS Certifications (preferred) CPR Certification Minimum 2 years of dental office experience (required) Previous dental assistance experience (preferred) Dentrix dental software knowledge (a plus) Dental assisting experience with Dental Specialists (preferred) Why Cromwell, CT? Located in the heart of Connecticut, Cromwell offers a blend of suburban charm and natural beauty. With its breathtaking riverside views, close-knit community, and vibrant local culture, it's the perfect place to grow personally and professionally. Join Our Team! Preferred Dental of Cromwell is not just a workplace; it's a close-knit team. If you're ready to bring your passion for dental assistance to a leading dental practice, apply today and help us make a difference in our patients' lives - one smile at a time! Preferred Dental of Cromwell is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification. {Dental Care Assistant, Certified Dental Assistant (CDA), Dental Aide, Oral Healthcare Assistant, Dental Operatory Assistant, Expanded Functions Dental Assistant (EFDA), Registered Dental Assistant (RDA), Dental Technician Assistant, Dental Office Assistant, Dental Clinical Assistant}

Fill-time opportunity, great company benefits, $1,000 sign on for FT! The Dental Assistant - Mobile Van/Driver/Float plays a vital role in delivering high-quality, accessible dental care to communities across Connecticut. This unique, mobile position combines clinical chairside assistance, mobile van driving and setup, main site coverage, and community outreach support. The ideal candidate is a team player, skilled in multi-tasking, and able to adapt to varied environments while supporting the dental team and patients. This position requires flexibility, travel across the state, and a commitment to providing exceptional patient care in mobile clinics, schools, main sites, and community events. **Roles and Responsibilities:** Clinical & Chairside Assistance + Prepare the dental operatory and assist the dentist during procedures, using four-handed dentistry techniques. + Support the delivery of care including: + Passing instruments and materials. + Managing suction and evacuation systems. + Taking and processing digital dental radiographs (X-rays). + Provide patient education and post-operative instructions in a compassionate manner. + Maintain strict infection control standards, including: + Sterilizing instruments and equipment. + Disinfecting treatment areas. + Managing logbooks for sterilization, X-rays, and supplies. + Monitor and restock dental supplies and equipment for mobile operations. Mobile Van/Float Operations & Driving + Safely drive the Mobile Dental Van to various sites across Connecticut, including schools, community centers, and health fairs. + Assist with set up and breakdown of the mobile clinic, and dental equipment. + Complete daily vehicle inspections and maintain logs for safety, maintenance, and inventory. + Collaborate with the Mobile Unit team to ensure the van is clean, stocked, and operating safely. + Report any vehicle issues or site concerns promptly to the leadership team. + Travel between school-based, main sites, community-based, and mobile dental sites across Connecticut as assigned. Community Outreach & Support + Build rapport with patients, families, school staff, and community partners to ensure a welcoming, patient-centered environment. + Support data collection and documentation for program reporting as needed. **Qualifications:** + High School Diploma or equivalent. + Graduate of an accredited Dental Assisting program OR at least 2 years of dental assisting experience in general dentistry. + Valid Connecticut Driver's License with a clean driving record for at least 5 years. + Experience working with diverse populations; community health or school-based experience is a plus. + Flexibility to travel statewide and work at various sites as assigned. **Physical Requirements:** + Ability to drive and operate a large vehicle (Mobile Van), including loading/unloading supplies and equipment. + Ability to stand, walk, bend, and lift in a mobile clinic setting. + Exposure to blood borne pathogens; adherence to OSHA standards required. + Ability to work in a fast-paced, mobile environment, including outdoor/community settings. **Work Schedule:** + Flexibility required, including early mornings, evenings, and occasional weekends based on program and community needs. + Willingness to travel to multiple sites across Connecticut. **Organization Information:** The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built. **Location:** Connecticut Pediatrics @ CHC - Hartford **City:** Hartford **State:** Connecticut **Time Type:** Full time MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Role: Dental Dreams LLC in Springfield, MA, is hiring Dental Assistants to join our talented and dedicated team. Our DA must have a passion for caring, excellent customer service, and the ability to assist with administrative tasks. Moreover, the DA should be a team player and well-organized with great attention to detail. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation The benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K For those currently/previously enrolled in Dental School or who have DA Experience, we assist in training and getting you licensed and certified! Responsibilities: Work under the general supervision and guidance of a dentist Provide chairside assistance to the Dentist during dental examinations and treatment Charting during the dental examination Take and process X-rays Sterilize and maintain instruments, as well as the Sterilization Area Set up and break down operatories Assist with supply inventory and ordering Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Maintain a high level of customer service at all times Work as part of a team with an emphasis on communication Qualifications: MA - Dental Assistant License and/or Certification (Required) Radiology certified (Preferred) Customer Service experience Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Winthrop Street Dentistry is seeking an enthusiastic Certified Dental Assistant to join their team. As a Certified Dental Assistant in our practice you'll play a crucial role in delivering exceptional care and service to our patients, helping to create healthier smiles every day. We believe that a happy team leads to happy patients. Our culture is built on integrity, mutual respect, and a genuine "work hard, play hard" attitude. We don't just offer a job; we offer a supportive environment where your professional growth is a priority. Candidates who are not certified or formally trained will not be considered at this time. Schedule: Monday - Friday 8 am - 5 pm What you will be doing: Delivering quality care to every patient Preparing patients for exam and treatment Providing oral hygiene and post-operative care instructions Preparing tray set-ups for dental procedures Effectively directing patient flow through clear communication and teamwork Sterilizing and disinfecting all used equipment and instruments Documenting all procedures performed in treatment chart Complying with all standards and protocols of OSHA & HIPPA Assisting the doctor during procedures including preparation and documentation Changing and removing wires, brackets, and adhesive, full digital impressions, and workflow, preparing teeth for bonding Working in a fast-paced environment possessing excellent interpersonal and organizational skills establishing positive relationships with our team and patients Communicating professionally both orally and in writing with a service-oriented approach Maintaining a caring and friendly environment that reinforces our company's core values The benefits you will receive with full time employment: Health Insurance enrollment on your first day Vacation Time Paid Holidays Paid Sick time Dental and Orthodontic Discounts 401K Retirement Plan Winthrop Street Dentistry is a community-based office with the support and resources of Simply Dental Management. Our Resource Center Teams cover the business and administrative support sides of the practice to allow our office teams to focus on providing outstanding patient care. Qualifications What qualifications you bring: You have a current and valid MA State Dental Assistant License - must be certified or formally trained You have valid X-ray Certification You have a High School Diploma or Equivalent You are CPR & First Aid Certification You are knowledgeable of OSHA regulations and changes You are computer proficient including Microsoft office and Practice Management Software

Requirements Active Dental Assistant Certification in the state (CDA, RDA, EDDA, EFDA) Active Radiology Certification CPR/BLS Certification Comfortable with 4-handed chair-side assisting Experience with sterilization Experience with basic administrative functions Experience working with military - preferred Proficient with computer programs Must have weekend availability With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Free uniforms Paid time off Green Valley Orthodontics Putnam, CT Green Valley Orthodontics is a modern, high-end orthodontic practice committed to exceptional patient care, advanced digital workflows, and a positive, professional team culture. We are seeking an experienced Orthodontic Assistant who takes pride in their work and wants to be part of a premier orthodontic team. What Youll Do Assist the orthodontist during patient appointments with efficiency and confidence Perform chairside duties including banding, bonding, debonding, wire changes, and appliance adjustments Deliver a warm, reassuring, concierge-level patient experience Educate patients and parents on treatment progress, hygiene, and appliance care Maintain a clean, organized, and fully prepared operatory Collaborate closely with doctors, treatment coordinators, and front desk team Uphold clinical excellence, infection control, and practice protocols What Were Looking For 2+ years of orthodontic assisting experience required Strong clinical skills and attention to detail Excellent communication and patient-interaction skills Calm, professional demeanor in a fast-paced environment Team-oriented mindset with a high standard of accountability Experience with digital orthodontics and modern technology is a plus Why Youll Love Working Here Competitive hourly pay based on experience Full-time, stable schedule Modern, clean office with advanced digital technology Supportive leadership and a respectful team culture Paid holidays and paid time off Opportunities for growth within a premier orthodontic practice Our Standard We are a high-expectation, high-support practice. Patients come to us for excellence, and our team members are proud of the level of care they deliver every day. Location: Putnam, CT Schedule: Full-time Apply with your resume. Qualified candidates will be contacted for an interview.

We are a general dental office looking for a talented dental assistant to join our fun, friendly, supportive team. Our focus is on top-quality patient care and customer service. The right candidate is reliable, committed to growing and has a positive attitude towards teamwork and patient care. Requirements: MA Dental Assistant License, X-rays, OSHA, HIPPA and infection control certified. Experience with general procedures, assisting during implant placement, extractions, taking impressions, taking x-rays, and pouring models, a must. As well as computer proficiency, organization and being a team player. Eaglesoft/ Dentrix knowledge is a plus! COVID-19 considerations: We have strict COVID-19 protocols in place to ensure the safety of our patients and team members. Proper PPE is worn at all times and patients and employees are screened daily

Job Description The Bedi Dental Group difference Bedi Dental does dental differently for patients and clinicians alike, and we want our dental assistants to love their jobs more than ever. Our mission is to help patients live healthier, happier lives. This means compassion for patients, proactive patient care, integrity, and the professional development and mentoring of our providers. We believe it's possible for dental providers to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more fulfilling for dental teams, but also more beneficial for the patient. The Dental Assistant role Dental assistants are a key part of helping our patients look forward to the dentist. Dental assistants prepare suites to provide a calm and welcoming environment for patients. Dental assistants are responsible for maintaining a safe and clean working space in compliance with procedures and regulations. Dental assistants help to increase the efficiency of our dentists and their delivery of quality oral care for each of our patients. Most of all, dental assistants are part of a collaborative dental team, have supportive leadership, have access to ongoing training to advance their careers, and enjoy great benefits. The Dental Assistant we are looking for: Holds any state-required certifications, registrations, or licenses for dental assistants - if this is in process, please apply! Demonstrates strong patient care and communication skills Is excited about collaborating with a dental team Is adaptable to new ways of working in a dental office Eaglesoft and/or Dentrix knowledge is a plus! As a Dental Assistant at Bedi, you will: Provide exceptional dental care Help our patients to increase their dental knowledge and enthusiasm about at-home dental care Build long-lasting, trusting relationships with dental patients Help patients look forward to the dentist Benefits for Dental Assistants at Bedi: Generous compensation package Medical benefits, and vision benefits 401(k) benefit with a match Generous paid time off plus company holidays

A large local non-profit is seeking a Medical Office Assistant for a primarily Clerical role within their practice. They will consider those with or without Medical Assisting Certification, and pay will be based on either certification or experience. This is a temp with some potential to become a temp to hire. The pay range will be between $19.77-21.60/HR. The Medical Office Assistant will: Greet and check in patients in a warm and welcoming manner Verify and update demographics and insurance information Handle incoming calls, direct callers, schedule appointments Make referral and follow up calls Communicate with Clinical staff Other Duties as assigned by Supervisor This is a Full Time, Monday through Friday position with no nights or weekends. It's a 37.5 hour week with some flexibility in the schedule ie: 7-3, 8-4, 9-5 etc MOLARI Employment and HealthCare Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other protected status under applicable law.

Dr. Dental is looking to hire a travel oral surgery dental assistant to join our growing practices. The office locations will be Waterbury, East Haven, Manchester, Vernon, and Enfield, CT. The oral surgery assistant must have great interpersonal and communication skills, be a team player and work well with others. A professional appearance, great attitude and strong work ethic are very important. We are looking for an oral surgery assistant who is interested in direct patient care and surgical assisting with the ability to multi-task. Infection Control (ICE) and Dental Radiology Certifications and experience are required! Schedule: Hours will be 9:45-5pm. Monday- Waterbury ; Tuesday- TBD; Wednesdays- Manchester/Vernon; Thursdays- East Haven; Every other Friday- Enfield

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Days and Evenings $19.00 - $25.07 Under the direction of the Senior/Practice Manager incumbent is responsible for scheduling surgeries (if applicable) and/or referral and prior authorization processing. As an Office Assistant II, you will utilize administrative/clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. As an Office Assistant II you will act as a Surgical Scheduler to schedule office- based and hospital procedures consistent with the patient's diagnosis and procedure request. Also, must be able to respond to both written and oral correspondences regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy. See full description below. As an Office Assistant II you will act as a Referral/Prior Authorization Specialist to ensure referrals are scheduled in a timely manner, maintains tracking and appropriate documentation of referrals and authorizations. See full description below. Responsibilities Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in. Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed Collects copays/payments, maintains records and reconciles daily deposits Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Process incoming faxes and daily mail including barcoding and document processing within EMR. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients Registers patients utilizing computer-based registration/scheduling system Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Maintains records, reports, logs and other statistical information as required or directed. SURGICAL SCHEDULER ROLE/RESPONSIBILITIES Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling codes. Schedules diagnostic and imaging tests. Schedules office and hospital-based procedures, tests and imaging ensuring available time is utilized to maximum efficiency. Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures. Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services. Enters notes/special instructions needed for scheduling in EMR. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. Completes accurate documentation of informed consent with patients for procedures and surgeries as needed. Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients. Confirms patient's insurance provider and obtains all necessary prior authorizations or referrals appropriately. Ensures patients have proper medical clearance and pre-surgical testing as needed. Completes pre-procedure phone calls and confirms appointment times with patients via telephone Demonstrates use of quality improvement in daily operations Ensures completion of assessment for advanced directive, including DNR when applicable REFERRAL AND PRIOR AUTHORIZATION SPECIALIST Schedules and coordinates patient referrals to ordered services expeditiously Establishes a close working relationship with preferred providers to facilitate scheduling Ensures any necessary paperwork, medical records and insurance referrals are processed and provided to specialty provider in advance of patient appointment Stays current with insurance referral and prior-authorization requirements Obtains necessary prior-authorizations for ordered procedures and diagnostic studies as required Issues patients managed care referrals as required Has working knowledge of our local network/preferred providers and works with practice providers and PHO to minimize leakage Closes the referral loop follow up on assigned open orders-results/consults pending Maintains records, reports, logs and other statistical information as required or directed Acts as office communications liaison for patients and healthcare providers for referrals and authorizations Assists in appeals process as directed Verifies insurance coverage and eligibility Completes PT-1 forms as required for patient transportation to scheduled services Completes tasks associated with clinical inbox/practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Thoughtfully communicates with patients regarding scheduled services, accurately providing any necessary information such as date, time, prep, pre-registration requirements, etc. in advance of the appointment RESPONSIBILITY OF ALL JOB ROLES Actively participates in quality measure management Demonstrates use of quality improvement in daily operations Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors. Assists other members of the department as needed Attends variety of meetings, conferences, and seminars as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends all H.E.A.R.T trainings Provide coverage when needed at other locations within Heywood Medical Group. Completes all Annual Mandatory Education requirements. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High School diploma or equivalent required Minimum Work Experience Three (3) year of experience in a medical office preferred Required Skills Excellent written and verbal communication skills Excellent customer service skills Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records preferred and word processing skills. Three (3) years of experience in a medical/surgical office preferred. Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Days and Evenings $19.00 - $25.07 Under the direction of the Senior/Practice Manager incumbent is responsible for scheduling surgeries (if applicable) and/or referral and prior authorization processing. As an Office Assistant II, you will utilize administrative/clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. As an Office Assistant II you will act as a Surgical Scheduler to schedule office- based and hospital procedures consistent with the patient's diagnosis and procedure request. Also, must be able to respond to both written and oral correspondences regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy. See full description below. As an Office Assistant II you will act as a Referral/Prior Authorization Specialist to ensure referrals are scheduled in a timely manner, maintains tracking and appropriate documentation of referrals and authorizations. See full description below. Responsibilities Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in. Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed Collects copays/payments, maintains records and reconciles daily deposits Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Process incoming faxes and daily mail including barcoding and document processing within EMR. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients Registers patients utilizing computer-based registration/scheduling system Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Maintains records, reports, logs and other statistical information as required or directed. SURGICAL SCHEDULER ROLE/RESPONSIBILITIES Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling codes. Schedules diagnostic and imaging tests. Schedules office and hospital-based procedures, tests and imaging ensuring available time is utilized to maximum efficiency. Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures. Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services. Enters notes/special instructions needed for scheduling in EMR. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. Completes accurate documentation of informed consent with patients for procedures and surgeries as needed. Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients. Confirms patient's insurance provider and obtains all necessary prior authorizations or referrals appropriately. Ensures patients have proper medical clearance and pre-surgical testing as needed. Completes pre-procedure phone calls and confirms appointment times with patients via telephone Demonstrates use of quality improvement in daily operations Ensures completion of assessment for advanced directive, including DNR when applicable REFERRAL AND PRIOR AUTHORIZATION SPECIALIST Schedules and coordinates patient referrals to ordered services expeditiously Establishes a close working relationship with preferred providers to facilitate scheduling Ensures any necessary paperwork, medical records and insurance referrals are processed and provided to specialty provider in advance of patient appointment Stays current with insurance referral and prior-authorization requirements Obtains necessary prior-authorizations for ordered procedures and diagnostic studies as required Issues patients managed care referrals as required Has working knowledge of our local network/preferred providers and works with practice providers and PHO to minimize leakage Closes the referral loop follow up on assigned open orders-results/consults pending Maintains records, reports, logs and other statistical information as required or directed Acts as office communications liaison for patients and healthcare providers for referrals and authorizations Assists in appeals process as directed Verifies insurance coverage and eligibility Completes PT-1 forms as required for patient transportation to scheduled services Completes tasks associated with clinical inbox/practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Thoughtfully communicates with patients regarding scheduled services, accurately providing any necessary information such as date, time, prep, pre-registration requirements, etc. in advance of the appointment RESPONSIBILITY OF ALL JOB ROLES Actively participates in quality measure management Demonstrates use of quality improvement in daily operations Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors. Assists other members of the department as needed Attends variety of meetings, conferences, and seminars as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends all H.E.A.R.T trainings Provide coverage when needed at other locations within Heywood Medical Group. Completes all Annual Mandatory Education requirements. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High School diploma or equivalent required Minimum Work Experience Three (3) year of experience in a medical office preferred Required Skills Excellent written and verbal communication skills Excellent customer service skills Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records preferred and word processing skills. Three (3) years of experience in a medical/surgical office preferred. Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Not ready to apply? Connect with us for general consideration.

The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential. This position conducts research, prepares statistical reports, handles information requests, and performs clerical functions such but not limited to preparing correspondence, receiving visitors, scheduling meetings and working with students. This position also functions as a dental office assistant for the Goodwin University 14 chair dental hygiene clinic. It includes working directly with students in creating and maintaining patient schedules. Essential Job Functions/Primary Responsibilities: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) * Handles a wide range of administrative and executive support related tasks and ability to work independently with little or no supervision for multiple health science programs including Dental Hygiene, Medical Assisting, Medical Billing and Coding, Patient Care Associate. * Prepares accreditation reports for Commission on Dental Accreditation (CODA) and for Medical Assisting Education Review Board (MAERB). * Expedites purchase orders and assists with the acquisition of program supplies and equipment, along with acquisition of supplies, equipment and repair/maintenance requests in the dental clinic through the Ellucian system. * Plans, organizes, prioritizes and manages multiple projects simultaneously, and follows through on issues in a timely manner. Accurately maintains student records, forms and registrations, including background checks, DCF checks, drug screening, liability insurance, medical insurance etc. * Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities and records and takes and transcribes minutes of meetings. * Prepares memorandums and/or policies outlining and explaining academic procedures and policies to University faculty and staff, monitors compliance. * Effectively manages day-to-day issues and problems as they arise with high respect for students, staff and faculty, including patient inquiries, requests and complaints. * Coordinates Program Director's and Full-time faculty's schedule and updates calendar accordingly. * Creates and maintains databases and spreadsheet files. Along with various department records, including employee files. * Handles telephone, email and fax inquiries and responds as appropriate. Both administratively and within the clinic including medical clearances, dental record release and other correspondence between healthcare providers. * Assists in the coordination and planning of academic events, projects and accreditation process. * Reviews and summarizes miscellaneous reports and documents; prepares background documents, sends and receives affiliation agreements with outside educational sites. * Drafts, prepares, distributes and follows-up with various correspondence. * Assists in preparing presentations. * Maintains office supply inventory and coordinates maintenance of office equipment. * Conducts all work in a safe manner and all work safety practices are followed. Other Functions: * Performs similar or related work as required, directed or as situation dictates. * Continues professional development and training; keeps current with trends and updates in dental compliance. * Assists other department staff as needed to promote a team effort Knowledge, Ability and Skill: * Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity. * Well organized, flexible and enjoys the administrative challenges of supporting a University of diverse people and programs * The ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality * Strong written and verbal communication skills, sound decision making ability and attention to detail. Responds to all inquiries quickly, courteously and correctly * Excellent organizational skills * Attention to detail and a tolerance for working on multiple projects simultaneously * Upbeat, positive, outgoing, personable and able to relate well with diverse populations * Demonstrated commitment to completion of projects on a timely basis * High level of proficiency in the use of Microsoft Office programs, knowledge and proficiency in dental computer applications including Carestack, Tigerview and TalEval a plus. * Ability to take initiative, multi-task and work well under pressure Complexity of Duties: * The Office Assistant should be prepared to prioritize duties and take initiative on unexpected challenges and projects that will arise throughout the daily routine. The daily routine changes with each semester. Good organization, time management, and multitasking skills are necessary. Supervision Received * This position has little to no supervision. Occasional check-ins are done by superiors to ensure things are being done and in a timely manner, although it is primarily autonomous. Confidential Data * This position requires access to personal data of both students and patients, in which FERPA and HIPAA guidelines must be followed. Day-to-day duties include collecting and entering patient information for the Dental Clinic. It is frequently required to collect sensitive data from student accounts that may include grades, address, phone, etc. Relationships * Friendly communication with patients for the Dental Clinic occurs regularly and is vital to creating positive relationships and meeting program goals and outcomes. Regular communication with other departments is also essential to fulfil daily job duties.

Full Time Dental Assistant opportunity, Monday- Friday with one Saturday per month. Position offers healthcare benefits, PTO and 403B. Must have reliable transportation, valid driver's license and flexible with travel. Supports dentist in delivering primary dental care, prepares equipment and workplace for use, and contributes to supportive atmosphere for dental patients. Uses chairside, four handed dentistry techniques. 1.Prepares office and treatment areas each day. 2. Performs pre/post treatment set-up/clean-up procedures for each patient in accordance with all Agency protocols 3. Prepares patients for dental procedures. 4. Assists dentist at chairside, using 4-handed techniques. 5. Exhibits appropriate knowledge of instruments and techniques utilized for all procedures. 6. Performs independent patient services, as directed, including patient triage, radiographs, impressions, suture removal, temporary fillings, recement crowns, laboratory work. 7. Maintains dental facility, treatment areas, equipment and instruments in proper working order. 8. Maintains adequate inventory of dental supplies. 9. Strictly follow safety and infection control standards at all times, including appropriate use of PPE. 10. Takes quality radiographs, as prescribed. Process, mount and label properly Complies with radiation safety standards for staff and patients. 11. Provides excellent customer service at all times with a focus on quality of care and teamwork that focuses on the needs of the department and/or the business of the Agency. 12. Complies with Agency mandated in-service training workshops (EOC, Working Safely, Abuse, etc.). Confidentiality of patient and business information is a requirement. Confidentiality of patient and business information is a requirement. Full access to patient medical records and encounter data. Confidentiality must be maintained according to CHC policies. 1. Responsibility for client data entry. 2. Access to medical system information. 3. Confidential patient correspondence. High School Diploma (or equivalent) Graduate of accredited Dental Assisting School or two years dental experience in general dentistry. Certified in Dental Radiology and Infection Control by Dental Assisting National Board (DANB) Commitment to preventive dental care Knowledge/interest in providing care to diverse patient population Written and oral bilingual fluency in language spoken by our patient population (for example, English/Spanish or English/Polish) strongly preferred. **Organization Information:** Community Health Center, Inc. (CHC) is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement and ConferMed **Location:** Community Health Center of New Britain **City:** New Britain **State:** Connecticut **Time Type:** Full time MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Role : Dental Dreams LLC in Grafton St (Worcester) , MA , is hiring Licensed Radiology Certified Dental Assistants to join our talented and dedicated team. Our DA needs to have a passion for caring, excellent customer service, and the ability to assist with administrative tasks. Moreover, the DA should be a team player and well-organized with great attention to detail. Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation The benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K For those currently/previously enrolled in Dental School or who have DA Experience, we assist in training and getting you licensed and certified! Responsibilities: Work under the general supervision and guidance of a dentist Provide chairside assistance to the Dentist during dental examinations and treatment Charting during the dental examination Take and process X-rays Sterilize and maintain instruments, as well as the Sterilization Area Set up and break down operatories Assist with supply inventory and ordering Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Maintain a high level of customer service at all times Work as part of a team with an emphasis on communication Qualifications: MA - Dental Assistant Certification and or License (Required). Radiology certified (Required) Customer Service experience KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Days, 7:30AM - 4:00PM or 7:45AM - 4:15PM or 8:00AM - 4:30PM $18.50 - $24.41 Job Summary: Under the direction of the Senior Practice Administrator and Practice Manager incumbent is responsible for answering phones, arriving patients, appointment scheduling, insurance verification, referral processing, scheduling of outpatient services, and managing daily deposits. Accurately documents information provided by patients and processes incoming faxes and daily mail. Incumbent participates in customer service and patient satisfaction initiatives. Must learn and perform new standards and processes as they are implemented and complete any assigned training. Responsible for other duties and locations as assigned. See full description below. Responsibilities Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in. Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed Collects copays/payments, maintains records and reconciles daily deposits. Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Process incoming faxes and daily mail including barcoding and document processing within EMR. Issues and verifies patients managed care referrals. Obtains necessary prior- authorizations for ordered procedures and diagnostic studies as required or directed. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients. Registers patients utilizing computer based registration/scheduling system Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner Processes Medical Records incoming and outgoing according to practice guidelines and regulation Maintains records, reports, logs and other statistical information as required or directed. Complies with established departmental policies, procedures, and objectives Attends variety of meetings, conferences, training and seminars as required or directed. Demonstrates use of quality improvement in daily operations Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. Provide coverage when needed at other locations within Heywood Medical Group. Participates in Quality measures tracking and reporting. Completes yearly AME (Annual Mandatory Education). Completes and maintains the HEART program concepts. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High School diploma or equivalent required Minimum Work Experience One (1) year of experience in a medical office preferred Required Skills Excellent written and verbal communication skills Excellent customer service skills Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records preferred and word processing skills. Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 32-Hours, Monday & Friday 8:00 - 4:00, Tuesday & Thursday 7:00AM -4:30/5PM, Wednesdays Off Hourly Rate: $19.00 - $25.07 Job Summary: Under the direction of the Senior/Practice Manager incumbent is responsible for scheduling surgeries (if applicable) and/or referral and prior authorization processing. As an Office Assistant II, you will utilize administrative/clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. As an Office Assistant II you will act as a Surgical Scheduler to schedule office- based and hospital procedures consistent with the patient's diagnosis and procedure request. Also, must be able to respond to both written and oral correspondences regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy. See full description below. As an Office Assistant II you will act as a Referral/Prior Authorization Specialist to ensure referrals are scheduled in a timely manner, maintains tracking and appropriate documentation of referrals and authorizations. See full description below. Responsibilities Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in. Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed Collects copays/payments, maintains records and reconciles daily deposits Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Process incoming faxes and daily mail including barcoding and document processing within EMR. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients Registers patients utilizing computer-based registration/scheduling system Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Maintains records, reports, logs and other statistical information as required or directed. SURGICAL SCHEDULER ROLE/RESPONSIBILITIES Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling codes. Schedules diagnostic and imaging tests. Schedules office and hospital-based procedures, tests and imaging ensuring available time is utilized to maximum efficiency. Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures. Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services. Enters notes/special instructions needed for scheduling in EMR. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. Completes accurate documentation of informed consent with patients for procedures and surgeries as needed. Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients. Confirms patient's insurance provider and obtains all necessary prior authorizations or referrals appropriately. Ensures patients have proper medical clearance and pre-surgical testing as needed. Completes pre-procedure phone calls and confirms appointment times with patients via telephone Demonstrates use of quality improvement in daily operations Ensures completion of assessment for advanced directive, including DNR when applicable REFERRAL AND PRIOR AUTHORIZATION SPECIALIST Schedules and coordinates patient referrals to ordered services expeditiously Establishes a close working relationship with preferred providers to facilitate scheduling Ensures any necessary paperwork, medical records and insurance referrals are processed and provided to specialty provider in advance of patient appointment Stays current with insurance referral and prior-authorization requirements Obtains necessary prior-authorizations for ordered procedures and diagnostic studies as required Issues patients managed care referrals as required Has working knowledge of our local network/preferred providers and works with practice providers and PHO to minimize leakage Closes the referral loop follow up on assigned open orders-results/consults pending Maintains records, reports, logs and other statistical information as required or directed Acts as office communications liaison for patients and healthcare providers for referrals and authorizations Assists in appeals process as directed Verifies insurance coverage and eligibility Completes PT-1 forms as required for patient transportation to scheduled services Completes tasks associated with clinical inbox/practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Thoughtfully communicates with patients regarding scheduled services, accurately providing any necessary information such as date, time, prep, pre-registration requirements, etc. in advance of the appointment RESPONSIBILITY OF ALL JOB ROLES Actively participates in quality measure management Demonstrates use of quality improvement in daily operations Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors. Assists other members of the department as needed Attends variety of meetings, conferences, and seminars as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends all H.E.A.R.T trainings Provide coverage when needed at other locations within Heywood Medical Group. Completes all Annual Mandatory Education requirements. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High School diploma or equivalent required Minimum Work Experience Three (3) year of experience in a medical office preferred Required Skills Excellent written and verbal communication skills Excellent customer service skills Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records preferred and word processing skills. Three (3) years of experience in a medical/surgical office preferred. Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Not ready to apply? Connect with us for general consideration.