Dental assistant/receptionist jobs in Utica, NY - 87 jobs

Mosaic Health has an immediate opening for a Dental Assistant to provide quality dental care services. Duties to include, but not limited to: providing compassionate patient comfort from greeting to exit, preparing patients for dental examination, explaining proposed treatment, performing chair side or float duties as assigned, and sterilizing/disinfecting of patient rooms.

In this role, you'll be an important member of the clinical team, working alongside GPs and other Specialty Clinicians dedicated to serving patients. You'll be supporting many sides of the practice, greeting and guiding patients, and helping out across the office as needed. Schedule (days/hours) monday- Thursday 7:30-5pm Responsibilities * Preparing patients and treatment rooms for dental procedures * Helping to educate patients on appropriate oral hygiene strategies * Improving oral health, solving dental challenges, and bettering smiles every day Qualifications * DANB * CPR * CDA/DA Cert Compensation $20-$22/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Job Description Job Title: Dental Assistant - Long-Term Care Facilities Company: DentServ We are looking for experienced Dental Assistants to join our team! For over 40 years, we've provided dental care in nursing homes and rehab facilities. You'll be working to assist our dentists with patient care and administrative tasks. Responsibilities: Assist dentists in long-term care assignments Prepare patients for exams and treatments Chart documentation Interface with facility staff on dental-related issues Qualifications: Strong computer skills Effective communication skills Detail-oriented and reliable Compensation: Competitive pay based on experience Powered by JazzHR 3V9BoYwp7C

PDFO is hiring EXPERIENCED FULL TIME Dental Assistants! PDFO offers a competitive starting salary, commensurate with experience/skills, ranging from $19 - $25+/hr. Additionally, we offer formal on the job training & a comprehensive benefits package including medical insurance w/employer contributions towards annual premium, dental assistance, and a 401k profit share plan! PDFO also offers generous paid time off for holidays (6 per year), sick time (up to 40hrs) and vacation (up to 80 hours in your 1st year), and multiple opportunities to advance your dental career. We promote from within! On a daily basis, our Dental Assistants: Prepare schedules, dental operatory rooms, instruments, materials, and patients for dental work Assist Dentists in managing medical and dental procedures and/or emergencies Documenting treatment information in patient records Monitor and manage patient's well-being and anxiety level, including patients with special needs, and those requiring a papoose Provide accurate and thorough documentation, and effectively communicate with doctors, staff, patients, and care-givers as necessary Other team support responsibilities, as necessary

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, generous benefits package, and flexible scheduling will help you thrive in your career. When you join our team as an **Entry-Level Dental Assistant** , you will have the opportunity to give back to communities and positively affect patients' lives. **Salary:** $18 - $20 / hour **Job Type:** Full-Time **At Aspen Dental, we put You First. We offer:** + A pathway for you to become a DANB Certified Dental Assistant (CDA) to maximize your career potential + Part-time, Full-time, flexible scheduling available* + Paid training to become radiology and safety certified through our partnership with the Dental Assisting National Board (DANB) + Paid time off and holidays, Health, Vision, and 401(k) savings plan + Free Continuing Education (CE) through TAG U **How You'll Make a Difference** As an **Entry-Level** **Dental Assistant** , you will help support the clinical needs of the practice's patients and doctors. You will have the support and training you need to help you be successful, no matter your level of expertise. We are committed to promoting from within to allow you to expand your career and your life. You can help make a difference in your community one smile at a time. + Assist during a variety of treatment procedures + Set up and breakdown operatory post treatment + Manage infection control - prepare and sterilize instruments and equipment + Supports patient charting for Doctors + Perform various office tasks as necessary + Collaborate with other members of the dental team to provide exceptional patient care **Qualifications:** + High school diploma or equivalent + Obtain your radiology and safety certification within the required timeframe for the state of practice + Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds + Commitment to ongoing learning and professional development _Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization._ _*May vary by independently owned and operated Aspen Dental locations._ _ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Assistant Do you have a smile that lights up the room? Join our fun, fast-paced dental team as a Dental Assistant! You'll work side-by-side with doctors, help create confident smiles, and keep our patients comfortable and cared for. If you're upbeat, organized, and ready to make a difference every day - we want to meet you! Essential Functions: Performs sterilization procedures following protocols set in accordance with established guidelines Prepares dental equipment and instrumentation - tray set-ups for dental procedures Obtains diagnostic records ordered by a dentist including X-Rays, intra-oral scans/photos, and alginate impressions Provides direct patient care under the direct supervision of a dentist Creates entries in patients' medical records as directed by the treating dentist Provides patient education including care instructions Performs basic lab duties including the fabrication of Essix retainers Prepares and documents lab cases ensuring timely delivery Qualifications: High school diploma or equivalent. Minimum of 6 months of experience in a dental or healthcare setting. Knowledge and understanding of dental terminology, techniques, and procedures. Relevant dental assistant licensure (if required by state law) or experience as a foreign trained dentist a plus. Compliance with continuing education requirements to maintain state license/certification (if applicable). Proficiency in dental software and technology. Strong communication and interpersonal skills. Commitment to continuous learning and professional development. Ability to work efficiently in a fast-paced environment. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Pay Rate: Starting at $20 an hour based on skills and experience. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Performs clinical, laboratory, and clerical support activities in inpatient areas of the hospital and in ambulatory services. Assists physicians and/or other hospital/medical personnel in providing patient care, preparing patients for procedures and examinations, recording vital patient data, performing standardized routine tests such as phlebotomy patient specimen collection, and processing. Performs clerical activities such as greeting and directing patients, accessioning tests, producing reports, answering telephones, gathering and entering data, and scheduling appointments. Assist as a patient safety companion or suicided watcher as needed. The Medical Assistant exemplifies the Upstate mission. Vision and values and acts in accordance with Upstate policies and procedures. Minimum Qualifications: Completion of an approved Medical Assistant/Medical Office Assistant program or one year directly related experience, must have current CPR certification (online certifications do not count) by the start date, and excellent interpersonal and organizational skills required. Preferred Qualifications: Knowledge of medical practice and medical terminology; previous clerical and computer experience and experience in an outpatient medical practice preferred. Work Days: Monday-Friday days Message to Applicants: Salary Range$39,520-$51,332 Recruitment Office: Human Resources

Camillus Primary Care Office 5301 West Genesee Street Camillus, New York 13031 Medical Assistant** **MISSION STATEMENT:** We are passionate healers dedicated to honoring the Sacred in our sisters and brothers. **VISION:** To be world-renowned for passionate patient care and outstanding clinical outcomes. **CORE VALUES:** In the spirit of good _Stewardship,_ we heal by practicing: _Compassion_ through our kindness, concern and genuine caring, _Reverence_ in honoring the dignity of the human spirit, _Excellence_ in expecting the best of ourselves and others; _Integrity_ in being and speaking the truth. **RELATIONSHIP-BASED CAREGUIDING PRINCIPLES:** Caring and healing practices are found in relationships, communication and the hospital setting. Patients are actively involved in their care and experience a therapeutic relationship with the caregiver. Patient care is designed to meet patient and family needs while taking into account the unique needs of each patient. These values are consistent in practice and include patient advocacy, safety and education. Teamwork promotes clinical excellence and is rooted in effective communication, accountability and continuity of care and respect for co-workers. Caring leaders create an environment in which caring relationships happen. These leaders emerge from all levels of the network helping to create a shared vision reflecting the mission, vision, and values of St. Joseph's. **POSITION SUMMARY:** The Medical Assistant is responsible to perform the duties of the position in support of the nurses and physicians in providing quality medical care. The Medical Assistant will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter's Health Partners Medical Associates. **EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:** **Preferred Qualifications** High school diploma or equivalent Graduate of a Medical Assistant Training Program and holds any of the following National Medical Assistant Certifications: CMA, CCMA, RMA, NCMA, CMAC **Minimum Qualifications** High School Diploma or equivalency At least 10 months' work and/or clinical training experience in the healthcare field. If hired with minimum qualifications, you are required to pursue an approved Medical Assistant Certification (CMA, CCMA, RMA, NCMA, CMAC) within 90 days of hire and complete the process within 9 months of hire (we **do not** cover the cost of this certification for new hires). Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise. Completes population specific competency annually on populations served as identified in scope of care and service. **SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:** **WORK ENVIRONMENT AND HAZARDS:** Office/Clinical setting. Exposure Class 1. **PHYSICAL DEMANDS:** Medium work: must be able to lift 25 pounds frequently. Occasionally lifting a maximum of 50 pounds. Will require the ability to stand, walk, sit, bend, twist, squat, and reach. **WORK CONTACT GROUP:** All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies. **SUPERVISED BY:** Registered Nurse or office manager **SUPERVISES:** N/A **CAREER PATH:** Unspecified. **Pay Range:** $20.00 - $27.85 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Oneida Health is looking for a full-time Medical Office Assistant for its Orthopedics practice. This position is designed to be both clinical and administrative and reports to the Practice Manager of Orthopedics. The ideal candidate will have to be able to work both independently and as part of a team with a customer service attitude. Medical experience is a plus. Come for the Salary, Stay for the Benefits: We provide competitive pay and value experience. Orthopedics employees enjoy free parking and the office is centrally located in Oneida next to shopping, food services, and entertainment. The following are just some of our best employee benefits: Free Parking Employee Gym Generous Paid Time Off accruing day one 403 (b) matching up to 6% No Deductible Health Insurance, Flex Spending, Vision, Dental, Disability, and Life Generous Tuition Reimbursement What You'll be Great At: Using a customer service attitude for all patient interactions in person and on the telephone. Being a keen observer while collecting and recording data about the patient. Addressing the needs of patients, visitors, co-workers, and the practice in a positive and timely manner. Demonstrating strong computer skills. Maintaining a safe and hygienic environment for patients including infection prevention techniques according to hospital standards. Assisting providers with procedures and examinations. Performing treatments and procedures as directed. Reassuring patients about wait times and delays, while giving priority to acutely ill patients. Maintaining medical records accurately. Checking equipment and stocking supplies as needed. Placing supply and pharmacy orders. Facilitating and executing physician orders as directed. Coordinating and scheduling referrals and surgeries. Why We're The Right Fit For You: Why are we so awesome, you ask? Here are just a few reasons why we think you would love it at Oneida Health: We care about our people. Our employees are our #1 asset and we will always invest in their growth. We offer multiple pathways to success through continued education and department promotion. Your safety matters too. Providing safe work environments is always our approach. With our technology investment strategy, we put the most advanced technology in the palm of your hand. Allowing you to do what you do best. We're neat freaks. Oneida Health is consistently ranked among the top hospitals both regionally and nationally for safety and cleanliness. We respect and encourage work-life balance. Qualifications Your Essential Qualifications: Education: High School Diploma or equivalent (Preferred) License: New York LPN (Preferred) Certifications: Certified Medical Assistant (Preferred) Experience: Medical Office: 1 year (Preferred) Computer Skills: 1 year (Preferred)

Position OverviewIn a clerical role the Medical Office Assistant is the customer service liaison to each of our practices. The Medical Office Assistant greets each patient with courtesy and respect using exceptional communication skills. The purpose of this position is to provide our patients with a seamless experience while following all UHS Policies regarding registration, scheduling, insurance verification and billing. In a clinical role the medical assistant performs patient care tasks under the direction of a licensed nurse and/or nurse practitioner, clinical nurse specialist, physician, or other authorized health care provider. Primary Department, Division, or Unit: Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $17.19 - $24.42 per hour, depending on experience ----- Sign-on Incentive: Experienced candidates may be eligible for a sign-on bonus of up to $2,500. Education/Experience Minimum Required: - High school diploma or equivalent - Graduate of an accredited medical assisting program or direct patient care experience, including but not limited to collection of patient information and data, patient interactions or assisting physicians with procedures in a medical office or hospital setting. Preferred: - Previous experience in a walk in / primary care/ specialty care setting. - Certified medical administrative assistant (CMAA) - Strong clerical background with excellent computer skills License/Certification Minimum Required: Documentation of current CPR certification required within 1 week of start of employment. Preferred: Not Applicable ----- Why You'll Love Working at UHS At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life. A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************

The best thing about this role Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. What you'll do The Medical Office Assistant II serves as the first point of contact for patients within the Bassett Healthcare Network. This is a key role in the patient centered care team. Demonstrates excellence in all patient and customer encounters including face-to-face and telephone interactions. Assures that a high-quality patient experience takes place by providing administrative support to ambulatory patient care teams through excellent customer service, attention to detail, and interpersonal skills. Responsible for providing clear, accurate, timely communication to nurses and providers regarding patients. Responsible for accurate, appropriate scheduling of patients for optimum care and provider efficiency. Responsible for collecting demographic and financial information during the scheduling and/or registration processes to ensure full and timely revenue capture. May have direct revenue responsibility through payment collection, cash handling, processing of insurance eligibility and managed care information. Demonstrates a high level of understanding or acts as a subject matter expert for certain facets of the job (i.e.. Scheduling, Registration, Referrals etc.). Takes a lead in the training of new incoming staff members. * Reception/Call Handling * Receives and greets every patient in a courteous and friendly manner using a welcoming positive tone, words and actions. Will meet patients' needs as observed by Supervisor and as reported on patient satisfaction surveys. * Ensures new patients are provided with a Welcome to Bassett Network Packet which includes Advance Directive information. Health Information Privacy documents, plus Health Center and Bassett Network brochures. Also established patients over the age of 18 who do not have documentation of receiving Advanced Directives are provided this information as reviewed through random audits of system documentation. * Raises up emergent situations or expressed patient problems directly to Supervisor or Supervising Nurse for assistance as observed by Supervisor and Supervising Nurse * Answers phones within 3 rings using a 3-part greeting (Name of Dept, your name, "How may I help you?") as observed by Supervisor and as noted in compliance reports * Ends calls by asking patient if there is anything else we can do for them today as observed by Supervisor and as noted in compliance reports * Takes clear, complete and accurate phone messages, (and follows up on these messages to make sure the patients' needs are met) or prescription requests using the electronic medical record messaging system as observed by Supervisor and reported by providers and nurses * Available for incoming calls, maintains operator statistics at or above institution standards * Offers patients the opportunity to sign up for MyBassett over the phone. * Pro-actively keeps patients informed of any delays in their providers schedules that may impact their time to be seen. * Acts as a trainer for incoming new staff in all reception and call handling functions, and or provides orientation as requested by supervisors for new employees. * Registration/Appointment Scheduling/Referrals * Obtains all information necessary to complete the outpatient registration process assuring demographic and insurance information is correct and is entered or scanned into the system accurately as monitored by system audit * Accurate confirmation of attending PCP and Billing PCP, when appropriate. * Assures correct data capture and data entry (such as MSPQ) necessary for regulatory agencies and compliance requirements is accurate and complete as monitored by systems audits. * Maintains required level of knowledge and proficiency in all core functions (demographic and financial screening, insurance eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits. * Supports the collection of Advanced Beneficiary Notice signatures and form processing to meet Medicare regulations. * Ensures all corrections (demographics, insurance eligibility etc.) based on the missing items work-queue are made in the appropriate Bassett system within 24 hours of system notifications in accordance with standard operating procedure. * Answers questions from patients regarding the organization and/or services and provides directions to the appropriate clinical location as necessary. * Offers patients the opportunity to sign up for MyBassett in person. * Listens to patient's request for an appointment, then schedules an outpatient appointment to meet the patient's needs while following department scheduling guidelines as reported by providers and observed by supervisor. Offers alternate providers or locations when appropriate to meet the patient's needs. Raises up patient's needs that they cannot meet to the Supervisor or Supervising Nurse. * Accurately fills out the Interactive Face Sheet and confirms the demographic and insurance information of the patient, and updates as necessary. * Ensures patient preferences for communication are up to date. This will ensure appointment reminders are sent via mail, phone, or MyBassett to meet patient satisfactions. * Reminds patients that the collection of their co-pay will be expected at the time of the visit. * When scheduling, utilizes all available functions such as, Auto Search, Combine Departments, Schedule Scanner, etc. to ensure that the best possible appointment selection is made, for business operations and patient satisfaction. * Performs edits of daily appointment schedules at the request of their supervisor, as appropriate per departmental needs. Follows policy and procedure for rescheduling appointments and contacting patient directly to reschedule appointments, in accordance with BMG Directive as observed by Supervisor. Directs any requests from providers or other staff to adjust appointment schedules to Supervisor for review and approval before acting, as noted by Supervisor. * Reviews the electronic Confirm List daily, to confirm appointments with patients 24-72 hours in advance of appointment as noted by patients and observed by Supervisor. * Reviews automated reminder list (Televox, Phytel, or similar lists) as necessary in a timely manner as observed by supervisor and compliance reports. * Processes electronic or written requests for urgent referrals same day. Processes electronic or written routine referral requests within 24-72 hours * In regard to referrals, ensures complete and accurate information is recorded in accordance with standard operating procedure to support reimbursement and regulatory compliance and patient care. When appropriate prior authorizations are obtained and documented appropriately within the referral. * Work the "Incoming" and "Outgoing" queues in your area according to departmental standards. * Follow up with "referred to" providers to ensure that patients kept their appointments, and all results have been received in the "referred by" providers office. * Displays ownership of the entire patient experience, including but not limited to, scheduling, registration, being aware of the patient's lobby experience, and completion of all referral duties. * Acts as a subject matter expert in scheduling functions and departmental protocols * Acts as a subject matter expert in registration functions. Attends Patient Access Review Sessions (PARS) and brings back learning to the team and is a go to person for coworkers. * Obtains prior approval or prior authorization as needed. Communicates referral appointment and appointment instructions to patient * Performs referral coordination including completing Open Referrals and/or referral tracking queue. * Alerts Manager or Supervisor of referrals that are unable to be completed due to missing information that could lead to compliance or safety issues. * Acts as a subject matter expert in electronic referral queue processes. * Acts as a trainer for incoming new staff in all registration, scheduling and referral functions, and or provides orientation as requested by supervisors for new employees. * Collection of Payment/Cash Handling * Conveys to patient what payment is due based on Insurance Card or Insurance Verification system and request how patient will be paying today, via cash, check or credit card. * Receive and receipt all payments with no more than 2 minor errors per quarter as determined by daily cash up verification and in accordance with finance policy and procedures. * Maintain and balance cash drawer daily with no more than 2 minor errors per quarter as determined by daily cash up verification and in accordance with finance policy and procedures. * Accurately prepares daily cash up in cooperation with supervisor with no more than 2 minor errors per quarter as determined by daily cash up verification and in accordance with finance policy and procedures. * Performs Petty Cash record-keeping and management in an accurate and timely manner. * Office Support/Cross Coverage/Confidentiality * Date stamps all incoming patient related information and delivers to appropriate provider or staff person for action on a daily basis as observed by providers, coworkers and Supervisor * Completes all basic patient demographic information on forms, such as Disability and Workers Comp before delivering to nurse or provider to complete * Mails outgoing patient information such as lab letters and completed forms in accordance with Bassett Policy * Prepares correspondence to patients and/or other entities as directed by providers or supervisors as observed by providers and supervisors * Prepares outside patient health information for scanning per Document Imaging procedures as observed by certified document imaging staff or Supervisor * Completes indexing and scanning of hard-copy patient health information into electronic health record or packages and sent to HIM for scanning per Document Imaging procedures as measured by DI quality audits and as reported by providers * Sends requests for routine or subpoenaed medical record releases to assigned HIM location for processing (Regional HIM Hub site or Cooperstown HIM Department). Processes same day requests for Medical Records for patient care continuity as needed. Seeks assistance from HIM resources with any questions about how to process a release or what information to release * Maintain appropriate inventory of office supplies and required forms for daily operations following established procedures * Establishes and maintains departmental record keeping and filing systems. Classifies, sorts, distributes and/or files correspondence, articles, mail, records and other documents * Opens and/or closes clinic per divisional guidelines as observed by supervisor. For 24-hour departments, appropriate hand-offs are made. * Covers at other locations or departments as requested, with orientation, performing like office functions as noted by Supervisor * Ability to adapt to various work-flows, processes and policies to support the operations and patient care throughout the network. * Per protocol, staff member goes into waiting area to greet patient and informs them of any delays or changes in their appointment as observed by supervisor and/or peer review * Patient is identified using 2 identifiers such as name and date of birth, in accordance with National Patient Safety Goals as observed by supervisor and/or peer review * Communicates patient issues/concerns to providers as measured by provider feedback and supervisory observation. * Ensures appropriate forms are given to all patients depending on appointment type and or specialty. * Assists the patient to navigate through all stages of their visit * Patient Health Information is accessed to perform job responsibilities and for no other reason. Patient information is kept confidential and discussed on a need-to-know basis only. As observed by Supervisor and based on organizational audits. * Ensures that the daily maintenance on the BCA device is performed and reports to IT or Supervisor any issues. * Acts as a lead in ordering supplies through the on-line module. * Ensures all downtime forms are accurate and up to date. Acts as a lead in the event of a planned or unexpected system downtime. * Acts as a lead in the event of a code. Ensures all staff are performing necessary actions during code (ie. Code Pink/Purple - checking bathrooms, stairways and elevators) and are kept up to date as the code progresses. Completes any necessary paperwork needed as part of the code (ie. Code Red) * Takes minutes at all appropriate meetings and prepares them for distribution to the group. * Maintains electronic databases, documents, shares folders etc., as appropriate for department. * Assumes responsibility for continuing education by maintaining competency in programs required for daily responsibilities, including clinical information systems, office automation systems and insurance issues. * Attends required in-services as requested by supervisor. * Identifies need for computer training or refresher courses and attends as necessary * Attends 85-90% of all staff meetings as appropriate, reviewing minutes of any meetings missed with no more than 1 unexcused absence per year as measured by supervisory audit. * Maintains job specific knowledge and proficiency (may include insurance, scheduling, charge coding information and creation of open referrals) by attending meetings, training and reading all pertinent training documentation and memos as documented on annual in-service record. * Maintains a thorough knowledge and understanding of insurance and local carrier's medical coverage policies as they relate to the Appointment. * Required to attend 6 educational opportunities per year, such as BIL opportunities, PARS opportunities etc. * Prepare a presentation for co-workers at least once annually regarding a training session that you have attended or a relevant work topic that has been researched. * Is trained to be a SuperUser in at least one EPIC function (Cadence, Referrals, etc.) * Performs similar or related duties as requested or directed What we need from you Education: * High School Diploma or GED, preferred * 2 year / Associate Degree, preferred * an Associate degree may be considered toward one year of relevant work experience Experience: * Minimum 2 years relevant work experience, required * Minimum 2 years customer service experience, preferred Skills: * Computer Skills * Customer Service * Time Management * Teaching * Maintain Confidentiality * Interacting with People Physical Requirements: * Sedentary Work - Exerting up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking or standing are required only occasionally, and all other sedentary criteria are met. * Occasional grasping, lifting, pulling, pushing, reaching, repetitive motion, stooping * Frequent typing/clerical/dexterity, hearing, standing, talking, walking, seeing/monitor/computer use, visual acuity (color, depth, perception) Hazards: * Occasional bodily fluids/bloodborne exposure Travel: * No travel required Total Rewards Bassett Healthcare Network's commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include: * Paid time off, including company holidays, vacation, and sick time * Medical, dental and vision insurance * Life insurance and disability protection * Retirement benefits including an employer match * And more! Specific benefit offerings may vary by location and/or position. Pay Range Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Pay Range Minimum: USD $17.32/Hr. Pay Range Maximum: USD $25.98/Hr. We love the difference people bring We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

Mosaic Health has an immediate opening for a Dental Assistant to provide quality dental care services. Duties to include, but not limited to: providing compassionate patient comfort from greeting to exit, preparing patients for dental examination, explaining proposed treatment, performing chair side or float duties as assigned, and sterilizing/disinfecting of patient rooms.

Job Title: Dental Assistant - Long-Term Care Facilities Company: DentServ We are looking for experienced Dental Assistants to join our team! For over 40 years, we've provided dental care in nursing homes and rehab facilities. You'll be working to assist our dentists with patient care and administrative tasks. Responsibilities: Assist dentists in long-term care assignments Prepare patients for exams and treatments Chart documentation Interface with facility staff on dental-related issues Qualifications: Strong computer skills Effective communication skills Detail-oriented and reliable Compensation: Competitive pay based on experience

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Oral Surgeon Dental Assistant, you will have the opportunity to give back to communities and positively affect patients' lives. Job type: Full-Time Salary: $28 - $32 / hour Travel: Oswego, Rome, New Hartford, Utica, Auburn, Watertown, Vestal, and Dewitt - Company car will be provided At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Part-time, Full-time, flexible scheduling available* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuing Education (CE) through TAG U How You'll Make a Difference As an Oral Surgeon Dental Assistant, you will help support the clinical needs of the practice's patients and doctors. You will have the support you need to maximize your career potential and help make a difference in your community one smile at a time. Travel to nearby offices to support patient care** Assist during a variety of treatment procedures Take dental X-rays Set up and breakdown operatory post treatment Manage infection control - prepare and sterilize instruments and equipment Educate patients on appropriate oral hygiene strategies to maintain good oral health Perform various office tasks as necessary Work collaboratively with other members of the dental team to provide exceptional patient care Qualifications: Active license, registration, or permit as required by the state of practice; including x-ray certification Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Commitment to ongoing learning and professional development Have your high school diploma or equivalent *May vary by independently owned and operated Aspen Dental locations. ** As this position requires daily travel to assigned offices, you must maintain a valid non-restricted driver's license and appropriate insurance or the ability to be insured under the employer's fleet insurance program (for those assigned a Company fleet vehicle). The Company reserves the right to request and review your Motor Vehicle Record at any time, according to state requirements. *May vary by independently owned and operated Aspen Dental locations. ** As this position requires daily travel to assigned offices, you must maintain a valid non-restricted driver's license and appropriate insurance or the ability to be insured under the employer's fleet insurance program (for those assigned a Company fleet vehicle). The Company reserves the right to request and review your Motor Vehicle Record at any time, according to state requirements. Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Performs clinical, laboratory, and clerical support activities in inpatient areas of the hospital and in ambulatory services. Assists physicians and/or other hospital/medical personnel in providing patient care, preparing patients for procedures and examinations, recording vital patient data, performing standardized routine tests such as phlebotomy patient specimen collection, and processing, and functions as a patient safety companion or suicide watcher as assigned. Performs clerical activities such as greeting and directing patients, accessioning tests, producing reports, answering telephones, gathering and entering data, and scheduling appointments. The Medical Assistant exemplifies the Upstate mission. Vision and values and acts in accordance with Upstate policies and procedures. Minimum Qualifications: Completion of an approved Medical Assistant/Medical Office Assistant program or one year directly related experience, current CPR certification, and excellent interpersonal and organizational skills required. Preferred Qualifications: Knowledge of medical practice and medical terminology; previous clerical and computer experience and experience in an outpatient medical practice preferred. Work Days: M-F 8:00am-4:30pm Message to Applicants: Salary range:$39,520-$49,837 Recruitment Office: Human Resources

4820 W Taft Rd Liverpool, NY Medical Assistant** **CLASSIFICATION:** **GRADE:** **MISSION STATEMENT:** We are passionate healers dedicated to honoring the Sacred in our sisters and brothers. **VISION:** To be world-renowned for passionate patient care and outstanding clinical outcomes. **CORE VALUES:** In the spirit of good _Stewardship,_ we heal by practicing: _Compassion_ through our kindness, concern and genuine caring, _Reverence_ in honoring the dignity of the human spirit, _Excellence_ in expecting the best of ourselves and others; _Integrity_ in being and speaking the truth. **RELATIONSHIP-BASED CAREGUIDING PRINCIPLES:** Caring and healing practices are found in relationships, communication and the hospital setting. Patients are actively involved in their care and experience a therapeutic relationship with the caregiver. Patient care is designed to meet patient and family needs while taking into account the unique needs of each patient. These values are consistent in practice and include patient advocacy, safety and education. Teamwork promotes clinical excellence and is rooted in effective communication, accountability and continuity of care and respect for co-workers. Caring leaders create an environment in which caring relationships happen. These leaders emerge from all levels of the network helping to create a shared vision reflecting the mission, vision, and values of St. Joseph's. **POSITION SUMMARY:** The Medical Assistant is responsible to perform the duties of the position in support of the nurses and physicians in providing quality medical care. The Medical Assistant will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter's Health Partners Medical Associates. **EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:** **Preferred Qualifications** High school diploma or equivalent Graduate of a Medical Assistant Training Program and holds any of the following National Medical Assistant Certifications: CMA, CCMA, RMA, NCMA, CMAC **Minimum Qualifications** High School Diploma or equivalency At least 10 months' work and/or clinical training experience in the healthcare field. If hired with minimum qualifications, you are required to pursue an approved Medical Assistant Certification (CMA, CCMA, RMA, NCMA, CMAC) within 90 days of hire and complete the process within 9 months of hire (we **do not** cover the cost of this certification for new hires). Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise. Completes population specific competency annually on populations served as identified in scope of care and service. **SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:** **WORK ENVIRONMENT AND HAZARDS:** Office/Clinical setting. Exposure Class 1. **PHYSICAL DEMANDS:** Medium work: must be able to lift 25 pounds frequently. Occasionally lifting a maximum of 50 pounds. Will require the ability to stand, walk, sit, bend, twist, squat, and reach. **WORK CONTACT GROUP:** All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies. **SUPERVISED BY:** Registered Nurse or office manager **SUPERVISES:** N/A **CAREER PATH:** Unspecified. **Pay Range:** $20.00 - $27.85 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Oneida Health is currently looking for a full-time Medical Office Assistant to serve as a Float in our Medical Practice Network. This position will provide a candidate with a wealth of experience at different offices throughout our network and is designed to be both clinical and administrative. The ideal candidate will be able to work both independently and as part of a team while providing a high level of customer service. Medical experience is a plus, but not required. The majority of offices are centrally located around Oneida within a 10-20 minute drive. Come for the Salary, Stay for the Benefits: We provide competitive pay and value experience. Employees enjoy free parking and the office is centrally located in Oneida next to shopping, food services, and entertainment. The following are just some of our best employee benefits: Free Parking Employee Gym Generous Paid Time Off accruing day one 403 (b) matching up to 6% No Deductible Health Insurance, Flex Spending, Vision, Dental, Disability, and Life Generous Tuition Reimbursement What You'll be Great At: Using a customer service attitude for all patient interactions in person and on the telephone. Being a keen observer while collecting and recording data about the patient. Addressing the needs of patients, visitors, co-workers, and the practice in a positive and timely manner. Demonstrating strong computer skills. Maintaining a safe and hygienic environment for patients including infection prevention techniques according to hospital standards. Assisting providers with procedures and examinations. Performing treatments and procedures as directed. Reassuring patients about wait times and delays, while giving priority to acutely ill patients. Maintaining medical records accurately. Checking equipment and stocking supplies as needed. Placing supply and pharmacy orders. Facilitating and executing physician orders as directed. Coordinating and scheduling referrals and surgeries. Why We're The Right Fit For You: Why are we so incredible, you ask? Here are just a few reasons why we think you would love it at Oneida Health: We care about our people. Our employees are our #1 asset and we will always invest in their growth. We offer multiple pathways to success through continued education and department promotion. Your safety matters too. Providing safe work environments is always our approach. With our technology investment strategy, we put the most advanced technology in the palm of your hand. Allowing you to do what you do best. We're neat freaks. Oneida Health is consistently ranked among the top hospitals both regionally and nationally for safety and cleanliness. We respect and encourage work-life balance. Qualifications Your Essential Qualifications: Education: High School Diploma or equivalent (Required) Certifications: Certified Medical Assistant (Preferred) Experience: Medical Office: 1 year (Preferred) Computer Skills: 1 year (Preferred)

The best thing about this role Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. What you'll do The Medical Office Assistant I serves as the first point of contact for patients within the Bassett Healthcare Network. This is a key role in the patient centered care team. Demonstrates excellence in all patient and customer encounters including face-to-face and telephone interactions. Assures that a high-quality patient experience takes place by providing administrative support to ambulatory patient care teams through excellent customer service, attention to detail, and interpersonal skills. Responsible for providing clear, accurate, timely communication to nurses and providers regarding patients. Responsible for accurate, appropriate scheduling of patients for optimum care and provider efficiency. Responsible for collecting demographic and financial information during the scheduling and/or registration processes to ensure full and timely revenue capture. May have direct revenue responsibility through payment collection, cash handling, processing of insurance eligibility and managed care information. * Reception/Call Handling * Receives and greets every patient in a courteous and friendly manner using a welcoming positive tone, words and actions. Will meet patient needs as observed by Supervisor and as reported on patient satisfaction surveys. * Ensures new patients are provided with a Welcome to Bassett Network Packet which includes Advance Directive information. Health Information Privacy documents, plus Health Center and Bassett Network brochures. Also established patients over the age of 18 who do not have documentation of receiving Advanced Directives are provided this information as reviewed through random audits of system documentation. * Raises up emergent situations or expressed patient problems directly to Supervisor or Supervising Nurse for assistance as observed by Supervisor and Supervising Nurse * Answers phones within 3 rings using a 3-part greeting (Name of Dept., your name, "How may I help you?") as observed by Supervisor and as noted in compliance reports * Ends calls by asking patient if there is anything else we can do for them today as observed by Supervisor and as noted in compliance reports * Takes clear, complete and accurate phone messages, (and follows up on these messages to make sure the patients' needs are met) or prescription requests using the electronic medical record messaging system as observed by Supervisor and reported by providers and nurses * Available for incoming calls, maintains operator statistics at or above institution standards. * Offers patients the opportunity to sign up for MyBassett on the phone. * Proactively keeps patients informed of any delays in their providers schedules that may impact their time to be seen. * Registration/Appointment Scheduling/Referrals * Obtains all information necessary to complete the outpatient registration process assuring demographic and insurance information is correct and is entered or scanned into the system accurately as monitored by system audit * Accurate confirmation of attending PCP and Billing PCP, when appropriate. * Assures correct data capture and data entry (such as MSPQ) necessary for regulatory agencies and compliance requirements is accurate and complete as monitored by systems audits. * Maintains required level of knowledge and proficiency in all core functions (demographic and financial screening, insurance eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits. * Supports the collection of Advanced Beneficiary Notice signatures and form processing to meet Medicare regulations. * Ensures all corrections (demographics, insurance eligibility etc.) based on the missing items work-queue are made in the appropriate Bassett system within 24 hours of system notifications, in accordance with standard operating procedure. * Answers questions from patients regarding the organization and/or services and provides directions to the appropriate clinical location as necessary. * Offers patients the opportunity to sign up for MyBassett in person. * Listens to patient's request for an appointment, then schedules an outpatient appointment to meet the patient's needs while following department scheduling guidelines as reported by providers and observed by supervisor. Offers alternate providers or locations when appropriate to meet the patient's needs. Raises up patient's needs that they cannot meet to the Supervisor or Supervising Nurse. * Accurately fills out the Interactive Face Sheet and confirms the demographic and insurance information of the patient, and updates as necessary. * Ensures patient preferences for communication are up to date. This will ensure appointment reminders are sent via mail, phone, or MyBassett to meet patient satisfactions. * Reminds patients that the collection of their co-pay will be expected at the time of the visit. * When scheduling, utilizes all available functions such as, Auto Search, Combine Departments, Schedule Scanner, etc. to ensure that the best possible appointment selection is made, for business operations and patient satisfaction. * Performs edits of daily appointment schedules at the request of their supervisor. Follows policy and procedure for rescheduling appointments and contacting patient directly to reschedule appointments, in accordance with BMG Directive as observed by Supervisor. Directs any requests from providers or other staff to adjust appointment schedules to Supervisor for review and approval before acting, as noted by Supervisor. * Reviews the electronic Confirm List daily, to confirm appointments with patients 24-72 hours in advance of appointment as noted by patients and observed by Supervisor * Reviews automated reminder list (Televox, Phytel, or similar lists) as necessary in a timely manner as observed by supervisor and compliance reports. * Processes electronic or written requests for urgent referrals same day. Processes electronic or written routine referral requests within 24-72 hours. * In regard to referrals, ensures complete and accurate information is recorded in accordance with standard operating procedure to support reimbursement and regulatory compliance and patient care. When appropriate prior authorizations are obtained and documented appropriately within the referral. * Work the "Incoming" and "Outgoing" queues in your area according to departmental standards. * Follow up with "referred to" providers to ensure that patients kept their appointments, and all results have been received in the "referred by" providers office. * Displays ownership of the entire patient experience, including but not limited to, scheduling, registration, being aware of the patients' lobby experience, and completion of all referral duties. * Collection of Payment/Cash Handling * Conveys to patient what payment is due based on Insurance Card or Insurance Verification system and request how patient will be paying today, via cash, check or credit card. * Receive and receipt all payments with no more than 2 minor errors per quarter as determined by daily cash up verification, and in accordance with finance policy and procedures. * Maintain and balance cash drawer daily with no more than 2 minor errors per quarter as determined by daily cash up verification, and in accordance with finance policy and procedures. * Office Support/Cross Coverage/Confidentiality * Date stamps in all incoming patient related information and delivers to appropriate provider or staff person for action on a daily basis as observed by providers, coworkers and Supervisor * Completes all basic patient demographic information on forms, such as Disability and Workers Comp before delivering to nurse or provider to complete * Mails outgoing patient information such as lab letters and completed forms in accordance with Bassett Policy * Prepares correspondence to patients and/or other entities as directed by providers or supervisors as observed by providers and supervisors * Prepares outside patient health information for scanning per Document Imaging procedures as observed by certified document imaging staff or Supervisor * Completes indexing and scanning of hard-copy patient health information into electronic health record or packages and sent to HIM for scanning per Document Imaging procedures as measured by DI quality audits and as reported by providers * Sends requests for routine or subpoenaed medical record releases to assigned HIM location for processing (Regional HIM Hub site or Cooperstown HIM Department). Processes same day requests for Medical Records for patient care continuity as needed. Seeks assistance from HIM resources with any questions about how to process a release or what information to release * Maintain appropriate inventory of office supplies and required forms for daily operations following established procedures * Establishes and maintains departmental record keeping and filing systems. Classifies, sorts, distributes and/or files correspondence, articles, mail, records and other documents * Opens and/or closes clinic per divisional guidelines as observed by supervisor. For 24-hour departments, appropriate hand-offs are made. * Covers at other locations or departments as requested, with orientation, performing like office functions as noted by Supervisor * Ability to adapt to various workflows, processes and policies to support the operations and patient care throughout the network. * Per protocol, staff member goes into waiting area to greet patient, and to inform them of any delays or changes in their appointment as observed by supervisor and/or peer review * Patient is identified using 2 identifiers, such as name and date of birth, in accordance with National Patient Safety Goals as observed by supervisor and/or peer review. * Communicates patient issues/concerns to providers as measured by provider feedback and supervisory observation. * Ensures appropriate forms are given to all patients depending on appointment type and or specialty. * Assists the patient to navigate through all stages of their visit. * Patient Health Information is accessed to perform job responsibilities and for no other reason. Patient information is kept confidential and discussed on a need-to-know basis only. As observed by Supervisor and based on organizational audits * Assumes responsibility for continuing education by maintaining competency in programs required for daily responsibilities, including clinical information systems, office automation systems and insurance issues. * Attends required in-services as requested by supervisor. * Identifies need for computer training or refresher courses and attends as necessary * Attends 85-90% of all staff meetings as appropriate, reviewing minutes of any meetings missed with no more than 1 unexcused absence per year as measured by supervisory audit. * Maintains job specific knowledge and proficiency (may include insurance, scheduling, charge coding information and creation of open referrals) by attending meetings, training and reading all pertinent training documentation and memos as documented on annual in-service record. * Maintains a thorough knowledge and understanding of insurance and local carrier's medical coverage policies as they relate to the Appointment. * Required to attend at least 4 educational opportunities per year, such as BIL opportunities, PARS opportunities etc. * Performs similar or related duties as requested or directed What we need from you Education: * High School Diploma or GED, preferred * 2 year / Associate Degree, preferred Experience: * Minimum one year of relevant work experience, required * Minimum one year of customer service experience, preferred * An associate degree may be considered towards one year of relevant work experience Skills: * Computer Skills * Customer Service * Time Management * Maintain Confidentiality * Interacting with People Physical Requirements: * Sedentary Work - Exerting up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking or standing are required only occasionally, and all other sedentary criteria are met. * Occasional grasping, lifting, pulling, pushing, reaching, repetitive motion, stooping * Frequent typing/clerical/dexterity, hearing, standing, talking, walking, seeing/monitor/computer use, visual acuity (color, depth, perception) Hazards: * Occasional bodily fluids/bloodborne exposure Travel: * No travel required Total Rewards Bassett Healthcare Network's commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include: * Paid time off, including company holidays, vacation, and sick time * Medical, dental and vision insurance * Life insurance and disability protection * Retirement benefits including an employer match * And more! Specific benefit offerings may vary by location and/or position. Pay Range Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Pay Range Minimum: USD $16.98/Hr. Pay Range Maximum: USD $25.47/Hr. We love the difference people bring We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.

Mosaic Health Utica is seeking an experienced Dental Assistant to provide quality dental care services for a diverse patient population at our new dental facility. Duties to include, but not limited to: conducting pre visit planning, providing compassionate patient comfort from greeting to exit, preparing patients for dental examination, explaining proposed treatment, performing chair side or float duties as assigned, and sterilizing/disinfecting of patient rooms. Applicants strongly preferred with a current New York State License to practice as a Certified Dental Assistant and prior experience as a chair side or float Dental Assistant.