Assistant jobs at Dental Care Alliance - 5194 jobs

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Department of Orthopedics: The Practice Assistant II is primarily responsible for appropriately greeting and welcoming all customers who visit the practice, including checking patients in and out, collecting appropriate co-payments in the practice management system, distributing necessary institutional and practice-specific forms, requesting that patients review and verify existing demographic and insurance information, setting certain expectations for patients regarding their visit, and responding to customers' information needs. Responsible for answering and appropriately managing incoming telephone calls, following up on phone messages, and triaging walk-in patients. The Practice Assistant II is responsible for monitoring patients in the waiting room and assisting in related patient flow processes. This position is responsible for performing various administrative and clerical duties required to support the practice, such as managing the scheduling referral work queue, and may be required to perform other tasks as assigned. Qualifications Minimum of a high school diploma or GED. Some level of higher education is preferred. Three or more years of customer service experience or experience in a hospital setting is preferred. Must have good customer service skills. Must be able to multi-task. Experience in problem-solving, customer service, phone, and email usage. Must be computer literate, including competence in Microsoft Office suite as well as experience in computer-based appointment scheduling. Moderate proficiency in keyboard skills Must understand the overall goals and systems of the facility; communicate effectively with a socially diverse group of patients visiting their providers for problems that may be life-threatening; cope with the anxiety and stress often created in such a situation; communicate well with a large group of physicians and mid-level providers working in a face-paced and demanding environment; respect the strict confidentiality of medical records, patient information, both in written and conversation form. Additional Job Details (if applicable) Responsibilities: Performs all aspects of patient scheduling which includes entering complete information, booking appropriately the disposition of all appointments, confirming patient visits, and inputting necessary data. This includes booking interpreters when needed. Operates multi-line telephone consoles for the ambulatory rehab department (PT, OT, SLP). Screen calls and provide information to callers, record, and transmit messages, or direct calls to triage therapists and/or appropriate individuals. Returns follow-up calls as indicated. Prepares, organizes, and distributes all appropriate patient-reported outcome measures. Correctly identifies issues related to insurance/registration and cordially directs patients when changes are indicated. Appropriately identifies problems/opportunities that impact on clinical schedules and service availability to the triage supervisor. Receives files and/or distributes incoming mail and insurance approvals. Scans all department-related forms including written physician referrals and Medicare Certifications into EPIC and manages MD reconciliation in EPIC. Schedules appointments, utilizing the computer's clinical information scheduling option, for multiple ambulatory EPIC departments within Rehabilitation Services. Organizes schedules for multiple clinicians. Maintains various lists and records such as triage and walk-in referrals and beeper numbers, as directed. Organizes and maintains appropriate inventory of office supplies in the department. Arrives, cancels, or no-shows all daily visits in EPIC. Manages pre-scheduling program of post-op patients, research patients, and walk-ins. Assists in training new clinical and front desk staff regarding scheduling and front desk duties. Assists managed care coordinator with assigned tasks. Fills in for managed care coordinator in their absence. Demonstrates effective interpersonal skills in all interactions with the public, staff, patients' families, and caregivers. Is always polite and courteous. Understands how to de-escalate tense situations and ask for assistance when needed. Maintains all provider scheduling templates and adjusts in a timely fashion as needed. Performs all check-out functions, including scheduling follow-up visits within the rehabilitation department. Daily monitoring and execution of the eReferral work queue for their respective rehabilitation clinic. This includes scheduling referral appointments from the work queue. Also, work to ensure all the BWH expectations are met by scheduling referral appointments and linking referrals. Provides support and information to patients and providers to problem solve and manage complex administrative and patient issues. Maintains confidentiality and privacy, which is consistent with HIPAA/PHI guidelines. Understands HMO, Managed Care, and other Third-Party Insurers. Understands financial services and self-pay resources and provides patients with information as needed. Works on special projects as directed. Performs all other duties & tasks as assigned. Additional Managed Care Duties: Obtains and processes initial referrals and extension requests for Rehabilitation Services to minimize the administrative impact on therapists and patients for managed care and workers' compensation. Maintains written logs to allow staff to check on referrals in the process. Works closely with all managed care plan representatives to process referrals quickly and to resolve problem referrals efficiently. Works with patients around the processing of referrals. Provides extensive patient education about managed care plans, referral process, and plan benefits. Maintains hospital computer-based managed care system for referrals. Participates in hospital committees involving managed care. Works with specialist offices to resolve referral issues that arise. Provides managed care support to other practice assistants and providers as required. Often required to work very independently in referral problem resolution. Works with supervisor to continually refine and streamline the referral process. Works with clinical supervisor to resolve monthly Insurance Rejections. Maintains effective, timely communication with supervisor and staff to keep informed on all updates and/or changes in the managed care referral process. SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Work requires judgment and integrity in dealing with confidential materials. Strong interpersonal skills necessary to deal effectively with a variety of professionals, staff, patients, and visitors. Must have good oral and written communication skills. For positions in our Boston location, fluent in Spanish is preferred. Complies with ambulatory standards and other regulatory agency standards (i.e. HIPPA) regarding interaction with the public. Knowledge of referral management and insurance parties. Ability to learn this content area if no prior experience. Excellent organizational skills. Ability to prioritize work in a very busy atmosphere, flexible and calm in changing high-volume clinical settings. Familiarity in a Hospital setting is preferred. Ability to independently problem-solve successfully. Capable of working quickly to resolve or minimize identified problems. Remote Type Onsite Work Location 1285 Beacon Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Monday-Friday, 8:00 AM to 4:30 PM Job Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions: Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Greet and assist patients. Answer telephones, assist callers with routine inquiries, and schedule appointments. File materials in patient folders, and print appointment schedules. Process patient billing forms and scan documents to patient medical record/LMR. Call for patient medical records and laboratory test results. Open and distribute unit mail or faxes. Type forms, records, schedules, memos, etc., as directed. May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Experience Healthcare experience 1-3 year preferred Knowledge, Skills and Abilities Computer skills Microsoft Office. Strong follow up and resolution. Ability to prioritize and manage multiple tasks. Strong patient/customer service skills. Ability to learn new software systems and technology skills. Adjusting actions in relation to others' actions. Additional Job Details (if applicable) Remote Type Onsite Work Location 2000 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions: Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Greet and assist patients. Answer telephones, assist callers with routine inquiries, and schedule appointments. File materials in patient folders, and print appointment schedules. Process patient billing forms and scan documents to patient medical record/LMR. Call for patient medical records and laboratory test results. Open and distribute mail or faxes. Type forms, records, schedules, memos, etc., as directed. May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy. May monitor patients in waiting room and responds to any needs for information. Assists in patient flow processes. Qualifications Education High School Diploma or Equivalent required Experience healthcare office experience 0-1 year required Knowledge, Skills and Abilities Basic Proficiency with all Office Suite. Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. Managing one's own time and the time of others. Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Remote Type Onsite Work Location 243-245 Charles Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $22.75/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The PT Assistant is responsible for providing treatment for residents/patients under the physical therapy plan of care as established by the therapist. Responsibilities Also interacts with residents/patients, family members, responsible party and other health care team members, while maintaining standards of professional conduct. This position must comply with regulatory standards of the American Association of Physical Therapy, the Department of Health, and any other professional guidelines or standards. Qualifications Qualifications Required * Current state licensure as a Physical Therapy Assistant, in good standing. EEO/AA/Vet Friendly Salary Range $27.76-$33.99/hr Benefits Statement A robust benefits package is available to eligible associates, designed to meet the needs of every stage of life, including paid time off (PTO), retirement, medical, dental, vision, education assistance, and a variety of additional voluntary benefits. For more information visit our website at ************************** Additional Information #BHSWhiteBearLake

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary:Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description:Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following standards for co-payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals.Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery.Other responsibilities will vary by practice and may include, but are not limited to: Check out, Schedules necessary follow up appointments. Provides patient with any relevant educational materials as indicated, visit ticket entry, medical records preparation.Level II responsibilities include: Facilitate billing functions. Research and follow through on a wide variety of information requests. May act as a group leader in absence of Manager. Act as a department resource to others for information and training. Facilitate problem solving, providing appropriate direction. May participate in small projects under the direction of Manager or designee.Required Qualifications:High School diploma or GED required. Certificate 1 Medical Admin Assistant Cert preferred.1-3 years related work experience required.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:1-3 years experience in a healthcare or service/hospitality environment.Competencies:Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

Department: Rehab Administration Shift: Day Working Hours: 8-5 Demonstrates independence and accountability to provide care for a complex patient population. Committed to professional and departmental growth and enhancement. The Physical Therapist Assistant has the ability to complete all facility competencies. Must be able to demonstrate the skills and knowledge necessary to provide appropriate care under the direction of a Physical Therapist to the ages of patients served. Other information: Arkansas Licensure. Associate's degree from a Physical Therapy Assistant Program. CPR Certification required but can be completed upon hire. This job will be authorized 80.00 hours bi-weekly.

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Under the general supervision of the Director of Site Operations, Practice Development Operations Manager or Site Manager provides direct and indirect care to a specified group of patients in a variety of healthcare settings. Practice Assistants work in collaboration with the physician(s), or other health care provider(s), other ambulatory support staff within the department, and with other disciplines, to support patient care.Essential Duties & Responsibilities: including but not limited to: I. Clinical Considerations and Decision Making: Ways in which Practice Assistants come to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways. Accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families. Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures. Delivers care that is specific to the age of the patient. Cares for patients as delegated by the provider, RN or LPN Contributes information provided by the patient or family for the assessment of health status. Evaluates outcomes of interventions within their scope and follows directions on a modified plan of care. Provides patient care by: - Providing necessary physical care to appropriate patient populations - Utilizing and transporting equipment - Administering treatments as ordered by the provider - Assisting with examinations and procedures II. Collaborative Relationship: Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care. Establishes collaborative relationships with nurses, physicians, other colleagues, patients and families. Participates in and supports the educational plan for patient and family. Supports Primary Care's commitment to community-based activities both within the Lahey Health community and beyond. III. Clinical Guidance: The Practice Assistant, within the scope of his/her practice, is responsible for the nature and quality of care they provide for patients. Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting. Demonstrates the ability to provide and maintain patient safety in the environment of care Demonstrates skills as a responsive team member. Demonstrates ability to fulfill role in Regulatory compliance and readiness. Essential Duties & Responsibilities including but not limited to: ClinicalAchieves and maintains Basic Life Support (BLS) certification through American Heart Association, according to departmental standards (within 90 days of date of hire) Organizes and prioritizes daily work to ensure patient's needs are met and provider schedules run efficiently. Monitors patient flow, escorts patients to the appropriate room, accurately obtains patient identification, allergy history, domestic abuse screening, obtains and records vital signs, per departmental standards and documents for entry into an Electronic Medical Record (EMR) or on appropriate forms. Answers and transfers calls in accordance with Primary Care Guidelines. Takes accurate messages and relays the information to the appropriate staff, per established site/department protocol. Follows through to ensure that issues identified have been resolved. Identifies patients requiring immediate attention and refers them to the appropriate personnel. Maintains exam rooms by monitoring and replenishing supplies and performing routine housekeeping and disposal and handling of hazardous waste. Maintain inventory of medical supplies and orders medical supplies as authorized by Site/assigned Manager, Supervisor or Site Coordinator. Documents all pertinent information for entry into an EMR. Accurately transcribes provider orders according to policy.* Notifies provider with any abnormal vital signs, elevated pain scores or safety concerns. Observes and reports any abnormal symptoms or behavior to appropriate clinical staff member. Communicates all appropriate information prior to break, lunch or change of shift, to necessary personnel to ensure continuity of care. Prepares patient for the appointment based upon the diagnosis, procedure and/or department protocols. Includes proper patient attire (gowns/shorts etc), proper pre-visit tests completed, and proper set-ups for the procedure to be performed etc. Maintains confidentiality and patient rights in interactions with the patient/family and other health care workers. Respects the values (religious/spiritual, ethnic, cultural) of the patient and family. Perform electrocardiograms, blood pressures, spirometry's and vision and hearing testing according to departmental standards. Utilizes appropriate technique in room preparation and while assisting with procedures/exams. Performs testing and specimen collection (including labeling and processing). Performs waived testing, result documentation and Quality Controls per established laboratory procedure. Enters required information for prescription refills properly through EMR using defined protocol. Provides and reviews appropriate instructions to patients regarding any diagnostic test and procedure. Provides patient with written educational material, including diagnostic preparations, as necessary. Document that patient instructions were given, as well as patient's response. Assists in performing departmental procedures. Use electronic system to schedule x-ray, mammography or laboratory appointments. Performs and/or assists with the admission and transfer process. Monitors and takes action on work queues as trained/assigned. Meets expectations and maintains competencies of new hire orientation skills checklist, annual competency verification and participates in education programs provided. Orients staff members and others to the department as requested. Is alert to Quality Assurance and CQI issues as well as to unsafe working conditions. Notifies manager of concerns. Participates in unit based QI activities and is familiar with unit measurement data. Provide back-up coverage for the front office staff, including booking appointments, telephone coverage and receptionist duties according to departmental standards. Supports activities around the work queue. Job Description: Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary:Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description:Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following standards for co-payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals.Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery.Other responsibilities will vary by practice and may include, but are not limited to: Check out, Schedules necessary follow up appointments. Provides patient with any relevant educational materials as indicated, visit ticket entry, medical records preparation.Level II responsibilities include: Facilitate billing functions. Research and follow through on a wide variety of information requests. May act as a group leader in absence of Manager. Act as a department resource to others for information and training. Facilitate problem solving, providing appropriate direction. May participate in small projects under the direction of Manager or designee.Required Qualifications:High School diploma or GED required.Certificate 1 Medical Admin Assistant Cert preferred.1-3 years related work experience required.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:1-3 years experience in a healthcare or service/hospitality environment. Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary:Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description:Lexington Primary Care Office (Mon-Fri, business hours) Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following standards for co-payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals.Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery.Other responsibilities will vary by practice and may include, but are not limited to: Check out, Schedules necessary follow up appointments. Provides patient with any relevant educational materials as indicated, visit ticket entry, medical records preparation.Level II responsibilities include: Facilitate billing functions. Research and follow through on a wide variety of information requests. May act as a group leader in absence of Manager. Act as a department resource to others for information and training. Facilitate problem solving, providing appropriate direction. May participate in small projects under the direction of Manager or designee.Required Qualifications:High School diploma or GED required.Certificate 1 Medical Admin Assistant Cert preferred.1-3 years related work experience required.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:1-3 years experience in a healthcare or service/hospitality environment. Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Under the general supervision of the Director of Site Operations, Practice Development Operations Manager or Site Manager provides direct and indirect care to a specified group of patients in a variety of healthcare settings. Practice Assistants work in collaboration with the physician(s), or other health care provider(s), other ambulatory support staff within the department, and with other disciplines, to support patient care.Essential Duties & Responsibilities: including but not limited to: I. Clinical Considerations and Decision Making: Ways in which Practice Assistants come to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways. Accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families. Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures. Delivers care that is specific to the age of the patient. Cares for patients as delegated by the provider, RN or LPN Contributes information provided by the patient or family for the assessment of health status. Evaluates outcomes of interventions within their scope and follows directions on a modified plan of care. Provides patient care by: - Providing necessary physical care to appropriate patient populations - Utilizing and transporting equipment - Administering treatments as ordered by the provider - Assisting with examinations and procedures II. Collaborative Relationship: Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care. Establishes collaborative relationships with nurses, physicians, other colleagues, patients and families. Participates in and supports the educational plan for patient and family. Supports Primary Care's commitment to community-based activities both within the Lahey Health community and beyond. III. Clinical Guidance: The Practice Assistant, within the scope of his/her practice, is responsible for the nature and quality of care they provide for patients. Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting. Demonstrates the ability to provide and maintain patient safety in the environment of care Demonstrates skills as a responsive team member. Demonstrates ability to fulfill role in Regulatory compliance and readiness. Essential Duties & Responsibilities including but not limited to: ClinicalAchieves and maintains Basic Life Support (BLS) certification through American Heart Association, according to departmental standards (within 90 days of date of hire) Organizes and prioritizes daily work to ensure patient's needs are met and provider schedules run efficiently. Monitors patient flow, escorts patients to the appropriate room, accurately obtains patient identification, allergy history, domestic abuse screening, obtains and records vital signs, per departmental standards and documents for entry into an Electronic Medical Record (EMR) or on appropriate forms. Answers and transfers calls in accordance with Primary Care Guidelines. Takes accurate messages and relays the information to the appropriate staff, per established site/department protocol. Follows through to ensure that issues identified have been resolved. Identifies patients requiring immediate attention and refers them to the appropriate personnel. Maintains exam rooms by monitoring and replenishing supplies and performing routine housekeeping and disposal and handling of hazardous waste. Maintain inventory of medical supplies and orders medical supplies as authorized by Site/assigned Manager, Supervisor or Site Coordinator. Documents all pertinent information for entry into an EMR. Accurately transcribes provider orders according to policy.* Notifies provider with any abnormal vital signs, elevated pain scores or safety concerns. Observes and reports any abnormal symptoms or behavior to appropriate clinical staff member. Communicates all appropriate information prior to break, lunch or change of shift, to necessary personnel to ensure continuity of care. Prepares patient for the appointment based upon the diagnosis, procedure and/or department protocols. Includes proper patient attire (gowns/shorts etc), proper pre-visit tests completed, and proper set-ups for the procedure to be performed etc. Maintains confidentiality and patient rights in interactions with the patient/family and other health care workers. Respects the values (religious/spiritual, ethnic, cultural) of the patient and family. Perform electrocardiograms, blood pressures, spirometry's and vision and hearing testing according to departmental standards. Utilizes appropriate technique in room preparation and while assisting with procedures/exams. Performs testing and specimen collection (including labeling and processing). Performs waived testing, result documentation and Quality Controls per established laboratory procedure. Enters required information for prescription refills properly through EMR using defined protocol. Provides and reviews appropriate instructions to patients regarding any diagnostic test and procedure. Provides patient with written educational material, including diagnostic preparations, as necessary. Document that patient instructions were given, as well as patient's response. Assists in performing departmental procedures. Use electronic system to schedule x-ray, mammography or laboratory appointments. Performs and/or assists with the admission and transfer process. Monitors and takes action on work queues as trained/assigned. Meets expectations and maintains competencies of new hire orientation skills checklist, annual competency verification and participates in education programs provided. Orients staff members and others to the department as requested. Is alert to Quality Assurance and CQI issues as well as to unsafe working conditions. Notifies manager of concerns. Participates in unit based QI activities and is familiar with unit measurement data. Provide back-up coverage for the front office staff, including booking appointments, telephone coverage and receptionist duties according to departmental standards. Supports activities around the work queue.Job Description: Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

Department: LR-Home Health Physical Ther Shift: Day Working Hours: 8A-4:30P M-F Baptist Health Home Health Physical Therapist Assistant provides physical therapy services for a caseload of patient under the supervision of a physical therapist. Other information: Current Arkansas Physical Therapist Assistant license required One year clinical experience This job will be authorized 80.00 hours bi-weekly.

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations.Job Description:Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following standards for co-payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals.Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery.Other responsibilities will vary by practice and may include, but are not limited to: Check out, Schedules necessary follow up appointments. Provides patient with any relevant educational materials as indicated, visit ticket entry, medical records preparation.Level II responsibilities include: Facilitate billing functions. Research and follow through on a wide variety of information requests. May act as a group leader in absence of Manager. Act as a department resource to others for information and training. Facilitate problem solving, providing appropriate direction. May participate in small projects under the direction of Manager or designee.Required Qualifications:High School diploma or GED required. Certificate 1 Medical Admin Assistant Cert preferred.1-3 years related work experience required.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:1-3 years experience in a healthcare or service/hospitality environment.Competencies:Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Description:Winchester Hospital is a 5x Magnet designated, Top Massachusetts recognized 223-bed regional hospital that is the leading provider of comprehensive health care services in the northwest suburban Boston area. As a Practice Assistant for Wilmington Pediatrics, you will be responsible for the following:Coordinate day to day operations of providers, which includes patient flow, provider schedules, and staff practice needs to ensure growth, profitability, quality care, and patient, provider, and staff satisfaction.Required: High School diploma, 3 years of experience in medical office setting Founded in 2019, our system brings together academic medical centers and teaching hospitals, community and specialty hospitals, primary and specialty care, behavioral health and home care services, and more than 5,900 physicians and 36,000 employees to care for more than 1.7 million patients in communities across Eastern Massachusetts and Southern New Hampshire. Together, we are changing healthcare for the better. Pay Range: $21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

Behavioral Health Services of Virginia is a mental health organization dedicated to providing a change in the individuals we serve. We would love to add someone to the team who contributes to our work culture of teamwork, integrity, and dedication. We are looking for an Administrative Assistant to join our team in our Richmond office. Job Summary The Admin Assistant is responsible for various functions in the office including answering phones, greeting visitors, and maintaining files. The ideal person for this position has great attention to detail and the ability to multitask in a fast-paced environment. Responsibilities: Maintain electronic and hard copy filing system Answer, screen, and transfer inbound calls Handle requests for information and data Scan documents into the Lauris online system Maintain inventory and anticipate needed supplies Schedule and coordinate meetings, appointments, and travel arrangements for clients and staff Manage daily operation of the office Job Type: Full-time Pay: $15.00 - $18.00 per hour Requirements Qualities we are looking for in a candidate: Expertise in verbal and written communication skills Ability to handle general clerical duties including transferring phone calls, photocopying, faxing, and mailing Self-motivated attitude and ability to manage multiple tasks at once while working autonomously Ability to maintain confidentiality and professionalism.

About Us: Do you enjoy connecting with people? Are you the kind of person who loves making someone's day? Would you thrive in a positive, growth-focused environment where your work truly matters? If you said yes, you might be the perfect fit for our team! We're Berman Physical Therapy, a rapidly growing clinic in Naples, FL that specializes in helping people move better so they can avoid surgery and pain pills! Our unique culture is built on passion, positivity, and purpose, and our team is the reason our patients keep coming back and telling their friends. Check us out at **************** to learn more.About This Role: We're looking for an enthusiastic, people-loving Administrative Assistant to help us create a world-class client experience from the very first phone call to the final follow-up. Your mission is simple but powerful: help clients feel seen, supported, and excited to come back. You'll be the first impression for many clients and play a key role in keeping our schedule full, our clients happy, and our reputation growing.You're a great fit if: You're energized by talking to people and making genuine connections You can confidently handle conversations around pricing and scheduling You're organized, proactive, and detail-oriented You want to be part of a fun, mission-driven team that truly changes lives Core Responsibilities: • Create an exceptional front desk experience that feels more like a boutique concierge service than a traditional medical office • Handle inbound calls, schedule appointments, and follow up with leads • Communicate value clearly, overcome objections, and build rapport with new and returning clients • Keep the schedule optimized for efficiency and client satisfaction • Maintain clean records: check-ins, payments, reconciliations, voicemails, and emails • Encourage reviews, testimonials, and word-of-mouth referrals through relationship-building • Support marketing and client retention efforts with thoughtful touches and follow-through • Anticipate client needs and exceed expectations whenever possible What We Value: Connect Emotionally - Build real relationships, not robotic transactions Create a WOW Experience - Go above and beyond for clients at every opportunity Create a Family Environment - Make every person feel welcome, supported, and part of our community Compensation & Perks: $20-$25/hour based on experience 10 days paid vacation in your first year Optional paid week off between Christmas & New Year's Growth opportunities within the company A positive, family-like team culture that you'll actually enjoy being part of Ready to Apply? We're looking for someone who wants more than just a job-you want to be part of something meaningful. Click Apply Now and tell us why you'd be a great fit. We can't wait to meet you!

Requisition #: 7353 # of openings: 1 Employment Type: Full time Permanent Category: Non-Bargaining Workplace Arrangement: In-Office Fund: 1199SEIU National Benefit Fund Job Classification: Exempt Responsibilities: • Provide administrative support to the Senior Manager and Retired Members Department (RMD) Coordinators • Answer and direct phone calls, manage emails, and handle incoming and outgoing mail. • Coordinate in-person and virtual meetings via Zoom/Teams, manage shared calendars, and arrange meeting rooms and catering as necessary • Organize and book travel accommodations for staff and management, following the Fund's guidelines • Assist in proofreading and preparing quarterly communications to retirees and assist with the preparation of monthly activity reports • Proofread all forms of communication and electronically file Oracle submissions, documents, memos, and communication shared internally/externally • Monitor and maintain office supplies, ensure equipment is operational, and coordinate service and repairs with vendors • Prepare meeting minutes and agendas • Maintain shared drive information, databases, contact lists, and other important information Qualifications: • High School Diploma or GED required; • Minimum one (1) year of administrative experience in a general office environment required • Working knowledge of Benefit and Pension Funds Benefits • Knowledge of Retiree Health Pension Benefits, Retiree Members Programs and Activities • Excellent verbal and written communication skills: must be able to establish priorities, meet deadlines and multi-task • Basic skill level in MS Office Suite, Oracle, IronClad • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands • Must be able to work with older individuals, have empathy and Patience • Must be able to interact and communicate with individuals at all levels of the organization in a professional manner

Coordinates and facilitates business functions in support of the sales and client services department to include generation of reports, communication and follow up with clients, problem resolution and service recovery. Performs other duties as assigned. Responsibilities Provides direction and leadership in office administration by coordinating activities through excellent organizational and time management skills. Compiles, prepares and analyzes reports to provide necessary data/information for decision making by gathering information in a confidential manner, utilizing appropriate sources. Assists in the development and implementation of standard operating office procedures and provides training as appropriate to implement such change/revisions. Plans, coordinates and provides administrative support through project management, preparation of materials for presentations, training, etc. and proficiency in the use of computer applications and software. Maintains strong working relationships with internal and external customers by providing service assistance and open communications. Completes assigned goals. Specifications Experience #N/A Minimum Required Knowledge of medical terminology preferred. Preferred/Desired Knowledge of medical terminology preferred. Education Minimum Required Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination as normally acquired through completion of an Associate Degree or equivalent experience. Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required Proficiency and skill in computer software/applications, project oversight, development of presentations/materials and possess excellent organizational and interpersonal skills. Ability to type 40 words per minute. Preferred/Desired Licensure Minimum Required Preferred/Desired

Processes tray tickets to create a meal while using and maintaining all aspects of the diet office automation. Verifies tray ticket compliance and completes double confirmation of high risk orders such as multiple diet restrictions, allergies, food and drug interactions. Able to process and deliver enteral supplies. Must be self motivated, able to work in an unsupervised environment. Utilizes excellent communication skills while problem solving and interacting with team. Estimated pay range for this position is $16.00 - $17.25 / hour depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Licenses & Certifications: * Food Safety. Additional Qualifications: Food safety certification within 90 days of job entry. Experience should be related to computer skills, with advanced knowledge of data entry, hardware maintenance, wireless printing as well as clerical skills. Basic knowledge of Medical Nutrition Therapy preferred. Customer service experience. Excellent written and verbal communication skills, especially phone etiquette. Interpersonal skills and organizational skills necessary. Minimum Required Experience: Less than 1 year

The Office Assistant is the first point of contact for patients at our physical therapy clinic. This role is responsible for delivering excellent customer service, handling administrative tasks, managing patient flow, and ensuring efficient front desk operations. The ideal candidate is friendly, organized, detail-oriented, and capable of multitasking in a fast-paced environment. ** This position is great for those, especially students, interested in a health care career, as you will get experience learning the operation side of health care. Key Responsibilities: Greet patients warmly and check them in and out for appointments Answer multi-line phones and respond to inquiries in a professional and timely manner Schedule, confirm, cancel, and reschedule appointments as needed Verify insurance benefits and obtain necessary authorizations or referrals Collect patient co-pays, balances, and manage daily cash reconciliation Input and update patient information accurately in the electronic medical records (EMR) system Communicate with therapists and clinical staff to manage patient flow efficiently Maintain a clean and organized front desk and waiting area Handle incoming and outgoing mail and faxes Assist with billing, claims follow-up, and other administrative duties as assigned Qualifications: High school diploma or equivalent (Associate degree preferred) 1-2 years of medical office or front desk experience (experience in a physical therapy or rehab setting is a plus) Proficiency with EMR systems and Microsoft Office (Word, Excel, Outlook) Excellent communication, organizational, and customer service skills Ability to handle confidential information with discretion Positive attitude and team-oriented mindset Comfortable working in a clinical environment Benefits: Flexible hours or scheduling if available Opportunities for growth within the clinic