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Become A Dental Office Manager

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Working As A Dental Office Manager

  • Interacting With Computers
  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $61,570

    Average Salary

What Does A Dental Office Manager Do

Secretaries and administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.

Duties

Secretaries and administrative assistants typically do the following:

  • Answer telephones and take messages or transfer calls
  • Schedule appointments and update event calendars
  • Arrange staff meetings
  • Handle incoming and outgoing mail and faxes
  • Prepare memos, invoices, or other reports
  • Edit documents
  • Maintain databases and filing systems, whether electronic or paper
  • Perform basic bookkeeping

Secretaries and administrative assistants perform a variety of clerical and administrative duties that are necessary to run an organization efficiently. They use computer software to create spreadsheets; manage databases; and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also use videoconferencing, fax, and other office equipment. Specific job duties vary by experience, job title, and specialty.

Executive secretaries and executive administrative assistants provide high-level administrative support for an office and for top executives of an organization. They often handle more complex responsibilities, such as reviewing incoming documents, conducting research, and preparing reports. Some also supervise clerical staff.

Legal secretaries perform work requiring knowledge of legal terminology and procedures. They prepare legal documents, such as summonses, complaints, motions, and subpoenas under the supervision of an attorney or a paralegal. They also review legal journals and help with legal research—for example, by verifying quotes and citations in legal briefs.

Medical secretaries transcribe dictation and prepare reports or articles for physicians or medical scientists. They also take simple medical histories of patients, arrange for patients to be hospitalized, or process insurance payments. Medical secretaries need to be familiar with medical terminology and codes, medical records, and hospital or laboratory procedures.

Secretaries and administrative assistants, except legal, medical, and executive is the largest subcategory of secretaries and administrative assistants. They handle an office’s administrative activities in almost every sector of the economy, including schools, government, and private corporations. For example, secretaries in schools are often responsible for handling most of the communications among parents, students, the community, teachers, and school administrators. They schedule appointments, receive visitors, and keep track of students’ records.

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How To Become A Dental Office Manager

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.

Education

High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.

Training

Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.

Advancement

Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Dental Office Manager jobs

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Average Length of Employment
Office Manager 4.1 years
Office Supervisor 3.9 years
Office Lead 2.8 years
Box Office Manager 2.7 years
Top Employers Before
Assistant 2.2%
Top Employers After
Owner 3.4%
Cashier 3.1%
Manager 2.8%

Dental Office Manager Demographics

Gender

Female

86.3%

Male

11.9%

Unknown

1.9%
Ethnicity

White

75.2%

Hispanic or Latino

14.1%

Asian

8.1%

Unknown

1.7%

Black or African American

0.8%
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Languages Spoken

Spanish

59.5%

Italian

8.1%

French

5.4%

Arabic

5.4%

Swedish

2.7%

Portuguese

2.7%

Chinese

2.7%

Braille

2.7%

Somali

2.7%

Hmong

2.7%

Cantonese

2.7%

Mandarin

2.7%
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Dental Office Manager Education

Schools

University of Phoenix

18.9%

Bristol Community College

6.8%

Ashford University

5.4%

Northern Arizona University

5.4%

University of Pennsylvania

5.4%

Bergen Community College

5.4%

Monroe Community College

5.4%

Miami Dade College

4.1%

Community College of the Air Force

4.1%

University of Alabama at Birmingham

4.1%

Kirkwood Community College

4.1%

Oklahoma State University

4.1%

Fox Valley Technical College

4.1%

California State University - Northridge

4.1%

The Academy

4.1%

University of Central Florida

4.1%

University of Florida

2.7%

City College of New York of the City University of New York

2.7%

College of DuPage

2.7%

Virginia Commonwealth University

2.7%
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Majors

Business

23.9%

Dental Assisting

22.5%

Health Care Administration

10.2%

Nursing

6.6%

Psychology

5.5%

Accounting

4.1%

Education

3.0%

General Studies

2.5%

Management

2.5%

Elementary Education

2.5%

Dentistry

2.5%

Biology

1.9%

Cosmetology

1.6%

Computer Science

1.6%

Advanced Dentistry And Oral Sciences

1.6%

Communication

1.6%

Medical Technician

1.6%

Nuclear And Industrial Radiologic Technologies

1.4%

Social Work

1.4%

Legal Support Services

1.4%
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Degrees

Other

32.3%

Bachelors

24.7%

Associate

19.9%

Certificate

9.6%

Masters

8.4%

Doctorate

2.4%

Diploma

2.0%

License

0.6%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Dental Office Manager Salaries

Job Title Company Location Start Date Salary
Dental Office Manager Pediatric Dental Care of Virginia, PC Martinsville, VA Nov 01, 2011 $104,350
Dental Office Manager Northwestern Denture Clinic, LLC Calumet City, IL Nov 16, 2016 $91,832
Dental Office Manager Pediatric Dental Care of Virginia, PC Martinsville, VA Jan 01, 2012 $83,480
Dental Office Manager Reyes, Cynthia V Jersey City, NJ Mar 15, 2016 $80,163
Dental Office Manager Guttenberg Family Dental Guttenberg, NJ Sep 24, 2014 $78,075
Manager, Dental Clinic Koyomji and Associates Inc. Bethesda, MD Sep 29, 2010 $77,282
Dental Manager Artistic Smile Dental Center PLLC Sartell, MN Jan 09, 2016 $76,149
Dental Office Manager Alberto J. Ambard, DDS, PC Beaverton, OR Jul 01, 2012 $76,134
Dental Office Manager Alberto J. Ambard, DDS, PC Beaverton, OR Jul 18, 2012 $76,134
Office Manager-Dental Grove Street Dental Care PC Jersey City, NJ Oct 01, 2012 $75,132
Dental Manager New Today's Dental, PLLC Islandia, NY Oct 01, 2011 $74,151
Dental Manager Artistic Smile Dental Center PLLC Sartell, MN Aug 25, 2014 $69,539
Dental Manager Artistic Smile Dental Center PLLC Sartell, MN Sep 03, 2014 $69,539
Dental Office Manager Maria de Los Angeles Rodriguez, DMD Coral Gables, FL May 20, 2010 $68,537
Dental Office Manager Jason K. Hong, DMD, PC Reston, VA Oct 01, 2011 $66,012
Dental Office and Records Manager Barry Kashfian DMD, Inc. Redondo Beach, CA Oct 01, 2013 $62,150
Dental Office Manager Yukon-Kuskokwim Health Corporation Bethel, AK Oct 01, 2012 $61,651
Dental Office Manager Glenn Chang D.D.S. Inc. Diamond Bar, CA Apr 05, 2012 $60,982
Dental Office Manager Glenn Chang D.D.S. Inc. Diamond Bar, CA Mar 27, 2012 $60,982
Dental Office Manager Acosta Dental Services, Inc. Pompano Beach, FL Sep 23, 2008 $60,674
Dental Office Manager Dabbas Family and Cosmetic Royal Dental Care Grayson, GA Sep 17, 2016 $60,299
Dental Office Manager Gigi Caines LLC Apr 01, 2013 $58,436

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Top Skills for A Dental Office Manager

FinancialArrangementsPayrollDentalOfficeInsuranceClaimsInsuranceCompaniesOshaCustomerServiceDataEntryFrontOfficeDentalPracticeFrontDeskPatientCareDentalProceduresOfficeSuppliesDentalInsuranceOfficeStaffStaffMeetingsAccountsReceivablesCompassionateDentalCareStaffMembers

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Top Dental Office Manager Skills

  1. Financial Arrangements
  2. Payroll
  3. Dental Office
You can check out examples of real life uses of top skills on resumes here:
  • Scheduled appointments and assisted with patient financial arrangements.
  • Handled all aspects of staff supervision, hiring/firing, payroll, performed employee evaluations, scheduling continuing education courses for staff.
  • Safety/ensured compliance Maintain budget reports/monthly/quarterly/yearly Dental Office Manager
  • Process all insurance claims per patient, ensuring no mistakes are made; recreating claims as appropriate.
  • Handled all aspects of billing insurance companies.

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