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Become A Dental Receptionist

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Working As A Dental Receptionist

  • Interacting With Computers
  • Performing Administrative Activities
  • Performing for or Working Directly with the Public
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $27,300

    Average Salary

What Does A Dental Receptionist Do At The Forsyth Institute

* 1. Greet and welcome patients and visitors to the practice.
* Register new patients according to established office protocols.
* Help explain office policies, and assist patients in completing all necessary forms and documentation.
* Verify and update patient information, including demographics and insurance coverage.
* Maintain and manage patient records in compliance with privacy and security regulations.
* Track referrals of new patients.
* Schedule follow up visits.
* Answer and manage incoming calls.
* Triage emergency calls.
* Confirm upcoming appointments and recalls according to office protocol.
* Proactively fill in cancellation and no-show appointment times.
* Collect and receipt payments from patients at time of treatment.
* Maintain a professional reception area.
* Other duties as assigned

What Does A Dental Receptionist Do At Randstad

* Scheduling/managing appointments
* Maintaining prompt patient communication via multiple avenues (phone, email, text)
* Obtaining insurance eligibility and benefits
* Cold calling businesses to advertise the dental practice
* Calling patients to schedule appointments
* Treatment plan presentation and financial arrangements

What Does A Dental Receptionist Do At Dr Robert m Walley

Administrative Be updated with Social Media Greet patients Answering phones With a SMILE Managing Scheduling Checking Insurance Collecting payments and posting Check mail Scanning documents

What Does A Dental Receptionist Do At Restorative Dental Group Cambridge

Strong communication and interpersonal skills Knowledge of dental software programs Answering calls and helping patients schedule appointments Must be able to assist and assess patients needs regarding treatment

What Does A Dental Receptionist Do At South Lyon Dentist

Plan and schedule appointments Greet and assist dental clients Answer inbound telephone calls Contacting patients to follow up with recommended treatment Perform all other office tasks with concentration in treatment management

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How To Become A Dental Receptionist

Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills.


Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful.


Most receptionists receive short-term on-the-job training, usually lasting a few days to a week. Training typically covers procedures for visitors, and for telephone and computer use. Medical and legal offices also may instruct new employees on privacy rules related to patient and client information.


Receptionists may advance to other administrative positions with more responsibilities, such as secretaries and administrative assistants. Advancement opportunities often depend on the employee’s experience in using computer applications, such as word processing and spreadsheet applications.

Important Qualities

Communication skills. Receptionists must speak and write clearly so that others may understand them.

Customer-service skills. Receptionists represent an organization. As a result, they should be courteous, professional, and helpful toward the public and customers.

Integrity. Receptionists may handle client and patient data, especially in medical and legal offices. They must be trustworthy and protect their clients’ privacy.

Interpersonal skills. Receptionists should be comfortable interacting with people, even in stressful situations.

Organizational skills. Receptionists take messages, schedule appointments, and maintain employee files. They need good organizational skills to manage their diverse responsibilities.

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Dental Receptionist jobs

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Dental Receptionist Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Polish

  • Arabic

  • Portuguese

  • French

  • Hindi

  • Urdu

  • Czech

  • Somali

  • Armenian

  • Aramaic

  • Amharic

  • Greek

  • Hmong

  • Russian

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Dental Receptionist

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Dental Receptionist Education

Dental Receptionist

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Top Skills for A Dental Receptionist


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Top Dental Receptionist Skills

  1. Treatment Plans
  2. Customer Service
  3. Insurance Claims
You can check out examples of real life uses of top skills on resumes here:
  • Handle phones, appointments, treatment plans, client care chair side, chart documentation
  • Assisted multiple patients with payments along with other customer service responsibilities.
  • Follow up on insurance claims and patient collections Prepare new patient charts Delegated weekly schedule
  • Billed patient insurance companies and collected patient payments daily.
  • Schedule patient appointments using unique computer system.

Top Dental Receptionist Employers

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