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Become A Dental Receptionist

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Working As A Dental Receptionist

  • Interacting With Computers
  • Performing Administrative Activities
  • Performing for or Working Directly with the Public
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $34,000

    Average Salary

What Does A Dental Receptionist Do

Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers.

Duties

Receptionists typically do the following:

  • Answer telephone calls and take messages or forward calls
  • Schedule and confirm appointments and maintain calendars
  • Greet and welcome customers, clients, and other visitors
  • Check visitors in and direct or escort them to specific destinations
  • Inform other employees of visitors’ arrivals or cancellations
  • Enter customer data and send correspondence 
  • Copy, file, and maintain paper or electronic documents
  • Handle incoming and outgoing mail and email

Receptionists are often the first employee of an organization to have contact with a customer or client. They are responsible for making a good first impression for the organization, which can affect the organization’s success.

The specific responsibilities of receptionists vary depending on where they work. Receptionists in hospitals and doctors’ offices may collect patients’ personal information and direct patients to the waiting room. Some may handle billing and insurance payments.

In beauty or hair salons, they schedule appointments, direct clients to the hairstylist, and may serve as cashiers.

In factories, large corporations, and government offices, receptionists also may provide a security function. For example, they control access, provide visitor passes, and arrange to take visitors to the proper office.

When they are not busy with callers or visitors, receptionists perform other office tasks, such as processing documents or entering data.

Receptionists use telephones, computers, and other office equipment such as scanners and fax machines.

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How To Become A Dental Receptionist

Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills.

Education

Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful.

Training

Most receptionists receive short-term on-the-job training, usually lasting a few days to a week. Training typically covers procedures for visitors, and for telephone and computer use. Medical and legal offices also may instruct new employees on privacy rules related to patient and client information.

Advancement

Receptionists may advance to other administrative positions with more responsibilities, such as secretaries and administrative assistants. Advancement opportunities often depend on the employee’s experience in using computer applications, such as word processing and spreadsheet applications.

Important Qualities

Communication skills. Receptionists must speak and write clearly so that others may understand them.

Customer-service skills. Receptionists represent an organization. As a result, they should be courteous, professional, and helpful toward the public and customers.

Integrity. Receptionists may handle client and patient data, especially in medical and legal offices. They must be trustworthy and protect their clients’ privacy.

Interpersonal skills. Receptionists should be comfortable interacting with people, even in stressful situations.

Organizational skills. Receptionists take messages, schedule appointments, and maintain employee files. They need good organizational skills to manage their diverse responsibilities.

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Dental Receptionist Career Paths

Dental Receptionist
Office Assistant Executive Assistant
Office Manager
5 Yearsyrs
Office Assistant Executive Assistant Office Manager
Operations Manager
7 Yearsyrs
Office Assistant Executive Assistant Assistant Manager
Account Manager
5 Yearsyrs
Medical Assistant Technician Team Leader
General Manager
6 Yearsyrs
Medical Assistant Specialist Account Executive
Branch Manager
6 Yearsyrs
Medical Assistant Patient Care Coordinator Office Manager
Practice Manager
9 Yearsyrs
Home Health Aid Substitute Teacher Consultant
Business Manager
6 Yearsyrs
Home Health Aid Technician Shift Leader
Assistant General Manager
5 Yearsyrs
Home Health Aid Registered Nurse Team Leader
Property Manager
6 Yearsyrs
Front Desk Coordinator Office Administrator Administrator
Business Office Manager
7 Yearsyrs
Front Desk Coordinator Billing Specialist Administrator
Administrative Manager
6 Yearsyrs
Front Desk Coordinator Coordinator Shift Supervisor
Site Manager
7 Yearsyrs
Certified Nursing Assistant Team Leader Owner
Co-Owner
6 Yearsyrs
Certified Nursing Assistant Registered Nurse Supervisor Case Manager
Patient Care Manager
5 Yearsyrs
Certified Nursing Assistant Lead Teacher Assistant Manager
Center Manager
6 Yearsyrs
Patient Service Representative Patient Care Coordinator Office Manager
Executive Assistant To Chief Executive Officer
6 Yearsyrs
Patient Service Representative Patient Care Coordinator Manager
Chief Executive Officer
8 Yearsyrs
Patient Service Representative Billing Specialist Medical Coder
Billing Manager
7 Yearsyrs
Secretary Human Resources Assistant Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Secretary Billing Specialist Medical Coder
Billing Office Manager
6 Yearsyrs
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Do you work as a Dental Receptionist?

Help others decide if this is a good career for them

Average Length of Employment
Dental Secretary 2.9 years
Nurse Receptionist 2.5 years
Receptionist 2.0 years
Desk Receptionist 1.6 years
Top Careers Before Dental Receptionist
Receptionist 11.2%
Cashier 9.6%
Server 2.1%
Internship 2.1%
Teller 2.0%
Secretary 1.7%
Volunteer 1.7%
Manager 1.4%
Top Careers After Dental Receptionist
Receptionist 10.9%
Cashier 6.6%
Server 2.5%

Do you work as a Dental Receptionist?

Average Yearly Salary
$34,000
View Detailed Salary Report
$24,000
Min 10%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$34,000
Median 50%
$48,000
Max 90%
Best Paying Company
EmblemHealth
Highest Paying City
Abington, PA
Highest Paying State
Delaware
Avg Experience Level
2.6 years
How much does a Dental Receptionist make at top companies?
The national average salary for a Dental Receptionist in the United States is $34,337 per year or $17 per hour. Those in the bottom 10 percent make under $24,000 a year, and the top 10 percent make over $48,000.

How Would You Rate The Salary Of a Dental Receptionist?

Have you worked as a Dental Receptionist? Help other job seekers by rating your experience as a Dental Receptionist.

Top Skills for A Dental Receptionist

  1. Insurance Companies
  2. Treatment Plans
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Contacted insurance companies to verify patient eligibility and coverage.
  • Verified insurance benefits and eligibility, explaining co-insurances and treatment plans to patients.
  • Handled all the phone calls to the clinic, confirmed appointments and assisted the callers with inquiries.
  • Front desk receptionist with extensive customer service experience.
  • Utilize customer service skills by communicating effectively while answering phones and recording messages.

Dental Receptionist Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 4,911 Dental Receptionist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Dental Receptionist Resume

View Resume Examples

Dental Receptionist Demographics

Gender

Female

82.7%

Unknown

11.2%

Male

6.1%
Ethnicity

White

55.1%

Hispanic or Latino

25.8%

Black or African American

10.1%

Asian

5.8%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

84.8%

Portuguese

2.2%

Polish

2.2%

Russian

1.9%

Hindi

1.1%

Arabic

1.1%

Vietnamese

0.7%

French

0.7%

Malayalam

0.7%

Urdu

0.7%

Swedish

0.4%

Hmong

0.4%

Mandarin

0.4%

Korean

0.4%

Georgian

0.4%

Aramaic

0.4%

Armenian

0.4%

Greek

0.4%

Tagalog

0.4%

Czech

0.4%
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Dental Receptionist Education

Schools

University of Phoenix

16.0%

Everest Institute

12.2%

Northern Virginia Community College

7.3%

Baker College

6.9%

Ultimate Medical Academy - Clearwater

4.6%

Monroe College

4.6%

Kaplan University

4.2%

Macomb Community College

3.8%

Nassau Community College

3.8%

Bergen Community College

3.8%

Hudson Valley Community College

3.4%

Henry Ford College

3.4%

Ashford University

3.4%

Montgomery College

3.4%

Heald College - Central Administrative Office

3.4%

Community College of Rhode Island

3.4%

Bronx Community College of the City University of New York

3.1%

Kean University

3.1%

The Academy

3.1%

University of Pennsylvania

3.1%
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Majors

Dental Assisting

17.1%

Health Care Administration

15.2%

Business

14.4%

Medical Assisting Services

10.9%

Nursing

6.8%

Psychology

4.6%

General Studies

4.5%

Criminal Justice

3.6%

Accounting

3.4%

Liberal Arts

2.7%

Education

2.5%

Biology

2.4%

Cosmetology

1.9%

Nursing Assistants

1.6%

Secretarial And Administrative Science

1.5%

Insurance

1.5%

Computer Information Systems

1.4%

Elementary Education

1.4%

Pharmacy

1.4%

Human Services

1.3%
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Degrees

Other

41.4%

Associate

18.5%

Bachelors

17.9%

Certificate

12.2%

Diploma

5.6%

Masters

2.7%

License

1.3%

Doctorate

0.3%
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