Dental Receptionist Education Requirements

1. Introduction to Dental Medicine

The mouth is the window into human health. This course provides an overview of dental medicine to engage, educate, excite and assist you in improving the oral health of your patients and members of your community. We will review topics in dental medicine including scope of the field, what to expect in function, and some of the many ways that dysfunction may present for different patients. This will include discussions of mouth, jaw, and tooth anatomy, pathology, and treatment. We will talk...

2. Patient Safety

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.\n\nThe Patient Safety & Quality Leadership Specialization covers...

3. PrEParing: PrEP for Providers and Patients

Pre-Exposure Prophylaxis (PrEP) using the antiretroviral medication emtricitibine/tenofovir approved in countries around the world is a highly effective means of reducing transmission of HIV through sexual encounters and needle sharing. This Johns Hopkins University course PrEPares you with essential information, concepts and practical advice regarding PrEP from leaders in the field. A first of its kind learning opportunity, both providers and patients learn from the same experts through...

4. Manejo moderno de la caries dental

Se trata de un curso básico sobre el tratamiento de la caries dental para controlar su progresión. Existen diversas posturas sobre el tratamiento de esta enfermedad. En este curso, se revisa una aproximación al tratamiento no invasivo de este problema. La caries dental es examinada no sólo como la destrucción parcial o total del diente, sino como una enfermedad que presenta diferentes fases. Asimismo, se analizan principios y elementos para controlar la caries dental, antes de que se presenten...

5. Voice Disorders: What Patients and Professionals Need to Know

Welcome to Voice Disorders: What Patients and Professionals Need to Know Knowledge regarding vocal production physiology and management options for voice disorders have experienced rapid growth over the past 40 years. This growth has resulted in a knowledge gap amongst patients and practitioners. Entirely new subspecialties of laryngology under otolaryngology and vocology under speech-language pathology have developed in response to this gap. This MOOC (Massive Open Online Course) is designed...

6. Identifying Patient Populations

This course teaches you the fundamentals of computational phenotyping, a biomedical informatics method for identifying patient populations. In this course you will learn how different clinical data types perform when trying to identify patients with a particular disease or trait. You will also learn how to program different data manipulations and combinations to increase the complexity and improve the performance of your algorithms. Finally, you will have a chance to put your skills to the test...

7. Medical Emergencies: CPR, Toxicology, and Wilderness

In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: (1) Identify the signs and symptoms associated with a patient in shock, to describe the major categories of shock, to assess a patient with signs of shock and formulate a plan for treatment to stabilize the patient for transport, (2) Identify a patient in cardiac arrest and to describe the components of high performance CPR...

8. Essentials of Palliative Care

This course starts you on your journey of integrating primary palliative care into your daily lives. You will learn what palliative care is, how to communicate with patients, show empathy, and practice difficult conversations. You will learn how to screen for distress and provide psychosocial support. You will learn about goals of care and advance care planning and how to improve your success with having these conversations with patients. Finally, you will explore important cultural...

9. Medical Emergencies: Airway, Breathing, and Circulation

In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: 1) assess a basic medical patient 2) describe general pharmacologic principles and the skills associated with medication administration, 3) explain airway physiology, the assessment of the airway and available interventions for airway management, 4) identify, assess and formulate a plan to stabilize a patient with a...

10. Value-Based Care: Managing Processes to Improve Outcomes

COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we’ll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real...

11. Emergency Care: Pregnancy, Infants, and Children

Welcome to the final course of lectures in your quest to master EMT basics. In this course, we will cover some of the highest-stress patient populations: pregnant patients and kids, also known as pediatrics. To wrap up your EMT knowledge we will end this course with information about hazmat situations, extricating patients from tight spots and finally how you write a note about your patient care. You will learn to ensure it communicates what your assessment of the patient was, what...

12. Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)

In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking...

13. Transgender Medicine for General Medical Providers

The course is a comprehensive set of didactic lectures surveying fundamentals of transgender medical and surgical treatment. The material is meant to provide the student with core knowledge that is essential for current primary care providers caring for transgender patients. There are 10 modules led by the expert clinical faculty from the pioneering Center for Transgender Medicine and Surgery, located within the Mount Sinai Health System and the Icahn School of Medicine at Mount Sinai in New...

14. Speak Medical Spanish to Your Patients and Clients

4.6

(493)

Spanish essentials for healthcare; program teaches correct pronunciation, pain management and medication, among others...

15. Modern Dental Extractions - Fast, Painless, & Non-invasive

4.4

(295)

The goal is less trauma and less drama! This is an update that teaches superior methods for atraumatic extractions...

16. Minimal Intervention Dentistry for Paediatric Patients

Dental caries is the most prevalent oral disease in children worldwide. It severely compromises the quality of life of children and their families. The cost of treating dental caries and its complications place a heavy financial burden on individuals, families and society. Minimal intervention dentistry (MID) is a philosophy of care that aims to conserve tooth tissues throughout a person’s life. It is an effective treatment approach with increasing acceptance among dental professionals. The MID...

17. Applying Health Coaching in Patient Care

For health practitioners, having knowledge of treatment protocols is not enough. They must be able to inspire behavior change in their patients. In order for the treatment to be effective patients must be empowered to implement therapeutic approaches in their lives. In this course, you will learn about health coaching, which is an effective method for helping patients change their behaviors. Health coaching uses a blend of evidence-based strategies, interventions and communication to actively...

18. Design in Healthcare: Using Patient Journey Mapping

In this course you will learn about the different experiences patients go through in a medical context. The patient journey explores the interaction between the patient and the healthcare providers in all stages of the disease; coping with treatment and dealing with expectations, and interaction with and between different stakeholders. This course will give designers and specialists in healthcare the knowledge, insights and tools to be able to analyze and improve patient experience. You will...

19. CERTaIN: Patient-Centered Outcomes Research

In this course, you will learn about the characteristics of CER/PCOR, compare and contrast CER/PCOR studies and randomized controlled trials, and you will hear how PCOR researchers have overcome a variety of barriers to ensure patient-centered care. This course includes the following 11 lectures: Engaging Patients and Stakeholders in Patient-Centered Outcomes Research Principles of Community-Based Participatory Research Shared Decision Making in Cancer: Models and Methods Patient Decision...

20. Fundamentals of originator and biosimilar biologics: for patients and caregivers

- This course aims to provide knowledge and skills for patients on the topic of biosimilars, a class of biologic drugs or medical therapies that are highly similar to an existing originator medication that is off patent. - Biosimilars present a rapidly growing area in pharmaceutical development, treatment options, and patient care that require an evidence-informed implementation approach. - As awareness and use of biosimilars increases globally, this course will provide information and guidance...