Dental Receptionist Resume Examples 2023

Research Summary. We analyzed 1,438 dental receptionist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Dental Dreams and D-R SERVICES. Here are the key facts about dental receptionist resumes to help you get the job:

  • The average dental receptionist resume is 274 words long
  • The average dental receptionist resume is 0.6 pages long based on 450 words per page.
  • Patients is the most common skill found on a dental receptionist resume. It appears on 35.4% of resumes.
After learning about how to write a professional dental receptionist resume, you can make sure your resume checks all the boxes with our resume builder.

Resume

Dental Receptionist Resume Example

 
Benjamin Cook
Dental Receptionist
Contact Information
Houston, TX
(230) 555-8374
Skills
  • Patient Care
  • Insurance Companies
  • Oral Hygiene
  • Greeting Patients
  • Dental Procedures
  • CPT
  • Front Office
  • Billing Information
  • EMR
  • Patient Check
Employment History
Dental Receptionist
2014 - Present
HCA Healthcare
Houston, TX
  • Contacted insurance companies or agents for insurance information for each patient that was admitted.
  • Checked out patients being responsible for collecting fees and account balances.
  • Retrieved all medical records for the doctor or nurse to ensure an efficient and prompt experience for patients.
  • Assisted dentist with all restorative, surgical, and endodontic dental procedures.
  • Coordinated with Health Insurance Companies to achieve prior authorization and to maintain statuses on prior authorizations.
  • Calculate charges, collect patient payments, and balance money with daily receipts per clinic protocol.
Front Office Assistant
2012 - 2014
HCA Healthcare
Houston, TX
  • Process request for medical Records/Images and can efficiently operate CD burning system.
  • Call Insurance companies regarding outstanding claims, file appeals, and send medical records when requested.
Chiropractic Assistant/Receptionist
2010 - 2012
D-R SERVICES
Miami, FL
  • Experience in assisting with direct patient care, devices, routine laboratory functions and patient record and office management.
  • Develop x-rays Assisted with srp&fmd Breakdown &setup work area Schedule appointments Assisted in implants surgery Assisted with general dentistry
  • Faxed medical release forms and medical records to PCP's.
  • Input information and updated patient electronic medical records.
  • Directed all incoming telephone calls to necessary staff and/or other departments.
Education
High School Diploma
2010 - 2010
 
 
Charles Porter
Dental Receptionist
Contact Info
Houston, TX
(770) 555-3249
Skills
Front OfficeDigital X-RaysDental ProceduresMedical RecordsPhone CallsPatient AccountsOrthodonticsScheduling AppointmentsPatient CareStudy Models
Employment History
Dental Receptionist
2020 - Present
Massage Envy
Houston, TX
  • Greet & Welcome Clients- Answer Phones- Book & Re book Appointments- Clean Front Desk Area- Check out Clients
  • Collect patient demographics, medical history, preferences, and special requests.
  • Prepared patients, sterilized rooms and equipment, set up instrument trays, prepared materials and assisted doctors during dental procedures.
  • Worked closely with doctors and nurses to provide superior patient care.
  • Answered questions regarding services, in-office procedures, and patient care.
Front Office Clerk
2019 - 2020
Allstate
Northbrook, IL
  • support to agency staff by answering phones, taking messages, sorting files, and greeting visitors.
  • File and pulled medical records and documents so that they can be easily found when needed by staff.
  • Educated and coordinated benefits with third party, Medicaid and other commercial plans for benefits.
Orthodontic Assistant
2018 - 2019
D-R SERVICES
Oakbrook Terrace, IL
  • Worked directly under the doctor assisting with patients, sterilization, x-rays, scheduling appointments, greeting patients.
  • Advised patients about various aspects of oral hygiene.
  • Use of Ortho II and Dolphin Imaging computer system.
Education
Certificate Accounting
2017 - 2018
DeVry University
Oakbrook Terrace, IL
 
 
Ralph Harris
Dental Receptionist
Tampa, FL
(540) 555-0934
Experience
Dental Receptionist2016 - Present
Tampa Family Health Centers•Tampa, FL
  • Answered phones, scheduled appointments, and handled patient referrals
  • Assist patients with paperwork/ input updated information into computer system.
  • Screened and routed patient calls efficiently ensuring accurate registration, appointment scheduling and follow-up appointment scheduling into database.
  • Answer billing questions, contact insurance companies with concerns on unpaid claims.
Medical Records Receptionist2015 - 2016
JPMorgan Chase•Tampa, FL
  • Utilized computer systems to ensure accuracy in accounts and balanced tills
  • Request authorizations from insurance companies to treat patients.
  • Verified insurance through Cardiovascular Care Providers or contracting insurance companies and requested referrals when needed.
  • Provided customer services and assistance at bank call center.
  • Call insurance companies for in network benefits.
Head Teller2012 - 2015
JPMorgan Chase•Tampa, FL
  • Balance and restock ATM weekly.
  • Oversee high quality operation of branch equipment, ATM, cash register, money dispensers.
  • Selected to train new Tellers in customer service standards, product knowledge and transaction processing.
  • Practiced great customer service by processing financial transactions efficiently and accurately.
  • Cross sell bank products that to meet the customers needs.
Skills
HippaFront OfficeMedical ConsultationsPatient CareLab CasesInsurance FormsCheck-In PatientsFront Desk AreaIcd-9CTR
Education
High School Diploma 2012 - 2012
 
Create My Resume
Build a professional resume in minutes.

How your resume should look:

  • The job title on your resume should match your application for the role.
  • Ensure your work experience focuses on achievements, rather than responsibilities.
  • Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Dental Receptionist Resume templates

Zippia allows you to choose from different easy-to-use Dental Receptionist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Dental Receptionist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume
Dental Receptionist Resume

What Should Be Included In A Dental Receptionist Resume

1

1. Add Contact Information To Your Dental Receptionist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Dental Receptionist Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Do you want to know more?
How To Write The Perfect Resume Header
2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school
Majors
Business
17.1%
Dental Assisting
15.2%
Health Care Administration
12.9%
General Studies
7.3%
Show More

Dental Receptionist Resume Relevant Education Example #1

High School Diploma 2014 - 2016

Dental Receptionist Resume Relevant Education Example #2

High School Diploma 2014 - 2016

3

3. Next, Create A Dental Receptionist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Dental Receptionist Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Phone Calls Skills

    Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

  • Patient Accounts Skills

    Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Check-In Skills

    Check-in is the hospital process of registering new patients to the hospital database. It also refers to where patients get their information registered or where patient's kin check for their patient's whereabouts.

Top Skills for a Dental Receptionist

Source: Zippia.com
  • Patients, 35.4%
  • Customer Service, 17.1%
  • Phone Calls, 10.3%
  • Patient Accounts, 7.7%
  • Other Skills, 29.5%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
4

4. List Your Dental Receptionist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Dental Receptionist
H&R Block
  • Filed and tracked customer records Entered all customer data into tax database
  • Prepared documents for Tax preparers by entering information in Company s database.
  • Adapted communication style during weigh-in of members to ensure approachable and private experience.
  • Provided excellent service while following all HIPAA requirements regarding the appropriate handling of PHI documents/information.
  • Collected payroll data/employee time cards and entered data into systems to administer payroll.
Work History Example # 2
Dental Receptionist
H&R Block
  • Prepared documents for Tax preparers by entering information in Company s database.
  • Filed and tracked customer records Entered all customer data into tax database
  • Researched & Translated Case Inquiries Scheduled meetings and travel personal/business Organized, kept records & assisted both paralegals
  • Managed to process Payroll with 100% accuracy, while coordinating the front desk and assisting new Hires.
  • Verified Medicare/Medicaid policies on behalf of CMS for special programs and benefits to be provided to those in need.
Work History Example # 3
Insurance Clerk
Xerox
  • Assisted in establishing an Electronic Fund Transfer System (EFT) for Clients saving over $100k in Banking Costs.
  • Performed quality checks for accurate information, processed and filed medical insurance claims without error to decrease unpaid claims.
  • Watched ICD, CPT, and HCFA codes.
  • Documented returned mail orders to Medicaid providers.
  • Interviewed new Payroll Specialist and at times terminated Payroll Specialist due to job performance.
Work History Example # 4
Dental Receptionist
Walmart
  • Handled Accounts Payable, Accounts Receivable, Payroll and maintained various revenue and engineering reports for subsidiary company, PPI Ag.
  • Verified benefits with customer's insurance for repairs, Medicare, Medicaid, HMO's.
  • Worked on Excel, PowerPoint.
  • Corresponded with doctor offices and all insurance groups about patient's chart notes and diagnosis information.
  • Answered a 12-line phone, entered payroll in database (ten-key), assisted in accounting and various purchasing/inventory tasks.
5

5. Highlight Your Dental Receptionist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your dental receptionist resume:

  1. Dental Assistant (RDA)
  2. Certified Medical Administrative Assistant (CMAA)
  3. Certified Billing and Coding Specialist (CBCS)
  4. Certified Dental Technician
  5. Certified Medical Office Manager (CMOM)
  6. Certified Dental Assistant (CDA)
  7. Certified Dental Assistant - Coronal Polish (CP)
  8. Certified Clinical Medical Assistant (NHA)
  9. Nationally Certified Medical Office Assistant (NCMOA)

6

6. Finally, Add a Dental Receptionist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Dental Receptionist Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
Checked patients in and out for appointments, billing, filing and pulling medical records, phone calls.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Insurance Companies, be sure to list it in your resume’s skills section.
Provided patients with insurance benefits and customer service.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
Billed Medicaid and Medicare for immunizations, pregnancy testing, and case management and produced a 20% increase in revenue.
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
See sample resumes for the job you want
resume document icon

Don't Have A Professional Resume?

Dental Receptionist Jobs You Might Like

  • High Paying Dental Receptionist Jobs - $42K and Up
  • Entry Level Dental Receptionist Jobs
  • Part Time Dental Receptionist Jobs
  • Actively Hiring
  • No Degree Dental Receptionist Jobs

Ready To Start Your Dental Receptionist Resume?

Choose Your Current Work Experience To Start Creating Your Resume

Entry Level icon

Entry Level

Junior Level icon

Junior Level

Mid Level icon

Mid Level

Senior Level icon

Senior Level

Management icon

Management

Executive icon

Executive

Related Dental Receptionist Resume Templates

Medical Scheduler
Medical Scheduler Resume
Front Office Coordinator
Front Office Coordinator Resume
Patient Coordinator
Patient Coordinator Resume
Front Office Clerk
Front Office Clerk Resume

Build a professional resume in minutes.

Our AI resume builder helps you write a compelling and relevant resume for the jobs you want.

Links To Help Optimize Dental Receptionist Resumes

Dental Receptionist Related Resumes

Dental Receptionist Related Careers

Dental Receptionist Related Jobs

What Similar Roles Do

Updated November 18, 2022