Department Assistant Resume Examples 2023

Research Summary. We analyzed 2,911 department assistant resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Walmart and Case Western Reserve University. Here are the key facts about department assistant resumes to help you get the job:

The average department assistant resume is 354 words long
The average department assistant resume is 0.8 pages long based on 450 words per page.
Patients is the most common skill found on a department assistant resume. It appears on 14.8% of resumes.

After learning about how to write a professional department assistant resume, you can make sure your resume checks all the boxes with our resume builder.

Department Assistant Resume Example


Logan Harper Department Assistant Contact Information Charlotte, NC (740) 555-5762 lharper@example.com Skills Grade Girls Emergency Telephone Calls Lesson Plans Office Supplies Private Lessons Hip Hop Setup Customer Orders Travel Arrangements Employment History Department Assistant 2017 - Present Bank of America Charlotte, NC Prepared accurate and timely audits and quarterly reviews, supervised Teller training, and resolved escalated customer service issues. Provide word processing and administrative support to the loss mitigation department. Provided business support to Enterprise Technology Data associates. Office Volunteer 2016 - 2017 Food Lion Richmond, VA Balanced all tills and safe, then researched and corrected any discrepancies.Created and verified bank deposits. Processed customer service issues along with lottery and Western Union transfers. Ensured standards of customer service were met. Assist customers with tag and title information inquiries. Dance Instructor 2014 - 2015 ESL Federal Credit Union New York, NY Aided international students in preparing standardized tests including TOEFL and ACT online Created Intermediate Level ESL Curriculum based on Massachusetts State Standards. Coordinated in-company language classes for ESL students from elementary to advance for professionals. Posted grades and homework assignments using online system. Teach ESL and job readiness seminars and track student attendance. Deliver PowerPoint based ESL lessons online to Chinese students using web-based classroom. Education Master's Degree Dance 2015 - 2016 Virginia Commonwealth University Richmond, VA Bachelor's Degree Dance 2011 - 2014 Dean College Main Street, Franklin, MA


Matthew Mason Department Assistant Contact Info Washington, DC (390) 555-7662 mmason@example.com Skills Administrative TasksPatient CareInternal CommunicationsBlog PostsEmergencyPurchase OrdersHtmlInternetROICompany Website Employment History Department Assistant 2019 - Present Northrop Grumman Washington, DC Implement purchasing procedures that conform to company policy to include Health and Safety. Interfaced daily with various staff members, providing support for briefings, presentations, and award ceremonies. Coordinate travel arrangements for both individual instructors and large groups of students. Analyze content of communication to ascertain subject matter. Department Assistant 2013 - 2019 United States Department of Defense Washington, DC Provided customer service to members and callers. Monitor classroom viewing of live or recorded courses transmitted by communication satellites. Created written communication with staff regarding schedules and expectations. Perform data entry, word processing and spreadsheets. Public Relations Internship 2012 - 2013 Special Olympics Washington, DC Assisted in the production of all public relations and event promotion activates for Special Olympics Michigan's Southeast Region. Managed back end company website; updated website with information to the public. Assisted with the assembly and distribution of press and promotional materials, look-books and trend reports. Assisted with the fulfillment of all requests that came into the Community Relations Department. Staff writer primarily responsible for internal communications and newsletters to employees, physicians, and patients. Education Bachelor's Degree Communication 2009 - 2012 University of Iowa Iowa City, IA


Victoria Hill Department Assistant Carrollton, TX vhill@example.com (420) 555-0711 Experience Department Assistant 2020 - Present VerizonCarrollton, TX Investigated and corrected customer service records and orders. Demonstrate our Core Values and adhere to company policies. Represented the President of Verizon to the customer with full authority to resolve their communication needs. Have participated in a side project for Verizon landline services as an out of franchise customer service switchboard operator. Head Secretary 2010 - 2020 D-R SERVICESCarrollton, TX Helped implement new guidelines and wrote procedures for training purposes. Work with manager on creating standard process and procedures for the Administrative Support team. Maintained department specific inventory utilizing purchase orders and requisitions and following through to delivery. Travel arrangements and maintain personal itinerary. Customer Service Clerk 2008 - 2010 Lowe'sValdosta, GA Acquired a strong understanding of meeting customer service expectations Utilized retail software tools to efficiently deliver resolution on customer requests Pull orders for customers as needed as well as unload any returned merchandise and restock merchandise in a timely fashion. Stock shelves, maintain the sales floor, and assist store patrons with exceptional customer service. File daily business paperwork in proper folders. Skills Customer Service Emergency Company Policies Procedures Fedex Service Desk Stock Shelves Windows Customer Returns Customer Information Education High School Diploma 2008 - 2008

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Department Assistant Resume templates

Zippia allows you to choose from different easy-to-use Department Assistant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Department Assistant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Professional Department Assistant Resume example


Douglas Snyder Department Lead Plano, IL (760) 555-2782 dsnyder@example.com Skills Payroll Financial Needs Financial Institutions Communication Customer Deposits Financial Transactions Product Knowledge Sales Goals New Tellers Store Management Employment History Department Lead 2013 - Present MenardsPlano, IL Managed team of retail employees to meet daily, weekly, and monthly sales goals. Provide pleasant customer service in all situations, sell and explain various products. Lead Cashier 2005 - 2013 Burger KingDes Moines, IA Complete opening, daily and closing procedures/ checklists in accordance with company policies/ procedures. Cleaned sales floor and bathrooms. Maintained a clean and safe work environment while adhering to company policies and procedures. Changed codes for new stock items for store shelves. Prepared sales floor showroom for start of business day. Teller 2001 - 2005 Wells FargoDes Moines, IA Deal directly with customers, simple financial transactions; receive, process and distribute money. Maintained a solid working knowledge of bank products and services. Sales Clerk 2000 - 2001 NordstromSeattle, WA Used product knowledge and selection to build sales to help increase department sales volume. Hired to help set up the store, stock shelves. Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Trained associates on proper ATF form 4473 procedures. Education High School Diploma 2000 - 2000


Jeremy Wilson Department Lead Contact Information Bentonville, AR (490) 555-2328 jwilson@example.com Skills Ensure Customers Customer Orders WFM Product Knowledge Customers Needs Open Store Store Procedures Sales Floor Department Associates Valuable Input Employment History Department Lead 2011 - Present Walmart Bentonville, AR Team Size: 6Company: WalmartExpertise: Purge excess merchandise to the sales floor and Correct on-handamounts. Provide excellent customer serviceUphold the tone of the register areaRestocking areasAnswer multi-phone linesTeam player, punctual, honest, and organized Stock shelves, order & inventory merchandise, communication with Night Manager and stockers the order of the department. Lead Cashier 2001 - 2011 McDonald's South Boston, VA Provided excellent customer service by addressing complaints calmly and swiftly. Provided customer service Stocked condiments etc. Maintained excellent customer service, while managing money transactions. Established effective and positive communication amongst all team members. Key Holder 2000 - 2001 Dollar General South Boston, VA Maintained Store Cleanliness, Provided excellent customer service, Balanced registers, Responsible for opening and closing procedures. Provide superior customer service leadership. Crew Trainer 1995 - 2000 McDonald's New York, NY Cooked food products and cleaned up work area. Trained new crew members in the proper policies and procedures that were specified in the handbook. Prepped and prepared food items to order while maintaining a perfessional and positive attitude. Education High School Diploma 1995 - 1995


Catherine Collins Department Lead Contact Info Tampa, FL (330) 555-7775 ccollins@example.com Skills HardwareOutgoing OrdersVeteransGeneral PublicStore ManagementEmergencyProduct KnowledgeCustomer AccountsDifferent DepartmentsPayroll Employment History Department Lead 2019 - Present Nordstrom Tampa, FL Maintained and oversaw organizational communication between full and part-time employees and co-managers. Establish individual sales goals and departmental benchmarks, monitor progress and implement performance management techniques as needed. Shipping Lead 2013 - 2019 Hercules Sealing Products Tampa, FL Ensured departmental compliance with ISO 9001 Quality Management Systems. Job includes pulling parts, packaging, shipping, receiving, unit loading, quarterly physical inventory. Manage employee's daily tasks. Sit down fork lift Electric pallet jack Drexal Clamp Serviced clients such as Colgate, USF Logistics, Johnson and Johnson and Wal*Mart. Shipping Clerk 2011 - 2013 Bank of America Tampa, FL Verified incoming and outgoing shipments for accuracy. Compare assembled batches to Batch & Deposit Summary Reports to ensure accuracy and completeness of customer packages. Establish rapport and maintain credibility through professional communication with public agencies concerning classified information, policies and strict procedures. Verify and keep records of incoming and outgoing shipments preparing items for shipments managing account information computer inventory Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. Administrative Clerk 2010 - 2011 Bank of America Tampa, FL Arranged meetings and travel itineraries; answered, screened and routed telephone calls. Coordinated efforts with field leadership and traffic during emergency situations to minimize call abandonment. Education High School Diploma 2010 - 2010

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Resume tips to land the job:

If you're choosing between a resume objective or work experience and you want to fit your resume on one page, always choose work experience. However, it's ok for senior level resumes to be two full pages long.
Recruiters and hiring managers suggest short, succinct bullet points, instead of long, wordy paragraphs. Make it easy for recruiters to understand your key accomplishments, in 30 seconds.
As a rule of thumb, lead each bullet point with a verb such "Grew", "Increased", or "Developed".

Department Assistant Resume Format And Sections

1. Add Contact Information To Your Department Assistant Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Department Assistant Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Department Assistant Education

Majors

24.8%

7.1%

6.6%

6.4%

Department Assistant Resume Relevant Education Example #1

Master's Degree In Dance 2015 - 2016

Virginia Commonwealth University Richmond, VA

Department Assistant Resume Relevant Education Example #2

Some College Courses In Health Care Administration 2006 - 2008

Baker College Washington, MI

3. Next, Create A Department Assistant Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Department Assistant Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Data Entry Skills
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
Patient Care Skills
Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.
Clerical Support Skills
Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.
Scheduling Appointments Skills
Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Top Skills for a Department Assistant

Source: Zippia.com

Patients, 14.8%

Customer Service, 14.7%

Data Entry, 7.7%

Word Processing, 6.4%

Other Skills, 56.4%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Department Assistant Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Administrative Internship

Adecco Staffing, USA

Used wide range of software for presentations, databases, spreadsheets and reports.
Posted Home Office jobs on the internet.
Created and Maintained Access database phone log files.
Archived and organized program documents using SharePoint.
Sorted, prepared and organized mailings and performed data entry and facilitated communication flow with management

Work History Example # 2

Transit Department Clerk

United Parcel Service

Maintained high speed data entry rates to correct clerical errors in customer package information database.
Handled payroll for all regional locations.
Used Microsoft Outlook, Internet, and UPS software to perform tasks.
Monitored an electronic data error system to reduce the occurrence of errors in payroll processing.
Required to maintain documentation and update various databases.

Work History Example # 3

Department Assistant

Boys & Girls Club

Tutored 4th graders and helped develop communication to bilingual Spanish speaking parents in orientation meetings.
Resolved employment-related disputes through proactive communication.
Performed all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
Improved office efficiency by updating database and reorganizing closets with 5S methodology.
Provided Administrative Support to Payroll & Accounts Payable Staff Entered Payroll, distributed mileage and supplemental checks.

Work History Example # 4

Department Assistant

ManpowerGroup

Completed payroll and resolved employee issues as needed.
Prepared worship bulletins, and PowerPoint presentations for four worship services weekly.
Provided excellent written and oral communication documentation.
Worked directly with Home Office and Support Center to investigate and resolve contractor complaints and inquiries regarding benefits and payroll issues.
Worked with management on ad-hoc projects Assisted with preparation of new policies and procedures

5. Highlight Your Department Assistant Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your department assistant resume:

Certified Nurse Assistant (CNA)
Medical Assistant
Word 2010 Certification
Certified Medical Administrative Assistant (CMAA)
First Aid, CPR and AED Instructor
Microsoft Office Specialist Master Certification (MOS)
Certified Medical Office Manager (CMOM)
Nationally Certified Medical Office Assistant (NCMOA)
Microsoft Office Specialist: Expert (Office 365 and Office 2019)

More Certifications For Department Assistant

6. Finally, Add a Department Assistant Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Department Assistant Resume Skills

Patients

Customer Service

Data Entry

Word Processing

Purchase Orders

Payroll

Patient Care

PowerPoint

Provides Administrative Support

Financial Reports

Clerical Support

Office Equipment

Travel Arrangements

Front Desk

Scheduling Appointments

Telephone Calls

Administrative Assistance

Sales Floor

Vital Signs

Patient Charts

Customer Complaints

Administrative Tasks

CPR

Windows

Expense Reports

Administrative Functions

Computer System

Meeting Minutes

Event Planning

Radiology

Facebook

Photoshop

FedEx

Computer Programs

Clerical Tasks

SharePoint

Inventory Control

PeopleSoft

Financial Statements

Professional Department Assistant Resume Templates

Department Assistant Jobs

Links To Help Optimize Department Assistant Resumes

Updated May 19, 2023