A department assistant is responsible for performing administrative and clerical duties to support and ensure the smooth operations of an entire department. Department assistants manage meeting calendars, book travel appointments, assist with company events, respond to clients' inquiries and requests through phone calls or personal visits, update customer records, organize electronic files, create business proposals, and monitor supplies. A department assistant must have excellent organizational and communication skills, as well as the ability to multitask under minimal supervision.

Department Assistant Responsibilities

Here are examples of responsibilities from real department assistant resumes representing typical tasks they are likely to perform in their roles.

  • Manage and develop the daily clinical schedule for the in-patient rehabilitation staff taking into consideration Medicare guidelines and staffing ratios.
  • Team player/adaptable HIPPA compliant, CPR certify.
  • Maintain and process Kronos time and attendance records for department employees.
  • Perform CPR and assist in critical care room with traumas and arrests.
  • Clean windows, glass partitions, or mirrors, using soapy water or other cleaners.
  • Prepare and submit time to Kronos system biweekly and Lawson swift maker schedule for staff.
  • Repair or replace windows, doors, window screens and frames, including glass and hardware.
  • Complete all POS opening and closing procedures, including counting the content of the cash register.
  • Examine and answer interrogatories and information subpoenas.
  • Process bi-weekly payroll forms for union eligible employees and maintain departmental personnel files.
  • Communicate effectively with numerous coordinators worldwide via email/phone for their respective trauma education needs.
  • Help put together a PowerPoint presentation being used at registration informing new patrons of policies/procedures.
  • Perform registration and admission process for patients and maintain confidentiality of patient's records and communications.
  • Greet and assist patients, supervise patient registration and scheduling and handle insurance and financial services.
  • Collaborate with other department coordinators and building and district administrators to communicate and implement policy to teaching staff.

Department Assistant Skills and Personality Traits

We calculated that 15% of Department Assistants are proficient in Patients, Customer Service, and Data Entry. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Writing skills.

We break down the percentage of Department Assistants that have these skills listed on their resume here:

  • Patients, 15%

    Performed registration and admission process for patients and maintain confidentiality of patient's records and communications.

  • Customer Service, 15%

    Excelled in customer service through floral department oversight which included inventory monitoring, product maintenance and garden consulting to customers.

  • Data Entry, 8%

    Received a one-time bonus for continuing to ensure accuracy of financial transactions entered by support staff in data entry department.

  • Word Processing, 6%

    Researched and analyzed qualitative and quantitative information, and performed word processing for the IMF World Economic Outlook publication.

  • Purchase Orders, 5%

    Analyzed data and determined additional handling - assisted department bookkeeper with generating and posting purchase orders, and reconciled invoices

  • Payroll, 4%

    Provide administrative and coordination assistance to the Research/Grant Department, Development Department, Payroll Department and Clinical Department.

"patients," "customer service," and "data entry" aren't the only skills we found department assistants list on their resumes. In fact, there's a whole list of department assistant responsibilities that we found, including:

  • Interpersonal skills can be considered to be the most important personality trait for a department assistant to have. According to a department assistant resume, "secretaries and administrative assistants interact with clients, customers, or staff" department assistants are able to use interpersonal skills in the following example we gathered from a resume: "general office duties as assigned skills used microsoft office suite 2010 customer service interpersonal skills"
  • While it may not be the most important skill, we found that many department assistant duties rely on organizational skills. This example from a department assistant explains why: "secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently." This resume example is just one of many ways department assistants are able to utilize organizational skills: "assist professor jocelyne kolb with organizational and clerical tasks * organize departmental events and presentations second hamburger frauenhaus, hamburg, germany"
  • Department assistants are also known for writing skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a department assistant resume: "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers" We also found this resume example that details how this skill is put to the test: "work included teller duties, administrative ad-hoc projects, hr record keeping, compliance, loan underwriting and financial analysis. "
  • See the full list of department assistant skills.

    Choose From 10+ Customizable Department Assistant Resume templates

    Build a professional Department Assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Department Assistant resume.

    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume
    Department Assistant Resume

    resume document icon

    Don't Have A Professional Resume?

    What Administrative Assistant/Communicationss Do

    An administrative assistant for communications is responsible for handling administrative duties to ensure that corporate communications and announcements are disseminated across the organization and media platforms appropriately. Administrative assistants for communications review documents and files to check for accuracy and conduct revisions as needed before publication. They also manage media relations, create promotional campaigns, and coordinate with clients for any important updates regarding business performance. An administrative assistant for communications must be highly reliable and organizational to work under minimal supervision and meet strict deadlines.

    In this section, we take a look at the annual salaries of other professions. Take administrative assistant/communications for example. On average, the administrative assistants/communications annual salary is $5,335 lower than what department assistants make on average every year.

    While their salaries may differ, one common ground between department assistants and administrative assistants/communications are a few of the skills required in each craft. In both careers, employees bring forth skills like data entry, word processing, and purchase orders.

    These skill sets are where the common ground ends though. A department assistant responsibility is more likely to require skills like "patients," "customer service," "patient care," and "sales floor." Whereas a administrative assistant/communications requires skills like "office management," "calendar management," "press releases," and "community outreach." Just by understanding these different skills you can see how different these careers are.

    Administrative assistants/communications tend to reach similar levels of education than department assistants. In fact, administrative assistants/communications are 0.6% less likely to graduate with a Master's Degree and 0.6% less likely to have a Doctoral Degree.

    What Are The Duties Of a Clerk's Assistant/Administrative Assistant?

    A clerk's assistant/administrative assistant is responsible for supporting the company's operations and customers' needs by performing administrative and clerical duties as needed. Clerk's assistants/administrative assistants respond to customers' inquiries and concerns, acknowledging and processing orders, and posting their payments. They also sort company documents, manage office supply inventory, submit business transaction reports, schedule appointments, and operate office equipment. A clerk's assistant/administrative assistant must be very organized. They must also have excellent time-management and multitasking skills to perform office duties with high accuracy and efficiency under minimal supervision.

    The next role we're going to look at is the clerk's assistant/administrative assistant profession. Typically, this position earns a lower pay. In fact, they earn a $7,147 lower salary than department assistants per year.

    Not everything about these jobs is different. Take their skills, for example. Department assistants and clerks's assistant/administrative assistant both include similar skills like "customer service," "data entry," and "word processing" on their resumes.

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, department assistant responsibilities are more likely to require skills like "patients," "payroll," "patient care," and "sales floor." Meanwhile, a clerk's assistant/administrative assistant might be skilled in areas such as "dmv," "direct calls," "quickbooks," and "bank deposits." These differences highlight just how different the day-to-day in each role looks.

    In general, clerks's assistant/administrative assistant study at similar levels of education than department assistants. They're 3.1% less likely to obtain a Master's Degree while being 0.6% less likely to earn a Doctoral Degree.

    How a Program And Administrative Assistant Compares

    The Program and Administrative assistant work alongside a company's admin to manage all administrative tasks and activities. The program and administrative assistant work in both clerical duties and organizing files and storage. Included are making and receiving calls, setting, reminding, and following-up appointments, meetings, and events. The program and administrative assistant acts as the primary contact person of the administration and may be tasked to do a lot of clerical work. If you are interested in this position, you can start now.

    The program and administrative assistant profession generally makes a lower amount of money when compared to the average salary of department assistants. The difference in salaries is program and administrative assistants making $5,067 lower than department assistants.

    By looking over several department assistants and program and administrative assistants resumes, we found that both roles utilize similar skills, such as "data entry," "word processing," and "purchase orders." But beyond that the careers look very different.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from department assistant resumes include skills like "patients," "customer service," "patient care," and "sales floor," whereas a program and administrative assistant might be skilled in "database management," "routine correspondence," "program support," and "background checks. "

    When it comes to education, program and administrative assistants tend to earn similar education levels than department assistants. In fact, they're 1.2% more likely to earn a Master's Degree, and 0.4% more likely to graduate with a Doctoral Degree.

    Description Of an Administrative Assistant/Technical

    An administrative assistant/technical is primarily responsible for performing clerical and support tasks in a company, ensuring efficiency and timeliness. They must produce progress reports, process documentation, receive communication letters, manage schedules, and even greet visitors. There are also instances when an administrative assistant/technical has to answer calls and correspondence, respond to inquiries, address issues and concerns, and resolve them promptly and professionally. Furthermore, it is essential to maintain records of all transactions, coordinate with different departments, and adhere to the company's policies and regulations.

    Now, we'll look at administrative assistant/technicals, who generally average a higher pay when compared to department assistants annual salary. In fact, the difference is about $1,843 per year.

    According to resumes from both department assistants and administrative assistant/technicals, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "patients," "data entry," and "word processing. "

    While some skills are shared by these professions, there are some differences to note. "customer service," "sales floor," "customer complaints," and "cpr" are skills that have shown up on department assistants resumes. Additionally, administrative assistant/technical uses skills like access database, calendar management, conference calls, and technical assistance on their resumes.

    The average resume of administrative assistant/technicals showed that they earn similar levels of education to department assistants. So much so that the likelihood of them earning a Master's Degree is 2.3% less. Additionally, they're less likely to earn a Doctoral Degree by 0.7%.