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Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.Education
Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.
Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.Work Experience in a Related Occupation
Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.
Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.Important Qualities
Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.
Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.
Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.
Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.
Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.
Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.Licenses, Certifications, and Registrations
All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.
A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.
Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.Advancement
Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.
Average Length of Employment
Top Careers Before Department Director
Top Careers After Department Director
Hispanic or Latino12.2%
Black or African American0.5%
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University of Phoenix19.1%
Grand Canyon University7.1%
New York University5.8%
George Washington University5.3%
Pennsylvania State University4.4%
University of Missouri - Columbia4.0%
Indiana Wesleyan University4.0%
University of South Florida3.6%
Michigan State University3.6%
University of Texas at Arlington3.6%
Indiana University Bloomington3.6%
University of Puerto Rico - Mayaguez3.1%
Arizona State University3.1%
University of Alabama at Birmingham3.1%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Director of Service, Department of Surgery||NYC-HHC-Kings County Hospital Center||New York, NY||Apr 02, 2012||$300,000|
|Director, Acquisitions and Finance Department||Lefrak Estates LP||New York, NY||Dec 24, 2015||$270,000|
|Director, Acquisitions and Finance Department||Lefrak Estates LP||New York, NY||Aug 06, 2015||$250,000 -
|Director, Tax Department||Weisermazars LLP||New York, NY||May 17, 2010||$225,000|
|Director, Photographic Art Department||Gagosian Gallery Inc.||New York, NY||Feb 01, 2012||$200,000 -
|Director, Corporate Planning Department||Linkshare Corporation||New York, NY||Oct 28, 2014||$170,893|
|Director of Technical Department||VCS Group, LLC||Greenwich, CT||Aug 21, 2015||$166,551|
|Director of Technical Department||VC Footwear, LLC||Greenwich, CT||Aug 21, 2015||$166,551|
|Director of Technical Department||Hot On Time, LLC||Greenwich, CT||Sep 25, 2014||$166,551|
|Director of Technical Department||Vince Camuto, LLC||Greenwich, CT||Aug 21, 2015||$166,551|
|Director of Technical Department||Hot On Time LLC||Greenwich, CT||Apr 28, 2016||$166,551|
|Director of Packaging Department||Kirin Packaging, Inc.||Santa Fe Springs, CA||Aug 04, 2011||$159,120|
|Director of Packaging Department||Kirin Packaging, Inc.||Santa Fe Springs, CA||Feb 01, 2012||$159,120|
|Director of Technical Department||Hot On Time LLC||Greenwich, CT||Jan 25, 2016||$147,000|
|Director, FSU Department||World Zionist Organization||New York, NY||Sep 16, 2014||$130,800|
|Director-Technical Department||Camuto Group||Greenwich, CT||Sep 20, 2011||$125,000 -
|Director of Healthcare and Nursing Department||Warren College||Vienna, VA||Feb 24, 2016||$122,700|
|Director of Fashion Department at Postsecondary UN||Stephens Institute||San Francisco, CA||Oct 01, 2010||$120,000|
|Director of Aluminum Department||Professional Grade Construction Group Inc.||New York, NY||Aug 10, 2014||$115,149|
|Director and Head of Aluminum Department||Professional Grade Construction Group Inc.||New York, NY||Aug 10, 2014||$115,149|
|Director, Pan-Asian Equity Department||Daiwa Capital Markets America Inc.||New York, NY||Oct 01, 2012||$110,000 -
|Director of Lighting Operation Department||SL America Corporation||Clinton, TN||Jan 26, 2011||$100,000|
|Director of Medical and Healthcare Department||United Medical Human Group, Inc.||Los Angeles, CA||May 06, 2011||$99,674|
|Director, Planning Department||Conill Advertising, Inc.||Miami, FL||Dec 16, 2009||$98,696|
|Director, Department of Medicine||Cambridge Public Health Commission||Cambridge, MA||Oct 04, 2015||$93,350 -
|Academic Department Director||Education Management Corporation LLC||Tampa, FL||Jun 10, 2013||$82,160|
|Director, Kanagawa Prefecture Department||Jetro, Japan External Trade Organization||New York, NY||Aug 21, 2014||$80,000|
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