What Does A Department Lead Do At L. L. Bean, Inc.
* Brand Presentation* Delivers an inspiring brand presentation.* Inspires the customers to buy our products through good merchandising decisions.* Drives routines to ensure store presentations are full and sized while maintaining impeccable brand presentation standards* Demonstrates strong business and merchandising acumen communicating effectively about the business leveraging data to influence merchandise decisions. * Executes all marketing efforts and strategies per directive including markdowns, promotions, and events. * Sales Floor Service and Rep training* Models and fosters an environment where service is the top priority.* Enthusiastically seeks opportunities to converts every customer that enters the store continually striving to drive sales and brand loyalty through great service.* Rallies the rep team towards the same objective* Understands and drives all facets of a seamless omni-channel customer experience.* Comfortable using all forms of technology.* Acts as a trainer for the rep team creating formal and informal training moments within the store leveraging company training tools and personal knowledge.* Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty. * People Leadership * Prepares & communicates daily task responsibilities to staff.* Leverages knowledge and strengths to foster growth and development of the team * Recommends adjustment to staffing levels/schedules to meet work requirements. * Address and respond to employee issues/conflicts related to day to day operations within defined parameters in accordance with company policies and procedures under direction of supervisor. * Provides in the moment input, feedback, and coaching.* If performance concerns exist, hands off to store management for performance management process* Total Store Accountability * Aids in the achievement of all financial measures as well as area specific metrics.* Key holder as required serving as a potential opener/closer for the store* Acts as a Leader on Duty Drive sales and service engagement by coaching Reps for improvement in the moment* May assist in the interviewing process and provide input into hiring decisions. * Contributes to Peak planning preparation and readiness. * Leverages knowledge and strengths to foster growth and development of the team* Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management
What Does A Department Lead Do At Cumberland Farms
* Works closely with Location Management to ensure prompt efficient and accurate handling of merchandise* Monitors the productivity and accuracy of team members.* Ensures all team members have specific responsibilities.* Coaches and trains team members to ensure competence as well as, prepare them for future opportunities* Performs other duties as directed by Management must be trained and certified to operate mechanical equipment * Ensures all safety rules and procedures are followed* Ensures assigned equipment and work areas are neat, clean and well organized* Ensures all Cumberland Farms policies and procedures are implemented and followed. * Performs other duties as directed by Location Management* Perform cleaning and organizing task such as trash removal, clearing isles and removing broken pallets* Working Relationships: * Will be working closely with DC Team members, DC Coaches, FSS, DC Support teams and BSC