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Become A Department Lead

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Working As A Department Lead

  • Performing for or Working Directly with the Public
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $38,310

    Average Salary

What Does A Department Lead Do At L. L. Bean, Inc.

* Brand Presentation
* Delivers an inspiring brand presentation.
* Inspires the customers to buy our products through good merchandising decisions.
* Drives routines to ensure store presentations are full and sized while maintaining impeccable brand presentation standards
* Demonstrates strong business and merchandising acumen communicating effectively about the business leveraging data to influence merchandise decisions.
* Executes all marketing efforts and strategies per directive including markdowns, promotions, and events.
* Sales Floor Service and Rep training
* Models and fosters an environment where service is the top priority.
* Enthusiastically seeks opportunities to converts every customer that enters the store continually striving to drive sales and brand loyalty through great service.
* Rallies the rep team towards the same objective
* Understands and drives all facets of a seamless omni-channel customer experience.
* Comfortable using all forms of technology.
* Acts as a trainer for the rep team creating formal and informal training moments within the store leveraging company training tools and personal knowledge.
* Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty.
* People Leadership
* Prepares & communicates daily task responsibilities to staff.
* Leverages knowledge and strengths to foster growth and development of the team
* Recommends adjustment to staffing levels/schedules to meet work requirements.
* Address and respond to employee issues/conflicts related to day to day operations within defined parameters in accordance with company policies and procedures under direction of supervisor.
* Provides in the moment input, feedback, and coaching.
* If performance concerns exist, hands off to store management for performance management process
* Total Store Accountability
* Aids in the achievement of all financial measures as well as area specific metrics.
* Key holder as required serving as a potential opener/closer for the store
* Acts as a Leader on Duty Drive sales and service engagement by coaching Reps for improvement in the moment
* May assist in the interviewing process and provide input into hiring decisions.
* Contributes to Peak planning preparation and readiness.
* Leverages knowledge and strengths to foster growth and development of the team
* Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management

What Does A Department Lead Do At Cumberland Farms

* Works closely with Location Management to ensure prompt efficient and accurate handling of merchandise
* Monitors the productivity and accuracy of team members.
* Ensures all team members have specific responsibilities.
* Coaches and trains team members to ensure competence as well as, prepare them for future opportunities
* Performs other duties as directed by Management must be trained and certified to operate mechanical equipment
* Ensures all safety rules and procedures are followed
* Ensures assigned equipment and work areas are neat, clean and well organized
* Ensures all Cumberland Farms policies and procedures are implemented and followed.
* Performs other duties as directed by Location Management
* Perform cleaning and organizing task such as trash removal, clearing isles and removing broken pallets
* Working Relationships:
* Will be working closely with DC Team members, DC Coaches, FSS, DC Support teams and BSC

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Department Lead jobs

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Department Lead Career Paths

Department Lead
Production Supervisor Operations Manager General Manager
Account Manager
5 Yearsyrs
Technician Service Manager Operations Manager
Branch Manager
6 Yearsyrs
Operations Manager General Manager
District Manager
7 Yearsyrs
General Manager Account Manager Account Executive
District Sales Manager
7 Yearsyrs
Forklift Operator Operation Supervisor Assistant General Manager
Food And Beverage Manager
5 Yearsyrs
Maintenance Technician Service Manager General Manager
Food Service Director
9 Yearsyrs
Operations Manager Plant Manager
General Manager
7 Yearsyrs
General Manager Account Executive Sales Manager
General Sales Manager
8 Yearsyrs
Specialist Account Manager Human Resources Coordinator
Human Resources Business Partner
10 Yearsyrs
Warehouse Associate Warehouse Manager Branch Manager
Manager, Assistant Vice President
7 Yearsyrs
Department Supervisor Operations Manager
Operations Director
9 Yearsyrs
Department Supervisor Office Manager
Operations Manager
7 Yearsyrs
Production Supervisor Production Manager
Plant Manager
11 Yearsyrs
Material Handler Technician Operations Manager
President Of Operations
11 Yearsyrs
Technician Lead Technician Project Manager
Program Manager
8 Yearsyrs
Maintenance Technician Maintenance Manager Operations Manager
Purchasing Manager
9 Yearsyrs
Warehouse Associate Operation Supervisor Assistant General Manager
Restaurant General Manager
5 Yearsyrs
Specialist Sales Specialist Sales Manager
Sales And Operations Manager
7 Yearsyrs
Material Handler Security Officer Account Manager
Sales Manager
5 Yearsyrs
Project Manager Owner/Manager Store Manager
Store Director
7 Yearsyrs
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Department Lead Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Chinese

  • Mandarin

  • Korean

  • German

  • Japanese

  • Dakota

  • Carrier

  • Italian

  • Romanian

  • Hindi

  • Russian

  • Cantonese

  • Polish

  • Arabic

  • Vietnamese

  • Gujarati

  • Turkish

  • Thai

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Department Lead

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Department Lead Education

Department Lead

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Top Skills for A Department Lead


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Top Department Lead Skills

  1. Customer Service Skills
  2. New Merchandise
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Stock seasonal too Accomplishments Very organized and very hardworking and provided good customer service Skills Used Good customer service and teamwork.
  • Stocked new merchandise and executed department floor plans based on company requirements.
  • Review standard operating procedures to develop best practices that will increase both productivity and employee efficiency.
  • Served on safety committee, working to update company policies and make the work environment safer and more efficient.
  • Supervised 7 person assembly and shipping department operations of 3 product lines across 2 shifts.

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