Research Summary. We analyzed 2,961 department lead resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Kmart and Kohl's. Here are the key facts about department lead resumes to help you get the job:

  • The average department lead resume is 307 words long
  • The average department lead resume is 0.7 pages long based on 450 words per page.
  • Cleanliness is the most common skill found on a department lead resume. It appears on 12.0% of resumes.
After learning about how to write a professional department lead resume, you can make sure your resume checks all the boxes with our resume builder.


Department Lead Resume Example

Choose From 10+ Customizable Department Lead Resume templates

Zippia allows you to choose from different easy-to-use Department Lead templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Department Lead resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Entry level Department Lead Resume example

Professional Department Lead Resume example

Department Lead Resume Format And Sections


1. Add Contact Information To Your Department Lead Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Department Lead Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Show More

Department Lead Resume Relevant Education Example #1

High School Diploma 2010 - 2012

Department Lead Resume Relevant Education Example #2

High School Diploma 2011 - 2013


3. Next, Create A Department Lead Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Department Lead Skills For Resume

  • Safety Procedures Skills

    Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Sales Floor Skills

    The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

  • Troubleshoot Skills

    Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

  • POS Skills

    POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

  • Performance Reviews Skills

    Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

  • Product Knowledge Skills

    Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Top Skills for a Department Lead

  • Cleanliness, 12.0%
  • Safety Procedures, 11.3%
  • Customer Service, 9.9%
  • Store Management, 7.8%
  • Other Skills, 59.0%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Department Lead Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Sales/Stock Associate
Old Navy
  • Provided excellent customer service by receiving multiple positive customer feedback pertaining to my performance.
  • Delivered a great customer experience by sustaining a positive and helpful attitude.
  • Assisted in incorporating new logistical standard operating procedures.
  • Trained new employees to ensure their ability to follow operational procedures effectively and fully assist customers.
  • Calculated payroll and executed schedule changes.
Work History Example # 2
Department Lead
The Home Depot
  • Supervised three different departments: Special Service Desk (Operations), Plumbing and Millwork (Merchandising Departments).
  • Supervised Millworks, flooring, d cor, lumber and building materials departments.
  • Supervised Departments Kitchen and Bath, Millworks, Pro Desk, Building Materials, Lumber, Hardware and Plumbing.
  • Supervised Night Freight, Morning Pack Down, Electrical, Hardware, Flooring and Garden Departments.
  • Managed the Paint Department for 3 years (off and on), Hardware Department, and the Garden Department.
Work History Example # 3
Department Lead
Office Depot
  • Performed timely execution and turn-around of technology depot services to repair customer computers hardware and software issues.
  • Headed TechDepot services involving customer computer repairs and maintenance.
  • Maintained positive attitude and helped create a comfortable working environment.
  • Managed and coordinated all merchandising and operational procedures for the Junior Sportswear department, Misses/Junior coats, and Misses/Junior Sleepwear.
  • Supervised the garden center, freight team, flooring and blinds, and hardware department each for a year.
Work History Example # 4
Warehouse Clerk
  • Loaded trucks and drove Raymond Forklifts.
  • Operated pit equipment safely and without incidents, effective communication, followed directions, made production,
  • Experienced with RF scanner and Radio.
  • Operated Amazon logistics/Roadrunner shipping system efficiently and accurately.
  • Scanned, inspected, and collected inventory within the picking department using an RF scanner.

5. Highlight Your Department Lead Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your department lead resume:

  1. Forklift Safety and Inspector


6. Finally, Add a Department Lead Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. Kroger Jobs (60)
  2. Target Jobs (51)
  3. Walmart Jobs (149)
  4. Staples Jobs (62)
  5. Nordstrom Jobs (84)

Common Department Lead Resume Skills

  • Cleanliness
  • Safety Procedures
  • Customer Service
  • Store Management
  • Inventory Management
  • Sales Floor
  • Math
  • Troubleshoot
  • POS
  • Inventory Control
  • Performance Reviews
  • Product Knowledge
  • Customer Orders
  • Leadership
  • Direct Reports
  • Loss Prevention
  • CNC
  • Pallet Jack
  • Jewelry
  • HR
  • Quality Standards
  • Sales Associates
  • Groceries
  • ISO
  • RF
  • Customer Complaints
  • QC
  • Windows
  • Customer Relations
  • Cycle Counts
  • Production Schedules
  • Stock Room
  • Customer Inquiries
  • Quality Customer Service
  • Customer Issues
  • Cash Drawers
  • Cash Control
  • Bank Deposits
  • FedEx
  • Ammunition
  • Cash Registers

Entry Level Department Lead Resume Templates

Professional Department Lead Resume Templates

Department Lead Jobs