A department lead's responsibilities will vary in an organization or company. It will, most of the time, revolve around overseeing the progress of work in a particular area and evaluating department staff's performance. Other responsibilities include setting goals and implementing the company's policies and guidelines. They may also carry out administrative tasks such as approving and signing paperwork, producing reports and presentations, and crafting guidelines and strategies to help reach goals. Furthermore, as a department head, it is important to encourage staff and shape them into valuable company members.

Department Lead Responsibilities

Here are examples of responsibilities from real department lead resumes representing typical tasks they are likely to perform in their roles.

  • Implement inventory management system to effectively manage on-hands, assist with correct replenishment and maintain an acceptable level of over-stock.
  • Operate POS system, and receive payment by cash, check, credit cards, vouchers, or automatic debit.
  • Oversee the completion of all POS transactions, maintain cash office records and assistant in training of all new cashiers.
  • Conduct geotechnical and geological investigations and mineral resource evaluations for commercial, industrial and governmental clients using the above-mentioned drilling techniques.
  • Develop unique SQL, cloudbase, and ADHOC telephony query techniques resulting in the identification of previously undiscovered nefarious networks.

Department Lead Skills and Personality Traits

We calculated that 12% of Department Leads are proficient in Cleanliness, Safety Procedures, and Customer Service.

We break down the percentage of Department Leads that have these skills listed on their resume here:

  • Cleanliness, 12%

    Organized warehouse and maintained general cleanliness of work area.

  • Safety Procedures, 11%

    Evaluated and trained sanitation personnel on safety procedures, disassemble/assembly of equipment and USDA standards.

  • Customer Service, 10%

    Work to increase profitability of the company by establishing a strong working relationship with clients focusing on exceeding customer service expectations.

  • Store Management, 8%

    Partnered with entire store management team to transform an unprofitable store and return to profitability through staff development and cost/inventory controls.

  • Inventory Management, 7%

    Streamlined operational infrastructure and directed cross-functional teams including inventory management, invoicing and systems compliance, ensuring department efficiency and productivity.

  • Sales Floor, 6%

    Maintain sales floor up to store standards and manipulate displays to reflect monthly business focus products in order to drive sales.

"cleanliness," "safety procedures," and "customer service" aren't the only skills we found department leads list on their resumes. In fact, there's a whole list of department lead responsibilities that we found, including:

See the full list of department lead skills.

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What Floor Supervisors Do

A floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees. A floor supervisor must be knowledgeable in booking and checking-in guests and resolve complaints using his/her conflict resolution skills. Also, a floor supervisor should have an associate's degree in hospitality management.

In this section, we take a look at the annual salaries of other professions. Take floor supervisor for example. On average, the floor supervisors annual salary is $14,150 lower than what department leads make on average every year.

While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both department leads and floor supervisors positions are skilled in cleanliness, safety procedures, and customer service.

There are some key differences in responsibilities as well. For example, a department lead responsibilities require skills like "math," "troubleshoot," "basic math," and "direct reports." Meanwhile a typical floor supervisor has skills in areas such as "keep management," "develop proficiency," "store operations," and "excellent interpersonal." This difference in skills reveals how truly different these two careers really are.

Floor supervisors receive the highest salaries in the manufacturing industry coming in with an average yearly salary of $29,952. But department leads are paid more in the manufacturing industry with an average salary of $47,921.

Floor supervisors tend to reach similar levels of education than department leads. In fact, floor supervisors are 3.0% less likely to graduate with a Master's Degree and 0.3% less likely to have a Doctoral Degree.

What Are The Duties Of a Stock Supervisor?

A stock supervisor maintains supplies in warehouses, manufacturing units, and other storehouses. They give training to staff and update incoming and outgoing accessories records. They must be highly detail oriented. They also supervise all shipments received.

Now we're going to look at the stock supervisor profession. On average, stock supervisors earn a $6,407 lower salary than department leads a year.

While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both department leads and stock supervisors are known to have skills such as "customer service," "store management," and "inventory management. "

While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that department lead responsibilities requires skills like "cleanliness," "safety procedures," "math," and "troubleshoot." But a stock supervisor might use skills, such as, "store operations," "shipping receiving," "merchandise flow," and "processing procedures."

In general, stock supervisors study at similar levels of education than department leads. They're 3.5% less likely to obtain a Master's Degree while being 0.3% less likely to earn a Doctoral Degree.

How a Stores Supervisor Compares

Store or retail supervisors are management professionals who are responsible for managing a team of staff members to ensure the smooth operation of a retail store. These supervisors are required to arrive early at the store so that they can open the store and disable the alarm system as well as prepare the cash registers. They must maintain inventory level and order new products when necessary while keeping records of every product available in their backroom. Store supervisors must also act as a customer service agent to help customers enjoy their experience in the store.

The stores supervisor profession generally makes a lower amount of money when compared to the average salary of department leads. The difference in salaries is stores supervisors making $8,067 lower than department leads.

Using department leads and stores supervisors resumes, we found that both professions have similar skills such as "cleanliness," "customer service," and "store management," but the other skills required are very different.

Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from department lead resumes include skills like "safety procedures," "math," "troubleshoot," and "performance reviews," whereas a stores supervisor might be skilled in "ladders," "cash handling," "store operations," and "payroll. "

Interestingly enough, stores supervisors earn the most pay in the manufacturing industry, where they command an average salary of $38,478. As mentioned previously, department leads highest annual salary comes from the manufacturing industry with an average salary of $47,921.

Stores supervisors are known to earn similar educational levels when compared to department leads. Additionally, they're 2.4% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.

Description Of a Shift Supervisor

Shift supervisors are responsible for the employees assigned to the shift that they are handling. Shift supervisors ensure that the employees who were expected to report to work at the specific shift came in. They also ensure that the employees are doing their jobs while at work. Shift supervisors are expected to ensure that employees are really working during working hours and properly delegate work. Shift supervisors ensure that the employees are productive and efficient in their jobs. They are expected to provide coaching and guidance so that the employees will be able to reach the goals assigned to the work team.

The fourth career we look at typically earns lower pay than department leads. On average, shift supervisors earn a difference of $7,972 lower per year.

While both department leads and shift supervisors complete day-to-day tasks using similar skills like cleanliness, safety procedures, and customer service, the two careers also vary in other skills.

Even though a few skill sets overlap, there are some differences that are important to note. For one, a department lead might have more use for skills like "troubleshoot," "performance reviews," "direct reports," and "cnc." Meanwhile, some shift supervisors might include skills like "cash handling," "store operations," "food products," and "cash flow" on their resume.

Shift supervisors earn a higher salary in the manufacturing industry with an average of $39,059. Whereas, department leads earn the highest salary in the manufacturing industry.

In general, shift supervisors reach similar levels of education when compared to department leads resumes. Shift supervisors are 2.4% less likely to earn their Master's Degree and 0.3% less likely to graduate with a Doctoral Degree.