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Department manager jobs in Charlotte, NC - 1,172 jobs

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  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Department manager job in Charlotte, NC

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 5d ago
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  • Assistant Retail Manager (Part Time)

    AEG 4.6company rating

    Department manager job in Hickory, NC

    • Restock store and clean following games and events • Work team store during games and manager operations • Supervise additional game day staff in retail and help provide training as needed • Stock and prepare kiosk/satellite locations • Conduct seasonal physical inventories • Manage inventory, keeping a balance between in-store POS and e-commerce platform • Tag new items as they arrive and consult with AGM of Merchandise on store layout • Assist in fulfillment of online orders Qualifications: • Strong communication skills and customer service. • Must be well organized and flexible to meet time, priority and workload demands. • Must be able to lift, pull push and/or carry 30 pounds as necessary. • Ability to stand, sit and walk for up to 6-8 hours. • Ability to work independently and in a team environment • Team player The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. These duties are not all inclusive and may change at any time. This is a seasonal position running from March 2026 - September 2026 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $39k-51k yearly est. 3d ago
  • Parts Manager

    Infiniti of Charlotte 4.4company rating

    Department manager job in Matthews, NC

    Infiniti of Charlotte is currently seeking a highly motivated and experienced Parts Manager to join our team in the Charlotte, North Carolina area. This is a full-time position with a base salary plus a commission structure in the auto industry. As a Parts Manager, you will oversee the purchasing, inventory management, sales, and profitability of the parts department. This role is an individual contributor position and requires a strong leader who can effectively manage a team and drive results. COMPENSATION & BENEFITS: The compensation for this position is $70,000 to $110,000 per year, paid semi-monthly. In addition to a competitive salary, we also offer a comprehensive benefits package including health insurance, 401(k) with company match, paid time off, and opportunities for advancement within the company. RESPONSIBILITIES: - Oversee the day-to-day operations of the parts department, including purchasing, inventory management, sales, and profitability - Establish and maintain relationships with vendors and negotiate pricing and terms to ensure the best value for the company - Develop and implement strategies to increase parts sales and profitability - Monitor and analyze sales and inventory data to identify trends and make informed purchasing decisions - Train and mentor parts department staff to provide excellent customer service and achieve sales goals - Ensure proper inventory levels and efficient stocking practices to meet the needs of the service department and retail customers - Maintain a clean and organized parts department in accordance with company standards - Collaborate with other department managers to identify opportunities for cross-selling and improving overall business performance - Develop and enforce policies and procedures for the parts department to ensure compliance with company and industry standards - Manage and resolve customer inquiries and complaints in a timely and professional manner - Regularly review and update pricing strategies to remain competitive in the market - Monitor and maintain accurate parts and labor sales records for reporting and analysis purposes REQUIREMENTS: - High school diploma or equivalent, some college coursework or degree preferred - 3-5 years of experience in an automotive parts management role - Strong leadership and team management skills - Proficiency in inventory management and purchasing - Excellent customer service and communication skills - Knowledge of automotive parts and industry trends - Ability to analyze data and make informed business decisions - Proficient in Microsoft Office and inventory management software - Must be able to work flexible hours, including weekends and holidays if needed EEOC STATEMENT: Mills Auto Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment and welcome applicants of all backgrounds to apply.
    $70k-110k yearly Auto-Apply 60d+ ago
  • Co-Manager II

    Guess?, Inc. 4.6company rating

    Department manager job in Charlotte, NC

    The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store. Reports To: Store Manager Supervises: Assists Store Manager with key holders and all store associates Essential Functions People Development * Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. * Training Completion: Ensure all associates complete training per company guidelines. * Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience. Customer Experience * Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. * Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability * Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. * Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness * Payroll Management: Meet all payroll expectations. * Loss Prevention: Control company assets by meeting all loss prevention measures. * Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities * Decision Making: Use sound judgment when making decisions. * Communication: Maintain excellent communication skills. * Integrity & Respect: Act with integrity and respect. * Adaptability: Adapt to changes required by the business. * Multitasking: Ability to handle multiple tasks simultaneously. * Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements * Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals. * Proficiency in personal computer use and detailed report analysis. * High school education or equivalent preferred. * Ability to perform heavy lifting in excess of 30 pounds. * Ability to stand for a minimum of eight hours during scheduled shifts.
    $136k-208k yearly est. 42d ago
  • Supportive Living Manager / Supervisor

    Connected Crew

    Department manager job in Charlotte, NC

    Join Our Team as a Supportive Living Manager / Supervisor Connected Crew - Charlotte, NC Are you passionate about making a difference in the lives of others? At Connected Crew, we're dedicated to providing exceptional supportive living services to individuals in our community. We're looking for a compassionate and motivated Supportive Living Manager / Supervisor to join our team and help us create a positive impact every day. About the Role As a Supportive Living Manager / Supervisor, you'll play a key role in overseeing and managing supportive living services. You'll ensure that our clients receive the highest quality care while leading and supporting a team of dedicated professionals. This is an opportunity to combine your leadership skills with your passion for helping others thrive. What You'll Do In this role, your responsibilities will include: - Supervising and guiding staff to deliver exceptional supportive living services. - Developing and maintaining care plans tailored to individual client needs. - Ensuring compliance with company policies and relevant regulations. - Monitoring the quality of services provided and addressing any concerns. - Collaborating with team members to create a supportive and efficient work environment. - Handling administrative tasks such as scheduling, reporting, and documentation. What We're Looking For To be successful in this role, you'll need: - At least 1 year of experience in a similar role or related field. - Strong leadership and organizational skills. - Excellent communication and interpersonal abilities. - A compassionate and patient mindset, with a commitment to client care. - The ability to multitask and adapt in a dynamic environment. Why Join Connected Crew? At Connected Crew, we believe in fostering a supportive and inclusive workplace where every team member feels valued. We are committed to making a meaningful difference in the lives of our clients and creating a positive, collaborative environment for our staff. Ready to Make an Impact? If you're ready to take the next step in your career and join a team that's dedicated to improving lives, we'd love to hear from you! Apply today and help us continue building a connected and caring community. Connected Crew is an equal opportunity employer. We welcome applicants from all backgrounds to join our team.
    $63k-105k yearly est. 12d ago
  • Parts Manager

    Classic Collision 4.2company rating

    Department manager job in Matthews, NC

    Verify and distribute parts in a timely, accurate and efficient manner and in accordance with center procedures, which allows employees to complete repairs in a timely manner Responsible for ordering parts from preferred vendors with a constant sense of urgency, confirming orders with vendors beginning, mid and end of each day holding them accountable to times and delivery Check in, tag and distribute parts immediately upon receipt or by 9am for overnight deliveries Inspect all parts for damage and quality/accuracy Verify correct parts with mirror match within 2 hours of receipt Label and distribute/exchange parts to Parts Carts/Containers and deliver to work stations while confirming arrival and accuracy with technicians Post and scan parts Return and re-order incorrect or damaged parts Track incomplete order status (outstanding orders, backorders, and credits) and follow up as necessary Complete parts “hot runs” as necessary Maintain pending credits at zero Keep work area clean and well organized Comply with all Classic safety rules, guidelines and standards Perform other related duties as assigned including, but not limited to washing cars, cleaning the shop, assisting other teammates, etc. Skill/Requirements Must be at least 18 years of age Must have a valid driver's license and be eligible for coverage under Classic's insurance policy (Not an excluded driver) Ability to effectively communicate with others, oral and written Ability to read and understand instructions, written estimates and work orders Multi-tasking; adapts easily to fast-paced environment Personable, friendly demeanor with “World Class” customer service approach to internal and external customers Maintain a well-groomed, professional appearance Physical Requirements / Working Conditions Position is based in a normal shop environment. Physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, as well as lifting and carrying objects over 50 pounds is a part of daily activity. Working environment consists of; exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. Classic enforces a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.
    $44k-58k yearly est. Auto-Apply 60d+ ago
  • Assistant Mobile Grocery Manager - 2215

    Ahold Delhaize

    Department manager job in Charlotte, NC

    Count on Me - We know what to do, we make it easy, we do our part and we care! Job Title: Assistant Mobile Grocery Manager Success Factors Job Code : Department: Center Store (Grocery) Reports To: Mobile Center Store (Grocery) Manager Primary Purpose: Assist the Mobile Center Store (Grocery) Manager in the management and duties of the Mobile Grocery Team. Support Mobile Center Store (Grocery) Manager in providing quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Maintain solid communications with the management team, all associates in the store and throughout the organization. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Duties and Responsibilities: Manage the Mobile Grocery Team in the absence of the Mobile Grocery Manager, including supervising the performance of all duties and responsibilities of all Mobile Grocery associates, providing ongoing performance management, training, and labor management Assist the Center Store (Grocery) Manager as necessary to hire, train, and maintain an efficient, productive, and qualified stock crew In the absence of the Mobile Grocery Manager, ensure Mobile Grocery Team's schedules are written to provide extraordinary customer service at all times and adequate coverage for grocery stocking activities, Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture Provide recognition of accomplishments and offer coaching when necessary Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation Assist Mobile Grocery Manager and Mobile Grocery Associates in stocking merchandise to the shelf in accordance with policies and guidelines Smile and role model an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers Courteous and helpful to other associates Support the achievement of budgeted financial and operating results Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS) Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses Ensure that all advertising and sales promotion materials applicable to the Grocery Department are properly utilized Maintain a complete understanding of and adherence to company guidelines, policies and standard practice Understand and follow Food Safety and Workplace Safety guidelines and procedures Perform duties that ensure department appearance, quality, workplace safety, and food safety are consistently maintained Observe and correct all unsafe conditions that could cause associate or customer accidents Ensure compliance with local, state and federal regulations Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses Place only saleable merchandise on the shelves Maintain shelf allocations as indicated by the item tags Ensure that stocking, conditioning and displaying of merchandise is done in accordance with policies and guidelines Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty Ensure the Center Store (Grocery) Associates maintain a clean, neat appearance Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines Perform all other duties as assigned Qualifications: High school graduate or equivalent preferred Excellent interpersonal, organizational, communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Good understanding of store operations preferred Ability to lead and manage a team Physical Requirements: Ability to use computers and other communication systems required to perform job functions Perform repetitive hand and arm motions Ability to push or pull up to 2000 pounds using a pallet jack Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents
    $25k-39k yearly est. 60d+ ago
  • Department Manager

    H&M 4.2company rating

    Department manager job in Charlotte, NC

    About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines Representing yourself and the H&M brand positively during customer interactions Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them Establish & analyze sales and budget goals, creating plans to optimize results Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives Manage your department in a cost-efficient way Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store Complete performance evaluations and succession planning to support business & team needs Retain and share your knowledge and skills with your team Collaboration, planning & teamwork with in-store Visual Merchandiser team Give & receive feedback with your colleagues to learn, develop & support each other Responsible for the teams planning & scheduling Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc Ensure all procedures, routines, and legal requirements in all areas of the store are followed Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution Secure a clean and tidy sales floor and back of house including stockroom areas Ensure high fashion quality, visual and commercial product presentation, with good garment care Secure good stock levels and provide input on allocation to Area team Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc) Responsible for opening & closing of store daily Qualifications Who You Are To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others. You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics. You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You'll Love Working at H&M We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues We are an inclusive company where you're encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is 16.91-19.95 hourly** EEOC Code: SLS Pay Status: Non-Exempt, Hourly *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas . Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
    $23k-34k yearly est. 27d ago
  • Sales Floor Lead (Keyholder) Wilkinson ReStore

    Habitat Charlotte Region 3.8company rating

    Department manager job in Charlotte, NC

    Job Title: Sales Floor Lead (Keyholder) Job Type: Part Time / Non-Exempt - $18.50 per hour - 25 hours per week Schedule: Includes weekends, evenings, and some holidays About Us At Habitat for Humanity of the Charlotte Region, we bring people together to build homes, communities, and hope. Our ReStores play a critical role in supporting our mission by providing sustainable funding through the resale of donated goods. Join our team and be part of a dynamic environment that directly supports affordable housing in our community. Position Summary We're looking for a dedicated Sales Floor Lead (Keyholder) to oversee daily operations of a ReStore department, support sales goals, and provide top-tier customer service. This position plays a key leadership role on the floor, with responsibilities ranging from supervising volunteers to opening and closing the store. Key Responsibilities Lead daily department operations to support overall store sales goals. Provide exceptional customer and donor service. Ensure merchandise and donations are handled safely and efficiently. Operate POS system and handle cash transactions as needed. Support receiving of donated goods at the dock as needed. Supervise volunteers and maintain a safe, clean, and welcoming environment. Open and close the store independently and complete all end-of-day paperwork. Represent Habitat with professionalism and positivity. Ensure compliance with all ReStore and Habitat policies and procedures. Qualifications Qualifications Prior experience operating a POS system. 1+ year of customer service and supervisory or leadership experience preferred. Retail or warehouse experience is a plus. Must have dependable transportation and ability to work a flexible schedule. Skills and Abilities Strong verbal and written communication. Basic computer and math proficiency. Ability to lead and motivate team members and volunteers. Professional, respectful, and team-oriented attitude. Physical Requirements Ability to stand for long periods and move throughout the store. Able to lift up to 50 lbs. unassisted, and up to 70 lbs. with assistance. Willingness to work indoors and outdoors in various weather conditions. Benefits Competitive hourly rate - $18.50 Paid time off Retirement savings plan Mission-driven, inclusive work culture Join us and help build strength, stability, and self-reliance through shelter. Apply today to make a difference with Habitat for Humanity of the Charlotte Region!
    $18.5 hourly 9d ago
  • Assistant Manager - 2nd

    Rack Room Shoes 4.2company rating

    Department manager job in Charlotte, NC

    30781 Full Time Rack Room Shoes The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time and Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of operational standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Strong interpersonal skills necessary for customer and employee interactions Strong visual merchandising skills Working knowledge of footwear, accessories and shoe care. Basic mathematical skills Knowledge of Corporate and Store Operations policies and procedures A complete understanding of the standards of Store Presentation and strong visual merchandising skills. Store Number: 3066 Rack Room Shoes 3066 Pay Range: Blakeney Shopping Center 9876 Rea Road Ste A About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Charlotte, North Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $28k-38k yearly est. 60d+ ago
  • SALES DEPARTMENT

    Mike Johnson's Hickory Toyota

    Department manager job in Hickory, NC

    Reports to the Sales Manager Qualifications Education High school diploma or the equivalent. Licenses Driver's License Sales License Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements Surroundings spend time outdoors in the weather and elements. spend time indoors in air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping infrequently on a regular basis Kneeling and/or Squatting infrequently Lifting 25 lbs to 50 lbs infrequently Reaching and/or lifting overhead infrequently Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands infrequently Pushing and Pulling infrequently Expectations General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company's business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Be directly responsible for selling vehicles at dealership gross profit, volume and customer satisfaction standards, as set at the sole discretion of the dealership. Coordinate with the sales manager to set and meet new and used sales quotas. Meet the profit margin goals for vehicle sales. Be polite and friendly and greet customers promptly. Consistently follow the outlined sales process. Utilize floor time effectively in meeting the customers needs and soliciting sales. Determine each customer's vehicle needs by asking questions and listening. Demonstrate and test drive vehicles. Verify that customers are qualified for their wants, needs, and ability to buy. Maintain current knowledge and familiarity with new products, features, accessories, etc., and their benefits to customers. Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Understand the terminology of the automobile business and keep abreast of technology changes in the product. Perform pre-delivery inspection and road test before delivery to customer. Deliver vehicles to customers after purchase. This process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty. Utilize the delivery of any new or used vehicle to create an event that will facilitate customer loyalty to the dealership.Understand equity and values, and be able to explain depreciation to customer. Conduct telephone transactions courteously and promptly. Utilize a consistent quotation process for purchases, trade-ins, and vehicle sales. Move and arrange display vehicles on showroom and on lot as directed by management. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Know and understand the federal, state and local laws which govern retail auto sales Attend pertinent training and stay current with with sales department concerns and sales techniques. Attend sales meetings. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, technological developments, etc...).
    $42k-68k yearly est. 60d+ ago
  • Luxury Timepiece Manager in Waiting - SouthPark Mall

    Reeds Jeweler 3.7company rating

    Department manager job in Charlotte, NC

    At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We are constantly evolving, embracing new technology, and premium brands to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutiques with OMEGA and TAG Heuer at SouthPark Mall. These boutiques are exclusively operated by REEDS Jewelers under the OMEGA and TAG Heuer brands, offering an opportunity to help lead stores dedicated to a legacy of cutting-edge design, performance, and innovation in luxury timepieces. We're looking for an energetic and driven Manager in Waiting to join our exceptional team, deliver an unforgettable client experience, and uphold the excellence of these luxury brands. Charlotte is a major financial and business center with a thriving luxury retail market. SouthPark Mall is a key shopping destination, consistently attracting customers who value outstanding service and well-known brands. The dedicated TAG Heuer and Omega Boutiques at SouthPark offer specialized luxury experiences for timepiece collectors and enthusiasts. Charlotte's fast-growing economy, vibrant neighborhoods, and strong professional community make it an excellent city for luxury retail careers and long-term growth. The Role: Manager in Waiting A Manager in Waiting assists the store manager in all aspects of the store's operations while motivating sales associates to be capable, confident, and successful. The ideal candidate is responsible, accountable, and driven to grow into a management role, strengthening their leadership skills along the way. This position is designed for someone eager to develop professionally, learn the business, and prepare for future leadership opportunities within REEDS. The best candidates can hold themselves and others accountable for the overall vision, direction, growth, profitability, and success of the retail store. We provide the tools, training, and mentorship you need to expand your knowledge- whether it's learning about the world-class designers we proudly represent or mastering top-selling skills that set you up for long-term success. A Manager in Waiting at REEDS Jewelers is a full-time, salaried exempt position with commission opportunities, performance bonuses, and a full benefits package. What You'll Do Sales & Business Leadership * Drive store performance, exceeding sales goals and KPIs * Leverage sales analytics to drive strategy and opportunity * Lead by example as a selling manager and brand ambassador * Oversee visual presentation, product mix, and promotional execution Client Experience * Deliver a seamless, personalized luxury experience to every customer * Inspire the team to build long-term client relationships through effective clienteling * Drive special events and creative engagement with clients * Lead from the floor during peak moments and events * Actively seek and respond to client feedback Team Development * Support the store manager to recruit, train, and retain top-tier talent * Create a culture of accountability, performance, and celebration * Facilitate continuous learning Operations & Store Standards * Support manager's delivery flawless execution of daily operations * Support inventory, security, and loss prevention * Oversee compliance, safety, and store policy adherence * Support back-of-house organization and optimize operational efficiency Our Values We lead through REEDS' core principles: * Integrity - Do what's right, always * Performance Excellence - Drive results and growth * Stewardship - Build trust at every turn * Professionalism - Lead with confidence and consistency * Entrepreneurial Spirit - Think boldly, act decisively * Team Orientation - Support, uplift, and collaborate * Passion - Love what you do and share it with others * 3+ years of leadership experience in luxury, specialty, or jewelry retail * Proven track record of meeting/exceeding sales goals * Strong leadership presence and talent development capabilities * Proficient in POS systems, Microsoft Office, and digital commerce tools * Availability to work a flexible schedule, including nights, weekends, and holidays * High School Diploma or Equivalent * Ability to stand for long periods of time and carry up to 30 lbs. * Legal authorization to work in the U.S. Preferred Qualifications * GIA coursework or certification * Deep passion for fine jewelry, timepieces, and curating an elevated, luxury experience REEDS Jewelers offers a comprehensive compensation program that includes, medical, prescription, dental, life and long-term disability insurance as well as 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
    $21k-29k yearly est. 60d+ ago
  • Assistant Manager - Southpark S/C

    The Gap 4.4company rating

    Department manager job in Charlotte, NC

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $31k-49k yearly est. 22d ago
  • Bat Boy / Bat Girl- Seasonal

    Hickory Crawdads

    Department manager job in Hickory, NC

    Reports to: Director of Ops & Special Events Pay Rate: $9/hr Job Description: · Assists home clubhouse manager and visiting clubhouse manager with clean ups, dugouts, and locker rooms. · Daily duties include, but are not limited to filling water coolers and stocking cups for dugouts and bullpens before each game. · Carry equipment such as bats, balls, helmets and any other gear necessary to and from the dugout when ask or needed. · Retrieve foul balls that remain on the field during the game and deliver balls to the umpires. · Additional duties may be assigned by the clubhouse managers, trainer and/or supervisor. Qualifications: · Strong communication skills preferred. · Strong multi-tasking and time management skills. · Must be able to work at least 50 games including Opening Day and July 3rd.· Must be able to lift, pull, push and/or carry 50 pounds as necessary. · Initiative and has a hardworking, positive attitude. · Ability to stand, sit and walk for up to 6-8 hours. · Ability to work in outdoor weather conditions to include extreme heat cold and rain. · Ability to work a flexible schedule, including but not limited to days, nights, weekends and holidays. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $9 hourly 6d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Department manager job in Charlotte, NC

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 6d ago
  • Department Manager- Carolina Place Mall

    H&M Group 4.2company rating

    Department manager job in Pineville, NC

    About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines Representing yourself and the H&M brand positively during customer interactions Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them Establish & analyze sales and budget goals, creating plans to optimize results Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives Manage your department in a cost-efficient way Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store Complete performance evaluations and succession planning to support business & team needs Retain and share your knowledge and skills with your team Collaboration, planning & teamwork with in-store Visual Merchandiser team Give & receive feedback with your colleagues to learn, develop & support each other Responsible for the teams planning & scheduling Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc Ensure all procedures, routines, and legal requirements in all areas of the store are followed Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution Secure a clean and tidy sales floor and back of house including stockroom areas Ensure high fashion quality, visual and commercial product presentation, with good garment care Secure good stock levels and provide input on allocation to Area team Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc) Responsible for opening & closing of store daily Qualifications Who You Are To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others. You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics. You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You'll Love Working at H&M We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues We are an inclusive company where you're encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is $16.91- $19.25 hourly** EEOC Code: SLS Pay Status: Non-Exempt, Hourly *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas . Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
    $16.9-19.3 hourly 60d+ ago
  • Parts Manager

    Classic Collision 4.2company rating

    Department manager job in Mooresville, NC

    Verify and distribute parts in a timely, accurate and efficient manner and in accordance with center procedures, which allows employees to complete repairs in a timely manner Responsible for ordering parts from preferred vendors with a constant sense of urgency, confirming orders with vendors beginning, mid and end of each day holding them accountable to times and delivery Check in, tag and distribute parts immediately upon receipt or by 9am for overnight deliveries Inspect all parts for damage and quality/accuracy Verify correct parts with mirror match within 2 hours of receipt Label and distribute/exchange parts to Parts Carts/Containers and deliver to work stations while confirming arrival and accuracy with technicians Post and scan parts Return and re-order incorrect or damaged parts Track incomplete order status (outstanding orders, backorders, and credits) and follow up as necessary Complete parts “hot runs” as necessary Maintain pending credits at zero Keep work area clean and well organized Comply with all Classic safety rules, guidelines and standards Perform other related duties as assigned including, but not limited to washing cars, cleaning the shop, assisting other teammates, etc. Skill/Requirements Must be at least 18 years of age Must have a valid driver's license and be eligible for coverage under Classic's insurance policy (Not an excluded driver) Ability to effectively communicate with others, oral and written Ability to read and understand instructions, written estimates and work orders Multi-tasking; adapts easily to fast-paced environment Personable, friendly demeanor with “World Class” customer service approach to internal and external customers Maintain a well-groomed, professional appearance Physical Requirements / Working Conditions Position is based in a normal shop environment. Physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, as well as lifting and carrying objects over 50 pounds is a part of daily activity. Working environment consists of; exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. Classic enforces a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.
    $44k-58k yearly est. Auto-Apply 60d+ ago
  • SALES DEPARTMENT

    Mike Johnson's Hickory Toyota

    Department manager job in Hickory, NC

    Job DescriptionReports to the Sales Manager Qualifications Education High school diploma or the equivalent. Licenses Driver's License Sales License Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements Surroundings spend time outdoors in the weather and elements. spend time indoors in air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping infrequently on a regular basis Kneeling and/or Squatting infrequently Lifting 25 lbs to 50 lbs infrequently Reaching and/or lifting overhead infrequently Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands infrequently Pushing and Pulling infrequently Expectations General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company's business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Be directly responsible for selling vehicles at dealership gross profit, volume and customer satisfaction standards, as set at the sole discretion of the dealership. Coordinate with the sales manager to set and meet new and used sales quotas. Meet the profit margin goals for vehicle sales. Be polite and friendly and greet customers promptly. Consistently follow the outlined sales process. Utilize floor time effectively in meeting the customers needs and soliciting sales. Determine each customer's vehicle needs by asking questions and listening. Demonstrate and test drive vehicles. Verify that customers are qualified for their wants, needs, and ability to buy. Maintain current knowledge and familiarity with new products, features, accessories, etc., and their benefits to customers. Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Understand the terminology of the automobile business and keep abreast of technology changes in the product. Perform pre-delivery inspection and road test before delivery to customer. Deliver vehicles to customers after purchase. This process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty. Utilize the delivery of any new or used vehicle to create an event that will facilitate customer loyalty to the dealership.Understand equity and values, and be able to explain depreciation to customer. Conduct telephone transactions courteously and promptly. Utilize a consistent quotation process for purchases, trade-ins, and vehicle sales. Move and arrange display vehicles on showroom and on lot as directed by management. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Know and understand the federal, state and local laws which govern retail auto sales Attend pertinent training and stay current with with sales department concerns and sales techniques. Attend sales meetings. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, technological developments, etc...).
    $42k-68k yearly est. 14d ago
  • Sales Floor Lead (keyholder) Mooresville ReStore

    Habitat Charlotte Region 3.8company rating

    Department manager job in Mooresville, NC

    Job Title: Sales Floor Lead (Keyholder) Location: Mooresville ReStore - 121 Norman Station Blvd. (Habitat for Humanity ReStore - Charlotte Region) Job Type: Part Time / Non-Exempt - $18.50 per hour - 25 hours per week Schedule: Includes weekends, evenings, and some holidays About Us At Habitat for Humanity of the Charlotte Region, we bring people together to build homes, communities, and hope. Our ReStores play a critical role in supporting our mission by providing sustainable funding through the resale of donated goods. Join our team and be part of a dynamic environment that directly supports affordable housing in our community. Position Summary We're looking for a dedicated Sales Floor Lead (Keyholder) to oversee daily operations of a ReStore department, support sales goals, and provide top-tier customer service. This position plays a key leadership role on the floor, with responsibilities ranging from supervising volunteers to opening and closing the store. Key Responsibilities Lead daily department operations to support overall store sales goals. Provide exceptional customer and donor service. Ensure merchandise and donations are handled safely and efficiently. Operate POS system and handle cash transactions as needed. Support receiving of donated goods at the dock as needed. Supervise volunteers and maintain a safe, clean, and welcoming environment. Open and close the store independently and complete all end-of-day paperwork. Represent Habitat with professionalism and positivity. Ensure compliance with all ReStore and Habitat policies and procedures. Qualifications Qualifications Prior experience operating a POS system. 1+ year of customer service and supervisory or leadership experience preferred. Retail or warehouse experience is a plus. Must have dependable transportation and ability to work a flexible schedule. Skills and Abilities Strong verbal and written communication. Basic computer and math proficiency. Ability to lead and motivate team members and volunteers. Professional, respectful, and team-oriented attitude. Physical Requirements Ability to stand for long periods and move throughout the store. Able to lift up to 50 lbs. unassisted, and up to 70 lbs. with assistance. Willingness to work indoors and outdoors in various weather conditions. Benefits Competitive hourly rate - $18.50 Paid time off Retirement savings plan Mission-driven, inclusive work culture Join us and help build strength, stability, and self-reliance through shelter. Apply today to make a difference with Habitat for Humanity of the Charlotte Region!
    $18.5 hourly 9d ago
  • Assistant Manager - 2nd

    Rack Room Shoes 4.2company rating

    Department manager job in Monroe, NC

    31308 Full Time Rack Room Shoes The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time and Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of operational standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Strong interpersonal skills necessary for customer and employee interactions Strong visual merchandising skills Working knowledge of footwear, accessories and shoe care. Basic mathematical skills Knowledge of Corporate and Store Operations policies and procedures A complete understanding of the standards of Store Presentation and strong visual merchandising skills. Store Number: 490 Rack Room Shoes 490 Pay Range: Poplin Place 3029 W Hwy 74 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Monroe, North Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $28k-37k yearly est. 56d ago

Learn more about department manager jobs

How much does a department manager earn in Charlotte, NC?

The average department manager in Charlotte, NC earns between $26,000 and $99,000 annually. This compares to the national average department manager range of $39,000 to $115,000.

Average department manager salary in Charlotte, NC

$51,000

What are the biggest employers of Department Managers in Charlotte, NC?

The biggest employers of Department Managers in Charlotte, NC are:
  1. McDonald's
  2. Element Materials Technology
  3. AECOM
  4. H&M
  5. Element Care
  6. Burns & McDonnell
  7. Universal Engineering Sciences
  8. Scott Clark Toyota
  9. AMSI Real Estate Services
  10. Nike
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