Department manager jobs in Gary, IN - 1,967 jobs

At Banner Solutions, every team member is empowered like an owner. We're not just a distributor - we're redefining what it means to serve the door hardware industry. Our mission is to make our customers' jobs easier through unmatched product availability, intuitive search and ordering tools, and industry-leading customer support. From commercial and electronic access control to residential hardware and locksmith supplies, we offer a comprehensive range of solutions from over 260 manufacturers - all supported by a powerful, user-friendly e-commerce platform. Summary We are seeking a highly skilled eCommerce Merchandising Manager to lead the optimization and growth of our eCommerce product experience. This position will focus on enhancing customer experience (CX) by personalizing product discovery, simplifying the purchasing process, and improving product content. The eCommerce Merchandising Manager will be a key driver of growth in the eCommerce channel through increased customer satisfaction and adoption. Objectives: Personalize CX: Tailor the customer experience to meet customers' unique needs based on how and what they want to buy. Simplify Discovery & Purchasing: Streamline the product discovery and purchasing processes to enhance user experience and increase sales. Enhance Product Content: Improve the quality and richness of product content to facilitate confident buying decisions. Increase AOV: Utilize cross-sell and upsell techniques to boost average order value through incremental item sales. Pricing Optimization: Ensure a seamless experience for contract, project, volume, and promotional pricing. Audit & Fix Product Data: Continuously monitor and collaborate with the product team to systematically address product data and content issues. Key Responsibilities: Optimize and Maintain Website Presentation of Brands and Categories: Manage and optimize product taxonomy, category landing pages, and brand landing pages. Ensure that product categories are easy to navigate and provide clear value to customers. Own the Product Detail Page (PDP): Lead the effective presentation of product details, including attribute presentation, rich content, media, and product labels. Ensure consistency in product information and visual content across all pages. Manage On-Site Search for Maximum Findability: Oversee keyword tagging and alternative term management to ensure customers find the products they want. Ensure clear search results (exact match vs partial) and optimize promotional visibility. Set Up, Maintain, and Measure Promotional Sales: Collaborate with the sales team to identify key promotional opportunities. Implement promotions and campaigns to raise awareness and drive conversions. Analyze and measure the effectiveness of promotions in driving sales and profitability. Own Product Conversion to Orders: Identify opportunities to optimize the customer journey, focusing on the gap between product views and actual orders. Implement strategies that convert product views into orders, enhancing product visibility and content. Skills & Qualifications: Proven experience in door hardware e-commerce merchandising or related field. Strong analytical skills, with the ability to gather and interpret data, and generate actionable insights. Expertise in optimizing product detail pages (PDP), on-site search, and content management. Experience with website presentation, product categorization, and cross-sell/upsell strategies. Familiarization with AI capabilities and tools to help improve the quality and speed of implementation. Excellent communication and collaboration skills, especially with cross-functional teams like sales, product, and development. Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment. Experience in bringing relevant best-in-class B2C experiences to a B2B environment. Familiarity with merchandising tools, product information management systems (e.g., Akeneo PIM), product search platforms (e.g., Algolia), content management systems (CMS), and e-commerce platforms. Experience in digital merchandising for large-scale product catalogs.

A leading technology firm is seeking an experienced sales leader to manage revenue ownership and lead a high-performing sales team. The ideal candidate will have a solid track record in the adtech or MarTech industry, with proven experience in closing significant deals and achieving revenue targets. Responsibilities include devising go-to-market strategies, building key relationships with clients, and collaborating with other departments to ensure success. This role offers competitive compensation and robust employee benefits, including comprehensive insurance and retirement plans. #J-18808-Ljbffr

A leading financial services organization is seeking a skilled professional to drive business growth through effective management of client relationships in Chicago. The ideal candidate will possess over 10 years of experience in Relationship Management or Portfolio Management within a corporate banking environment. This role requires excellent negotiation skills and the ability to analyze market trends to deliver strategic financial solutions. With generous compensation, including potential bonuses and comprehensive benefits, this opportunity is ideal for seasoned professionals looking to make a significant impact. #J-18808-Ljbffr

A leading software company is seeking a Regional Vice President, Sales focused on Higher Education. In this role, you will manage a team of Account Executives, mentor them, and drive sales strategies for the Customer 360 product family. Responsibilities include client engagement, recruiting, and training new sales members, along with providing accurate sales forecasts. Ideal candidates should have over 10 years of experience in software sales with strong leadership capabilities, particularly in public sector sales targeting higher education. #J-18808-Ljbffr

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

A dynamic tech company in travel seeks a Head of Sales for North America, responsible for developing sales strategies and leading a diverse team. The ideal candidate will have over 10 years of experience in sales leadership within the corporate travel technology sector and a strong ability to build relationships with enterprise clients. This role requires a strategic mindset and a data-driven approach to optimize sales performance, with the opportunity for a flexible working model and competitive rewards. #J-18808-Ljbffr

A logistics and transportation consulting firm is seeking a Director of Government Sales in Chicago to develop and lead their Government Sales division. Ideal candidates should have over 7 years of experience selling to government agencies and a strong background in 3PL. This senior role entails building strategies for compliance and revenue generation, managing proposals, and establishing key relationships across federal and military sectors. A great opportunity to shape a new division in a dynamic environment. #J-18808-Ljbffr

A leading technology solutions provider seeks a Director of Sales based in Chicago, IL to lead regional sales teams in acquiring new customers and driving revenue growth. This role involves recruiting and developing a high-performance sales team while managing complex sales cycles. Successful candidates will have at least 8 years of direct sales experience in SaaS, a strong understanding of sales methodologies, and a commitment to customer service. Compensation is competitive, between $260,000 and $300,000. #J-18808-Ljbffr

A leading medical device company in Chicago is seeking an experienced Imaging & Resection Sales Director to drive sales targets and manage a dedicated sales team. The ideal candidate will have over 5 years of medical device experience with a focus on surgical imaging or OR integration. This role includes strategizing with area managers to optimize growth and maintaining strong customer relationships. Comprehensive benefits package offered, including health insurance and retirement plans. #J-18808-Ljbffr

A leading chocolate company is seeking a Director of Cocoa Sales for Global Corporate Accounts North America. This senior role involves owning cocoa sales relationships and driving third-party cocoa sales across the region. Candidates should have over 10 years of commercial experience in cocoa products sales, a university degree, and strong analytical skills. The position includes competitive compensation ranging from $165,000 to $200,000, along with bonuses and benefits. Hybrid work options and a commitment to diversity are also part of the company culture. #J-18808-Ljbffr

A major hotel management company is seeking a strategic Regional Director of Sales to lead hotel sales across a prominent cluster in Chicago. This role involves driving revenue growth, managing local sales teams, and developing comprehensive sales and marketing strategies. Candidates should possess a Bachelor's degree and prior experience in multi-property sales, along with proficiency in relevant tools. This position offers competitive benefits including health insurance and 401k matching. #J-18808-Ljbffr

As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #LI-ST1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Learn and grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities Responsible for all activities of outlet, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence. Train, mentor, motivate, supervise, and assist department manager to discipline all department employees. Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests. Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue. Utilize the POS and HOTsos systems as per policies and procedure in place. This Job Description is not inclusive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment. General Requirements Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel In depth understanding of various cuisine, wines, and pairings. Relevant professional qualifications (eg. Hospitality, Business, Marketing) Ability to speak English fluently, additional languages would be highly advantageous. Benefits We Offer 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental and vision coverage Complimentary life insurance Complimentary long-term disability Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $63,000-65,000 per year.

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives. Essential Duties & Responsibilities: Customer Service Project a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlakes best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Help ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store. Communicate any operational or managerial issues to the General Manager in a timely manner. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Help ensure that weekly price changes and label updates are completed timely and accurately. Assist with all cashiering functions including training, maintenance, audits, and reports. Perform all other duties as assigned. Inventory & Merchandising Help ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely. Assist with maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Leadership Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising. Lead by example; be approachable by all associates and customers. Assist in training of all associates. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION Showing our love for the work we do, our customers, and our associates. RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY An authentic commitment to moral and ethical behavior. TEAMWORK Together we can achieve extraordinary things. EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $17 / hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

The Co-Manager manages the day-to-day operation of the store as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service and oversees the execution of the Merchandising plan to maintain compliance and store standards. Roles and Responsibilities * Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all company policies, procedures, and guidelines. * Operates the store as the Manager On Duty in conjunction with the management team. * Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management. * Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. * Maintains category merchandising and cleanliness and ensures operational efficiency. * Maintains used category cadencing and stock levels within the monthly budget. * Trains and develops Associates and Leads. * Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings. * Audits buyback throughout the day to ensure all policies and procedures are being followed. * Drops off bank deposit and picks up change order as needed. * Consults with the General Manager on associate performance. * Performs other duties as assigned. Scheduling Requirements * All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store. * All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible. * All managers are Full Time and may work up to 45 hours per week. Core Competencies * Interpersonal Skills * Team Management and Development * Action Orientation * Strong verbal and written communication skills Qualifications and Education Requirements * 21 years of age or older * High school diploma or equivalent, some college preferred * Previous experience in a supervisor role * Successful completion of all required background screenings Preferred Skills * Computer and cash register skills Physical and Environmental Requirements * Must be able to stand and walk for extended periods of time * Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities * Must be able to lift or team lift objects up to 50 lbs., with or without assistance * Must be able to communicate using speech, sight, and sound with or without an assistive device * Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job

Job DescriptionDescription: The Co-Manager of Mac's Deli at Haymarket Center provides leadership and vision to expand Mac's Deli at Haymarket Center. The Co-Manager, Mac's Deli works to ensure high food quality, service delivery, and profitability, and help to create a diverse, professional, and inclusive learning environment for transitional workers who are clients of Haymarket Center programs. The Co-Manager will interview and hire new transitional worker staff. The role will help clients enrolled in the supported employment program living with substance use disorders and mental health conditions articulate their interests, values, and skills. The role will assist these clients with obtaining transferable skills and securing PT or FT competitive employment in the community. The role will report directly to the Manager, Supported Employment Center. This is a full-time restaurant management and supported employment role within an urban addictions treatment center serving those with substance use disorders and mental health conditions. Selected individual will; Ensure compliance with company policies and procedures with respect to departmental operations, and quality & safe food handling. Comply with state, federal and OSHA safety and sanitation regulations. Supervises the day to day functions of the deli and monitors temperature of deli and bakery items. Schedule service deli associates to ensure adequate coverage and service levels. Provides training on department procedures, safe food handling and sanitation regulations. Manages the daily activities of employees to improve sales performance, cooking, serving, packaging and operating counters. Prepares work schedules, grows the food service program in the community and supports a team based environment. Requirements: Associate or Bachelor's degree in culinary arts, hospitality or business. Minimum one year of managerial experience. Must have a valid City of Chicago Food Service Sanitation Manager Certification. Must have retail management experience in the food service industry. Must be at least 18 years of age due to equipment use and work environment.

Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! The Co-Manager supports the General Manager (GM) in overseeing the daily operations of one or more retail locations, with a strong focus on sales performance, key performance indicators (KPIs), team leadership, and operational excellence. This role ensures a high-energy, customer-focused sales environment, while maintaining store standards, financial controls, and inventory accuracy. . Location: Chicago O'Hare International Airport, 10000 W Balmoral Ave, Chicago, IL 60666 Schedule: Varies, weekend availability required Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities Drive a strong sales culture by leading, coaching, and motivating the sales team to achieve and exceed KPI targets Oversee daily store operations, including opening and closing procedures, ensuring a smooth and efficient workflow Maintain accurate financial controls, store organization, and cleanliness, serving as a role model for operational excellence Provide performance input and coaching for Customer Service Associates (CSAs), Stock Associates, and Leads, ensuring reviews and feedback are conducted on time Collaborate with AGM Operations to assess merchandise performance, including sell-through rates, fit, and popularity trends, to inform inventory decisions Leverage store software systems, such as WebIM and Storeforce, to manage inventory, sales tracking, and reporting Ensure store compliance with policies, including safety, loss prevention, and company procedures Proactively identify and resolve operational challenges, including staffing needs, inventory issues, and customer concerns Support visual merchandising efforts, ensuring products are presented according to company standards Perform additional responsibilities as assigned by the General Manager Job Requirements 3+ years of experience in a leadership or management role within a fast-paced retail environment or relevant retail training Proven ability to drive sales and performance metrics while maintaining a customer-first mindset Strong leadership skills with the ability to motivate and develop a team Excellent organizational, time management, and problem-solving skills Ability to multi-task and work efficiently in a high-volume retail setting. Proficiency in POS systems, inventory management software, and Microsoft Office (Word, Excel, PowerPoint, Publisher) Flexibility to work varied hours/days, including evenings, weekends, and holidays, as needed TAM Card (Alcohol Beverage Awareness Certification) may be required, depending on location Security clearance may be required, based on job duties Additional Requirements Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Occasional travel or overnight Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

CONVENIENCE STORE FLOATING CO- MANAGER - JOB DESCRIPTION Convenience Store Floating Co-Manager Responsibilities: The Convenience Store Floating Co-Manager is responsible for managing the store in the absence of the Store Manager or Co-Manager at the C-Stores. The Convenience Store Floating Co-Manager supervises the employee's performance and manages tasks in a practical manner. The Convenience Store Floating Co-Manager is efficient in problem solving and can help and guide employees in the execution of position checklists. The Convenience Store Floating Co-Manager reports directly to the Retail District Manager. Convenience Store Floating Co-Manager duties will include, but are not limited to: Assist customers with needs and demonstrate concern; master "suggestive selling Account for store inventory, cigarette inventory counts, and control of expenses through the ordering of appropriate inventory levels Maintain relationships with customers, associates, and vendors, treating all fairly and with respect Responsible for ensuring all shifts are covered to meet business needs by contacting other managers/associates for help with coverage, getting proposed overtime approved by the District Manager, and/or covering the shift themselves Handle and act on all disciplinary issues/areas of concern according to Company policy; notify the Security Specialist in the event of loss of Company assets or suspected loss of Company assets Maintain general appearance and cleanliness of store premises; delegate duties as needed Effectively lead, train, motivate, and develop team members Maintain a safe and secure environment for all customers and associates; follow proper incident reporting procedures Possess a strong knowledge of store equipment, maintenance of store equipment, and contact maintenance when needed Responsible for daily paperwork, deposits and store inventory counts, including accurate calculation of weekly payroll Understand, track, and manage waste Experience/Qualifications : High School Diploma or GED equivalent Able to obtain ServSafe certification Able to obtain IDEM certification Portray a positive attitude and great work habits at all times Self-motivated; dependable Strong customer service skills Lift up to 50 pounds Stand for long periods of time, up to 10 hours Able to work effectively in a fast-paced environment while maintaining 100% customer focus Strong mathematics skills Preferred Skills: Two (2) years of management experience Customer service experience Retail background Hours: The Convenience Store Floating Co-Manager works a minimum of 45 hours per week. Open availability is required and there is a set schedule Salary/lncome: The Convenience Store Floating Co-Manager is an exempt, salaried position