Department manager jobs in Hoffman Estates, IL - 2,408 jobs

At Banner Solutions, every team member is empowered like an owner. We're not just a distributor - we're redefining what it means to serve the door hardware industry. Our mission is to make our customers' jobs easier through unmatched product availability, intuitive search and ordering tools, and industry-leading customer support. From commercial and electronic access control to residential hardware and locksmith supplies, we offer a comprehensive range of solutions from over 260 manufacturers - all supported by a powerful, user-friendly e-commerce platform. Summary We are seeking a highly skilled eCommerce Merchandising Manager to lead the optimization and growth of our eCommerce product experience. This position will focus on enhancing customer experience (CX) by personalizing product discovery, simplifying the purchasing process, and improving product content. The eCommerce Merchandising Manager will be a key driver of growth in the eCommerce channel through increased customer satisfaction and adoption. Objectives: Personalize CX: Tailor the customer experience to meet customers' unique needs based on how and what they want to buy. Simplify Discovery & Purchasing: Streamline the product discovery and purchasing processes to enhance user experience and increase sales. Enhance Product Content: Improve the quality and richness of product content to facilitate confident buying decisions. Increase AOV: Utilize cross-sell and upsell techniques to boost average order value through incremental item sales. Pricing Optimization: Ensure a seamless experience for contract, project, volume, and promotional pricing. Audit & Fix Product Data: Continuously monitor and collaborate with the product team to systematically address product data and content issues. Key Responsibilities: Optimize and Maintain Website Presentation of Brands and Categories: Manage and optimize product taxonomy, category landing pages, and brand landing pages. Ensure that product categories are easy to navigate and provide clear value to customers. Own the Product Detail Page (PDP): Lead the effective presentation of product details, including attribute presentation, rich content, media, and product labels. Ensure consistency in product information and visual content across all pages. Manage On-Site Search for Maximum Findability: Oversee keyword tagging and alternative term management to ensure customers find the products they want. Ensure clear search results (exact match vs partial) and optimize promotional visibility. Set Up, Maintain, and Measure Promotional Sales: Collaborate with the sales team to identify key promotional opportunities. Implement promotions and campaigns to raise awareness and drive conversions. Analyze and measure the effectiveness of promotions in driving sales and profitability. Own Product Conversion to Orders: Identify opportunities to optimize the customer journey, focusing on the gap between product views and actual orders. Implement strategies that convert product views into orders, enhancing product visibility and content. Skills & Qualifications: Proven experience in door hardware e-commerce merchandising or related field. Strong analytical skills, with the ability to gather and interpret data, and generate actionable insights. Expertise in optimizing product detail pages (PDP), on-site search, and content management. Experience with website presentation, product categorization, and cross-sell/upsell strategies. Familiarization with AI capabilities and tools to help improve the quality and speed of implementation. Excellent communication and collaboration skills, especially with cross-functional teams like sales, product, and development. Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment. Experience in bringing relevant best-in-class B2C experiences to a B2B environment. Familiarity with merchandising tools, product information management systems (e.g., Akeneo PIM), product search platforms (e.g., Algolia), content management systems (CMS), and e-commerce platforms. Experience in digital merchandising for large-scale product catalogs.

A leading technology firm is seeking an experienced sales leader to manage revenue ownership and lead a high-performing sales team. The ideal candidate will have a solid track record in the adtech or MarTech industry, with proven experience in closing significant deals and achieving revenue targets. Responsibilities include devising go-to-market strategies, building key relationships with clients, and collaborating with other departments to ensure success. This role offers competitive compensation and robust employee benefits, including comprehensive insurance and retirement plans. #J-18808-Ljbffr

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

A leading software company is seeking a Regional Vice President, Sales focused on Higher Education. In this role, you will manage a team of Account Executives, mentor them, and drive sales strategies for the Customer 360 product family. Responsibilities include client engagement, recruiting, and training new sales members, along with providing accurate sales forecasts. Ideal candidates should have over 10 years of experience in software sales with strong leadership capabilities, particularly in public sector sales targeting higher education. #J-18808-Ljbffr

A leading financial services organization is seeking a skilled professional to drive business growth through effective management of client relationships in Chicago. The ideal candidate will possess over 10 years of experience in Relationship Management or Portfolio Management within a corporate banking environment. This role requires excellent negotiation skills and the ability to analyze market trends to deliver strategic financial solutions. With generous compensation, including potential bonuses and comprehensive benefits, this opportunity is ideal for seasoned professionals looking to make a significant impact. #J-18808-Ljbffr

A leading technology solutions provider seeks a Director of Sales based in Chicago, IL to lead regional sales teams in acquiring new customers and driving revenue growth. This role involves recruiting and developing a high-performance sales team while managing complex sales cycles. Successful candidates will have at least 8 years of direct sales experience in SaaS, a strong understanding of sales methodologies, and a commitment to customer service. Compensation is competitive, between $260,000 and $300,000. #J-18808-Ljbffr

A dynamic tech company in travel seeks a Head of Sales for North America, responsible for developing sales strategies and leading a diverse team. The ideal candidate will have over 10 years of experience in sales leadership within the corporate travel technology sector and a strong ability to build relationships with enterprise clients. This role requires a strategic mindset and a data-driven approach to optimize sales performance, with the opportunity for a flexible working model and competitive rewards. #J-18808-Ljbffr

A logistics and transportation consulting firm is seeking a Director of Government Sales in Chicago to develop and lead their Government Sales division. Ideal candidates should have over 7 years of experience selling to government agencies and a strong background in 3PL. This senior role entails building strategies for compliance and revenue generation, managing proposals, and establishing key relationships across federal and military sectors. A great opportunity to shape a new division in a dynamic environment. #J-18808-Ljbffr

A leading medical device company in Chicago is seeking an experienced Imaging & Resection Sales Director to drive sales targets and manage a dedicated sales team. The ideal candidate will have over 5 years of medical device experience with a focus on surgical imaging or OR integration. This role includes strategizing with area managers to optimize growth and maintaining strong customer relationships. Comprehensive benefits package offered, including health insurance and retirement plans. #J-18808-Ljbffr

Role Description: The Associate Sales Manager will work directly with the Executive Sales Team, and report to the Key Accounts Director. This position will own all account responsibilities on assigned accounts while identifying and bringing on new business. Key Responsibilities: Act as a strategic member of the commercial team fulfilling demands of the business and driving processes to move the business forward. Complete budget, strategic planning, forecasting, and competitive reporting for assigned accounts. Identify prospects, follow up on leads and close NEW business. Effectively manage existing accounts, and onboard new ones, meeting the needs of both customer and Ardagh Present business proposals and negotiate multi-year agreements. Work directly with customers and Ardagh teams to resolve issues Communicate opportunities, developments, and information gathered from the market. Other duties as assigned. Requirements: 4-year degree in business or similar discipline 2+ years of sales experience Industry experience desired, manufacturing experience preferred Strong written and verbal communication skills across all levels of a company Knowledge of strategic planning; relationship development; profitability metrics & pricing strategies Effective time management, ability to proactively take initiative and strong organizational skills Excellent communication skills and ability to build relationships with both internal and external partners Additional key attributes should include: proactive, flexible, adaptable, dedicated & focused Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion. Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you'll enjoy the journey! Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited. The anticipated base annual salary range for this role is between $85,400.00 and $128,200.00 per year. This role is bonus eligible. The bonus incentive program is based on company meeting or exceeding targets. Please note that the salary range provided is a good faith estimate and is only applicable for roles that are based out of Illinois. The final salary will be determined after considering relevant factors, including, but not limited to, a candidate's qualifications, experience, and work location, where appropriate. Ardagh Metal Packaging also offer a comprehensive benefits program including medical, prescription, dental and vision coverage with an opportunity to earn a medical/prescription premium reduction by completing a qualified wellness activity. The Company also offers a 401(k) Plan. Ardagh Metal Packaging benefits may be amended at any time. Nearest Major Market: Chicago

A leading chocolate company is seeking a Director of Cocoa Sales for Global Corporate Accounts North America. This senior role involves owning cocoa sales relationships and driving third-party cocoa sales across the region. Candidates should have over 10 years of commercial experience in cocoa products sales, a university degree, and strong analytical skills. The position includes competitive compensation ranging from $165,000 to $200,000, along with bonuses and benefits. Hybrid work options and a commitment to diversity are also part of the company culture. #J-18808-Ljbffr

A major hotel management company is seeking a strategic Regional Director of Sales to lead hotel sales across a prominent cluster in Chicago. This role involves driving revenue growth, managing local sales teams, and developing comprehensive sales and marketing strategies. Candidates should possess a Bachelor's degree and prior experience in multi-property sales, along with proficiency in relevant tools. This position offers competitive benefits including health insurance and 401k matching. #J-18808-Ljbffr

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-cl Assistant Manager, Manager, Customer Experience, Assistant, Operations, Retail

Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Learn and grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities Responsible for all activities of outlet, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence. Train, mentor, motivate, supervise, and assist department manager to discipline all department employees. Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests. Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue. Utilize the POS and HOTsos systems as per policies and procedure in place. This Job Description is not inclusive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment. General Requirements Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel In depth understanding of various cuisine, wines, and pairings. Relevant professional qualifications (eg. Hospitality, Business, Marketing) Ability to speak English fluently, additional languages would be highly advantageous. Benefits We Offer 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental and vision coverage Complimentary life insurance Complimentary long-term disability Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $63,000-65,000 per year.

About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $18.20 - $25.00 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

The Co-Manager of Mac's Deli at Haymarket Center provides leadership and vision to expand Mac's Deli at Haymarket Center. The Co-Manager, Mac's Deli works to ensure high food quality, service delivery, and profitability, and help to create a diverse, professional, and inclusive learning environment for transitional workers who are clients of Haymarket Center programs. The Co-Manager will interview and hire new transitional worker staff. The role will help clients enrolled in the supported employment program living with substance use disorders and mental health conditions articulate their interests, values, and skills. The role will assist these clients with obtaining transferable skills and securing PT or FT competitive employment in the community. The role will report directly to the Manager, Supported Employment Center. This is a full-time restaurant management and supported employment role within an urban addictions treatment center serving those with substance use disorders and mental health conditions. Selected individual will; Ensure compliance with company policies and procedures with respect to departmental operations, and quality & safe food handling. Comply with state, federal and OSHA safety and sanitation regulations. Supervises the day to day functions of the deli and monitors temperature of deli and bakery items. Schedule service deli associates to ensure adequate coverage and service levels. Provides training on department procedures, safe food handling and sanitation regulations. Manages the daily activities of employees to improve sales performance, cooking, serving, packaging and operating counters. Prepares work schedules, grows the food service program in the community and supports a team based environment. Requirements Associate or Bachelor's degree in culinary arts, hospitality or business. Minimum one year of managerial experience. Must have a valid City of Chicago Food Service Sanitation Manager Certification. Must have retail management experience in the food service industry. Must be at least 18 years of age due to equipment use and work environment.

* * * DIRECT Hire Only. No Recruiters. No Phone Calls * * * Job Title: Weld Department Production Lead - 2nd Shift (Mon-Thurs, 4:00pm - 2:30am) Job Type: Full-time H3 Manufacturing is a leading integrated manufacturing solutions provider specializing in precision machining, laser cutting, sheet metal fabrication, complex welding, assembly, surface finishing, painting, and powder coating. With four state-of-the-art facilities spanning 225,000 square feet with locations in Illinois and North Carolina, we serve high-spec markets including power generation, healthcare, electrical power distribution, aerospace and defense, life sciences, and more. Position Summary: The Weld Department Production Lead assists the Weld Department Supervisor in coordinating daily operations within their respective departments to ensure safety, quality, and productivity goals are met. This position serves as a working leader on the production team. The Lead will support team members on the floor, facilitate communication between employees and department supervisors, and help the supervisors drive continuous improvement across all processes. The Lead should become an expert in department thru-put and ways to optimize and ensure efficiency & productivity of their departments. Key Responsibilities: Support the Weld Department Supervisor/Manufacturing Managers in overseeing daily production schedules and workflows to meet delivery and thru-put targets. Act as a point of contact for employees on the floor and help the Weld Department Supervisor with communicating priorities, resolving minor issues, and escalating concerns when necessary. Training and onboarding of new employees, providing hands-on guidance and technical support as needed. Monitor work progress and verify part quality, accuracy, and consistency. Coordinate material flow, tooling needs, and machine readiness to minimize downtime. Help maintain accurate production records, timekeeping, and reports. Recommend and assist with implementing process improvements for efficiency, safety, and quality. Fill in for the Weld Department Supervisor during absences or as needed. Promote a clean, organized, and safe work environment by ensuring compliance with all safety and 5S standards. Actively participate in team meetings and cross-departmental communication to identify production challenges and develop solutions. Motivate and mentor employees to achieve production goals and uphold company values. Required Qualifications: Education & Experience: (Preferred) Welding certification(s) (Preferred) Supervisor and/or Lead Position: 5 years (Preferred) Blueprint Reading: 5 years (Required) 3+ years of experience in a manufacturing or production environment (Required) Ability to pass a 3G weld test and administer 3G weld tests to current and potential employees (Required) 5+ years previous experience as a Welder/Fabricator. (Required) MIG Welding: 5 years (Required) TIG welding: 2 years (Required) Fabrication: 2 years (Required) ERP Systems: 2 years Skills & Competencies: Demonstrates leadership, communication, and problem-solving skills; leads by example. Basic computer skills (e.g., Microsoft Office, ERP systems). Collaborate with Department Supervisor to ensure that the department's employees are working productively, efficiently, and delivering on thru-put goals. Demonstrates attention to detail and holds themself and others accountable. Strong time-management and multitasking abilities in a fast-paced production setting. Physical Requirements: Ability to stand, walk, bend, and lift up to 50 lbs. for extended periods. Work in a manufacturing environment with exposure to noise, machinery, and varying temperatures. Must be comfortable wearing required PPE (Personal Protective Equipment) such as safety glasses, gloves, and hearing protection. Benefits: Retirement plan 401(k) with 401(k) match Healthcare, Dental & Vision insurance Flexible spending account or Health savings account option Life insurance Paid time off Parental leave Professional development assistance Referral program Employee recognition programs Chaplain Care Coach ~~~~~~~~~~~~~~~~~~~~~~~~~~~ This position requires ITAR compliance and may involve access to technical data controlled under the International Traffic in Arms Regulations (ITAR). Sponsorship is not available now nor in the future. Applicants must be U.S. Persons as defined by ITAR. ~~~~~~~~~~~~~~~~~~~~~~~~~~~ H3 Manufacturing Group, LLC is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should email *****************. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance Experience: Supervisor or Leadership: 2 years (Required) MIG welding: 5 years (Required) Shift availability: Night Shift (Required) Work Location: In person

Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! The Co-Manager supports the General Manager (GM) in overseeing the daily operations of one or more retail locations, with a strong focus on sales performance, key performance indicators (KPIs), team leadership, and operational excellence. This role ensures a high-energy, customer-focused sales environment, while maintaining store standards, financial controls, and inventory accuracy. . Location: Chicago O'Hare International Airport, 10000 W Balmoral Ave, Chicago, IL 60666 Schedule: Varies, weekend availability required Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities Drive a strong sales culture by leading, coaching, and motivating the sales team to achieve and exceed KPI targets Oversee daily store operations, including opening and closing procedures, ensuring a smooth and efficient workflow Maintain accurate financial controls, store organization, and cleanliness, serving as a role model for operational excellence Provide performance input and coaching for Customer Service Associates (CSAs), Stock Associates, and Leads, ensuring reviews and feedback are conducted on time Collaborate with AGM Operations to assess merchandise performance, including sell-through rates, fit, and popularity trends, to inform inventory decisions Leverage store software systems, such as WebIM and Storeforce, to manage inventory, sales tracking, and reporting Ensure store compliance with policies, including safety, loss prevention, and company procedures Proactively identify and resolve operational challenges, including staffing needs, inventory issues, and customer concerns Support visual merchandising efforts, ensuring products are presented according to company standards Perform additional responsibilities as assigned by the General Manager Job Requirements 3+ years of experience in a leadership or management role within a fast-paced retail environment or relevant retail training Proven ability to drive sales and performance metrics while maintaining a customer-first mindset Strong leadership skills with the ability to motivate and develop a team Excellent organizational, time management, and problem-solving skills Ability to multi-task and work efficiently in a high-volume retail setting. Proficiency in POS systems, inventory management software, and Microsoft Office (Word, Excel, PowerPoint, Publisher) Flexibility to work varied hours/days, including evenings, weekends, and holidays, as needed TAM Card (Alcohol Beverage Awareness Certification) may be required, depending on location Security clearance may be required, based on job duties Additional Requirements Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Occasional travel or overnight Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.