What is a Department Manager?

Responsible for overseeing the entire operation, the manager has a lot of responsibility on his/her or her shoulders. When we say the entire operation, we mean planning, directing, and leading the organization.

Managers should expect to work a little more than a normal 40-hour week. Since they're in charge, they're expected to be available. That's why managers end up typically working 50 hours a week, sometimes you may get away with only working 45 hours, though.

The education requirements for managers vary depending on who you work for. You might be required to have a bachelor's degree, but you might also get away with an associate degree. Now, there are some management positions that require a master's degree but, again, it really all depends on where you take your management career.

An important job for store managers is to attract customers into their stores through new strategies. They also have sales goals that they must meet each month and can achieve those goals through training, motivating, mentoring, and giving feedback to their staff.

A store manager's goal is to make sure every customer is satisfied with the customer service they received. The saying, "every customer is right," is definitely not a factual statement, but it's a store manager's motto.

All of these responsibilities lead up to something greater. That's right, 45-50 hour work weeks. Someone has to stay late and make sure the store is perfectly ready for the next day. Typically, this won't be a high stress job, unless it's the holidays or a tax-free weekend. Did someone say Black Friday shopping? Good luck!

A supervisor is an individual who oversees workplace operations. What separates a supervisor from a manager is that the supervisor does not have hiring and firing authority nor do they have budget authority. They are mainly responsible for the employees' work and actions.

Department Supervisors facilitate business operations in a particular area. Their day-to-day duties include training employees, tracking work performance, developing budget reports, and troubleshooting issues. Besides that, a department supervisor also assists managers in improving business processes and communicating corporate policies to employees.

Employers require department supervisors to have a relevant bachelor's degree in specialized industries such as engineering, but require a minimum of a high school diploma and a focus more on work experience, as in the case of retail sales. They earn, on average, $26 per hour and can lead to bigger roles, such as manager and director of operations.