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Department Manager remote jobs

- 208 jobs
  • Associate Store Manager, Bal Harbour

    Zimmermann

    Remote job

    About Us This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Position Purpose An exciting opportunity exists for an Associate Store Manager, to join our Bal Harbour team. The Associate store Manager will work with the Store Manager to lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. Role Responsibilities To consistently provide strong leadership, lead by example and present as a role model for all team members. Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience. To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge. Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline. Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision. To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude. To identify the succession plan required to develop strong career paths for all team members in collaboration with Store Manager. Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive. Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure. To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures. Effectively managing store rostering including timesheet management and roster creation. About you Proven experience in a similar leadership role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability Compensation Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided. At Zimmermann, we are committed to recognizing and rewarding excellence. Our Associate Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
    $23k-29k yearly est. 1d ago
  • Branch Support Manager

    Service First Mortgage 3.5company rating

    Remote job

    At SFMC Home Lending, our unique values serve as a compass for our actions and are the foundation of our culture. We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved. We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives. We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts. SFMC Home Lending is currently hiring for a Branch Support Manager . The Branch Support Manager is responsible for ensuring that the branch/team processes and role functions are executed optimally in those branches without in-branch processing. They will have direct management of assigned direct reports in regard to staffing, training, performance appraisal, corrective action, policies and procedures, company products, and compliance with state and federal regulations and company policies. Duties include: Managing the Contact to Contract to Closing systems. Serving as a liaison between Referral Partners, Loan Officers, LOA's, Corporate Processing, Underwriting, Operations, Sales, and Post-Closing as part of monitoring the branch pipeline. Directing and overseeing the daily operations and workflows of direct reports, including individual pipeline management, overall production, quality, resolving daily file issues and providing detailed instructions. Assist with the training and development of LOA's within the branch. Working on long-range projects, process improvement and communicating updates as appropriate. Other duties as assigned by leadership. Requirements 3+ years of mortgage experience, including all areas of the loan process and process improvement, as well as a thorough knowledge of FHA, Conventional, VA and USDA product financing. 3+ years of previous management experience is strongly preferred. Bachelor's Degree is preferred Skills: Strong written and verbal communication skills with the ability to communicate effectively with a diversity of audiences. Big picture vision with the ability to simultaneously see the incremental steps necessary to achieve goals. Proven ability to influence and manage strong personalities to achieve results without hierarchal authority. Demonstrated problem-solving ability. Strong planning and organization skills, to include identifying strategies, setting priorities, goals and work schedules, creating and implementing action plans, monitoring/tracking progress, and evaluating progress and results. Must have attention to detail and customer service focus. Ability to manage multiple priorities in a fast-paced, dynamic environment with strict time requirements. Proficient with MS Office, with a knowledge of industry automation and software. High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work From Home Wellness Resources
    $67k-113k yearly est. Auto-Apply 60d+ ago
  • Construction Support Manager

    Delve Underground

    Remote job

    Delve Underground is a leader in underground and heavy civil engineering serving the transportation, water, wastewater, and energy industries. Specializing in tunnel design, we provide practical solutions to the most challenging underground problems. We offer comprehensive design, construction management, and construction claims services, with expertise extending across a wide range of engineering disciplines, including civil, structural, and geotechnical engineering. Our primary focus is to make a significant impact on the advancement of infrastructure projects, which in turn shape and enhance the communities we serve. Founded in 1954, as Jacobs Associates, Delve Underground is an employee-owned firm with 25 offices and 350 team members throughout the United States, Canada, Australia, and New Zealand. We want our employees to make a career doing what they love to do. We encourage an entrepreneurial spirit and help our team members forge their own path within the company. We support their efforts to stay on the cutting edge of technology while fostering a great work-life balance. In addition to working hard, we also have fun. We socialize and celebrate achievements at summer picnics, holiday parties, and company outings. Benefits: Full Benefits Program consisting of Medical, Dental, Vision, Life, Disability, FSA or HSA, EAP, 401(k), ESOP, and company stock ownership program, 9 Paid Holidays, generous paid-time-off program, Work from home flexibility, and Health & Wellness Reimbursement Pay Rate: $126,936 - $175,701 Construction Support Manager Delve Underground is looking for an Construction Support Manager to assist with Emergency Sewer Repair (ESR) and Sewer Rehabilitation projects in the Los Angeles area. These projects would be related to wastewater conveyance systems, which include sewers and pumping plants. The Construction Support Manager is expected to manage the cost, budget, and schedule of their projects; review and respond to RFI's and submittals; negotiate costs with contractors; prepare design documents; and attend site visits to resolve field issues. This position has an in-office expectation of 2-days per week (minimum), as well as making periodic site visits within the City of Los Angeles. This is a full-time position, and the right candidate will be a leader in construction management for major underground projects, particularly water, sanitary sewer, and storm sewer installation and rehabilitation. We are looking for a candidate with a demonstrated ability to direct and lead project teams, a high degree of foresight and mature judgment in anticipating and solving problems, and a consistent track record of delivering projects on time and budget. Responsibilities: * Act as project owner's representative in managing construction contractors, including acting as the primary point of contract with contractors, and performing contract administration duties such as payments, change orders, time extensions, claims, and certificates of completion. Provide/oversee progress reporting to owner's organization. * Manage a construction management team, consisting of resident engineers, office/field engineers, cost controller, document controller, inspectors, and administrative support. * Lead discussions, meetings, and workshops. * Plan, create and oversee deliverables such as schedules, specifications, and budget reports. * Lead technical and management QA/QC reviews per client requirements and/or company policy. * Lead risk management efforts. * Manage projects with construction budgets up to $500 Million. * Develop business development strategies resulting in opportunities with new and existing clients. * Promote and represent the Company in industry forums. * Provide input to company strategic initiatives and objectives. * Promote and contribute to the Delve Underground Construction Management Group growth and development outlined in the company's Strategic Plans. Qualifications: * 10+ years heavy civil industry experience: engineering, construction or construction management, including specialized experience in the construction management of complex underground infrastructure projects. * Experience with Sewer Rehabilitation strongly preferred. * Holds technologist or engineering professional registration/certification. * General experience with environmental and reclamation construction work. * Must have the ability to professionally speak and write in English. * Must have the ability to travel to project sites. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our application so that we can review your information. We look forward to meeting you! Delve Underground is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to race, color, religion, sex, national origin, disability or protected veteran status. Compensation reflects the cost of labor across our US geographic markets. Pay is based on several factors including market location, experience, knowledge, and skills. No recruiters, please.
    $126.9k-175.7k yearly 34d ago
  • Visual Merchandising Manager (Hybrid)

    Cella Inc. 3.7company rating

    Remote job

    Location: New York, New YorkJob Type: ContractCompensation Range: $40 - 42 per hour Elevate your career with a world-renowned leader in luxury beauty! We are seeking a dynamic professional with Visual Merchandising Management experience in the beauty industry to lead the regional execution of iconic brand aesthetics. If you are an operational expert with a passion for bringing high-end retail environments to life, this is your opportunity to drive visual excellence for a major brand in luxury beauty!In this operational role, you will focus on the execution and regional adaptation of established brand aesthetics. Rather than creating the brand's "look and feel" from scratch, you will work within a creative framework to ensure excellence across North American markets.This is an ongoing W2 contract role based in New York City, offering a hybrid work schedule. Responsibilities: Guideline Management: Adapt and implement quarterly visual guidelines received from Global and North American regional teams. Retail Execution: Oversee the concepting and overhaul of gondolas for major retailers, such as Sephora. Special Projects: Lead high-impact "visual weeks" for 3-4 major accounts during significant product launches. Operational Excellence: Manage the day-to-day operational requirements of the visual department, ensuring all displays align with market and assortment needs. Strategic Adaptation: Exercise creativity within a pre-defined brand framework to solve for specific North American market challenges. Qualifications: Experience: 2-5 years of dedicated visual merchandising experience. Industry Knowledge: Previous experience within the beauty or fragrance sectors is required. Education: Bachelor's Degree. Operational Focus: Ability to thrive in an execution-heavy role that prioritizes operational precision within a global brand framework. JOBID: 122025-120263#LI-CELLA#LI-AV1#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact *************************.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
    $40-42 hourly 3d ago
  • Manager, Digital Merchandising

    UA IS An Equal Opportunity Employer

    Remote job

    ABOUT UA/UNIFORM ADVANTAGE BRANDS For over 40 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and community support. Our strong values and unique culture are built on collaborating not merely as coworkers, but as family and friends. From the beginning, we provide candidates an authentic look into how UA Brands embraces their skills and perspectives, all in ways that continue to set us apart. ABOUT THE ROLE Join us as our next Digital Merchandising Manager and play a pivotal role in shaping how customers experience our brand online. In this dynamic role, you'll transform business goals into bold site strategies that not only drive engagement, conversion, and revenue but also inspire shoppers at every click. From category management and product placement to site readiness for launches, campaigns, and collections, you'll bring together creativity and analytics to deliver a seamless shopping journey. If you're excited to blend storytelling with strategy and thrive on making an impact, this is your chance to own a stage where innovation meets commerce. WHAT YOU'LL DO Product Presentation & Site Merchandising Manage category pages (Women's, Men's, Footwear), including product listings, categorization, and imagery to ensure accuracy and alignment with brand standards. Optimize product placement, sort order, pinnings, and face-out strategy to highlight key trends and maximize conversion. Curate seasonal edits, collections, and campaign landing pages to support storytelling and brand identity. Analytics & Performance Optimization Review site analytics for assigned categories (CTR, CVR, bounce rates, sell-through) and proactively adjust merchandising strategies. Read and react daily to performance metrics, inventory levels, and customer behavior to drive engagement and sales. Conduct regular site audits to ensure accuracy, consistency, and readiness across digital platforms. Campaign & Product Launch Execution Prepare site for key product drops, collections, and campaigns, ensuring timely and flawless execution. Partner with marketing, creative, and eCommerce teams to plan and activate digital campaigns across homepage, category pages, and promotional hubs. Customer Experience & Personalization Execute cross-sell and up-sell strategies within PDPs and PLPs to drive basket size and product discovery. Collaborate with the eCommerce team on taxonomy, linking, and navigation improvements to enhance the customer journey. Leverage data and personalization tools to deliver tailored product recommendations. Cross-Functional Collaboration Partner with content, SEO, marketing, buying, planning, and product teams to ensure integrated strategies and accurate product go-live. Work closely with creative and operations teams to deliver cohesive campaigns and seamless site execution. Market & Trend Awareness Benchmark competitor merchandising tactics to identify opportunities and inform strategy. Stay current with apparel retail and digital merchandising trends to continuously evolve best practices. WHAT YOU'LL BRING 5+ years of experience in eCommerce or digital merchandising (preferably in apparel retail). Buying experience (1-2 years) is considered a strong plus. Strong analytical skills with experience using web analytics tools (e.g., Google Analytics, Adobe Analytics). Experience with AI-powered digital merchandising platforms (e.g., Bloomreach, Algolia, Fast Simon) are a plus Proficiency with eCommerce platforms (Shopify, Salesforce Commerce Cloud, Magento, etc.). Strong project management skills with the ability to manage multiple campaigns simultaneously. Creative eye for fashion trends, product presentation, and customer experience. Excellent communication and collaboration skills across cross-functional teams BS/BA Degree - Merchandising, Marketing, Business, or related field WHERE YOU'LL WORK HYBRID - The Best of Both Worlds Have the flexibility to work on-site/in the business and remotely during the week. You'll spend a few days a week in our office for collaboration/in-person engagement and have the flexibility to work from home on other days. While on-site, join other team members in the spacious Quad for lunch or enjoy our ongoing wellness activities. Employees are expected to be online and available during the core business hours for their team. A company computer is provided for business use. PLENTY OF BENEFITS TOO UA BRANDS offers a full range of benefits, allowing you the opportunity to customize a benefits package that addresses both your health and financial needs. Medical and Pharmacy Coverage Dental and Vision Coverage Life/AD&D Insurance Employee Assistance Program - self-care and support for life's everyday challenges Extensive 401(k) plan with company matching - Save for your future Paid Family Leave Short & Long Term Disability - Company Paid Accident, Hospital Care and Critical Illness Insurance - Protect your Income Auto Insurance Legal Insurance and ID Theft Protection Nationwide Pet Insurance Holiday Pay Paid Time Off - Life Balance Volunteer Time Off - Make an Impact Employee Discount Program Referral Program - Get paid to work with Friends Free Parking at the Downtown Corporate Office Regular Social Activities and Events - Mandatory Fun See more of the benefits we offer UA IS AN EQUAL OPPORTUNITY EMPLOYER As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. We are a Drug-Free Workplace.
    $68k-106k yearly est. 22d ago
  • Digital Merchandising Manager

    Uniform Advantage Brands (UA Brands

    Remote job

    Job DescriptionJob DetailsDescription & ABOUT UA/UNIFORM ADVANTAGE BRANDSFor over 40 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and community support. Our strong values and unique culture are built on collaborating not merely as coworkers, but as family and friends. From the beginning, we provide candidates an authentic look into how UA Brands embraces their skills and perspectives, all in ways that continue to set us apart.& ABOUT THE ROLEJoin us as our next Digital Merchandising Manager and play a pivotal role in shaping how customers experience our brand online. In this dynamic role, you'll transform business goals into bold site strategies that not only drive engagement, conversion, and revenue but also inspire shoppers at every click. From category management and product placement to site readiness for launches, campaigns, and collections, you'll bring together creativity and analytics to deliver a seamless shopping journey. If you're excited to blend storytelling with strategy and thrive on making an impact, this is your chance to own a stage where innovation meets commerce. & WHAT YOU'LL DOProduct Presentation Site Merchandising Manage category pages (Women's, Men's, Footwear), including product listings, categorization, and imagery to ensure accuracy and alignment with brand standards. Optimize product placement, sort order, pinnings, and face-out strategy to highlight key trends and maximize conversion. Curate seasonal edits, collections, and campaign landing pages to support storytelling and brand identity.& Analytics Performance Optimization Review site analytics for assigned categories (CTR, CVR, bounce rates, sell-through) and proactively adjust merchandising strategies. Read and react daily to performance metrics, inventory levels, and customer behavior to drive engagement and sales. Conduct regular site audits to ensure accuracy, consistency, and readiness across digital platforms.& Campaign Product Launch Execution Prepare site for key product drops, collections, and campaigns, ensuring timely and flawless execution. Partner with marketing, creative, and eCommerce teams to plan and activate digital campaigns across homepage, category pages, and promotional hubs.& Customer Experience Personalization Execute cross-sell and up-sell strategies within PDPs and PLPs to drive basket size and product discovery. Collaborate with the eCommerce team on taxonomy, linking, and navigation improvements to enhance the customer journey. Leverage data and personalization tools to deliver tailored product recommendations.& Cross-Functional Collaboration Partner with content, SEO, marketing, buying, planning, and product teams to ensure integrated strategies and accurate product go-live. Work closely with creative and operations teams to deliver cohesive campaigns and seamless site execution.& Market Trend Awareness Benchmark competitor merchandising tactics to identify opportunities and inform strategy. Stay current with apparel retail and digital merchandising trends to continuously evolve best practices.& & WHAT YOU'LL BRING 5+ years of experience in eCommerce or digital merchandising (preferably in apparel retail). Buying experience (1-2 years) is considered a strong plus. Strong analytical skills with experience using web analytics tools (e.g., Google Analytics, Adobe Analytics). Experience with AI-powered digital merchandising platforms (e.g., Bloomreach, Algolia, Fast Simon) are a plus Proficiency with eCommerce platforms (Shopify, Salesforce Commerce Cloud, Magento, etc.). Strong project management skills with the ability to manage multiple campaigns simultaneously. Creative eye for fashion trends, product presentation, and customer experience. Excellent communication and collaboration skills across cross-functional teams BS/BA Degree - Merchandising, Marketing, Business, or related field WHERE YOU'LL WORKHYBRID - The Best of Both WorldsHave the flexibility to work on-site/in the business and remotely during the week. You'll spend a few days a week in our office for collaboration/in-person engagement and have the flexibility to work from home on other days. While on-site, join other team members in the spacious Quad for lunch or enjoy our ongoing wellness activities. Employees are expected to be online and available during the core business hours for their team. A company computer is provided for business use. & PLENTY OF BENEFITS TOOUA BRANDS offers a full range of benefits, allowing you the opportunity to customize a benefits package that addresses both your health and financial needs. Medical and Pharmacy Coverage Dental and Vision Coverage Life/AD D Insurance Employee Assistance Program - self-care and support for life's everyday challenges Extensive 401(k) plan with company matching - Save for your future Paid Family Leave Short Long Term Disability - Company Paid Accident, Hospital Care and Critical Illness Insurance - Protect your Income Auto Insurance Legal Insurance and ID Theft Protection Nationwide Pet Insurance Holiday Pay Paid Time Off - Life Balance Volunteer Time Off - Make an Impact Employee Discount Program Referral Program - Get paid to work with Friends Free Parking at the Downtown Corporate Office Regular Social Activities and Events - Mandatory Fun UA IS AN EQUAL OPPORTUNITY EMPLOYERAs an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management.& To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.& We are& a Drug-Free Workplace. &
    $68k-106k yearly est. 9d ago
  • Franchise Support Manager (100%Remote - Chicago Area Preferred)

    Win Home Inspection 4.0company rating

    Remote job

    Job Description for Client Success Manager (100% Remote - Chicago Area Preferred): 👉 Do you take pride in creating great experiences for others? We're hiring a Client Success Manager to help franchise owners thrive by building relationships, coordinating solutions, and collaborating across teams. About the Role We're looking for a Client Success Manager who enjoys variety, thrives in a collaborative environment, and takes pride in helping others succeed 🌟. In this role, you'll build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations. Some days you'll be connecting with franchise owners, understanding their needs, and coordinating support. Other days you'll be reviewing a marketing initiative for relevance, helping organize a training session, or assisting with an operational rollout. You'll never be expected to know it all, you'll always have expert teammates to lean on, but over time, you'll grow your expertise so you can guide franchisees directly with confidence. This role is ideal for someone with excellent people skills, strong organizational instincts, and the ability to juggle multiple priorities while keeping a positive, solutions-oriented mindset. What You'll Do: Serve as a trusted point of contact for franchise owners, building strong relationships Champion and coordinate requests with internal marketing, training, and operations teams Provide responsive, empathetic support and follow-through on client needs Contribute to projects such as training programs, marketing reviews, and process improvements Deepen your knowledge of our systems and processes to provide more direct guidance over time What We're Looking For: Friendly and empathetic with strong people and communication skills Natural leader with a drive to grow professionally and personally Quick learner, organized, and persistent in getting things done 4+ years of experience collaborating with cross-functional teams (marketing, training, or operations) Why WIN 100% remote role (Chicago-area candidates preferred) Collaborative, inclusive culture built on respect and growth Health, dental, vision insurance + PTO + 401(k) match Career development and advancement opportunities A team that values working hard, having fun, and celebrating success together
    $71k-114k yearly est. Auto-Apply 53d ago
  • CO Response Manager

    Applied Information Sciences 3.7company rating

    Remote job

    Why AIS? When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success. Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements. Continuous Learning: Access to resources, training, and mentorship to support your professional growth. Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued. Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities. What are we looking for? At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles. What you will be doing? This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded. At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Principal Technical Writer. Core Knowledge & Skills: Expert in global documentation standards, advanced tools, and emerging technologies. Work & Complexity: Directs enterprise-wide documentation strategies; manages multiple large-scale initiatives; drives innovation in content delivery and automation. Quality & Independence: Establishes organizational benchmarks for clarity, usability, and compliance; ensures consistency across global teams. Teamwork & Communication: Leads cross-functional and global documentation teams; mentors senior leaders; fosters collaboration and knowledge sharing at scale. Consulting & Engagement: Provides strategic consulting to executives; shapes documentation policies; influences industry best practices through thought leadership. As your initial project assignment, you will support the unique needs of our client as a CO Response Manager. Position Overview The CO Response Manager plays a critical role in supporting contract operations by ensuring compliance, managing schedules, and driving effective communication across delivery teams. This position requires expertise in proposal writing, schedule management, and compliance, along with strong organizational and analytical skills. The ideal candidate will be proactive in engaging Mission Partners (MPs), evaluating tools for enterprise metric collection, and assisting with strategic organizational change management (OCM). Key Responsibilities Develop and maintain Playbook modules focused on Mission Partner (MP) engagement and compliance. Engage MPs early and often to ensure alignment with project objectives. Evaluate non-invasive UX tools for enterprise metric collection and reporting. Assist with strategic Organizational Change Management (OCM) initiatives. Collaborate with CO Delivery Teams to ensure timely and accurate responses to requirements. Support proposal development and compliance activities. Monitor progress to ensure deadlines, standards, and cost targets are met. Recommend major changes impacting short-term project growth and success. Required Qualifications Education: BA/BS degree in a related field. Experience: 10+ years of experience in technical writing, proposal development, and project management. Certifications: PMP required; Agile Scrum certification preferred. Clearance: Active Top Secret Clearance is mandatory. Strong understanding of compliance, schedule management, and IT project coordination. Excellent communication and stakeholder engagement skills. Active/Current Top Secret clearance Preferred Skills Experience with BPA processes and Playbook development. Familiarity with DoD acquisition and compliance requirements. Ability to evaluate and implement UX tools for enterprise-level metric collection. At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $0-$0 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process. Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
    $58k-115k yearly est. Auto-Apply 3d ago
  • Vetspire Manager of Support

    Thrive Pet Healthcare

    Remote job

    at Thrive Pet Healthcare The Manager of Support is a senior leadership role within the Vetspire Technology Team, responsible for overseeing the Vetspire support function-a service that is critically important to our clients and essential to the success of the Vetspire platform.This role is tasked with developing and implementing the strategy, structure, protocols and reporting for a robust and scalable support function. The ideal candidate will lead the creation of a high-performing, responsive, and motivated team with clearly defined objectives and performance metrics. ESSENTIAL JOB FUNCTIONS Build / maintain a support team / practice that supports the Vetspire platform Day to day scheduling of support team to align with support requirements and volume. Extending support hours and adjusting schedules where applicable / required. Apply AI technologies to improve the support process Set and maintain Support KPI's and report (weekly) to ensure operational effectiveness / optimization and tracking Generating / creating support knowledgebase that supports team and can also be used to feed Ai Chat bot Formulate strategies to increase productivity and implement ways to improve support responsiveness and accuracy Assignment and monitoring of VIP clients tickets / issues and ensuring appropriate responsiveness and follow up. Team / resource management - including individual career plans , specific support training and team meeting to review past performance and discuss strategically future changes INNOVATION & STRATEGY Exploration of AI technologies and the application to the support vertical Explore new technologies and present findings. BUDGET/FINANCIAL P&L / CONTRACTUAL NEGOTIATIONS Assist with developing yearly budgets within the IT department - specific to support. Aid in the development of productivity measures and costing strategies. ESSENTIAL SKILLS 4 - 6 years' experience in a support management role servicing multiple clients Bachelor's degree or associated work experience within the Pet / Technology Industry Management experience of teams 8 + remotely located Technical skills associated to APIs would be considered a bonus A strong individual who can set goals and objectives , and continuously work / manage to those goals. A self-motivated team player Strong reporting / presentation skills.
    $71k-113k yearly est. Auto-Apply 58d ago
  • Platform Support Manager

    Saviynt 4.4company rating

    Remote job

    The Manager, Platform Support will be a key leader responsible for the operational excellence, technical maturity, and process adherence within our global Platform Support team. You will manage the day-to-day operations supporting our mission-critical SaaS platform, ensuring high availability and stability for our extensive global customer base. This role is crucial in upholding the high standards for process, accountability, and scalable operations that define our high-growth environment. Key Responsibilities Service Delivery and Stability: Oversee the Level 2/3 technical teams responsible for the rapid resolution of complex issues impacting the SaaS platform and its underlying cloud infrastructure. Ensure stability and high availability across the service portfolio. Operational Process Optimization: Drive continuous improvement across all operational workflows, including incident response, escalation paths, and formal problem management. Ensure strong adherence to established processes across all support functions. Performance Management (KPIs/SLAs): Own and report on key operational metrics (e.g., OLA compliance, time-to-resolution, Mean Time To Restore). Implement strategies to meet or exceed targets while managing high-volume ticket flow. Observability and Automation: Collaborate directly with Site Reliability Engineering (SRE) and Product Engineering teams to improve platform observability, reduce monitoring noise, and automate response activities.Team Leadership and Development: Lead, mentor, and develop a geographically diverse team of platform engineers and specialists, fostering a culture of technical excellence and accountability. Cross-Functional Governance: Establish and maintain clear operational boundaries and Service Level Expectations (SLEs) with internal partners, including Level 1/2 teams and Engineering groups, to ensure seamless service handoffs and efficient resource utilization. Qualifications and Skills Required: Minimum 5-7 years of experience in a high-volume, global SaaS support or operations environment. Minimum 2-3 years of direct people management experience, preferably with a large, geographically diverse team. Deep technical proficiency in cloud platforms (e.g., AWS, Azure, GCP), Kubernetes, MySQL, and data tooling like OpenSearch, as well as general log analysis/APM tools. Strong process knowledge in Incident, Problem, and Change Management.Proven ability to implement and drive process adherence, particularly in environments focused on scaling operations. Exceptional communication skills, both written and verbal, for technical and executive audiences. Proven experience in managing and reducing technical debt within a platform. Preferred: Experience in supporting a large-scale, enterprise SaaS platform. Background in driving continuous improvement and operational excellence initiatives. Prior experience supporting an Identity and Access Management or Governance platform. FedRAMP experience or familiarity with compliance frameworks.
    $61k-105k yearly est. Auto-Apply 44d ago
  • Construction & Field Support Manager

    Empower Brands 4.3company rating

    Remote job

    The Franchise Construction & Field Support Manager serves as the construction subject matter expert, coach, and mentor for Archadeck franchise owners. In this highly influential role, you'll work directly with franchisees - many from non-construction backgrounds - to train, guide, and support them through every aspect of building a successful outdoor living business. Approximately 70% of your time will focus on launching and ramping up new franchisees, helping them master the Archadeck construction process, hire and manage crews, and deliver projects that exceed homeowner expectations. 20% will focus on supporting established offices to improve production efficiency, profitability, and customer satisfaction. The remaining 10% of time will be spent training new franchisees, prior to launch of their business, in Archadeck construction standards and methods in a classroom environment. Your mission: ensure every Archadeck location builds beautifully, safely, and profitably - while maintaining the quality and professionalism that define our brand. Who We're Looking For: You're a builder and a teacher. You have deep experience in carpentry, residential construction, and project management, but you also love to coach, simplify, and empower others. You're confident leading both classroom and on-site training. You understand how to hire, manage, and motivate subcontractor crews. And above all, you're passionate about helping small business owners grow and succeed. Qualifications: 5+ years of experience in residential construction, framing, carpentry, hardscapes (pavers or concrete), masonry, roofing or general residential remodeling Skilled and experienced in managing multiple crews and subcontractors Experienced in job costing, scheduling, and quality assurance Strong communicator and coach - able to train new business owners in both group and field settings Comfortable balancing construction, operations, and relationship management Familiar with permitting, inspections, and residential building codes Travel-ready (up to 30%) Key Area of Responsibilities: Construction & Production Management Expert - Ensure franchise partners follow Archadeck's construction standards, processes, and best practices from project planning through completion. Support Franchise Business Consultants (FBCs) in guiding franchisees through design consultations and proprietary pricing software. Coach franchisees on planning, estimating, and executing outdoor living projects -including how to find, hire, train, and manage subcontractor carpenter crews. Training & Development Deliver engaging training to franchise owners on construction standards, production management systems, estimating tools, and product knowledge. Continually refine training content and methodologies to improve operational efficiency and construction quality. Serve as an ongoing resource for franchisees needing project support, troubleshooting, or guidance. Production Program Development Act as the internal owner for Archadeck's production management tools, software, and workflows. Partner with IT, Operations, and Design teams to ensure software and systems work seamlessly for franchisees. Coaching for Growth Conduct one-on-one coaching sessions with franchise owners. Analyze business and production metrics to identify opportunities for improvement. Provide actionable strategies for achieving KPIs in marketing, sales, scheduling, customer satisfaction, and project margin. Facilitate ongoing communication and accountability through coaching calls and periodic field visits Performance Monitoring & Reporting: Track and analyze franchise performance metrics, reporting trends and results to brand leadership. Communicate progress, risks, and opportunities to the Franchise Operations leadership team. Key Competencies: Construction Mastery: Skilled in outdoor living construction, building codes, and job-site operations. Mentorship Mindset: Patient, encouraging, and skilled at transferring knowledge to non-technical learners. Operational Discipline: Strong understanding of estimating, scheduling, and process optimization and skilled at bringing clarity and order to complex, fast-moving construction environments." Communication Excellence: Comfortable presenting in classroom, virtual, and field environments. Collaborative Leadership: Works seamlessly with internal teams and franchise owners to achieve shared goals. Why Join Archadeck Be part of America's premier outdoor living brand with decades of industry leadership. Help shape the success of entrepreneurs launching their own construction businesses. Make a real impact - every day you'll see the results of your coaching in the form of beautiful backyards and thriving local businesses. Competitive compensation, benefits, and opportunities for growth within Empower Brands. About Archadeck Outdoor Living: Archadeck Outdoor Living, part of Empower Brands, is the nation's leading designer and builder of custom outdoor living spaces - including decks, porches, patios, fire features and shade structures. With over 70 independently owned locations across North America, we bring design, craftsmanship, and professionalism to every backyard project. We're growing fast - and we're looking for a Construction Field Support Manager who is passionate about residential construction and about helping others succeed. This is a unique opportunity to blend your field expertise with mentoring and operational coaching to help new and existing franchise owners thrive. WHO WE ARE: Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote
    $57k-91k yearly est. Auto-Apply 30d ago
  • Senior Support Manager - NJ/ NY

    Photon Group 4.3company rating

    Remote job

    Ensure delivery excellence leading up to high CSAT for assigned portfolio Work closely with all levels within Client organization, demonstrate executive leadership skills and drive expected outcomes Lead global teams and achieve shared goals between the organization and its Clients Conduct regular proactive delivery governance with clients and internal teams Constantly identify and mitigate risks to ensure efficacy in delivery Ensure all engagements are delivered as per commitments Drive service improvements and innovation in service offerings and engagements Improve organizational capabilities in service delivery with ideas, tools, best practices Mentor team members to scale into potential leadership roles Build strong leaders within the function to handle current and upcoming priorities Present ideas to large groups and communicate effectively with senior stakeholders Support business development activities to increase revenue footprint for the company Demonstrate good understanding of Agile Execution, Estimation Process and Program Tracking/Reporting Manage P&L, Revenue Reporting, Gross Margins and other relevant financial metrics for defined portfolio Report to senior leadership the plan vs. Performance for all the projects within the assigned portfolio Ensure strategic investment aligns with business strategy and drives operating results
    $61k-105k yearly est. Auto-Apply 60d+ ago
  • Sr Zone Manager: Cadillac (California)

    General Motors 4.6company rating

    Remote job

    The Sr Zone Manager is responsible for the development and performance of all sales, aftersales and advertising activities in a Cadillac Zone. Builds and leads a dynamic field team, provides leadership towards the achievement of maximum profitability and growth in addition to building strong relationships. Establishes plans and strategies to expand the customer base for the dealers in the zone. Work involves a great deal of communication, creativity, negotiation, presentations and decision making. The position has wide latitude for independent action. Will lead support personnel in the areas of product training, vehicle technology training, accessories, financial services, business development and dealer digital marketing strategy. The selected candidate will assume territorial responsibility over California and Hawaii. Relocation may be provided. Role Responsibilities Drive Sales and Aftersales objective attainment for the zone Promote Local Market Association (LMA) alignment and effectiveness through dealer and agency partnership Drive communication that supports the Cadillac Business and Go-To- Market Plans Mentor, train, coach and develop district manager talent Champion the development of a Business Development Culture that drives sales and aftersales opportunities Encourage dealer engagement and excellence in Tier Three digital Direct district manager teams to optimize inventory turn rates Work in partnership with the Accessory Distributor and Installer (ADI) to facilitate dealer and LMA accessory integration Assist in development and implementation of Zone customer retention and conquest strategies Hold dealers accountable through a robust dealer business and action planning process for Sales and Aftersales growth Manage the facility image program while overseeing the dealer network in the Zone Champion overall Zone training performance and Sales and Aftersales excellence Spearhead the customer experience process as so the customer is at the center of everything we do Administer dealer contractual agreements; ensure compliance to retail sales performance, customer satisfaction, dealer profitability and net working capital Ensure proper utilization of dealership empowerment tools Role Qualifications Bachelor's degree in business, Marketing, or related areas, MBA or Masters preferred 9+ years' experience in sales, marketing, or related fields required Dealer contact experience. Results-Oriented Leadership - Demonstrated ability to drive sales growth and meet or exceed performance targets by aligning field strategy with GM's broader business goals. Influential Communicator: Strong ability to lead through influence rather than authority. Motivates cross-functional teams, dealer partners, and internal stakeholders toward shared Relationship Management: Proven success in building trust-based, long-term partnerships with dealership personnel, regional leadership, and cross-functional partners. Computer skills to develop, maintain & analyze complex sales data at district, zone, and regional levels. Data-Driven Decision Making: Uses performance data, retail metrics, and customer insights to make informed decisions and tailor action plans by market. Excellent organizing & planning skills to coordinate multiple simultaneous tasks - Agility and Adaptability - Comfortable working in fast-paced, changing environments while remaining focused on delivering results and adapting strategy in real time. Demonstration of willingness to innovate and embrace change in a positive way that may be unpopular but needed. Ability to work independently & deal with conflicting priorities while managing their team, advising senior leadership, and dealers. Ability to think strategically and navigate highly complex business objectives. Prior supervisory or leadership experience in managing dealer-facing teams is preferred. Coaching and Development - Demonstrates highly effective on-the-job coaching, mentoring, and developing employees. Also demonstrates strong ability to address performance to enhance field team capabilities and dealer performance. Conflict Navigation - Comfort with addressing conflict. Skilled in addressing performance gaps, navigating dealer or team conflicts, and delivering feedback in a direct yet collaborative manner to reach resolution. Creative Problem Solver - Extensive knowledge of problem analysis methodologies & ability to develop innovative solutions to complex business challenges in high-pressure or resource-constrained environments. Delegation and Prioritization - expertly manages workload across multiple districts supporting large groups of dealerships and team members by prioritizing high-impact activities and empowering others to take ownership. #LI-HM1GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as remote. This means the selected candidate may be based anywhere in the country of work and is not expected to report to a GM worksite unless directed by their manager. The selected candidate will be required to travel at least 50% or more on a frequent basis. This job may be eligible for relocation benefits. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $72k-95k yearly est. Auto-Apply 10d ago
  • Branch Support Manager

    SFMC Home Lending

    Remote job

    Job Description At SFMC Home Lending, our unique values serve as a compass for our actions and are the foundation of our culture. We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved. We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives. We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts. SFMC Home Lending is currently hiring for a Branch Support Manager . The Branch Support Manager is responsible for ensuring that the branch/team processes and role functions are executed optimally in those branches without in-branch processing. They will have direct management of assigned direct reports in regard to staffing, training, performance appraisal, corrective action, policies and procedures, company products, and compliance with state and federal regulations and company policies. Duties include: Managing the Contact to Contract to Closing systems. Serving as a liaison between Referral Partners, Loan Officers, LOA's, Corporate Processing, Underwriting, Operations, Sales, and Post-Closing as part of monitoring the branch pipeline. Directing and overseeing the daily operations and workflows of direct reports, including individual pipeline management, overall production, quality, resolving daily file issues and providing detailed instructions. Assist with the training and development of LOA's within the branch. Working on long-range projects, process improvement and communicating updates as appropriate. Other duties as assigned by leadership. Requirements 3+ years of mortgage experience, including all areas of the loan process and process improvement, as well as a thorough knowledge of FHA, Conventional, VA and USDA product financing. 3+ years of previous management experience is strongly preferred. Bachelor's Degree is preferred Skills: Strong written and verbal communication skills with the ability to communicate effectively with a diversity of audiences. Big picture vision with the ability to simultaneously see the incremental steps necessary to achieve goals. Proven ability to influence and manage strong personalities to achieve results without hierarchal authority. Demonstrated problem-solving ability. Strong planning and organization skills, to include identifying strategies, setting priorities, goals and work schedules, creating and implementing action plans, monitoring/tracking progress, and evaluating progress and results. Must have attention to detail and customer service focus. Ability to manage multiple priorities in a fast-paced, dynamic environment with strict time requirements. Proficient with MS Office, with a knowledge of industry automation and software. High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work From Home Wellness Resources
    $63k-111k yearly est. 5d ago
  • Email Department Lead

    Onda

    Remote job

    Email/SMS Marketing Department Lead We're seeking an experienced Email/SMS Marketing Department Lead to work full time as an independent contractor under Onda with D2C eCommerce clients. As an email marketing lead, you will have the opportunity to work with a dynamic team of talented Email Marketers to oversee all aspects of email marketing campaigns from research, content creation, to dissemination. You will be in charge of training meetings, oversight of client interaction, and fostering teamwork within the department. You will meet with our Chief Marketing Strategist to create plans for the department. This is a remote position. As our ideal candidate, you will bring a wealth of experience and creativity to the role. You will be responsible for overseeing the development and execution of email marketing campaigns that are effective, engaging, and memorable. You'll work collaboratively with your coworkers across departments to ensure that campaigns meet or exceed expectations, and that our clients' offerings get maximum uptake. To be successful in this role, you should be able to craft accessible, engaging, and compelling texts that capture the reader's attention. You'll have experience with Klavyio and other email marketing platforms and stay up-to-date on new technological developments that facilitate the dissemination and monitoring of campaign features. You will have had experience running a team and helping create an environment of growth and collaboration within that team. About the Company Onda (*********************** partners with brands to help them grow, by way of our pool of highly vetted talent experts within all areas of digital marketing. Onda acts as a "one-stop-shop" for e-commerce brands seeking assistance with their digital marketing labor and execution needs by providing premium talent. Joining our talent network offers you connections to top-tier weekly training and opportunities to trouble shoot any issues that may arise on your accounts. This, coupled with a variety of support departments (scheduling, billing, client resolution, etc) to help you focus on what you do best and help us all grow as a business. Responsibilities Develop and implement email and SMS marketing strategies to achieve client goals and objectives Conduct market research and analysis to identify target audiences and create customer segments for campaigns Create engaging and effective email and SMS content that aligns with client brand messaging and voice Collaborate with designers to develop visually appealing email templates and graphics Monitor and analyze email and SMS campaign performance metrics, including open rates, click-through rates, and conversions Use customer data and insights to optimize campaigns for maximum engagement and revenue generation Stay up-to-date on industry trends and emerging email and SMS marketing technologies Work closely with cross-functional teams to ensure campaigns are delivered on time and meet client expectations Skills Strong written and verbal communication skills, with the ability to craft compelling email and SMS copy Excellent organizational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously Experience with email marketing automation platforms, such as Klaviyo Familiarity with SMS marketing platforms and tactics Ability to analyze data and extract insights to inform marketing strategies Understanding of email and SMS marketing best practices and industry trends Creativity and innovation in developing new email and SMS campaign ideas An eye for good Email designs and necessary tools need to create them Qualifications 5+ years of experience in email and SMS marketing Experience with Klaviyo and other email marketing automation platforms Strong knowledge of email and SMS marketing best practices and strategies Excellent written English and verbal communication skills Proficiency in data analysis and reporting tools Ability to work independently in a remote environment Additional Information This is a 1099 independent contractor, Full time position 100% remote work The number of work hours is based on the number of client accounts you have at any given time You have a flexible schedule, but meetings and communications with clients occur between the hours of 9 am - 5 pm EST The ecosystem comes with various support functions, including scheduling, a designated billing department, and other admin functions so you can focus on what you do best You will have designated email and Google Meets for client communication
    $30k-58k yearly est. 60d+ ago
  • End User Support Manager (Hybrid - Jersey City)

    Arch Capital Group Ltd. 4.7company rating

    Remote job

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. The Manager, End User Support is responsible for leading a high-performing team of support professionals across multiple regions, with a primary focus on ensuring excellent end-user service delivery for all physical and virtual endpoint devices, mobile platforms, and telecommunication systems. This role includes ownership of Deskside Support function, providing hands-on leadership in support operations, vendor management, white glove services, and technology lifecycle initiatives. The ideal candidate will possess strong experience Global environments, budget oversight, and hardware refresh programs, including support for mobile contract lifecycle management and reduction of technical debt across sites. OFFICE SET-UP: This role is a hybrid position based primarily in our Jersey City office, requiring 3-4 in-office days each week. In addition, there is a regular expectation to be on-site at our New York City office once per week. Essential RESPONSIBILITIES and ACCOUNTABILITIES * Serve as the single point of contact for all Deskside Support escalations and ensure timely incident resolution. * Lead day-to-day operations of the Deskside Support End User Support function, including staff scheduling, workload distribution, SLA performance, and continuous improvement. * Design, implement, and manage hardware refresh projects for laptops, desktops, peripherals, and mobile phones, including deployment and decommissioning. * Oversee white glove/VIP support services ensuring a high-touch, executive-ready experience for senior leadership and other high-profile users. * Partner with the business to oversee the IT Ambassador program as well as participation in the Voice of the Executive (VOE)/Voice of the Customer (VOC) sessions to facilitate exemplary end user support experiences. * Develop and manage support budgets including forecasting, tracking, and reporting expenditures aligned with IT strategic objectives. * Collaborate with key Value-Added Resellers (VARs) and service providers to manage contracts, procurement, warranties, service agreements, and issue escalations. * Demonstrate hands-on leadership and oversight of site refresh and remediation of technical debt by ensuring infrastructure and user environments are current, standardized, and supportable. * Ensure compliance with security standards and IT governance policies, particularly regarding mobile device management and endpoint security. * Drive support excellence through regular KPI reporting, ticket analysis, and feedback loops to continuously improve customer experience. * Act as the liaison for global and regional teams to deliver services consistently across all Arch locations and employees * Participate in and lead lower-risk IT projects related to desktop, voice, or mobility solutions. * Hire, train, coach, and evaluate support personnel, fostering a culture of customer-centricity, accountability and high performance. Knowledge & Skills: * Thorough knowledge of assigned technology platform including Microsoft Windows, Active Directory, Microsoft Entra, Office products, * Installed application software and management utilities, desktop and laptop Excellent organizational skills. * Ability to manage time well in a fast paced environment and prioritize tasks frequently. * Deep understanding of mobile device management technologies and industry accepted security policies. * Broad knowledge of optimization and full utilization of technology supported, including a solid understanding of technology capacity and limitations. Solid interpersonal and communication skills to deal effectively with all kinds of internal customers and external vendors. * Effective Customer service, leadership and team motivational skills. * Excellent problem solving, diagnosing and troubleshooting skills. Education & Experience: * Bachelor's degree in Information Technology or a related field preferred; equivalent technical experience considered. * 7+ years of experience in End User Support or Service Desk management roles. * 5+ years of experience with budget oversight and technology lifecycle projects. * 2+ years of experience managing global support operations or geographically dispersed teams. * Prior experience supporting VIPs and providing white glove IT services is required. Working Conditions/Environment & Physical Demands: Normal office environment Some lifting of hardware of 10 or more pounds, reaching overhead and crawling into tight spaces to install cabling. Work occasional off-hours work and on-call responsibility #LI-Hybrid #LI-ZP1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $120,000 - $155,000/year * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC
    $120k-155k yearly Auto-Apply 39d ago
  • Bioprocess Specialist Manager

    Job Listingsfujifilm

    Remote job

    We are hiring a Bioprocess Specialist Manager. The Bioprocess Specialist Manager will be responsible for sales and support for all FujiFilm Life Science Bioprocess products and . MUST BE BASED IN Northeast or Southeast US Market. Region covers entire northeast and southeast market from Quebec to Florida including LA, MS, TN, AL, WV, GA, SC, NC, VA, MD, DE, NJ, PA, NY,NH, MA, RI, VA and ME. Company Overview At FUJIFILM Irvine Scientific (dba FUJIFILM Biosciences), we turn curiosity into breakthroughs that advance the field of life sciences. By offering a comprehensive portfolio of products and services in cell culture media, discovery research reagents, recombinant growth factors and proteins, fine chemicals, and critical assay materials, we partner with the brightest minds in biotech and pharma to tackle the world's biggest health challenges. Imagine being part of a team that enables life-changing discoveries like new vaccines, therapies, and advancements in regenerative medicine. Our culture fosters curiosity, collaboration, and innovation, and we pride ourselves on delivering unparalleled quality and service to our partners. If you're ready to make an impact, your future belongs with us at FUJIFILM Irvine Scientific (dba FUJIFILM Biosciences). Our headquarters in Santa Ana, California, is surrounded by world-class schools, lush parks, and scenic beaches like Laguna and Huntington, making it an ideal place to live, work, and explore. With additional campuses across the US, Europe, China, and Japan, we offer opportunities to make a difference worldwide. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description Responsibilities: Achieve assigned target for Bioproduction products and services in their assigned region Provide Bioproduction sales support to Bioscience Account Manager, Distribution and Global Strategic Account Teams by attending customer meetings, tradeshows and workdays Identify new opportunities at local Global Strategic Account locations Identify non-Global Strategic Accounts that have potential to reach revenue levels for Bioproduction products over $1M Support distributor partners on how to place and sell bioproduction products Follow process on entering opportunities into CRM and keeping information correct and up to date Provide information to internal teams on customer feedback, market updates and competitor information Complete all assigned training and classes Attend all required meetings Achieve annual/quarterly targets through successful promotion of all Bioproduction products and services. Develop and maintain a full understanding of the FUJIFILM Biosciences value proposition and a high-level knowledge of competitive products and services. Prospecting, forecasting, generating proposals, preparing sales quotations, initiating, and planning customer visits at all levels of the customer organization. Required Skills/Education: Bachelor's Degree in a Life Science Area 5-10 years of Bioproduction Sales Energetic Leadership Positive attitude that can motivate team Highly motivated and competitive Willingness to find new customers Excellent communication and interpersonal skills Ability to multitask and adjust quickly. Customer focused/Strong networking skills Well organized Ability to work with others and independently as required. Strong business acumen Excellent negotiation skills Proficient in Word, Excel, PowerPoint, Outlook, SFDC Understanding of sales process and definitions Bioprocess workstream Market Dynamics of individual sales territories Funnel Management Ability to speak, read, write, and communicate clearly in English. Travel 50%-60% throughout assigned region. Salary and Benefits: For California, the base salary range for this position is $115,108 - $161,257. Compensation for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience, location, etc.). Medical, Dental, Vision Life Insurance 401k Paid Time Off *#LI-remote EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (*******************).
    $115.1k-161.3k yearly Auto-Apply 3d ago
  • Corporate Support Manager

    Crosscountry Mortgage 4.1company rating

    Remote job

    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: As a Corporate Support Manager for CrossCountry Mortgage LLC., you'll be responsible for the daily operations of the assigned territory of mortgage office staff and maintaining an efficient workflow for the branch's loan pipeline. Your experience running a mortgage office will be an asset to you as you provide compliance training and manage your team's industry knowledge and will help you to identify talented personnel during the interview process. Job Responsibilities: Understand assigned territory branch needs and develop plans to address them. Resolve branch complaints. Participate in one-on-one meetings with branch managers or branch operations managers to improve workflow and resolve issues. Monitor and follow up with branch employees to maintain the proper workflow. Ensure assigned branches comply with all corporate and regulatory policies and procedures. Develop, review, and recommend overall operational systems and procedures for the mortgage lending function. Develop new methods and procedures to increase operations efficiency. Manage projects for deployment of new systems and procedures. Maintain broad knowledge and thorough understanding of applicable federal, state and agency regulations and guidelines. Develop and maintain effective organization through the selection, training, compensation, motivation, and review of branch employees. Guide and direct employees to assist their professional development. Monitor daily, weekly, and monthly production and compliance reports. Qualifications and Skills: A minimum of 3 to 5 years' experience in Operations, Processing, or Underwriting. A minimum of 3 to 5 years' management experience. Strategic understanding of the mortgage lending function. Experience with Encompass LOS system, a plus. Excellent communication and customer service skills. Excellent knowledge of processing, closing and funding loans in accordance with Investors and Agency guidelines including federal and State required practices. Ability to prioritize and meet deadlines. Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment. Proficient with Microsoft Office Suite. Knowledge of FNMA, FHA, GNMA and VA housing loans. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Base Pay: $75,000.00 - $90,000.00 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $75k-90k yearly Auto-Apply 16d ago
  • Department Leader (Environmental Assessment & Remediation)

    Civil West 4.6company rating

    Remote job

    Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future. Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world. Ready to shape the future of resilient communities? REPRESENTATIVE RESPONSIBILITIES: Understand, protect and promote our empathetic, people-focused culture in all aspects of the business. Lead with empathy, strong communication, and a people-focused approach to achieve successful results for the Southeast Area. Support and shape the company's people-focused culture by promoting inclusivity, diversity, and collaboration by reinforcing positive workplace values and encouraging teamwork and cross-functional collaboration. Lead the Department and collaborate with teams across Verdantas to drive a positive, engaging workplace consistent with our core values. Ensure the Department meets its operational performance metrics including utilization, billing, collections, sales, and health & safety. Ensure the Department delivers quality work and achieves client satisfaction. Drive Department staffing, hiring, retention, and engagement efforts. Expand Verdantas' presence and market share in the Southeast Area. Monitor weekly workload and staff allocation to balance resources and project demands. Review weekly time sheets and expense reports and ensures that company policies and procedures are followed. Actively manage their own projects and clients with strong financial performance and high client satisfaction. Mentor staff to achieve personal and career growth. Conduct performance reviews and engage in meetings with staff to provide ongoing feedback on performance and guide professional development. Assist Area and Practice Leaders with staff loading and staff resource management/allocation. Maintain a high external profile through membership/attendance in industry organizations and continually growing a contact base Coordinate and communicate with Human Resource Department, as necessary. QUALIFICATIONS: Servant leadership approach to the business - leading by example Empathy and understanding while maintaining technical and client service excellence. A team builder, encourager and willing mentor Proven ability to build strong partnerships and relationships both internally & externally. Bachelor's degree in Civil/ Environmental Engineering, Environmental Science or Geology - Advanced degree is preferred. A minimum of 12-15 years of experience in the engineering consulting industry. Registered as a Professional Engineer or Professional Geologist preferred Demonstrated success in project and client management. Experience in marketing/business development as it relates to new client acquisition. Demonstrated people management and mentoring experience. Salary Range: Salary: Salary based upon the depth and relevance of a candidate's experience as it relates to the position description Benefits: Flexible Work Environment Paid Parental Leave Medical Dental Vision Life and AD&D Insurance Short-Term and Long-Term Disability 401(k) with Company Match Paid Time Off + Holidays Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce. Verdantas is an EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet
    $30k-48k yearly est. Auto-Apply 60d+ ago
  • Merchandising Manager - Columbus, IN

    Merchandising Services Company

    Remote job

    Merchandising Services Company's vision is to be the premier merchandising company in the US, respected for our innovative planning and execution. We would love for you to consider becoming part of our team! We are looking for a Convenience Store Merchandising Manager. The starting pay salary is $38,000.00 - $40,000.00 per year with pay increases and advancement opportunities available. There are approximately 8 weeks of travel per year. Full-time, Daytime hours, with early access to earned wages through the Paycor wallet, plus Vehicle allowance. Must be able to travel with company provided hotels. Travel pay and Per Diem offered when traveling. Primary Job Functions This position will be responsible for the assigned geographic area, including the development, growth, management, and execution of all merchandising business for Merchandising Services Co. In a convenience store setting, responsibilities may include: Utilizing a Plan-O-Gram to complete the merchandising of existing in-store products, to include, but not limited to; Tagging, moving, and/or rearranging of existing in-store products on existing shelves, in bins, inside coolers, or any other areas of the store. Requirements, Education, Experience, and Equipment You must be at least 18 years old and possess a valid Real ID-verified driver's license or passport for air travel. Additionally, you must have reliable transportation and provide proof of auto insurance. The manager is required to possess and safely operate an insured personal vehicle suitable and appropriate for the job. (a truck, van, SUV, or car capable of pulling your own trailer with a hitch) High school diploma/GED required; Associate or Bachelor Degree preferred Prefer 3 or more years in Beverage (CSD/Beer) industry background. Including resets and merchandising of beverage coolers and center store products. However, we will train the right candidates. Prior management and/or recruiting experience desired. Must possess excellent communication and organizational skills. Required to possess a smartphone device capable of submitting payroll and reports. Must possess a PC or laptop. Must be able to travel frequently as described above within your assigned business unit or other MSCO territories as needed. In Addition: A United Healthcare-sponsored Health POS Plan to include: Dental and vision coverage Voluntary short/long-term disability Voluntary life insurance Bi-weekly pay via direct deposit - with On - Demand Pay Option Company-provided uniforms Eleven paid holidays, sick/personal time, and earned vacation Birthday gift card program for family members Work-from-home opportunities Please check us out on our website: ******************************* We are looking for individuals with a very specific skill set. Applicants that do not meet minimum requirements, will not be considered. MSCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $38k-40k yearly 10d ago

Learn more about department manager jobs

Top companies hiring department managers for remote work

Most common employers for department manager

RankCompanyAverage salaryHourly rateJob openings
1POWER Engineers$90,837$43.670
2Eurofins$80,344$38.630
3Priority$68,330$32.850
4The Wood Company$67,467$32.440
5Amec Foster Wheeler$67,467$32.440
6Univ. Of Texas Cancer Ctr.$67,453$32.436
7Jacobs Enterprises$67,430$32.427
8Floor & Decor$33,910$16.30284