Department manager resume examples for 2025

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Updated March 26, 2025

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Department manager resume

Samuel Wilson

(780) 555-6761 | swilson@example.com

Bentonville, AR | 70548 S. Elm Rd. - 63997

Work experience

2020 - Present
Department Manager, Walmart - Bentonville, AR
- Assisted in the management of four Account Managers within the district in obtaining sales goals, including volume and gross profit.
- Teach and train new associates on company policies and procedures.
- Assisted the merchandisers on the sales floor by providing accurate counts of all items in the back room of the store.
- Accept payments for purchases merchandise; supervise cashiers as well as door greeters and customer service associates
2013 - 2020
Shift Supervisor, Burger King - Baltimore, MD
- Ensured all departments maintained the highest standard of timely delivery and customer service.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Visited each food preparation station and observed the hygiene and taste quality of food being served ton customers.
- Managed delivery of time-critical food products.
2011 - 2013
Certified Nursing Assistant, Genesis HealthCare - Silver Spring, MD
- Checked vital signs and also assisted in transporting them to rehabilitation and restorative services.
- Assisted with ADL's Transporting from one unit to another Transferring from chair to bed and vice versa Vital Signs
- Administer Foley catheter care and feeding tube maintenance within the scope of practice of a CNA.
- Developed patient care plans, including assessments, evaluations and nursing diagnoses.
2010 - 2011
Deli Associate, Four B - Baltimore, MD
- Cleaned and maintained meat slicers and deep fryer.
- Cut meats and cheese using deli slicer, made salads and took orders from customers.
- Prepare Hot and Cold Deli Trays.
- Use slicer ; Cut meat and cheeses - Answer Phones - Customer Service - Take Plater Orders
- Helped on the front line (Cashier) * Conducted preliminary food preparation.

Skills

CMA
Direct Supervision
Successful Performance
Procedures
Ensure Freshness
Product Freshness
Sales Goals
Communication
Vital Signs
Food Products

Education

High School Diploma, (2010 - 2010)
,

Assistant department manager resume

Carolyn Fox

Assistant Department Manager

(800) 555-2220 | cfox@example.com

Chicago, IL | 25939 N. Evergreen Ln. - 13878

Work experience

2011 - Present
Assistant Department Manager, McDonald's - Chicago, IL
- Maintained company policies, procedures, and ensured high standards of customer service.
- Observe and evaluate workers and work procedures in order to ensure quality standards and service
- Provided excellent customer service and employee training.
- Cross-trained and backed up other customer service managers.
- Implement employees policies and procedures.
2010 - 2011
Merchandise Planner, Legends Hospitality - Indianapolis, IN
- Established and maintained all records necessary to administer purchase orders upon completion.
- Compose Purchase Award Summary reports for Purchase Orders in excess of $30,000.
- Developed a unit assortment plan that maximized business and supported financial plans.
- Partner with merchandising to develop annual and seasonal departmental financial plans.
- Recommended promotional and markdown strategies based on historical results and recent trends to enhance sales and margin.
2006 - 2010
Planner, Thermo Fisher Scientific - Indianapolis, IN
- Order MRO and departmental expense items.
- Provided engineering product improvements, shop tooling supply, inventory reductions, material logistics and identifications.
- Confirm purchase orders with the supplier.
- Ensured compliance with Pilot Agreement contract, FAA regulations, and company policies and procedures.
- Maintain communication with tower to ensure open alleys and terminal slots for pilots.
2005 - 2006
Assistant Buyer, Walmart - Indianapolis, IN
- Work closely with marketing and public relations to promote key items.
- Verified price differences and missing item information between the register and sales floor.
- Communicated with Replenishment team and Suppliers on new items, status changes and price changes.
- Trained and developed new Assistant Buyers.
- Procured components for the manufacturing process Expedited purchase orders and maintained good supplier relations

Skills

Communication
Product Development
Demand Planning
Hardware
Safety Stock
Usda
Product Availability
Order Merchandise
Facility
Management System

Education

Bachelor's Degree, Business (2002 - 2005)
Central State University
Wilberforce,

Display department manager resume

Philip Wilson

Display Department Manager

(710) 555-0980 | pwilson@example.com

Boston, MA | 62391 S. Maple Rd. - 82768

Work experience

2018 - Present
Display Department Manager, Stop & Shop - Boston, MA
- Promoted from cashier to Cash Department Head.
- Managed a team of over 75 employees including cashier department heads, cashiers, and customer service desk associates.
- Developed and implemented policies, procedures, and process improvement initiatives to increase customer satisfaction.
2008 - 2018
Display Department Manager, Stop & Shop - Boston, MA
- Developed and implemented policies, procedures, and process improvement initiatives to increase customer satisfaction.
- Managed a team of over 75 employees including cashier department heads, cashiers, and customer service desk associates.
- Manage backstock area in a neat an orderly manner to mirror what is on sales floor.
2006 - 2008
Attendant, Levy Restaurants - Phoenix, AZ
- Work as a customer service representative for the Pirates top executives during the games.
- Provide customer service to all suite holders and single game renters.
- Operate carpet sweep machine, carpet cleaner and repair or replace carpet as needed to maintain facility.

Skills

Customer Service
Safety Rules
Patient Rooms
Menu Items
Company Standards
Basic Maintenance
Safety Hazards
Miscellaneous Job
Store Management
Meeting Rooms

Education

High School Diploma, (2006 - 2006)
,

Electrical department manager resume

Megan Scott

Electrical Department Manager

(760) 555-9325 | mscott@example.com

Atlanta, GA | 6392 S. Evergreen Ln. - 41049

Work experience

2019 - Present
Electrical Department Manager, Macy's - Atlanta, GA
- Managed associates working on the sales floor.
- Operated POS system, and received payment by cash, check, credit cards, vouchers, or automatic debit.
- Minimized/reduced turnover while maximizing employee potential by encouraging employee input, building team morale and promoting open communication.
2016 - 2019
Electrical Foreman, IBEW - Atlanta, GA
- Install, repair, maintain and upgrade electrical systems and equipment.
- Fabricated support for light fixtures, transformers, motors, and other equipment.
- Solved maintenance problems by studying layout drawings, wiring and schematic diagrams, and analyzing construction and operating characteristics.
2006 - 2016
Maintenance Electrician, ISC Constructors - Baton Rouge, LA
- Serviced and maintained process instrumentation 4-20ma electrical systems * Installed and calibrated 4-20ma current loop displays, transducers, flow meters.
- Assist in installation of new equipment.
- Test and troubleshoot many problems ranging from 12 volt control systems up to 480 volts AC.
- Used tools such as cable reels, stripping tools, cable cutters, drill press, grinders, power hand tools.
2000 - 2006
Industrial Electrician, MMR Group - Baton Rouge, LA
- Up to date JLG Man lift operator card and OSHA 10-hour training.
- Installed and repaired electrical systems, apparatus and electronic components of industrial machinery and equipment
- Hang and install light Fixtures Bend conduit install receptacles run low voltage wire pull wire Complete task as instructed

Skills

VAC
Project Completion
Department Inventory
Hardware
Allen-Bradley
New Equipment
Electrical Systems
Company Policies
Nfpa
Facility

Education

Certificate, Electrical Engineering (1993 - 1994)
Georgia Institute of Technology
North Atlanta,

Repair department manager resume

James Shaw

Repair Department Manager

(590) 555-9566 | jshaw@example.com

Charlotte, NC | 16565 S. Main Ln. - 55975

Work experience

2013 - Present
Repair Department Manager, Walmart - Charlotte, NC
- Freight sorting and price-checking, making sure everything is in place to go out on the sales floor.
- Heightened and maintained higher sales goals for department.
- Advise distributors on policies and operating procedures to ensure functional effectiveness of business.
2009 - 2013
Repair Technician Lead, Children's Hospital of Philadelphia - Philadelphia, PA
- Completed virus repair, data backup, laptop hardware maintenance and repair, intercommunication was held through Outlook email.
- Maintain a clean and functional hospital, by cleaning and disinfecting patient rooms, restrooms, and assigned areas.
2008 - 2009
Electronics Engineering Technician, Lockheed Martin - Philadelphia, PA
- Acted as the proposal lead for risk analysis as well as the technical lead on optical testbed for radiometric calibration assessments.
- Develop assembly drawings for interconnect cabling and test hardware assemblies.
- Constructed electronic prototypes from engineering drawings.
- Performed instrument installation and operate electrical testing equipment, pneumatic systems testing, flight hardware deployments and manual testing.
- Validated RF signal generation to timelines and electronic order of battle.
- Presented these documents for project management and SQA review.
2006 - 2008
Electrical Engineer, The Home Depot - Philadelphia, PA
- Assist consumers in purchasing electrical hardware for home and business purposes.
- Completed circuit schematic design and PCB layout; test boards were made from design; successfully tested.
- Assisted with training engineers in the methodology of product architecture.
- Develop electrical design bases for projects.

Skills

Lab Equipment
QA
Final Inspection
Ieee
I2C
Electrical Engineering
Customer Service
Procedures
Electrical Design
Control Systems

Education

Bachelor's Degree, Computer Engineering Technology (2003 - 2006)
City College of New York of the City University of New York, The
New York,

Service department manager resume

Cynthia Sanchez

Service Department Manager

(950) 555-5990 | csanchez@example.com

Atlanta, GA | 23250 N. First St. - 41005

Work experience

2020 - Present
Service Department Manager, The Home Depot - Atlanta, GA
- Conducted monthly sales meetings to present sales goals, action plans, and event promotions.
- Headed loss prevention and safety teams.
- Work with associates and customers on projects and product knowledge.
- Manage associates in customer service, product knowledge and new ways of merchandising.
2017 - 2020
Department Supervisor, Walmart - Bentonville, AR
- Provided customers with service according to their needs,U boats pulling and loading, Pallet loading, sales floor rep.
- Coordinate with store management in order to prepare training and job orientation programs for all new hires.
- Maintained the connection center in accordance with company policies and procedures by properly handling claims and returns.
- Provided training to employees to increase product knowledge, and use of technology.
2016 - 2017
Team Leader, Brown Brothers Harriman & Co. - Boston, MA
- Install, upgrade, and troubleshoot hardware and software.
- Perform Security for SAP ERP systems or ECC 6/NW 7.1 , BI/BW, HR, FICO, CRM, SCM
- Installed, updated and maintained software and hardware for over one hundred workstations.
- Developed and maintained data mapping documents, conversion tools, procedures and tasks.
2006 - 2016
Certified Public Accountant, Fidelity Investments - Boston, MA
- Created management reports for monthly business activity.
- Assisted Controller in the preparation of financial statements in accordance with GAAP and company policy.
- Used QuickBooks to generate and submit accounts receivable.
- Control A/P, month end bank reconciliation, worked with CPA to check daily bank transactions and other accounting functions.
- Prepared monthly journal entries for prepaid expenses, accrued expenses, depreciation and other non-cash transactions.
- Processed payroll for clients ensuring gross payroll and deductions calculated properly.

Skills

Service Technicians
Store Management
Quality Standards
Ensure Customers
Powerpoint
Repair Orders
Communication
Retail Sales
Procedures
Valuable Input

Education

Bachelor's Degree, English (2003 - 2006)
University of Massachusetts Boston
Boston,

Title department manager resume

Sarah Warren

Title Department Manager

(580) 555-8355 | swarren@example.com

King of Prussia, PA | 19089 N. First Rd. - 30670

Work experience

2015 - Present
Title Department Manager, Nordstrom - King of Prussia, PA
- Manage a team of twenty counter managers and sales people in the department to achieve daily sales goals.
- Develop strategies to promote successful growth in business sales goals.
- tracked sales, loss prevention, kept items well stocked, was up to date with new trends)
- Improved and maintained partner relations through consistent and repeatable communication practices.
- Participated in the hiring process for new store employees through conducting phone screens and setting up in person interviews.
- Led department to meet sales goals by effectively scheduling and supervising a team of over 15 personnel.
2005 - 2015
Real Estate Paralegal, Excelsior Defense - Lynchburg, VA
- Handled 100 closings per month independently for Real Estate, Foreclosure's and Condemnation proceedings.
- Draft documents relevant to the purchase or sale of real estate.
- Maintained all portfolio corporate minute books.
- Coordinate escrow with title companies and lenders.
2002 - 2005
Paralegal, LAW OFFICES OF WINN SIMS - Lynchburg, VA
- Communicate with clients regarding treatment plans, providers, and insurance companies for billing statements and treatment plans.
- Prepare discovery demands and responses.
- Communicated with experts, investigators, courthouse staff, clients, and opposing counsel(s).
- Edited and proofread legal documents; created general letters, memos, standard business forms and prepared extensive expense reports.
1994 - 2002
Legal Secretary, James River Equip - Lynchburg, VA
- Typed briefs, memorandums, orders, and various, extensive legal documents for all five lawyers.
- Managed office for private practice attorney; made significant improvements in client billing process and overall office operation
- Answered incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.

Skills

Title Companies
Dictaphone
Telephone Calls
Title Department
Legal Documents
Document Preparation
Buyers
Real Estate
Corporate Clients
Counsel

Education

Bachelor's Degree, Business (1991 - 1994)
Liberty University
Lynchburg,

How to write a department manager resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in department manager-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the department manager position.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
Include as many relevant hard skills and soft skills as possible from the listing.
Use the most up to date and accurate terms. Don't forget to be specific.

These five steps should give you a strong elevator pitch and land you some department manager interviews.

Here are example skills to include in your “Area of Expertise” on a department manager resume:

Inventory Management
Sales Promotions
Cleanliness
Customer Service
Sales Floor
Product Knowledge
Store Management
Payroll
Performance Reviews
Inventory Control

Loss Prevention
HR
Sales Associates
Direct Reports
Store Operations
Gem
Quality Customer Service
Customer Complaints
Order Merchandise
Cycle Counts

POS
Sales Reports
Store Policies
Front End
Gross Profit
Member Development
Quality Guest
Disciplinary Actions
Performance Evaluations
Geotechnical

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the department manager position. Here is how to most effectively structure your work experience:

List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs.

How to write department manager experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are examples from great department manager resumes:

Work history example #1

Department Manager

Walmart

Weighed, packaged and labeled meat and seafood products, following proper dating procedures.Telemarketer
Maintained the connection center in accordance with company policies and procedures by properly handling claims and returns.
Monitored performance and taught and supported policies and procedures, ensuring compliance.
Managed payroll, Scheduling and Hiring of employees and sub contractors.
Coordinated communication with merchandise operations and vendors for PO creation and maintenance.

Work history example #2

Daycare Provider Assistant

Gold's Gym

Appointed to take care of all ages of children infants, pre-school, and very young kids.
Provided childcare for children and infants while parents focused on their health goals.
Cared for all the children in the nursery.
Certified in both adult and child CPR & First Aid Customer service: greeted members.
Provided in home day care to infants and children.

Work history example #3

Beauty Advisor

Macy's

Applied makeup on clients and customers.
Consulted clients with questions about skincare as well as make-up.
Assisted customers with selecting cosmetic products Demonstrated techniques to apply make-up Operated POS system
Created rapport to maintain relationships and ensure repeat clientele via follow-up and periodic communication.
Advised skin care needs and make-up application to improve image.

Work history example #4

Department Manager

Sprint

Hired as a Retail Communications Consultant and within two months working and exceeding quota, promoted to Lead Retail Communications Consultant.
Used Microsoft Word for written communication and Microsoft Excel and PowerPoint for charts and presentations to my immediate supervisors.
Increased staff productivity and technical ability through effective training.
Increased market share through sales initiatives that included cold calling, prospecting, lead generation and attending small business events.
Managed team of 10-15 outbound business to business representatives selling integrated communication products.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from department manager resumes:

High School Diploma

2010 - 2010

Highlight your department manager certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your department manager resume:

Certified Management Accountant (CMA)
Certified Manager Certification (CM)
Food Safety Manager Certification
Certified Sales Professional (CSP)
Automotive Sales Professional
Certified Food Manager (CFM)
Certified Medical Office Manager (CMOM)
EPA Amusement Operators Safety Certification (EPA)
Certified Security Supervision & Management (CSS)
Project Management Professional (PMP)

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Updated March 26, 2025

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