Department Manager Resume Examples 2023

Research Summary. We analyzed 26,310 department manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Walmart and Lowe's Companies. Here are the key facts about department manager resumes to help you get the job:

The average department manager resume is 290 words long
The average department manager resume is 0.6 pages long based on 450 words per page.
Inventory management is the most common skill found on a department manager resume. It appears on 37.6% of resumes.

After learning about how to write a professional department manager resume, you can make sure your resume checks all the boxes with our resume builder.

Department Manager Resume Example


Samuel Wilson Department Manager Contact Information Bentonville, AR (780) 555-6761 swilson@example.com Skills CMA Direct Supervision Successful Performance Procedures Ensure Freshness Product Freshness Sales Goals Communication Vital Signs Food Products Employment History Department Manager 2020 - Present Walmart Bentonville, AR Assisted in the management of four Account Managers within the district in obtaining sales goals, including volume and gross profit. Teach and train new associates on company policies and procedures. Assisted the merchandisers on the sales floor by providing accurate counts of all items in the back room of the store. Accept payments for purchases merchandise; supervise cashiers as well as door greeters and customer service associates Shift Supervisor 2013 - 2020 Burger King Baltimore, MD Ensured all departments maintained the highest standard of timely delivery and customer service. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Visited each food preparation station and observed the hygiene and taste quality of food being served ton customers. Managed delivery of time-critical food products. Certified Nursing Assistant 2011 - 2013 Genesis HealthCare Silver Spring, MD Checked vital signs and also assisted in transporting them to rehabilitation and restorative services. Assisted with ADL's Transporting from one unit to another Transferring from chair to bed and vice versa Vital Signs Administer Foley catheter care and feeding tube maintenance within the scope of practice of a CNA. Developed patient care plans, including assessments, evaluations and nursing diagnoses. Deli Associate 2010 - 2011 Four B Baltimore, MD Cleaned and maintained meat slicers and deep fryer. Cut meats and cheese using deli slicer, made salads and took orders from customers. Prepare Hot and Cold Deli Trays. Use slicer ; Cut meat and cheeses - Answer Phones - Customer Service - Take Plater Orders Helped on the front line (Cashier) * Conducted preliminary food preparation. Education High School Diploma 2010 - 2010


Alice Lee Department Manager Contact Info San Antonio, TX (870) 555-2130 alee@example.com Skills Processing ProceduresTSAStore ManagementOrder MerchandiseSurveillance EquipmentSuccessful PerformanceCustomer ServiceMcdonaldsCommunicationVisual Standards Employment History Department Manager 2020 - Present HSS San Antonio, TX Provided excellent customer service; Described product functions and accurately explained details and care of merchandise. Directed workers in checking cash receipts, customer service. Assisted new partners in their training, reinforced successful performance and behaviors. Trained new employees on product management and customer service. Shift Supervisor 2016 - 2020 HSS San Antonio, TX Coach employees new and current on proper McDonalds Q.S.C and V procedures to ensure outstanding guest satisfaction. Provide a pleasant dining experience with great customer service. Security Officer 2015 - 2016 HSS San Antonio, TX Performed routine checks of street lights and emergency call boxes to ensure proper functioning. Reported irregularities for fire hazards and security doors left unlocked; sounded alarm and the presence of unauthorized persons. Maintained accurate occurrence log and prompt, courteous communication with supervisors and fellow officers regarding on-site security issues. Execute emergency management procedures for building evacuations and lock downs. Sales/Stock Associate 2013 - 2015 Dollar General San Antonio, TX Assisted with placing freight on sales floor, as well as retainers and totes. Cleaned all areas in the store; including restrooms, sales floor, stock room and parkinglot. Cash out customers, stock shelves, greet customers, front face products and correctly place misplaced items Arranged and reorganized blank space on the sales floor to make merchandise appear more appealing. Education High School Diploma 2013 - 2013


Vincent Perez Department Manager Edgewood, MD vperez@example.com (530) 555-6114 Experience Department Manager 2018 - Present Kohl'sEdgewood, MD Communicated with customers about what they need to provide service and ensure customer satisfaction. Provided customer service on the sales floor, fitting room and cash point areas. Assistant Manager 2009 - 2018 SubwaySan Antonio, TX Provided excellent customer service, oversaw imported/exported inventory. Use POS system to assist customer transactions. Managed total restaurant operations in area staff management, customer relations, budgets, inventory control, and purchasing of f/b. Buyer 1999 - 2009 HPColorado Springs, CO Established and monitored specific supply chain performance measures and processes to assure customer satisfaction. Procured and administered purchase orders for electronic commodities. Evaluated market conditions and trends helping to develop specific short/long range cost/technology strategy roadmaps. Developed the concepts of expense/operations procurement, including contract boilerplate development, contract negotiations, sourcing, and vendor management. Managed a set of suppliers (TI, Motorola, Philips, etc) using supplier performance data collected worldwide. Assistant Buyer 1998 - 1999 Whole Foods MarketBoston, MA Worked with quality control and receivers to maintain the highest quality standards. Provide knowledgeable, professional and personable customer service and participates in suggestive selling. Partner with accounting team to insure accuracy of purchase orders and invoices Participate in monthly inventory process Supervised and trained 15 - 20 employees on sales floor and logistics. Participated in catalog layout, pricing and product development meetings to provide business analysis and make recommendations. Skills Purchase Orders Hardware Staff Members Product Knowledge Company Policies Service Levels Special Projects Inventory Reports Paperwork Assistant Merchandiser Education Some College Courses Business 1998 - 1998 Northeastern UniversityBoston, MA

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Department Manager Resume templates

Zippia allows you to choose from different easy-to-use Department Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Department Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Entry level Department Manager Resume example


Sara Rivera Assistant Department Manager Contact Info Charlotte, NC (990) 555-4405 srivera@example.com Skills JewelrySales GoalsStock RoomBody TreatmentsSpecific DirectionDepotProceduresHalloweenEnsure CustomersService Efforts Employment History Assistant Department Manager 2013 - Present Walmart Charlotte, NC Trained all new associates on safety procedures Hold weekly meetings to recognize associate outstanding achievements, inform associates of sales goals, new products, and new information. Make sure my team is up to date with company policies and SOP's. Developed and improved procedures to meet and exceed customer expectations. Department Lead 2009 - 2013 Lowe's Las Vegas, NV Maximize revenues, managing quality process control procedures to eliminate downtime. Managed fifteen employees and four sales representatives while achieving sales goals. Communicated and demonstrated all HR and Store Management policies, procedures and changes. Developed and implemented policies and procedures to improve rates and increase customer satisfaction. Sales Lead/Sales Associate 2007 - 2009 Best Buy Las Vegas, NV Teach employees about new and upcoming products that will soon be available for purchase on the sales floor. Managed fellow teammates regarding correct policies and procedures. Oversee daily sales floor monetary distributions. Monitor entrances/exits and sales floor for potential theft by identifying suspicious behavior. Makeup Artist 2004 - 2007 Estee Lauder San Francisco, CA Completed Estee Lauder Beautiful Start training, as well as Re-Nutriv Spa training, Beautiful Skin Solutions, Foundation/Color Match training. FREELANCE MAKEUP ARTIST GREENVILLE/INTERNATIONAL CURRENT On call artist for special events and weddings. Articulated Estee Lauder product knowledge clearly and accurately, practiced suggestive selling, and provided customer service. Education Bachelor's Degree Graphic Design 2001 - 2004 Fashion Institute of Design & Merchandising-San Francisco San Francisco, CA


Keith Wood Assistant Department Manager Contact Information Jacksonville, FL (760) 555-5391 kwood@example.com Skills Pallet Jack Staff Members Jewelry Computer System Procedures Company Standards Ensure Compliance Sales Floor Customer Service Order Merchandise Employment History Assistant Department Manager 2011 - Present Walmart Jacksonville, FL Applied customer service to incoming and outgoing customers. Followed company policies and guidelines. Department Lead 2004 - 2011 Nordstrom Jacksonville, FL Plan and execute appropriate events to drive volume, gain sales, turn inventory and exceed expected sales goals. Manage and coach 5 employees Partner with other bussiness Pull weekly and Monthly reports Meeting sales Goals Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Participated in direct vendor communication to coordinate events and implement business plans and visual formats. Schedule staff, assist in new hire interviews, resolve customer issues, work on the sales floor. Customer Assistant 1998 - 2004 AT&T Jacksonville, FL Provided the absolute best customer service to all AT&T customers to ensure they are satisfied with their internet services. Obtain names and telephone numbers of potential customers from sources such as telephone directories, and database. Assist with troubleshooting for DSL high speed Internet. Conducted analysis and troubleshooting via telephone for customers DSL, UVerse, and Dial-up Internet Services. De-escalated calls in alternate service lead role and trained other agents about processes designed prevent problems with internet in the future. Hostess Cashier 1996 - 1998 McDonald's Jacksonville, FL Take orders and deliver quality customer service to the customers Clean and organize the counter and dining area. Request and record customer orders, and compute bills using POS system or pen and paper. Inventory Cleaning of equipment, and dining area Customer service Greeted guests, customer service, take orders and serve food, maintained a clean and safe working environment Education High School Diploma 1996 - 1996


Elizabeth Boyd Assistant Department Manager Ennis, TX eboyd@example.com (830) 555-1758 Experience Assistant Department Manager 2020 - Present WalmartEnnis, TX Provided excellent customer service by identifying their needs and successfully resolving their requests and or issues following company expectations and guidelines. Address customer queries and provide prompt and exceptional customer services. Gauge productivity among management and associates to ensure company standards are met. Assisted in stocking clothing on sales floor Served as Department Supervisor in shoes and deli Provided excellent customer service Assistant Manager Retail 2019 - 2020 WalmartEnnis, TX Prepared reports and submitted same to productivity department and ensured compliance to all company policies and procedures. Cash handling, customer service, extensive knowledge of product and ability to work well in a team environment. Oversee critical processes for loss prevention, merchandise return, and protection plan sales. Help in setting up new stores within the region. Processed merchandise returns and exchanges in customer service. Sales Supervisor 2018 - 2019 Dollar GeneralEnnis, TX Operate cash register and flatbed scanner as needed to provide great customer service. work register and stock shelves. help with returns and stock shelves and count merchandise using a handheld device. Promoted to an assistant manager position to help organize and coordinate a new store opening in Durham, NC. Customer Sales Representative 2017 - 2018 Teletech HoldingsEnnis, TX Answer calls to deliver excellent customer service by building customer satisfaction through upselling. Help customers troubleshoot their internet connection. Worked as a customer service operated. Provide high volume customer support to consumers via telephone or Internet (instant messaging or email). Skills Procedures Retail Sales High Volume Accurate Processing Accurate Information Internet Department Associates Communication Hardware Product Quality Education High School Diploma 2017 - 2017

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How to make a job-winning resume:

Make sure to list hard and soft skills that are relevant to the position you're applying for on your resume. The top skills that department managers should have on their resume are: inventory management, sales promotions, cleanliness.
If you're applying for an entry-level department manager position and you have no work experience, you can include relevant classes you took in school.

Department Manager Resume Format And Sections

1. Add Contact Information To Your Department Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Department Manager Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Department Manager Education

Majors

34.9%

5.7%

5.4%

5.2%

Department Manager Resume Relevant Education Example #1

High School Diploma 2010 - 2012

Department Manager Resume Relevant Education Example #2

Associate's Degree In Business 2007 - 2009

Colorado Technical University Colorado Springs, CO

3. Next, Create A Department Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Department Manager Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Sales Floor Skills
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
Performance Reviews Skills
Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.
Loss Prevention Skills
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.
HR Skills
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Top Skills for a Department Manager

Source: Zippia.com

Inventory Management, 37.6%

Sales Promotions, 17.2%

Cleanliness, 12.5%

Customer Service, 7.8%

Other Skills, 24.9%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Department Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Supervisor

Nationwide Mutual Insurance ...

Created liaison communication between client and main security managers.
Facilitated team meetings and communicated new policies and procedures and team building exercises.
Processed new business, payroll, life insurance and maintained suspense accounts.
Provided administrative leadership for 21 direct reports that included Data Entry clerks, Claims leads and Claims adjusters.
Coordinated facility tasks needed between company employees and contract employees work schedules.

Work History Example # 2

Department Manager

McDonald's

Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Observed crew are following policies and proper workstation procedures Advertised Promotions Assisted hiring and training new staff Maintained food cost
Ensured the proper food safety regulations and procedures were being carried out and followed.
Followed all established restaurant practices and procedures.
Maintained POS computers and software.

Work History Example # 3

Certified Nursing Assistant

Oak Crest Village

Certified in BLS (Basic Life Support) including CPR (Cardiopulmonary Resuscitation).
Assisted up to 40 patients as the only nightshift CNA
Provided Am care to Dementia and Alzheimer care to residents in a long term care setting.
Worked on floor as an SRNA.
Developed and maintained patient care plans as assigned by RN.

Work History Example # 4

Administrative Assistant

Nordstrom

Strengthened Department inventory control and shrinkage Managed inventory intake and shipping.
Ensured compliance of employees with established security, sales, and record keeping procedures and practices.
Created PowerPoint presentations, managed calendar, travel arrangements and expense report processing to support West Zone VP.
Used automated programs to screen employee requests, provide administrative and payroll information and support.
Created, updated and controlled local procedures and work instruction.

5. Highlight Your Department Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your department manager resume:

Certified Management Accountant (CMA)
Certified Manager Certification (CM)
Food Safety Manager Certification
Certified Sales Professional (CSP)
Automotive Sales Professional
Certified Food Manager (CFM)
Certified Medical Office Manager (CMOM)
EPA Amusement Operators Safety Certification (EPA)
Certified Security Supervision & Management (CSS)
Project Management Professional (PMP)

More Certifications For Department Manager

6. Finally, Add a Department Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Department Manager Resume Skills

Inventory Management

Sales Promotions

Cleanliness

Customer Service

Sales Floor

Product Knowledge

Store Management

Payroll

Performance Reviews

Inventory Control

Loss Prevention

Sales Associates

Direct Reports

Store Operations

Gem

Quality Customer Service

Customer Complaints

Order Merchandise

Cycle Counts

POS

Sales Reports

Store Policies

Front End

Gross Profit

Member Development

Quality Guest

Disciplinary Actions

Performance Evaluations

Geotechnical

Strong Planning

Customer Inquiries

Slicers

Customer Relations

Sales Performance

Jewelry

Customer Issues

Retail Store

Bank Deposits

Customer Orders

Golf Courses

Stock Shelves

Cash Drawers

Inventory Reports

Inventory Counts

Merchandise Presentation

Product Placement

Stock Merchandise

Merchandise Displays

Cash Registers

Entry Level Department Manager Resume Templates

Department Manager Jobs

Links To Help Optimize Department Manager Resumes

Updated May 19, 2023