Top Department Manager Skills

Below we've compiled a list of the most important skills for a Department Manager. We ranked the top skills based on the percentage of Department Manager resumes they appeared on. For example, 26.6% of Department Manager resumes contained Customer Service as a skill. Let's find out what skills a Department Manager actually needs in order to be successful in the workplace.

The six most common skills found on Department Manager resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Department Manager jobs:
  • Prepared comprehensive, detailed, and effective reports on office performance while performing quality assurance and monitoring for superior customer service.
  • Supervised and trained teams of associates to effectively execute sales initiatives and provide optimal customer service.
  • Improved customer service by converting firm's proprietary legacy database into an industry standard docketing system.
  • Communicated with all workforce levels while anticipating customer service needs and its impact on business operations.
  • Ordered and merchandised products, decreased inventory, increased department sales and performed customer service.
  • Provided functional and team leadership to effectively execute sales initiatives and provide optimal customer service.
  • Monitored and influenced sales in furniture and bedding departments along with providing superb customer service.
  • Provided excellent customer service by assisting customers and answering questions about products and techniques.
  • Coordinate the interviewing, hiring and training of all new hire activation/customer service representatives.
  • Managed and supervised entire Electronics Department including sales, customer service and truck processing.
  • Provided consistently excellent customer service by ensuring timely and efficient delivery of goods.
  • Promote the highest customer service standards while providing specific training for individualized departments.
  • Encouraged inter-departmental relationships in order to maintain quality customer service and satisfaction.
  • Provide and engage in customer service and satisfaction by providing product information.
  • Utilized interpersonal skills to solve difficult daily customer service requests and concerns.
  • Managed store operations by providing exceptional performance and excellent customer services.
  • Provided exceptional customer service by acknowledge of customers and determining needs.
  • Trained extensively in customer service with management seminars and workshops.
  • Maintained inventory and performed customer services duties as required.
  • Provided exceptional customer service, staffing direction and guidance.

Show More

2. Order Merchandise

high Demand
Here's how Order Merchandise is used in Department Manager jobs:
  • Calculate profitability ratios, inventory ratios, organize inventory controls, order merchandise and set group goals to maximize profitability.
  • Order merchandise Manage claims and returns Manage layaway sales Associate duty management Maintain department standards Merchandise modular maintenance
  • Replenish stock and order merchandise to ensure product availability for customers.
  • Order merchandise in anticipation of promotional events and high-demand vendors.
  • Assisted Head Merchandiser to order merchandise for assigned department.
  • Maintain accurate inventory of products and order merchandise.
  • Order merchandise practicing loss control and management initiatives.
  • Maintained inventory and order merchandise as needed.
  • Order merchandise and maintained inventory levels.
  • Monitored inventory and reorder merchandise.
  • Order merchandise and delegate responsibilities.
  • Experienced Mill Works, Flooring and Plumbing department manager with the ability to handle special order merchandise and sales floor duties.
  • Performed general maintenance, stock, and order merchandise while maintaining a safe work place for employees as well as customers.
  • Job Duties: Order merchandise, supervise shelf stocking, Make work schedules, and set up merchandise layouts as needed.
  • Manage staff, oversee merchandise activities, assign duties to the staff, order merchandise, allocate and monitor work activities.
  • Make sure all orders are complete, order merchandise, and to make sure all customer experiences are at 200%.
  • Work merchandise daily, order merchandise when, make on hand changes to minimize excess merchandise and manage department stock bins.
  • Demonstrated detailed knowledge of all stock and special order merchandise; feature benefits, application, warranty information, etc.
  • Order merchandise, supervise associates, assist customers with purchases and inventory merchandise and maintain a clean and orderly department.
  • Forecast departments' sales for both bedding and bath and order merchandise weekly to fit the needs of the business.

Show More

3. Sales Floor

high Demand
Here's how Sales Floor is used in Department Manager jobs:
  • Maintained excellent customer service, ensured proper merchandise presentation on sales floor and reviewed and reacted to merchandise information reports.
  • Maintain proper product levels and inventory control on sales floor and warehouse including ordering/rotation of inventory.
  • Managed sales floor team, including interviewing, hiring and training employees, appraising performance and conducting performance reviews of employees.
  • Direct sales floor activities in Outside Lawn & Garden, Deliveries, Lumber/Building Materials, Appliances, Flooring and Kitchen Design.
  • Supervised approximately 10 to 15 employees per shift, responsible for payroll, sales floor presentation and managing sales vs. goals.
  • Provide customer service and satisfaction on the sales floor at all times with my knowledge of the merchandise and its location.
  • Managed and lead assigned divisions in sales floor processes & selling activities to achieve stores' sales and profit objectives.
  • Supervised a sales staff of 10 sales associates while merchandising a sales floor with sales exceeding over $3million dollars.
  • Work with vendors to make sure that PDQ's and merchandise is well placed and stocked in the sales floor.
  • Completed sales floor counts, bin audits, picks, alerts, as well as followed up on recalls.
  • Recruited, trained, and supervised staff of 5 sales floor associates to provide customer service on sales floor.
  • Oversee and Train Sales Staff, Merchandising of Sales Floor, Department Reports, Handling of Customer Relations & Vendors
  • Controlled and maintained the department by strategically ordering and stocking inventory in the warehouse and on the sales floor.
  • Supervised the daily activities of associates on the sales floor by delegating tasks, training, mentoring and coaching.
  • Managed, Supervised and Trained associates in Shipping and Receiving and Sales floor according to company policies and procedures.
  • Helped reduce shrink by attending district meeting, informing associates of appropriate procedures, and maintaining the sales floor.
  • Handled consistent customer flow at the register, on the sales floor and within the store for assistance needs.
  • Toured the sales floor regularly, talked to colleagues and customers, and identified or resolved urgent issues.
  • Ordered product for the Pick-Up Department and for the sales floor per ordering reports received from Department Managers.
  • Work with Receiving Team and other team members to expedite the flow of merchandise onto the sales floor.

Show More

4. Sales Goals

high Demand
Here's how Sales Goals is used in Department Manager jobs:
  • Communicated departmental expectations and sales goals, fostering a team-oriented and team-motivated environment rewarding excellent work.
  • Provided excellent customer service Consistent in meeting sales goals and increasing customer volume
  • Develop department business plan through forecasting and re-forecasting of sales goals.
  • Communicated daily sales goals and oversaw implementation of operational plans.
  • Designed and implemented customer satisfaction and sales goals.
  • Motivated associates to achieve monthly sales goals
  • Motivate employees, delegate responsibilities and conduct associate performance reviews based on sales goals, customer service, teamwork and protocol.
  • Hold weekly meetings to recognize associate outstanding achievements, inform associates of sales goals, new products, and new information.
  • Manage, plan, prioritize and implement detailed instructions for employees, as well as motivate staff to meet sales goals.
  • Helped drive sales goals and organized store racks by size, style, and color to promote a visually appealing environment.
  • Manage a group of 4-6 people to achieve sales goals which account for approximately 75% of store total volume.
  • Trained, and motivated team to ensure all sales goals were met on a daily, weekly and quarterly basis.
  • Meet stores daily sales goals, APT, UPT; Maintain visual merchandise standards, store flow, and cleanliness.
  • Assumed management of an under-performing department and within one year turned it into a department that surpassed its sales goals.
  • Promote, motivate and achieve sales goals, customer service goals and a wide variety of business banking goals daily.
  • Established sales goals, managed sales and customer service and productivity standards within the department as well as the store.
  • Hire, train, motivate, coach, and drive 13 sales associates to exceed productivity standards and sales goals.
  • Served as liaison for various distributors and staff, communicating sales goals, release information, and merchandising time-lines.
  • Plan and execute appropriate events to drive volume, gain sales, turn inventory and exceed expected sales goals.
  • Ensured all team members were scheduled appropriately to maximize individual sales goals, and to meet minimum work hours.

Show More

5. Inventory Control

high Demand
Here's how Inventory Control is used in Department Manager jobs:
  • Tracked inventory control of merchandise, compared record with merchandise ordered and reported discrepancies to control costs and maintain correct inventory.
  • Plan and coordinate the management of plotter department personnel for inventory control and purchasing of materials required for production.
  • Supervised associates, assisted with management of departments of Inventory Control & Placement, Customer Service and Cashier
  • Oversee daily operational activities including opening and closing functions, inventory control, and customer service.
  • Develop process flows for the production facility and establish procurement requirements and inventory control procedures.
  • Minimize damages and markdowns, and follow inventory control procedures to maintain accurate inventory levels.
  • Developed standard operating procedure manuals, inventory control policies, and cost control procedures.
  • Maintain proper inventory controls, and facilitate inventory transactions in accordance with company standards.
  • Performed inventory control on a daily basis including ordering and stocking of merchandise needed.
  • Directed inventory control and maintenance of 183 knitting machines performing at automotive quality standards.
  • Maintained appropriate shrink levels through proper ordering, production monitoring and inventory controls.
  • Manage inventory control of packaging materials and supervise label printing and label inventory.
  • Improved inventory controls resulting in a dramatic reduction in lost or misplaced inventory.
  • Directed labor management, forecasting, inventory control and product selection.
  • Managed inventory control methods in computerized environments to assigned departments.
  • Inventory control, department management, customer service and profitability.
  • Managed inventory control responsibilities, and maintained inventory records.
  • Maintained department awareness with customer service and inventory control.
  • Supported Store Manager in the administration of inventory control.
  • Performed administrative duties, maintaining supplies and inventory control.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Loss Prevention

high Demand
Here's how Loss Prevention is used in Department Manager jobs:
  • Created and developed the department's standard operating/loss prevention procedures -Maintained office equipment -Oversaw planning and scheduling of department employees
  • Maximized inventory control and loss prevention through successfully planning monthly and seasonal merchandising and closely monitoring warehouse management.
  • Maintained and filed liability and worker compensation claims, and preformed and assisted with Loss Prevention investigations.
  • Followed all safety and loss prevention guidelines based on specific policies and procedures outlined by corporate.
  • Worked closely with loss prevention to reduce department shrink, Recognition for inventory management.
  • Managed and maintained department product inventory to reduce shrinkage and increase loss prevention.
  • Monitored departmental operations to increase sales volumes and reduce loss prevention.
  • Maximize profits through loss prevention awareness and inventory management.
  • Run a successful department and control inventory/inventory loss prevention.
  • Tracked inventory and adhered to loss prevention protocols.
  • Introduced loss prevention strategies that produced positive results.
  • Performed district management and loss prevention audits effectively.
  • Managed loss prevention plan to minimize inventory shrinkage.
  • Processed merchandise returns, practicing loss prevention procedures.
  • Inventory management, and loss prevention awareness.
  • Conducted Loss Prevention and minimizing departmental shrink.
  • Worked closely with Loss Prevention Management.
  • Performed inventory to ensure loss prevention.
  • Participated in Loss Prevention Training.
  • Direct facilitation of 2-3 department supervisors, and 30 to 40 inventory, merchandising, loss prevention, and media/gaming employees.

Show More

7. Retail Store

high Demand
Here's how Retail Store is used in Department Manager jobs:
  • Led a customer-focused team of associates tasked with delivering expert problem resolution services in a fast-paced retail store environment.
  • Directed and coordinated the daily cost effective/efficient operations of a national major building materials retail store and warehouse.
  • Participated in product fulfillment automation to efficiently distribute stock between company's ten retail stores.
  • Managed daily operations in a retail store provided leadership and motivation to coworkers.
  • Maintained excellent communication between Distribution Center, retail stores and common carriers.
  • Administered retail store opening/closing procedures and bank deposit.
  • Managed day-to-day operation and management of retail store.
  • Network administrator for retail store business network.
  • Managed and led five retail store departments as a part of the management team, reporting directly to the general manager.
  • Retail store specializing in health food, catering to natural and organic products, specialized diets, and various herbal remedies.
  • Golf & Tennis Department Manager- U.S. Operations Supervised the golf and tennis department for 20 owned and operated retail stores.
  • Manage and oversee a night stocking crew at a corporate high-volume retail store that makes $35 million per year.
  • Managed up to 30 employees, inventory and dealt with all manners of customer affairs in a national retail store.
  • Completed facets of retail store management, including training, scheduling, sales, inventory control, and employee supervision.
  • Evaluate competitive pricing by completing price changes, and visiting competing retail stores to insure accuracy of up dated prices/sales.
  • Establish new retail facility and conduct day to day operations in Seasonal Department of major home center retail store.
  • Determined the selling price of the products and ensured the timely delivery of the products to the retail stores.
  • Assisted with interviewing and hiring of Sales staff, and all activities prior to opening of prototype retail store.
  • Managed daily operations of departments within retail store and group buying offices with $2M to $20M sales.
  • Maintained positive, productive relationship with 8 private label clients; worked directly with client teams and retail stores.

Show More

8. Customer Complaints

high Demand
Here's how Customer Complaints is used in Department Manager jobs:
  • Resolved customer complaints by developing solutions and making recommendations to management, and managing associates' job duties.
  • Resolved customer complaints in a timely and professional manner to provide excellent Service and ensure customer satisfaction.
  • Execute weekly marketing plan Staffing of department Customer complaints within department Analyzing department sales budget and hours
  • Resolved customer complaints in accordance with company policy while promoting a positive customer experience.
  • Purchased merchandise, performed selling functions, handled customer complaints and visually presented merchandise.
  • Identify and resolve product and customer complaints with excellent communications skills and provide solutions.
  • Develop client relationships through exceptional customer service and proper attention to customer complaints.
  • Handled customer complaints concerning delivery times, property damage and rescheduling of deliveries.
  • Investigated both external customer complaints and internal quality concerns using root cause analysis.
  • Maintained operational effectiveness by modeling customer service and addressing customer complaints and questions.
  • Resolve customer complaints and motivate my team to exceed quality customer satisfaction objectives.
  • Supervised small group of clerks and cashiers performed inventory and customer complaints/returns.
  • Resolved customer complaints regarding sales and service within department and installation bay.
  • Resolve customer complaints regarding sales and service in mutually satisfactory manner.
  • Provided superior customer service and successfully resolved customer complaints and concerns.
  • Investigated and resolved customer complaints in a timely and empathetic manner.
  • Resolved majority of customer complaints promptly and satisfactory for both sides.
  • Handled customer complaints in order to achieve customer satisfaction.
  • Provide high level customer services including handling customer complaints.
  • Received and resolved customer complaints with minimal manager supervision.

Show More

9. Inventory Management

high Demand
Here's how Inventory Management is used in Department Manager jobs:
  • Utilized computerized inventory management system.
  • Monitored inventory management systems for order errors and seasonality Maintained high levels of customer service by remembering repeat customers and managing expectations
  • Inventory management: ordering of regular and promotional merchandise; maintaining appropriate inventory levels through proper management of excess stock.
  • Maintain accurate inventory management and achieve shrinkage goals using reporting tools and procedures to check inventory levels.
  • Recognized for exceptional inventory management resulting in higher availability of products to customers, which increased sales.
  • Key responsibilities included production planning/scheduling, QA, development and training, cost and inventory management.
  • Ensured all product life-cycle goals were met and increased productivity through piloting new inventory management protocols.
  • Reorganized department layout and inventory control procedures to facilitate order fulfillment flow and inventory management.
  • Handle scheduling, inventory management, and enforcing cost control selling practices ensuring maximum profitability.
  • Developed a comprehensive procedure of inventory management and established new in-house accounts for material returns.
  • Inventory management, Merchandise orders, General retail responsibilities, Conducted interviews of potential new employees
  • Managed daily operations, department logistics and inventory management keeping costs at or below budget.
  • Assumed full responsibility of inventory preparation, receiving, merchandising, and inventory management.
  • Skilled at resolving day-to-day crises, responsible for quality control and inventory management.
  • Hired and trained employees, developed business processes for distribution and inventory management.
  • Performed inventory management and forecasting, employee management, customer service, budgeting.
  • Recruited to optimize procurement, merchandise, inventory management, and productivity programs.
  • Increased the effectiveness of inventory management, recognized through patterns of increasing sales.
  • Facilitated inventory management procedures, ensuring timely processing and merchandising of new products.
  • Spearheaded inventory management, employee training and development, and retail personnel management.

Show More

10. Product Knowledge

high Demand
Here's how Product Knowledge is used in Department Manager jobs:
  • Participated in vendor product knowledge meetings and asked to identify personal recommendations for upcoming trends based on research and experience.
  • Trained my fellow associates to provide outstanding customer service consistently through increased product knowledge and effective in-store product presentation.
  • Created Vendor Specialist program, designed personal shopping mentoring initiative, conceived and directed product knowledge seminars.
  • Prepared analyses for management review, including negotiation strategy based upon product knowledge and market conditions.
  • Performed merchandising presentation and use extensive product knowledge for professional and courteous customer service.
  • Established and implemented training programs in customer service, productivity and product knowledge.
  • Established strong relationships with vendor representatives to facilitate product knowledge and marketability.
  • Provided product knowledge to store associates and worked individually with moderate supervision.
  • Maintained extensive product knowledge by keeping educated on new product information.
  • Supervised training regarding sales techniques, overcoming objections and product knowledge.
  • Set up product knowledge seminars with direct communication/ participation from vendors.
  • Demonstrated in-depth product knowledge through ongoing and self-motivated training.
  • Rendered customer service with friendly interactions and product knowledge.
  • Trained personnel on product knowledge and effective salesmanship.
  • Developed and maintained current product knowledge.
  • Discussed product knowledge with potential customers.
  • Develop an ongoing training protocol, which included sales floor procedure, trend & product knowledge, and merchandise presentation standards.
  • Trained all employees in product knowledge so they were able to assist customers to make proper product selection for their application.
  • Trained, evaluated, and supervised team of 20 personnel while ensuring that they have a high level of product knowledge.
  • Established system for daily up-dates to associates on product knowledge, goals, targets, etc resulting in improved customer service.

Show More

11. Daily Operations

high Demand
Here's how Daily Operations is used in Department Manager jobs:
  • Manage daily operations over Shipping/Receiving/Forklift/Order Processing departments.
  • Executed daily operations of cash management and front-end compliance, which included line management and ensuring a quality customer experience.
  • Leveraged retail management expertise to drive efficient daily operations, from staffing and team development to sales performance and merchandising.
  • Directed daily operations (25 employees) for property preservation activities by analyzing daily processing capacity and intake volume.
  • Conducted counseling sessions with regards to performance evaluations and made assessments for efficiency in daily operations of the retail store
  • Executed daily operations plan as directed by order volume and facility inventory maintenance goal, balancing customer service experience.
  • Conduct regular visual inspections of equipment and facilities to ensure proper working condition and prevent delays to daily operations.
  • Worked closely with pharmacist manager to incorporate CMS guidelines into daily operations for Medicare Part D Coverage determinations.
  • Managed daily operations of departments and maintenance of equipment, maintaining accurate records for all business functions.
  • Administered daily operations including scheduling, budgeting, hiring and training personnel, and purchasing equipment.
  • Assisted in daily operations with management including but not limited to employee productivity, interviewing process.
  • Owned and operated daily operations of business providing natural herbal remedies for a variety of ailments.
  • Supervised daily operations, opening/closing procedures and influenced others to consistently give a great customer experience.
  • Managed daily operations in apparel departments, excelled at improving operational efficiency and meeting corporate goals.
  • Experienced in developing and implementing strategies to improve daily operations and increase overall productivity.
  • Directed the daily operations of the Quality Management Department and company quality assurance operations.
  • Prepared and briefed support staff and administrative officers on daily operations and output expectations.
  • Managed daily operations for production and 5 departments for a specialty soap manufacturing facility.
  • Prepared deposits, monitored money control policies and prepared register tills for daily operations.
  • Managed clinical diagnostic laboratory and supervise all clinical and technical aspects of daily operations.

Show More

12. Company Policies

high Demand
Here's how Company Policies is used in Department Manager jobs:
  • Evaluated company culture and provide recommendations on changes to accomplish company goals and objectives by establishing company policies and procedures.
  • Exercise accuracy, discretion and independent judgment in reviewing, checking and preparing inventory stock requirements according to company policies.
  • Developed and built a highly committed and cohesive production team by setting higher expectations and strictly enforcing company policies.
  • Maintained area of responsibility in accordance with company policies and procedures by properly handling claims and returns.
  • Demonstrated ability to maintain accurate control of inventory, followed company policies regarding treatment of associates.
  • Increased productivity, efficiency and quality of operations through the establishment and reorganization of company policies.
  • Demonstrated ability to lead others in the development and execution of company policies to increase profitability
  • Supervised Associates by assigning duties, communicating goals ensuring compliance with Company policies and procedures.
  • Maximized sales through excellent customer service and minimized shrink through proper utilization of company policies.
  • Insured compliance with company policies and practices relating to assets protection and merchandise presentation.
  • Enforce that all company policies, procedures and directives are executed consistently and effectively.
  • Monitored associates compliance with company policies and procedures and assisted hiring and training processes.
  • Performed regular checks on inventory according to company policies and ordered supplies if required.
  • Upgrade and ensure facility compliance to company policies and local/state government safety regulations.
  • Supervised and trained employees to uphold company policies and ensure customer satisfaction.
  • Created and implemented company policies and procedures that favorably advanced company mission.
  • Provide excellent customer service and assure that associates are following company policies.
  • Maintain merchandise presentation, supervise associates, maintain grocery with company policies.
  • Interpreted company policies and procedures to establish priorities for work accomplishments.
  • Partnered and mentored new management on company policies and improving performance.

Show More

13. Performance Reviews

high Demand
Here's how Performance Reviews is used in Department Manager jobs:
  • Created employee development plans, conducted performance reviews, recruited new department members and administered compensation and performance rewards.
  • Evaluated employees during annual performance reviews as well as periodically as they changed positions and progressed through probationary periods.
  • Conduct performance reviews, administer disciplinary action and oversee various other forms of performance management for Residential employees.
  • Motivate and develop managers and supervisors by conducting frequent performance reviews and chairing weekly staff meetings.
  • Participate in Human Resource activities such as interviewing/hiring potential employees, conducting appraisals and performance reviews.
  • Promote career development by administered timely and accurate performance reviews with expectation goals for career advancements.
  • Observed, composed and administered employee performance reviews with recommended goals presented for improved performance.
  • Provided managerial coaching and preparations for mid- annual year performance reviews to senior management.
  • Handled a variety of human resources related issues including interviewing and performance reviews.
  • Provided Senior Management with monthly productivity reports, staff budgeting, performance reviews.
  • Terminated employees when necessary after proper performance reviews in accordance with company polices.
  • Communicated performance reviews and corrective action up to and including employment termination.
  • Supervised personnel, conducted regular performance reviews and counseled for career development.
  • Write bi-annual performance reviews and partner with Human Resources on disciplinary procedures.
  • Supervised approximately ten employees, including hiring decisions and performance reviews.
  • Prepared associate performance reviews and suggested pay increases within company standards.
  • Conduct performance reviews; recommend and administer counseling and/or corrective action.
  • Performed annual employee performance reviews as well as compensation recommendations.
  • Prepared and administered associate performance reviews and progressive disciplinary actions.
  • Provide performance feedback through informal communications and formal performance reviews.

Show More

14. New Merchandise

high Demand
Here's how New Merchandise is used in Department Manager jobs:
  • Maintained customer purchase history records and personally called customers about upcoming events and arrival of new merchandise which increased sales.
  • Distributed new merchandise based on sell-through performance, total inventory and planned promotions.
  • Maintained organization of apparel/parts including restocking inventory and bringing in new merchandise.
  • Incorporated new merchandise items into existing plan-o-grams following existing corporate standards.
  • Identified and incorporated new merchandise based on customer feedback and requests.
  • Managed inventory stock and requisition of new merchandise.
  • Logged and controlled inventory as new merchandise arrived.
  • Ordered new merchandise, secured incoming delivery.
  • Conducted inventory ordered and verified new merchandise.
  • Educated employees on new merchandise during seasonal workshop
  • Organized/merchandised new merchandise within the department.
  • Merchandised departments with new merchandise.
  • Maintained good relationships with corporate buyers providing them with local market information and assisted on selecting new merchandise for department sales.
  • Maintained stock room & warehouse merchandise and records to include receiving of new merchandise and processing of inter store transfers.
  • Assign daily freight notes for new merchandise instructions to ensure it is stocked and placed accordingly on the sales floor.
  • Worked with our merchandise manager and buying office to identify, promote, and implement new merchandise and merchandising changes.
  • Managed the appliance department that lead the Northeast Ohio region in open box/damaged merchandise freeing inventory dollars for new merchandise.
  • Opened store by completing setting up new department from scratch, and ordering in new merchandise to fill voids.
  • Contacted customers to follow up on purchases, suggest new merchandise and inform them about promotion and upcoming events.
  • Create new merchandising statements for mannequins, tables and outfitting the aisle weekly or sooner as new merchandise arrives.

Show More

15. Staff Members

average Demand
Here's how Staff Members is used in Department Manager jobs:
  • Handled full-range of administrative tasks for MSCCN President travel arrangements, scheduled meetings and coordinated with staff members to disseminate information.
  • Ensured the integrity of office policies/procedures and patient interaction with staff members by continuously training staff on office procedures.
  • Managed instructional design function and 17 salaried staff members to develop computer-based and instructor-led / simulator-based training materials.
  • Maintained department profitability by utilizing company reports and identifying market trends and communicating this information to staff members.
  • Trained and managed 15-20 staff members and achieved significant improvements in their productivity.
  • Coordinated bulk deliveries ensuring availability of staff members as needed.
  • Supervised departmental leaders providing opportunities for growth of staff members.
  • Evaluate performance of staff members and recommended indicated action.
  • Supervised staff members; quality assurance/improvement in patient care
  • Provided unsurpassed levels of support and service to a portfolio of key clients, while actively managing and developing staff members.
  • Contributed to management decisions with respect to the development and implementation of a comprehensive training program for 38 assigned staff members.
  • Deposited cash from daily sales, reconciled cash registers, and open and closed out staff members and cash collecting systems.
  • Managed 25+ staff members by preparing work schedules and assigning specific duties to carry out the daily set goals and objectives.
  • Interviewed, hired, trained, coached, motivated, promoted and performed performance evaluations on up to 9 staff members.
  • Achieved top results, and led a talented team of four managers in two units with 90+ part-time staff members.
  • Served in a managerial capacity as part of the store management team, focused on supervising Loss Prevention staff members.
  • Lead the largest audio department in the region including 15 staff members in Live Audio, Studio & Keyboard Department.
  • Provided product and sales clinics to staff members to increase sales and provide customers with the highest level of service.
  • Oversee the related activities of the Post-Closing staff members and serve as the primary trainer for new Post-Closing personnel.
  • Supervised and motivated eight commissioned sales staff members for a department that generated over $2million in sales annually.

Show More

16. Company Standards

average Demand
Here's how Company Standards is used in Department Manager jobs:
  • Managed inventory levels to ensure product availability, security of merchandise and overall presentation of merchandise that met established company standards.
  • Controlled and executed shrink (product loss) procedures and ensured compliance with company standards and governmental sanitation requirements.
  • Assisted customers and properly merchandised products in display cases and priced correctly according to company standards and policy.
  • Maintained product quality, display presentation, pricing policies and achieved operational objectives according to company standards.
  • Maintained the sales floor in accordance with company standards by properly organizing merchandise and identifying shrink/damages.
  • Placed inventory orders using inventory management software which improved variance to company standards for inventory.
  • Executed and maintained visual merchandising standards consistent with the company standards and directives.
  • Merchandised assigned departments according to company standards, while still using personal creativity.
  • Maintained assigned areas through proper and timely merchandising according to company standards.
  • Ensured department complied with company standards for all operational policies and procedures.
  • Implemented procedures to maintain product quality and presentation to company standards.
  • Maintained company standards for cleanliness, productivity, and product presentation.
  • Possess excellent customer service skills while maintaining professionalism and company standards.
  • Monitored and managed department to ensure compliance with company standards.
  • Maintained product quality and display presentation according to company standards.
  • Apply company standards and operational procedures for effective customer service.
  • Maintain departmental inventory to company standards; control shrinkage.
  • Maintained vehicle records according to regulatory and company standards.
  • Performed bi-yearly floor resets according to company standards.
  • Ensured department presentation was consistent with company standards.

Show More

17. Cycle Counts

average Demand
Here's how Cycle Counts is used in Department Manager jobs:
  • Developed and implemented work procedures and continuous improvement plan including cycle counts, inventory consolidation and 5S for unorganized warehouse.
  • Developed Customer inquiry system and systematized vendor maintained cycle counts, along with reconciliation.
  • Generated operational reports and ensured accurate stock inventory and cycle counts.
  • Prepared annual inventory, Cycle counts, Providing excellent customer service
  • Conducted daily and weekly cycle counts and resolved/investigate discrepancies.
  • Performed periodic cycle counts to insure inventory integrity.
  • Performed weekly cycle counts to assure inventory accuracy.
  • Administer inventory control methods and techniques to ensure proper cycle counts, inventory, and replenishment of out of stock inventory.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or conducting cycle counts on inventory.
  • Maintained inventory integrity through weekly and bi-weekly cycle counts, detection of common signs of shoplifting, theft and security risks.
  • Monitor and control inventory/shrink via several reports and physically going to locations and performing cycle counts or adjusting SKUS as needed.
  • Conducted daily inventory replenishment and weekly cycle counts in accordance with company policy and to a high degree of accuracy.
  • Maintain inventory control through cycle counts of products as well as through constant down stocking of the selling areas.
  • 32055Completed management paperwork including daily, weekly, and monthly cycle counts, and price audits with LRT guns.
  • Manage and control gains and loss at department level by managing all shrink control programs and monitoring cycle counts.
  • Complete inventory cycle counts in compliance with corporate matrix to monitor loss trends and balance expected and real inventory.
  • Performed all functions of radio frequency guns, create cycle counts and assisted technician in operating conveyor systems.
  • Maintained accurate records of product through inventory management, cycle counts, and effective receiving and stocking procedures.
  • Coordinated with inventory department to maintain asset controls by performing weekly cycle counts and semi-annual store cycle counts.
  • Maintained inventory levels through ordering processes and cycle counts to support sales budgets, trends, and promotions.

Show More

18. New Associates

average Demand
Here's how New Associates is used in Department Manager jobs:
  • Trained new associates/management and established department standard operating procedures at new Walmart Super Centers throughout Southern and Northern California.
  • Assisted in the recruitment of new associates including interviewing and recommending qualified candidates to store management for hiring.
  • Trained all new associates on delivery procedures including truck inspections, operating power equipment, and general safety.
  • Trained new associates on policies and procedures-Conducted monthly evaluations on sales performance-Implemented events and promotions-Exceeded sales expectations
  • Trained new associates on machinery and standard operating procedures to ensure quality and safety.
  • Implemented training courses for new associates- performance, productivity, and profitability.
  • Traveled throughout District training new associates on company policy and guidelines.
  • Hired and trained new associates with standard operational procedures.
  • Implemented training for new associates and issued department certifications.
  • Interviewed potential new associates and recommended candidates for hire.
  • Hired new associates and conducted current associate evaluations.
  • Trained new associates in department of responsibility.
  • Trained new associates and conducted evaluations.
  • Conducted orientation of new associates.
  • Participated in hiring new associates.
  • Administrated On-boarding program for new associates
  • Executed human resource functions such as scheduling, hiring and training new associates to ensure a smooth transition into the company.
  • Manage a team of four associates, as well as department and sales training to new associates hired in the department.
  • Trained new associates and coached two leads who were then promoted and admitted into the manager-in-training (MIT) program.
  • Created individual training paths for managers and new associates, which lead them into the right direction to be successful.

Show More

19. Special Orders

average Demand
Here's how Special Orders is used in Department Manager jobs:
  • Coordinated directly with equipment manufactures and representatives for special orders, customer concerns, and warranty work.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special orders, order delivery).
  • Promoted to Tool Department Manager responsible for ordering material, keeping inventory and special orders.
  • Scheduled customer deliveries, returned customer special orders, and opened customer credit accounts.
  • Conducted continuous inventory evaluation via analysis of point-of-sales computer data and special orders.
  • Maintained inventory, ordered merchandise and special orders, monitored sales performance.
  • Completed special orders and provided clarity to questions and requested assistance.
  • Resolved customer special orders and service-related matters and staff discipline.
  • Maintain customer orders and special orders through computer management.
  • Assisted customers with special orders including specific dietary needs.
  • Maintained and enforced special orders for event accommodation.
  • Coordinated and scheduled all installations and special orders.
  • Coordinated delivery of special orders and stock merchandise.
  • Received in special orders and ensured exceptional quality.
  • Specialized in cake decorating for customer special orders.
  • Completed all special orders in electrical department.
  • Maintained sufficient inventory and customer special orders.
  • Completed special orders for digital manipulation.
  • Control desk, Returns, Truck Scan, Special orders, layaway, Baby registries, Phone orders and Inventory control.
  • Handled complaints at the customer service desk and other inquiries such as special orders or location of products at other locations.

Show More

20. Product Placement

average Demand
Here's how Product Placement is used in Department Manager jobs:
  • Manage inventory insomuch as to ensure profitability by executing excellent shrink, product placement, ordering and inventory counts.
  • Control inventory, profitability, product placement, customer outreach, and collaborated across organization to foster optimal growth.
  • Controlled and directed product placement and merchandising, product development and vendor/buyer communication.
  • Coordinated product placement and maintained visual merchandising requirements based on business report analysis.
  • Implemented creative product placement for merchandise in order to increase visibility to customers.
  • Conducted inventory control, managed profit margins and determined ideal product placement.
  • Handled ordering and product placement for pro shop inventory and aquatics inventory.
  • Determined product placement based upon specifications, volume and customer accessibility.
  • Joined promotional teams in merchandising displays and selecting product placement.
  • Monitor product sales and manage product placement to ensure profitability.
  • Involved in managing incoming inventory and store product placement.
  • Maintained inventory to promote product placement and marketing promotions.
  • Managed and planned product placement that reflected company direction.
  • Prepared detailed sales reports monthly to maximize product placement.
  • Retail sales professional versed in product placement and merchandising.
  • Maintained department cleanliness with product placement and visual updates.
  • Consulted with vendors regarding inventory control and product placement.
  • Developed visual merchandising strategies and led product placement.
  • Changed product placement according to guidelines.
  • Maintain inventory levels and product placement.

Show More

21. Front End

average Demand
Here's how Front End is used in Department Manager jobs:
  • Maximized profitability through excellent Customer Service driving sales, maintaining overall front end standards and achieving business objectives.
  • Managed all operations function within the department, which included; front end, customer service, receiving and human resources.
  • Front End Department Manager: Scheduling, Money Control, Customer Service, Audits, Training Cashiers, Sales and Returns.
  • Oversee the daily activities of hourly associates on the Sales Floor, Front End, Freight, Delivery or Stocking departments.
  • Managed Front End Operations (All Cashiers, Loaders, Greeters); Managed Paint/Home Decor Department; Managed Flooring Department.
  • Worked as Electrical Department Manager after a year moved to the Front End as Customer Service Department Manager for 3 years.
  • Monitored sales and trends for seasonal departments as well as all merchandise represented in the front end section of the store.
  • Save the company time and money, making it 30% more efficient according to the front end manager Diane Garcia.
  • Preformed duties as a front end manager which included cashiers, courtesy clerk, money center employees and the return center.
  • Assisted in the hiring process by conducting initial interviews, and trained new associates on the front end policies and procedures.
  • Worked in stock room, fitting room, cash office, front end, jewelry, electronics and customer service.
  • Cross trained and provided back-up for other departments as well as front end cashier to assist with the customer satisfaction.
  • Maintained customer service standards and won customer service awards for the two stores that I supervised the front end for.
  • Cross Trained as a front end manager with the ability to service customers through their transactions and achieving customer satisfaction.
  • Head Cashier: My job as head cashier was to train and schedule the front end cash station employees.
  • Manage $195 mm in front end sales beating the company's targeted $1850 sales per man-hour ratio.
  • Cashier, Front Desk/Customer Service Manager, Front End Assistant Manager Cross-trained and provided back-up for others when needed.
  • Supervised front end operations including supervision of cashiers, merchandising, loss prevention, associate scheduling, and training.
  • Communicated with the store manager regarding merchandise on the front end, providing input pivotal to the ordering process.
  • Ensured departmental excellence for front end, paint, home d cor, appliances, cabinets, and flooring.

Show More

22. Customer Relations

average Demand
Here's how Customer Relations is used in Department Manager jobs:
  • Managed a successful Fine Jewelry sales team that surpassed profitability goals, exceeded company standards and maintained superior customer relationships.
  • Performed all levels of customer service including customer relations, product selection, window treatment design and application consultation.
  • Operated under corporate policies that emphasized providing excellent customer service to build excellent customer relations and support repeat customers.
  • Complete department merchandising setup including current features and promotions Maintaining a fresh and appealing shopping environment Promoting positive customer relations
  • Assisted guests/customer Service Manager to maintain good customer relations through providing necessary monitoring and vita information to clients.
  • Provided outstanding customer service by building great customer relationships and providing excellent product knowledge and professional demeanor.
  • Communicate effectively, in the promotion of Diversity, and positive internal and external customer relations.
  • Drive and exceed sales goals by employee empowerment and recognition emphasizing product innovation and customer relationships.
  • Supervised activities of employees, handled customer relations, maintained inventory control and merchandise replenishment system.
  • Coordinated seminars, fashion shows, and promotions which generated business and improved customer relations.
  • Maintain and improve customer relationships and loyalty through exceptional customer service and quality of products.
  • Developed strong customer relationships, fostering referral business to generate customer base growth.
  • Prepare sales and customer relations reports, by analyzing and categorizing sales information.
  • Generated sales through prospecting, developing customer relations in compliance with company policy.
  • Helped develop customer relationship that fostered a selling environment that exceed customer expectations.
  • Established and maintained excellent customer relationships to ensure repeat business and increased sales.
  • Learned to developed positive customer relationships through friendly manners and excellent customer service.
  • Performed general sales functions including competitive selling, customer relations and promotion development.
  • Develop strong customer relations by providing personalized care and superior resolution management.
  • Demonstrate comprehensive knowledge of products while building sales and creating customer relationships.

Show More

23. Wal-Mart

average Demand
Here's how Wal-Mart is used in Department Manager jobs:
  • Followed Wal-Mart's merchandising guidelines to present visually appealing displays to increase department sales.
  • Maintained operations by initiating, coordinating, and enforcing Wal-Mart policies and procedures.
  • Demonstrated the ability to receive general direction and advice from Wal-Mart leadership.
  • Performed merchandise transfer requests for outgoing inventory to other Wal-Mart locations.
  • Managed electronics team members in the electronics area of Wal-Mart
  • Featured in Wal-Mart nationwide television commercial supporting Veterans
  • Promoted to oversee and coordinate department and store operations to increase profitability and customer experience of a Wal-Mart Top 100 store.
  • Managed Dairy department within a local Wal-Mart location, ensuring the key qualities of the brand, inventory and consumer experience.
  • Worked in Wal-Mart's Connection Center/Electronics Department for 1 year before becoming the Department Manager of the Connection Center.
  • Trained several other associates on Wal-Mart s systems and databases, while ensuring compliance with established methods of procedure.
  • Supervised 10 Wal-Mart Associates to ensure they were following procedures and handling produce in compliance with safety regulations.
  • Ensured all price changes, merchandising projects and inventory audits were completed according to Wal-Mart policy and procedures.
  • Prepared complex reports for direct staff analysis, ensuring full compliance with Wal-Mart requirements and tight deadlines.
  • Keep prices up to date with Wal-Mart systems, make sure price reviews are completed on times.
  • Truck Unloaded - Unloaded freight from Wal-Mart truck, sorted freight on pallets according to the departments.
  • Reason for leaving: Currently working for Wal-Mart, seeking a career opportunity outside of Wal-Mart.
  • Selected to participate in the Home Series commercials, appearing in three Wal-Mart commercials in 1996.
  • Worked on several commercial sites including the development and construction of several Wal-Mart shopping centers.
  • Transfer to Surprise, AZ for 2 yrs to open up a new Wal-Mart store.
  • Supervised 25 employees in the Wal-Mart photo lab, connections center and camera sales department.

Show More

24. Data Entry

average Demand
Here's how Data Entry is used in Department Manager jobs:
  • Provided excellent customer service, maintain inventory ordering and stocking, daily paperwork and data entry for computer ordering system.
  • Cashier Department Manager Cashier management/development and Scheduling Guest Service/Customer Service Daily operations Sales Cash handling Trouble shooting Problem solving Data Entry
  • Consulted with senior executives and established business ventures to guide new Canadian installation process for data entry and permitting.
  • Key responsibilities include-scheduling, data entry, ordering supplies specifically for department, inventory and audits.
  • Monitored employee training and certification and completed data entry in PeopleSoft database.
  • Processed data entry and production department reports using multiple software programs.
  • Performed data entry advice and investigation of accounts.
  • Review data accuracy after performing data entry procedures.
  • Insured accuracy of all data entry operators.
  • Processed Receiving paperwork and completed data entry.
  • Managed daily functions data entry ordering
  • Maintained ongoing daily operations of front desk such as billing, diagnosis entry and data entry using procedure codes and modifiers.
  • Performed administrative support tasks, such as data entry, filed and maintained records, read incoming mail and corresponded accordingly.
  • Asked to take over a problem department, managing the data entry area during a year of ever- changing technical advances.
  • Performed Accounts Payable data entry, review reports, run checks, secure signatures, distribute checks and file all documentation.
  • Experience with job costing, data entry, records management, inventory control, shipping / receiving and quality control.
  • Created spreadsheets with VBA dialogue boxes, check boxes, and other objects to ease data entry and spreadsheet manipulation.
  • Executed delegated administrative functions, such as maintaining cash registers, data entry, processing special order, scheduling deliveries.
  • Review, assess, and consistently audit data integrity as well as develop strategies to reduce data entry errors.
  • Managed 19 Associates within Client Services, Implementation, Technical Support, Payroll Data Entry and Computer Operations departments.

Show More

25. POS

average Demand
Here's how POS is used in Department Manager jobs:
  • Delegated work lists Ensured safety and inventory policies were followed and maintained a pleasant working atmosphere using positive reinforcement and attitude.
  • Managed and supervised the leadership training and development of 215 Army Armor lieutenants annually, positively impacting future commanding officers.
  • Recruited for this managerial position and responsibility included day-to-day ER operations and staffing needs for this nationally top ranked hospital.
  • Designed, developed and positioned displays to maximize exposure and impact, while maintaining corporate planner integrity.
  • Prepared documentation for property disposal, ensuring the proper handling, storage and accountability of government material.
  • Developed two direct reports to leadership positions and continually cultivated a pipeline of future leaders.
  • Accustomed to fast-paced, high-pressured positions, demonstrated ability to prioritize multiple tasks.
  • Performed credit analysis for the purposes of debt settlement and approved/rejected settlement offers.
  • Fostered a teamwork/open-door environment conducive to positive dialogue across the organization and management.
  • Maintained a positive customer experience through problem solving and fulfilling special requests.
  • Processed payment arrangements and repossession disclosures for new and existing clients.
  • Monitor productivity and collaborate with other managers for annual review purposes.
  • Developed Value Packed Proposals and maintain internal staff retention programs.
  • Communicate to other management when problems arise and possible solutions.
  • Managed Accounts Receivable/Collections, including invoicing and payment posting.
  • Position requirements: Manage and execute all accounting responsibilities.
  • Maintained proper in-stock positions and reducing unnecessary excess inventory !
  • Developed innovative product presentation increasing sales exposure and demand.
  • Mentored and encouraged several team members into higher-level positions.
  • Maintained high moral workplace through positive reinforcement and energy.

Show More

26. Bank Deposits

average Demand
Here's how Bank Deposits is used in Department Manager jobs:
  • Design Studio Manager responsible for merchandising, inventory, opening/closing Manager, internal/external customer service, cashier, bank deposits.
  • Completed all opening and closing procedures, including preparation and transportation of bank deposits.
  • Provided back-up support to office manager, reconciling registers and preparing bank deposits.
  • Completed financial transactions and accounting functions to include bank deposits.
  • Managed administrative operations and balanced bank deposits.
  • Controlled financial aspects, including preparing daily bank deposits, product cost controls, waste control, damages, and theft.
  • Manage bank deposits and armored pick ups, perform hourly skims of all cash registers, enter deposits into computer system.
  • Opened and closed Maurice s Department store, managed bank deposits, receiving shipments of apparel for the entire store.
  • Handle with bank deposits, Inventory, store audits, use of a calculator, fax machine and copy machine.
  • Finalized end of day store sales and reconciled all cash registers, counted store safe and made all bank deposits.
  • Counted out each employee till at the end of their shift, balanced vault every day and prepared bank deposits.
  • Have strong experience in Customer Services, Loss Prevention, Head Cashier, Bank Deposits and other Accounting transactions.
  • Bank deposits, refunds, store credit is among the other things we all pitched in on for success.
  • Perform department monthly bank reconciliation, daily bank deposits, weekly payroll, and collections of outstanding accounts.
  • Prepared bank deposits; ordered books based on projected sales, set up displays; cash register transactions.
  • Shift manager, Order stock, Responsible for opening and closing cash drawer, Bank Deposits, assist customers
  • Operate store opening and closing systems; which include counting and handling register drawers and bank deposits.
  • Opened and closed cash tills, prepared nightly bank deposits, and made coin/change runs to bank.
  • Compile and prepare sales reports, credit card receipts and bank deposits, ensuring their accuracy.
  • Account for all beginning and end of day money, including bank deposits and money ordering.

Show More

27. Annual Sales

average Demand
Here's how Annual Sales is used in Department Manager jobs:
  • Developed quarterly and annual sales department budgets and submitted to upper management for review.
  • Generated monthly and annual sales projections to ensure profitability on a yearly basis.
  • Developed Chanel into key business with annual sales volume of $1.6 million (ranked second out of 48 stores).
  • Managed up to 10 sales associates and assistant managers in a new, exciting department with annual sales exceeding $600K.
  • Coordinated daily operations for numerous cosmetic and fragrance counters with more than 100 personnel and annual sales volume exceeding $16M.
  • Managed operations for Wood Flooring department with $2.5-3M in annual sales, including merchandising, team supervision, and sales.
  • Advanced to increasingly responsible positions, culminating in supervisory role with oversight for a department generating 1 million in annual sales.
  • Managed staff of 15 associates and two assistant managers in a department that generated approximately $10 million in annual sales.
  • Achieved annual sales over one million dollars in Garden Center by customer service and teaching associates to recognize the customer needs.
  • Developed and implemented new sales strategies to bring the department from 89th to 1st in annual sales in the company.
  • Managed 22 sales reps (all training and performance reviews), merchandising, and $2M+ in annual sales.
  • Promoted to manage a 5.1 million in annual sales Men's Clothing department in a high volume capital region store.
  • Managed men's clothing and accessories department with $3,000,000 in annual sales; maximized sales while minimizing selling costs.
  • Planned and developed multiple sales events that directly resulted in annual sales revenue increase by 12% (2017).
  • Managed Home Decor, Epicure and Bridal Registry areas for this luxury retailer with annual sales of $3 million.
  • Created customer service strategies that increased overall customer satisfaction ratings and resulted in annual sales of $1.8 million.
  • Supported production of over 11,000 meals daily for nine airlines with annual sales in excess of $20 Million.
  • Managed up to 20 sales associates and assistant managers within a specialized department with annual sales exceeding $2.7M.
  • Managed over 20 sales associates of a cosmetic and fragrance department grossing over $1.0 million in annual sales.
  • Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, and other targeted goals.

Show More

28. Stock Levels

average Demand
Here's how Stock Levels is used in Department Manager jobs:
  • Created significant savings by ensuring proper stock levels; created reports from company database which reduced inventory levels and expenditures.
  • Analyzed and controlled stock levels, communicated trends and identified transfer needs in order to proactively liquidate overstock.
  • Coordinated with store management on inventory and in-stock opportunities resulting in better in stock levels and decreased markdowns.
  • Improved inventory levels by decreasing or liquidating slow sellers and maintaining adequate stock levels of popular items.
  • Achieved company's projected monthly sales figures; closely monitored stock levels for merchandise reorder/daily sales/shrink.
  • Worked closely with vendor representatives to ensure proper product placement and adequate stock levels.
  • Controlled inventory stock levels and ensured company merchandising standards were maintained properly.
  • Maintained appropriate stock levels by effectively communicating product needs to vendors.
  • Performed random weekly inventories to ensure stock levels remained accurate.
  • Determined necessary stock levels by analyzing demand level of merchandise.
  • Maintained in-stock levels and quality presentation of all displayed merchandise.
  • Maintained price accuracy of goods and ensured adequate stock levels
  • Monitored and documented inventory stock levels for future orders.
  • Maintained in-stock levels of inventory.
  • Worked with the store manager, merchandise managers and buyers to ensure relevant stock content and to have appropriate stock levels.
  • Review and prepare reports and records for accuracy and compliance with established procedures, and to determine adequacy of stock levels.
  • Communicated with the buyers and allocation departments about comparative shopping analyses, planning, adjusting stock levels, and customer requests.
  • Managed a 24/7 staff to attain and meet stock levels required to meet customer's expectations while shopping in the store.
  • Manage stock levels for the department, changing prices to reflect up-to-date markdowns and reductions, and to perform cost overrides.
  • Acted as transfer captain by coordinating with local stores to exchange product in order to maintain low out of stock levels.

Show More

29. Multiple Departments

average Demand
Here's how Multiple Departments is used in Department Manager jobs:
  • Manage multiple departments simultaneously troubleshooting and resolving product availability issues, correcting plan-o-grams, which improved customer service opportunities and sales.
  • Worked across multiple departments helping to improve operations by managing inventory level, updating price points and facility renovations.
  • Implemented necessary changes across multiple departments, monitoring for effectiveness and efficiency prior to final approval.
  • Received increased responsibilities including managing multiple departments, training new employees, and inventory control.
  • Managed multiple departments, management duties, inventory management, and customer service
  • Handled merchandising for clothing and provided backup assistance across multiple departments.
  • Managed operations in multiple departments with a primary focus in technology.
  • Provided leadership and direction in multiple departments in established retail store.
  • Managed multiple departments while assisting customers with everyday household repair questions.
  • Cross trained in multiple departments to improve career advancement opportunities.
  • Managed and maintained Computer Generated Ordering operations for multiple departments.
  • Managed multiple departments, assigned daily duties/goals to associates.
  • Managed Merchandise: optimized merchandise presentation in multiple departments.
  • Created executive dashboard used by multiple departments within institute.
  • Merchandised and maintained the inventory of multiple departments.
  • Performed weekly inventory turnover analysis for multiple departments.
  • Managed multiple departments and delivered excellent customer service.
  • Managed operations and controlled inventory for multiple departments.
  • Managed all continuous improvement efforts/activities in multiple departments.
  • Managed multiple departments with supervisory responsibilities for associates.

Show More

30. Osha

low Demand
Here's how Osha is used in Department Manager jobs:
  • Exceeded OSHA goals and improved safety of operating environment by facilitating regular training which involved report preparation and presentations.
  • Prepared and conducted a contractor orientation program for approximately 150 contracted employees, covering OSHA and company safety policies.
  • Conducted incident investigations to determine root causes as well as participated in OSHA investigations involving employee complaints.
  • Company Safety Officer; developed a comprehensive Safety Policy meeting OSHA standards for all departments.
  • Provide training to new technicians to operate complex machinery following OSHA and industry regulations.
  • Provided consistent safety oversight, and enforced OSHA and food handling procedures/regulations.
  • Take proper safety measures to minimize accidents within OSHA requirements and regulations.
  • Conduct inspections to maintain compliance with OSHA and corporate safety guidelines/policies.
  • Develop OSHA documentation and implement a robust health and safety program
  • Led to significant safety improvements addressing OSHA requirements.
  • Supervised all Safety Regulations under OSHA guidelines.
  • Implemented/maintained safety program meeting OSHA standards.
  • Operated forklift and obtained OSHA certification.
  • Managed employee training, coaching & performance issues according to the bargaining unit contract, OSHA, EPA & HACCP regulations.
  • Organized training for the Store Team with regard to OSHA regulations and ways on how to respond to OSHA store visits.
  • Conducted daily physical security audits to identify and resolve opportunities to ensure compliance with Company, State and Federal OSHA guidelines.
  • Develop safety and health programs and procedures to ensure employee safety and maintain regulatory compliance including OSHA, FRA and USCG.
  • Trained and managed <5 employees>
  • Facilitated store compliance to company, OSHA, and Hazardous Material Cleanup and Disposal regulations as a Safety Team Member.
  • Conduct safety walk of department and inspect power equipment to ensure they are up to Lowe's and OSHA standards.

Show More

31. Department Staff

low Demand
Here's how Department Staff is used in Department Manager jobs:
  • Ensured that all Department staff is knowledgeable on all merchandise routines/standards product features including origin and content ingredients when applicable.
  • Performed individual searches, record reviews and advised department staff on policy and documentation revisions for paper and electronic records.
  • Supervised and trained all department staff and maintained excellent inventory, productivity and customer service levels.
  • Supervised department staff and floor associates and maintained report analysis defining problems and developing appropriate responses.
  • Handle responsibilities of staff administration and management including recruiting, interviewing, and hiring department staff.
  • Contract Manufacturing Managed daily operation of test department staff in support of dynamic production schedules.
  • Maintained and coordinated supervising attorney and department staff vacation, day-to-day meeting and travel schedules.
  • Provide ongoing employee evaluations and conduct regularly scheduled department staff and individual management meetings.
  • Scheduled and monitored department staffing levels and made scheduling changes as necessary.
  • Managed department staffing and scheduling, identified and resolved stock deficiencies.
  • Ensured customer service, supervised department staff, enforced company regulations.
  • Trained department staff and participated in training of other Department Managers.
  • Monitored daily activities of department staff and provides guidance whenever needed.
  • Supervised docketing department staff in maintaining firm's docketing database.
  • Conducted recruiting/training/promotions & HR related activities for all department staff.
  • Supervised department staff while directing in-store marketing and advertising implementation.
  • Delegated tasks to other department staff members to increase productivity.
  • Monitored department staffing levels and adjusted schedule during business peaks.
  • Trained and developed specific department staff in customer service techniques.
  • Accepted responsibility to train additional department staff as needed.

Show More

32. Entire Store

low Demand
Here's how Entire Store is used in Department Manager jobs:
  • Monitored and reported daily accounts for entire store operations.
  • Managed entire store merchandise and dispensed replacements as needed.
  • Marshaled department from near-bottom rating to #1 in the entire store, district and region in less than 5 months.
  • Created content and trained entire store on client outreach to drive networking and to cultivate client relationships in the Chelsea neighborhood.
  • Completed inventory, replenishment, and placement nightly for the entire store maintaining both sales floor merchandise and the warehouse.
  • Conduct transaction within the flooring department as well as the entire store that will produce revenue for the store.
  • Worked hand in hand with all the other departments to make sure the entire stores goals would be met.
  • Executed Manager on Duty role which entails full responsibility of daily store operation and supervision of entire store team.
  • Constructed layouts for entire store and operated cash register, signing for the these departments, and unit integrity.
  • Worked with assistant manger to improve the customer service throughout the entire store to meet the company standard.
  • Monitored customer sales transactions and compiled reports to management to increase sales and profitability for the entire store.
  • Maintained visually appealing and effective displays for the entire store which improved efficient selling and movement of products.
  • Handled all out going product returns and shipping as well as controlled returned merchandise credit for entire store.
  • KEY ACCOMPLISHMENTS * Key carrying manager charged with supervising the entire store, its employees, and inventory.
  • Provide customer service through entire store including merchandise and sales training on products and in-store demonstrations and events.
  • Provide support to the store management team by performing a sales leadership function for the entire store.
  • Manage cash office activities for entire store including store billing, license management, cash handling etc.
  • Created floral arrangements and displays within the department and for the entire store meeting deadlines for customers.
  • Exceed sales budgets, drives excellent customer service and an effective sales culture throughout the entire store.
  • Call in work orders for broken equipment and fixtures through the entire store, inside and outside.

Show More

33. HR

low Demand
Here's how HR is used in Department Manager jobs:
  • Supported HR Manager with in-house seasonal recruitment through career fair coordination, talent sourcing licensed industry professionals through referrals.
  • Monitored safety, security, and cleanliness throughout the Department to ensure regulatory compliance.
  • Reduced shrink in hard-line departments by implementing limited presentation program and training associates.
  • Managed associated performance and ensured adequate department coverage through influencing scheduling of associates.
  • Cross-trained associates to ensure store-wide awareness and increase overall customer satisfaction throughout store.
  • Maximized sales through in-store hand selling and use of personally accumulated contact database.
  • Led system engineering and radar development through qualification testing and production transition.
  • Provide superior customer service through training and enforcement of customer service expectations.
  • Assisted corporate management in developing standards of practice through therapy programs.
  • Provide excellent customer service through guidance and implementation of service standards.
  • Coached talent through teaching effective selling strategies and consistent supervising practices.
  • Minimized and eliminated losses through negligence with monitoring programs.
  • Performed weekly counts of inventory to identify inventory shrink.
  • Completed weekly evaluations of product assortment and sell-through.
  • Maintained orderly department through organization and stocking.
  • Supervised 15-20 associates throughout all apparel departments.
  • Calculated maintenance throughput and task completion.
  • Increased customer satisfaction and lowered shrinkage.
  • Inventory management and control Shrinkage.
  • Reduced and controlled inventory shrinkage.

Show More

34. Direct Reports

low Demand
Here's how Direct Reports is used in Department Manager jobs:
  • Maintained quality levels, and department production goals; developed process improvements, and provided development opportunities for direct reports.
  • Managed six direct reports and developed pricing strategies, solution development, developing and implementing federal client server strategy.
  • Supervised 15 direct reports that oversaw quality control throughout the organization and ensured ultimate customer satisfaction.
  • Coached and mentored direct reports to increase their effectiveness and prepare them for future advancement responsibilities.
  • Interacted regularly with senior management and direct reports to ensure operational priorities align with company initiatives.
  • Provide ongoing performance management training and conducts timely formal performance appraisals for direct reports.
  • Trained and developed performance of exempt direct reports and provided prompt and objective coaching/counseling.
  • Contributed to the evaluation of direct reports by maintaining detailed files on personal achievements.
  • Surpassed division-operating standards consistently by enhancing the previous performance of 30 direct reports.
  • Coached and developed direct reports to deliver results exceeding seven million dollars annually.
  • Administered compensation plans, performance management and career development for all direct reports.
  • Evaluate direct reports performances ensuring that performance are aligned with the organizational goal.
  • Performed appraisals for all direct reports and initiated corrective action when necessary.
  • Directed overall merchandising and supervision of six direct reports.
  • Monitored and evaluated performance of numerous direct reports.
  • Recognized for developing direct reports into future managers
  • Coordinated and communicated with eight direct reports.
  • Managed 30 direct reports with a 120 employee team providing new-hire training for fifteen call centers located throughout the United States.
  • Managed 4 direct reports while driving sales, improving operational efficiency, inventory management, and delivering world class customer service.
  • Lead and supervise, forty-eight direct reports, to include three, hourly Finishing Department Leads, serving as shift supervisors.

Show More

35. Daily Activities

low Demand
Here's how Daily Activities is used in Department Manager jobs:
  • Supervised and coordinated daily activities while providing coaching, mentoring, and consultation to associates to enhance associate development.
  • Improved call center efficiency through better communication of daily activities including any Group Sales or Marketing promotions.
  • Managed daily activities while prioritizing work on multiple projects aimed at improving processes and increasing customer satisfaction.
  • Planned, prioritized, and coordinated daily activities to maximize productivity and meet organizational goals.
  • Identify logistic issues and assist higher level professional in handling daily activities of logistics.
  • Managed and coordinated daily activities and annual training requirements for the department.
  • Supervised associates in customer service and completion of daily activities.
  • Manage daily activities for production of vitamin and dietary supplements.
  • Coordinate daily activities with Project Managers and Project Management Office.
  • Directed daily activities of clinical and non-clinical Prior Authorization staff.
  • Supervised daily activities of associates and their performance.
  • Supervised all associates in daily activities.
  • Managed daily activities within department.
  • Build, lead, and guide daily activities of 8-officer team responsible for on-call, perpetual combat readiness of 60 personnel.
  • Communicate and delegate to employees daily activities that need completion, as well as following up with employees on assigned duties.
  • Supervised and monitored the daily activities of all employees for task completion, evaluations, promotions, and corrective actions.
  • Observed daily activities in each store department to gain knowledge of management styles, associate interaction, and customer situations.
  • Investigate shrinkage and overages due to daily activities * Analyze performance trends within the department to find ways for improvement.
  • Manage and supervised daily activities of all commercial sales associates Responsible maintaining sales and inventory on all retail products.
  • Delegated and supervised completion of tasks, training, and daily activities while driving overall sales in individual department.

Show More

36. Monthly Inventory

low Demand
Here's how Monthly Inventory is used in Department Manager jobs:
  • Performed inventory control procedures achieved monthly inventory goals through effective ordering practices and resolved overstock situations, aged and discontinued inventory.
  • Reconciled Monthly Inventories - Monitored journals, submitted corrections, and reconciled ledgers to maintain monthly inventory levels.
  • Conducted interviews Worked with other department manager to do a monthly inventory Completed duties of a sales associate
  • Placed orders for fresh/frozen seafood Performed monthly inventory Entered daily price changes Assisting customers Training new associates
  • Reduced monthly inventory dollar variation by implementing a tracking system while exceeding cost standards.
  • Inventory Management: Verify accuracy of weekly/monthly inventory and control food cost.
  • Executed monthly inventory, department shrink plan and purchase orders for replenishment
  • Complete monthly inventory reports and ensure department was properly stocked.
  • Controlled spoilage by generating turn movement and maintaining monthly inventory.
  • Perform monthly inventory along with correlating and analyzing sales reports.
  • Merchandised all jewelry and maintained daily and monthly inventory counts.
  • Accounted for monthly department profit-and-loss and conducted monthly inventory.
  • Conduct bi-monthly inventory procedures to balance overage/ shortage levels.
  • Produced and analyzed monthly inventory and sales reports.
  • Managed monthly inventory control and weekly stock ordering.
  • Performed weekly and monthly inventory on department items.
  • Tracked and processed weekly/monthly inventory and sales reports.
  • Performed monthly inventory audits and final profit/loss information.
  • Planned and executed monthly inventory in timely manner.
  • Maintained monthly inventory control and shrink/damage reporting.

Show More

37. Department Operations

low Demand
Here's how Department Operations is used in Department Manager jobs:
  • Managed daily department operations including scheduling associates, opening and closing and providing hands-on leadership to the junior's department.
  • Managed daily department operations to ensure timely delivery of member benefits to fulfill membership contracts and surpass customer expectations.
  • Designed, developed and implemented stockroom and catalog department operations to increase efficiency and decrease sales floor stock outages.
  • Improved department operations by creative scheduling, team building, development of new procedures and implementation of new instrumentation.
  • Supervised department operations, including providing customers service and assuring that associates were following company policies and procedures.
  • Review department operations continually and complete quality assessments and necessary action plans to provide optimal environmental services.
  • Collaborated with store management to ensure efficient department operations by sharing visions on departmental set-up and merchandising.
  • Directed daily department operations and provided strategic leadership and motivation to a team of 10-15 associates.
  • Managed preoperative, recovery room and endoscopy department operations including staff development, education and evaluation.
  • Directed hearth department operations, including sales planning, inventory management, and customer relations.
  • Directed department operations and was acting interdepartmental communication liaison (Fluent in Mandarin Chinese).
  • Played lead role in optimizing efficiency and profitability of department operations, leading 7-member team.
  • Maintained daily department operations with department team to ensure seasonal style updates and inventory levels.
  • Coordinated the implementation of 3 major instrument conversions involving comparison studies to streamline department operations.
  • Commanded alignment of department operations including inventory, vendor relations, and employee management.
  • Oversee all department operations, including inventory management, area display and customer service.
  • Lead cross-department operations meeting to improve communications, problem-solving, and process and system integration
  • Managed day-to-day department operations that included returns, packaging, and inventory control.
  • Led department operations supporting navigation and communications requirements for fast-attack nuclear powered submarine.
  • Managed department operations - referrals, assignment to assessors and therapists.

Show More

38. Department Inventory

low Demand
Here's how Department Inventory is used in Department Manager jobs:
  • Maximized sales by preparing weekly sales reports to accurately manage department inventory and to ensure no over or under-stock products.
  • Maintained liquor department inventory- Ordered merchandise from vendors- Checked in vendor merchandise- Priced merchandise- Stocked shelves
  • Maintained department inventory to coincide with company wide inventory level requirements and goals.
  • Be familiar with all department inventory/special features to respond to customer inquiries accurately.
  • Enhanced department inventory processes while increasing vendor performance by improve communication and follow-through.
  • Ordered and maintained department inventory based on sales trends and existing inventory.
  • Maintained department inventory and prepared profit and loss reports for management.
  • Maintained department inventory to match corporate plan-o-grams to increase product visibility.
  • Controlled department inventory and assisted customers in my departments and others.
  • Managed department inventory, ordered stock insuring appropriate on hand inventory.
  • Conducted departmental training and managed department inventory to keep supplied.
  • Managed department inventory, printing machines and vendor relationships.
  • Maintain department inventory accuracy through completing weekly cycle counts.
  • Maintain department inventory by properly ordering and stocking products.
  • Monitor department inventory and oversee all purchasing and stocking.
  • Managed seed and sowing department inventory and personnel.
  • Coordinate and conducted weekly / monthly department inventory.
  • Tracked department inventory including pricing and ordering merchandise.
  • Monitored databases to keep track of department inventory.
  • Monitor department inventory and replenish merchandise as needed.

Show More

39. Store Policies

low Demand
Here's how Store Policies is used in Department Manager jobs:
  • Provided excellent customer service in keeping with store policies and regulations drastically reducing potential problems and increasing customer satisfaction.
  • Supervised and mentored new and seasoned employees of clerical operations and store policies/ procedures.
  • Trained subordinates in store policies and product knowledge and successful customer interaction.
  • Provided information regarding store policies, product manufacturers, and popular items.
  • Managed store security, alarm codes, created and implemented store policies and procedures, created incentives programs for the employees.
  • Described product to the customer, maintain up to date knowledge of store policies regarding payment, returns, and exchanges.
  • Recruited, developed, and trained a team of 8-10 associates in store policies, department procedures, and job duties.
  • Trained and managed 13 employees in store policies, department procedures and job duties and achieved significant improvements in their productivity.
  • Shift management helps direct crew to follow proper procedures and store policies, while managing all costs, including labor.
  • Supervised sales staff, trained staff on store policies, inventory control procedures and created schedules weekly based on need.
  • Interviewed potential sales associates during the hiring process and provided training to new associates for both store policies and procedures.
  • Ensured subordinate associates are aware of sales goals, sales events, sales incentive programs, store policies, etc.
  • Support manager duties include assisting upper management in overseeing store policies, productivity, and worker relations throughout the store.
  • Trained new employees regarding store policies and procedure, assisted customers as needed with diagnosing computer problems and software issues
  • Develop, train and manage a team of 14 employees in store policies to be upheld and followed daily.
  • Managed staff, trained new employees on register, store policies and sales techniques and created departmental schedules.
  • Coordinated training on new products, implemented store policies and procedures, and presented company wide incentive programs.
  • Train employees in store policies; security - sales and record keeping procedures; and job duties.
  • Ensured all department personnel had complete understanding of all products, applications, store policies and procedures.
  • Provided department specific training for new employees on store policies, register, merchandise management and display.

Show More

40. Weekly Basis

low Demand
Here's how Weekly Basis is used in Department Manager jobs:
  • Reviewed all department related incident reports to assign watch orders to areas with heightened reported criminal activity on a weekly basis.
  • Partnered with store visuals to develop and implement merchandising plan to ensure continued profitability on weekly basis.
  • Collaborated with senior leadership on a weekly basis, developing strategic plans and establishing long-range objectives.
  • Forecast inventory requirements and ordered product on a weekly basis.
  • Managed scheduling and individual assignments on a weekly basis.
  • Conducted inventory analysis on a daily to weekly basis.
  • Standardized Corporate Action business metrics reporting, and generated key control metrics on weekly basis for review with the department VP.
  • Track inventory via loss prevention reports on a weekly basis, and generate a plan to effectively control and prevent shrink.
  • Oversee front and back end of store, complete payroll on biweekly basis, and scheduling of total store associates.
  • Visit off-site warehouse on a bi-weekly basis to ensure proper organization and accurate inventory of the firm's entire catalog.
  • Raised sales on a weekly basis by 5%, used creative skills for creating food demos and displays.
  • Meet individual daily sales goals; cover personal draw on a weekly basis in a commission based sales environment.
  • Maintained financial records, ensuring the store met sales plans and adjusting those plans on a weekly basis.
  • Trained and directed co-workers to create new displays on a weekly basis that featured promotions and increased sales.
  • Entered accounts payable into the company accounting system on a weekly basis and kept all A/P files organized.
  • Create and maintain inventory management and vital stats reports on a weekly basis and maintain daily maintenance log.
  • Back stocked on a bi weekly basis to ensure the quantity of supply met demand on sales floor.
  • Manage a staff of 30 people by writing schedule on weekly basis and enforcing it to 100%.
  • Utilize company sales reports on a weekly basis to determine the best plan of action to maximize profitability.
  • Perform formal job site inspections on a weekly basis to ensure proper compliance of client property care policy.

Show More

41. Sales Activities

low Demand
Here's how Sales Activities is used in Department Manager jobs:
  • Managed the development and implementation of all marketing programs and strategic sales activities.
  • Monitored sales activities to ensure satisfactory service and quality product availability.
  • Supervised and maintained sales activities in Jewelry Department & Fashions Department.
  • Utilize In-store Logistics in sales activities/adhere to inventory control procedures.
  • Monitored inventory levels, managed daily sales activities.
  • Managed sales activities in assigned department.
  • Plan and coordinate with the visual team on all activities concerning campaigns, promotions and sales activities in their department.
  • Perform the full range of customer service and sales activities related to film and digital sales and photo processing.
  • Coordinated sales activities and was responsible for pricing on feed, animal health, livestock equipment and merchandise.
  • Led department merchandising and sales activities to include developing business plans, creating floor layouts and handling invoices.
  • Assisted store manager in setting goals for all sales activities to ensure a high level of customer service.
  • Managed the sales activities, staff training, and customer call process of agronomy sales representatives.
  • Ensured and followed up all store activities concerning campaigns, promotions, and sales activities.
  • Monitor sales activities to make sure customers receive satisfactory service and quality of goods.
  • Develop strategy, oversee team and individual sales performance and manage daily sales activities.
  • Planned, organized and executed weekly, monthly, and seasonal sales activities.
  • Helped execute store promotions, and sales activities within my department & store.
  • Managed sales activities to promote service offerings in a fast paced retail environment.
  • Lead team of 12 employees by aligning schedules to seasonal sales activities.
  • Monitor sales activities to ensure that customers receive excellent service and products.

Show More

42. Stock Shelves

low Demand
Here's how Stock Shelves is used in Department Manager jobs:
  • Stock shelves maintained excellent store presence provided excellent customer service kept records of inventory trained & assisted employees
  • Follow safety procedures operating heavy machinery to stock shelves and assist customers.
  • Stock shelves, maintain unit levels of product, pricing of product, layout of counter, assist with employee scheduling.
  • Pull pallets to sales floor, stock shelves, unload trucks, scan in inventory, load up trucks, stack pallets
  • Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise, displays to attract customers.
  • Stock shelves in three departments, assist customers with questions and locating items, price changes and cashier when needed.
  • Build displays, customer service, cashier, create delivery orders, count stock, stock shelves, supervise employees
  • Account for inventory, order inventory, change displays, stock shelves, make sure my employees are working.
  • Stock shelves and assist with customer service, answering questions and directing customers to location of desired products.
  • Perform daily updates, orders merchandise, stock shelves; perform audits of merchandise, and modular changes.
  • Ordered merchandise * Operated forklift * Unload trucks * Stock shelves * Operated registers * Supervised four employees
  • Maintain inventory numbers, stock shelves, and help with training associates in new policies and procedures.
  • Provide customer service, stock shelves, order products, decrease shrink, increase sales, prevent accidents
  • Manage Department Sales * Setup and shutdown photo machines * Process and Develop Photos * Stock Shelves
  • Greeted Customers Met Customers needs Organize Materials Marked Merchandise Work Frat Set Modular Restock Shelves Manger Training
  • Ordered product to stock shelves and processed customers' requests for special items and quantities.
  • Stock shelves, Hiring, Scheduling, Shelf integrity, price changes, backroom management.
  • Make sure prices were up to date, stock shelves, order products when needed.
  • Managed accessories department, including restocking, pricing, maintenance of stock shelves and area.
  • Stock shelves, replace outs, help customers find and get what they need.

Show More

43. Weekly Schedules

low Demand
Here's how Weekly Schedules is used in Department Manager jobs:
  • Performed records management, which included completing checklists and inventory control and generated weekly schedules for employees.
  • Created/implemented weekly schedules and conducted annual performance evaluations for up to 12 associates.
  • Developed weekly schedules, often having to work around complicated work availability.
  • Developed weekly schedules and reports for department personnel and inventory reporting.
  • Maintained weekly schedules along with team member accountability and discipline.
  • Created daily/weekly schedules following company and federal regulations.
  • Developed weekly schedules and prioritized daily tasks.
  • Produced weekly schedules of management and associates.
  • Prepared and implemented weekly schedules.
  • Coordinate with admin to populate weekly schedules for crews, while accounting for around-clock-scheduling, customer needs, and company goals.
  • Managed a team of 15 receiving associates, created weekly schedules, and trained new hires in compliance with company policy.
  • Managed a staff of 5 associates by creating weekly schedules, coordinated merchandising and promotions efforts with other department managers.
  • Generate weekly schedules, approve expense reports, order & inventory merchandise, and handle all incoming customer issues.
  • Transfer to department as a result of full understanding of previous position and completion of numerous effective weekly schedules.
  • Manage 30 plus Cashiers/Customer service associates; Write weekly schedules, Customer service, and Daily cashier till audits.
  • Promote cross training between area departments, writing weekly schedules and monitoring hours to ensure payroll is within budget
  • Create and implement weekly schedules to provide the best customer experience based on the needs of the business.
  • Prepare weekly schedules for up to 65 employees to ensure the restaurant is properly staffed at all times.
  • Completed annual & semi-annual employee evaluations, created weekly schedules, and maintained employee counseling and disciplinary records.
  • Create weekly schedules, lead bi-monthly department meetings and attend yearly seminars meetings at the general office.

Show More

44. Floor Plans

low Demand
Here's how Floor Plans is used in Department Manager jobs:
  • Teamed with facility management to develop floor plans to support outpatient clinical operations for six specialty clinics.
  • Implemented visual merchandising floor plans for department and incorporated personal ideas for maximizing sales.
  • Provide progress reporting and prepares presentations of strategies and floor plans for management communication.
  • Follow Specialty Retailers floor plans and visual merchandising* Provide customer service and special orders
  • Implemented merchandising floor plans and coordinated customer events.
  • Remodeled departments according to seasonal floor plans.
  • Set mods, price changes, kept department within the guidelines, set seasonal floor plans, and maintained all requirements.
  • Attend daily management meeting, review event orders, changes, and floor plans; communicate proactively with all department heads.
  • Developed and implemented all floor plans as requested on a monthly basis along with any seasonal promotions that were required.
  • Maintain floor support for agents by organizing schedules, floor plans, staffing needs, and various call center operations.
  • Developed floor plans due to sell through and new production as well as scheduled sales associates to execute those plans.
  • Coordinated with basic logic assistant to help develop and maintain floor plans and plan-o-grams to optimize available space.
  • Changed fixtures and floor plans according to Corp., changed store d cor for seasonal and holiday changes.
  • Implemented and executed both sales and floor plans of assigned departments (Juvenile apparel and Early Learning).
  • Develop the floor plans, stock all merchandise select the list for the day, set modular.
  • Interacted with architects, construction and vendors to develop floor plans, ITD and furniture plans.
  • Work one on one with the Visual Manager to create new concepts and design floor plans.
  • Involved in all business start up, floor plans, staffing needs and grand opening events.
  • Counseled business clients on floor plans, layouts, and designs to enhance business environment.
  • Reviewed reports concerning staffing, equipment layout and floor plans, fire and sanitation inspections.

Show More

45. Crew Members

low Demand
Here's how Crew Members is used in Department Manager jobs:
  • Provided leadership and trained crew members via area delegation and creating collaborative initiatives to improve service at McDonald's Restaurants.
  • Communicated clearly and positively with co-workers and crew members.
  • Implement departmental policies, goals, objectives, and procedures in conjunction with other department managers as well as crew members.
  • Allowed all of our new crew members to have the correct training they would need to complete any task or position.
  • Conducted weekly cash audits on managers and crew members as well as dealt with local store marketing (LSM).
  • Manage crew members, prepare schedule, hiring/training, monitoring payroll, inventory, customer service, and basic office duties
  • Trained new crew members on quality standards, guest expectations and proper procedures that suited their style of learning.
  • Provided coaching and managed a team of up to 8 crew members responsible for resolution of customer service issues.
  • Trained new crew members how to take orders, hand out food, and have good customer service.
  • People Department I hire qualified crew members, conduct interviews, orientations, and file employee paperwork.
  • Delegate responsibilities to crew members and train them how to use registers, fryers, and equipment.
  • Display strong Communication Skills Customer Service Skills, Maintained Scheduling and assign shift to crew members.
  • Trained crew members and fellow managers in store operations, safety protocols, and sanitation standards.
  • Prepared and conveyed construction schedules to crew members; provided company-wide distribution of blueprints and documents.
  • Communicate daily assignments and expectations to crew members and follow up to ensure proper completion.
  • Ensured that crew members were competent in all areas by completing and reviewing training materials.
  • Ensured execution of excellent customer service by crew members through coaching and review of procedures.
  • Recruited, managed and mentored an average of 50 new crew members per year.
  • Hired, trained, and evaluated the performance of crew members, and managers.
  • Write and conduct performance reviews for support managers and crew members within my department.

Show More

46. Phone Calls

low Demand
Here's how Phone Calls is used in Department Manager jobs:
  • Complete regular audits on orders and phone calls to insure accuracy and to anticipate potential problematic scenarios.
  • Conducted supervisory phone calls dealing with critical customer issues.
  • Answered and Returned phone calls from independent representatives.
  • Processed up to 20 phone calls a day to track sales lead for recent large purchase customers, ensuring customer satisfaction.
  • Take all phone calls related to beer (keg orders, questions on availability of certain brands, etc.).
  • Placed orders for customers - Checked in and put up inventory - Kept store well maintained and organized - Answered phone calls
  • Ordered new merchandise and assisted supervisor in carrying out administrative tasks that included filing paperwork and answering phone calls.
  • Cashier, making keys, mixing paint, customer service, answering phone calls, and heaving lifting.
  • Answered phone calls from customers and company stores, arranged for messenger pickups and shipping of customer orders.
  • Make all delivery phone calls 3 days out to make a smooth and seamless experience for the customer.
  • Answer phone calls, direct calls to corresponding department and make call to customers to update on orders.
  • Greeted all customers with a smile, answered customer phone calls and assisted them with excellent customer service.
  • Received phone calls regarding adjusting bills, would review the bills to determine if adjustment was needed.
  • Answered phone calls, called other stores to mail item not in our store at the time.
  • Coordinated Department Chairs Schedules, Composed their Correspondence, Screened all Emails, Phone Calls & Appointments.
  • Answer phone calls from customers and district stores about furniture availability, pricing and upcoming sale events.
  • Managed several departments and highly responsible for business, answered many phone calls and filed paper work.
  • Composed and follow daily routine; customer service; placed and answered telephone calls; maintain department.
  • Conducted phone calls and created computerized orders and sent them via fax or electronically by computer.
  • Reviewed work and monitors phone calls of collectors to verify adherence to PAC Policies and Procedures.

Show More

47. Customer Questions

low Demand
Here's how Customer Questions is used in Department Manager jobs:
  • Educated employees on new merchandise during seasonal/holiday changes and answered customer questions regarding store merchandise and department information/pricing.
  • Responded effectively to customer questions, located merchandise, and provided requested assistance on Bakery Department merchandise.
  • Ordered merchandise in accordance with customer need* Responsible for pricing accuracy* Answer customer questions and solve customer problems
  • Provide exceptional customer service by responding to customer questions in a fast paced retail environment.
  • Answered customer questions related to operation and functionality of cellular and wireless devices.
  • Answer customer questions about merchandise and advised customers on merchandise selection.
  • Stayed aware of inventory to more effectively answer customer questions.
  • Respond to customer questions/complaints visit customer when needed.
  • Addressed customer questions and concerns regarding product selection.
  • Ensured effective communication and responded to customer questions.
  • Provide solutions for design, product restrictions, install restrictions, and customer questions or concerns resulting in complete customer satisfaction.
  • Provided excellent customer service (i.e., customer questions, complaints, proposals, product services, etc.).
  • Changed prices, stocked shelves, performed data entry, answered customer questions, answered phones and promoted the company.
  • Performed all tasks in store, such as register, fielding customer questions, and providing excellent customer services.
  • Provide basic customer services tasks, such as running register, taking phone calls, answering customer questions etc.
  • Provided quality customer support and assistance; responded to customer questions, inquiries, or requests and resolved complaints.
  • Provided customer service by answering customer questions, assist in locating products and maintained up to date price changes.
  • Answered customer questions on the phone and in person, as well as giving advice to customers.
  • Resolved customer questions and issues with the satisfaction of the customer always the highest priority.
  • Worked as a floor walker to aid in customer questions/disputes and to approve sales.

Show More

48. Different Departments

low Demand
Here's how Different Departments is used in Department Manager jobs:
  • Prioritized multiple responsibilities, resolve conflicts between demands of different departments and develop plans to address periodic work overloads.
  • Ensured a proactive collaboration within different departments and the higher administrative staff.
  • Have successfully managed seven different departments including sales, specialty and operations.
  • Managed the receiving department and organizing purchase order for different departments.
  • Mentored and oversaw managers and supervisors within 7 different departments.
  • Managed different departments, managed employees, acting assistant manager
  • Drafted the budget for different departments and monitored expenditures.
  • Managed daily functions of different departments.
  • Managed seven different departments in location.
  • Restructured and reorganized 3 different departments.
  • Managed two different departments simultaneously.
  • Worked in different departments such as furniture, automotive, electronics, sporting goods and toys a long with bikes.
  • Trained and managed other associates on a daily basis as well in different departments while performing store manager duties.
  • Manage six (6) different departments by ensuring quality customer service, store cleanliness, and employee efficiency.
  • Managed three different departments, maintained inventory, hired, prepared schedules, and directly supervised five employees.
  • Managed 2 different departments, Paint and Hardware for approximately 2 years and Electronics for approximately 6 years.
  • Managed a staff of 40 people throughout 5 different departments to complete tasks according company standard goals.
  • Managed all the different departments in McDonald's, recorded an increase in profits at three different locations
  • Trained in different departments to help cover when other members of leadership were out of the building.
  • Reorganized inventory in 3 different departments due to issues with safety policies and incorrect inventory counts.

Show More

49. Merchandise Presentation

low Demand
Here's how Merchandise Presentation is used in Department Manager jobs:
  • Focused on merchandise presentation & developing specific subject areas to meet sales expectations as well as visual merchandising standards.
  • Assisted with the execution of floor moves and merchandise presentations according to weekly merchandise communications and promotional calendars.
  • Maintained merchandise presentation by stocking and rotating merchandise, organizing product displays, signing and pricing merchandise appropriately.
  • Maintained merchandise presentation, including set-up, cleaning and organizing displays, signing and pricing merchandise appropriately.
  • Developed and implemented merchandise presentation standards and signage for footwear department to ensure compliance with organizational standards.
  • Directed merchandise presentation directives insuring standards where met while merchandising incoming freight and replenishing the sales floor.
  • Established selling skill fundamentals and implemented merchandise presentation standards specific to the men's division.
  • Analyzed merchandise trends and reacted quickly through communication to store management and by merchandise presentation.
  • Followed company standards regarding merchandise presentation, safety, sanitation, service and suggestive selling.
  • Maintained merchandise presentation in the grocery area by stocking and rotating merchandise.
  • Maintained merchandise presentation in the department, signing and pricing merchandise appropriately.
  • Established and maintained visual standards with plan-o-gram execution and merchandise presentation.
  • Assisted with stocking merchandise to shelves while achieving schematic merchandise presentation.
  • Enforce upkeep of merchandise presentation by stocking and rotating merchandise properly.
  • Designed and coordinated advertising promotions through merchandise presentation and display.
  • Increased sales with appealing merchandise presentations and outstanding customer service.
  • Trained and educated new/current sales associates on merchandise presentation skills.
  • Maintain merchandise presentation, signing and pricing merchandise appropriately.
  • Worked closely with vendors regarding sales and merchandise presentation.
  • Ensured merchandise presentations were set according to company guidelines !

Show More

50. Special Events

low Demand
Here's how Special Events is used in Department Manager jobs:
  • Handled public relations, organized and scheduled various special events to encourage additional new business.
  • Projected and requisitioned products for special events and seasonal displays.
  • Directed public relations activities including fashion shows and special events.
  • Developed plans for furniture department coverage during special events.
  • Create in-store activities/advertising to promote company special events.
  • Coordinated several special events to improve merchandise sales.
  • Scheduled time-sensitive projects and organized special events.
  • Created weekly newsletter highlighting special events.
  • Coordinated Newspaper sponsored Special Events.
  • Coordinated various departmental special events.
  • Directed strategic planning for drum department, including establishment of sales goals, special events, artist clinics and charitable events.
  • Led large teams to plan and produce corporate marketing initiatives and special events, including the Annual Nike Women's Marathon.
  • Led customer outreach campaigns to inform and invite our customers of special events and sales going on that would interest them.
  • Reach out to community volunteers to provide special events including religious activities, pet therapy, live music, etc.
  • Conducted the processing, ordering and delivery of alcohol orders for: weddings, business conferences and large special events.
  • Build key partnerships with store management and campus organizations for promotional opportunities, special events, and off-site sales opportunities.
  • Increased customer awareness and sales with strategic e-blasts to these key niche clients regarding special events, promotions and newness.
  • Completed daily managerial duties, price changes, ordering for special events and holidays, and setting weekly displays.
  • Staff training and scheduling as required for special events such as new inventory and holiday hours (Planning).
  • Organize and run special events to boost sales during key selling periods; utilizing vendor support to ensure success.

Show More

20 Most Common Skill for a Department Manager

Customer Service31.7%
Order Merchandise16.6%
Sales Floor10.3%
Sales Goals8.1%
Inventory Control6.4%
Loss Prevention3.7%
Retail Store2.2%
Customer Complaints2.1%

Typical Skill-Sets Required For A Department Manager

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
26.6%
26.6%
2
2
Order Merchandise
Order Merchandise
14%
14%
3
3
Sales Floor
Sales Floor
8.6%
8.6%
4
4
Sales Goals
Sales Goals
6.8%
6.8%
5
5
Inventory Control
Inventory Control
5.4%
5.4%
6
6
Loss Prevention
Loss Prevention
3.1%
3.1%
7
7
Retail Store
Retail Store
1.9%
1.9%
8
8
Customer Complaints
Customer Complaints
1.8%
1.8%
9
9
Inventory Management
Inventory Management
1.7%
1.7%
10
10
Product Knowledge
Product Knowledge
1.7%
1.7%
11
11
Daily Operations
Daily Operations
1.5%
1.5%
12
12
Company Policies
Company Policies
1.4%
1.4%
13
13
Performance Reviews
Performance Reviews
1.4%
1.4%
14
14
New Merchandise
New Merchandise
1.3%
1.3%
15
15
Staff Members
Staff Members
1.3%
1.3%
16
16
Company Standards
Company Standards
1.2%
1.2%
17
17
Cycle Counts
Cycle Counts
1.2%
1.2%
18
18
New Associates
New Associates
1.1%
1.1%
19
19
Special Orders
Special Orders
1%
1%
20
20
Product Placement
Product Placement
0.9%
0.9%
21
21
Front End
Front End
0.9%
0.9%
22
22
Customer Relations
Customer Relations
0.8%
0.8%
23
23
Wal-Mart
Wal-Mart
0.7%
0.7%
24
24
Data Entry
Data Entry
0.7%
0.7%
25
25
POS
POS
0.7%
0.7%
26
26
Bank Deposits
Bank Deposits
0.7%
0.7%
27
27
Annual Sales
Annual Sales
0.6%
0.6%
28
28
Stock Levels
Stock Levels
0.6%
0.6%
29
29
Multiple Departments
Multiple Departments
0.6%
0.6%
30
30
Osha
Osha
0.6%
0.6%
31
31
Department Staff
Department Staff
0.6%
0.6%
32
32
Entire Store
Entire Store
0.5%
0.5%
33
33
HR
HR
0.5%
0.5%
34
34
Direct Reports
Direct Reports
0.5%
0.5%
35
35
Daily Activities
Daily Activities
0.5%
0.5%
36
36
Monthly Inventory
Monthly Inventory
0.5%
0.5%
37
37
Department Operations
Department Operations
0.5%
0.5%
38
38
Department Inventory
Department Inventory
0.5%
0.5%
39
39
Store Policies
Store Policies
0.5%
0.5%
40
40
Weekly Basis
Weekly Basis
0.4%
0.4%
41
41
Sales Activities
Sales Activities
0.4%
0.4%
42
42
Stock Shelves
Stock Shelves
0.4%
0.4%
43
43
Weekly Schedules
Weekly Schedules
0.4%
0.4%
44
44
Floor Plans
Floor Plans
0.4%
0.4%
45
45
Crew Members
Crew Members
0.4%
0.4%
46
46
Phone Calls
Phone Calls
0.4%
0.4%
47
47
Customer Questions
Customer Questions
0.4%
0.4%
48
48
Different Departments
Different Departments
0.4%
0.4%
49
49
Merchandise Presentation
Merchandise Presentation
0.4%
0.4%
50
50
Special Events
Special Events
0.4%
0.4%

134,135 Department Manager Jobs

Where do you want to work?