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Department managers oversee the operations of the department they are assigned to. They manage all aspects of the operation, including finance, sales, quality control, and human resources. They set department goals and the steps the team needs to take to ensure that the goals are met. Department managers are also in charge of training team members so that these team members will be able to work together harmoniously. They should also be able to keep the team's goal in sight and adjust their strategy as needed.

Department Manager Responsibilities

Here are examples of responsibilities from real department manager resumes representing typical tasks they are likely to perform in their roles.

  • Participate in company's ISO certification program, successfully achieving ISO [] and AS9100 certification.
  • Manage and delegate over lumber-building materials department including millwork department.
  • Manage electronics, wireless connection center, layaway and online order/pickup departments.
  • Develop schedules; manage payroll; multitask extensively to ensure competing requirements are complete.
  • Monitor and maximize sales and payroll by identifying sales opportunities and managing controllable expenses.
  • Manage geotechnical aspects of an EIR/EIS for a coastal development in an environmentally sensitive lagoon.
  • Maintain department by establishing merchandising goals, managing inventory control, and maintaining department organization and cleanliness.
  • Demonstrate management functions including training, coaching, motivation, discipline, performance appraisal and conflict resolution.
  • Implement inventory management system to effectively manage on-hands, assist with correct replenishment and maintain an acceptable level of over-stock.
  • Maintain plumbing department stock availability through schedule pack downs, shrink management and inventory management associates (IMA) accountability.
  • Stock groceries and other merchandise.
  • Utilize math in all aspects of making of products.
  • Assign QC inspect product to various job assignments throughout the shift.
  • Train associates in apparel, layaway and jewelry departments; perform jewelry audits.
  • Provide support to customers including troubleshooting cell phones, TVs, and various computer issues.

Department Manager Skills and Personality Traits

We calculated that 38% of Department Managers are proficient in Inventory Management, Sales Promotions, and Cleanliness. They’re also known for soft skills such as Analytical skills, Customer-service skills, and Communication skills.

We break down the percentage of Department Managers that have these skills listed on their resume here:

  • Inventory Management, 38%

    Utilized computerized inventory management system.

  • Sales Promotions, 17%

    Marketed merchandise by studying advertising, sales promotion, and displays plans; analyzes operating and financial statements for profitability ratios.

  • Cleanliness, 13%

    Managed the day-to-day operations of the Floral Department including scheduling, ordering, inventory, cleanliness and organization.

  • Customer Service, 8%

    Prepared comprehensive, detailed, and effective reports on office performance while performing quality assurance and monitoring for superior customer service.

  • Sales Floor, 3%

    Maintained excellent customer service, ensured proper merchandise presentation on sales floor and reviewed and reacted to merchandise information reports.

  • Product Knowledge, 2%

    Participated in vendor product knowledge meetings and asked to identify personal recommendations for upcoming trends based on research and experience.

Some of the skills we found on department manager resumes included "inventory management," "sales promotions," and "cleanliness." We have detailed the most important department manager responsibilities below.

  • The most important skills for a department manager to have in this position are analytical skills. In this excerpt that we gathered from a department manager resume, you'll understand why: "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." According to resumes we found, analytical skills can be used by a department manager in order to "performed weekly loss prevention evaluations and cycle counts to ensure accurate inventory and shrink data. "
  • While it may not be the most important skill, we found that many department manager duties rely on customer-service skills. This example from a department manager explains why: "when helping to make a sale, sales managers must listen and respond to the customer’s needs." This resume example is just one of many ways department managers are able to utilize customer-service skills: "trained and lead employees to demonstrate excellent customer service and influenced techniques in order to decrease loss prevention and increase sales. "
  • Communication skills is also an important skill for department managers to have. This example of how department managers use this skill comes from a department manager resume, "sales managers need to work with colleagues and customers, so they must be able to communicate clearly." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "decreased injury and safety incidents by 40% through monthly safety awareness meetings and corporate communications with loss prevention. "
  • A thorough review of lots of resumes revealed to us that "leadership skills" is important to completing department manager responsibilities. This resume example shows just one way department managers use this skill: "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals." Here's an example of how this skill is used from a resume that represents typical department manager tasks: "received corporate recognition for leadership contributions to efficient/cost-effective store operations through accurate forecasting, order fulfillment and out-of-stock management. "
  • See the full list of department manager skills.

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    What Manager On Dutys Do

    A manager on duty's role is to oversee operations in a store or a particular department, ensuring efficient workflow and workforce performance. They mainly evaluate and delegate tasks among employees, arrange schedules, set goals and budget, handle issues and concerns, and impose disciplinary actions. Moreover, a manager on duty may also perform clerical tasks such as producing progress reports, processing paperwork, maintaining an inventory of supplies, reporting to supervisors, coordinating with other managers, and implementing the company's policies and standards.

    In this section, we compare the average department manager annual salary with that of a manager on duty. Typically, managers on duty earn a $29,737 lower salary than department managers earn annually.

    Even though department managers and managers on duty have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require inventory management, customer service, and sales floor in the day-to-day roles.

    As far as similarities go, this is where it ends because a department manager responsibility requires skills such as "sales promotions," "cleanliness," "store management," and "performance reviews." Whereas a manager on duty is skilled in "safety procedures," "cpr," "guest service," and "front desk operations." So if you're looking for what truly separates the two careers, you've found it.

    Managers on duty receive the highest salaries in the retail industry coming in with an average yearly salary of $36,308. But department managers are paid more in the manufacturing industry with an average salary of $71,410.

    The education levels that managers on duty earn is a bit different than that of department managers. In particular, managers on duty are 0.8% less likely to graduate with a Master's Degree than a department manager. Additionally, they're 0.2% less likely to earn a Doctoral Degree.

    What Are The Duties Of a Store Manager And Buyer?

    A store manager is responsible for selecting and purchasing goods. They provide information on products, including prices and promotions. They are responsible for providing recommendations to clients, handling customer requires, and solving any issues. They also monitor sales.

    Next up, we have the store manager and buyer profession to look over. This career brings along a higher average salary when compared to a department manager annual salary. In fact, store managers and buyer salary difference is $1,804 higher than the salary of department managers per year.

    A similarity between the two careers of department managers and store managers and buyer are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "inventory management," "customer service," and "sales floor. "

    But both careers also use different skills, according to real department manager resumes. While department manager responsibilities can utilize skills like "sales promotions," "cleanliness," "store management," and "performance reviews," some store managers and buyer use skills like "market trends," "trade shows," "apparel," and "boutique."

    On the topic of education, store managers and buyer earn similar levels of education than department managers. In general, they're 0.3% less likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.

    How a Co-Manager Compares

    A co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules. They also evaluate progress, produce the necessary documentation, maintain a record of data, identify issues and opportunities, and assist in coordinating with other employees. A co-manager may also have the task of hiring and training new workforce members, enforcing policies and regulations at all times.

    Let's now take a look at the co-manager profession. On average, these workers make lower salaries than department managers with a $2,198 difference per year.

    By looking over several department managers and co-managers resumes, we found that both roles utilize similar skills, such as "inventory management," "cleanliness," and "customer service." But beyond that the careers look very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from department managers resumes, they are more likely to have skills like "sales promotions," "store management," "hr," and "direct reports." But a co-manager might have skills like "food safety," "perform routine maintenance," "store sales," and "basic math."

    Interestingly enough, co-managers earn the most pay in the retail industry, where they command an average salary of $64,497. As mentioned previously, department managers highest annual salary comes from the manufacturing industry with an average salary of $71,410.

    Co-managers typically study at similar levels compared with department managers. For example, they're 0.5% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

    Description Of an Associate Manager

    Associate managers are responsible for overseeing the support and clerical staff of the company. They recruit and train employees who perform different tasks that include greeting customers, answering phones, and faxing documents. They also perform other duties, including keeping employees' motivation, ensuring that everyone understands the company's guidelines and policies, and supervising other staff members. To be qualified as an associate manager, one should have a high school diploma, leadership skills, and a strong work ethic. One should also have the necessary computer skills, bookkeeping skills, and customer service skills.

    Now, we'll look at associate managers, who generally average a higher pay when compared to department managers annual salary. In fact, the difference is about $16,086 per year.

    While their salaries may vary, department managers and associate managers both use similar skills to perform their jobs. Resumes from both professions include skills like "inventory management," "customer service," and "sales floor. "

    Each job requires different skills like "sales promotions," "cleanliness," "hr," and "gem," which might show up on a department manager resume. Whereas associate manager might include skills like "pet," "human resources," "store opening," and "switches."

    Now, let's take a closer look at the financials in each career. The finance industry tends to pay more for associate managers with an average of $93,690. While the highest department manager annual salary comes from the manufacturing industry.

    Associate managers reach similar levels of education when compared to department managers. The difference is that they're 3.5% more likely to earn a Master's Degree more, and 0.2% more likely to graduate with a Doctoral Degree.