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Associate Manager, Wine Club and eComm
Constellation Brands 4.7
Department manager job in Napa, CA
We're the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we're driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we're the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more drive industry-leading growth for us today. But we're just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.
Position Summary
We are seeking an experienced and dynamic Wine & Spirits Club and E-Commerce Associate Manager to oversee and grow our exclusive wine and spirits club and our sales within the digital space. This individual will be assisting club managers with the managing of club memberships, driving sales, enhancing communication with club members, working on digital sales engagement projects to garner sales, and ensuring that members receive a personalized, white-glove service experience. This role will play a key part in increasing membership, managing special releases, and allocating select products to key consumers. The ideal candidate will a deep passion for wine or spirits, and a keen focus on enhancing the overall club experience and sales within ecommerce. They will have a strong sales focused approach.
Key Responsibilities:
Club Membership Management:
Work on wine and spirits club memberships, ensuring a seamless sign-up, retention, and renewal process.
Implement strategies to increase club membership, focusing on attracting new members while maintaining strong relationships with existing ones.
Sales & Revenue Growth:
Drive sales efforts through targeted promotions, special offers, and seasonal campaigns aimed at both current and potential club members.
Drive Sales efforts through ecommerce initiatives.
Monitor KPIs related to Average Order Value (AOV), membership retention, and overall sales performance. And provide solutions and opportunities for any gap solving needs up through leadership.
Work closely with the marketing and sales teams to identify opportunities for upselling, cross-selling, and exclusive product offerings.
Club Communication & Engagement:
Execute clear and compelling communication strategies to keep members engaged, informed, and excited about the club, including newsletters, emails, and social media.
Provide ongoing updates about special releases, new offerings, limited-edition products, and club member-only events.
Serve as a back-up point of contact for club members, addressing any inquiries, concerns, or special requests in a timely and professional manner. First point of contact is the Loyalty Concierge; and therefore this role will work in tandem with said Concierge.
Special Releases & Allocations:
Coordinate the release and allocation of special or limited-edition products to high-value members, ensuring fair distribution and a seamless experience for those receiving exclusive offerings.
Work closely with the product and procurement teams to forecast inventory needs for special releases and new product introductions.
Client Care & Personalized Service:
Collaborate with the Client Care and Loyalty Coordinators to provide members with exceptional, personalized service. This includes offering bespoke recommendations, ensuring personalized touches in all communications, and facilitating special requests.
Oversee the coordination of exclusive events or tastings, ensuring every detail is tailored to the preferences and needs of the club members.
Reporting & KPIs:
Regularly report on membership growth, sales trends, and key performance indicators (KPIs) such as AOV, member retention, and customer satisfaction metrics.
Analyze data to identify opportunities for improvement in member experience, retention strategies, and revenue growth.
Key Performance Indicators (KPIs):
Membership growth rate
Average Order Value (AOV) per member
Member retention rate
Event attendance and engagement levels
Special release sales volume and member satisfaction
Qualifications:
Proven experience in managing a wine or spirits club, wine or spirits sales, or similar membership-based services.
A sales focused mindset with a passion to drive sales through relationship building and direct selling efforts.
Strong understanding of wine, spirits, or the beverage industry, with a passion for educating and engaging club members.
Excellent interpersonal and communication skills, with the ability to build and nurture long-term relationships with high-value members.
Understanding of the Ecommerce space and bring a creative mindset to building sales through the club and ecomm platforms.
Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
Experience with CRM systems and data analysis tools to measure KPIs and develop actionable insights.
A collaborative team player, with the ability to work closely with client care, marketing, and sales teams.
A high standard of customer service, with a commitment to delivering a luxury, white-glove experience.
Preferred:
Knowledge of wine or spirits inventory management and allocation practices.
Sales Experience
WSET 2 or 3 wine and spirits or certification equivalent
Experience in event planning and coordinating exclusive member events or experiences.
Prior experience with a luxury brand or high-touch customer service environment
Location
Napa, California
Additional Locations
Job Type
Full time
Job Area
Hospitality & Retail
The salary range for this role is:
$83,300.00 - $125,000.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Equal Opportunity
Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
$83.3k-125k yearly Auto-Apply 3d ago
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Senior Store Sales Manager
Mattress Firm 4.4
Department manager job in San Jose, CA
IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:
Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.
Is your current job a nightmare? Make it a dream job at Mattress Firm !
Join Mattress Firm
and have the job of your dreams!
Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.
Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you'll get to know everything sleep and help us create an exceptional in-store experience. This isn't your typical retail job-achieve your financial dreams with uncapped commissions and a 401(k) match.
Job Details:
The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Senior Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members.
Drive individual and team sales performance and KPIs
Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
Create an environment where customers always at the center and have an exceptional experience
Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
Assist in multi-store staffing, interviewing, and hiring qualified candidates
Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.
Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
Achieve or exceed individual store financial targets through effective execution and customer service at the store level
Ensure store execution of product merchandising, marketing, and POP standards
Ensure company policies, including appearance and functionality standards, and state regulations are followed
Partner with marketing to plan, implement and monitor assigned store's social media strategy to positively impact brand awareness and increase sales
Lift or move 50+ pounds.
CALIFORNIA RESIDENTS
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.
Benefits Included:
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Compensation:
Competitive $95,000 - $170,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.
*Pay amount does not guarantee employment for any particular time.
Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.
EOE/Vet/Disability
Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 01/31/2026.
Applicants for Philadelphia Jobs
Please note that you have rights under the Philadelphia Fair Criminal Record Screening Standards Ordinance. Please click the following link for further information about your rights: *************************************************************** Please also note that any consideration of a criminal background check after a conditional offer of employment is made will be an individualized assessment based on your specific record and the duties and requirements of the specific job.
Diverse Candidates are Encouraged to Apply.
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
$33k-44k yearly est. Auto-Apply 3d ago
Assistant Vitamin/HBA Manager
Sprouts Farmers Market 4.3
Department manager job in Brentwood, CA
Job Introduction: Is helping people discover the benefits of supplements and vitamins your desire? Do you enjoy educating and coaching people to a healthier lifestyle? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as an Assistant Vitamin Manager!
Overview of Responsibilities:
As the Assistant Vitamin/HBA Manager - you have a role in helping customers make healthy choices by providing excellent customer service through managing and leading one of the busiest teams in our store.
Assist the Assistant Vitamin/HBA Manager in managing and merchandising the department for maximum productivity and profit
Responsible for ordering and inventory controls, product quality, and supervision of the Vitamin/HBA team
Effectively coordinate production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork.
Assist in leading a team that brainstorms to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.
Ensure that customers receive the best possible service and assistance with vitamins, supplements, and health and beauty products to help them better understand and respond to their health and wellness issues.
Maintain an in-depth knowledge of vitamins, supplements, and other health and body items in the department, providing guidance on supplements, health and beauty, and related products without "prescribing".
Assist in recruiting, hiring, developing, mentoring, and motivating the Vitamin team
Unload and sort through store deliveries
Ensure the execution of all company health, safety, and sanitation guidelines/regulations, and validate that other Vitamin team members are also aware of, and following, these procedures
If you're someone who thrives in a fast paced environment, then we want to hear from you!
Qualifications:
To be an Assistant Vitamin Manager at Sprouts Farmers Market you must:
Be at least 18 years of age and a minimum of 1 year of vitamin, homeopathy, or holistic experience with leadership duties; or an acceptable combination of education and experience.
Be dependable and reliable having the ability to work flexible schedule that changes; including night, weekends, and holidays.
Have and show an outgoing and friendly behavior; a positive attitude and have the ability to interact with our customers.
Have good communication skills; and the ability to give and take direction while maintaining a team environment.
Perform general housekeeping in the department; clean and dust
Adhere to all safety, health, and Weights and Measures regulations.
Be willing to gain education on new products and alternative health.
Have strong organization and prioritization skills
Be able to perform the following: standing, walking, bending, climbing throughout the entire work day and the ability to lift, stack and maneuver heavy objects weighing up to 50 lbs., from 4" to 72", for a distance up 2 feet without mechanical assistance.
Have the ability to move a ladder to access product requiring a force up to 5 lbs., up to 2 hours, for a distance up to 25 feet.
Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet.
Be able to walk a total up to 3 miles in an 8 hour shift.
Be able to perform other related duties as assigned.
Pay Range: The pay range for this position is $19.50 - $29.15 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant. Benefits:
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Eligibility requirements may apply for the following benefits:
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
Get Paid Every Day!
Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.
You can learn more by visiting ********************************************************* .
Why Sprouts:
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
At Sprouts, we're committed to fostering an inclusive, respectful, and caring workplace culture.
Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:
Inspiring Women at Sprouts
Rainbow Alliance at Sprouts
Sabor at Sprouts
Soul at Sprouts
Honored to Serve at Sprouts
Together, these groups celebrate diversity and empower our team to thrive.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
California Residents: We collect information in accordance with California law, please see here for more information.
$19.5-29.2 hourly 4d ago
Stock Supervisor
Tod's 3.8
Department manager job in Livermore, CA
TOD'S a premier luxury Italian brand is seeking dynamic, experienced, customer service driven, experienced Stock Supervisor for our Livermore Store in San Francisco.
The Stock Supervisor performs a number of fundamentally important functions: warehouse management, inventory control, goods receiving and delivery. The Stock Supervisor works under the supervision of the Store Manager.
His/Her work in the back of house allows sales staff on the sales floor to provide timely assistance to customers. It ensures fast, simple, and accurate picking of products that translates into shorter wait times for the customer.
PHYSICAL REQUIREMENTS:
• Ability to be mobile on the sales floor for extended periods of time.
• Ability to lift multiply shoe boxes.
• Availability to work closing shifts, weekends, annual inventory and entire holiday season.
TOD'S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.
Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
$35k-50k yearly est. 1d ago
Maintenance Department Manager
Advancedrestor
Department manager job in San Jose, CA
San Jose, United States | Posted on 10/27/2025
Company: Advanced Facility Solutions Schedule: Full-time | Monday-Friday | On-call rotation as needed
About the Role
Advanced Facility Solutions is seeking an experienced Maintenance DepartmentManager to lead our Facility Maintenance Division across a diverse portfolio of properties in the Bay Area.
This role is ideal for a hands‑on leader who understands both the technical and business sides of property maintenance. You'll guide a skilled maintenance team while driving gross profit growth, operational efficiency, and customer satisfaction.
Your work directly impacts company performance: balancing quality repairs, efficient scheduling, and new business opportunities discovered during property visits.
What You'll Do Leadership & Department Performance
Lead and develop a team of maintenance technicians to achieve operational goals.
Monitor departmental profitability, labor costs, and resource utilization.
Implement systems and processes to increase productivity and reduce downtime.
Set and track KPIs related to job turnaround time, cost efficiency, and quality control.
Collaborate with company leadership to plan budgets and forecast revenue growth.
Represent Advanced Facility Solutions during property visits and client meetings.
Identify and propose additional maintenance, repair, or upgrade services that create new sales opportunities.
Build strong relationships with property managers and facility owners to encourage repeat business.
Partner with marketing and operations teams to turn client needs into actionable work orders.
Operational Oversight
Oversee daily maintenance operations, make‑readies, and repair projects.
Ensure all maintenance work meets safety, quality, and compliance standards.
Coordinate staff schedules and manage work order priorities for multiple sites.
Participate in on-call rotation for after‑hours maintenance emergencies.
Why Join Us
At Advanced Facility Solutions, we're partners in helping our clients protect and enhance their properties.
As the Maintenance DepartmentManager, you'll have the opportunity to:
Shape the department's structure and efficiency.
Influence profitability through smart operational leadership.
Build lasting client relationships and generate new business.
Grow your career as the company continues to expand.
Requirements
Qualifications
Required:
3+ years of experience in property or facility maintenance.
2+ years of supervisory or management experience. Facility Maintenance Supervisor, etc.
Proven track record of improving efficiency, reducing costs, and managing budgets.
Excellent communication and leadership skills.
Valid driver's license with reliable transportation for local travel (Bay Area to Monterey Bay).
Availability for rotating on-call duty and occasional weekends.
We value Humility, Trust, Respect, and Commitment and we're looking for a leader who embodies these principles while driving measurable results.
Competitive salary (commensurate with experience).
Company vehicle or vehicle reimbursement.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for advancement and leadership development.
Apply Today
If you're a results‑driven maintenance professional ready to lead a department toward higher profitability, better efficiency, and lasting client relationships, we want to hear from you.
Apply now to join Advanced Facility Solutions and help us build what's next.
#J-18808-Ljbffr
$59k-122k yearly est. 4d ago
Department Manager- Eastride Mall
H & M Hennes & Mauritz Gruppe 4.2
Department manager job in San Jose, CA
About the Role
As a DepartmentManager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. You will ensure an excellent operational and visual experience for the store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors, analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life Customer Sales & Profit
Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines.
Represent yourself and the H&M brand positively during customer interactions.
Identify commercial opportunities and act on them while managingdepartment strengths.
Establish and analyze sales and budget goals, creating plans to optimize results.
Ensure customer service across all store areas and promote product selling.
Support the promotion of the Customer Loyalty App (Hello Member) and in-store sustainability initiatives.
Manage the department cost‑efficiently.
Maintain correct routines in fitting room and checkout, including transactions, returns, and exchanges.
Handle all admin routines for people and operations correctly.
Fashion & Trend Awareness
Stay updated with fashion trends, brands, competitors, and influencers.
Ensure your team provides product and fashion knowledge during customer interactions.
Team & Development
Recruit, onboard, manage performance, upskill, and develop your in‑store team.
Conduct performance evaluations and succession planning.
Share knowledge and skills with the team.
Collaborate with the Visual Merchandiser team.
Provide feedback and support colleague development.
Plan and schedule the team.
Communicate with store colleagues to motivate and inspire.
Ensure all procedures, routines, and legal requirements are followed.
Participate in onboarding and training processes relevant to your role.
Retail Operations / Visual & Commercial Execution
Maintain a clean and tidy sales floor and back‑of‑house areas.
Deliver high‑fashion quality, visual, and commercial product presentation.
Ensure good stock levels and provide input on allocation.
Maintain the full garment cycle and fitting room routines to standards.
Follow best practices for in‑store OMNI services and technology.
Manage price signs consistently across the store.
Update and maintain back‑of‑house areas.
Oversee opening and closing of the store daily.
Who You Are
Strong leader who enjoys taking responsibility for others.
Ambitious, effective communicator, supportive, analytical, and comfortable with numbers.
Achievement‑oriented, motivated by performance and competition, and truly customer‑centric.
Why You'll Love Working at H&M
We value diverse backgrounds across race, ethnicity, gender, age, religion, sexual orientation, and disability.
We are guided by H&M's seven unique values.
We offer access to Colleague Resource Groups and a global community.
We encourage an inclusive workplace where you can be yourself.
Career growth has no limits within our global talent community.
We provide comprehensive benefits, including health insurance, wellness programs, retirement plans, paid leave, and community days.
Employee discount at H&M, Other Stories, and COS.
Compensation: expected base salary range is $26.22-$30.94 hourly**
EEOC Code: SLS
Pay Status: Non‑Exempt, Hourly
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at ***************************
Location
2200 Eastridge Loop, San Jose, United States
#J-18808-Ljbffr
$26.2-30.9 hourly 2d ago
Store Manager (Part Time)
The New Bar
Department manager job in San Francisco, CA
The New Bar is a discovery platform dedicated to alcohol-free drinks, offering resources and products for anyone looking to drink less or adopt a more mindful and intentional lifestyle. Inspired by the idea of fostering connections and joy without alcohol, The New Bar provides a welcoming space for all, without judgment. Our mission is to support healthier habits while still encouraging fun, community, and relaxation. We aim to help individuals make thoughtful decisions about their consumption.
Role Description
This is a part-time on-site role for a Store Manager at The New Bar, located in San Francisco, CA. The Store Manager will oversee day-to-day operations, ensuring an exceptional customer experience through excellent service and a welcoming environment. Responsibilities include managing store inventory, maintaining store cleanliness and organization, overseeing retail loss prevention strategies, and addressing customer inquiries. The Store Manager will lead by example, uphold company values, and support the team in achieving sales goals.
Qualifications
Strong skills in Customer Service and Customer Satisfaction, with a focus on creating positive and engaging experiences.
Proven abilities in Store Management, including the oversight of daily operations and team leadership.
Effective Communication skills to interact with customers and team members, fostering a friendly and supportive environment.
Experience with Retail Loss Prevention techniques to ensure store security and minimize product loss.
Organizational skills and attention to detail in managing inventory and maintaining store standards.
Previous experience in retail or hospitality is a plus.
Interest in alcohol-free beverages and mindful lifestyle choices is highly desirable.
$40k-71k yearly est. 4d ago
Store Manager
Gentle Monster 4.1
Department manager job in San Jose, CA
ABOUT US:
About IICOMBINED
Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, the tea & dessert brand NUDAKE, the headwear brand ATiiSSU and the tableware brand Nuflaat. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.
GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.
With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.
KEY RESPONSIBILITIES
1. Boost Sales: Develop and implement effective sales strategies to drive revenue growth and achieve sales targets. The key performance indicator for the Store Manager is sales performance, evaluated through sales data and various metrics such as Units Per Transaction (UPT) and conversion rate.
2. Sales Analysis: Conduct regular analysis of sales data to identify trends and opportunities for improving store performance.
3. Customer Service: Ensure exceptional customer service by training and supervising staff to meet and exceed customer expectations, including uncovering customers' need and provide prompt and friendly service ensuring that customers leave the store satisfied
4. Maintain the Perfect Condition of the Store: Not only maintaining a clean workplace environment and managing inventory but overseeing the store maintenance and merchandising to ensure an organized and visually appealing shopping environment in accordance with the brand principles.
5. Coaching: Strive to identify and nurture the potential within the team, inspiring individuals through meaningful interactions and encouraging long-term vision and engagement.
KEY WORKING RELATIONSHIPS
The Store Manager at Gentle Monster is required to maintain strong working relationships primarily with the Head Quarter Global Store Operations Team in South Korea, as well as with the U.S. Corporate Leadership and other Store Managers in the U.S.
SKILLS & EXPERIENCE
· Minimum 4 years of supervisory experience (2 or more in a store manager role) in a retail environment or related area
· High School graduate or equivalent; college degree preferred
· Ability to adapt and multi-task, and have a collaborative attitude in a fast-changing, retail environment
· Ability to motivate staffs through strong leadership and interpersonal skills
· Strong communication skills, both written and verbal (company's primary communication channel is Slack and E-mail)
· Basic computer skills and software proficiency (MS Word, Excel, Power Point and Outlook preferred)
· Open availability and flexibility to work nights, weekends, shop openings and closings according to the needs of the business
REQUIREMENTS
· This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift.
· Required to work a minimum of 40 hours per week including weekends.
· Store Manager will rotate days off with the associate/assistant manager to ensure that there is always one manager level present especially on important dates such as weekends, holidays, and during collection launches.
· Requires bending and kneeling to process and place merchandise as well as reaching to obtain or stock merchandise from shelving.
· May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale
· Required to lift items weighing 5 to 25 lbs. regularly. In certain circumstances, weights may be higher.
· Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others.
· Must be able to comply with the company and brand policy and guidelines, including the brand outfit regulation, and ensure store compliance
Job Type: Full-time
Pay: $80,000.00 - $95,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
$80k-95k yearly 4d ago
Multi-Store Area Manager, Modern Fine Jewelry
Leap Inc. 4.4
Department manager job in San Francisco, CA
A retail management company is looking for an entrepreneurial Brand Area Manager to lead multiple HYOU Fine Jewelry stores in San Francisco. This role involves hands-on leadership and strategic management to deliver a consistent and elevated customer experience. Ideal candidates will have a strong retail background with 5+ years of management experience, focusing on people leadership and performance-driven sales strategies. The position offers a competitive salary and benefits including unlimited PTO, healthcare, and employee discounts.
#J-18808-Ljbffr
$39k-71k yearly est. 5d ago
Store Manager: Lead & Develop a High-Performing Team
Specsavers 3.9
Department manager job in San Francisco, CA
A leading optical retailer in California is looking for a Store Manager to lead a dedicated team and ensure exceptional customer experiences. The successful candidate will have previous management and optical experience, alongside strong communication skills. This full-time role includes a competitive salary up to £37k, team bonuses, and generous annual leave. Opportunities for professional development and a supportive working environment are also offered.
#J-18808-Ljbffr
$39k-68k yearly est. 3d ago
Store Manager - Downtown Napa
Makers Market
Department manager job in Napa, CA
Makers Market is searching for an entrepreneurial, creative, and experienced Store Manager for our location at First Street Napa in downtown Napa, CA. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you!
You will take the lead in being the face and voice of Makers Market, acting as the brand spokesperson at all times. Makers Market is growing both online and in brick and mortar storefronts (with locations in Napa, CA; San Jose, CA; Mill Valley, CA; Lafayette, CA; and Alpharetta, GA) and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made.
Job description
The Store Manager leads their team to successfully execute Staff, Sales, Operations and Merchandising. The Store Manager is accountable for driving continuous improvement of the store through strategic planning, inspirational leadership and partnering with the community. It is expected that the Store Manager builds a strong retail team and manages seamless store operations while delivering outstanding sales results.
Staff
Lead a high performing team and develop high potential individuals.
Source, assess and facilitate hiring to build the team necessary to sustain and grow our business. Plan for vacancies that will need to be filled by external talent.
Successfully onboard and train new employees.
Ensure employees are achieving their goals, following store procedures, and completing daily responsibilities.
Drive a continuous improvement culture. Validate that learning has been achieved and provide coaching when needed.
Assess and improve performance, potential and fit of our people.
Ensure the right people are working at the right times to maximize the business.
Identify the next leader and develop them to their full potential. Succession planning for all key roles in store.
Sales
Ensure Sales Goals are met in the Store. (May involve retraining, feedback on merchandise needs, hosting store receptions, partnering with other local businesses, getting the store into local publications).
Develop special event ideas for the store. (e.g. Maker Trunk Shows, Blogger events)
Merchandise the store to support our hip, cool aesthetic.
Take the lead sales role in the store on daily basis.
Function as a source of product knowledge for both staff and customers; this includes knowledge of our products' makers, their craft and production process, etc.
Champion Clienteling to build long lasting, loyal relationships.
Drive business to the store by working with the mall marketing team and employing other creative marketing efforts.
Operations
Ensure all incoming shipments and transfers are properly recorded and tagged. Work with the Operations Manager to resolve any issues.
Maintain inventory accuracy through effective cycle counts, proper transaction ringing and appropriate loss prevention procedures.
Reconcile cash and make weekly bank deposits
Escalate and partner with the Operations Manager to correct store maintenance issues.
Ensure front and back of the store are organized and clean.
Follow-up on customer transfers and special orders.
Ensure assigned online orders are properly shipped out of the store.
Merchandising
Merchandise the store to support the aesthetic of our brand and following our merchandising standards.
What You'll Need - Job Requirements
Minimum 5 years in Retail, latest position as Store Manager or Assistant Store Manager, preferably with a specialty or premium retailer.
A Bachelor's degree, preferably in Business, Merchandising, or Art.
Proven track record of achieving sales goals.
Creative
A passion for handmade products, Made in America, and appreciation of good design.
Entrepreneurial. Self-starter. Resourceful and excellent problem solver. Self-directed is a must!
Superior customer service and relationship building skills. Friendly, helpful disposition
Excellent organizational skills and attention to detail.
Reliable, dedicated, and loyal.
Can-do attitude, team player, and willing to do what is needed to make the business successful.
Makers Market is a return to the good ol' days in a brand new way. Join our mission to rebuild the legacy of American-made by championing independent makers and skilled craftspeople across the country. In our quest to bring you the best in handcrafted, we vet each product to ensure it is well-designed, long-lasting, and either organic, sustainable, or ethically produced.
$40k-71k yearly est. 2d ago
Sales Supervisor, Palo Alto
Veronica Beard 3.9
Department manager job in Palo Alto, CA
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our new Palo Alto store.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager
Strives for sales excellence and results
Ensures selling standards are met
Works with customers and models excellent customer service and clienteling skills
Maximizes sales through strong floor supervision
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations
Provides information and feedback for Sales Associates
Team sells with Sales Associates to contribute to the development of the selling team
OPERATIONAL EXCELLENCE:
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Helps execute floor-set and promotional directives
Works as a member of the team to insure all store standards are met
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
PHYSICAL DEMANDS:
Ability to operate computer/cash register
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
WORK ENVIRONMENT:
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
Requirements:
1- 2 years retail Store Management position/ experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills (Spanish speaking is a plus)
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
The base hourly range for this role is between $22.00 and $24.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$22-24 hourly 1d ago
Store Manager - Oakland Thrift Shop, Growth & Benefits
Gokroc
Department manager job in San Francisco, CA
A leading nonprofit organization in Oakland is seeking a Store Manager to oversee operations in its thrift store. The ideal candidate will enhance customer service, develop strategies to maximize sales, and lead a dedicated team. Responsibilities include staffing, training, and ensuring compliance with organizational guidelines. A minimum of two years in retail management is required. This role offers a starting pay of $23 per hour and benefit eligibility.
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$23 hourly 4d ago
Wellness Store General Manager - Lead & Grow Team
Restore Hyper Wellness-RHWS022
Department manager job in Pleasant Hill, CA
A leading alternative health provider in Pleasant Hill is seeking a General Manager who excels in leadership and business development. The ideal candidate will have a strong background in sales, specifically B2B, along with experience managing teams. You will play a crucial role in enhancing the company culture while driving performance and sales within the store. This position offers a competitive salary, bonuses, and a flexible schedule, making it an exciting opportunity for those passionate about health and wellness.
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$40k-71k yearly est. 2d ago
Sales Lead
Cole Haan 4.6
Department manager job in Vacaville, CA
Support Store Manager and Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations.
Core Accountabilities
Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies.
Assist staff to exceed individual and store goals.
Assist leadership team and sales staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.
Supports the Store Manager and Assistant Store Manager in the achievement of all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports.
Monitor and maintain compliance of all company policies and procedures, including all local, state and federal employment laws to make sound business decisions and communicate/educate all staff members.
Partners with the Store Manager and Assistant Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies.
Communicates with Store Manager, Assistant Store Manager and/or directly to Corporate partners regarding product mix, trends and needs.
Holds store keys and regularly participates in store opening and closing functions.
Candidates must be at least 16 years of age
2 years retail experience. Specialty and or footwear retail preferred.
Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
Excellent verbal and written communication, delegation follow-up and time management skills.
Able to accomplish multiple tasks in a fast-paced environment
Able to work effectively with others in a team-oriented environment and provide excellent customer service
Ability to lift, push, and pull up to 25-50 pounds occasionally
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
$32k-43k yearly est. 5d ago
Assistant Store Manager, San Jose
Zimmermann
Department manager job in San Jose, CA
About Us
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of color and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Job Description
An opportunity exists for an Assistant Store Manager to join our San Jose Valley Fair team. The Assistant Store Manager will partner with the Store Manager in leading a team of passionate brand ambassadors whilst embodying the Zimmermann brand: bringing optimism, creativity, and sophistication in everything they do. Inspire the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Key Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures
Qualifications
Proven experience in a similar leadership role or client service environment
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
About you
Proven experience in a similar leadership role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
In addition to the base salary, Assistant Store Managers are also eligible for commission on all sales.
At Zimmermann, we believe in rewarding excellence. Our commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You'll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
$33k-42k yearly est. 3d ago
Store Manager
Moodytiger
Department manager job in San Jose, CA
Founded in 2019, moodytiger is redefining children's athletic wear with innovative designs, high-tech fabrics, and a passion for movement. Serving over 100 countries, we create activewear tailored for kids aged 4 to 16, inspiring them to explore, play, and unleash their full potential. As we launch in the US market, we are looking for a dynamic Store Manager to lead our first location and build a vibrant community around the moodytiger brand.
About the Role
As the Store Manager, you will be the driving force behind the success of moodytiger's US debut. This role demands a hands-on, entrepreneurial leader with a passion for metrics, customer engagement, and team development. You'll oversee all aspects of store operations, build meaningful relationships with customers, and foster a culture of growth, excitement, and community involvement.
Key Responsibilities
KPI and Metric Management: Analyze store performance and track KPIs, including sales, conversion rates, average transaction value, and customer retention. Use data to create actionable strategies that drive results.
Customer Interaction and Clienteling: Deliver exceptional in-store experiences through personalized service. Build lasting relationships with customers, transforming one-time shoppers into loyal moodytiger enthusiasts.
Coaching and Team Development: Lead, train, and inspire a high-performing team. Provide consistent coaching to enhance skills, improve sales techniques, and foster professional growth.
Driving Sales: Develop and implement sales strategies to exceed store goals. Collaborate with your team to create a customer-centric environment that drives both individual and team success.
Event Planning and Community Engagement: Design and execute in-store events and partnerships that align with moodytiger's mission. Engage with local communities to build awareness and establish the store as a hub for families and young athletes.
Store Operations: Oversee all daily operations, including scheduling, inventory management, and visual merchandising, ensuring seamless and efficient execution.
Problem-Solving and Customer Resolution: Address customer inquiries and resolve issues with professionalism, maintaining high satisfaction levels and a positive brand image.
Requirements
Proven experience as a Store Manager or similar role, ideally in activewear, apparel, or lifestyle brands.
Strong understanding of retail KPIs and metrics, with the ability to translate data into actionable insights.
Exceptional customer service and clienteling skills, with a knack for building relationships and enhancing customer loyalty.
Demonstrated leadership abilities, including training, coaching, and motivating teams to exceed sales targets.
Experience in event planning, community engagement, or outreach programs.
Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
A proactive, entrepreneurial mindset with a passion for retail and community building.
Flexibility to work evenings, weekends, and holidays as needed.
Why Join Us?
Be part of a global brand at an exciting time of growth and innovation. At moodytiger, you'll have the opportunity to shape the US expansion, drive meaningful community initiatives, and inspire customers to embrace active, adventurous lifestyles. We celebrate teamwork, inclusivity, and creativity, ensuring every team member is empowered to make an impact.
Join moodytiger and lead the charge in delivering exceptional customer experiences while making a positive difference in the lives of kids and their families. Together, we'll redefine what it means to play, explore, and grow!
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$40k-71k yearly est. 5d ago
Store General Manager - St. Louis, MO
Petco Animal Supplies, Inc.
Department manager job in San Jose, CA
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco's vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People
Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
Attract, hire, and retain a diverse team of top talent.
Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
Create a professional environment that inspires and encourages the growth and engagement of partners.
Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
Responsible for all partner performance management in the Pet Care Center.
Demonstrate and support a continuous improvement and growth mindset.
Performance
Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
Process
Ensures the proper health, appearance, welfare, and proper handling of all animals.
Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
Other Essential Duties
MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
Excellence in communication and computer skills are also required.
Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
A working knowledge of general business practices is highly desirable, as are strong organizational skills.
A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see ********************************************
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help.
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
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$40k-71k yearly est. 3d ago
Assistant Store Manager CosmoProf 09363
Cosmoprof 3.2
Department manager job in Walnut Creek, CA
Cosmo Prof Job Title: Assistant Manager Essential Function Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!
$32k-38k yearly est. 1d ago
Assistant Manager - Santana Row
Makers Market
Department manager job in San Jose, CA
Makers Market is searching for an entrepreneurial, creative, and experienced Assistant Store Manager for our vibrant location in Santana Row. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you!
Our Assistant Store Manager helps set the tone for the store and our team. As the face and voice of Makers Market, you will bring our brand to life while also creating an inspiring and memorable experience for our customers. As Assistant Manager, you will help manage the day-to-day functions of the store alongside the Store Manager, including achieving sales goals, staff management, education and training, customer service, visual merchandising, and maintaining brand standards.
Makers Market is growing both online and in brick-and-mortar storefronts and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made.
What You'll Need - Job Requirements
Minimum 3 years in Retail, preferably with a specialty or boutique retailer.
Preferably a bachelor's degree in Business, Merchandising, or Art.
Proven track record of achieving sales goals.
Creative.
A good sense of style and aesthetics.
A passion for handmade products, Made in America, and Maker Movement. Appreciation of good craftsmanship and design.
Self-starter. Resourceful and excellent problem solver.
Superior customer service and relationship building skills. A friendly, helpful disposition. Enjoy interacting with people in a genuine and energetic way.
Strong communication skills.
Excellent organizational skills and attention to detail.
Motivated to set and reach goals.
Reliable, dedicated, and loyal.
Can-do attitude, team player, and willing to do what is needed to make the business successful.
Flexible with availability to work evenings, weekends, and holidays when needed.
What You'll Do - Job Responsibilities
Help the store manager ensure sales goals are met, while also meeting own sales objectives. This may involve ongoing staff training, feedback on merchandise needs, partnering with other local businesses, and community outreach.
Maintain a strong and friendly presence on the sales floor. Lead other staff by example.
Assist with merchandising the store to support our hip, stylish aesthetic.
Serve as brand ambassador by engaging customers, sharing company mission and providing product knowledge.
Take the lead sales role in the store daily.
Help train staff and ensure they are achieving their goals, following store procedures, and completing daily responsibilities.
Assist the store manager with running the day-to-day Store Operations (including opening/closing, cash reconciliation, cleaning and light maintenance)
Maintain store environment. Ensure front and back of the store stays organized and clean and merchandising stays fresh and inviting.
Help supervise special events such as Maker Trunk Shows and Outdoor Craft Fairs
Ensure all incoming shipments are reconciled, signed off, and properly priced.
Maintain Inventory accuracy. Assist with product shipments and monitoring back stock levels.
Discuss sales analytics with Manager and contribute ideas for team improvement.
Grow clientele through capturing customer emails, developing customer relationships, and building brand awareness
Coaching and developing a high level of salesmanship and maker knowledge in staff.
Oversee and execute weekly stock counts.
Follow-up on special customer orders.
Process damages.
Communicate with makers when needed.
How much does a department manager earn in San Francisco, CA?
The average department manager in San Francisco, CA earns between $42,000 and $171,000 annually. This compares to the national average department manager range of $39,000 to $115,000.
Average department manager salary in San Francisco, CA
$85,000
What are the biggest employers of Department Managers in San Francisco, CA?
The biggest employers of Department Managers in San Francisco, CA are: