Information Technology Specialist jobs at Department of Health & Family Welfare - 428 jobs

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The Pennsylvania Public School Employees Retirement System (PSERS) serves over 500,000 active and retired public-school employees through its defined benefit and defined contribution plans. We are looking for an Informational Technology Generalist 2 to join our Bureau of Information Technology, Business Application Division to support the agency's imaging system, scanning software, and the master document inventory for PSERS mission critical pension application. If you have technical experience with imaging and scanning software, imaging workflows, as well as strong communication and documentation skills this opportunity may be the right next step in your career. Apply today! DESCRIPTION OF WORK The Information Technology Generalist 2 serves as the Imaging System Administrator and as such performs deployment, installation, planning, and support functions. This position performs administrative and consultative work advising staff on capabilities and limitations of available information technology and provides expertise and leadership for all phases of the comprehensive Imaging storage and retrieval system. In this role you will be responsible to serve as the Scanning Capture and Analytics application Administrator; provide expertise on issues, problems, solutions, and capabilities and limitations of imaging and scanning technologies; handle needed interfaces between imaging and scanning systems with other agency business applications; and provides help desk support for issues with imaging, scanning, and document processing. Candidates who will be successful in this role will have the ability to communicate both written and verbally and are able to manage workloads and prioritize. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch. Work hours may be flexible and can be discussed during the interview. Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; or Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or A bachelor's degree in any information technology field; or An equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

About the opportunity The Temporary Technology Support Specialist is part of a team responsible for helping our 1,800+ employee owners be productive and thrive with our Technology tools, ranging from laptops to Zoom Rooms, Office 365 to Wi-Fi. This includes intake, triage, troubleshooting, resolving, and documenting of reported issues, and leveraging appropriate Technology resources as needed. The Technology Support Specialist will primarily focus on issues escalated from triage but occasionally will need to take initial telephone, email, support portal tickets for service and incidents. Desirable characteristics will include being naturally and innately curious, as well as a lifelong learner. This is a temporary role based in our Pasadena, CA office. Application deadline: Our team will begin reviewing applications immediately, and interviews will be scheduled with qualified candidates on a rolling basis. The application process will remain open until we have received a robust pool of qualified candidates. Once we have identified suitable individuals, we may close the application process without prior notice. We appreciate the time and effort invested by all applicants. What you will accomplish Takes responsibility for solving internal employee technology service tickets. Records issues accurately and timely in the ticketing system. Escalates severe and/or complex issues to appropriate Technology team members when needed. Follows up on incidents and requests to verify resolution and satisfaction. Troubleshoots incidents and problems for root cause and remediation, resolving those issues directly without escalation as often as possible. Uses internal knowledge-base and other external resources to troubleshoot efficiently and effectively. Assists with network and server administration under the direction of the Infrastructure team. Assists management in identifying, analyzing, and reporting on trends and in suggesting solutions to avoid or mitigate them. Add/Edit/Remove users in Active Directory and other systems as needed. Establishes relationships with sub-regional SWCA business leaders to be a point of contact for questions, receive ideas, and help identify Technology solutions. Conducts quarterly training sessions with local and sub-regional staff on use of Technology tools and systems to improve productivity. Other duties as assigned. Experience and qualifications for success Associate's Degree (A.A) or equivalent from two-year college or technical school, and 4+ years' related experience and/or training; or equivalent combination of education and experience. Certifications including A+, Network+, MSCE or similar strongly preferred. Demonstrated experience working in a customer-facing role required. SWCA Environmental Consultants is a growing employee-owned firm, providing a full-spectrum of environmental services. Our Vision (the North Star) is to make SWCA the best workplace and industry leader in sustainability, bringing sound science and creative solutions to global environmental challenges while maintaining a dedication to employee-ownership. We live our core values: we collaborate as #OneSWCA; we are #AlwaysLearning, we #NeverSettle, and we #GiveBack. SWCA Environmental Consultants is a growing employee-owned firm, providing a full spectrum of environmental services. With offices across the United States, SWCA is one of the largest environmental compliance firms and ranks among Engineering News-Record's Top 200 Environmental Firms. If you need assistance accessing SWCA's website, completing the online application, or require accommodations at any point during the hiring process due to a disability, please contact us at or call . We're committed to providing an inclusive and supportive experience for all candidates. This contact information is specifically for accommodation requests; other inquiries will not receive a response. SWCA is committed to salary equity and salary transparency for all its employees. In alignment with this commitment, SWCA posts good faith pay ranges on all its advertised job postings to promote pay equity and transparency. An employee in this Pasadena based position can expect a pay rate of $30/hr. - $40/hr . Actual pay within this range may depend on experience, qualifications, geographic location, client requirements where applicable, and other factors permitted by law. Regular-status employees are also eligible for performance bonuses. EOE - women, minorities, individuals with disabilities and veterans are encouraged to apply. At SWCA Environmental Consultants, we celebrate diversity and are committed to creating an inclusive work environment. We strongly encourage candidates from all backgrounds, including those with diverse experiences and veterans, to apply. We believe that a diverse and inclusive workforce enhances creativity, innovation, and overall organizational success SWCA continues to invest deeply in career development programs, delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCA's continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within, where possible, providing our existing employees with compelling opportunities to advance their careers.

Exeter is looking for qualified individuals to fill both Mid-level and Senior-level System Administrator positions responsible for overseeing Intelligence operations for all Wing and subordinate unit SCIFs on Nellis AFB, Las Vegas NV. Candidates will be responsible for all Unit-wide Command, Control, Communications, Computers, and Intelligence (C4I) and perform JWICS specific touch maintenance to install and maintain computers, servers, and all related software and hardware. Each candidate shall develop, integrate, and maintain hardware and software for existing, emerging, and conceptual DoD multi-discipline ISR, cyberspace, targeting, PED, and computing technologies into the AF ISR Enterprise. This shall include, but is not limited to, UNIX and Microsoft Windows system administration; secure voice, data, and FMV network technologies; web development; and multi-faceted hardware integration and sustainment inclusive of development, integration, diagnosis, and periodic repair on computer and communication network technologies. The contractors shall develop architectures and domain-specific integration frameworks for battlefield awareness, including the relationships between intelligence process, C2, and logistics; provide computer system administration and network management; and assign Information Assurance Officers (IAOs) responsible for the application of new and emerging information security concepts, principles, trends, technologies, and practices. Ensure security patching is completed and locally downloaded, and also push JAVA, NOTAMS, and TCNO patches the AF Enterprise is unable to perform remotely. Work directly with users at Nellis AFB and liaise daily with the ESD and ESC AF to help resolve user and network related issues as well as maintain the integrity of the network domain. Perform investigative administration operations in support of the Cyber Security Operations Center for malware, spyware, Trojans, or unauthorized software that gets detected on any device on the domain. Responsibilities include: Mid/Senior-level experience in a full range of IT security principles, including: a. Concepts, practices, products and services (including system software, database software and immediate access storage technology) b. Disseminating IT security tools and procedures c. IT security certification and accreditation requirements d. Be familiar with and use Active Directory tools to manage accounts e. Be familiar with imaging computers and upgrading operating systems f. Be familiar with using scanning tools to scan and subsequently patch devices g. Be familiar with trouble ticketing tools such as Remedy h. Be able to remotely log in to computers as needed for maintenance i. Be able to add and remove computers to domains j. Be able to assign and remove security controls to user accounts k. Be able to perform all Security Plus (Security+) type functions l. Be able to work independently and/or with a team m. Be familiar with and be able to modify file servers and shared permissions Required Qualifications: • Positions require a minimum of 3-10 years of experience and a Bachelor's or Master's degree from an accredited institution, depending on your skill level fit. Work experience substitution for a degree is acceptable. You will need to provide technical expertise and support for C4I programs, including installation, upgrade, and administration of hardware and software, plus be able to provide resolution of interoperability issues. • US Citizen with an Active DoD TS/SCI security clearance • DoD 8570.01-M, IAT Level II certified • Candidates must be local to the Las Vegas area or willing to move at their own expense; relocation is not available for this position. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

General Job Information We are excited in your interest to join DC Health (The District of Columbia Department of Health), a nationally accredited public health department (********************** Where our Vision is for Washington, D.C. to be the healthiest city in America. We believe that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. DC Health is focused on providing the essential public health services (10 Essential Public Health Services) necessary to protect and promote the health of all people in all communities and remove systemic and structural barriers that have resulted in health inequities through the Core Competencies for Public Health Professionals (PH Core Competencies.) Bring your professional career to Washington, D.C., the most dynamic and diverse city in the country. Join us as you are appreciated, developed, and rewarded and play a vital role in DC Health achieving our Strategic Priorities and Values: We look forward to reviewing your candidacy, be well and good luck! Job Summary This position is located in the Department of Health (DC Health) within the Office of The Director, Office of Information Technology (OD-IT). DC Health promotes health, wellness, and equity across the District, and protects the safety of residents, visitors, and those doing business in the nation's capital. DC Health believes that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. Integral to this role is a strong commitment to diversity, equity, and inclusion. The IT Specialist (Data Lakehouse Architect) is a Senior IT Specialist responsible for designing, documenting, upgrading, and enhancing an enterprise platform that can centrally store data (structured, un-structured, and semi-structured) from various critical applications, and systems for analysis and decision-making. The role requires hands-on experience with data ingestion, extraction, transformation, and loading (ETL), CI/CD pipelines, containerization, and Infrastructure-as-Code, as well as knowledge of IAM policies, security controls, data and cloud governance. The incumbent candidate for this position will have the unique opportunity to lead data lakehouse assessment, planning and development activities for the DC Health, working under the general direction of the Chief Information Technology Officer (CITO) and working closely with stakeholders to troubleshoot and resolve system issues affecting data access, integrity, performance, security and storage, and recommends integration architecture upgrades to improve data availability, recovery, and future systems resilience within the District. Major Duties and Responsibilities Incumbent serves as an IT Specialist, with primary responsibility for designing, documenting, upgrading, and enhancing enterprise data models to support critical applications and services. This role involves ensuring adherence to government laws and regulations, safeguarding information and computer systems, and troubleshooting and resolving application and integration-related issues. The role also involves defining infrastructure for application design and integration cloud-based systems, confirming application architecture capability and flexibility to support high availability web/cloud applications, and improving application architecture by evaluating emerging technologies and their applicability to business goals and operational requirements The incumbent also contributes to strategic plans, prepares action plans, implements production and quality standards, and collaborates with senior management to understand information requirements and prioritize development tasks. Additionally, the Application Developer/Integration Architect defines infrastructure for application and integration design, confirms application capability, and improves architecture by evaluating and implementing emerging technologies. Qualifications and Education Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Individuals must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers. 3. Oral Communication - Expresses information to individuals or groups effectively. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information. AND Specialized Experience: Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must be equivalent to at least the next lower grade in the normal line of progression. Licenses and Certifications None required. Preferred Qualifications: Certified DevSecOps Professional (AWS & Azure) Working Conditions / Environment The incumbent must be able to carry out official duties in a variety of settings and conditions. Routine work will occur primarily in an office setting. Other Significant Facts Employment Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Agency Wide Consideration: Qualified individuals that submit applications for this vacancy may be considered for other current open vacancies for which they qualify within DC Health. Tour of Duty: Monday - Friday 8:15am - 4:45pm Area of Consideration: Open to the Public Promotion Potential: No Known Promotion Potential Duration of Appointment: Career Service Term Appointment (not to exceed 13 months) Pay Plan, Series and Grade: CS-2210-14 Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFGE Local 2725 and you may be required to pay an agency fee (dues) through direct payroll. Position Designation: This position has been designated as Security Sensitive. Pursuant to section 410 of Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying security sensitive positions are subject to the following checks and tests: * (a) Criminal background check; * (b) Traffic record check (as applicable); * (c) Consumer credit check (as applicable); * (d) Reasonable suspicion drug and alcohol test; and * (e) Post-accident or incident drug and alcohol test. Residency Requirement:(if applicable) If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

General Job Information We are excited in your interest to join DC Health (The District of Columbia Department of Health), a nationally accredited public health department (********************** Where our Vision is for Washington, D.C. to be the healthiest city in America. We believe that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. DC Health is focused on providing the essential public health services (10 Essential Public Health Services) necessary to protect and promote the health of all people in all communities and remove systemic and structural barriers that have resulted in health inequities through the Core Competencies for Public Health Professionals (PH Core Competencies.) Bring your professional career to Washington, D.C., the most dynamic and diverse city in the country. Join us as you are appreciated, developed, and rewarded and play a vital role in DC Health achieving our Strategic Priorities and Values: We look forward to reviewing your candidacy, be well and good luck! Job Summary This position is located in the Department of Health (DC Health) within the Office of The Director, Office of Information Technology (OD-IT). DC Health promotes health, wellness, and equity across the District, and protects the safety of residents, visitors, and those doing business in the nation's capital. DC Health believes that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. Integral to this role is a strong commitment to diversity, equity, and inclusion. The Information Technology Specialist (Application Developer/Integration Architect) collaborates with software developers, data analysts, and IT administrators to design application ad database systems that meet the specific application and integration needs of the organization, whether it's managing customer health data, financial records, or any other type of information critical to DC Health. Additionally, leads the architectural design and maintenance of API endpoints and Service Bus architecture for data flows, builds reusable applications and services, and ensures application security and compliance with regulations. The incumbent candidate for this position will have the unique opportunity to lead application assessment, planning and development activities for the DC Health, working under the general direction of the Chief Information Technology Officer (CITO) and working closely with stakeholders to troubleshoot and resolve system issues affecting application access, integrity, performance, security and storage, and recommends integration architecture upgrades to improve application availability, recovery, and future systems resilience within the District. Major Duties and Responsibilities Incumbent serves as a IT Specialist, with primary responsibility for designing, documenting, upgrading, and enhancing enterprise data models to support critical applications and services. This role involves ensuring adherence to government laws and regulations, safeguarding information and computer systems, and troubleshooting and resolving application and integration-related issues. The role also involves defining infrastructure for application design and integration cloud-based systems, confirming application architecture capability and flexibility to support high availability web/cloud applications, and improving application architecture by evaluating emerging technologies and their applicability to business goals and operational requirements The incumbent also contributes to strategic plans, prepares action plans, implements production and quality standards, and collaborates with senior management to understand information requirements and prioritize development tasks. Additionally, the Application Developer/Integration Architect defines infrastructure for application and integration design, confirms application capability, and improves architecture by evaluating and implementing emerging technologies. Qualifications and Education Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Individuals must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers. 3. Oral Communication - Expresses information to individuals or groups effectively. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information. AND Specialized Experience: Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must be equivalent to at least the next lower grade in the normal line of progression. Licenses and Certifications None required. Preferred Qualifications: Certified DevSecOps Professional (AWS & Azure) Working Conditions / Environment The incumbent must be able to carry out official duties in a variety of settings and conditions. Routine work will occur primarily in an office setting. Other Significant Facts Employment Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Agency Wide Consideration: Qualified individuals that submit applications for this vacancy may be considered for other current open vacancies for which they qualify within DC Health. Tour of Duty: Monday - Friday 8:15am - 4:45pm Area of Consideration: Open to the Public Promotion Potential: No Known Promotion Potential Duration of Appointment: Career Service Term Appointment (not to exceed 13 months) Pay Plan, Series and Grade: CS-2210-14 Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFGE Local 2725 and you may be required to pay an agency fee (dues) through direct payroll. Position Designation: This position has been designated as Security Sensitive. Pursuant to section 410 of Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying security sensitive positions are subject to the following checks and tests: * (a) Criminal background check; * (b) Traffic record check (as applicable); * (c) Consumer credit check (as applicable); * (d) Reasonable suspicion drug and alcohol test; and * (e) Post-accident or incident drug and alcohol test. Residency Requirement:(if applicable) If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

General Job Information We are excited in your interest to join DC Health (The District of Columbia Department of Health), a nationally accredited public health department (********************** Where our Vision is for Washington, D.C. to be the healthiest city in America. We believe that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. DC Health is focused on providing the essential public health services (10 Essential Public Health Services) necessary to protect and promote the health of all people in all communities and remove systemic and structural barriers that have resulted in health inequities through the Core Competencies for Public Health Professionals (PH Core Competencies.) Bring your professional career to Washington, D.C., the most dynamic and diverse city in the country. Join us as you are appreciated, developed, and rewarded and play a vital role in DC Health achieving our Strategic Priorities and Values: We look forward to reviewing your candidacy, be well and good luck! Job Summary This position is located in the Department of Health (DC Health) within the Office of The Director, Office of Information Technology (OD-IT). DC Health promotes health, wellness, and equity across the District, and protects the safety of residents, visitors, and those doing business in the nation's capital. DC Health believes that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives. Integral to this role is a strong commitment to diversity, equity, and inclusion. The Information Technology Specialist (Data Architect) is a Senior IT Specialist responsible for designing, creating, and managing large-scale databases to store and organize vast amounts of digital information. The role requires hands-on experience with developing data requirements, ensuring that databases are structured efficiently, securely, and in a way that facilitates optimal performance. The Database Architect collaborates with software developers, data owners and analysts, and IT administrators to design database systems that meet the specific needs of the organization, whether it's managing health data, financial records, or any other type of information critical to the business. The incumbent candidate for this position will have the unique opportunity to lead data architect assessment and planning activities for the DC Health, working under the general direction of the Chief Information Technology Officer (CITO) and work closely with stakeholders to troubleshoot and resolve system issues affecting database access, availability, integrity, performance, security and storage, and recommends database architecture upgrades to improve database availability, recovery, and future systems resilience within the District. Major Duties and Responsibilities Incumbent serves as a IT Specialist, with primary responsibility for designing, documenting, upgrading, and enhancing enterprise data models to support applications like AWS, Salesforce, and Oracle Cloud. This role involves ensuring adherence to government laws and regulations, safeguarding information and computer systems, and troubleshooting and resolving database-related issues. The role also involves defining infrastructure for database design and integration of internet computing systems, confirming database architecture capability and flexibility to support high availability web applications, and improving database architecture by tracking emerging technologies and evaluating their applicability to business goals and operational requirements The incumbent also contributes to strategic plans, prepares action plans, implements production and quality standards, and collaborates with senior management to understand information requirements and prioritize development tasks. Additionally, the Database Architect defines infrastructure for database design, confirms database architecture capability, and improves database architecture by tracking emerging technologies. Qualifications and Education Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Individuals must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers. 3. Oral Communication - Expresses information to individuals or groups effectively. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information. AND Specialized Experience: Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must be equivalent to at least the next lower grade in the normal line of progression. Licenses and Certifications None required. Preferred Qualifications: Certified Database Management Professional (AWS & Azure) Working Conditions / Environment The incumbent must be able to carry out official duties in a variety of settings and conditions. Routine work will occur primarily in an office setting. Other Significant Facts Employment Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Agency Wide Consideration: Qualified individuals that submit applications for this vacancy may be considered for other current open vacancies for which they qualify within DC Health. Tour of Duty: Monday - Friday 8:15am - 4:45pm Area of Consideration: Open to the Public Promotion Potential: No Known Promotion Potential Duration of Appointment: Career Service Term Appointment (not to exceed 13 months) Pay Plan, Series and Grade: CS-2210-14 Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFGE Local 2725 and you may be required to pay an agency fee (dues) through direct payroll. Position Designation: This position has been designated as Security Sensitive. Pursuant to section 410 of Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying security sensitive positions are subject to the following checks and tests: * (a) Criminal background check; * (b) Traffic record check (as applicable); * (c) Consumer credit check (as applicable); * (d) Reasonable suspicion drug and alcohol test; and * (e) Post-accident or incident drug and alcohol test. Residency Requirement:(if applicable) If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

General Job Information This position is located within the Office of the Chief Technology Officer (OCTO) and serves under the Chief Data Officer (CDO) in the Enterprise Data program. OCTO's mission is to direct the strategy, deployment, and management of DC Government technology with an unwavering commitment to IT excellence, efficiency, and value for government, residents, businesses, and visitors. Duties and Responsibilities Oversees day-to-day operations of the Cloud Data Exchange, a centralized integration platform for DC Government. Onboarding of new DC Government agencies and intake of new projects for existing agency customers. Ensure availability and reliability of systems and network for the platform in coordination with OCTO Cyber Security (CWITS), Enterprise Cloud & Infrastructure Services (ECIS), DC-Net Citywide Networking and other teams. Identify and implement new technologies and processes to improve efficiency and productivity. Analyze and report to internal stakeholders and customers current and anticipated platform spend for budgeting processes. Identify and manage operational risks. Ensure platform usage remains within scope and budget. Document and develop platform metrics with analytic outputs. Manage technology vendors providing support and services to the platform. Collaborate with platform system architects, developers, analysts, and administrators to ensure proper deployment and maintenance of services. Communicate with customers for planned or unexpected downtime or outage of services. Establish Memorandums of Understanding (MOU) and Data Sharing Agreements for new projects. Gather project requirements from internal and external customers to provide solutions and communicate with system architects, engineers, developers, and administrators. Works with agencies to ensure data workflow integrity and processes across systems and suggest corrective strategies when needed. Manage workload of platform team and appropriately distribute tasks to team members to ensure operational efficiency. Develop requirements documents, workflow diagrams and other process documents to capture business and technical functions. Performs other related duties as assigned. Qualifications and Education Applicants must have at least one (1) year of specialized experience equivalent to at least the CS-13 grade level, or its non-District equivalent, gained from public or private sector. Specialized experience is defined as experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position and is directly related to IT Specialist (Cloud Data Exchange) work. The applicant must possess extensive knowledge with management and operations oversight of cloud-based platforms and tools, daily operations of an enterprise platform, Microsoft Azure platform and data tools such as Synapse, Data Factory, API Management, and Logic Apps; implementing enterprise data tools and systems, Middleware, Extract-Transform-Load (ETL), and Application Programming Interfaces (APIs) technologies, Software Development Lifecycle (SDLC) and Change Control processes for solution development, testing and deployment, networking and security within cloud infrastructure platforms, costs and budgeting for cloud platforms and tools; coordinating, documenting, analyzing, and developing technical and functional business processes and workflows to collect and integrate stakeholder feedback; developing data governance including standards, practices, and policies related to integration solutions; creating Key Performance Indicators (KPIs) and metrics associated with data initiatives to measure performance and progress; managing teams of system architects, engineers, developers, analysts, and administrators. Licensures and Certifications None. Working Conditions/Environment There are no special physical demands required to perform this job. The work is performed in an office setting. Other Significant Facts Tour of Duty: Varies Type of Appointment: Career Service - Regular Appointment Pay Plan, Series and Grade: CS-2210-14 Promotion Potential: No known promotion potential Collective Bargaining Unit: This position is not in a collective bargaining unit Area of Consideration: Open to the public Essential/Emergency Designation: This position may have an Essential or Emergency Employee Designation. The incumbent may be required in essential or emergency situations or when authorized by the agency head to perform critical tasks. Position Designation: This position has been designated as security sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable. Residency Requirement: If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. Residency Preference: When claiming residency preference, you are required, and must agree in writing, to maintain bona fide District residency for a period of seven (7) consecutive years from the effective date of employment. You will be required to present documents (proofs) to show District residency and failure to maintain bona-fide District residency for the seven-year (7-year) period will result in forfeiture of employment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation. Please note that applications received for this vacancy announcement may be considered for other vacant positions within OCTO pursuant to qualifications. For more information regarding the District of Columbia, OCTO and additional benefits of employment, please see the links below: ********** ******************** ****************************************** **********************

Job Description PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center. Under limited supervision, develops, coordinates, and implements all tasks that relate to a specific information technology projects. Scope of Work: The work is normally reviewed upon completion to ensure compliance with general organization and department goals, policies and procedures. Major work activities are covered by procedures or guidelines permitting flexibility in selecting methods to utilize and procedures to follow, determination of work priorities, and the planning and coordination of projects. Essential Duties and Responsibilities: Consults with management and reviews project proposals to determine goals, time frame, funding limitations, project procedures, staffing requirements, and allotment of resources. Develops project plans specifying goals, strategy, and staffing, scheduling, identification of risks, contingency plans, and allocation of available resources. Formulates and defines technical scope and objectives of projects; identifies and schedules project deliverables, milestones, and required tasks; coordinates recruitment or assignment of project personnel; assigns duties, responsibilities, and scope of authority to project personnel. Ensures delivery of information technology projects activity against schedule, cost, resource, scope and quality baseline. Directs and coordinates activities of project personnel to ensure project progresses on schedule; monitors project results against technical specifications and within project budget. Establishes standards and procedures for project reporting and documentation; reviews status reports prepared by project personnel and modifies schedules and plans as required; coordinates and responds to requests for changes from original specifications; and confers with project personnel to provide technical advice and resolves problems. Prepares project status reports and keeps management, clients, and others informed of project status and related issues. Develops and directs quality assurance testing plans. Prepares and manages change orders. Maintains professional and technical knowledge by conducting research, attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations. Performs other job related duties as assigned and contributes to a team effort. Knowledge, Skills, and Abilities: Knowledge of the Tohono O'odham culture, customs, and traditions. Knowledge of applicable federal, state, tribal laws, regulations and requirements. Knowledge of accounting and budgeting practices. Knowledge of customer behavior and how to effectively deal with difficult situations. Knowledge of the application of project management practices. Skill in operating various word-processing, spreadsheets, database and more complex software programs. Skill in applying computer diagnostic techniques and practices and preparing written reports based on results. Skill in providing superior customer service to external and internal customers. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to make complex strategic decisions; research and compile project data; and understand technical concepts. Ability to create an open environment conducive to contribution, growth and achievement to further enhance sharing information and ideas. Ability to communicate efficiently and effectively both verbally and in writing. Ability to establish and maintain positive and effective working relationships with other employees and the general public. Ability to maintain privileged confidential information. Ability to work independently and meet strict time lines. Ability to work extended hours and various work schedules. Minimum Qualifications: Bachelor's Degree in Business Administration, Cost Accounting, Computer Science or closely related field, and one year work experience in project management to include experience with project tracking and hands-on experience in successfully managing and executing cross-functional strategic projects, or an equivalent combination of training, education, and work experience which demonstrates the ability to perform the duties of this position. Licenses, Certifications, Special Requirements: Upon recommendation for hire, a criminal background check is required to determine suitability for hire, including a 39-month Motor Vehicle Record. May require possessing and maintaining a valid driver's license, (no DUIs or major traffic citations within the last three years). If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles. Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham Language and English as a condition of employment.

PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center. Under limited supervision, develops, coordinates, and implements all tasks that relate to a specific information technology projects. Scope of Work: The work is normally reviewed upon completion to ensure compliance with general organization and department goals, policies and procedures. Major work activities are covered by procedures or guidelines permitting flexibility in selecting methods to utilize and procedures to follow, determination of work priorities, and the planning and coordination of projects. Essential Duties and Responsibilities: Consults with management and reviews project proposals to determine goals, time frame, funding limitations, project procedures, staffing requirements, and allotment of resources. Develops project plans specifying goals, strategy, and staffing, scheduling, identification of risks, contingency plans, and allocation of available resources. Formulates and defines technical scope and objectives of projects; identifies and schedules project deliverables, milestones, and required tasks; coordinates recruitment or assignment of project personnel; assigns duties, responsibilities, and scope of authority to project personnel. Ensures delivery of information technology projects activity against schedule, cost, resource, scope and quality baseline. Directs and coordinates activities of project personnel to ensure project progresses on schedule; monitors project results against technical specifications and within project budget. Establishes standards and procedures for project reporting and documentation; reviews status reports prepared by project personnel and modifies schedules and plans as required; coordinates and responds to requests for changes from original specifications; and confers with project personnel to provide technical advice and resolves problems. Prepares project status reports and keeps management, clients, and others informed of project status and related issues. Develops and directs quality assurance testing plans. Prepares and manages change orders. Maintains professional and technical knowledge by conducting research, attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations. Performs other job related duties as assigned and contributes to a team effort. Knowledge, Skills, and Abilities: Knowledge of the Tohono O'odham culture, customs, and traditions. Knowledge of applicable federal, state, tribal laws, regulations and requirements. Knowledge of accounting and budgeting practices. Knowledge of customer behavior and how to effectively deal with difficult situations. Knowledge of the application of project management practices. Skill in operating various word-processing, spreadsheets, database and more complex software programs. Skill in applying computer diagnostic techniques and practices and preparing written reports based on results. Skill in providing superior customer service to external and internal customers. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to make complex strategic decisions; research and compile project data; and understand technical concepts. Ability to create an open environment conducive to contribution, growth and achievement to further enhance sharing information and ideas. Ability to communicate efficiently and effectively both verbally and in writing. Ability to establish and maintain positive and effective working relationships with other employees and the general public. Ability to maintain privileged confidential information. Ability to work independently and meet strict time lines. Ability to work extended hours and various work schedules. Minimum Qualifications: Bachelor's Degree in Business Administration, Cost Accounting, Computer Science or closely related field, and one year work experience in project management to include experience with project tracking and hands-on experience in successfully managing and executing cross-functional strategic projects, or an equivalent combination of training, education, and work experience which demonstrates the ability to perform the duties of this position. Licenses, Certifications, Special Requirements: Upon recommendation for hire, a criminal background check is required to determine suitability for hire, including a 39-month Motor Vehicle Record. May require possessing and maintaining a valid driver's license, (no DUIs or major traffic citations within the last three years). If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles. Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham Language and English as a condition of employment.

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ Overview Help Accepting applications Open & closing dates 01/13/2026 to 01/20/2026 Salary $89,508 to - $116,362 per year Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay of the duty location upon selection. Pay scale & grade GS 12 Locations 5 vacancies in the following locations: Chicago, IL Newark, NJ Buffalo, NY El Paso, TX Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number LSS-DE-(DHA)-12859063-ERO Control number 853746600 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency U.S. Citizens, Career Transition Assistance Plan DHS employees, Reemployment Priority List, Interagency Career Transition Assistance Plan Federal Employees. This announcement will be utilized to fill positions through the Direct Hire Authority. Duties Help This position is located in the Office of Laboratories and Scientific Services (LSS) within the Operations Support Office (OS), United States Customs and Border Protection (CBP), United States Department of Homeland Security (DHS). You will serve as a subject matter expert in digital forensics in a laboratory, using various software and hardware solutions to conduct advanced laboratory analysis on digital evidence, including portable and electronic media devices. This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10) with promotion potential to $116,362 (GS-12 Step 10). Typical duties include: * Planning, preparing and conducting forensic examinations on digital evidence, such as portable and electronic media devices. * Developing and implementing mobile device test plans for mobile forensic tool validation and verification; and serving as the mobile device test analyst. * Providing on-site training on digital media exploitation to CBP personnel at various CBP locations. * Testifying as a subject matter expert on analytical findings of seized digital evidence and matters of digital media expertise in Federal and state court of laws Requirements Help Conditions of employment * You must be a U.S. Citizen to apply for this position * Males born after 12/31/1959 must be registered with Selective Service * Primary U.S. residency for at least three of the last five years (additional details below) * All pre-employment processes will be conducted in English * You may be required to pass a background investigation * CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures * As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. * DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. * Bargaining Unit: This position is not covered under the bargaining unit. Qualifications BASIC REQUIREMENT: Applicants must have Information Technology -related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Conducting technical and peer review of digital forensic laboratory reports. * Assessing the effectiveness, performance, and accuracy of digital forensic tools and recommending implementation and/or modification. * Providing digital analysis training and technical direction to journeyman analysts and other personnel in the security area. * Collaborating with internal and external organizations on digital forensics. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 01/20/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: * Working for the U.S. Government as a federal civilian or as a member of the military * A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government * Participation in a study abroad program sponsored by a U.S. affiliated college or university * Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional information The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. This position is being filled under a Direct Hire Authority. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. All applicants who meet minimum qualifications and any basic requirements applicable to this position, will be forwarded to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. The competencies or knowledge, skills, and abilities needed to perform this job are: * Knowledge of digital forensic techniques used to analyze computer hardware, software, digital storage media, and various computer and mobile forensic software applications. * Knowledge of digital evidence handling, chain of custody and examination theory forensic best practices, methods and software tools. * Knowledge of applicable Federal and state laws, and legal precedence as it relates to the handling, examination, and reporting of digital evidence. * Skill in resolving technical issues that arise during the course of a digital evidence examination that may be inherently very complex or unfamiliar. * Ability to articulate orally and in writing complex technical issues to non-technical audiences. Veterans: Veterans preference does not apply to selections made using the Direct Hire Authority. Veteran applicants will be considered along with all other applicants who apply. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered under CTAP/ICTAP, you must have knowledge, skills, abilities and/or competencies as defined above which clearly exceed the minimum qualification and any applicable basic requirements for the vacancy. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. * Your responses to the job questionnaire: ******************************************************** * Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation. * Are you a current or former federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Retired former federal employees are required to submit your retirement SF-50 and encouraged to submit your most recent annuity statement. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s.

Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.

The purpose of this classification is to perform basic computer, software and hardware installation, configuration, and administration of department specific business applications and associated hardware. Positions in this class proactively monitor department specific business applications and services across multiple-platforms; perform a variety of analytical and programming tasks to enhance, configure and install department specific business applications; works with technical staff across technology disciplines to accomplish work with underlying technologies specific to individual department needs including client-server, service-oriented, database or web-based environments; and perform other duties as required. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Provides individual department specific computer hardware and software support on department business systems including install, configure, apply patches and upgrades, moves and rearrangements, and troubleshoot and perform diagnostics for Level 1 and 2 problems on department specific systems. Performs analysis and research about department specific applications and new technology, and interprets specifications, and designs modifications of low to average complexity. Maintains department specific inventories, documents activities, executes and updates procedures. Confers with department users to define requirements and validate conformance to acceptance criteria. Coordinates department specific business system implementation with users and departmental personnel. Assists in integration of desktop, laptops, mobile and other endpoint devices with department specific systems including messaging applications, system integration, management and testing tools, and business specific applications. Provides through Tier 2 support to department users for basic software and hardware of end-user computing and desktop systems. Recommends procedures and controls for problem prevention, and escalates to Tier 3 support when necessary. Participates in the testing and evaluation of new desktop and mobile device solutions, and for department specific implementations. Provides assistance and consultation to department users of computing systems software tools and applications; and trains end users in use of departmental software and business applications. Minimum Qualifications: Associate degree in Computer Science, Information Systems/Technology, or a closely a related field required; two years of progressively responsible, professional level technical support experience in a small-scale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Special License or Certification Requirements: Must possess and maintain a valid Georgia driver's license.

Note: This is a readvertisement. If you have already applied for this vacancy, your application is on file and you do not need to re-apply. Under the administrative direction of the Chief Information Security Office (CISO), Career Executive Appointment (CEA) of the Caltrans Security Services Division, the incumbent serves as a prime technical security architect within the Security Services Division. This includes, but is not limited to, network security operations, technology and cloud architecture security design and services. The incumbent will work to create and develop enterprise security standards to properly secure the enterprise network and cloud services architectures by providing direction and recommendations to effectively respond and adapt to the increasing organizational business and technical requirements and needs. Major Functions The incumbent provides leadership and expertise for the security architecture for the enterprise network and cloud technology, including developing and overseeing the technical design and support for the California Integrated Travel Project (Cal-ITP) system and other Caltrans security systems, including the proper operation and configuration of firewalls, Intrusion Prevention Systems (IPS's), URL filtering systems, remote access, and highly technical security operational monitoring and logging equipment. The incumbent conducts research and provides input on strategic design decisions, serving as lead security architect for the design, implementation, and deployment of the network, applications, system resources, network access control solutions (NAC), operational technology (OT), and Internet of Things (IoT). The incumbent will work closely with the California Integrated Mobility Program (CIM), Traffic Operations, Transportation Management Centers (TMCs) to increase the security controls and security posture. The incumbent also oversees the operational and maintenance duties related to all security infrastructure resources. The incumbent works both independently and/or collaboratively as the senior technical architect in a team on security issues and help guide other Information Technology (IT) professionals to properly and effectively secure systems, network and application design and integration. The incumbent provides expert guidance to improve Caltrans' security posture and investigate security events; assists in the remediation of identified risks and vulnerabilities to ensure the confidentiality, integrity and availability of the organization's sensitive data and associated data security standards as defined by the Payment Card Industry Data Security Standards (PCI DSS) and other relevant data privacy and disclosure compliance requirements. Domain: Information Security Engineering You will find additional information about the job in the Duty Statement. Working Conditions The incumbent may be required to work for extended periods of time in a computer room. This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans's current telework policy. While Caltrans supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department. The selected candidate may be required to travel to the headquartered location. All expenses to travel to the headquartered location will be the responsibility of the selected candidate. The incumbent may be required to travel to other Caltrans offices to support and provide expertise for IT operations. The incumbent may work after regular business hours and/or weekends to perform activities to support business operations and/or systems maintenance. If the incumbent has a Class C driver's license and utilizes their personal vehicle, they may be reimbursed for travel expenses. The incumbent must carry a cell phone and respond to calls after hours to lead multi-disciplinary IT professional team(s) in organizing, analyzing, troubleshooting and resolving IT system problems. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST III Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-496626 Position #(s): 900-170-1415-613 Working Title: Senior Cybersecurity Architect Classification: INFORMATION TECHNOLOGY SPECIALIST III $9,507.00 - $12,740.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Caltrans Mission: Improving lives and communities through transportation. Caltrans Vision: A thriving and connected California. The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans Director's EEO Policy and EEO Policy Statement: ******************************************************** Please Note: Main communication for this position will be through email. Please ensure to include a valid email address on your application. Special Requirements Pursuant to California Code of Regulations § 549.90, this position will be filled via the California Department of Transportation Managerial Selection Program (MSP) process. This process provides for examination and job-selection specific to each position and consistent with the knowledge, skills, and abilities of the classification. Please read the entire job posting before applying for this position. This is a Caltrans Open Examination. All applicants must meet the minimum qualifications by the final filing date to participate in the examination. Minimum Qualifications: One year of experience as an Information Technology Specialist II; or Six years of information technology experience, two years of which shall include performance of highly specialized work in a lead or expert capacity on highly complex or specialized information technology systems or services in one or more of the major six domains or a closely related or emerging information technology field. A master's or doctorate degree from an accredited college or university may substitute for four years of the required general information technology experience. A bachelor's degree from an accredited college or university may substitute for three years of the required general information technology experience. An associate's degree from an accredited college may substitute for one year of the required general information technology experience. Only one degree may be used for substitution. When using education to meet minimum qualifications, education must include 15 semester units (or 22.5 quarter units) of information technology or closely related course work. Examination Information: This examination will utilize an evaluation of each candidate's experience and education (E&E) compared to a standard developed from the class specification. For this reason, it is especially important that each candidate take special care in accurately and completely filling out his or her State application (STD. 678). List all experience relevant to the "Minimum Qualifications" that are listed in the Class Specifications above. This process provides for examination and job-selection specific to each position and consistent with the knowledge, skills, and abilities of the classification. All applicants must meet the minimum requirement for this examination by the final filing date. This examination will not establish a civil service list; therefore, candidates will not have the ability to transfer their eligibility to other departments. Candidates will be notified in writing of their examination results. Note: If using Out of Class (OOC) experience, you must submit a copy of your signed and approved Out of Class documentation. Failure to do so may result in your Out of Class experience not being considered during the evaluation process of this examination. Education: If using your college education to meet the minimum qualifications, college transcripts must be submitted with your application and SOQ. Unofficial transcripts will be accepted for entrance into the examination, however, official transcripts may be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/20/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Transportation MSP Attn: Gwen Ling (25MSP090) Managerial Selection Process (MSP) MS-86 1727 30th Street, 6th Floor Sacramento, CA 95816-8036 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Transportation MSP Gwen Ling (25MSP090) Managerial Selection Process (MSP) MS-86 1727 30th Street, 6th Floor Sacramento, CA 95816-8036 Please place in examination unit drop box in the lobby 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - Candidates must provide detailed and specific examples from their professional education, experience, and training that directly answer each of the SOQ questions. Each question will be scored individually, therefore, candidates must provide specific examples to each question. Responses to the Statement of Qualifications (SOQ) must be submitted on the Department of Transportation's MSP Statement of Qualifications Form (PM-0504). Submit your competed PM-0504 in the "Additional Documents" section. Select "Other" from the drop-down menu for Type of Document and enter SOQ for the Description. Upload your completed PM-0504, then Save & Review Application. * Locked PM0504 for 25MSP090 Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: ITS III-Security Architect * Knowledge of the development and application of technology in the business environment. * Ability to produce technical enterprise level architectural design outputs. * Ability to provide architecture consulting services to Agencies/Departments. * Strong leadership skills to facilitate the development, implementation, and maintenance of enterprise technology systems and design. * Experience in delivering presentations to senior-level executives and technical audiences. * Excellent written skills for preparing reports and briefings. * Ability to bridge the strategic intent and practical application across multiple information technology functional domains. * Ability to work collaboratively with varied multi-disciplined work groups. * Skills related to leading large and innovate efforts, creating technological solutions and architectures impacting critical areas of the business. * Formal business and IT architecture training/education. * Ability to be organized, meet important deadlines. * Ability to maintain a professional decorum and treat others with respect. Benefits Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Ray Nuezca ************** ************************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Caltrans EEO Office ************** ****************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meet the evaluation criteria below and qualify them for the position. Responses to the SOQ must be submitted on the Department of Transportation's MSP Statement of Qualifications Form (PM-0504). Any SOQ responses that are not submitted on the PM-0504 will not be scored. Each box provided on the form for your response has been limited to 2000 characters. Each question will be scored individually, therefore, candidates must provide detailed and specific examples, from their professional experience, education, and training, that directly answer each of the SOQ questions. The SOQ will be utilized as screening criteria for the hiring interview only and will not be used for the purposes of examination. Additional documents to supplement the PM-0504 will not be reviewed during the SOQ scoring. The PM-0504 SOQ Form can be found in the Required Application Package Documents section of this advertisement. If you have difficulty opening the form, please try using Mozilla Firefox. Please make sure the number of SOQs on the Form are the same as the number of SOQs below. The Statement of Qualifications must address the applicant's qualifications relative to the following: 1.Describe your experience in designing and implementing enterprise-level cybersecurity architecture. Include specific examples of frameworks, tools, or methodologies used (e.g. NIST, Cloud, PCI etc.). Explain how your designs addressed business needs, compliance requirements, and risk mitigation. 2.Provide examples of your experience in integrating cybersecurity controls into enterprise-scale systems that involve sensitive or regulated data. How did you collaborate with data owners, legal/compliance teams, or third-party stakeholders to ensure security compliance measures support business objectives without introducing unnecessary friction. 3.Describe your experience in integrating cybersecurity into public cloud-based environments (e.g. AWS, Azure, GCP). What security controls, tools, or architectures did you implement to ensure data protection, identity management, and compliance in the Cloud. 4.For questions #1-3, list professional working experience (including job title(s), duration, and specific role in your experience). In addition to professional working experience, list any other educational course works or technical certifications (Certified Information Systems Security Professional CISSP etc.) that you currently hold. Additional Information Please include MSP# 25MSP090 and the title of the position you are applying for on the STD. 678 application form. Please take this 1-minute Caltrans Recruitment Survey to tell us how you found out about this job! ************************************** Veterans' Preference will be granted for this examination. In accordance with Government Codes 18973.1 and 18973.5, whenever any veteran, or widow or widower of a veteran achieves a passing score on an open examination, he or she shall be ranked in the top rank of the resulting eligible list. Veteran status is verified by the California Department of Human Resources (CalHR). Instructions on how to apply for Veterans' Preference are on the Veterans' Preference for Examinations form (CalHR 1093). Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Under direct supervision of the Assistant Director of Infrastructure Operations the Network & Communications Analyst I provides entry-level support for the ITS-Infrastructure Services group and its interactions with other campus systems and services. The position assists with the installation, configuration, monitoring, and basic maintenance of campus network infrastructure and related communication systems. This includes supporting enterprise routers, switches, wireless access points, and other network components by performing routine tasks and following established procedures, standards, and guidelines. The incumbent performs foundational technical duties such as assisting with network connectivity checks, documenting system changes, responding to basic service requests, wireless surveys and troubleshooting coverage issues, and escalating issues as appropriate. Work assignments are reviewed for accuracy and soundness of technical judgment. While assisting with operational support of the campus network and related systems, the incumbent applies on-the-job learning to develop foundational skills in networking concepts, infrastructure technologies, and system operations. This position contributes to the reliability and availability of campus network services by supporting senior staff, participating in project teams, and maintaining accurate documentation while progressing toward greater independence with experience and training. #CalPolyITS This is a full-time temporary 12 month position and is eligible for full benefits, including medical, dental, vision and CalPERS retirement. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications General knowledge of basic network concepts, including common protocols, addressing, switching, wireless fundamentals, and communication transmission technologies. Ability to consult and support directors, managers, ITS staff and customers on network infrastructure and associated systems along with security needs and future direction. General knowledge of following policies, processes and procedures as they relate to support and maintenance of network infrastructure and associated system resources. Ability to plan, organize and document network infrastructure and associated systems functionality, as required. Demonstrated ability to assess existing services and provide technical recommendations to improve their delivery. Education and Experience Equivalent to a bachelor's degree in a related field. Relevant education, certifications, and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $69,444 - $81,360 Per Year Classification Range: $69,444-$101,160 Per Year Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Positions are posted for a minimum of 14 calendar days.

The City of Nacogdoches is seeking a motivated and enthusiastic Junior Systems Administrator to assist in managing and maintaining our IT infrastructure. This role offers a fantastic opportunity to gain hands-on experience while collaborating with senior team members. If you're eager to learn and grow in the IT field, we look forward to receiving your application.

Job Description The City of Nacogdoches is seeking a motivated and enthusiastic Junior Systems Administrator to assist in managing and maintaining our IT infrastructure. This role offers a fantastic opportunity to gain hands-on experience while collaborating with senior team members. If you're eager to learn and grow in the IT field, we look forward to receiving your application. Job Posted by ApplicantPro

HIRING RANGE: $26.42 - $32.36 Hourly FULL SALARY RANGE: $26.42 - $38.31 Hourly THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED The City: With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced". Our employees serve the citizens of Allen with the PRIDE values. We do "Work that MATTERS!" * People First - Giving priority to others * Respect - Treating others with courtesy and dignity * Integrity - Serving with honesty, trust and hard work * Deliver - Following through on commitments while exceeding expectations * Excel - Creating an innovative and improving work environment The purpose of this position is to ensure that the City's computer system is operating properly. This is accomplished by supervising and participating in the maintenance of the City's software and hardware applications. Other duties may include providing advance network and desktop computer support, providing customer service, and interfacing with other City employees and citizens. This position provides occasional direction to other employees. The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. * Provides advanced network and desktop computer support by installing new or existing applications, loading operating systems and required applications onto desktop computers for new and current employees, performing upgrades and software patches as necessary, troubleshooting network, desktop computer, and system problems, and making necessary repairs. * Maintains software and hardware by troubleshooting, patching and reloading software, researching and upgrading software patches, planning projects involved in upgrades and maintenance, and repairing and replacing broken or defective mechanical and electrical hardware such as computers, peripherals, and cabling. * Provides advanced help with desktop applications by working with customers in troubleshooting situations to help them achieve their goals. * Provides customer service by training computer users, instructing users on computer operating system applications, data management, email, graphics, and computer resource management. * Performs other duties as assigned. Education & Experience Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be: * Associate's degree in a related field and one (1) year of relevant experience, or equivalent. Certification and Other Requirements * Valid Class C Driver's License Supervision Exercised: Work is normally reviewed upon completion, with occasional spot checks while in process, to ensure accuracy, timeliness, and conformance to established standards; autonomy is granted at the service or program level; work is subject to general and departmental policies, procedures, and guidelines. Overall Physical Strength Demands Standard office environment.; Ability to sit or stand for long periods.; Ability to lift, carry, push, pull, reach, kneel, crouch, crawl, bend, twist, and climb.; Ability to operate city or personal vehicle for business purposes. Knowledge of: * City rules, regulations, policies, and procedures. * Customer service and support practices, concepts, and standards used for providing end user support of technical solutions to a wide variety of teammates, users, and customers. * Personal computers, including hardware and software and related peripheral equipment. * Active Directory structure and functions. * Microsoft Windows operating systems. * Project management methods and techniques. * Modem office practices, procedures, and equipment. Skill in: * Establishing and maintaining working relationships with elected officials, professional and support staff, vendors, the public, and City employees. * Providing outstanding customer service and conflict resolution. * Diagnosing and troubleshooting information technology solutions, reading, interpreting, and applying detailed and technical instructions. * Operating a personal computer utilizing a variety of business software. * Creating, preparing, writing, and proofing reports, documents, and correspondence. * Working effectively in a high-pressure environment with changing priorities. * Effectively communicating in both oral and written format.

HIRING RATE: $18.00 Hourly THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The City: With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced". Our employees serve the citizens of Allen with the PRIDE values. We do "Work that MATTERS!": * People First -Giving priority to others * Respect -Treating others with courtesy and dignity * Integrity -Serving with honesty, trust and hard work * Deliver -Following through on commitments while exceeding expectations * Excel -Creating an innovative and improving work environment The Position: The Information Technology Intern is responsible for supporting and advancing a variety of IT initiatives within the City's Technology team. This role offers hands-on experience in areas including cybersecurity, infrastructure, and application projects. You will collaborate with IT professionals and strategic leaders while gaining practical training that reinforces your academic studies. If eligible, you may also earn college credit for your work. Information Technology Intern Begin building your career in IT with the City of Allen! Why the City of Allen? With a projected job growth rate that's three times the national average, the City of Allen is expected to remain firmly on several "Best Places to ... " lists. Solid infrastructure and forward-thinking, civic-minded people firmly support growing cities like ours. Serving the public is what we do best. The City of Allen employs approximately 1,100 employees in various functions who share the vision of delivering superior service in each level of municipal operations. The ideal interns share our passion for community and teamwork. Join an inclusive team that craves your contributions, praises your passion, and welcomes innovation. What's In it for Me? We are searching for a dynamic intern to support and lead aspects of cybersecurity, infrastructure and/or infrastructure and application projects for our Information Technology team while earning $18/hour. This experience offers educational and practical training designed to provide professional experience supporting your area of study. And, if your college/university allows, you could earn credit toward your degree. In addition to project work, you'll be offered a highly collaborative work environment, real-world work experience, and unique access to strategic leaders and visionaries for one of the best cities in North Texas! What's the Time Commitment? Need a flexible work schedule? We've got that covered! As an IT intern, you can work up to 19 hours per week, allowing you time to focus on your studies. The internship is expected to continue through the end of the academic year, with an option to reapply and continue through summer and future semesters. Here's what you'll be entrusted to do: * Technical Support: Communicate with City staff, support teams, and QA to resolve technical issues related to office equipment and software. * Research & Analysis: Conduct research to support technology solutions or projects and effectively communicate findings to IT leadership. * Product Development: Assist in designing and implementing features in both existing and new IT products. * Training & Documentation: Develop and deliver training sessions for applications, mobile systems, or other IT implementations, and document City technology standards and processes. * Onboarding & Inventory: Prepare equipment for new employees and help manage the purchase and tracking of equipment and software licenses. * Field Engagement: Participate in site visits to various City properties to support solution implementations. Here's what we ask you to bring: * Education: High school diploma required. Must have completed at least two semesters and be currently enrolled in a degree program at an accredited 4-year college or university in Computer Science, Computer Engineering, Cybersecurity, Management Information Systems, or a related technology field. A current transcript must be attached to your application. * Licensing: Valid Texas Driver's License. * Personal Attributes: A passion for innovation, collaborative teamwork, and a commitment to delivering excellent service. Special Requirements: * Must successfully pass all pre-employment screenings, including CJIS and fingerprint checks, and comply with state and federal Criminal Justice Information Security (CJIS) standards. * Reading: Intermediate proficiency in reading technical documents, journals, manuals, and other reference materials. * Math: Intermediate skills in practical applications of mathematics, including fractions, percentages, and ratios. * Writing: Intermediate ability to prepare clear and concise reports, business letters, and summaries with proper grammar and format. * Managerial Direction: This role functions under general supervision, receiving guidance on methods, procedures, and desired outcomes and exercising discretion for routine decisions. * Budgetary Responsibility: None. * Supervisory/Organizational Control: No supervisory responsibilities. * Complexity: Tasks involve selecting appropriate courses of action within established guidelines, requiring sound professional judgment. * Interpersonal/Human Relations: Regular collaborative discussions, accounting for 21% to 50% of work time, are essential for this role. Physical Demands / Work Environment: This list is intended to describe the general nature and level of work being performed; it does not address the potential for accommodation. * Work is primarily performed in a standard, climate-controlled office setting. * Requires prolonged periods of sitting, standing, and walking. * Frequent use of hands and fingers to operate computers and other office equipment. * Visual acuity to read printed materials and computer screens. * Verbal and auditory ability to communicate effectively in person and by phone. * Occasional bending, kneeling, reaching, pushing, or pulling to access materials or equipment. * Ability to lift up to 10 lbs. occasionally or negligible weights frequently. * May require travel between job sites or attendance at off-site meetings or events. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed. Join us as an IT Intern and build a foundation for a rewarding career in technology with the City of Allen-where we do Work That Matters!