Youth Worker jobs at Department of Public Social Services - 207 jobs

This position is being advertised limited term for 12 months; it may be extended for up to 24 months or become permanent. This advertisement is for a Correctional Counselor I position located at Pelican Bay State Prison in Crescent City, Del Norte County. Please indicate the position number on your application:************-xxx. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. You will find additional information about the job in the Duty Statement. Working Conditions Pelican Bay State Prison is located in Crescent City. Situated in the northwest corner of California along the Pacific coast, this thriving community is famous for some of the world's most beautiful coastline. Cool ocean mists nurture the giant Redwoods in Jedediah Smith Redwoods State Park. The crystal clear Smith River is one of California's largest wild river systems. The majestic Redwood forests, local beaches, river rafting, miles of hiking and wonderful places to fish are all easily accessible. Youth engagement is encouraged through events and organizations such as the county fair and 4-H. Del Norte County is uncrowded and unspoiled. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * CORRECTIONAL COUNSELOR I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-504208 Position #(s): ************-XXX Working Title: Correctional Counselor I Classification: CORRECTIONAL COUNSELOR I $7,278.00 - $8,726.00 A $8,809.00 - $10,572.00 B $7,642.00 - $9,162.00 J $9,249.00 - $11,101.00 K New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Del Norte County Telework: In Office Job Type: 12 Month Limited Term - Full Time Department Information The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission. Special Requirements Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires that each full-time employee receive a 3% reduction in pay in exchange for five (5) hours of PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to ***************** This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/26/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Pelican Bay State Prison N/A Attn: J. Phillips Hiring and Recruitment Office P.O. Box 7200 Crescent City, CA 95532-7200 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Pelican Bay State Prison N/A Hiring and Recruitment 5905 Lake Earl Drive/P.O. Box 7200 Crescent City, CA 95532-7200 08:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Degree and/or School Transcripts Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the California Department of Human Resources (CalHR) website, ***************** and the CalPERS website, ******************* Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at ********************************************************** Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at ******************************************************************************************* This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Jacquelyn Phillips ************** ********************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Coordinator ************** ************************* California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Examination and Hiring Process Contacts Should you have questions regarding the examination or hiring process, please email ******************* or **********************************. CalCareers Account Requirement for Current CDCR Employees If you are a current CDCR employee, you are encouraged but not required to use your CDCR email address on the job application. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

This advertisement is for a Correctional Counselor I position located at Pelican Bay State Prison in Crescent City, Del Norte County. Please indicate the position number on your application: ************-xxx. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. You will find additional information about the job in the Duty Statement. Working Conditions Pelican Bay State Prison is located in Crescent City. Situated in the northwest corner of California along the Pacific coast, this thriving community is famous for some of the world's most beautiful coastline. Cool ocean mists nurture the giant Redwoods in Jedediah Smith Redwoods State Park. The crystal clear Smith River is one of California's largest wild river systems. The majestic Redwood forests, local beaches, river rafting, miles of hiking and wonderful places to fish are all easily accessible. Youth engagement is encouraged through events and organizations such as the county fair and 4-H. Del Norte County is uncrowded and unspoiled. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * CORRECTIONAL COUNSELOR I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-504207 Position #(s): ************-XXX Working Title: Correctional Counselor I Classification: CORRECTIONAL COUNSELOR I $7,278.00 - $8,726.00 A $8,809.00 - $10,572.00 B $7,642.00 - $9,162.00 J $9,249.00 - $11,101.00 K New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Del Norte County Telework: In Office Job Type: Permanent, Full Time Department Information The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission. Special Requirements Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires that each full-time employee receive a 3% reduction in pay in exchange for five (5) hours of PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to ***************** This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/26/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Pelican Bay State Prison N/A Attn: J. Phillips Hiring and Recruitment Office P.O. Box 7200 Crescent City, CA 95532-7200 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Pelican Bay State Prison N/A Hiring and Recruitment 5905 Lake Earl Drive/P.O. Box 7200 Crescent City, CA 95532-7200 08:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Degree and/or School Transcripts Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the California Department of Human Resources (CalHR) website, ***************** and the CalPERS website, ******************* Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at ********************************************************** Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at ******************************************************************************************* This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Jacquelyn Phillips ************** ********************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Coordinator ************** ************************* California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Examination and Hiring Process Contacts Should you have questions regarding the examination or hiring process, please email ******************* or **********************************. CalCareers Account Requirement for Current CDCR Employees If you are a current CDCR employee, you are encouraged but not required to use your CDCR email address on the job application. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

East Oakland Community Project JOB DESCRIPTION Title: Program Youth Coordinator Department: Homeless Youth Collaborative Reports to: Program Director FLSA Status: Exempt Directly Leads: 4-5 Budgetary Line Responsibility: None Salary Range: $58,000 to $61,000 SUMMARY Our House Program Youth Coordinator is responsible for the overall operations of EOCP/HYC's transitional housing program for young adults (18-25). This position provides case management, counseling, life skills training, referrals to educational and employment and medical resources. This position closely supervises a staff of 4 to 5 Youth Advisors to ensure that residents receive the structure, attentiveness and training needed to become productive, independent adults. ESSENTIAL DUTIES AND RESPONSIBILITIES Service Delivery Monitor the progress and activities of transitional housing youth by conducting weekly case management meetings. This will assist the youth to establish: Employment or other income eligibilities Budgeting skills School enrollment (if applicable) Connections to medical, mental health, substance abuse resources as applicable Affordable housing or permanent housing Promote improved basic living skills amongst residents by: • Coordinating weekly life skills groups. • Assisting residents to complete housing and employment applications. • Coordinating tutoring for residents who are in need of assistance with homework assignments. • Coordinate community partner engagement and awareness. Promote positive resident interactions and healthy living environment by: • Initiating resolution intervention techniques to handle conflicts between residents as needed. • Promote good health, in case of illness, and ensure that residents receive the proper medical attention. • Promote and maintain a clean work environment and ensure that office area and equipment cleaned daily. • Work with the youth to ensure they are partnered with other local • organizations to ensure they have healthy community and social involvement. Administration • Maintain residents' files and update progress notes as needed. • Maintain an accurate account of house activities by maintaining a current log book. • Complete monthly program data report. Update HMIS after each client interaction. Facilitate client intakes and enrollments. • Check in Bi-Weekly with Covenant House & Beyond Emancipation to create and maintain a potential client waitlist. • Bi-Weekly check in with data and compliance team. • Complete trainings as needed for professional development. • Monitor and ensure all program outcomes are being met. Management/Supervision •Interview prospective applicants. • Conduct orientation and training of newly hired employees • Monitor Youth Advisors' work to ensure compliance with job duties • Provide training recommendations • Meet with Program Director weekly for Supervision to discuss program issues and/or concerns • Facilitate weekly Supervision with all scheduled Youth Advisors. • Facilitate house, staff meeting monthly. Professional Conduct •Promote a healthy environment for residents by modeling a positive, professional demeanor. •Promote a healthy work environment for staff members by modeling a positive, professional attitude at all times. •Must maintain professional boundaries at all times. •Must wear business casual attire and adhere to the EOCP dress code at all times. • Other duties as assigned SUPERVISORY RESPONSIBILITIES: This position supervises full time, part time, and On-Call Youth Advisors. Qualifications QUALIFICATIONS Qualifications include: This position demands a high energy, positive, mature adult who is nurturing toward young adults who are in the process of developing life coping strategies to overcome homelessness. Specific qualifications include : Three years' experience assisting homeless or low income young adults required. Six years of case management experience required. Three years of supervisory experience required. Sensitivity to the needs of young adults with multiple issues Must be neat, organized, professional, and punctual. Must have excellent verbal and written communication skills, with the ability to speak extremely clearly with everyone at all times. Must have the ability to work independently Must have strong leadership skills Must hold the ability to be direct and polite collectively EDUCATION and/or EXPERIENCE B. A., or equivalent experience and education Six years case management experience and three years of supervisory experience required. Comfortable in a multi-cultural setting Must be experienced, knowledgeable and comfortable with working with the LGBTQIA+ community. Experience working in supportive housing for low income people. Skilled and trained in conflict resolution Strong self-awareness and sense of limitations. Appropriate professional and personal boundaries with high integrity Knowledgeable about the dynamics of homelessness, substance abuse, mental health, youth development, domestic violence, parenting and planning parenthood. LANGUAGE SKILLS: English, Excellent written and verbal Second language, Spanish or American Sign Language is a plus MATHEMATICAL SKILLS: • College level REASONING ABILITY: Must have the ability to utilize good judgment and make sound decisions when interacting with youth and staff members. Must have the ability to prioritize tasks to ensure that the youths' needs are met and tasks are completed. COMPUTER SKILLS: Advanced knowledge of Microsoft Office. Ability to access and navigate the internet. * Ability to know and teach clients administrative and computer skills. CERTIFICATES, LICENSES, REGISTRATIONS: Access to a personal vehicle required. California driver's license required. Proof of full coverage Insurance required. CPR & First Aid: Infant Child & Adult PHYSICAL REQUIREMENTS: Must be able to negotiate a flight of stairs daily to access the transitional house. Annual tuberculosis screening required. WORK ENVIRONMENT: This position requires the ability to work in an environment with youth with multiple issues.

See Video: **************************** Examinations: Appraisal (Weight 100%): Will be conducted for the purpose of evaluating the applicant's training, education, experience, interest and personal fitness for the position. Appraisal can be based on any combination of the following: Investigation, oral exam and rating of the application. Please ensure applicable materials are attached to your application. If you are unable to attach application materials to your application, you may deliver a copy to the Human Resources Division at 1115 Truxtun Ave. First Floor, Bakersfield, CA 93301 or fax to **************. Salary: Level IV: $2,702.48-3,229.71, paid bi-weekly Level V: $2,956.32- 3,533.08 paid bi-weekly Minimum Qualifications/Employment Standards: Both Levels: Completion of a Master's degree in Social Work from an accredited college or university, which includes an internship. OR A Master's degree from an accredited college or university in a Counseling program emphasizing Marriage, Family and Child Counseling or Marriage and Family Therapy, Gerontology, Clinical Psychology, Sociology, Counseling and Personnel Services, or a closely related discipline is permitted with the following stipulations: The Master's degree program included an internship or supervised field work, AND completion of one (1) year of social service work experience. Qualifying case management/work experience must include: (1) responsibility for a long term caseload, (2) development of service/treatment plans; (3) monitoring compliance through home calls, field calls and other personal contact; (4) modification of treatment plans as needed/required; and (5) authority to impose/recommend sanctions for noncompliance, impacting benefits or services (i.e. case closures, terminate benefits and or program participation). Possession of a Class C California driver's license is required. Incumbents must have the ability to travel to designated locations. Level V Additional Requirements: One year of experience equivalent to Social Service Worker IV in the Kern County classification system. Full For: Social Service Worker IV Full Job Description For: Social Service Worker V This position works within the Department of Human Services of Kern County. For more information about the department , please view their website here. Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county. To learn more about Kern County, click here or follow us: Growth Mindset We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth. Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date. A background check may be conducted for this classification. Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense. Appointees are subject to fingerprinting for the purpose of a criminal records check as authorized by section 16501 of the California Welfare and Institutions code and section 11105.3 of the California Penal Code. This examination will establish an eligible list from which immediate appointment(s) will be made. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission. Candidates are encouraged to indicate acceptable geographical locations in which they would accept employment on their application form. Candidates MUST be willing to travel to these locations (areas/district offices). Bilingual (English/Spanish) applicants are encouraged to apply. Applicants must submit a bilingual (English/Spanish) certificate before the final filing deadline. Applicants who wish to be considered for bilingual employment must submit a bilingual certificate issued by the Kern County Human Resources Division or its authorized agent, Bakersfield College. Access the following website for information about where to obtain a qualifying certificate: ************************************************************************************ Employees who occupy positions designated as bilingual are paid dependent upon the required level of proficiency. For more information regarding Kern County's recruitment process, please see our FAQ page. Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.

Under immediate supervision, incumbents in the class of Juvenile Correctional Counselor (Entry) supervise and counsel justice-involved youth detained in or committed to a County institution; learn to maintain order and structure within assigned area on a daily basis; learn to teach classes, provide counseling and assist detained youth in using other resources and opportunities. Incumbents may be assigned to offer support, guidance and direction in a community setting. Incumbents are expected to learn techniques for effective supervision and/or counseling of youth preparatory to promotion to the journey level. This class is the entry-level class in the Juvenile Correctional Counselor series. The class is distinguished from the: * Juvenile Correctional Counselor class, which are experienced counselors who are expected to perform at a higher level of competence with only general supervision. WORKING CONDITIONS * Incumbents must be able to work in a restricted, sometimes hostile environment. * Incumbents may be required to lift objects weighing more than 100 pounds with assistance. * Employees in this class will be working in a detention facility environment and thus will be subject to exposure to communicable diseases, disruptive and confrontational people, potentially combative and violent people, intense noises, odors, and blood and other bodily fluids. * Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. ESSENTIAL DUTIES This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department. * Learns how to ensure the security, daily care and custody of youth within a pod including counseling, mediating disputes, monitoring group dynamics amongst youth, assisting in emergency situations, serving meals and overseeing laundry care and distribution, logging and dispensing inhalers and medicated shampoo as prescribed by medical staff, and performing all other duties to oversee the health and safety of those in custody. * Learns to provide crisis intervention counseling including suicide prevention counseling, to youth. * Learns when and how to refer youth to behavioral health. * Learns to provide general counseling and cognitive behavioral training to give support or to modify youths' behavior; may give personal guidance and counseling to reduce anxiety and tension of youth who are detained. * Learns to facilitate Cognitive Behavioral Training (CBT) groups; implements behavioral management program; conducts CBT mini-cycles with youth; creates and monitors weekly and monthly case plans. * Learns to manage assaultive behavior; prepares behavior summaries and written daily observations, including special incident reports for youths on a daily basis or as needed; enforces the policies and procedures of the institution. * Learns to plan recreation and other activities independently for medium to large groups of justice involved youth of varying ages, gender, ability and sophistication. * Learns to monitor individual and group behavior and attitudes independently to avoid and manage conflicts; maintains constant observation; conduct safety and security checks; conducts authorized felony or misdemeanor searches of youth and all required institutional searches; supervises work, school and study time, meal time, clean-up, visits, and all other group activities of youth; documents the behavior of individuals by writing timely reports and keeping accurate records. * Learns to process youth during intake to the facility. Orients all youth to the facility setting and to staff expectations. Instructs youth in social and life skills. * Learns procedures to transport youth to medical, dental, court or other mandatory appointments. * Learns to provide emergency medical first aid treatment as needed. * Inspects incoming and outgoing mail; calculates and records point totals for behavior management; issues supplies. * Learns to conduct drug testing of youth. * Learns to assist in providing treatment in a community-based program; assists in rehabilitation by facilitating an integrated system of care, using the expertise of other agencies and personnel; facilitates conferences with families and assigned personnel; acts as a liaison with and supports families; provides vocational assessments and educational support. * May appear in court to answer questions or serve as a witness. POSITION REQUIREMENTS Education: Completion of thirty (30) semester units is required from an accredited college or university, preferably in criminology, social work, psychology, sociology or a closely related field. OR Experience: Six (6) months of related experience supervising groups in a detention facility. LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS * Applicants are required to possess, or have the ability to obtain, a valid California Driver's license, Class C. * Incumbents are required to possess a current First Aid and Personal Safety certificate or obtain one within 60 days of appointment. * Incumbents are required to possess a current CPR certificate or obtain one within 60 days of appointment. * Incumbents have limited Peace Officer powers as delineated in the California Penal Code and therefore are required to complete training under Section 832 of the California Penal Code or equivalent within twelve (12) months of appointment. * Peace Officers must meet minimum standards concerning citizenship, age, character, education and physical/mental condition as set forth in Section 1031 of the California Government Code. * Incumbents are required to complete the Juvenile Counselor Core Course certified by the California Board of State and Community Corrections Standards and Training for Correctional Programs or equivalent with twelve (12) months of appointment. Note: All licenses, certificates and registrations must be kept current while employed in this class. PHYSICAL REQUIREMENTS * Mobility and Dexterity: Positions in this class typically require stooping, kneeling, reaching, standing, walking, grasping, feeling (i.e., sense of touch), and repetitive motion for 50% of a typical shift but may be higher. * Lifting, Carrying, Pushing and Pulling: Positions in this class require exerting up to 100 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly, to move objects. Occasionally may require physical restraint of youth including lifting and holding in excess of 100 pounds with assistance. * Vision: Positions in this class require the employee to have close visual acuity, with or without correction, to prepare and analyze data and figures, view a computer terminal, read, etc. Positions in this class also require employees to have depth perception in order to operate a motor vehicle. Employees in this class must have the visual acuity to make observations of surroundings and must demonstrate color vision sufficient to distinguish colors in order to describe events in an accurate manner. * Hearing/Talking: Positions in this class require the employee to perceive the nature of sounds at normal speaking levels with or without correction and have the ability to receive detailed information through oral communication. Positions in this class require the employee to express or exchange ideas by means of the spoken word. Detailed or important instructions must often be conveyed to others accurately, loudly, and/or quickly. OTHER REQUIREMENTS * Must pass a physical exam and psychological exam as a condition of hire. * Independent Travel: Incumbents are required to travel independently, for example, to attend meetings, trainings, classes and seminars and to transport juveniles. * Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. * Drug Testing: Candidates for positions in this class and employees in this class will be subject to Pre-Employment, Reasonable Suspicion, Post Accident, Return-To-Duty and Follow-Up drug testing in accordance with the Solano County Alcohol and Drug Free Workplace Policy. * Child Abuse Reporting: Selectees for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code relating to child abuse reporting. * Language Proficiency: Some positions allocated to this class will require the applicant to speak, read and write in a language other than English. * Within 18 months of appointment, incumbents must demonstrate necessary knowledge and abilities and meet the minimum requirements to be promoted to Juvenile Correctional Counselor. SELECTION PROCESS 02/15/2026 - Deadline to submit application and required documents for the 1st Information Session and Written Exam 03/10/2026 - Tentative date for Information Session and Written Exam 03/31/2026 - Deadline to submit application and required documents for the 2nd Information Session and Written Exam 04/29/2026 - Tentative date for 2nd Information Session and Written Exam Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing date. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS Education documents may be required for this recruitment. College units are required for this position. Candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying institution, student, date, degree and area of specialization conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Juvenile Correctional Counselor - Entry) and the recruitment number (25-512010-01). If submitting documents by email include the recruitment title and recruitment number in the subject field VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the "Selection Process"), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form. This form must be received in the Human Resources Department by the deadline identified under the selection process of the recruitment. Applicants will be contacted to discuss the specifics of the request.

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification, they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City's hiring process here: ***************************************** Application Opening: January 12, 2026 Application Deadline: The final day to apply is February 2, 2026 Salary Range: $73,944 - $113,516 yearly ********************************************* Code=2905&set Id=COMMN WHO WE ARE San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need OUR COMMITMENT TO RACIAL EQUITY As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Role description Under general supervision, eligibility workers serve clients from diverse cultural and socio-economic backgrounds by reviewing and determining initial and continuing eligibility for a variety of human services programs. Positions in this classification require strong customer service skills, including the ability to communicate clearly, listen actively, and respond with empathy and professionalism. Senior Eligibility Workers are responsible for carrying out rules and regulations pertaining to various social service programs, explaining them to clients and the general public, and providing assistance in a courteous and respectful manner to ensure a positive client experience. According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. ESSENTIAL DUTIES: * Interviews clients by telephone or in person in various locations (e.g. offices, client's home, hospitals, various institutions) to gather all relevant and pertinent information in order to determine new or continuing program eligibility. * Explains eligibility programs, qualification standards, policy and procedures to clients; assists clients in completion of applications, forms and reports when necessary; reviews and evaluates applications for completeness and accuracy; answers questions and provides information to clients and the general public both in person and over the phone. * Applies legal criteria to determine eligibility; prepares client's budget to determine eligibility; provides recommendations regarding financial eligibility for assistance programs; determines eligibility and grant amount; reviews and determines re-certification. * Uses various computer software/systems to: input and maintain confidential client eligibility information, verify information, update case records, process applications, and ensure correct administration of benefits. * Reviews and verifies statements and information received from applicants to identify and resolve discrepancies; reviews, identifies, and corrects discrepancies when assigned to different tasks or cases. * Verifies and resolves client problems involving non-receipt of benefits; navigates various computer software/systems to identify and resolve issues. * Reviews selected cases as needed with supervisor to assess the quality of the eligibility determination process. * Prepares and generates correspondence addressed to clients, client's representative(s), and State agencies. * Refers potential and current clients to a variety of social work services, specialists, and community-based partners, as needed. * Writes detailed case narratives that summarize critical eligibility information and document interactions. Condition of Employment: Induction Training As a condition of employment to 2905 HSA Senior Eligibility Worker position(s), candidates will be required to participate in paid Induction Training which may last up to six (6) months. This includes classroom-based training, assessments, and on-the-job training. Candidates offered positions in this class must be available to start employment on a date determined by the Agency. Induction Training is primarily conducted in-person at various Human Services Agency buildings located throughout San Francisco. In addition to in-person training, online/remote sessions may take place. Training will be held Monday through Friday from 8:00AM to 5:00PM. Strict attendance is observed. The Induction Training is designed to provide new eligibility workers with fundamental information and guidelines to determine eligibility benefits, mathematical skills to perform calculations of income and potential benefits, reading and comprehension skills, skills to interpret and apply local, State and Federal laws and ordinances to aide in the determination of public benefit programs, and program and benefits information to explain eligibility guidelines to applicants, clients and to the general public. On-the job training is designed to provide new eligibility workers with real-world applications of training fundamentals acquired through classroom-based training. New employees MUST successfully meet the standards of the Induction Training (classroom-based training/assessments AND on-the-job training) as a condition of employment. Failure to successfully complete the Induction Training will be grounds for dismissal. New eligibility workers that successfully complete the classroom portion of Induction Training will also participate in on-the-job training where real-world application of training fundamentals will be applied. How to qualify Education: Sixty (60) semester units or ninety (90) quarter units from an accredited college or university; OR Experience: 1. Two (2) years of clerical work experience which includes the following: use of computer applications to input and retrieve information; regular public contact to provide assistance or acquire detailed personal or confidential information; and interpreting and applying rules, regulations and policies; OR 2. One (1) year of experience determining eligibility for health and/or social services programs, loans, financial assistance, unemployment or veterans' benefits. Substitution: Thirty (30) semester units or forty-five (45) quarter units from an accredited college or university may substitute for one (1) year of the work experience under experience requirement number #1. Applicants must meet the Minimum Qualification requirements by the filing deadline unless otherwise noted. Special Condition - Bilingual Proficiency: Some positions may require bilingual fluency in a variety of languages depending upon the department's bilingual needs. Only those eligible candidate who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency. Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at ******************************************************* Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Selection Procedure: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Multiple Choice Examination (Weight -100%): Candidates deemed eligible will be invited to participate in the examination process. These candidates will be administered a remote multiple-choice exam designed to measure competencies in job-related areas which may include but are not limited to: * Critical Thinking: Analytically and logically evaluating information, propositions, and claims * Attention to Detail: Focusing on the details of work content, work steps, and final work products * Customer Focus: Attending to the needs and expectations of customers * Reading Comprehension: Understanding and using written information * Using Technology: Working with software applications * Fact Finding: Obtaining facts and data pertaining to an issue or question This computer-administered exam can be taken at home or at a time and location of one's convenience, but only within the time period specified on the exam notification. Candidates must have access to a computer and reliable internet connection to participate in this exam. Candidates without access to a computer should contact the analyst as soon as possible for accommodation. This is a standardized examination and therefore, in accordance with Civil Service Rule 111.11.4, inspection privileges do not apply to the questions and answers of this examination. A passing score must be achieved on the Remote Multiple-Choice Examination in order to continue in the selection process. For your reference, a Multiple-Choice Test Preparation Manual is available here: **************************************************************** What else should I know? Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director. To find Departments which use this classification, please see the city's Position Counts by Job Codes and Departments. Terms of Announcement and Appeal Rights Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at **************************************************** Additional Information Regarding Employment with the City and County of San Francisco: * Information About the Hiring Process * Conviction History * Employee Benefits Overview * Equal Employment Opportunity * Disaster Service Worker * ADA Accommodation * Veterans Preference * Right to Work * Copies of Application Documents * Diversity Statement Where to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit *********************** to begin your application process. Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. Applicants will receive a confirmation email from ******************************** that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions, you may contact Vanessa Quintano at ************************** or at ************. You can also reach Miguel Campos at *********************** or at ************; Recruitment ID: X00114 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City's hiring process here: ***************************************** Application Opening: January 9, 2024 Application Deadline: Continuous Salary Range: $113,100.00-$144,326.00 Yearly; ********************************************* Code=2940 (effective January 1, 2026) Eligible List Duration resulting from this examination process will be continuous List ID: CCT-2940-X00049; REF36550S San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. OUR COMMITMENT TO RACIAL EQUITY As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description This is the entry-level class in the Protective Services Worker series. Adult Protective Services (APS) is a state-mandated program administered by the City and County of San Francisco (CCSF), HSA, and DAS. Under general supervision by the APS program, the Protective Services Worker (PSW) receives and responds to reports of suspected “elder” and “dependent adult” abuse including neglect, self-neglect, and financial abuse. The PSW performs professional investigations and case management services to victims of abuse. This includes activities related to evaluating the level of harm or risk of harm, to the person and the estate of an “elder” or “dependent adult;” assessing biopsychosocial functioning, including the medical condition, cognitive/psychological status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources, and to help protect victims from further harm once the case is closed. Essential Duties and Functions According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list. Conducts unannounced visits to see elders and dependent adults in their living environment. Investigates the allegations and conducts a risk assessment through interviewing the victim, family, relatives, neighbors, and others to assess for immediacy. Arranges for immediate protective interventions and emergency services as necessary, including medical assessments, emergency shelter, or in-home protection, e.g. acts as a liaison on the medical aspects of the case with providers of services and other agencies that provide medical care, until the immediate dangers are resolved. Gathers, documents, and reviews important detailed financial, personal, and confidential information, and writes investigative reports, findings, and service plan notes. Conducts a needs assessment for clients in need of protective services. Develops a Service Plan and organizes the initial care plan as appropriate, including supported decision-making activities. Provides counseling for clients and significant others to alleviate the identified problems and to implement the service plan to restore optimum social functioning, and health adjustment within the client's capacity; assists them in order to address personal and environmental difficulties, which perpetuate poor health and dysfunction, and interfere with self-care and self-protection. Monitors the Service Plan and follows up through field visits and telephone contacts with clients, relatives, and other concerned individuals until the service goals have been achieved. Assists with multidisciplinary team meetings with healthcare providers, hospitals, and the Public Health/Mental Health Department, and other City agencies involved to further their understanding of significant social and emotional factors underlying the client's health, social, or environmental problems. Designs interventions in collaboration with medical professionals, social service providers, law enforcement, or other relevant systems by contributing with information to help determine the level of care and services pertinent to the client's welfare. Provides education to individuals and agencies on the role and authority of APS. Conducts public presentations about casework in a confidential, multi-disciplinary setting; collaborates and cooperates with the community and the CCSF partner agencies. Uses a personal computer to prepare, review, and maintain records, correspondence, and reports; manages case documentation in an APS database; maintains timely email correspondence. Qualifications 1. Education: Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR Master's Degree from a two (2) year counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum); AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency, or alcohol and drug counseling and treatment program; OR Six (6) months post-baccalaureate professional work experience which involved the provision of direct services to elders, dependent adults, or adults in one of the areas previously described. ***Please note: With your application, please provide a copy of your Master's Degree diploma or transcripts. Unofficial transcripts are acceptable. Please upload to your application as an attachment.*** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Special Requirements The essential duties of this position require incumbents to: work nights, weekends and holidays on a limited basis; drive, normally within the City of San Francisco and occasionally outside City/County limits as necessitated by case work; to get in and out of vehicles, climb flights of stairs to complete home visits; lift food boxes weighing up to 30 pounds; and complete visual assessments of elders/dependent adults and their home environments. Note: All positions require possession of a valid California Class C driver's license and clear Motor Vehicle Record (MVR). Verification of Experience and/or Education: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at *************************************************** Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. SELECTION PROCEDURES After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Written Examination - Multiple Choice (100%): Candidates who meet the minimum qualification will be invited to a written multiple choice exam designed to measure knowledge, skills and/or abilities in job-related areas which may include but are not limited to: ability and skill to assess, knowledge of psycho-social functioning development, individual psychodynamics, family dynamics, and social systems; knowledge of socio-economics factors; knowledge of and ability to apply relevant laws; ability to assess the client's functioning, safety, and to develop an appropriate case plan. Score Banking: Scores attained on the Protective Services Worker Exam for Adult Protective Services will be 'banked' for two years, starting from the date of the examination. This means that, during this two-year time period, candidates need not take this test again. However, after one year, a candidate has the option to either (a) keep the same score and apply their test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test. If a candidate opts to re-test, the re-test score becomes the candidate's official score since it is the most recent. If a significant modification is made to this exam in the future, the application of “banked” scores may no longer be appropriate. In such a rare circumstance, candidates with “banked” scores would be required to re-take the exam sooner than the two-year period specified above should they apply to another job opportunity where the modified exam is used. The above test component is considered standardized and, therefore, test questions and answers are not available for public inspection or review. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. A passing score must be achieved on the Written Multiple Choice Examination in order to continue in the selection process. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. Upon passing the exam, candidates will be placed on the eligible list for a period of 12 months. To find Departments which use this classification, please see the city's Position Counts by Job Codes and Departments. Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at **************************************************** Additional Information Regarding Employment with the City and County of San Francisco Information About The Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Veterans Preference Right to Work Copies of Application Documents Diversity Statement Where to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit *********************** to begin your application process. Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Miguel Campos-Salas, by telephone at ************** or by email at [email protected]. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

This posting has been amended for administrative purposes on September 30, 2025. THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Compensation: $113,100.00 to $144,326.00 Yearly: ********************************************* Code=2940&set Id=COMMN Eligible List Duration: resulting from this examination process will be continuous. List ID: CBT-2940-X00050 At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description Under general supervision, positions in class 2940 Protective Services Worker within the Office of the Public Conservator in the Department of Aging and Adult Services provide a broad range of clinical/advocacy services to temporary/permanent conservatees and collateral contact with a multidisciplinary team. In general, an average caseload is approximately 65 clients and can be more or less depending on case intensity and program capacity. The target population of this office is individuals who are gravely disabled, (unable to provide for food, clothing and shelter as a result of chronic mental illness and/or chronic alcoholism), as a result of major mental illness as defined by the Diagnostic Statistical Manuel (DSM). The population also includes individuals who may have involvement with the Criminal Justice System and are being held in jail and State Hospitals or other facilities designated for those who have committed, or are alleged to have committed a crime. The Office of Conservatorship Services has an average caseload of 700, with approximately half of these individuals placed outside of San Francisco County in either locked psychiatric facilities or residential care homes. Therefore travel is required in order to meet the needs of the conservatee and our service mandate by State and County regulations. The average number of miles driven per month is 350. The 2940 is responsible for managing an independent caseload and is assigned mental health (LPS) conservatorship investigations as well. This involves interaction with Mental Health Court, including Public Defender and District Attorney, Department of Public Health, hospitals, jails and community agencies. In addition to assessments and making recommendations for levels of care, the conservator is also responsible for advocating these recommendations, which may at time be at conflict with the interests of other stakeholders. Basic computer skills are required to perform charting on electronic systems (Avatar and Panoramic), emailing (the bulk of inter and intra agency communication is done through e-mail). ESSENTIAL DUTIES AND FUNCTIONS According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned. Conducts investigations to determine eligibility for psychiatric care and services, including interviews and information gathered from collateral sources. Conducts regular in-person visits in a variety of settings including jail, state hospital, inpatient acute psychiatric units, locked psychiatric treatment centers and skilled nursing facilities as well as community settings within and outside the City and County of San Francisco. Conducts crisis interventions during business hours or after hours. Completes time sensitive court reports and provision of expert testimony witness to the Superior Court as needed. Evaluates and approves psychiatric treatment and medications included in clients care plans. Continually assesses appropriateness of placements and the least restrictive level of care. Completes various types of applications and forms related to placement, legal, financial, and medical issues. Utilizes productivity tools such as Microsoft Office Suite to complete various work duties including coordinating case conferences, presentations, and communicating with team members and other necessary service providers.. Documents cases in a clinically significant and timely manner using applicable digital case management system. Works collaboratively with other city departments, including Public Health, Police, Jail, and City Attorney's Office. Qualifications 1. Education: Possession of a master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR A Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum). AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency or alcohol and drug counseling and treatment program OR Six (6) months post baccalaureate professional work experience which involved the provision of direct services to elders, dependents, or adults in one of the areas previously described. AND 3. License & Certification: Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR); AND Possession of a valid Licensed Clinical Social Worker (LCSW) license issued by the California Board of Behavioral Sciences(BBS) OR Current proof of registration as an Associate Social Worker (ASW) intern issued by the California Board of Behavioral Sciences(BBS); OR Possession of a valid Marriage and Family Therapist (MFT) license issued by the California Board of Behavioral Sciences(BBS); OR Current proof of registration as a valid Marriage and Family Therapist Intern (MFTI) issued by the California Board of Behavioral Sciences(BBS); OR Possession of a valid Professional Clinical Counselor (LPCC) license issued by the California Board of Behavioral Sciences(BBS); OR Current proof of registration as a Professional Clinical Counselor Intern (PCCI) issued by the California Board of Behavioral Sciences (BBS). Special Condition Twelve (12) months experience working with Mental Health Programs ***Please note: With your application, please upload copies of your Master's degree or transcripts and valid permanent or temporary license issued by the State of California Board of Behavioral Sciences as an attachment.*** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at *************************************************** Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Selection Procedures: Training and Experience Evaluation (Weight: 100%) Candidates who meet the minimum qualifications will be invited to take a Training and Experience Evaluation. Successful applicants will be placed on the eligible list/score report, in rank order, according to their final score. A Training and Experience Evaluation will be utilized. The information provided by candidates in the job application, required verification and applicable documentation will be evaluated in terms of duration and relevance to the 2940 Protective Services Worker job-related knowledge, skills and abilities for placement on the eligible list. Note: The department may utilize additional selection procedures to make a final hiring decision. Candidate scores on this examination may also be applied to other announcements involving other job titles when directed by the Human Resources Director. After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see ************************************************************************************************************************** Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ******************************************************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************************************ Additional Information Regarding Employment with the City and County of San Francisco Information About the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Right to Work Veterans Preference Copies of Application Documents Diversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit ***************************************************************** and begin the application process. Select the “I'm Interested” button and follow instructions on the screen. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, ************************). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ryan Brown, by telephone at ************** or by email at [email protected]. All of your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

: This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City's hiring process here: **************** sf. gov/knowledge/process/Application Opening - January 4, 2023Application Deadline for Session 14: April 3, 2026; Tentative Exam Date for Session 14: April 2026Application Deadline for Session 15: July 2, 2026; Tentative Exam Date for Session 15: July 2026Salary Range: $113,100 - $144, 326 Yearly 2940-Protective Services Worker | City and County of San Francisco (sf. gov) San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. From financial, nutritional and employment support to protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Job Description Under general supervision, Protective Service Workers perform professional investigation, case management, and casework services at the Family & Children's Services program. This includes activities related to: engagement of children, youth and families; assessment of safety and risk; case planning and service delivery; and transitioning children and families to appropriate permanent and stable living situations. ESSENTIAL TASK AND DUTIES According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list. Partnering with families, communities, and service providers to build a supportive team that addresses the safety, health, and well-being needs of the child, youth, and family. Exploring safety, well-being, family relationships and natural supports through interviewing, field visits, and gathering collateral information in a timely manner. Conducting comprehensive assessments of safety, risk and protective capacity utilizing designated assessment tools. Taking appropriate action to ensure child safety, including promoting family strengths, mitigating safety threats and/or removal of children from the home. Maintaining case information on applicable computerized case management system(s). Collaborating with families and stakeholders to develop behavioral case plans based on the assessment that addresses the family's needs and complies with relevant laws, rules and regulations. Helping connect families to a broad array of services and supports and empowering them to utilize strengths in order to implement the provisions of a case plan. Counseling and educating youth, families, care providers and community partners on the Child Welfare process, legal requirements and departmental policies and procedures by communicating verbally and in writing in order to provide necessary and appropriate information to families. Building community partnerships through relationship building and educating community organizations about Family and Children's Services. Staying abreast of latest polices, initiatives, and best practices by attending trainings, reading literature reviews, accessing various online child welfare resources and participating in work groups and site teams to contribute to the development of policies. Ensuring all assigned cases meet compliance standards and scheduling work accordingly. Testifying in Court and adhering to Court protocol in compliance with legal requirements. Ensuring the well-being of children placed in homes by identifying homes to meet children's needs and closely monitoring their placement and providing assistance to out of home care providers so that children go to mandatory parental visits, medical and dental appointments in order to comply with mandatory county and state procedures, rules and regulations. Preparing written correspondence, electronic records and court reports by maintaining well documented records in a clear and timely manner according to agency procedures. Qualifications 1. Education a. Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work education (CSWE); OR b. Possession of a Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum). AND 2. Experience a. Satisfactory completion of two semesters of graduate field placement, which involved the provision of direct services to families or children in one of the following or closely related areas: child welfare, family counseling, juvenile probation, pediatric social work, adolescent alcohol and drug counseling or school social work; OR b. Six (6) months post baccalaureate professional work experience which involved the provision of direct services to families or children in one of the areas previously described. AND 3. License: Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR). Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. LICENSE, CERTIFICATION AND SPECIAL CONDITIONS: Some positions in Class 2940 Protective Services Worker may require bilingual proficiency depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency. SPECIAL REQUIREMENTS: The essential duties of this position require incumbents to: drive, usually outside the City of San Francisco; to get in and out of vehicles, climb flights of stairs to complete home visits; lift objects weighing up to 40 pounds; incumbents will be required to work after standard work hours to respond to emergency response shifts which can occur on nights and weekends including After Hours shifts. Note: A current copy of the driver license and a current Motor Vehicle Record (MVR) must be submitted prior to appointment. Applicants must possess a good driving record, defined as not having the driving privilege suspended, revoked or being placed on probation for cause involving the safe operation of a motor vehicle within the preceding three (3) years. Violations will be reviewed on an individual basis and may be cause for non-selection or disciplinary action if employed. Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at **************** sf. gov/knowledge/experience-education/. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. SELECTION PROCEDURES After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Written Examination - Multiple Choice (100%): Candidates will be administered a written multiple-choice test designed to measure knowledge, skills and/or abilities in job-related areas which may include but are not limited to: ability and skill to assess, diagnose and apply intervention techniques to child, family and adult related problems; knowledge of social work methods and practices; theories of human behavior and group dynamics; interviewing, investigative and intervention techniques; child development, the aging process, parenting skills, adolescence, substance abuse, familial violence; causes and treatment of child abuse, family dynamics, death and dying; crisis intervention; and mental health/illness; needs and problems of children, families and adults from diverse socio-economic and cultural backgrounds; community resources and community organizations; policies and procedures relating to the provision of social services; investigative techniques, reporting requirements, and court procedures related to social services; the laws, rules and regulations governing the operation of public social services agencies; therapeutic modalities and pharmacology. A passing score must be achieved on the written multiple choice exam in order to continue in the selection process. Candidates who pass the exam will be placed on the eligible list in rank order according to their written examination score. Score Banking: Scores attained on the Protective Services Worker Exam for Family and Children Services will be 'banked' for two years, starting from the date of the examination. This means that, during this two-year time period, candidates need not take this test again. However, after one year, a candidate has the option to either (a) keep the same score and apply their test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test. If a candidate opts to re-test, the re-test score becomes the candidate's official score since it is the most recent. If a significant modification is made to this exam in the future, the application of “banked” scores may no longer be appropriate. In such a rare circumstance, candidates with “banked” scores would be required to re-take the exam sooner than the two-year period specified above should they apply to another job opportunity where the modified exam is used. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e. g. , as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. Upon passing the exam, candidates will be placed on the eligible list for a period of 12 months. To find Departments which use this classification, please see the city's Position Counts by Job Codes and Departments. Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at **************** sf. gov/. ] The terms of this announcement may be appealed under Civil Service Rule 110. 4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at *********** gov/departments/civil-service-commission. Additional Information Regarding Employment with the City and County of San Francisco:Information About the Hiring ProcessConviction HistoryEmployee Benefits Overview Equal Employment OpportunityDisaster Service WorkerADA AccommodationVeterans PreferenceRight to WorkCopies of Application DocumentsDiversity Statement Where to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit **************** sf. gov/ to begin your application process. Computers are available for the public (9:00 a. m. to 4:00 p. m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. Applicants will receive a confirmation email from notification@smartrecruiters. com that their online application has been received in response to every announcement for which they file. Applicants should retai

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification, they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City's hiring process here: ***************************************** Application Opening: January 12, 2026 Application Deadline: The final day to apply is February 2, 2026 Salary Range: $73,944 - $113,516 yearly ********************************************* Code=2905&set Id=COMMN WHO WE ARE San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need OUR COMMITMENT TO RACIAL EQUITY As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description Under general supervision, eligibility workers serve clients from diverse cultural and socio-economic backgrounds by reviewing and determining initial and continuing eligibility for a variety of human services programs. Positions in this classification require strong customer service skills, including the ability to communicate clearly, listen actively, and respond with empathy and professionalism. Senior Eligibility Workers are responsible for carrying out rules and regulations pertaining to various social service programs, explaining them to clients and the general public, and providing assistance in a courteous and respectful manner to ensure a positive client experience. According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. ESSENTIAL DUTIES: Interviews clients by telephone or in person in various locations (e.g. offices, client's home, hospitals, various institutions) to gather all relevant and pertinent information in order to determine new or continuing program eligibility. Explains eligibility programs, qualification standards, policy and procedures to clients; assists clients in completion of applications, forms and reports when necessary; reviews and evaluates applications for completeness and accuracy; answers questions and provides information to clients and the general public both in person and over the phone. Applies legal criteria to determine eligibility; prepares client's budget to determine eligibility; provides recommendations regarding financial eligibility for assistance programs; determines eligibility and grant amount; reviews and determines re-certification. Uses various computer software/systems to: input and maintain confidential client eligibility information, verify information, update case records, process applications, and ensure correct administration of benefits. Reviews and verifies statements and information received from applicants to identify and resolve discrepancies; reviews, identifies, and corrects discrepancies when assigned to different tasks or cases. Verifies and resolves client problems involving non-receipt of benefits; navigates various computer software/systems to identify and resolve issues. Reviews selected cases as needed with supervisor to assess the quality of the eligibility determination process. Prepares and generates correspondence addressed to clients, client's representative(s), and State agencies. Refers potential and current clients to a variety of social work services, specialists, and community-based partners, as needed. Writes detailed case narratives that summarize critical eligibility information and document interactions. Condition of Employment: Induction Training As a condition of employment to 2905 HSA Senior Eligibility Worker position(s), candidates will be required to participate in paid Induction Training which may last up to six (6) months. This includes classroom-based training, assessments, and on-the-job training. Candidates offered positions in this class must be available to start employment on a date determined by the Agency. Induction Training is primarily conducted in-person at various Human Services Agency buildings located throughout San Francisco. In addition to in-person training, online/remote sessions may take place. Training will be held Monday through Friday from 8:00AM to 5:00PM. Strict attendance is observed. The Induction Training is designed to provide new eligibility workers with fundamental information and guidelines to determine eligibility benefits, mathematical skills to perform calculations of income and potential benefits, reading and comprehension skills, skills to interpret and apply local, State and Federal laws and ordinances to aide in the determination of public benefit programs, and program and benefits information to explain eligibility guidelines to applicants, clients and to the general public. On-the job training is designed to provide new eligibility workers with real-world applications of training fundamentals acquired through classroom-based training. New employees MUST successfully meet the standards of the Induction Training (classroom-based training/assessments AND on-the-job training) as a condition of employment. Failure to successfully complete the Induction Training will be grounds for dismissal. New eligibility workers that successfully complete the classroom portion of Induction Training will also participate in on-the-job training where real-world application of training fundamentals will be applied. Qualifications Education: Sixty (60) semester units or ninety (90) quarter units from an accredited college or university; OR Experience: 1. Two (2) years of clerical work experience which includes the following: use of computer applications to input and retrieve information; regular public contact to provide assistance or acquire detailed personal or confidential information; and interpreting and applying rules, regulations and policies; OR 2. One (1) year of experience determining eligibility for health and/or social services programs, loans, financial assistance, unemployment or veterans' benefits. Substitution: Thirty (30) semester units or forty-five (45) quarter units from an accredited college or university may substitute for one (1) year of the work experience under experience requirement number #1. Applicants must meet the Minimum Qualification requirements by the filing deadline unless otherwise noted. Special Condition - Bilingual Proficiency: Some positions may require bilingual fluency in a variety of languages depending upon the department's bilingual needs. Only those eligible candidate who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency. Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at ******************************************************* Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Selection Procedure: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Multiple Choice Examination (Weight -100%): Candidates deemed eligible will be invited to participate in the examination process. These candidates will be administered a remote multiple-choice exam designed to measure competencies in job-related areas which may include but are not limited to: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Attention to Detail: Focusing on the details of work content, work steps, and final work products Customer Focus: Attending to the needs and expectations of customers Reading Comprehension: Understanding and using written information Using Technology: Working with software applications Fact Finding: Obtaining facts and data pertaining to an issue or question This computer-administered exam can be taken at home or at a time and location of one's convenience, but only within the time period specified on the exam notification. Candidates must have access to a computer and reliable internet connection to participate in this exam. Candidates without access to a computer should contact the analyst as soon as possible for accommodation. This is a standardized examination and therefore, in accordance with Civil Service Rule 111.11.4, inspection privileges do not apply to the questions and answers of this examination. A passing score must be achieved on the Remote Multiple-Choice Examination in order to continue in the selection process. For your reference, a Multiple-Choice Test Preparation Manual is available here: **************************************************************** Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director. To find Departments which use this classification, please see the city's Position Counts by Job Codes and Departments. Terms of Announcement and Appeal Rights Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at **************************************************** Additional Information Regarding Employment with the City and County of San Francisco: Information About the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Veterans Preference Right to Work Copies of Application Documents Diversity Statement Where to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit *********************** to begin your application process. Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions, you may contact Vanessa Quintano at [email protected] or at ************. You can also reach Miguel Campos at [email protected] or at ************; Recruitment ID: X00114 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

: This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City's hiring process here: **************** sf. gov/knowledge/process/Application Opening: January 9, 2024Application Deadline: ContinuousSalary Range: $113,100. 00-$144,326. 00 Yearly; **************** sf. gov/classifications/?class Code=2940 (effective January 1, 2026) Eligible List Duration resulting from this examination process will be continuous List ID: CCT-2940-X00049; REF36550S San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. OUR COMMITMENT TO RACIAL EQUITY As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description This is the entry-level class in the Protective Services Worker series. Adult Protective Services (APS) is a state-mandated program administered by the City and County of San Francisco (CCSF), HSA, and DAS. Under general supervision by the APS program, the Protective Services Worker (PSW) receives and responds to reports of suspected “elder” and “dependent adult” abuse including neglect, self-neglect, and financial abuse. The PSW performs professional investigations and case management services to victims of abuse. This includes activities related to evaluating the level of harm or risk of harm, to the person and the estate of an “elder” or “dependent adult;” assessing biopsychosocial functioning, including the medical condition, cognitive/psychological status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources, and to help protect victims from further harm once the case is closed. Essential Duties and Functions According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list. Conducts unannounced visits to see elders and dependent adults in their living environment. Investigates the allegations and conducts a risk assessment through interviewing the victim, family, relatives, neighbors, and others to assess for immediacy. Arranges for immediate protective interventions and emergency services as necessary, including medical assessments, emergency shelter, or in-home protection, e. g. acts as a liaison on the medical aspects of the case with providers of services and other agencies that provide medical care, until the immediate dangers are resolved. Gathers, documents, and reviews important detailed financial, personal, and confidential information, and writes investigative reports, findings, and service plan notes. Conducts a needs assessment for clients in need of protective services. Develops a Service Plan and organizes the initial care plan as appropriate, including supported decision-making activities. Provides counseling for clients and significant others to alleviate the identified problems and to implement the service plan to restore optimum social functioning, and health adjustment within the client's capacity; assists them in order to address personal and environmental difficulties, which perpetuate poor health and dysfunction, and interfere with self-care and self-protection. Monitors the Service Plan and follows up through field visits and telephone contacts with clients, relatives, and other concerned individuals until the service goals have been achieved. Assists with multidisciplinary team meetings with healthcare providers, hospitals, and the Public Health/Mental Health Department, and other City agencies involved to further their understanding of significant social and emotional factors underlying the client's health, social, or environmental problems. Designs interventions in collaboration with medical professionals, social service providers, law enforcement, or other relevant systems by contributing with information to help determine the level of care and services pertinent to the client's welfare. Provides education to individuals and agencies on the role and authority of APS. Conducts public presentations about casework in a confidential, multi-disciplinary setting; collaborates and cooperates with the community and the CCSF partner agencies. Uses a personal computer to prepare, review, and maintain records, correspondence, and reports; manages case documentation in an APS database; maintains timely email correspondence. Qualifications 1. Education: Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR Master's Degree from a two (2) year counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum); AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency, or alcohol and drug counseling and treatment program; OR Six (6) months post-baccalaureate professional work experience which involved the provision of direct services to elders, dependent adults, or adults in one of the areas previously described. ***Please note: With your application, please provide a copy of your Master's Degree diploma or transcripts. Unofficial transcripts are acceptable. Please upload to your application as an attachment. *** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Special Requirements The essential duties of this position require incumbents to: work nights, weekends and holidays on a limited basis; drive, normally within the City of San Francisco and occasionally outside City/County limits as necessitated by case work; to get in and out of vehicles, climb flights of stairs to complete home visits; lift food boxes weighing up to 30 pounds; and complete visual assessments of elders/dependent adults and their home environments. Note: All positions require possession of a valid California Class C driver's license and clear Motor Vehicle Record (MVR). Verification of Experience and/or Education: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at ************** org/how-verify-education-requirements Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. SELECTION PROCEDURES After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Written Examination - Multiple Choice (100%): Candidates who meet the minimum qualification will be invited to a written multiple choice exam designed to measure knowledge, skills and/or abilities in job-related areas which may include but are not limited to: ability and skill to assess, knowledge of psycho-social functioning development, individual psychodynamics, family dynamics, and social systems; knowledge of socio-economics factors; knowledge of and ability to apply relevant laws; ability to assess the client's functioning, safety, and to develop an appropriate case plan. Score Banking: Scores attained on the Protective Services Worker Exam for Adult Protective Services will be 'banked' for two years, starting from the date of the examination. This means that, during this two-year time period, candidates need not take this test again. However, after one year, a candidate has the option to either (a) keep the same score and apply their test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test. If a candidate opts to re-test, the re-test score becomes the candidate's official score since it is the most recent. If a significant modification is made to this exam in the future, the application of “banked” scores may no longer be appropriate. In such a rare circumstance, candidates with “banked” scores would be required to re-take the exam sooner than the two-year period specified above should they apply to another job opportunity where the modified exam is used. The above test component is considered standardized and, therefore, test questions and answers are not available for public inspection or review. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. A passing score must be achieved on the Written Multiple Choice Examination in order to continue in the selection process. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e. g. , as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. Upon passing the exam, candidates will be placed on the eligible list for a period of 12 months. To find Departments which use this classification, please see the city's Position Counts by Job Codes and Departments. Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at **************** sf. gov/. ] The terms of this announcement may be appealed under Civil Service Rule 110. 4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at *********** gov/departments/civil-service-commission. Additional Information Regarding Employment with the City and County of San FranciscoInformation About The Hiring ProcessConviction HistoryEmployee Benefits Overview Equal Employment Opportunity Disaster Service WorkerADA AccommodationVeterans PreferenceRight to WorkCopies of Application DocumentsDiversity Statement Where to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit **************** sf. gov/ to begin your application process. Computers are available for the public (9:00 a. m. to 4:00 p. m. Monday through Friday) to file online applica

: This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification, they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City's hiring process here: **************** sf. gov/knowledge/process/ Application Opening: January 12, 2026 Application Deadline: The final day to apply is February 2, 2026 Salary Range: $73,944 - $113,516 yearly **************** sf. gov/classifications/?class Code=2905&set Id=COMMN WHO WE ARE San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need OUR COMMITMENT TO RACIAL EQUITY As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description Under general supervision, eligibility workers serve clients from diverse cultural and socio-economic backgrounds by reviewing and determining initial and continuing eligibility for a variety of human services programs. Positions in this classification require strong customer service skills, including the ability to communicate clearly, listen actively, and respond with empathy and professionalism. Senior Eligibility Workers are responsible for carrying out rules and regulations pertaining to various social service programs, explaining them to clients and the general public, and providing assistance in a courteous and respectful manner to ensure a positive client experience. According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. ESSENTIAL DUTIES:Interviews clients by telephone or in person in various locations (e. g. offices, client's home, hospitals, various institutions) to gather all relevant and pertinent information in order to determine new or continuing program eligibility. Explains eligibility programs, qualification standards, policy and procedures to clients; assists clients in completion of applications, forms and reports when necessary; reviews and evaluates applications for completeness and accuracy; answers questions and provides information to clients and the general public both in person and over the phone. Applies legal criteria to determine eligibility; prepares client's budget to determine eligibility; provides recommendations regarding financial eligibility for assistance programs; determines eligibility and grant amount; reviews and determines re-certification. Uses various computer software/systems to: input and maintain confidential client eligibility information, verify information, update case records, process applications, and ensure correct administration of benefits. Reviews and verifies statements and information received from applicants to identify and resolve discrepancies; reviews, identifies, and corrects discrepancies when assigned to different tasks or cases. Verifies and resolves client problems involving non-receipt of benefits; navigates various computer software/systems to identify and resolve issues. Reviews selected cases as needed with supervisor to assess the quality of the eligibility determination process. Prepares and generates correspondence addressed to clients, client's representative(s), and State agencies. Refers potential and current clients to a variety of social work services, specialists, and community-based partners, as needed. Writes detailed case narratives that summarize critical eligibility information and document interactions. Condition of Employment: Induction Training As a condition of employment to 2905 HSA Senior Eligibility Worker position(s), candidates will be required to participate in paid Induction Training which may last up to six (6) months. This includes classroom-based training, assessments, and on-the-job training. Candidates offered positions in this class must be available to start employment on a date determined by the Agency. Induction Training is primarily conducted in-person at various Human Services Agency buildings located throughout San Francisco. In addition to in-person training, online/remote sessions may take place. Training will be held Monday through Friday from 8:00AM to 5:00PM. Strict attendance is observed. The Induction Training is designed to provide new eligibility workers with fundamental information and guidelines to determine eligibility benefits, mathematical skills to perform calculations of income and potential benefits, reading and comprehension skills, skills to interpret and apply local, State and Federal laws and ordinances to aide in the determination of public benefit programs, and program and benefits information to explain eligibility guidelines to applicants, clients and to the general public. On-the job training is designed to provide new eligibility workers with real-world applications of training fundamentals acquired through classroom-based training. New employees MUST successfully meet the standards of the Induction Training (classroom-based training/assessments AND on-the-job training) as a condition of employment. Failure to successfully complete the Induction Training will be grounds for dismissal. New eligibility workers that successfully complete the classroom portion of Induction Training will also participate in on-the-job training where real-world application of training fundamentals will be applied. Qualifications Education: Sixty (60) semester units or ninety (90) quarter units from an accredited college or university; OR Experience: 1. Two (2) years of clerical work experience which includes the following: use of computer applications to input and retrieve information; regular public contact to provide assistance or acquire detailed personal or confidential information; and interpreting and applying rules, regulations and policies; OR 2. One (1) year of experience determining eligibility for health and/or social services programs, loans, financial assistance, unemployment or veterans' benefits. Substitution: Thirty (30) semester units or forty-five (45) quarter units from an accredited college or university may substitute for one (1) year of the work experience under experience requirement number #1. Applicants must meet the Minimum Qualification requirements by the filing deadline unless otherwise noted. Special Condition - Bilingual Proficiency: Some positions may require bilingual fluency in a variety of languages depending upon the department's bilingual needs. Only those eligible candidate who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency. Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at **************** sf. gov/knowledge/experience-education/. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Selection Procedure: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Multiple Choice Examination (Weight -100%): Candidates deemed eligible will be invited to participate in the examination process. These candidates will be administered a remote multiple-choice exam designed to measure competencies in job-related areas which may include but are not limited to:Critical Thinking: Analytically and logically evaluating information, propositions, and claims Attention to Detail: Focusing on the details of work content, work steps, and final work products Customer Focus: Attending to the needs and expectations of customers Reading Comprehension: Understanding and using written information Using Technology: Working with software applications Fact Finding: Obtaining facts and data pertaining to an issue or question This computer-administered exam can be taken at home or at a time and location of one's convenience, but only within the time period specified on the exam notification. Candidates must have access to a computer and reliable internet connection to participate in this exam. Candidates without access to a computer should contact the analyst as soon as possible for accommodation. This is a standardized examination and therefore, in accordance with Civil Service Rule 111. 11. 4, inspection privileges do not apply to the questions and answers of this examination. A passing score must be achieved on the Remote Multiple-Choice Examination in order to continue in the selection process. For your reference, a Multiple-Choice Test Preparation Manual is available here: *********** sfdhr. org/modules/showdocument. aspx?documentid=18426. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e. g. , as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director. To find Departments which use this classification, please see the city's Position Counts by Job Codes and Departments. Terms of Announcement and Appeal Rights Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at **************** sf. gov/. ] The terms of this announcement may be appealed under Civil Service Rule 110. 4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at *********** gov/departments/civil-service-commission. Additional Information Regarding Employment with the City and County of San Francisco:Information About the Hiring ProcessConviction HistoryEmployee Benefits Overview Equal Employment OpportunityDisaster Service WorkerADA AccommodationVeterans PreferenceRight to WorkCopies of Application DocumentsDiversity Statement Where to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit **************** sf. gov/ to begin your application process. Computers are available for the public (9:00 a. m. to 4:00 p. m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. Applicants will receive a confirmation email from notification@smartrecruiters. com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions, you may contact Vanessa Quintano at vanessa. quintano@sfgov. org or at ************. You can also reach Miguel Campos at miguel. campos@sfgov. org or at ************; Recruitment ID: X00114 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless o

This posting has been amended for administrative purposes on September 30, 2025. THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. * Compensation: $113,100.00 to $144,326.00 Yearly: ********************************************* Code=2940&set Id=COMMN * Eligible List Duration: resulting from this examination process will be continuous. * List ID: CBT-2940-X00050 At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Role description Under general supervision, positions in class 2940 Protective Services Worker within the Office of the Public Conservator in the Department of Aging and Adult Services provide a broad range of clinical/advocacy services to temporary/permanent conservatees and collateral contact with a multidisciplinary team. In general, an average caseload is approximately 65 clients and can be more or less depending on case intensity and program capacity. The target population of this office is individuals who are gravely disabled, (unable to provide for food, clothing and shelter as a result of chronic mental illness and/or chronic alcoholism), as a result of major mental illness as defined by the Diagnostic Statistical Manuel (DSM). The population also includes individuals who may have involvement with the Criminal Justice System and are being held in jail and State Hospitals or other facilities designated for those who have committed, or are alleged to have committed a crime. The Office of Conservatorship Services has an average caseload of 700, with approximately half of these individuals placed outside of San Francisco County in either locked psychiatric facilities or residential care homes. Therefore travel is required in order to meet the needs of the conservatee and our service mandate by State and County regulations. The average number of miles driven per month is 350. The 2940 is responsible for managing an independent caseload and is assigned mental health (LPS) conservatorship investigations as well. This involves interaction with Mental Health Court, including Public Defender and District Attorney, Department of Public Health, hospitals, jails and community agencies. In addition to assessments and making recommendations for levels of care, the conservator is also responsible for advocating these recommendations, which may at time be at conflict with the interests of other stakeholders. Basic computer skills are required to perform charting on electronic systems (Avatar and Panoramic), emailing (the bulk of inter and intra agency communication is done through e-mail). ESSENTIAL DUTIES AND FUNCTIONS According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned. * Conducts investigations to determine eligibility for psychiatric care and services, including interviews and information gathered from collateral sources. * Conducts regular in-person visits in a variety of settings including jail, state hospital, inpatient acute psychiatric units, locked psychiatric treatment centers and skilled nursing facilities as well as community settings within and outside the City and County of San Francisco. * Conducts crisis interventions during business hours or after hours. * Completes time sensitive court reports and provision of expert testimony witness to the Superior Court as needed. * Evaluates and approves psychiatric treatment and medications included in clients care plans. * Continually assesses appropriateness of placements and the least restrictive level of care. * Completes various types of applications and forms related to placement, legal, financial, and medical issues. * Utilizes productivity tools such as Microsoft Office Suite to complete various work duties including coordinating case conferences, presentations, and communicating with team members and other necessary service providers.. * Documents cases in a clinically significant and timely manner using applicable digital case management system. * Works collaboratively with other city departments, including Public Health, Police, Jail, and City Attorney's Office. How to qualify 1. Education: Possession of a master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR A Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum). AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency or alcohol and drug counseling and treatment program OR Six (6) months post baccalaureate professional work experience which involved the provision of direct services to elders, dependents, or adults in one of the areas previously described. AND 3. License & Certification: * Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR); AND * Possession of a valid Licensed Clinical Social Worker (LCSW) license issued by the California Board of Behavioral Sciences(BBS) OR * Current proof of registration as an Associate Social Worker (ASW) intern issued by the California Board of Behavioral Sciences(BBS); OR * Possession of a valid Marriage and Family Therapist (MFT) license issued by the California Board of Behavioral Sciences(BBS); OR * Current proof of registration as a valid Marriage and Family Therapist Intern (MFTI) issued by the California Board of Behavioral Sciences(BBS); OR * Possession of a valid Professional Clinical Counselor (LPCC) license issued by the California Board of Behavioral Sciences(BBS); OR * Current proof of registration as a Professional Clinical Counselor Intern (PCCI) issued by the California Board of Behavioral Sciences (BBS). Special Condition * Twelve (12) months experience working with Mental Health Programs * Please note: With your application, please upload copies of your Master's degree or transcripts and valid permanent or temporary license issued by the State of California Board of Behavioral Sciences as an attachment.* Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at *************************************************** Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Selection Procedures: Training and Experience Evaluation (Weight: 100%) Candidates who meet the minimum qualifications will be invited to take a Training and Experience Evaluation. Successful applicants will be placed on the eligible list/score report, in rank order, according to their final score. A Training and Experience Evaluation will be utilized. The information provided by candidates in the job application, required verification and applicable documentation will be evaluated in terms of duration and relevance to the 2940 Protective Services Worker job-related knowledge, skills and abilities for placement on the eligible list. Note: The department may utilize additional selection procedures to make a final hiring decision. Candidate scores on this examination may also be applied to other announcements involving other job titles when directed by the Human Resources Director. After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. What else should I know? Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see ************************************************************************************************************************** Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ******************************************************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************************************ Additional Information Regarding Employment with the City and County of San Francisco * Information About the Hiring Process * Conviction History * Employee Benefits Overview * Equal Employment Opportunity * Disaster Service Worker * ADA Accommodation * Right to Work * Veterans Preference * Copies of Application Documents * Diversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit ***************************************************************** and begin the application process. * Select the "I'm Interested" button and follow instructions on the screen. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ryan Brown, by telephone at ************** or by email at ********************. All of your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City's hiring process here: ***************************************** * Application Opening: January 9, 2024 * Application Deadline: Continuous * Salary Range: $113,100.00-$144,326.00 Yearly; ********************************************* Code=2940 (effective January 1, 2026) * Eligible List Duration resulting from this examination process will be continuous * List ID: CCT-2940-X00049; REF36550S San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. OUR COMMITMENT TO RACIAL EQUITY As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Role description This is the entry-level class in the Protective Services Worker series. Adult Protective Services (APS) is a state-mandated program administered by the City and County of San Francisco (CCSF), HSA, and DAS. Under general supervision by the APS program, the Protective Services Worker (PSW) receives and responds to reports of suspected "elder" and "dependent adult" abuse including neglect, self-neglect, and financial abuse. The PSW performs professional investigations and case management services to victims of abuse. This includes activities related to evaluating the level of harm or risk of harm, to the person and the estate of an "elder" or "dependent adult;" assessing biopsychosocial functioning, including the medical condition, cognitive/psychological status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources, and to help protect victims from further harm once the case is closed. Essential Duties and Functions According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list. * Conducts unannounced visits to see elders and dependent adults in their living environment. * Investigates the allegations and conducts a risk assessment through interviewing the victim, family, relatives, neighbors, and others to assess for immediacy. * Arranges for immediate protective interventions and emergency services as necessary, including medical assessments, emergency shelter, or in-home protection, e.g. acts as a liaison on the medical aspects of the case with providers of services and other agencies that provide medical care, until the immediate dangers are resolved. * Gathers, documents, and reviews important detailed financial, personal, and confidential information, and writes investigative reports, findings, and service plan notes. * Conducts a needs assessment for clients in need of protective services. * Develops a Service Plan and organizes the initial care plan as appropriate, including supported decision-making activities. * Provides counseling for clients and significant others to alleviate the identified problems and to implement the service plan to restore optimum social functioning, and health adjustment within the client's capacity; assists them in order to address personal and environmental difficulties, which perpetuate poor health and dysfunction, and interfere with self-care and self-protection. * Monitors the Service Plan and follows up through field visits and telephone contacts with clients, relatives, and other concerned individuals until the service goals have been achieved. * Assists with multidisciplinary team meetings with healthcare providers, hospitals, and the Public Health/Mental Health Department, and other City agencies involved to further their understanding of significant social and emotional factors underlying the client's health, social, or environmental problems. * Designs interventions in collaboration with medical professionals, social service providers, law enforcement, or other relevant systems by contributing with information to help determine the level of care and services pertinent to the client's welfare. * Provides education to individuals and agencies on the role and authority of APS. * Conducts public presentations about casework in a confidential, multi-disciplinary setting; collaborates and cooperates with the community and the CCSF partner agencies. * Uses a personal computer to prepare, review, and maintain records, correspondence, and reports; manages case documentation in an APS database; maintains timely email correspondence. How to qualify 1. Education: Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR Master's Degree from a two (2) year counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum); AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency, or alcohol and drug counseling and treatment program; OR Six (6) months post-baccalaureate professional work experience which involved the provision of direct services to elders, dependent adults, or adults in one of the areas previously described. * Please note: With your application, please provide a copy of your Master's Degree diploma or transcripts. Unofficial transcripts are acceptable. Please upload to your application as an attachment.* Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Special Requirements The essential duties of this position require incumbents to: work nights, weekends and holidays on a limited basis; drive, normally within the City of San Francisco and occasionally outside City/County limits as necessitated by case work; to get in and out of vehicles, climb flights of stairs to complete home visits; lift food boxes weighing up to 30 pounds; and complete visual assessments of elders/dependent adults and their home environments. Note: All positions require possession of a valid California Class C driver's license and clear Motor Vehicle Record (MVR). Verification of Experience and/or Education: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at *************************************************** Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. SELECTION PROCEDURES After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Written Examination - Multiple Choice (100%): Candidates who meet the minimum qualification will be invited to a written multiple choice exam designed to measure knowledge, skills and/or abilities in job-related areas which may include but are not limited to: ability and skill to assess, knowledge of psycho-social functioning development, individual psychodynamics, family dynamics, and social systems; knowledge of socio-economics factors; knowledge of and ability to apply relevant laws; ability to assess the client's functioning, safety, and to develop an appropriate case plan. Score Banking: Scores attained on the Protective Services Worker Exam for Adult Protective Services will be 'banked' for two years, starting from the date of the examination. This means that, during this two-year time period, candidates need not take this test again. However, after one year, a candidate has the option to either (a) keep the same score and apply their test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test. If a candidate opts to re-test, the re-test score becomes the candidate's official score since it is the most recent. If a significant modification is made to this exam in the future, the application of "banked" scores may no longer be appropriate. In such a rare circumstance, candidates with "banked" scores would be required to re-take the exam sooner than the two-year period specified above should they apply to another job opportunity where the modified exam is used. The above test component is considered standardized and, therefore, test questions and answers are not available for public inspection or review. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. A passing score must be achieved on the Written Multiple Choice Examination in order to continue in the selection process. What else should I know? Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. Upon passing the exam, candidates will be placed on the eligible list for a period of 12 months. To find Departments which use this classification, please see the city's Position Counts by Job Codes and Departments. Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at **************************************************** Additional Information Regarding Employment with the City and County of San Francisco * Information About The Hiring Process * Conviction History * Employee Benefits Overview * Equal Employment Opportunity * Disaster Service Worker * ADA Accommodation * Veterans Preference * Right to Work * Copies of Application Documents * Diversity Statement Where to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit *********************** to begin your application process. Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. Applicants will receive a confirmation email from ******************************** that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Miguel Campos-Salas, by telephone at ************** or by email at ***********************. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

: Company Description This posting has been amended for administrative purposes on September 30, 2025. THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Compensation: $113,100. 00 to $144,326. 00 Yearly: **************** sf. gov/classifications/?class Code=2940&set Id=COMMNEligible List Duration: resulting from this examination process will be continuous. List ID: CBT-2940-X00050 At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description Under general supervision, positions in class 2940 Protective Services Worker within the Office of the Public Conservator in the Department of Aging and Adult Services provide a broad range of clinical/advocacy services to temporary/permanent conservatees and collateral contact with a multidisciplinary team. In general, an average caseload is approximately 65 clients and can be more or less depending on case intensity and program capacity. The target population of this office is individuals who are gravely disabled, (unable to provide for food, clothing and shelter as a result of chronic mental illness and/or chronic alcoholism), as a result of major mental illness as defined by the Diagnostic Statistical Manuel (DSM). The population also includes individuals who may have involvement with the Criminal Justice System and are being held in jail and State Hospitals or other facilities designated for those who have committed, or are alleged to have committed a crime. The Office of Conservatorship Services has an average caseload of 700, with approximately half of these individuals placed outside of San Francisco County in either locked psychiatric facilities or residential care homes. Therefore travel is required in order to meet the needs of the conservatee and our service mandate by State and County regulations. The average number of miles driven per month is 350. The 2940 is responsible for managing an independent caseload and is assigned mental health (LPS) conservatorship investigations as well. This involves interaction with Mental Health Court, including Public Defender and District Attorney, Department of Public Health, hospitals, jails and community agencies. In addition to assessments and making recommendations for levels of care, the conservator is also responsible for advocating these recommendations, which may at time be at conflict with the interests of other stakeholders. Basic computer skills are required to perform charting on electronic systems (Avatar and Panoramic), emailing (the bulk of inter and intra agency communication is done through e-mail). ESSENTIAL DUTIES AND FUNCTIONS According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned. Conducts investigations to determine eligibility for psychiatric care and services, including interviews and information gathered from collateral sources. Conducts regular in-person visits in a variety of settings including jail, state hospital, inpatient acute psychiatric units, locked psychiatric treatment centers and skilled nursing facilities as well as community settings within and outside the City and County of San Francisco. Conducts crisis interventions during business hours or after hours. Completes time sensitive court reports and provision of expert testimony witness to the Superior Court as needed. Evaluates and approves psychiatric treatment and medications included in clients care plans. Continually assesses appropriateness of placements and the least restrictive level of care. Completes various types of applications and forms related to placement, legal, financial, and medical issues. Utilizes productivity tools such as Microsoft Office Suite to complete various work duties including coordinating case conferences, presentations, and communicating with team members and other necessary service providers. . Documents cases in a clinically significant and timely manner using applicable digital case management system. Works collaboratively with other city departments, including Public Health, Police, Jail, and City Attorney's Office. Qualifications 1. Education: Possession of a master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR A Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum). AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency or alcohol and drug counseling and treatment program OR Six (6) months post baccalaureate professional work experience which involved the provision of direct services to elders, dependents, or adults in one of the areas previously described. AND 3. License & Certification:Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR); ANDPossession of a valid Licensed Clinical Social Worker (LCSW) license issued by the California Board of Behavioral Sciences(BBS) ORCurrent proof of registration as an Associate Social Worker (ASW) intern issued by the California Board of Behavioral Sciences(BBS); ORPossession of a valid Marriage and Family Therapist (MFT) license issued by the California Board of Behavioral Sciences(BBS); ORCurrent proof of registration as a valid Marriage and Family Therapist Intern (MFTI) issued by the California Board of Behavioral Sciences(BBS); ORPossession of a valid Professional Clinical Counselor (LPCC) license issued by the California Board of Behavioral Sciences(BBS); ORCurrent proof of registration as a Professional Clinical Counselor Intern (PCCI) issued by the California Board of Behavioral Sciences (BBS). Special ConditionTwelve (12) months experience working with Mental Health Programs ***Please note: With your application, please upload copies of your Master's degree or transcripts and valid permanent or temporary license issued by the State of California Board of Behavioral Sciences as an attachment. *** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at ************** org/how-verify-education-requirements Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Selection Procedures: Training and Experience Evaluation (Weight: 100%) Candidates who meet the minimum qualifications will be invited to take a Training and Experience Evaluation. Successful applicants will be placed on the eligible list/score report, in rank order, according to their final score. A Training and Experience Evaluation will be utilized. The information provided by candidates in the job application, required verification and applicable documentation will be evaluated in terms of duration and relevance to the 2940 Protective Services Worker job-related knowledge, skills and abilities for placement on the eligible list. Note: The department may utilize additional selection procedures to make a final hiring decision. Candidate scores on this examination may also be applied to other announcements involving other job titles when directed by the Human Resources Director. After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e. g. , as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see ************** org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23. pdf Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at **************** smartrecruiters. com/CityAndCountyOfSanFrancisco1/. ] The terms of this announcement may be appealed under Civil Service Rule 110. 4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************* org/civilservice/rules. Additional Information Regarding Employment with the City and County of San FranciscoInformation About the Hiring ProcessConviction HistoryEmployee Benefits Overview Equal Employment Opportunity Disaster Service WorkerADA AccommodationRight to WorkVeterans PreferenceCopies of Application DocumentsDiversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit **************** smartrecruiters. com/CityAndCountyOfSanFrancisco1/ and begin the application process. Select the “I'm Interested” button and follow instructions on the screen. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov. org, @sfdpw. org, @sfport. com, @flysfo. com, @sfwater. org, @sfdph. org, @asianart. org, @sfmta. com, @sfpl. org, @dcyf. org, @first5sf. org, @famsf. org, @ccsf. edu, @smartalerts. info, and @smartrecruiters. com). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants sh

At Wayfinder Family Services, we understand the unique challenges facing some of our state's most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality. Program and Role Summary Our statewide Foster Care and Adoption programs match children and youth who have been displaced from their homes due to abuse or neglect with families that can provide safe, caring homes. Wayfinder recruits, trains and certifies resource (foster) families, some of whom ultimately adopt the children they foster. We emphasize a child achieving permanency, which can be reunification with birth parents, living with relatives, adoption or guardianship. Also, Wayfinder offers therapeutic post-adoption support that includes case management, mental health therapy, and mentoring to children and their adoptive families during and after adoption to promote stability and permanency. The Post Adoption Social Worker will provide preventive, supportive, educational services specifically to post-adoptive families. These services will include short-term interventions based on the individualized needs of the family primarily concerning adoption-related issues. This is a remote position with co-locating in the CDSS Chico and Sacramento offices as needed and to collaborate for CDSS office meetings and needs. The position requires travel to assigned counties to provide support groups, family events, family support/intervention, and/or AAP. Primary Responsibilities: Provide education and information to assist families in understanding the family situation and learning strategies in parenting. Assess family needs and assist families with appropriate community linkages, advocacy support, and skill building. Brief case management for post adoptive families, brief initial assessment to complete a family support plan. Provide families with strategies to assist with increasing attachment in their home and in learning a variety of techniques to respond to challenging behaviors. Other duties as outlined in the position description. Qualifications Education and Experience: Master's degree in social work or a related field is required. Experience working with pre and post adoptive families is preferred. Ability to travel to CDSS Chico and Sacramento offices as needed, travel to family homes and assigned counties in assigned regions for family support and events. Valid CA Driver License with a minimum of three (3) years good driving history and must be approved by the agency's insurance carrier to drive agency vehicles. Benefits: Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes: Paid Time Off: Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays Medical, dental, vision, life, and long-term disability insurance 401(k) retirement plan with employer match up to 4% Employee referral program: Encourage your colleagues to join us Education tuition assistance program: Invest in your career development Public Service Loan Forgiveness (PSLF) eligible Flexible spending account (FSA) plans Eligibility and other benefits are outlined in plan documents Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.

The Correctional Counselor I will have a Correctional Counselor II, Supervisor as a direct supervisor. The major functions include classifying incarcerated persons and housing them within their case factors. The Correctional Counselor I interviews incarcerated persons and evaluates their adjustment to and progress in correctional treatment programs, counsels incarcerated persons on personal, institutional and family problems; collects, evaluates, and records special behavioral, educational and vocational data on incarcerated persons; abstracts and contributes to cumulative case history data and makes recommendations pertinent to classification and assignment planning. Identifies and reports on special, educational and vocational problems as basis for recommending appropriate programs of educational and vocational training. Maintains case histories on incarcerated persons during confinement and makes recommendations on changes in classification assignments. Prepares board reports on incarcerated person activities in the institution prior to Board appearance and prepares pre-release reports for field use. Does regular updating of classification scores and schedules cases for Classification Committee review and transfer as indicated, and advises on case factors used in appropriate disciplinary actions. See attached duty statement. Limited term 12 months; may be extended up to 24 months or become permanent. Individuals who are eligible for a Training and Development assignment may also be considered for this position. Please indicate on application if you are applying for Training and Development. CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their job application. Main communication for this position will be through email. Please ensure you have a valid email address on your application. You will find additional information about the job in the Duty Statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * CORRECTIONAL COUNSELOR I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-504088 Position #(s): 056-222-9904-XXX Working Title: Correctional Counselor I Classification: CORRECTIONAL COUNSELOR I $7,642.00 - $9,162.00 J $9,249.00 - $11,101.00 K New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: San Luis Obispo County Telework: In Office Job Type: 12 Month Limited Term - Full Time Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to ***************** This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/27/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Men's Colony N/A Attn: Hiring Unit P.O. Box 8101 San Luis Obispo, CA 93409 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Men's Colony N/A Hiring Unit Highway 1 North Trailer M San Luis Obispo, CA 93409 08:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Degree and/or School Transcripts * Statement of Qualifications - Please see Statement of Qualifications Information section below. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Excellent verbal and written communication skills. Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued. Benefits Benefit information can be found on the California Department of Human Resources (CalHR) website, ***************** and the CalPERS website, ******************* Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at ********************************************************** Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at ******************************************************************************************** Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at ********************************************************************************************* This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Emma Andreasen ************** ************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Steve Willingham, Captain, AI ************** **************************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Eligibility Information You must be on the eligibility list for this classification or have transfer eligibility to apply. If interested, submit a detailed state application, a copy of your college transcripts, and any required documents. The most qualified candidates in the reachable ranks will be considered. IF YOU ARE THE SELECTED CANDIDATE YOU MUST PROVIDE OFFICIAL SEALED TRANSCRIPTS BEFORE APPOINTMENT. Statement of Qualifications Instructions SOQ shall not exceed two (2) pages in length, single-spaced, 12 point Arial font, and be in justified paragraph format. The document shall be titled "Statement of Qualifications - (Your Full Name)." When completing the SOQ, please include all relevant experience, education, and training for the statement below. Please respond to the prompt listed below: Describe how your background, experience, education, and/or training makes you the best candidate for this position Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Under general supervision of the Correctional Counselor II, Supervisor and the indirect supervision of the Facility Captain, the Correctional Counselor I (CC-I), a sworn peace officer, interviews inmates and evaluates their adjustment to and progress in correctional treatment programs; counsels inmates on personal, institutional and family problems; collects, evaluates and records social, behavioral, and vocational data on inmates; extrapolates from and contributes to cumulative case history data and makes recommendations pertinent to classification and assignment planning; identifies and reports on special, educational, self-help, vocational, and other programs provided by the Division of Rehabilitative Programs (DRP) as a basis for recommending appropriate programs or vocational training; makes recommendations on changes in classification assignments; prepares board reports on Life Term inmates for Board of Parole Hearings, prepares pre-release reports for field use; regularly updates placement score and schedules cases for Unit Classification Committee (UCC) and/or Institutional Classification Committee (ICC) and transfer as indicated. Prepares DRB, PC 1171(d) and 1203.03 reports and performs peace officer duties as required. Replaces and/or assists custodial staff during emergency situations such as escapes or riots; utilizes de-escalation/communication/use of force techniques to defend the safety and security of a correctional institution; maintains order and supervises the conduct of inmates; protects and maintains the safety of public, staff, inmates and property while enforcing state and Federal laws, rules, and regulations; inspects premises and searches inmates for contraband; documents incidents per policy and procedures. All other duties as required. Limited Term 12 months; may be extended up to 24 months or become permanent. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Individuals must specify on their application that they are applying for a Training and Development assignment. CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their application. This advertisement is for Correctional Counselor I positions, located at Kern Valley State Prison (KVSP) in Delano, CA (Kern County). Please indicate the position number on your application: ************-XXX. Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented. PLP 2025 requires that each full-time employee receive a 3 percent reduction in pay in exchange for 5 hours of PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes. Note: Main communication for this position will be through email. Please ensure to have a valid email address on your application. It is the applicant's responsibility to check their email inbox, to include junk emails, for any correspondences regarding their application status. You will find additional information about the job in the Duty Statement. Working Conditions About the location - Kern Valley State Prison is located in Delano, the heart of California's Central Valley. With a diverse population, Delano thrives as a melting pot of cultures, each adding its own unique flavor to the community. From lively festivals celebrating the area's Filipino, Mexican, and other heritage groups, to the local farmers' markets showcasing the bountiful produce of Kern County, Delano is a city that embraces its diversity making it an ideal place to live, work, and play. Delano's thriving business environment provides numerous opportunities for entrepreneurs, retailers, and corporations. The city's strategic location, connected by major highways and rail lines, makes it an attractive hub for commerce and innovation. Local initiatives foster a business-friendly climate, driving growth and prosperity in the region. For those seeking leisure, Delano offers a plethora of recreational activities. Parks, theaters, museums, and more beckon residents and visitors alike. Annual events like the Harvest Holidays parade and the Cinco de Mayo celebration provide entertainment for all ages, while the city's amenities cater to a modern, fulfilling lifestyle. Whether you're looking to establish roots, launch a business, or simply experience the warmth of a tight-knit community, Delano awaits. Join us in this city of promise, where the past informs a bright future. KVSP is a Level IV facility consisting of four semi-autonomous 180 designed facilities and two stand-alone Administrative Segregation Units, all surrounded by a Lethal Electrified Perimeter Fence. This is a Correctional Institution open 24 hours/7 days a week, all positions will be office centered. This is a Correctional facility; you will come in contact with incarcerated persons. There is also a Level I Minimum Support Facility. It is on 600 acres. KVSP received Level I's in June 2005 and Level IV's in July 2005. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * CORRECTIONAL COUNSELOR I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-504771 Position #(s): ************-XXX Working Title: Correctional Counselor I Classification: CORRECTIONAL COUNSELOR I $7,642.00 - $9,162.00 J $9,249.00 - $11,101.00 K New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Kern County Telework: In Office Job Type: 12 Month Limited Term - Full Time Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission. Special Requirements Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan fingerprinting, and Tuberculosis testing prior to appointment followed by department testing on an annual basis thereafter. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to ************************* This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/30/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Kern Valley State Prison Postal Attn: Personnel PO Box 1810 Delano, CA 93216-1810 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Kern Valley State Prison Drop-Off Personnel 3000 W. Cecil Avenue Delano, CA 93216 Drop Box is not available on weekends, holidays, and after 4 pm from Mon - Fri. 07:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - STATEMENT OF QUALIFICATIONS A Statement of Qualifications is required and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued. Benefits Benefit information can be found on the California Department of Human Resources (CalHR) website, ***************** and the CalPERS website, ******************* Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at ********************************************************** Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at ******************************************************************************************* Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at ********************************************************************************************* This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Cassie Palos ************** ext: 5602 m_KVSP.Personnel_***************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Duane Goree, AW-HC ************** *********************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information NOTE: For list eligible applicants, possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If it is determined an applicant does not meet the MQs, the necessary steps will be taken to have the applicant's name withheld from the eligibility list. Candidates selected not currently employed with the California Department of Corrections and Rehabilitation and/or California Correctional Health Care Services shall be subject to a live scan fingerprinting process to obtain state (DOJ) and federal (FBI) clearances prior to employment. Applications may be screened and only the most competitive will be invited for an interview. DEPARTMENTS ARE NOT REQUIRED TO CONTACT ALL CANDIDATES WITH LIST ELIGIBILITY; THEREFORE, CANDIDATES ARE ENCOURAGED TO SEARCH FOR VACANCIES THEY MAY BE ELIGIBILE FOR AND APPLY. Additional Application Instructions: Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with "see resume" in place of duties performed or applications received without the following information for each job entry will be considered incomplete and may not be accepted: * "To" and "from" dates (month/day/year) * Hours worked per week * Private sector job titles * Supervisor name and phone number * Job duties performed * State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit Work4CA: How to Write a Statement of Qualifications Statement of Qualifications All interested applicants are required to submit a Statement of Qualifications (SOQ). The SOQ serves as documentation of each applicant's ability to present information clearly and concisely in writing. Each applicant's SOQ will be reviewed and rated by the hiring panel. The SOQ will be used in conjunction with the interview results to assist the interview panel in determining the most qualified applicant for this position. You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font. Please include your name, date, and JC number in the right hand corner of the document. Applicants who do not follow these instructions may be excluded from the interview process. A cover letter and or resume do not take the place of the SOQ. The SOQ should address the following question: * Describe how your work experience, training, and/or education makes you a qualified candidate for this position as it relates to the Duty Statement and Desirable Qualifications. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

This advertisement is for a 12 month Limited Term, Full-Time position that may be extended to 24 months, or may become permanent. This position is located in Chowchilla, Madera County. Please indicate the position number and job control number on your application: JC-504295, ************-XXX. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. Please see attached duty statement for full details. You will find additional information about the job in the Duty Statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * CORRECTIONAL COUNSELOR I Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-504295 Position #(s): ************-XXX Working Title: Correctional Counselor I Classification: CORRECTIONAL COUNSELOR I $7,642.00 - $9,162.00 J $9,249.00 - $11,101.00 K New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Madera County Telework: In Office Job Type: 12 Month Limited Term - Full Time Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaboration efforts to increase representation at all levels of the Department. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitation and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. Central California Women's Facility is located in the Central San Joaquin Valley approximately 30 miles north of Fresno. Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities. Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. Candidates new to CDCR or the Division of Juvenile Justice are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to ***************** This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/3/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Central California Women's Facility Attn: Hiring and Recruitment (Personnel) 23370 Road 22 P.O. Box 1501 Chowchilla, CA 93610-1501 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Central California Women's Facility Personnel (Hiring and Recruitment) 23370 Road 22 P.O. Box 1501 Chowchilla, CA 93610-1501 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Degree and/or School Transcripts * Statement of Qualifications - A Statement of Qualifications is required and must be submitted with your Examination / Employment Application (STD.678) Examination and Employment Application. Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued. Benefits Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the California Department of Human Resources (CalHR) Salary and Benefits at: ********************************************************** Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at: ******************************************************************************************* Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at: ***************************************** -State-Civil-Service-Employee-Benefits-Summary.aspx. This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Hiring and Recruitment ************** ext: 5038 Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Hiring and Recruitment ************** ext: 5038 California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. STATEMENT OF QUALIFICATIONS A statement of Qualifications (SOQ) is being REQUIRED to obtain information regarding each applicant's knowledge, skills, and abilities as related to the Correctional Counselor I position. Applications received without an appropriate SOQ based on the instructions below will be rejected for being incomplete and will not be considered. Additionally, resumes, cover letters and all other materials will not be considered as a response to the SOQ. No more than two pages, justified, single spaced, 12 point Arial font and use a standard letter-sized paper with 1" margins. Your document needs to be titled "Statement of Qualifications" and your full name must be typed on the top of each page. In your SOQ, describe your experience / skills as it relates to the questions below. Number your responses to match the question, and each question must be answered separately. 1. Describe your work experience with probation, parole, and/or correctional casework. ADDITIONAL INFORMATION * Priority consideration will be given to Reemployment/Departmental Restriction of Appointment/State Restriction of Appointment/Surplus candidates * This advertisement will be used for other vacancies that occur during this recruitment * Various methods of appointments may be considered, unless specified in this advertisement. If applying as a T&D, it MUST be indicated on your application * Positions filled limited term or as a Training and Development may become permanent * All applications may be screened (based on information provided on your application) and only the most qualified will be interviewed. Therefore, please be as thorough as possible when filling out application. Please attach resume or additional documents if necessary * Incomplete applications will be screened out. Including those submitted without the required documentation (i.e. education, certification, credential) * Departments are not required to contact all candidates with list eligibility; therefore, candidates are encouraged to search for vacancies they may be eligible for and apply * The main communication for this position will be through email. Please ensure you have a valid email address and contact number on your application and CalCareers profile. It is the applicants' responsibility to check their email inbox, to include junk emails, for any correspondences regarding their application status. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.