Department secretary resume examples from 2025
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How to write a department secretary resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in department secretary-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These tips will help you demonstrate why you are the perfect fit for the department secretary position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a department secretary resume:
- Patients
- Customer Service
- Data Entry
- Medical Terminology
- Patient Care
- Word Processing
- Office Equipment
- Payroll
- Secretarial Support
- Telephone Calls
- PowerPoint
- Provides Administrative Support
- Meeting Minutes
- Travel Arrangements
- Clerical Support
- Purchase Orders
- Scheduling Appointments
- Front Desk
- HR
- Patient Appointments
- EMR
- Financial Statements
- Radiology
- Computer System
- Expense Reports
- Kronos
- HIPAA
- Patient Charts
- Patient Charges
- Patient Registration
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the department secretary position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write department secretary experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great department secretary resumes:
Work history example #1
Hostess Cashier
The Home Depot
- Trained the Front End department with communication program and built teamwork.
- Worked with contractors to get them what they needed and out of the store as quickly as possible.
- Printed, faxed, emailed, and posted memorandums and pamphlets in break rooms.
- Supervised on-duty cashiers, which consisted of identifying areas of need and identifying resources needed to rectify any problem situations.
- Organized communication between customer, management, and contractors.
Work history example #2
Office Secretary
Farmers Insurance
- Researched, compiled and analyzed basic information for inclusion in reports, presentations and other communications.
- Provided exemplary customer service by establishing open communication with employees regarding any questions or concerns.
- Developed effective communication messages and strategies.
- Updated clients information on computer database.
- Promoted to new position to process the department's payroll documentation.
Work history example #3
Word Processing Secretary
R M Cooper 4H Leadership Center
- Managed all account receivables, payables and payroll activities for the Earth City Branch.
- Supported senior counsel during acquisitions and divestitures.
- Created and revised PowerPoint and Excel files; created mail merges.
- Acted as a liaison between the Engineers and other staff.
- Supervised private employees and performed payroll, tax reporting, insurance and salary increases.
Work history example #4
Medical Record Assistant
Family Care Solutions
- Performed EKG's, PFT's and peak flows.
- Performed phlebotomy, accessioning and performing routine laboratory tests and processing send outs to participating laboratories.
- Served as the HIPAA officer and provided education and guidance to agency staff and patients.
- Required to deliver daily lecture & clinical, teach CPR, typing, and hands-on lab.
- Coordinated field technicians to visit physician offices on a daily basis to scan or download medical documents from EMR systems.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from department secretary resumes:
High School Diploma
2010 - 2010
Some College Courses in accounting
Pennsylvania State University, Main, PA
2010 - 2010
Highlight your department secretary certifications on your resume
Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your department secretary resume:
- Word 2010 Certification
- Certified Medical Administrative Assistant (CMAA)
- Certified Medical Office Manager (CMOM)
- Professional Legal Secretary (PLS)
- Certified Legal Secretary Specialist: Executive Legal Secretary
- Certified Medical Interpreter - Spanish (CMI)
- Microsoft Office 365
- Certified Personal Chef (CPC)
- Microsoft Office Specialist Master Certification (MOS)