Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
As a Process Excellence Specialist II, you will be a key contributor to Affirm's Shared Services team that sits within our Operations organization. We are seeking an experienced, data driven and hands on professional with experience designing simple and efficient business processes. As a member of the Process Excellence team, you will play a key role in launching product and process initiatives. In this role you will be responsible for leading programs and coordinating cross functional teams to ensure operational readiness for key business changes.
What You'll Do
Operate as a product and process expert in business areas & pillars
Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to drive product investments
Monitor the effectiveness of key product work streams and make recommendations for improvement
Hold Operations and Product accountable to key KPI's, ensuring any missed metrics are addressed with a comprehensive mitigation plan
Work with product and engineering partners to enhance their knowledge of the current customer experiences and existing opportunities
Maintain and utilize complex dashboards for performance insights
Attend Weekly/Monthly/Quarterly governance meetings with Product, Operations and Analytics
Manage the development and implementation process of the company's products and services
Act as primary escalation point for Product and Engineering Leads and manage/coordinate the resolution of technical issues
Plan, perform and implement process improvement initiatives utilizing Lean Six Sigma methodologies
Organize, lead and facilitate cross-functional project teams
Diagram, evaluate and maintain operational processes
Design and conduct technical user acceptance testing providing feedback and guidance to product partners to improve process performance and product quality
Responsibilities may be extended to include other areas of program management and process design, the successful candidate will need to skill-up to have a working knowledge of these areas
What We Look For
3+ years of experience in Program Management, Product Operations, Business Analytics or a similar function
Certification in Six Sigma, Project Management or Design Thinking
Experience in delivering large scale business changes
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience in managing and delivering a successful programs, consistently meeting or exceeding timelines
Experience using critical thinking/problem solving, leveraging data to articulate problems, develop recommendations, and measure performance
Experience analyzing, documenting, and mapping operational processes through workflows
Strong understanding of regulatory requirements in the financial services space
SQL experience and ability to pull data from data warehouses is a plus
Base Pay Grade - F
Equity Grade - 3
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).
USA base pay range (CA, WA, NY, NJ, CT) per year: $90,000 - $110,000
USA base pay range (all other U.S. states) per year: $80,000 - $100,000
Employees new to Affirm typically come in at the start of the pay range.
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
$90k-110k yearly Auto-Apply 14d ago
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Associate, Portfolio Specialist
Blackrock, Inc. 4.4
Remote job
About this role BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations.
About this Role
We are adding to our team and are looking for a Portfolio Specialist who will work closely with portfolio management and trading teams and will support their operational workflow. We are looking for candidates who are bright, motivated, articulate, and has a sense of humor. Ideal candidates will also have excellent problem-solving skills, a high degree of attention to detail, and outstanding organizational abilities. This position offers an excellent opportunity for someone interested in gaining experience in the finance industry and working for an established investment management firm.
Our headquarters is in Sausalito, California, only one block from the beautiful harbor. It's a short, 20-minute drive from much of San Francisco (opposite the normal commute), and many of our team members are spread throughout San Francisco, the North Bay, and East Bay.
Key Responsibilities:
* Support the portfolio management and trading teams' operational workflows
* Review and validate incoming client trade and analysis requests
* Manage and maintain SalesForce dashboards and workflows
* Assign client requests to appropriate Portfolio Managers and other internal teams
* Reply to diverse internal and external requests in a timely manner
* Document and refine operational processes for consistency and transparency
* Contribute to initiatives that enhance overall client experience and service delivery
* Support automation and efficiency improvements across various operational processes
* Assist with ad hoc projects and responsibilities as needed.
Qualifications:
* BA/BS required
* Minimum 3+ years prior work experience
* Strong attention to detail and accuracy
* Excellent written and verbal communication skills
* Outstanding problem-solving and interpersonal skills
* Strong organizational and multitasking skills
* Ability to work independently and in a small group environment
* A high degree of integrity with the ability to handle confidential matters
* Capacity to work in a fast-paced environment
* Collaborative attitude is a must
* Familiarity with Salesforce a plus
* Trade operations experience a plus
For Sausalito, CA Only the salary range for this position is USD$116,000.00 - USD$155,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: **********************************
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses.BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
$116k-155k yearly 6d ago
Tax Processing Specialists - SUT Compliance
Vertex 4.7
Remote job
The Tax Processing Specialist (TPS) is an individual contributor responsible for preparing and filing sales and use tax returns for level 2-3 clients, ensuring accuracy and compliance with complex tax regulations. This role requires independent implementation of new clients, entities, and data files, as well as active participation in MSO special teams. The TPS fosters strong client relationships through regular communication, improves operational efficiency through process refinement, and serves as a trainer and mentor to junior staff members.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
· Prepare an average of 700+ sales and use tax returns monthly for level 2-3 clients, applying in-depth compliance knowledge and best practices.
· Independently implement new clients, entities, and data files, ensuring seamless onboarding and transition.
· Foster client relationships with regular communication, addressing inquiries and providing proactive support.
· Transition clients to more junior staff and serve as a trainer/mentor to 1-3 staff members.
· Actively participate in 1-3 MSO special teams, contributing to process improvements and business initiatives.
· Provide support for online filings, payments, and notices, including responding to tax authority communications for senior TPS staff as needed.
· Review client tax data for accuracy, investigate discrepancies, and take corrective action.
· Format and import monthly tax data into Vertex Indirect Tax Returns (VITR) software; VITR experience preferred.
· Utilize technologies such as RPA and Alteryx to enhance process efficiency.
· Prepare and maintain monthly client tax compliance reports and documentation.
· Exercise significant independent professional judgment to resolve complex tax reporting problems.
· Accommodate additional work hours during peak monthly processing periods (typically the 5th-20th of each month).
· Perform other duties and participate in projects as assigned.
SUPERVISORY RESPONSIBILITIES:
· This position does not have direct supervisory responsibilities.
· Provides mentoring and peer coaching to 1-3 junior staff members.
KNOWLEDGE, SKILLS AND ABILITIES:
· In-depth knowledge of tax compliance regulations for level 2-3 clients, with specialization in 1-2 areas.
· Proficient in Microsoft Excel; experience with VITR software preferred.
· Exposure to technologies such as Robotic Process Automation (RPA) and Alteryx.
· Excellent oral and written communication skills and interpersonal skills.
· Strong attention to detail, organizational skills, and ability to manage time and priorities effectively.
· Ability to work independently and exercise sound judgment in resolving complex issues.
· Customer-focused and results-oriented mindset.
· Demonstrated ability to mentor and coach junior staff.
· Ability to build productive internal and external working relationships.
· Willingness to participate in special teams and process improvement initiatives.
EDUCATION AND TRAINING:
· Bachelor's degree in accounting, business, or a related field, or equivalent relevant experience.
· 5-8 years of related experience in tax processing, accounting, or business.
· IPT Business Tax Basics course or equivalent recommended.
Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don't spend hours when minutes are enough.
• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you're unsure, ask. Demonstrate unwavering support for decisions.
COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.
Pay Transparency Statement:
US Base Salary Range: $65,400.00 - $85,100.00
Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.
In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.
Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.
*In no case will your pay fall below applicable local minimum wage requirements
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$27k-38k yearly est. Auto-Apply 13d ago
Associate Access Specialist (REMOTE) Start Date 02/23/2026
Vumc.org
Remote job
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
ANC - Model Office
Job Summary:
Provides service to patients and providers during inbound and outbound phone calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance. Schedules patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions.
.
KEY RESPONSIBILITIES
• Answers calls for multiple areas in efficient and effective manner using standard greetings for opening of call, content of call and closure of call.
• Ensures accuracy in answering questions and assisting customer with requests to meet their needs.
• Captures customer information and document using messaging system to clinic staff and/or providers.
• Schedules appointments in electronic systems using guidelines for area/department including prioritizing patients' health problems according to their urgency, educating/advising patients and making safe, effective decisions.
• Provides information to customer regarding appointment location, process steps, parking, etc.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES
• Customer Service (Fundamental Awareness): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
• Patient Scheduling (Fundamental Awareness): The ability to coordinate and schedule patient appointments, surgeries and other office visits with various computer systems in the hospital or clinic.
• Call Center Telephone Etiquette (Fundamental Awareness): Able to handle patient or provider calls and contribute positively to the call center working environment. Demonstrates good manners, decorum and appropriate protocols. Avoids and neutralizes conflicts and handles difficult callers in a positive and professional way.
• Patient Satisfaction (Fundamental Awareness): Participates in patient satisfaction related process improvement activities as well as providing high quality contact experience for the patient with every call. This position also has direct effect on ease of scheduling appointment and ease of getting clinic on the phone.
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
* Organizational Impact: Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance. * Problem Solving/ Complexity of work: Follows a well established process to solve routine problems where solutions are clearly prescribed. * Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job. * Team Interaction: Individually contributes to the team.
Core Capabilities :
Delivering Excellent Services : Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality : Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation :Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
1 year
Education:
High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
$78k-119k yearly est. Auto-Apply 2d ago
Manhattan Associates SCI Specialist
4Sight Supply Chain 4.0
Remote job
Job Summary:We are seeking a skilled and experienced Manhattan Associates SCI (Supply Chain Intelligence) Specialist to join our team and support the design, development, and optimization of the supply chain analytics and reporting capabilities for our Clients. The ideal candidate will have a strong background in supply chain systems and business intelligence, with specific hands-on experience implementing and supporting Manhattan SCI module.
Key Responsibilities:
Design, develop, and maintain reports, dashboards, and KPIs using Manhattan SCI and associated BI tools.
Collaborate with business stakeholders to gather reporting requirements and translate them into technical specifications.
Work closely with Client teams (WMS, TMS, OMS) to ensure data integrity and alignment across systems.
Optimize existing SCI configurations, data models, and ETL processes for performance and scalability.
Troubleshoot and resolve issues related to data accuracy, reporting errors, and system performance.
Support testing, upgrades, and new implementation projects involving the Manhattan SCI platform.
Train end-users on report usage and data interpretation.
Document processes, configurations, and support procedures.
Required Qualifications:
Bachelor's degree in Information Technology, Supply Chain, Computer Science, or related field.
3+ years of experience working with Manhattan Associates SCI in a technical or functional role.
Strong understanding of supply chain processes, warehouse operations, or transportation management.
Proficient in SQL, PL/SQL, and experience with data warehousing concepts.
Experience with BI tools such as Cognos, Power BI, or Tableau.
Knowledge of Manhattan Active or legacy versions (WMOS, etc.) a strong plus.
Ability to translate business needs into technical requirements.
Strong problem-solving and communication skills.
Preferred Qualifications:
Experience integrating SCI with other Manhattan modules (WMS, TMS, OMS).
Prior involvement in full-cycle implementations or SCI upgrades.
Familiarity with cloud-based data solutions and reporting.
Experience working in Agile/Scrum environments.
What We Offer:- Competitive salary and benefits package- Opportunity to work with cutting-edge supply chain technology- Collaborative and inclusive work environment We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$55k-92k yearly est. Auto-Apply 60d+ ago
Document Processing Specialist
Cravath, Swaine & Moore LLP 4.9
Remote job
The Document Processing Specialist provides document processing support at an advanced level to efficiently produce documents using various software.
RESPONSIBILITIES
Creates and revises complex legal documents, adhering to Firm formatting guidelines and departmental best practices;
Successfully troubleshoots problematic documents;
Proofreads work for accuracy;
Keeps Document Processing Supervisor informed of work status;
Communicates with lawyers and supervisors regarding job problems, instructions or deadlines;
Answers technical questions on software when required;
Works effectively within a team and as an independent operator, as workflow dictates;
Follows all department best practices and Firm procedures;
Attends all mandatory training;
Learns and effectively implements new software as required; and
Performs other duties as assigned.
QUALIFICATIONS
High School diploma required; college degree preferred;
At least 3-5 years experience as a document processing operator in a legal or investment banking environment, or equivalent experience;
Typing speed 65+;
Proficient in use of Microsoft Office, OmniPage, DocX Tools, ABBYY, Innova, KUTools, iManage Workspaces, Litera Compare, Adobe Acrobat, OmniPage and other software as needed;
Excellent graphic skills, including use of Adobe Photoshop;
Excellent proofreading, communication, grammar and organizational skills;
Excellent interpersonal and customer service skills;
Highly attentive to detail;
Ability to perform well under pressure and coordinate several activities at one time while being mindful of strict deadlines; and
Availability to work overtime when needed.
This position is fully remote, but that is subject to change. The schedule for this position is Monday through Friday, 8:00 a.m. - 4:00 p.m. The estimated salary range for this position is $75,000 to $100,000 plus overtime. The actual salary offered will be based on a wide range of factors, including relevant skills, training, experience, education, and where applicable, licensure or certification obtained. Market and Firm factors are also considered. In addition to base salary and discretionary bonus(es), we offer a generous employee benefits package including, but not limited to, paid time off, medical, dental, vision care, 401(k) and substantial health club discounts.
$75k-100k yearly Auto-Apply 34d ago
Donation Processing Specialist
Faithful Financial Co
Remote job
Do you have a heart for service and a voice that connects? Join us as a Remote Donation Call Specialist and help some of the nation's most impactful nonprofits reach their fundraising goals.
What You'll Do:
Answer and place calls to donors
Provide a great giving experience with care and clarity
Record donor details accurately
Follow up with donors to ensure satisfaction
Hit performance goals and unlock growth opportunities
Requirements
High school diploma or GED
6+ months remote or 1 year in -person customer service experience
Clear verbal communication skills
Microsoft Office comfort
Quiet, dedicated workspace
Flexible schedule availability
Tech Requirements:
Windows 11 (no Macs or Chromebooks)
8 GB RAM (16 GB RAM is best) (desktop or laptop)
Dual monitors (not needed to apply)
USB noise -canceling headset (not needed to apply)
Hardwired internet connection (not needed to apply)
Benefits
$13-$15/hr starting pay
Fully remote and flexible
Meaningful work that makes a difference
Performance -based advancement
Apply now and bring purpose to your paycheck!
$13-15 hourly 14d ago
Tech Process Specialist - DOME - Activation
GOC International
Remote job
Join Us!
At Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
The Tech Process Specialist is a key contributor to the success of marketing programs, from initial concept to final delivery. This role uses specialized knowledge of marketing automation to drive best practices, optimize efficiency in production and execution, and enhance program performance. The Tech Process Specialist builds essential marketing program components, including emails, landing pages, campaigns and forms, while working closely with delivery managers to ensure accuracy and resolve any issues.
The base salary range for this full-time position is $76,000 - $91,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.
Position Responsibilities:
Provide strategic best practices and recommendations for marketing programs
Produce campaign assets, including emails, landing pages, and forms within a marketing automation WYSIWYG editor
Create campaigns to support marketing initiatives, including nurture programs, lead scoring, event promotion, and data management
Ensure the accuracy and continuity of existing and newly created programs
Translate and communicate technical concepts to internal teams
Interpret non-technical initiatives into technical solutions
Provide campaign performance results in comparison to industry and internal benchmarks
Collaborate with teammates to continuously optimize output and program performance
Minimum Qualifications:
5+ years experience with various email technology tools and digital marketing automation program management such as email, paid media, event experience
4+ years experience in Marketo, Eloqua, Marketing Cloud, etc.
Basic understanding of coding languages such as HTML and CSS
Valuable teammate that contributes to overall success but also able to work independently; is detail oriented and solution-driven
Familiarity with UX registration flow and troubleshooting
Preferred Qualifications:
The following qualifications are a plus, but transferable skills and experience are equally valuable:
Marketo Certified Expert
Demonstrable experience in marketing automation including nurture, segmentation and program reporting.
Understanding and analyzing project requirements and translating it into specifications and programming deliverables.
Proficient in coding languages such as HTML, CSS, Java
Highly analytical, with a track record of being a strong problem solver
Presenting to business stakeholders, and driving value for the business
Understanding of marketing operations, processes, business requirements
Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects
Good to have: familiarity with editing imagery
Benefits
We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy.
Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.
To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes.
Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at ***********************************************.
$41k-75k yearly est. Auto-Apply 8d ago
RF Digital Signal Processing Specialist
Muon Space
Remote job
About the role
At Muon Space, we are building a world-class team to transform data from our custom low-Earth orbit satellite constellation into high-value insights.
We are looking for an expert RF Signal Processing Specialist to join our Science Team. You will be the crucial link between our satellite instruments and our data products, architecting the algorithms that turn raw RF signals into high-quality, low-latency scientific data. You will work cross-functionally with our instrument engineering and data systems teams to master the end-to-end data flow, ensuring the integrity and speed of our data pipelines.
While your initial focus will be on RF instruments, you will also get opportunities to apply your skills across a variety of sensor data as our constellation grows. If you thrive on complex challenges and want to build the future of Earth observation, we want to hear from you.
Responsibilities
Support the algorithmic and software development of data processing pipelines
Build operational data products from remote sensing observations
Work with scientists and the data team to continually refine data products
Willingness to learn new topics as needed (measurements techniques, retrieval concepts, data platforms/tools, etc.
Qualifications
Experience with digital signal processing techniques related to RF instruments
Experience processing wide band RF scenes for applications related to spectrum monitoring and signal intelligence.
Exceptional skills in python-based development and analysis
Familiarity with modern software development tooling and best practices
Ability to work with a distributed, interdisciplinary team (scientists, engineers, data support, all working at different locations)
Preferred Qualifications
Familiarity with software defined radio
Experience leveraging open source software tools (e.g. GNURadio) to accelerate development
Experience processing a variety of RF wireless communication standards
Experience processing RF signals observed from LEO
Experience with problems requiring precision timing
Experience with geolocation of RF transmitters
Familiar with the principles of measurement and estimation theory
Familiarity with cloud native systems (AWS, Flyte)
Salary
The salary range for this role is $130,000 - $194,000 plus a competitive equity grant and comprehensive benefits package. Final compensation will be based on skills, qualifications, experience, and geographic location as assessed during the interview process.
About Muon Space
Founded in 2021, Muon Space is an end-to-end Space Systems Provider that designs, builds, and operates LEO satellite constellations delivering mission-critical data. Our revolutionary, integrated technology stack enables customers to optimize every dimension of their missions for faster time-to-orbit and superior constellation remote sensing performance. Our state-of-the-art facility in the heart of Silicon Valley is optimized for manufacturing spacecraft and rapid, flexible payload integration at scale. From climate monitoring to national security, Muon Space is dedicated to delivering Earth Intelligence for a safer and more resilient world.
Taking Care of Our Team
At Muon salary is only part of our total compensation package. In addition to salary, full-time employees receive equity compensation as well as benefits including medical, dental, and vision insurance, a 401k retirement plan, short & long term disability and life insurance. We also offer three weeks paid vacation for new employees, along with 12 paid holidays, unlimited sick time and paid parental leave.
Our mission embraces the entire planet and we believe our team should too. Muon is dedicated to creating a diverse and dynamic company and workforce. We believe in equal employment opportunity regardless of race, color, ancestry, religion, sex, age, national origin, citizenship, sexual orientation, marital status, disability, or gender identity. We value diversity in the workplace, and that starts with our applicants. We encourage you to apply, even if you don't check all the boxes, and we look forward to reviewing your application! In addition, if you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know.
ITAR/EAR Requirements
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. The Company may, for legitimate business reasons, decline to pursue any export licensing process.
$41k-75k yearly est. Auto-Apply 5d ago
Marketing Process Specialist
Bioptimizers
Remote job
At BiOptimizers, our mission is to move people from baseline health to peak biological performance. Rooted in scientific rigor, we design supplements and experiences that empower individuals to excel. Our remote-first team collaborates cross-functionally, blending innovation with results to magnify human potential.
BiOptimizers exist to help people go from baseline health to peak biological performance. We develop science-backed supplements and wellness tools that deliver measurable results. As a remote-first company, our globally distributed team focuses on clarity, autonomy, and operational excellence. Every role is designed to support the health and performance of both our customers and our organization.
Role Overview
As a Marketing Process Specialist, you will support the Center of Excellence and Marketing teams by applying processes and systems upgrades via analysis and automations. This role is responsible for proactively optimizing marketing processes and will collaborate cross-functionally with Marketing for all channels, Copy, Design, and Marketing Science & Education.. The ideal candidate brings subject matter expertise and strong execution skills within a distributed, high-performance environment.
Key Responsibilities
Document or update all marketing realm processes using CoE and BPMN best practices
Establish benchmarks and KPIs within each team to measure levers and success of processes and changes
Integrate and automate recurring tasks for marketing teams using light platforms like Make, Zapier, Manus (no hard coding required)
Deep collaboration with other realms of the CoE to share, learn, and cross-collaborate on company improvements or integrations, bringing marketing expertise to the conversation
This scope may evolve during the engagement with mutual agreement.
Required Qualifications
2+ years experience with marketing processes, specifically focused on D2C marketing
Experience collaborating with all levels of a company to create and update internal procedures to reflect both strategy and execution needs
Proven ability to work independently and adapt to evolving business needs
Demonstrated ability to deliver results in a remote or asynchronous environment
Strong written and verbal communication skills
Preferred Qualifications
Experience with SalesForce, Shopify, Tableau, or Amazon
Experience with PM platforms, Slack, Google Workspace, Zapier and/or Make
Knowledge of common marking KPIs
Soft Skills
Strong attention to detail and organizational skills
Ability to adapt to changing priorities and work in a fast-paced environment
Commitment to fostering an inclusive and collaborative team culture
Work Location
This is a fully remote position. BiOptimizers has a globally distributed team and supports flexible work arrangements across time zones.
Company Hours & Collaboration
With team members across many countries and time zone differences of up to 16 hours, we've established a standard collaboration window from 9:00 AM - 5:00 PM EST.
This is not a required work schedule, but a shared time frame for meetings and team syncs. At BiOptimizers, we support flexibility - team members are encouraged to work the hours that best suit them, as long as they:
Attend required meetings
Communicate effectively across time zones
Deliver work by agreed-upon deadlines
Equal Opportunity Statement
BiOptimizers is committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by applicable law.
$41k-75k yearly est. Auto-Apply 60d+ ago
Donation Processing Specialist
HVW Recruiting
Remote job
Calling All Passionate Individuals!
Are you passionate about making a difference in the world? Do you excel in communication and customer service? Join our team as a Work\-from\-Home Call Center Agent and help support non\-profit organizations by processing donations and providing exceptional donor experiences.
Responsibilities:
Manage inbound and outbound calls to process donations for various non \- profits efficiently.
Provide compassionate customer service, addressing donor questions and concerns effectively.
Maintain accurate donor records by entering information into our database with precision.
Follow up with donors as needed to ensure satisfaction and continued support.
Strive to exceed performance metrics to unlock pathways for career advancement.
Requirements
High school diploma or equivalent.
Minimum 6 months of virtual call center experience or 1 year brick and mortar
Able to pass a background check
Excellent verbal communication skills.
Reliable internet connection and a quiet workspace.
Basic proficiency in computer skills.
Flexibility to work evenings and weekends (Your schedule, your choice).
Windows 11 (No Mac OS or Chromebooks)
Benefits
Work conveniently from your home environment.
Competitive starting pay ranging from $0.25\-$.035 per talk minute (Averaging $12\-15\/hour, with potential for increases.)
Clear paths for career growth based on your performance and dedication.
Join a supportive team environment committed to making a meaningful impact.
If you're dedicated, empathetic, and eager to support important causes, apply today to join our team and contribute to something truly meaningful!
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$12 hourly 48d ago
Business Process Subject Matter Specialist (ECWM)
Horizon Industries 4.6
Remote job
Type- Future Opportunity: Proposal
Security Clearance: Must possess a Secret Clearance security clearance
_______________________________________________________________
Who We Are
Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT consulting and Management support in both the private and public sectors.
Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach.
Key Responsibilities
This role serves as the primary business process expert for our client, the Defense Logistics Agency(DLA), and technical advisor for DoD contracting operations within the Electronic Contract Writing Module (ECWM) environment. The specialist provides comprehensive technical knowledge and analysis of highly specialized contracting applications and operational environments, delivering high-level functional systems analysis, design, integration, documentation, and implementation guidance on exceptionally complex problems that require extensive subject matter expertise for effective resolution. The position bridges the critical gap between technical development teams and DoD contracting stakeholders, ensuring that software solutions align with Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and agency-specific procurement requirements while supporting the broader DoD contracting and procurement ecosystem.
Required Qualifications
DoD Contracting Experience: Five (5) years of direct experience working in Department of Defense (DoD) contracting as a GS-1102-12 or above Contract Specialist position, or other substantially equivalent position that has yielded deep knowledge and understanding of the DoD contracting process and the critical relationship that the Electronic Contract Writing Module has in the DoD contracting and procurement ecosystem
Technical Certification: Relevant certification from a nationally recognized technical authority (examples include Certified Professional Contracts Manager (CPCM), Certified Commercial Contracts Manager (CCCM), Project Management Professional (PMP), Business Process Management certification, or equivalent technical/business process certification)
Education: Bachelor's degree in Business Administration, Public Administration, Acquisition Management, related field
Preferred Qualifications
Defense Acquisition Workforce Improvement Act (DAWIA) Professional level of certification in Contracting
Experience with electronic contracting systems (CON-IT, ECWM, FPDS-NG, or similar platforms)
Knowledge of Agile development methodologies and their application in Government environments
Experience with process mapping tools and business process management software
Familiarity with data analytics tools and performance measurement frameworks
Advanced degree in a relevant field or additional professional certifications
Experience in training development and delivery
Knowledge of cybersecurity frameworks and their application to contracting systems
Additional Competencies:
Ability to work effectively in a dynamic, fast-paced environment with changing priorities and evolving requirements
Strong attention to detail with commitment to accuracy and quality in all deliverables
Collaborative approach with ability to build consensus among diverse stakeholder groups
Adaptability to new technologies, processes, and regulatory changes
Customer service orientation with focus on supporting end-user needs and mission success
Commitment to continuous learning and professional development in both contracting and technology domains
This role is essential for ensuring that technical solutions effectively support DoD contracting operations while maintaining compliance with all applicable regulations and supporting the broader mission of efficient and effective Government procurement.
Why you will love working with us/ Perks
A comprehensive benefits package including healthcare (medical, dental, vision and disability)
a 401 (k) program where you are 100% vested from day one with an employer match after 90 days.
An Educational Assistance program.
a Student Loan Repayment Program
Gym Reimbursement Program.
Paid Time off
Dynamics, a passionate, multi-disciplinary team of creative minds to work with, and many more.
Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
EOE/M/F/Vet/Disabled
$38k-63k yearly est. Auto-Apply 8d ago
Operations Process Specialist (Student Housing)
Tailwind Technologies 4.2
Remote job
Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!
The Operations Process Specialist is primarily responsible for providing support to Tailwind Group team members by helping to develop, communicate, and maintain organizational policies and procedures. A successful Operations Process Specialist will develop relationships with our employees, provide support to all operations team members, and understand that this role is critical to the reputation and function of Tailwind Group.
This is a full-time position working a standard schedule, Monday - Friday from 8:00am - 4:30pm. Nights or weekends may be required from time to time dependent on business needs.
The compensation range for this position is $58,800 - $76,800 plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.
This is a remote position that must be fulfilled in a state where Tailwind Group currently operates. Only candidates who reside in one of the following states will be considered: Alabama, Arkansas, Florida, Indiana, Iowa, Kansas, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Ohio, Oklahoma, South Dakota, Texas, or West Virginia.
Benefits & Perks
We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include:
Medical, Dental, & Vision Insurance for employees and their families
Vacation and Sick Time + 12 Paid Holidays
401(k) with company matching
On-the-job training and career development
Paid Parental Leave
Responsibilities & Duties
Collaborate with various departments to identify needs, streamline processes, and ensure consistency and adherence across the organization.
Assist in the development of new policies and procedures to enhance efficiency, defining the objective and scope of each for effective implementation.
Create clear, comprehensive, and user-friendly documentation for all operational processes.
Ensure policies are clear, concise, and in alignment with Tailwind's organizational goals.
Continually review and revise policies and procedures to address changes or business needs.
Help evaluate the necessity of existing processes and policies and helps eliminate those deemed inefficient.
Maintain the Policy and Procedure Management System, ensuring up-to-date and accurate information.
Oversee initiatives to boost course and compliance within the learning management system.
Assist with training new or current employees on operational processes and procedures.
Provide ongoing support to teams regarding policy and procedural related questions and concerns.
Assist with research and completion of special projects.
Assist in the evaluation of Tailwind's operational process and procedures and provide feedback.
Identify potential problem areas and opportunities, such as operational changes or industry developments, and recommend steps for improvement.
Maintain knowledge of new methods and techniques applicable to the organization, or the industry.
Requirements
Bachelor's Degree in Business Administration or related field.
Two or more years of progressive experience as a Property Manager or a similar level position. Student housing experience is preferred.
One or more years of experience working in Entrata.
Experience leading process-driven and organized teams is strongly preferred.
Knowledge, Skills, & Abilities
Keen eye for detail with the ability to produce error-free, clear, and concise written content.
Strong communication skills with proven success building trust and working cross functionally.
Self-motivated with the ability to work independently, stay focused, and complete tasks with minimal supervision.
Exceptional time and project management skills with the ability to prioritize work effectively.
Ability to have a positive and innovative approach to problem-solving.
Strong understanding of property management standards including Fair Housing Laws, Tenant/Landlord rights, and other real estate principles.
Experience with a learning management system, Asana (or similar project management software), and tutorial creation platform.
Travel may be required based on business needs, up to 10%.
To learn more about our core values, mission, and vision, check out: *****************************
A complete list of responsibilities and duties can be provided during the interview process.
This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.
Salary Description $58,800 - $76,800
$58.8k-76.8k yearly 13d ago
Statutory Process Specialist
Alliance Cas
Remote job
Please Note: Applications for this position are accepted on an ongoing basis, even when no current openings exist. All submissions are reviewed regularly, and qualified candidates will be contacted when a position becomes available.
Job Title: Statutory Process Specialist
Location: Remote - Work from Home
Department: Statutory Process
Reports to: Director, Collections & Statutory Process Operations
Job Type: Full-time
The Statutory Process Specialist is responsible for preparing FDCPA (Fair Debt Collection Practices Act) Notices, Statutory Notices, and Liens, requiring strong skills in account reconciliation-including posting charges, credits, payments, and periodically updating account balances. Strong mathematical abilities are essential. The ideal candidate will be who brings a high level of accuracy, attention to detail, and a solid understanding of collections processes.
Key Responsibilities:
Include but are not limited to:
Statutory Process Account Management:
Serve as primary liaison for client and property management inquiries related to individual collection accounts, providing timely and accurate responses.
Proactively manage assigned collection files, ensuring timely action and compliance with procedures and legal requirements.
File and maintain valid liens; ensure statutory notices are prepared, sent accurately, and on schedule.
Conduct thorough research of property ownership through deed and public records searches.
Reconcile ledgers and account statements to ensure accuracy and consistency in financial records.
Maintain detailed file documentation and provide comprehensive monthly status updates through written case notes and reports.
Compliance & Legal Adherence:
Ensure all collection activities comply with applicable federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA) and HOA assessment collection laws.
Adhere to company policies and procedures in all collection activities.
Stay informed on any changes in collection laws and best practices, ensuring compliance in all statutory notices.
Teamwork & Results:
Work with cross-functional teams ensure alignment and efficient execution of processes.
Meet or exceed individual performance metrics, including recovery rates, call volume, and successful payment arrangements.
Work with team members to provide backup and support, ensuring good service delivery and meeting service level agreements (SLAs).
Meet or exceed individual performance metrics, including SLAs and email management.
Participate in team meetings to review best practices, provide feedback, and contribute to continuous process improvements.
Other Duties
Special projects as assigned.
Qualifications
Education & Experience
Bachelor's degree in in office administration, business, or a related field preferred.
Minimum of 5 years of experience in statutory processing, collections, or a related field.
Experience with property management and community associations is a plus.
Skills & Competencies:
Strong understanding of statutory regulations and compliance requirements, especially within association collections.
Strong organizational and multitasking abilities, with a focus on timely and accurate task completion.
Ability to manage performance, set goals, and track progress effectively.
Excellent problem-solving skills and the ability to address operational challenges in real time.
Proficient with software tools such as Collectronic, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment.
Strong communication and interpersonal skills, with the ability to collaborate across departments and with external clients.
Knowledgeable about relevant laws and regulations, including the Fair Debt Collection Practices Act (FDCPA).
Able to work independently and as part of a team.
Working Conditions:
Location: Remote - Work from home.
Occasional travel may be required, depending on job demands.
Virtual collaborative, team-oriented environment
Physical Requirements:
Physical demands include the ability to lift up to 30 lbs.
The employee is required to work at a computer for extended periods of time as well as talking on the phone for extended periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$33k-66k yearly est. Auto-Apply 60d+ ago
Operations Process Specialist (Student Housing)
Tailwind Group Inc.
Remote job
Job DescriptionDescription:
Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!
The Operations Process Specialist is primarily responsible for providing support to Tailwind Group team members by helping to develop, communicate, and maintain organizational policies and procedures. A successful Operations Process Specialist will develop relationships with our employees, provide support to all operations team members, and understand that this role is critical to the reputation and function of Tailwind Group.
This is a full-time position working a standard schedule, Monday - Friday from 8:00am - 4:30pm. Nights or weekends may be required from time to time dependent on business needs.
The compensation range for this position is $58,800 - $76,800 plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.
This is a remote position that must be fulfilled in a state where Tailwind Group currently operates. Only candidates who reside in one of the following states will be considered: Alabama, Arkansas, Florida, Indiana, Iowa, Kansas, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Ohio, Oklahoma, South Dakota, Texas, or West Virginia.
Benefits & Perks
We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include:
Medical, Dental, & Vision Insurance for employees and their families
Vacation and Sick Time + 12 Paid Holidays
401(k) with company matching
On-the-job training and career development
Paid Parental Leave
Responsibilities & Duties
Collaborate with various departments to identify needs, streamline processes, and ensure consistency and adherence across the organization.
Assist in the development of new policies and procedures to enhance efficiency, defining the objective and scope of each for effective implementation.
Create clear, comprehensive, and user-friendly documentation for all operational processes.
Ensure policies are clear, concise, and in alignment with Tailwind's organizational goals.
Continually review and revise policies and procedures to address changes or business needs.
Help evaluate the necessity of existing processes and policies and helps eliminate those deemed inefficient.
Maintain the Policy and Procedure Management System, ensuring up-to-date and accurate information.
Oversee initiatives to boost course and compliance within the learning management system.
Assist with training new or current employees on operational processes and procedures.
Provide ongoing support to teams regarding policy and procedural related questions and concerns.
Assist with research and completion of special projects.
Assist in the evaluation of Tailwind's operational process and procedures and provide feedback.
Identify potential problem areas and opportunities, such as operational changes or industry developments, and recommend steps for improvement.
Maintain knowledge of new methods and techniques applicable to the organization, or the industry.
Requirements:
Bachelor's Degree in Business Administration or related field.
Two or more years of progressive experience as a Property Manager or a similar level position. Student housing experience is preferred.
One or more years of experience working in Entrata.
Experience leading process-driven and organized teams is strongly preferred.
Knowledge, Skills, & Abilities
Keen eye for detail with the ability to produce error-free, clear, and concise written content.
Strong communication skills with proven success building trust and working cross functionally.
Self-motivated with the ability to work independently, stay focused, and complete tasks with minimal supervision.
Exceptional time and project management skills with the ability to prioritize work effectively.
Ability to have a positive and innovative approach to problem-solving.
Strong understanding of property management standards including Fair Housing Laws, Tenant/Landlord rights, and other real estate principles.
Experience with a learning management system, Asana (or similar project management software), and tutorial creation platform.
Travel may be required based on business needs, up to 10%.
To learn more about our core values, mission, and vision, check out: *****************************
A complete list of responsibilities and duties can be provided during the interview process.
This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.
$58.8k-76.8k yearly 8d ago
Specialist Seller, Mid-Market
Samsara 4.7
Remote job
About the role:
Samsara is seeking a high-impact seller to bring our newest product lines to market at scale (Asset Tags, Fleet Apps, Multi-cam). This is a strategic overlay role working in partnership with our most senior Account Executives (AEs) across Select & Strategic accounts. You will lead the charge in scaling early-stage products, influencing GTM, and defining budget strategies within some of our largest customers.
About the Team (As
This emerging team will report into a Regional Sales Director (RSD) and consist of specialist sellers aligned by segment and product. AEs on the team are charged with the growth of one of two product focuses to start (Asset Tags or Fleet Apps), and will be incentivized on growth targets across a single AVP org. Sellers will drive growth through strategic, high-value deal executing; establishing the business case for emerging products at flagship reference customers; and cross-functionally partnering to establish the infrastructure and resources for other AEs across the segment to be successful.
This is a remote position open to candidates residing in the United States.
You should apply if:
You want to impact the industries that run our world: Your efforts will result in real-world impact - helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before.
You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role you will:
Co-develop emerging product pipeline with AEs across major accounts
Drive pilot strategy and success metrics for early adoption
Own executive-level discovery and storytelling for emerging SKUs
Partner with GTM and Product to feed back insights and shape roadmap
Build frameworks, assets, and insights that scale across the sales org
Minimum requirements for the role:
2+ years in complex, full-cycle SAAS sales
Demonstrated success with $100k+ deals
Clear, confident communicator with strong customer instincts
Demonstrated entrepreneurial spirit and ability to lead through influence
An ideal candidate also has:
Overlay or new product launch experience
Experience working with Product and Marketing to influence GTM strategy
Ability to operate in strategic partnership with senior AEs and account teams
Comfort in presenting to and influencing C-suite executives
$100k yearly Auto-Apply 14d ago
Remote Personal Lines Processing Specialist
Insight Global
Remote job
A large client of Insight Global is looking for a fully remote, more "behind the scenes" Personal Lines Processing Specialist to join their fulfillment team. There will be very minimal contact with clients as you will be working with inspections and helping the agent facing underwriters accomplish tasks. Essential functions of the position are to evaluate and underwrite all Preferred Lines new business, amendments, and renewal business risks referred from the Underwriting Decision System. Review all information to evaluate and assess the overall risk with a focus on ensuring proper plan placement and obtaining adequate premium for the exposure. As well as, review inspections in accordance with Operations workflow practices and standards. Additional responsibilities will include: Completing Claims referrals, Status Summaries, and Risk Alert referrals. Responding to customer inquiries, including but not limited to, Live Chats, Complaint Letters, and Policy Information requests. Identifying product risks and recommending solutions to mitigate those risks. Advising business units on recommended necessary risk reduction actions and solutions to maintain and/or restore profitability. Conducting Agency Audits to ensure compliance with Personal Lines policies, product filings, state and federal laws and regulations, and the agency electronic commerce agreement. The role of the Personal Lines Processing Specialist is to help the Personal Lines Underwriters be strictly underwriters, so you will partner directly with them to help with administrative tasks and customer inquiries.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Must Haves:
- 1-2 Years of personal lines insurance experience within customer service or processing
- Data Entry/Admin Experience -- this is a fulfillment/processing BEHIND THE SCENCES role
- Excellent attention to detail, written, & verbal communication skills
$36k-68k yearly est. 12d ago
Records Processing Specialist (Remote)
Tennessee Board of Regents 4.0
Remote job
We have an opening for a Records Processing Specialist at our Chattanooga State campus!
* Please Note: This position is primarily remote. Occasional travel to campus may be required as needed. *
Our Purpose - We support and empower everyone in our community to learn without limits.
Our Values:
We cultivate a welcome and supportive environment.
We care about the well-being of each other.
We instill trust through integrity and transparency.
We encourage fearless innovation and resilience.
We collaborate to build a better future.
Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations. Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.
POSITION SUMMARY
Responsible for serving as the lead processor for the Records Office, ensuring accuracy of institutional, state, and federal reporting to agencies such as the Tennessee Board of Regents, the Tennessee Higher Education Commission, the Tennessee Student Assistance Corporation, and the National Student Clearinghouse. This position is also responsible for accurate data entry related to critical processes within the Records Office that support multiple departments and stakeholders. Assist with the schedule building process and registration cycles to ensure system accuracy. Assist with the end of term processing, beginning of term setup, and analyzing Banner updates as they relate to the Admissions and Records Department. Back-up support for transcript request processing, curriculum maintenance, program of study changes, and other Records related requests. Participate in cross-departmental collaboration campus wide to support compliance, student success, and data integrity.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Holistic Student Support
Adhere to reporting deadlines and assist with extracting data for both internal and external reporting (Clearinghouse, Tennessee Board of Regents, etc.).
Review reporting errors and resolve them within a timely manner.
Provide accurate data entry for both credit and vocational students related to withdrawal processes for various departments.
Assist with the beginning of term setup, term scheduling, schedule accuracy, and providing guidance on best practices for scheduling in Banner.
Assist with the year-round schedule building process, term set-up, registration codes, course section maintenance, and other schedule related responsibilities.
Assist with end of term processing to produce accurate final grades, academic standing, repeated grade identification, and other Records office reporting.
Develop written training materials highlighting the impact of critical processing errors on high-stakes reports.
Fiscal Stewardship
Assist with Bursar procedures (deletion, e-rate, dual rate, etc.) to maintain compliance with college, state, and federal policies.
Provide accurate reporting to the Tennessee Higher Education Commission as it directly affects the College's funding through the outcomes-based funding formula.
Program Innovation
Provide timely processing related to study abroad, TN eCampus, and other academic related functions.
Teaching Excellence
Provide timely processing of grade change requests, clock hour change requests, and other Records Office data changes as needed by Academic Affairs.
Organizational Culture
Develop and maintain relationships with colleagues across the college and other TBR institutions.
Communicating thoughtful feedback to assist with accurate campus-wide processing by other departments.
Maintain positive working relationships with interrelated departments on campus.
KNOWLEDGE / SKILLS / EXPERIENCE / CHARACTERISTICS
Required
Associate's degree
Three years' experience within Records, Registrar, Admissions, or Enrollment Services
Two years' experience with Ellucian Banner software
Ability to prioritize multiple assignments
Communicate both orally and in writing on an appropriate level
Establish and maintain a cooperative, productive, and effective working relationship with direct supervisors, staff members, and management from critical departments
Preferred
Bachelor's degree
Five years' experience within Records, Registrar, Admissions, or Enrollment Services
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
Work is typically performed in a remote (WFH) office environment. While performing the duties of this position, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone, use hands repetitively to operate standard office equipment; and reach with hands and arms.
Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus.
Mental Demands
While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform detailed work on multiple, concurrent tasks.
Salary Range: $44,448 - $52,226
* Application review will begin 15 days after posting *
$44.4k-52.2k yearly 13d ago
Associate Specialist Solution Architect
Red Hat 4.6
Remote job
Engage with customers to understand the PoC technical requirements, focusing on goals, APIs, data pipelines, deliverables, and success criteria. Identify specific hardware, network, and software dependencies, including storage, cloud services and AI resources.
*Telecommuting role to be performed anywhere in the U.S.
What You Will Do:
Deploy and configure Red Hat OpenShift resources within the PoC environment.
Document and demonstrate solutions by developing documentation, diagrams, code comments, and code reviews.
Write custom YAML manifests for defining Red Hat OpenShift resources.
Build multi-product demos and AI/ML workflows using Predictive and Generative AI, utilizing the Red Hat product and Red Hat AI stack.
Develop use cases that showcase the value of Red Hat OpenShift and related products, emphasizing AI integration, automation with Red Hat Ansible Automation Platform which includes creating and guiding new feature development based on insights from customer engagements.
Perform troubleshooting of Red Hat products, including Red Hat OpenShift Container Platform, Red Hat OpenShift AI, RHEL AI, and Red Hat OpenShift Virtualization Platform, to restore normal functioning.
Work with cross-functional teams (product, development, platform engineers) to analyze and clarify business requirements.
Implement DevOps practices for continuous integration using Red Hat Openshift Pipelines.
Share test findings, conclusions, sugestions, and best practices through reports, presentations, Red Hat Developer blogs, and official documentation to assist partners and customers.
Design, develop, containerize, and deploy AI/ML applications and models using Red Hat OpenShift AI.
Participate in customer calls, providing guidance on product installation and maintenance procedures, and support the troubleshooting of customer environment problems.
Review blogs and documentation related to AI, Application Development, DevOps, and Red Hat products to enhance technical expertise.
What You Will Bring:
Master's degree (U.S. or foreign equivalent) in Computer Science or related field and one (1) year of experience in the job offered or related role.
Must have one (1) year of experience with: Kubernetes, Red Hat OpenShift, Podman Desktop, and cloud-native technologies as well as microservices architecture, including API design and versioning; enterprise container architectures and solutions, Red Hat OpenShift, Red Hat Enterprise Linux, and deploying and running container solutions in private, public, and hybrid clouds; CI/CD tools, including Git and Red Hat OpenShift GitOps (ArgoCD); MLOps, covering deep learning frameworks, RAG implementation, and robust model deployment and fine-tuning strategies, specifically within the Red Hat OpenShift AI environment; Red Hat Enterprise Linux, managing containerized applications on Red Hat OpenShift, and automating infrastructure with Red Hat Ansible Automation Platform; Granite family of LLMs, and open source communities, including InstructLab, vLLM, Open Data Hub, and Pytorch; upstream development practices using languages Go, Python, Java, or C++ and agile workflows; and communicating the value proposition of Red Hat OpenShift technology in comparison to DIY Kubernetes and VMware-based initiatives.
Must have six (6) months of experience with Telecommunications Technologies and Networking Infrastructure.
#LI-DNI
The salary range for this position is $113,547 - $125,986/year. Actual offer will be based on your qualifications.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
$113.5k-126k yearly Auto-Apply 43d ago
Donation Processing Specialist 2.0
Superior Virtual Solutions, LLC
Remote job
Job Description
Join our mission-driven team as a
Remote Fundraising Support Agent
and help make a meaningful difference by supporting the work of nonprofit organizations. You'll assist donors over the phone, provide program information, and help drive impactful campaigns - all from the comfort of your home.
Responsibilities:
Manage inbound and outbound donor calls with professionalism and care
Accurately log call details and donor information
Clearly explain program details when needed
Deliver high-quality, friendly service
Consistently meet call center performance goals
Requirements
Basic Requirements:
High school diploma or GED
6 months remote OR 1 year on-site customer service experience
Strong verbal communication skills
Proficiency with Microsoft Office
Quiet, distraction-free home workspace
Ability to work a flexible schedule
Technology Requirements:
Windows 11 operating system only
Minimum 16 GB RAM computer preferred
Dual monitors (optional at time of application)
USB noise-canceling headset (optional at time of application)
Hardwired internet connection (optional at time of application)
Benefits
$13-$15/hour starting pay (average)
100% remote work
Set your own hours
Growth and advancement opportunities
Help support life-changing nonprofit missions