Research Summary. Below we've compiled a list of the most important skills for a department specialist. We ranked the top skills based on the percentage of department specialist resumes they appeared on. For example, 14.1% of department specialist resumes contained product knowledge as a skill. Let's find out what skills a department specialist actually needs in order to be successful in the workplace.

  • The most common hard skill for a department specialist is product knowledge. 14.1% department specialists have this skill on their resume.
  • The second most common hard skill for a department specialist is drive sales appearing on 11.1% of resumes. The third most common is cleanliness on 11.0% of resumes.
  • Three common soft skills for a department specialist are math skills, persistence and selling skills.

Below we've compiled a list of the most important skills for a department specialist. We ranked the top skills based on the percentage of department specialist resumes they appeared on. For example, 14.1% of department specialist resumes contained product knowledge as a skill. Let's find out what skills a department specialist actually needs in order to be successful in the workplace.

15 Essential Department Specialist Skills For Your Resume And Career

1. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how product knowledge is used on department specialist resumes:
  • Specialized in product knowledge to effectively and honestly sell merchandise to consumer.
  • Assist manager with filing paper work, using spreadsheet, emailing, mailing, faxing, and photocopying product knowledge documents.
  • Trained Paint department associate, with monthly course updates in product knowledge, new product and Cross department training.
  • Partner to educate team on sales through service standards, product knowledge, store presentation, and replenishment.
  • Partner to educate team on driving sales through promotions, product knowledge and suggestive selling skills.

2. Drive Sales

Here's how drive sales is used on department specialist resumes:
  • Deliver standard operating procedure execution to help drive sales.
  • Drive sales and deliver operating procedures correctly.
  • Worked directly with management to reach sales goals, creating ideas to drive sales, and merchandise new products.
  • Drive sales and assist stylists in finding what they need for their clients within the contemporary department.
  • Maintain a clean and organized area in order to drive sales.

3. Cleanliness

Here's how cleanliness is used on department specialist resumes:
  • Recovered, replenished, and maintained cleanliness of the Men's Department.
  • Maintained strict organization, operation, and cleanliness of the shop.
  • Help responsible for standards of conduct and cleanliness within my department.
  • Organize clothes Fold clothes maintain cleanliness of fitting rooms maintain cleanliness in children's department restock clothes on shelves
  • Maintained maintenance logs while ensuring department cleanliness.

And if you’re looking for a job, here are the five top employers hiring now:

  1. General Atomics Jobs (25)
  2. Gap Inc. Jobs (23)
  3. Baxter International Jobs (24)
  4. Mankato Clinic Jobs (21)
  5. Larimer County Jobs (19)

4. Customer Satisfaction

Here's how customer satisfaction is used on department specialist resumes:
  • Managed non-routine calls & interactions with customers that required problem solving skills to ensure customer satisfaction.
  • Verified thoroughness, and accuracy of document, and completeness resulting in customer satisfaction.
  • Assured customer satisfaction through consistently delivering a high quality of customer service.
  • Maintain effective parts department processes to ensure internal and external customer satisfaction.
  • Maintained inventory levels to ensure customer satisfaction.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on department specialist resumes:
  • Ensured accurate and timely resolution to questions by providing excellent customer service to vendors and retailers in regard to invoice processing.
  • Provide input and recommendations for design and development of policies, processes and procedures for improved department operations and customer service.
  • Provided exceptional customer service to both internal and external patients and customers while supporting a culturally competent and diverse workplace.
  • Front line customer service and sales that assist agricultural patrons with diagnosis of equipment and necessary part analysis replacement.
  • Recognized by corporate and industry publications for accomplishments in wine education, personalized customer service and focused name recognition.

6. Office Equipment

Here's how office equipment is used on department specialist resumes:
  • Involved with researching new office equipment and requisitioning.
  • Answer office phone, greets visitors to the department, order department supplies, and monitors maintenance on office equipment's.
  • Acquire all maintenance agreements on office equipment.
  • Operated office equipment such as a fax machine, photocopier, and multi-line phones.
  • Keep information confidential Ensure proper use of office equipment.

Choose From 10+ Customizable Department Specialist Resume templates

Zippia allows you to choose from different easy-to-use Department Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Department Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume
Department Specialist Resume

7. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how sales floor is used on department specialist resumes:
  • Followed company policy for sales floor area and assigned tasks to sales associates based on merit and strong performance.
  • Assisted in the training of new team members allowing a smooth transition for new hires onto the sales floor.
  • Assist with providing a clean and orderly sales floor including end caps and ad merchandise.
  • Execute merchandise in proficient manner while ensuring to maintain sales floor and work area.
  • Familiarize management, stylists, and clients with new product on the sales floor.

8. Excellent Time Management

Here's how excellent time management is used on department specialist resumes:
  • Demonstrated excellent time management skills and organization skills throughout the department to increase productivity and sales performance.

9. Patients

Here's how patients is used on department specialist resumes:
  • Performed insurance verification for new and self-pay patients to facilitate reimbursement for the services rendered.
  • Evaluate and treat patients in the emergency room, field or at private residence according to protocol or physician.
  • Acted as liaison between patient accounts department, patients and their medical insurance carriers q Resolved guest complaints.
  • Processed 400-500 refunds per month to patients, insurance companies, collection agencies, and physician's offices.
  • Schedule appointments* Paper work for patients, file and billing* Check vitals, blood sugar and give vaccinations

10. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how stock room is used on department specialist resumes:
  • Control of stock in the children s department and stock room.
  • Maintained organized stock room and selling floor Ensure promotions are accurate and merchandised to the company s standards.
  • warehouse and stock room lead, excelled at cashier and sales and lead in electronics knowledge.
  • Demonstrate product to customers.Maintain shoe department and stock room also.
  • Recorded shipment information and organized an effective stock room.

11. Standard Operating Procedure

Here's how standard operating procedure is used on department specialist resumes:
  • Drive profitable sales growth by planning and executing company merchandising direction through standard operating procedure execution in my department.
  • Prepare and maintain documents such as standard operating procedures and batch records.
  • Deliver timely standard operating procedure execution (i.e.
  • Drive profitable sales growth with planning and executing merchandising direction Deliver standard operating procedure execution (i.e.

12. Inventory Control

Here's how inventory control is used on department specialist resumes:
  • Directed and monitored office related equipment and supplies including inventory control and shrinkage; reordered materials as needed.
  • Coordinated logistics with off-site warehouse for receiving and inventory control.
  • Participate in loss prevention and inventory control programs.
  • Perform inventory control including material transfer, cycle count and stock status/reorder point activities.
  • Demonstrated track record of achieving corporate metrics on sales and inventory control.

13. Gross Profit

Here's how gross profit is used on department specialist resumes:
  • Modified retails to coincide with price changes, ensuring gross profit stability and growth.
  • Reviewed and approved inventory and gross profit numbers for weekly close process.
  • Reviewed and corrected extremes in gross profit margins on a weekly basis.
  • Rank number 1 or 2 out of 11 reps in percentage of gross profit per vehicle cost.
  • Served as sales and brand representation of Audi line, maintaining acceptable volume and gross profit levels.

14. Customer Complaints

Here's how customer complaints is used on department specialist resumes:
  • Resolve customer complaints, greet customers entering establishment, and bag merchandise.
  • Researched Customer Complaints & Issues.
  • Troubleshooted more than 100 network related customer complaints by optimizing network parameters and helped radio network planningdepartment save from yearly budget.
  • Maintained trust department investments for bank customers Communicated with bank customers regarding accounts Resolved customer complaints
  • Track inventory Order and return parts Dispatch technicians Answer Incoming Phone Calls Contact Vendors Set Up Deliveries Handle and Solve Customer Complaints

15. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how data entry is used on department specialist resumes:
  • Enhanced operational performance thoroughly executing data entry, coding, scanning and filing.
  • Make changes noted above when needed due to team being shorthanded via data entry.
  • Submitted calculations for data entry by the Payroll office for all assigned CTE Faculty.
  • Performed data entry, head teller transactions, bill payment and wire transfer operations.
  • Perform significant amount of data entry to Excel spreadsheets for scan-based product distributions.
What skills help Department Specialists find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want. Get Started
The eight most common skills based on Department Specialist resumes in 2023.

skills are in demand

Skill Page Callout

Jobs With Trending Skills

Department Specialist Jobs You Might Like

Department Specialist Skills

List Of Skills To Add To Your Department Specialist Resume

According to recent trends, the most relevant department specialist Resume Keywords for your resume are:

  • Product Knowledge
  • Drive Sales
  • Cleanliness
  • Customer Satisfaction
  • Customer Service
  • Office Equipment
  • Sales Floor
  • Excellent Time Management
  • Patients
  • Stock Room
  • Standard Operating Procedure
  • Inventory Control
  • Gross Profit
  • Customer Complaints
  • Data Entry
  • Strong Analytical
  • PowerPoint
  • Loss Prevention
  • Profitable Sales Growth
  • Travel Arrangements
  • Financial Data
  • SharePoint
  • Expense Reports
  • Medicaid
  • Credit Card
  • Computer System
  • Inventory Management
  • POS
  • Sales Associates
  • Scheduling Appointments
  • HR
  • Telephone Calls
  • ACH
  • Collating
  • Customer Inquiries
  • Journal Entries
  • Customer Care
  • Albertsons
  • Customer Relations
  • Customer Issues
  • Supervalu
  • Product Placement

Real Examples Of Department Specialist Resumes That Use These Skills

Department Specialist jobs

Ready To Start Your Department Specialist Resume?

Choose Your Current Work Experience To Start Creating Your Resume

Entry Level icon

Entry Level

Junior Level icon

Junior Level

Mid Level icon

Mid Level

Senior Level icon

Senior Level

Management icon


Executive icon


Online Courses For Department Specialists

One of the best ways to acquire the skills needed to be a department specialist is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since department specialists benefit from having skills like product knowledge, drive sales, and cleanliness, we found courses that will help you improve these skills.

Advertising Disclosure

1. Customer Insights: New Product Development Orientation


This course is the first in the Customer Insights and New Product Development (CIPD) specialization. It will introduce learners to the tools and process of gathering customer insights for identifying and developing new product opportunities. Through an integrated set of five modules and hands-on project experiences, learners will acquire the knowledge and skills to turn their ideas gained from understanding customer needs into innovative new products...

2. Audit - Financial Statement


Learn the audit process from planning to audit report form a Certified Public Accountant (CPA)...

3. Financial Accounting-Adjusting Entries & Financial Statement


Adjusting entry creation, posting adjusting entries to a worksheet, creating financial statements from the trial balance...

4. Start Improving Customer Service


Creating a Customer Service advantage in Your department or business through communication and Customer Management...

5. Tableau Data Analyst/Specialist Desktop Certification


From beginners to skills needed for Data Analyst or Desktop Specialist certifications. Tableau 2022, 2021, 2020, 2019...

6. Tableau Desktop Specialist Certification Guide


Tableau Desktop Specialist Certification Exam Subjects Covered in Detail! + Real World Case Study & 2 Practice Tests...

7. Customer Service Training Keys To Satisfy Your Customers


An introduction to customer service and its importance in any business...

8. Product and Service Management


Know the Work that is Involved in Getting a Product Onto the Shelf and a Service Ready for Effective Delivery...

9. Travel Hacking and Credit Card Reward Basics!


Credit cards offer HUGE sign up bonuses!...

10. Financial Statement Analysis Ratio Analysis


Horizontal analysis, vertical analysis, ratio analysis-liquidity & efficiency, solvency, profitability, & market ratios...

11. Tableau Certification: Desktop Specialist + Data Analyst


Complete guide to acing the 2021-2022 Tableau Desktop Specialist & Certified Data Analyst exams (2 full practice tests!)...

12. Computer Literacy & Basic Computer Skills for Productivity


Enhance Productivity With This Basic Computer Course: An Introduction To Computers, Microsoft Windows, & the Apple Mac...

13. Cold Calling for B2B Sales: How to Prospect over the Phone


B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

14. PHP for Beginners to Inventory POS Sales Project - AdminLTE


Create Inventory POS System Project With Billing by use of Bootstrap Responsive AdminLTE Dashboard With PHP PHP7 MYSQL...

15. Cryptocurrency Financial Crime Compliance Bootcamp


Blockchain/Crypto Financial Crime Money Laundering Terrorist Financing AML & CTF Regulation Compliance Tools...

16. Interpreting financial statements


Achieve proficiency in interpreting the financial statements of a company. Learn how to prepare financial ratios...

17. How to Read Financial Statements: Build Financial Literacy.


Read financial statements and speak the language of business without the drudgery of a traditional accounting course...

18. Tableau Data Analyst & Specialist Certifications /w Datasets


Get ready for Tableau Certifications: Specialist Desktop & Data Analyst. Hands-On Datasets & Exam Guarantee!...

19. Customer Service


How to Approach New Customers and Maintain Existing Ones...

20. The Ultimate Gmail Productivity System For Business


Learn over 20 different strategies and tools to cut your time spent on email in half and massively increase productivity...

resume document icon

Ready To Build Your Resume?

resume document icon

Ready To Build Your Resume?