We calculated that 14% of Department Specialists are proficient in Product Knowledge, Drive Sales, and Cleanliness. They’re also known for soft skills such as Math skills, Persistence, and Selling skills.
We break down the percentage of Department Specialists that have these skills listed on their resume here:
- Product Knowledge, 14%
Specialized in product knowledge to effectively and honestly sell merchandise to consumer.
- Drive Sales, 11%
Deliver standard operating procedure execution to help drive sales.
- Cleanliness, 11%
Recovered, replenished, and maintained cleanliness of the Men's Department.
- Customer Satisfaction, 9%
Managed non-routine calls & interactions with customers that required problem solving skills to ensure customer satisfaction.
- Customer Service, 9%
Ensured accurate and timely resolution to questions by providing excellent customer service to vendors and retailers in regard to invoice processing.
- Office Equipment, 8%
Involved with researching new office equipment and requisitioning.
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Most department specialists list "product knowledge," "drive sales," and "cleanliness" as skills on their resumes. We go into more details on the most important department specialist responsibilities here: Math skills can be considered to be the most important personality trait for a department specialist to have. According to a department specialist resume, "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." Department specialists are able to use math skills in the following example we gathered from a resume: "use complex mathematical formulas to make eligibility determinations for medicaid and other programs. " Another commonly found skill for being able to perform department specialist duties is the following: persistence. According to a department specialist resume, "a large number of attempted sales may not be successful, so sales workers should not be discouraged easily." Check out this example of how department specialists use persistence: "combine patience, determination, and persistence to troubleshoot utility department issues by contacting vendors daily. " Selling skills is also an important skill for department specialists to have. This example of how department specialists use this skill comes from a department specialist resume, "retail sales workers must be persuasive when interacting with customers" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "maintained shoe sales floor/stockroom organization and cleanliness. " A thorough review of lots of resumes revealed to us that "interpersonal skills" is important to completing department specialist responsibilities. This resume example shows just one way department specialists use this skill: "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." Here's an example of how this skill is used from a resume that represents typical department specialist tasks: "provided a high level of customer service based on outstanding communication and interpersonal skills. " As part of the department specialist description, you might find that one of the skills that might be helpful to the job is "customer-service skills." A department specialist resume included this snippet: "retail sales workers must be responsive to the wants and needs of customers" This skill could be useful in this scenario: "provided and serviced consistent quality customer care to both internal and external customers. "
See the full list of department specialist skills.
We've found that 53.5% of department specialists have earned a bachelor's degree. Furthermore, 5.7% earned their master's degrees before becoming a department specialist. While it's true that most department specialists have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every six department specialists did not spend the extra money to attend college.
Those department specialists who do attend college, typically earn either business degrees or accounting degrees. Less commonly earned degrees for department specialists include psychology degrees or communication degrees.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a department specialist. We've found that most department specialist resumes include experience from Rural King, Takeda Pharmaceuticals U.S.A., Inc., and C-A-L Ranch Stores. Of recent, Rural King had 45 positions open for department specialists. Meanwhile, there are 13 job openings at Takeda Pharmaceuticals U.S.A., Inc. and 6 at C-A-L Ranch Stores.
But if you're interested in companies where you might earn a high salary, department specialists tend to earn the biggest salaries at Springs Charter Schools, University of California, Berkeley, and General Atomics. Take Springs Charter Schools for example. The median department specialist salary is $66,138. At University of California, Berkeley, department specialists earn an average of $64,490, while the average at General Atomics is $64,207. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on department specialist salaries across the United States.
If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Apple, United States Army Corps of Engineers, and Macy's. These three companies have hired a significant number of department specialists from these institutions.