Department store manager job description

Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.

We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Store Managers
at Dollar Tree are responsible for the following:
Managing the profitable operation of a retail store with emphasis on recruiting, hiring, training and developing store associates in both operations and merchandising Performing all opening and closing procedures Implementing all operational and merchandising direction that is communicated from the Store Support Center Maintaining a high standard of merchandising, placement, store signage, and proper display techniques to create an inviting atmosphere for customers Assisting in the realization of your store's maximum profit contribution Protecting all company assets Maintaining a high level of good customer service Creative problem solving in the areas of: Associate Development Maximizing Sales Potential Controlling Expense and Shrink Merchandise Display Store Signage Placement



What we need from you:
Must possess minimum 3 years prior retail management experience Background in dealing with hardlines or variety merchandise, BIG BOX experience a plus Strong productivity management ability in freight processing Strong communication, interpersonal and written skills Ability to work in a high-energy team environment

Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:

•Plexiglass guards at cash registers
•Associates conduct home health screenings two hour prior to their shift
•Managers conduct in-store health screenings of each associate prior to shift
•Cleaning protocols that include hand sanitizer and supplies to clean throughout the day
•Social Distancing by maintaining at least six feet between yourself and shoppers
•Face masks and gloves for Associates to wear during their shifts

Dollar Tree proudly offers our full-time store management Associates with an opportunity to earn a bonus each month if key performance goals are achieved.

We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program


NOTE: There are differences in job duties for our store types that may vary from this job posting. Review our job descriptions posted on our Career Center.



Dollar Tree is an equal opportunity employer.

Introduction

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

Overview

Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as a Department Manager. The Department Manager must be knowledgeable about department and store operations, to provide outstanding customer service to the academic and co-curricular community. You will ensure that your area of responsibility is maintained, properly merchandised, and operationally sound.

Responsibilities

As a Department Manager you will support all store operations and departments in partnership with the management team. You will provide direct oversight of one or more departments in the store or for specified operational functions. You must be knowledgeable about department and store operations, provide outstanding customer service to the academic and co-curricular community and ensure that your area of responsibility is maintained, properly merchandised and operationally sound.

Expectations:

* Assist in the daily operation of the store in partnership with the Store Manager, Assistant Store Manager and the management team.
* Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members to ensure compliance with all standards of operation.
* Utilize analytical skills and knowledge of the campus you support to best manage the day to day operations and make decisions.
* Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects to ensure the proper execution of the workload.
* Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary.
* Maintain an appealing sales floor-tag, shelf, arrange, clean, and organize product or space within the store.
* Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
* Full-time positions require availability to work at least 30 hours on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.

Physical Demands:

* Frequent movement within the store to access various departments, areas, and/or products.
* Ability to remain in a stationary position for extended periods.
* Frequent lifting.
* Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

COVID-19 Considerations:

Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

Qualifications

* 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
* High school diploma/GED required.
* Outstanding customer service skills to match customers to products that meet their needs.
* Basic reading, writing and accounting skills required.
* Excellent customer service and communication skills needed.
* Strong interpersonal, communication, and problem solving skills.
* Ability to work a flexible schedule including evenings, weekends, and holidays.

EEO Statement

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.