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Department supervisor jobs in Anchorage, AK

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  • Supervisor, Stocking

    Holland America/Princess Alaska-Yukon Land Operations 3.8company rating

    Department supervisor job in Anchorage, AK

    Department Food and Beverage Employment Type Seasonal - Full Time Location Rail Services Workplace type Onsite RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
    $26k-29k yearly est. 51d ago
  • Wine Department Sales Lead - Brown Jug - Store 242

    Brownjugalaska

    Department supervisor job in Anchorage, AK

    Brown Jug is a premium retailer of wine, beer, and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. We provide our customers with convenience, selection, and top-notch service! The Wine Department Sales Lead provides leadership and direction, in partnership with the Store Manager. This role focuses on delivering exceptional customer service, training team members in product knowledge, and upholding store standards. The Wine Department Sales Lead is responsible for fostering a strong sales culture while ensuring operational excellence, achieving financial goals, and maintaining store standards. This position will assist the Anchorage Warehouse store (242) at 4140 Old Seward Highway, Anchorage AK, 99515. Primary/Major Duties and Responsibilities (Essential Functions): People Management: Foster a positive work culture, that makes the store an inviting place to work Act as a role model by coaching, mentoring, and inspiring team members Delegate tasks effectively and set clear priorities Communicate concisely with the team through effective huddles, meetings, and coaching sessions, keeping everyone informed Provide sales coaching strategies that empower our Sales Lead(s) and Store Associates to enhance product knowledge, improve customer engagement, and drive sales performance Train store staff on product knowledge, specific to the wine department Customer Experience: Deliver exemplary customer service Greet every customer within 30 seconds of entering the department or store Engage customers to understand their needs and recommend suitable products Drive sales by introducing new products and private label selections Use company-approved selling techniques to maximize each customer's purchase Encourage additional purchases at checkout and express appreciation to customers Act as the store's wine expert, educating customers on unique products and Brown Jug's private label offerings Lead department product rollouts and new product launches Evaluate the effectiveness of promotions and programs, providing recommendations to the Store Manager and Category Sales Manager Schedule Requirements: To lead by example and ensure awareness of all store operations, all Wine Department Sales Leads are required to work schedules aligned with customer flow patterns: Ability to work a flexible retail schedule, including evenings and weekends Thursdays and Fridays until 7:00 PM Saturdays until 6:00 PM Financial Responsibilities: Plan and organize labor, inventory, and finances to ensure short- and long-term success Meet or exceed financial targets, in collaboration with the Store Manager Create orders based on inventory needs to meet inventory targets, while maintaining appropriate stock levels to support sales goals, minimize shrink, and align with budgeted financial objectives Review and research negative inventory Conduct product cycle counts Day-to-Day Operations: Pull products from backstock, as needed, and ensure shelves are fully stocked Check for negatives, conduct counts, and make corrections as needed Determine which distributors need to have purchase orders created for their product categories, and create purchase orders for them using the order guide When product deliveries arrive, check in and receive the inventory Ensure that all received products are off the sales floor as soon as possible by merchandising them or placing them in the back room Join the Store Manager or Assistant Store Manager for the daily huddle, and communicate product information or priorities to the rest of the team Ensure assigned categories are fully tagged with shelf tags, exclusive tags, highly rated tags, and sales tags Build and maintain product displays, as determined by the monthly planner Actively greet, engage, and upsell customers on the sales floor Act as the store expert for assigned categories, and share selling techniques and product information with other staff members Regulatory Compliance: Ensure all Occupational Health and Safety (OHS) and Loss Prevention (LP) requirements are met Comply with AMCO regulations and other government guidelines Adhere to all Afognak Native Corporation policies, with a strong focus on social responsibility Skills, Qualifications, and Experience: Work Experience: Strong product knowledge and a passion for educating staff about beer Excellent communication skills, with a focus on improving teamwork and store performance Professional, well-organized, and proactive in driving department success Education: High School Diploma or equivalent TAPs Certification First-Aid Certification preferred WSET (Wine and Spirit Education Trust) Level II, Introductory or Certified Sommelier, or Certified Specialist of Wine or equivalent certifications preferred Physical Requirements: Ability to safely lift up to 50 pounds Ability to stand for extended periods Comfortable using ladders Other Skills and Capabilities: Highly self-motivated and customer service driven Effectively lead a large team Strong sales background, with a proven track record of success Strong verbal and written communication skills Must pass a background check Must have access to reliable transportation Proficient in computer skills, including Microsoft Office (Excel, Word, Outlook, and PowerPoint) to support reporting, inventory management, and communication tasks Strong understanding of store operating reports Workplace Hazards: Lifting and handling materials: Risk of musculoskeletal injuries Slips, trips, and falls: Potential for workplace accidents Equal Opportunity Employer Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates including but not limited to Liquor Stores USA North Inc. dba Brown Jug and dba Gold Rush Liquor (collectively referred to as “Afognak” or “Company”) is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information or any other characteristic protected by applicable federal, state or local laws (collectively, “Protected Status”). Pay Transparency and Company Benefits The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law. Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Benefits are based on the role for which an employee is hired. Privacy Afognak Native Corporation and its subsidiaries Alutiiq, LLC, Afognak Commercial Group, LLC, and Alutiiq Professional Consulting, LLC, and their various subsidiaries, including Liquor Stores USA North Inc. DBA Brown Jug and Liquor Stores USA North Inc. DBA Gold Rush Liquor (collectively referred to as “Afognak” or “Company”), respect your privacy and treat the information you provide us, including your Personal Information (“PI”) and Sensitive Personal Information (“SPI”), with care. Visit the Company's privacy website for more information.
    $32k-60k yearly est. Auto-Apply 4d ago
  • Area Supervisor Student Nutrition

    Anchorage Schools

    Department supervisor job in Anchorage, AK

    Professionals and Supervisors/Area Supervisor Student Nutrition Additional Information: Show/Hide Bargaining Unit: ACE Work Year: 230 days per year, 12 contract payments Work Day: 8 hours per day FTE: Full time, 1.0 FTE Salary: ACE 7, step A to P ($55,683 - $80,309), DOE Job Summary The Student Nutrition Area Supervisor directly supervises school-based Student Nutrition personnel at multiple Anchorage School District locations. The supervisor partners with and supports school kitchen teams to deliver high-quality, nutritious meals that meet all district, state, and federal requirements. This position coaches site managers, promotes collaborative problem-solving, and serves as the primary connection between school administrators and the Student Nutrition central office. The position has a retirement association with the Public Employees' Retirement System (PERS). Job Requirements The following are required: * An associate's degree in culinary arts, nutrition, hospitality management, business management, or a closely related field. Years of experience may be considered in lieu of the degree requirement. * A minimum of three years of experience with supervision, training, and evaluation of employees. * Ability to plan, organize, and supervise the work of others. * Proficiency in working with Microsoft Office Suite and related programs. * Scheduling skills such as timeline development, planning, and reporting. * Work experience evidencing the ability to maintain cooperative and productive working relationships with inter-departments, students, and the public. * Must possess a valid driver's license. The following are preferred: * A bachelor's degree in management, business, nutrition, or a related area. * Previous management experience in a large-scale food service operation. * Work experience in leading and managing geographically dispersed teams of employees. * Knowledge of USDA Child Nutrition Programs, such as the National School Lunch and School Breakfast Programs. * An understanding of food safety guidelines and regulations as they relate to food service. Essential Job Functions * Conducts onsite visits with cafeteria teams, delivering timely coaching and training that foster staff development in areas such as meal patterns, allergy management, line flow, just-in-time food production, inventory management, ordering, building administration communication, meal times, proper food safety and quality, and related. * Performs and documents routine site visits and annual program reviews. Reviews and documents necessary corrective actions with school-based staff. * Assesses operational processes such as line flow and meal presentation and implements measurable improvements. * Ensures sanitation, food, and employee safety procedures are followed and documented. * Maintains knowledge of food-safety regulations and delivers staff training to ensure site compliance. * Plans, organizes, and leads while promoting a collaborative, supportive culture. * Serves as a communication liaison between principals, school staff, parents, students, and the Student Nutrition Department. * Conducts annual and routine training to assure school-based personnel understand job expectations, program policies, procedures, and how to meet department objectives. Provides follow-up training/coaching with staff to ensure comprehension and proficiency. * Reviews site submissions of mandatory daily, weekly, and monthly reports and supporting documentation, verifying for accuracy, and returning for correction when necessary. * Works side-by-side with cafeteria teams to conduct monthly food inventories and regular audits of small and large equipment, approve necessary repairs, and collaboratively recommend timely replacements or upgrades that keep kitchens operating smoothly and efficiently. * Collaborates with the business development manager, school principals, café managers, and other key interview team members to hire the right teammates-supporting recruitment and interviews, coordinating hiring paperwork, leading site-based onboarding, and providing ongoing coaching while tracking performance growth. * Coordinates with the substitute dispatch team to ensure daily staffing of sites and provide on-site help as necessary. * In coordination with the business development manager or designee reviews and approves employee timecards, reviews and approves leave requests, and verifies the biweekly payroll of school-based staff. * Ensures school-based managers follow proper conduct. Leads and coaches through progressive corrective conversations or disciplinary actions as needed, documenting all steps. * Collaborates with Student Nutrition leadership and relevant department staff to address current and future training needs for the department. Physical /Mental Demands The physical demands of this job require frequent standing, walking, sitting, speaking and hearing. Specific visual abilities are also required. The employee is regularly required to reach with his/her hands and arms and occasionally lift items weighing less than 40 lbs. Additionally, the employee must be able to understand vague and implicit instructions, be able to readily recall facts and details, handle conflict and make effective decisions under pressure. The employee must have the ability to effectively manage the stress of working with students, parents, and other employees representing diverse cultures, personalities, and work styles in a dynamic work environment. The Anchorage School District is committed to providing reasonable accommodations, according to applicable state and federal laws, to all individuals with a qualified physical or mental disability. Work Environment Work is performed in a professional environment with a wide variety of individuals having differing functions, personalities and abilities, including working with diverse groups of people in a variety of different settings. While performing the duties of this job the employee may be regularly exposed to a video display. The employee may be exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Additional Job Information This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job related duties as requested by any person authorized to give instructions or assignments. Anchorage School District (ASD) employees must possess the ability to read and write in English. This also includes the ability to communicate in English with school staff, co-workers, and the public; as well as have the ability to comprehend and carry out oral and written directions and understand and follow English instructions and written documents. Offers of employment are contingent upon completion of a satisfactory criminal background check. For certificated positions, this is in addition to the background check conducted through the certification process with the Alaska State Department of Education and Early Development (DEED). This position may be required to work in ASD facilities on the military installations (JBER). Please visit the government REAL ID website for additional information. The Anchorage School District is an equal employment opportunity employer.
    $55.7k-80.3k yearly 5d ago
  • Area Supervisor_june05

    Testsd1681

    Department supervisor job in Anchorage, AK

    Job DescriptionResponsibilities: *Area supervisors oversee and coordinate activities of the employees they supervise. The specific activities depend upon the type of business and the area that the supervisor is managing. The supervisor may also be responsible for maintaining records, such as production averages, and managing employee time and vacations. Depending upon the area of work, the supervisor might also have responsibilities related to staff recruitment, performance and professional development. Key Skills * Experience in the industry being supervised is fundamental for an area supervisor, as it not only assists with applicable experience but also serves to build credibility among subordinate employees. It is essential for the manager to have an excellent understanding of current trends within the industry and the business itself. Another essential skill is well-developed, strong communication skills as the supervisor will be required to effectively communicate with management and subordinate employees in both verbal and nonverbal methods. Finally, attention to detail is critical to being an area supervisor, particularly if supervising production areas Train employees in their job duties to ensure smooth and continuous operations of branch office. Interview and recruit new candidates when necessary. Maintain employee attendance records and leave reports. Assist in implementing new policies and procedures to meet business goals. Manage performance evaluation and appraisals for employees. Perform uniform distribution and locker assignment for employees. Develop safe, positive and achievement-oriented working environment. Implement production plans in accordance with the approved schedule. Monitor ongoing work, identify problems and find remedies. Initiate continuous improvements of procedures and technology for operating excellence. Respond to the customer's questions and complaints in a timely manner. Develop behavioral and disciplinary standards for employees. Supervise the daily operations of branch office. Ensure employees follow safe work practices and company standards. Develop operating budget and control expenses within that budget.
    $61k-76k yearly est. 19d ago
  • Sales Lead - Brown Jug - Store 242

    Liquor Stores USA 4.6company rating

    Department supervisor job in Anchorage, AK

    Job Description Brown Jug is a premium retailer of wine, beer, and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. As a Sales Lead, you'll engage with Brown Jug customers, provide top-notch customer service, and help educate them about the great products we offer. If you are passionate about wine, beer, or spirits, or just love helping others find the perfect bottle to take home, this is the job for you! This position will assist the Brown Jug Anchorage Warehouse store (242) located at 4140 Old Seward Highway. Primary/Major Duties and Responsibilities (Essential Functions): Greet customers and engage them in conversation to identify their shopping needs “Build the Basket” by recommending additional items to customers Answer customer questions and resolve their concerns Motivate and energize sales associates to focus on great customer service Educate customers on company initiatives like the current sales and features, products exclusive to Brown Jug, and special offerings such as Brown Jug's wine club Help keep the store clean, organized, stocked, and tagged Support the store management team as needed Additional Duties as assigned Payrate: $19.00 to $22.00 per hour Brown Jug supports educational-based pay increases, that can increase your hourly rate to over $30.00! Required Qualifications and Experience: Must be 21 years of age or older Strong communication skills for interactions with customers and sales staff Knowledge or interest in wine, beer, and/or spirits Retail sales experience, or related customer service training a plus Alcohol Server Card (Can be obtained after your job offer) Equal Opportunity Employer Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates including but not limited to Liquor Stores USA North Inc. dba Brown Jug and dba Gold Rush Liquor (collectively referred to as “Afognak” or “Company”) is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information or any other characteristic protected by applicable federal, state or local laws (collectively, “Protected Status”). Pay Transparency and Company Benefits The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law. Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Benefits are based on the role for which an employee is hired. Privacy Afognak Native Corporation and its subsidiaries Alutiiq, LLC, Afognak Commercial Group, LLC, and Alutiiq Professional Consulting, LLC, and their various subsidiaries, including Liquor Stores USA North Inc. DBA Brown Jug and Liquor Stores USA North Inc. DBA Gold Rush Liquor” (collectively referred to as “Afognak” or “Company”), respect your privacy and treat the information you provide us, including your Personal Information (“PI”) and Sensitive Personal Information (“SPI”), with care. Visit the Company's privacy website for more information.
    $19-22 hourly 7d ago
  • Retail Supervisor, Full Time - Dimond S/C

    The Gap 4.4company rating

    Department supervisor job in Anchorage, AK

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience. What You'll Do * Consistently treat all customers and employees with respect and contribute to a positive work environment. * Promote customer loyalty by educating customers about our loyalty programs. * All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience. * Support sales leader during (non-peak) hours, with the customer as the primary focus * Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner * Build and share expertise in the product lifecycle * Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * You embody Gap Inc's Purpose, Mission, Vision, Values and Behaviors * Provides clear and direct communication of expectations. * Ability to utilize technology effectively to engage with customers and team to meet goals * Demonstrate interest and initiative towards continuous improvement and growth * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $36k-40k yearly est. 7d ago
  • Retail Supervisor ($25/hr, DOE) - UAA Creekside

    NMS USA 4.2company rating

    Department supervisor job in Anchorage, AK

    The Retail Supervisor position is responsible for supervising employees engaged in serving food and beverage in a university setting. Responsibilities * Administers, supervises, and directs ongoing business activity for multiple retail outlets. * Implements an organized system of supervision and formal operating procedures. * Maintains excellent customer service standards with a focus on continuous improvement. * Sustains a friendly, approachable demeanor and handles guest concerns and complaints quickly while increasing retention. * Directs, trains, supervises, leads, evaluates, and develops assigned personnel to keep them informed and motivated. * Makes sure the responsibilities, authorities, and accountability of all assigned employees are defined and understood. * Develops, updates, and implements training materials and programs in a variety of areas to include customer service, food preparation, cash handling, equipment usage, food safety/sanitation, physical safety, etc. * Implements and oversees food sanitation programs, including the HACCP (Hazard Analysis Critical Control Points) Program. * Ensures that all Food Safety Standards, food HACCP Logs, Calibration Logs, Sanitation Logs, and Freezer Refrigerator Logs are maintained daily. * Is accountable for the delivery of high-quality food and beverages as well as ensuring all activities and operations comply with applicable internal and external regulations. * Assigns and coordinates work of employees in food and beverage to promote efficiency of operations; planning, assigning, and directing work. * Assists Retail Manager in supporting all Retail operations. * Supervises serving of meals and beverages. * Oversight of correct portion control. * Supports an active safety program. * Manages the POS system and provides training to new hires. * Responsible for ordering supplies, stowage, maintaining control, and weekly inventories. * Assists Retail Manager with sales tracking, tracking waste, and cost controls. * Assists in handling of cash, counting daily tills, making change, bank deposits, and bank orders. * Assists with interviewing, hiring, and training employees. * Holds employees accountable to department's policies and procedures. * Appraising performance; rewarding and disciplining employees * Addressing complaints and resolving problems. * Actively supports and participates in performance improvement activities. * Must have personal maturity and poise; the ability to remain composed under pressure, to make sound decisions, and to manage diversity. * Personal drive and energy a liking of challenges and opportunities to innovate. * Ability to work independently and complete assignments in a timely manner. * Assists coworkers during staffing shortages. * Other related duties may also be assigned. Qualifications * High School Diploma or GED equivalent. * Alaska Food Workers Card or ServSafe Certification, offer contingent on obtaining within 30 days. * At least two (2) years of related work experience with significant supervisory responsibilities. * One (1) year of work experience as barista. * A valid Driver's License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. * Must be fluent in speaking, reading, and writing English. * Must have computer literacy including competence in Microsoft applications and web-based applications. * Must be able to perform each of the essential duties listed above with a professional degree of competency. * Must have proven success at managing multiple tasks, projects, and subordinates. * Must understand profit attainment and profit growth. * Strong ability to lead, build diverse teams and oversee training. Preferred Requirements * At least two (2) years of formal post-secondary training in the hospitality field. * Previous work experience in managing Campus Dining or Food Service Cafeteria operations. Working Conditions and Physical Requirements Weather: Indoors and Outdoors, frequently exposed to outdoor weather conditions. Noise level: Moderate to Loud. Description of environment: Environment will vary based on the facility assigned to. Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently to constantly required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
    $34k-38k yearly est. Auto-Apply 17d ago
  • Supervisor Retail

    Advantage Sales & Marketing Dba Advantage Solutions 3.9company rating

    Department supervisor job in Anchorage, AK

    Full-Time Retail Supervisor At our Company, we grow People, Brands, and Businesses! Our Retail Merchandising Team is seeking a competitive and ambitious Supervisor with proven experience managing and motivating associates, increasing sales, and merchandising. The Retail Supervisor is responsible for achieving and maintaining all client and customer standards by overseeing and directing activities of associates within assigned territories. The ideal candidate works closely with Business Development Managers, Brands, Retail Managers, and other retail personnel to ensure business objectives are met. Take this opportunity to join North America's leading business solutions provider, and build your career working with amazing people earning competitive pay! Apply today! What We Offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Paid Training and Skills Development workshops Generous Paid Time-Off What You'll Do: Manage and direct retail associates, conduct store audits, execute and complete all retail projects. Maintain Client objectives by ensuring product(s) are fully stocked, correctly signed, properly faced, and set to schematics. Establish and maintain client relationships including work appointments. Consistently monitor and actively regulate expenses with regard to position and team budget standards. Accurate and timely communication, administrative, and coaching duties with direct reports. Qualifications: Associate's Degree Preferred. 4 years of applicable retail experience, including 2 years in a supervisory role. Excellent written and verbal communication skills. Ability to accurately complete multiple duties with frequent changes and competing deadlines. Basic computer skills and Microsoft Office proficiency. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Retail Supervisor (RS) is responsible for achieving and maintaining all Client and Customer standards by overseeing and directing activities of Retail Sales Representatives and Merchandisers within an assigned territory. This person works closely with Business Development Managers, Clients, Store Managers, and various retail personnel to ensure retail business objectives are met. Essential Job Duties and Responsibilities Business Development: will work on the achievement of in-store retail excellence goals by building goodwill with the trade and Clients, timely new item retail placement, and ensure completion of all retail projects. Client Audits: will work on the achievement of Client goals and objectives by effectively managing and directing retail personnel, conducting store audits, and executing all retail projects. Will increase brand representation and effectiveness through establishing and maintaining trade and Client relationships and by conducting Client work with appointments. Sales and Merchandising: will maintain Client objectives by ensuring product(s) are fully stocked, correctly signed, properly faced, and set to schematics. New Items: will work on the achievement of business objectives through placement of new items in all authorized stores. Shelf Standards and Conditions: will authorize items to meet Client shelf schematic standards. Call Coverage; oversee call coverage through scheduling merchandisers and reviewing reports. Budget and Expense Control: Budgeting and expense control with the goal of coming in under budget and having excellent control of expenses. Administration/Reporting: will complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc. Supervisory Responsibilities Direct Reports Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are essential duties and function of this job - Travel up to 30 % Minimum Qualifications Education Level: (Required): Associate's Degree or equivalent work experience Field of Study/Area of Experience: - 4 years of applicable experience - 2+ years supervisory experience Skills, Knowledge and Abilities Good written communication and verbal communication skills Well-organized, detail-oriented, and able to handle a fast-paced work environment Work independently Basic computer skills including familiarity with Word, Excel, and Internet usage Ability to gather data, to compile information, and prepare reports Environmental & Physical Requirements Field / Administrative Requirements Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
    $36k-40k yearly est. Auto-Apply 30d ago
  • Department Manager

    CK Hutchison Holdings Limited

    Department supervisor job in Anchorage, AK

    Share: share to e-mail Job Title: Department Manager Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: Savers, an international thrift retailer, is looking to fill Department Manager position(s). This multi-faceted role supports either the service side of our stores or the backroom product flow function (production). What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 5437 E Northern Lights Blvd, Anchorage, AK 99508 #ZR Share: share to e-mail
    $39k-65k yearly est. 46d ago
  • Merchandising Lead

    Church On The Rock 3.8company rating

    Department supervisor job in Palmer, AK

    The Merchandising Lead will support Church on the Rock's Purpose and Vision through creative leadership and oversight of product presentation, floor design, and team collaboration within our Thrifters Rock stores. This position provides direction for the visual presentation and organization of merchandise, ensuring that every display communicates excellence, value, and the heart of ministry. The goal is to create an inspiring and welcoming environment that reflects the values and culture constants of Church on the Rock, while supporting the financial and missional goals of Thrifters Rock. The Merchandising Lead will work closely with the Managing Director, staff and volunteers to plan and execute displays, maintain product flow, and train staff and volunteers in merchandising standards. This is a hands-on role requiring creativity, organization, and teamwork. The position is accountable for the performance of all stated duties and objectives in a way that reflects the values of Thrifters Rock and Church on the Rock. Leadership Structure Lead Pastor Executive Pastor of Staff Executive Director of Outreach Managing Director of Thrifters Rock Responsibilities & Duties 1. Store Presentation & Merchandising Design and maintain attractive displays that highlight featured, seasonal, or high-value items. Ensure the sales floor remains clean, organized, and aligned with Thrifters Rock's visual standards. Create and rotate displays regularly to promote freshness and encourage customer engagement. Assist in planning themed and seasonal layouts that reflect community events and holidays. Collaborate with management to ensure all store sections tell a cohesive story and reflect excellence. 2. Product Flow & Inventory Management Coordinate with donation processing team to ensure efficient flow of merchandise to the sales floor. Organize and stock merchandise in an appealing, logical manner that maximizes sales potential. Work with Managing Director to identify items for markdowns, rotation, or special promotion. Provide feedback on donation quality, product trends, and customer interests. 3. Staff & Volunteer Support Train and guide staff and volunteers in merchandising standards and display techniques. Foster a positive and creative team environment rooted in service and excellence. Provide encouragement, feedback, and hands-on support during daily operations. Communicate effectively with management to maintain consistency across store locations. 4. Mission Alignment & Culture Ensure the store environment communicates the mission and values of Church on the Rock. Serve as an example of Christlike leadership and teamwork on the sales floor. Help create a shopping experience that connects customers to the greater purpose of Thrifters Rock-supporting local and global outreach. Qualifications Born-again & living under the lordship of Jesus. Experience in retail, visual merchandising, or creative leadership preferred. Strong sense of design, color coordination, and layout. Organized and detail-oriented, able to manage multiple priorities. Excellent communication and interpersonal skills. Teachable, dependable, and collaborative. Current screening form & background check on file.
    $36k-40k yearly est. 3d ago
  • H&M Department Supervisor - Diamond Center

    H&M 4.2company rating

    Department supervisor job in Anchorage, AK

    Job Description About the Role As a Department Supervisor, you will be responsible for for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit * You are responsible for supporting the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines. * Representing yourself and the H&M brand positively during customer interactions * Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and working with your Department Manager to act on them * Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers * Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives * Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges * Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness * Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc * Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development * Retain and share your knowledge and skills with the Store team * Collaboration, planning & teamwork with in-store Visual Merchandiser team * Give & receive feedback with your colleagues to learn, develop & support each other * Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc * Ensure all procedures, routines, and legal requirements in all areas of the store are followed Retail Operations/ Visual & Commercial Execution * Secure a clean and tidy sales floor and back of house including stockroom areas * Ensure high fashion quality, visual and commercial product presentation, with good garment care * Secure good stock levels and provide input on allocation to Area team * Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided * Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) * Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store * Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc) * Responsible for opening & closing of store daily Qualifications Who You Are * To be a successful and effective Department Supervisor, you'll be an emerging leader who enjoys taking responsibility. * You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics. * You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You'll Love Working at H&M * We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability * We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years * You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues * We are an inclusive company where you're encouraged to be yourself at work * You will have access to a large global talent community, where career growth and aspirations have no limits * We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community * You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is 18.28-23.79 hourly EEOC Code: SLS Pay Status: Non-Exempt, Hourly * This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
    $29k-34k yearly est. 26d ago
  • The North Face: Floor Supervisor - Anchorage 5th Avenue Mall

    The North Face

    Department supervisor job in Anchorage, AK

    Supervisor As a Supervisor, you will direct, develop and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards. You will assume an active role in your own cross functional development through the brand's quarterly DOR rotations and Module-Based Leadership Training Program. The North Face, a VF Company At The North Face we dare to lead the world forward through Exploration . We were born to Explore. We were born to Disrupt. We were born to Lead. The North Face is the premier exploration company in the world. Founded in the counterculture of Berkeley, CA in 1966 we have a long and storied legacy of enabling exploration, loving and protecting wild places, and creating iconic and technically advanced product. We believe that exploration is a mindset - both on the mountain and off the mountain - and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places and people. By joining The North Face, you will help provide the best gear for our athletes and the modern-day explorer. You will also have the opportunity, tools and environment to more deeply explore the world around you and make meaningful, lasting connections. How You Will Make a Difference Coach and develop staff to exceed individual and store productivity goals. Engage customers in conversation around The North Face products, activities and local community events. Supervise floor coverage and activities, including opening and closing store as scheduled. In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures. Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reporting. Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies; ensures merchandise on selling floor is replenished appropriately. Partner with the Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives. Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand. Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others. What You Bring 1+ years of store management experience in a fast-paced, highly engaging retail environment Proven ability to meet and exceed sales results Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays Excellent communication skills, both verbal and written Ability to prioritize tasks in a fast-paced store environment Proven ability to meet business goals by driving results through store team Willingness and desire to learn and to share knowledge of products, local community, experiences and activities relevant to the store's customer base Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building Excellent decision-making ability in a fast-paced environment Detail orientated Proficient computer skills including word processing, spreadsheets, and software programs Preferred Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales preferred. High School Diploma or GED Physical Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.) Standing required for entire work shift Bend, lift, open and move product up to 50 pounds as needed Use ladders for visual merchandising, light adjustments, and window banner placement Free to Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. What's In It for You We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more. NEVER STOP EXPLORING™ Our Parent Company, VF Corporation VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com We just have one question. Are you in? Hiring Range: $18.22 - $26.56 USD per hour Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process. Benefits at VF Corporation: This position is a part-time or limited time position (i.e., internship) and is not eligible for all of the benefits plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting ******************** and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire. Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws. At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at ********************** . VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
    $18.2-26.6 hourly Auto-Apply 18d ago
  • Assistant Mgr, Customer Service Sales Operations (Dimond Mall)

    General Communication 4.7company rating

    Department supervisor job in Anchorage, AK

    GCI's Assistant Mgr, Customer Service Sales Operations will act as the face of the company to thousands of customers and potential customers across the state of Alaska. Manage and lead customer service sales teams to deliver superior customer experience and meet or exceed sales goals. Foster a customer-centered culture and ensure real-time floor coordination and observation by prioritizing being present and available on the sales floor interacting with customers and employees. Accountable for team results, ensuring employees deliver prompt and professional assistance, and provide accurate information on company products, promotions, and services. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: This leadership position requires the following non-delegable responsibilities: Fully own the mission, goals, operations, and results of the team and areas of responsibility. Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include: Establishing the vision and tone for the department, consistent with company culture and mission. Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately. Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential. Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI's interests and demoralize other employees. Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner. Customer Success: Oversee daily store operations, be visible and available to the team, maintain effective communication and morale, resolve escalated issues, and ensure efficient and successful processes. Foster a professional environment that promotes customer and employee engagement by actively participating on the sales floor, providing coaching, observing interactions, mentoring employees, and leading by example. Ensure customers are greeted upon entering the store, providing a friendly and courteous experience. Ensure customers are assisted in a professional manner and are provided with accurate sales support and product information. Maintain an inviting store atmosphere by ensuring displays are current to planogram, inventory levels are appropriately managed, and facilities are safe, in good repair, clean, and meet company expectations. Directly interact with customers, address their needs, and build positive relationships. Handle escalated customer concerns, problems, and complaints to successful resolution or escalate to appropriate member of management if needed. Support employees in a coaching and skill developing manner when working with customer issues. Collaborate with various internal departments to ensure high-quality customer interactions and provide solutions and suggestions for product and/or service improvements. Take appropriate action on accounts, complete all systems maintenance and paperwork thoroughly and accurately. Effectively troubleshoot billing and technical issues, provide solutions and suggestions for improvements, escalate as needed. Sales Performance: Maintain current knowledge of company products and services, pricing, and promotions. Promote company campaigns and sales, answer inquiries regarding company product lines and promotions. Train, develop, motivate, and inspire the team, ensuring they possess current and accurate product, systems, and promotional knowledge, and have the ability and confidence to close the sale. Maintain team morale and motivate teams to attain or exceed established individual and team sales goals, providing positive reinforcement and recognizing accomplishments. Hold individual team members accountable to meeting sales goals. Demonstrate patience and maintain a positive relationship with customers and team to close sales and achieve target sales goals. Manage activities and performance, track sales goals, and set individual sales targets. Implement and manage successful sales initiatives, sales results, inventory, cash balancing, and high-quality customer service. Ensure product marketing materials are accurate and available. Evaluate on-hand stock levels daily and order supplies as necessary. Provide reporting details of overall daily sales, achievements, and opportunities. Ensure security of store and merchandise, including audits of inventory, safe, and tills. Ensure transaction reconciliation is completed daily and negotiable items are secure. Conduct regular and as needed product inventory audits and reporting. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Excellent communication and interpersonal skills with the ability to patiently and accurately articulate information to internal and external customers, handle customer inquiries and complaints, and communicate effectively with the team. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. Demonstrated ability to maintain the highest levels of confidentiality with company proprietary and customer account information. Demonstrated understanding of cash management and ability to protect company assets following company policies and procedures. Ability to adhere to all company and department policies and procedures regarding compliance, customer service, product lines/campaigns/promotions, collections, design, installation, repair, commercial accounts, associated billing systems, and databases. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Ability to maintain positive relationships with customers and team to close sales and achieve target sales goals. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to effectively document procedures and technical processes. Ability to multitask in a fast-paced sales environment with positive results. Knowledgeable of telecommunications technical and troubleshooting skills regarding equipment provisioning procedures. Demonstrated skill in applications, operating systems, and hardware to include security, networking, Internet, and Telephony applications. Working knowledge of telecommunications industry products, services, and customer service activities. Demonstrated experience promoting sales, retaining customers, and ensuring customer satisfaction. Knowledge and understanding of internet, cable, wireless, LAN/WAN networking, telecommunications, data communications, and telephony topology systems. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. CHANGE MANAGEMENT: champions and supports department and company change. DECISION MAKING: uses sound, logical judgment based on data, research, and experience to choose an appropriate course of action. PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team. Demonstrated ability to analyze complex challenging problems and situations leading to optimal solutions that follow department and company policies, procedures, and sales data. Ability to schedule personnel and tasks to maximize productivity and meet priority deadlines. MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide, direct, and influence others to achieve results. Proven ability to lead a team to high levels of performance while maintaining morale and personal growth for employees. Ability to function as a positive mentor and coach and instill an environment supporting department and company goals. PERFORMANCE MANAGEMENT: sets clear performance expectations for team. Demonstrated ability to manage performance through motivation and counseling of different work styles and levels throughout the company. Ability to manage challenging employee or customer issues ensuring positive results. TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Additional Job Requirements: This is an entry level leadership position within the retail management role responsible for leading a team of direct reports. May be assigned to one or more store locations. Demonstrates working knowledge and proficiency in areas of responsibility. Performs moderate tasks and job duties, receiving general instruction on routine work and more detailed instruction on new assignments. Works under close supervision with some latitude for independent judgment. Supports higher level staff in implementing moderate to more complex projects. Expected to spend a minimum of 50% of the time being visible and actively participating on the sales floor: promoting customer and employee engagement, observing interactions, coaching, training, mentoring employees, ensuring customers are being assisted timely and accurately, and leading by example. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associate degree in business management, marketing, communications, or related field. * Minimum of three (3) years of experience in a customer service environment. * Including a minimum of one (1) year in a supervisory or management position; may be substituted with equivalent demonstrated functional leadership experience. Preferred: Telecommunications experience. Relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Most activities are conducted in an office/retail store environment under pleasant climatic conditions. Work can be intense and stressful due to a high volume of customer interactions that are sometimes emotionally charged. Work can involve long periods of simultaneously using a phone, computer terminal, or their equivalents. Requires long periods of focused mental and visual attention to documents, review and analysis of inventory and sales data (hard copy and electronic). Ability to assist customers on the retail floor at product displays, may require long periods of standing and walking. Ability to maneuver throughout the workplace as needed to deliver training and coaching to employees and to assist and demonstrate products to customers. Ability to safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 25 pounds. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Must be able and willing to work a flexible work schedule including, but not limited to, extended hours, on-call, weekends, holidays, evenings, and/or additional time before or after normal shift hours. Able to travel between retail store locations, offices, and other locations. Subject to intrastate travel throughout Alaska as needed. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
    $36k-39k yearly est. Auto-Apply 46d ago
  • PetZoo - Team Lead - Palmer

    Pet Food Experts Inc. 4.2company rating

    Department supervisor job in Palmer, AK

    Job DescriptionDescription: A Team Lead is responsible for ensuring outstanding customer service is provided during all shifts per Company standards. Supervise, lead, and direct the activities of the store personnel under the direction of the Store Manager. Accurately and efficiently answering customer questions, and direct shift operations appropriately per Company operations, while safeguarding company assts. Team Leads are trained and expected to set a good example for their teams in all areas of the store, ensuring company guidelines and policies are understood and followed. Tasks and Responsibilities: · Able to operate successfully and train others in all areas of the store: warehouse, receiving, pets department, or cashier. · Leads the team by example, building relationships with customers, providing a friendly environment, which includes greeting and acknowledging every customer, offering prompt, accurate service while following carry out procedures. · Ensure store cleanliness is maintained and projects are progressing in the Store Manager's absence. · Understands inventory control procedures and accurately counts and records product information as required. · Able to direct members in merchandising, pricing items, and stocking, following proper procedures for backstock and rotation on the salesfloor and in the warehouse. · Maintain and communicate all promotions and advertisements to other team members, coaching them. · Learns all current product and new product and able to communicate benefits to team members and customers. · Ensures self, staff, and working environment are properly maintained and reflects company standards of cleanliness and safety. · Ensures live animals are properly cared for ensuring pets remain healthy. · Dust and clean assigned areas. · Processes inter-company freight transfers for locations. · Maintain confidentiality, safety, and building security as per Company standards. · Ensures accurate cash handling procedures are followed. Creating accurate deposits and neat end of day paperwork. · Accurately reconcile daily sales transactions, deposits, and invoices. · Communicate customer requests to management, solve customers issues within level of authority. · Accurately receive product properly following scanning procedures with clear understanding of procedures for overages, shortages and damaged product. · Receives all incoming product accurately via line item receiver/handheld scanner. · Accurately pick, stack, wrap and process transfers and all outgoing product. · Weekly duties also include doing bank runs, price changes, maintaining hot transfer logs, cycle counting, inventory research, and returns to vendor. · Any other tasks as assigned from time to time by any manager. Salary: $18/hour + DOE Skills and Competencies · Ability to communicate with associates and customers · Ability to motivate, coach, train, and lead a team of peers professionally and effectively · Attention to detail · Ability to read, count, and write to accurately complete all documentation · Ability to handle live animals of all varieties without fear · Ability to operate all equipment necessary to perform the job Experience and Education: · One year of work experience with heavy cash handling required. · One year of leadership experience required. Two years of leadership experience preferred. Proficient with computers and typing is a must, able to understand MS Office Suite Programs and POS system. Requirements · Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store and warehouse, which entails lifting at least 50lbs regularly, and perform all functions as set forth above. (Palmer location requires ability to lift 50-100lbs.) · Willing to work in any area of the store as directed by the Store Manager. · Able to work varied hours/days, including nights, weekends, and holidays, as needed. · Willing to be responsible for building security when opening/closing store. · Ability to accurately handle cash and create accurate deposits. · Ability to merchandise items for maximum sales potential. · Ability to work indoor and/or outdoor as needed, even in inclement weather. · Assist Store Manager in reaching sales and profit goals. · Able to work with hay, straw, and other farm products. Requirements:
    $18 hourly 9d ago
  • Retail Supervisor, Merchandising - Dimond S/C

    The Gap 4.4company rating

    Department supervisor job in Anchorage, AK

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience. What You'll Do * Consistently treat all customers and employees with respect and contribute to a positive work environment. * Promote customer loyalty by educating customers about our loyalty programs. * All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience. * Support sales leader during (non-peak) hours, with the customer as the primary focus * Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner * Build and share expertise in the product lifecycle * Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * You embody Gap Inc's Purpose, Mission, Vision, Values and Behaviors * Provides clear and direct communication of expectations. * Ability to utilize technology effectively to engage with customers and team to meet goals * Demonstrate interest and initiative towards continuous improvement and growth * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $36k-40k yearly est. 7d ago
  • Sales Lead - Brown Jug - Store 235

    Brownjugalaska

    Department supervisor job in Anchorage, AK

    Brown Jug is a premium retailer of wine, beer, and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. As a Sales Lead, you'll engage with Brown Jug customers, provide top-notch customer service, and help educate them about the great products we offer. If you are passionate about wine, beer, or spirits, or just love helping others find the perfect bottle to take home, this is the job for you! This position will assist the Brown Jug Eagle River store (235) at 11221 Old Glenn Highway. Primary/Major Duties and Responsibilities (Essential Functions): Greet customers and engage them in conversation to identify their shopping needs “Build the Basket” by recommending additional items to customers Answer customer questions and resolve their concerns Motivate and energize sales associates to focus on great customer service Educate customers on company initiatives like the current sales and features, products exclusive to Brown Jug, and special offerings such as Brown Jug's wine club Help keep the store clean, organized, stocked, and tagged Support the store management team as needed Additional Duties as assigned Payrate: $17.00 to $19.00 per hour Brown Jug supports educational-based pay increases, that can increase your hourly rate to over $30.00! Required Qualifications and Experience: Must be 21 years of age or older Strong communication skills for interactions with customers and sales staff Knowledge or interest in wine, beer, and/or spirits Retail sales experience, or related customer service training a plus Alcohol Server Card (Can be obtained after your job offer) Equal Opportunity Employer Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates including but not limited to Liquor Stores USA North Inc. dba Brown Jug and dba Gold Rush Liquor (collectively referred to as “Afognak” or “Company”) is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information or any other characteristic protected by applicable federal, state or local laws (collectively, “Protected Status”). Pay Transparency and Company Benefits The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law. Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Benefits are based on the role for which an employee is hired. Privacy Afognak Native Corporation and its subsidiaries Alutiiq, LLC, Afognak Commercial Group, LLC, and Alutiiq Professional Consulting, LLC, and their various subsidiaries, including Liquor Stores USA North Inc. DBA Brown Jug and Liquor Stores USA North Inc. DBA Gold Rush Liquor” (collectively referred to as “Afognak” or “Company”), respect your privacy and treat the information you provide us, including your Personal Information (“PI”) and Sensitive Personal Information (“SPI”), with care. Visit the Company's privacy website for more information.
    $17-19 hourly Auto-Apply 13d ago
  • Retail Supervisor

    CK Hutchison Holdings Limited

    Department supervisor job in Wasilla, AK

    Share: share to e-mail Job Title: Retail Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: Savers, an international thrift retailer, is looking to fill Retail Supervisor position(s). This multi-faceted role supports either the service side of our stores or the backroom product flow function (production). What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 503 West Parks Highway, Wasilla, AK 99654 Share: share to e-mail
    $35k-39k yearly est. 27d ago
  • Shift Supervisor - ANC Airport, AK Airlines - (Full-time, pay DOE) - Anchorage, AK

    NMS USA 4.2company rating

    Department supervisor job in Anchorage, AK

    This position provides hands-on leadership to the mobility services team, ensuring safe, efficient, and dignified assistance to passengers with mobility needs. This role oversees daily operations, training, service quality, scheduling, and compliance with safety and accessibility standards. The supervisor ensures timely passenger transport within the terminal and to/from aircraft, adherence to security protocols, and coordination with airlines, ground services, and operations. Responsibilities * Lead daily mobility services operations, including staffing, scheduling, and task delegation to ensure timely passenger assistance and smooth passenger flow. * Supervise Mobility Specialists, and temporary staff as needed; provide coaching, performance feedback, and development opportunities. * Ensure adherence to accessibility standards and airline/airport protocols; promote safe, courteous, and respectful passenger interactions. * Monitor and enforce safety practices; promptly address safety hazards and model compliant behavior. * Assist in the training and onboarding of new staff; maintain documentation of certifications, training, and performance. * Coordinate with Airlines, Security, Gate Agents, and Ground Transportation to optimize arrivals, connections, and departures for mobility customers. * Manage documentation and records for service logs, incident reports, equipment maintenance, and incident follow-ups. * Ensure proper use, maintenance, and replacement of mobility equipment (wheelchairs, transfer devices, etc.) and report any equipment issues. * Support the General Manager/Assistant General Manager in achieving department goals, budgets, and quality metrics; provide regular progress updates. * Handle customer concerns with professionalism, resolve issues, and escalate as needed. * Promote a positive work environment, teamwork, and effective communication within the mobility team. * Perform other duties as assigned that support department success. Qualifications * High School diploma or GED equivalent. * At least one year of customer service experience. * Must be able to lift and/or move up to 50 pounds as part of routine duties and must be capable of assisting with transfers and maneuvering passengers weighing up to 350 pounds. * Proficient computer skills; ability to learn new software quickly (check-in, scheduling, incident reporting, mobility-assessment apps). * Must be available to work a flexible schedule with overtime when required. * Must be able to work effectively with a minimum of supervision or support. * Must be fluent in speaking, reading, and writing English. * Ability to pass SIDA Badge test, which includes an assessment of knowledge related to airport security protocols, access control procedures, and safety regulations in secure and restricted areas. * Ability to obtain an Alaska AOA Badge. To be eligible, applicants must meet the following criteria: * Successfully pass an FBI fingerprint-based background check. * Complete and pass a TSA Security Threat Assessment (STA). * Have no outstanding warrants or be able to provide documentation of their resolution. Preferred Qualifications * Valid Driver's License and acceptable driving record for the past three (3) years to be eligible under company vehicle insurance policy. * Six months of supervisory or leadership experience Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: This is an airport setting Physical requirements: The associate must be able to lift and/or move up to 50 pounds as part of routine duties and must be capable of assisting with transfers and maneuvering passengers weighing up to 350 pounds, using approved equipment and safety protocols While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, controls, talk or hear, pull/push carts, twist. The associate is frequently required to reach with hands and arms. The associate is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Travel: None Competencies NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained.
    $35k-41k yearly est. Auto-Apply 7d ago
  • PetZoo - Team Lead - Palmer

    Pet Food Experts 4.2company rating

    Department supervisor job in Palmer, AK

    A Team Lead is responsible for ensuring outstanding customer service is provided during all shifts per Company standards. Supervise, lead, and direct the activities of the store personnel under the direction of the Store Manager. Accurately and efficiently answering customer questions, and direct shift operations appropriately per Company operations, while safeguarding company assts. Team Leads are trained and expected to set a good example for their teams in all areas of the store, ensuring company guidelines and policies are understood and followed. Tasks and Responsibilities: * Able to operate successfully and train others in all areas of the store: warehouse, receiving, pets department, or cashier. * Leads the team by example, building relationships with customers, providing a friendly environment, which includes greeting and acknowledging every customer, offering prompt, accurate service while following carry out procedures. * Ensure store cleanliness is maintained and projects are progressing in the Store Manager's absence. * Understands inventory control procedures and accurately counts and records product information as required. * Able to direct members in merchandising, pricing items, and stocking, following proper procedures for backstock and rotation on the salesfloor and in the warehouse. * Maintain and communicate all promotions and advertisements to other team members, coaching them. * Learns all current product and new product and able to communicate benefits to team members and customers. * Ensures self, staff, and working environment are properly maintained and reflects company standards of cleanliness and safety. * Ensures live animals are properly cared for ensuring pets remain healthy. * Dust and clean assigned areas. * Processes inter-company freight transfers for locations. * Maintain confidentiality, safety, and building security as per Company standards. * Ensures accurate cash handling procedures are followed. Creating accurate deposits and neat end of day paperwork. * Accurately reconcile daily sales transactions, deposits, and invoices. * Communicate customer requests to management, solve customers issues within level of authority. * Accurately receive product properly following scanning procedures with clear understanding of procedures for overages, shortages and damaged product. * Receives all incoming product accurately via line item receiver/handheld scanner. * Accurately pick, stack, wrap and process transfers and all outgoing product. * Weekly duties also include doing bank runs, price changes, maintaining hot transfer logs, cycle counting, inventory research, and returns to vendor. * Any other tasks as assigned from time to time by any manager. Salary: $18/hour + DOE Skills and Competencies * Ability to communicate with associates and customers * Ability to motivate, coach, train, and lead a team of peers professionally and effectively * Attention to detail * Ability to read, count, and write to accurately complete all documentation * Ability to handle live animals of all varieties without fear * Ability to operate all equipment necessary to perform the job Experience and Education: * One year of work experience with heavy cash handling required. * One year of leadership experience required. Two years of leadership experience preferred. Proficient with computers and typing is a must, able to understand MS Office Suite Programs and POS system. Requirements * Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store and warehouse, which entails lifting at least 50lbs regularly, and perform all functions as set forth above. (Palmer location requires ability to lift 50-100lbs.) * Willing to work in any area of the store as directed by the Store Manager. * Able to work varied hours/days, including nights, weekends, and holidays, as needed. * Willing to be responsible for building security when opening/closing store. * Ability to accurately handle cash and create accurate deposits. * Ability to merchandise items for maximum sales potential. * Ability to work indoor and/or outdoor as needed, even in inclement weather. * Assist Store Manager in reaching sales and profit goals. * Able to work with hay, straw, and other farm products.
    $18 hourly 11d ago
  • Assistant Mgr, Customer Service Sales Operations (Wasilla, AK)

    GCI 4.7company rating

    Department supervisor job in Wasilla, AK

    GCI's Assistant Mgr, Customer Service Sales Operations will act as the face of the company to thousands of customers and potential customers across the state of Alaska. Manage and lead customer service sales teams to deliver superior customer experience and meet or exceed sales goals. Foster a customer-centered culture and ensure real-time floor coordination and observation by prioritizing being present and available on the sales floor interacting with customers and employees. Accountable for team results, ensuring employees deliver prompt and professional assistance, and provide accurate information on company products, promotions, and services. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: This leadership position requires the following non-delegable responsibilities: * Fully own the mission, goals, operations, and results of the team and areas of responsibility. * Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include: * Establishing the vision and tone for the department, consistent with company culture and mission. * Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately. * Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential. * Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI's interests and demoralize other employees. * Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner. Customer Success: * Oversee daily store operations, be visible and available to the team, maintain effective communication and morale, resolve escalated issues, and ensure efficient and successful processes. * Foster a professional environment that promotes customer and employee engagement by actively participating on the sales floor, providing coaching, observing interactions, mentoring employees, and leading by example. * Ensure customers are greeted upon entering the store, providing a friendly and courteous experience. * Ensure customers are assisted in a professional manner and are provided with accurate sales support and product information. * Maintain an inviting store atmosphere by ensuring displays are current to planogram, inventory levels are appropriately managed, and facilities are safe, in good repair, clean, and meet company expectations. * Directly interact with customers, address their needs, and build positive relationships. * Handle escalated customer concerns, problems, and complaints to successful resolution or escalate to appropriate member of management if needed. * Support employees in a coaching and skill developing manner when working with customer issues. * Collaborate with various internal departments to ensure high-quality customer interactions and provide solutions and suggestions for product and/or service improvements. * Take appropriate action on accounts, complete all systems maintenance and paperwork thoroughly and accurately. * Effectively troubleshoot billing and technical issues, provide solutions and suggestions for improvements, escalate as needed. Sales Performance: * Maintain current knowledge of company products and services, pricing, and promotions. * Promote company campaigns and sales, answer inquiries regarding company product lines and promotions. * Train, develop, motivate, and inspire the team, ensuring they possess current and accurate product, systems, and promotional knowledge, and have the ability and confidence to close the sale. * Maintain team morale and motivate teams to attain or exceed established individual and team sales goals, providing positive reinforcement and recognizing accomplishments. * Hold individual team members accountable to meeting sales goals. * Demonstrate patience and maintain a positive relationship with customers and team to close sales and achieve target sales goals. * Manage activities and performance, track sales goals, and set individual sales targets. * Implement and manage successful sales initiatives, sales results, inventory, cash balancing, and high-quality customer service. * Ensure product marketing materials are accurate and available. * Evaluate on-hand stock levels daily and order supplies as necessary. * Provide reporting details of overall daily sales, achievements, and opportunities. * Ensure security of store and merchandise, including audits of inventory, safe, and tills. * Ensure transaction reconciliation is completed daily and negotiable items are secure. * Conduct regular and as needed product inventory audits and reporting. COMPETENCIES: * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. * Excellent communication and interpersonal skills with the ability to patiently and accurately articulate information to internal and external customers, handle customer inquiries and complaints, and communicate effectively with the team. * COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. * Demonstrated ability to maintain the highest levels of confidentiality with company proprietary and customer account information. * Demonstrated understanding of cash management and ability to protect company assets following company policies and procedures. * Ability to adhere to all company and department policies and procedures regarding compliance, customer service, product lines/campaigns/promotions, collections, design, installation, repair, commercial accounts, associated billing systems, and databases. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. * Ability to maintain positive relationships with customers and team to close sales and achieve target sales goals. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. * RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. * Ability to effectively document procedures and technical processes. * Ability to multitask in a fast-paced sales environment with positive results. * Knowledgeable of telecommunications technical and troubleshooting skills regarding equipment provisioning procedures. * Demonstrated skill in applications, operating systems, and hardware to include security, networking, Internet, and Telephony applications. * Working knowledge of telecommunications industry products, services, and customer service activities. * Demonstrated experience promoting sales, retaining customers, and ensuring customer satisfaction. * Knowledge and understanding of internet, cable, wireless, LAN/WAN networking, telecommunications, data communications, and telephony topology systems. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. * CHANGE MANAGEMENT: champions and supports department and company change. * DECISION MAKING: uses sound, logical judgment based on data, research, and experience to choose an appropriate course of action. * PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team. * Demonstrated ability to analyze complex challenging problems and situations leading to optimal solutions that follow department and company policies, procedures, and sales data. * Ability to schedule personnel and tasks to maximize productivity and meet priority deadlines. * MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide, direct, and influence others to achieve results. * Proven ability to lead a team to high levels of performance while maintaining morale and personal growth for employees. * Ability to function as a positive mentor and coach and instill an environment supporting department and company goals. * PERFORMANCE MANAGEMENT: sets clear performance expectations for team. * Demonstrated ability to manage performance through motivation and counseling of different work styles and levels throughout the company. * Ability to manage challenging employee or customer issues ensuring positive results. * TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Additional Job Requirements: This is an entry level leadership position within the retail management role responsible for leading a team of direct reports. May be assigned to one or more store locations. Demonstrates working knowledge and proficiency in areas of responsibility. Performs moderate tasks and job duties, receiving general instruction on routine work and more detailed instruction on new assignments. Works under close supervision with some latitude for independent judgment. Supports higher level staff in implementing moderate to more complex projects. * Expected to spend a minimum of 50% of the time being visible and actively participating on the sales floor: promoting customer and employee engagement, observing interactions, coaching, training, mentoring employees, ensuring customers are being assisted timely and accurately, and leading by example. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Associate degree in business management, marketing, communications, or related field. * * Minimum of three (3) years of experience in a customer service environment. * * Including a minimum of one (1) year in a supervisory or management position; may be substituted with equivalent demonstrated functional leadership experience. Preferred: * Telecommunications experience. * Relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Most activities are conducted in an office/retail store environment under pleasant climatic conditions. * Work can be intense and stressful due to a high volume of customer interactions that are sometimes emotionally charged. * Work can involve long periods of simultaneously using a phone, computer terminal, or their equivalents. * Requires long periods of focused mental and visual attention to documents, review and analysis of inventory and sales data (hard copy and electronic). * Ability to assist customers on the retail floor at product displays, may require long periods of standing and walking. * Ability to maneuver throughout the workplace as needed to deliver training and coaching to employees and to assist and demonstrate products to customers. * Ability to safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 25 pounds. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Must be able and willing to work a flexible work schedule including, but not limited to, extended hours, on-call, weekends, holidays, evenings, and/or additional time before or after normal shift hours. * Able to travel between retail store locations, offices, and other locations. Subject to intrastate travel throughout Alaska as needed. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
    $36k-39k yearly est. 13d ago

Learn more about department supervisor jobs

How much does a department supervisor earn in Anchorage, AK?

The average department supervisor in Anchorage, AK earns between $30,000 and $46,000 annually. This compares to the national average department supervisor range of $33,000 to $66,000.

Average department supervisor salary in Anchorage, AK

$37,000

What are the biggest employers of Department Supervisors in Anchorage, AK?

The biggest employers of Department Supervisors in Anchorage, AK are:
  1. The Home Depot
  2. H&M
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