Department Supervisor Resume Examples 2023

Research Summary. We analyzed 6,533 department supervisor resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like The Home Depot and Kohl's. Here are the key facts about department supervisor resumes to help you get the job:

The average department supervisor resume is 325 words long
The average department supervisor resume is 0.7 pages long based on 450 words per page.
Store management is the most common skill found on a department supervisor resume. It appears on 20.9% of resumes.

After learning about how to write a professional department supervisor resume, you can make sure your resume checks all the boxes with our resume builder.

Department Supervisor Resume Example


Bruce Morris Department Supervisor Contact Information Baltimore, MD (380) 555-5436 bmorris@example.com Skills Payroll REP CLO Private Individuals CNA Patience CPR Procedures Telephone Calls Daily Tasks Employment History Department Supervisor 2020 - Present United Parcel Service Baltimore, MD Lead team implementing safety procedures to reduce injury related issues, resulting in two years with zero injuries on sort. Pack contents for shipping using established procedures and products. Store management: o Package/ship items, track shipping progress. Prepared and manage safety procedures in accordance with Company, OSHA, and DOT guidelines. Opened and closed the store based on procedures Supervisor 2019 - 2020 United Parcel Service Baltimore, MD Managed unionized workforce -Manage payroll-Meet deadlines-Ensure quality customer service-Proved on-the-job training-Provide quality safety training-Met production standards- Worked on cost savings efforts Secure facility and prepare building for morning operations including truck line up according to morning needs. Trained employees on safety procedures to prevent or reduce job injuries. Resolve individual performance issues in accordance with company policies and procedures to motivate and foster group teamwork. Supervised offsite Next Day Air facility at the client's location, including up to 15 employees. Manned information booths and held communication meetings with employees regarding benefits. Certified Nursing Assistant 2018 - 2019 Genesis HealthCare Baltimore, MD Performed tasks for residents such as feeding, dressing, bathing, grooming and many other aspects of personal care. Get vital signs as needed. Performed ADL's on 16+ residents Provide daily hygiene measures including bathing, oral hygiene, skin care, hair, and nail care. Telemarketer 2016 - 2018 K-Designers Rancho Cordova, CA Verify customer information, notate scheduling and prospective customer responses using automated dialing system and telecommunications equipment. Recorded customer information into computer database. Education High School Diploma 2016 - 2016


Emma Bennett Department Supervisor Contact Info Mooresville, NC (560) 555-8686 ebennett@example.com Skills New AssociatesSales GoalsEnsure CustomersStore ManagementAppropriate IndividualsTelephone CallsGuest ServiceGreeting VisitorsKitchen EquipmentOffice Procedures Employment History Department Supervisor 2019 - Present Lowe's Mooresville, NC Have hit sales goals and shrink numbers each year. Establish credit policies and operating procedures. Communicated and demonstrated all HR and Store Management policies, procedures and changes. Managed merchandise operations through the demonstration and communication of a strong working knowledge of merchandising products, equipment, and procedures. Team Leader 2018 - 2019 Express Scripts Orlando, FL Monitored calls, ensuring the member received the outstanding customer service they deserved and to provide coaching/feedback to my technicians. Conducted daily tier 1 and 3 six sigma business board meetings. Develop, implement and maintain materials and programs ensuring production and quality standards are met. Provide 1:1 social, communication and behavioral intervention with clients. Office Assistant 2017 - 2018 Sears Holdings Orlando, FL Cash office, general office, light customer service, moderate computer Pharmacy Associate Assisted in various clerical tasks. Coached to provide an excellent customer service experience. Processed payments, credit applications, ordered product and provided customer service, face to face or by telephone. Worked two summers input information into database to maintain and update medical files Restocked merchandise on the sales floor. Hostess Cashier 2014 - 2017 Publix Lakeland, FL Make sandwiches, slice meat, cashier, etc Cash register transactions Customer services Prepare deposits and balance cash registers Manage front end Answer phones and transfer calls 2 Provided excellent customer service as both a cashier and bakery clerk. Education High School Diploma 2014 - 2014


Victoria Lawrence Department Supervisor Indianapolis, IN vlawrence@example.com (240) 555-3557 Experience Department Supervisor 2015 - Present WalmartIndianapolis, IN Job Requirements- Responsible for assisting operation of multiple departments. Order merchandise practicing loss control and management initiatives. Help train and hire new associates, supervisors, and managers.Provide service to the customer. Supervised, trained and developed team members in accordance with company policies and procedures. Store 5883 (supercenter) Lead the successful setup and grand opening of a new store. Front End Supervisor 2013 - 2015 Ross StoresPhiladelphia, PA Supervised customer service desk Operated cash register Assisted customers Supervised employees and provided concrete guidance to support and provide excellent customer service * Resolve customer and employee complaints Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. Help my front end associates with any difficult customers. Lead cross-functionally, answering phones, unpacking shipments, stocking, and organizing products across sales floor. Assisted customers with clothing returned unwanted clothing to sales floor, and retagged clothing. Teller 2004 - 2013 Bank of AmericaJacksonville, FL Manage and settle ATM: balance, add and remove cash, process deposits Handle the tasks of processing complex financial transactions in an accurate and efficient manner. Maintained cash supply, processed deposits & balanced lobby ATM. Server And Certified Trainer 2001 - 2004 Darden RestaurantsJacksonville, FL Maintain full knowledge of all menu items, contents and preparation methods. Demonstrate genuine hospitality and delivering exceptional guest services in the bar area. Addressed diner complaints with kitchen staff and served replacement menu items promptly. Take food and beverage orders from customers Assist with selection of menu items at customer's inquiry Present receipts and take payments Skills Procedures Company Policies Retail Sales Menu Items Valuable Input Financial Transactions Ensure Customers Stock Room Customer Deposits Financial Institutions Education High School Diploma 2001 - 2001

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Department Supervisor Resume templates

Zippia allows you to choose from different easy-to-use Department Supervisor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Department Supervisor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Entry level Department Supervisor Resume example


Rose Hamilton Department Assistant Contact Info Saint Louis, MO (600) 555-4409 rhamilton@example.com Skills Company PoliciesInsurance CompaniesCustomer ServiceAccurate InformationTelephone CallsTelephone OperatorsAdministrative AssistanceGeneral PublicCustomer OrdersPowerpoint Employment History Department Assistant 2018 - Present ManpowerGroup Saint Louis, MO Analyze and rectifies customer concerns using established procedures. Established administrative procedures and policies for contractors and assisted in the development of performance standards. Provided assistance and guidance for administrative problems that occurred by provide guidelines per the SOP Focus on receiving all incoming telephone calls and operation of a multi-line telephone system including voicemail and cell phone transfer functions. Assisted in the development of executive level reports, charts and PowerPoint presentations. Use good judgment when receiving and screening incoming telephone calls to Staff Assistant, Supervisors and Administrative Staff. Transit Department Clerk 2016 - 2018 Walgreen Co Saint Louis, MO Utilized Windows based database system plus Fed Ex and UPS shipping systems. Cashier Stocking shelves & cleaning sales floor Assist customers with any questions they may have Instore photo work Receive and ensure accuracy of incoming freight. Stocked & replenished store inventory to sales floor from warehouse. Switchboard Operator 2006 - 2016 TODAYS STAFFING Washington, MI Answer phones, and taking messages. Trained and managed New operators with ease for them to achieved significant improvements in their productivity. Provided customer service to students, faculty and visitors 8. Education Some College Courses Health Care Administration 2006 - 2006 Baker College Washington, MI


Anthony Webb Department Assistant Contact Information Troy, MI (270) 555-6855 awebb@example.com Skills News Stories Community Members Data Analysis Twitter Local Businesses Traffic Reports Scheduling Appointments Radiology Procedures Multimedia Employment History Department Assistant 2018 - Present Kelly Services Troy, MI Sustained supply inventory, postage meter status, generated daily and monthly reports. Established and maintains inventory control procedures. Trained users in the proper use of hardware or software, set up workstations and printers, updated systems. State:Texas Internet Services With Kelly services, I worked as a website support representative. Assisted patient's to exam room and prepare patients for examination and/or diagnostic procedures. Volunteer Administrative Assistant 2013 - 2018 Allstate New York, NY Provided a friendly and safe environment. Ensured flow of communication for insurance documents. Complete travel arrangements, and direct, answer and follow through promptly on correspondence Experience with PowerPoint and Word, as well as Excel. Reporter 2010 - 2013 New Media Investment Group Boston, MA Photographed several town events and functions for print and online. Researched, developed and wrote feature stories for New England Press Association (NEPA) award winning newspaper. Research and write news stories on community-based issues (30+ articles published) Interview sources and research in preparation for writing Provided story ideas resulting in on-air pieces for the Investigative Unit and Good News9 franchise. Education Bachelor's Degree Business 2007 - 2010 Northeastern University Boston, MA


Matthew Mason Department Assistant Washington, DC mmason@example.com (390) 555-7662 Experience Department Assistant 2019 - Present Northrop GrummanWashington, DC Implement purchasing procedures that conform to company policy to include Health and Safety. Interfaced daily with various staff members, providing support for briefings, presentations, and award ceremonies. Coordinate travel arrangements for both individual instructors and large groups of students. Analyze content of communication to ascertain subject matter. Department Assistant 2013 - 2019 United States Department of DefenseWashington, DC Provided customer service to members and callers. Monitor classroom viewing of live or recorded courses transmitted by communication satellites. Created written communication with staff regarding schedules and expectations. Perform data entry, word processing and spreadsheets. Public Relations Internship 2012 - 2013 Special OlympicsWashington, DC Assisted in the production of all public relations and event promotion activates for Special Olympics Michigan's Southeast Region. Managed back end company website; updated website with information to the public. Assisted with the assembly and distribution of press and promotional materials, look-books and trend reports. Assisted with the fulfillment of all requests that came into the Community Relations Department. Staff writer primarily responsible for internal communications and newsletters to employees, physicians, and patients. Skills Administrative Tasks Patient Care Internal Communications Blog Posts Emergency Purchase Orders Html Internet ROI Company Website Education Bachelor's Degree Communication 2009 - 2012 University of IowaIowa City, IA

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How to make a job-winning resume:

Make sure to list hard and soft skills that are relevant to the position you're applying for on your resume. The top skills that department supervisors should have on their resume are: store management, product knowledge, plumbing.
If you're applying for an entry-level department supervisor position and you have no work experience, you can include relevant classes you took in school.

Professional Department Supervisor Resume example


Douglas Snyder Department Lead Plano, IL (760) 555-2782 dsnyder@example.com Skills Payroll Financial Needs Financial Institutions Communication Customer Deposits Financial Transactions Product Knowledge Sales Goals New Tellers Store Management Employment History Department Lead 2013 - Present MenardsPlano, IL Managed team of retail employees to meet daily, weekly, and monthly sales goals. Provide pleasant customer service in all situations, sell and explain various products. Lead Cashier 2005 - 2013 Burger KingDes Moines, IA Complete opening, daily and closing procedures/ checklists in accordance with company policies/ procedures. Cleaned sales floor and bathrooms. Maintained a clean and safe work environment while adhering to company policies and procedures. Changed codes for new stock items for store shelves. Prepared sales floor showroom for start of business day. Teller 2001 - 2005 Wells FargoDes Moines, IA Deal directly with customers, simple financial transactions; receive, process and distribute money. Maintained a solid working knowledge of bank products and services. Sales Clerk 2000 - 2001 NordstromSeattle, WA Used product knowledge and selection to build sales to help increase department sales volume. Hired to help set up the store, stock shelves. Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Trained associates on proper ATF form 4473 procedures. Education High School Diploma 2000 - 2000


Jeremy Wilson Department Lead Contact Information Bentonville, AR (490) 555-2328 jwilson@example.com Skills Ensure Customers Customer Orders WFM Product Knowledge Customers Needs Open Store Store Procedures Sales Floor Department Associates Valuable Input Employment History Department Lead 2011 - Present Walmart Bentonville, AR Team Size: 6Company: WalmartExpertise: Purge excess merchandise to the sales floor and Correct on-handamounts. Provide excellent customer serviceUphold the tone of the register areaRestocking areasAnswer multi-phone linesTeam player, punctual, honest, and organized Stock shelves, order & inventory merchandise, communication with Night Manager and stockers the order of the department. Lead Cashier 2001 - 2011 McDonald's South Boston, VA Provided excellent customer service by addressing complaints calmly and swiftly. Provided customer service Stocked condiments etc. Maintained excellent customer service, while managing money transactions. Established effective and positive communication amongst all team members. Key Holder 2000 - 2001 Dollar General South Boston, VA Maintained Store Cleanliness, Provided excellent customer service, Balanced registers, Responsible for opening and closing procedures. Provide superior customer service leadership. Crew Trainer 1995 - 2000 McDonald's New York, NY Cooked food products and cleaned up work area. Trained new crew members in the proper policies and procedures that were specified in the handbook. Prepped and prepared food items to order while maintaining a perfessional and positive attitude. Education High School Diploma 1995 - 1995


Catherine Collins Department Lead Contact Info Tampa, FL (330) 555-7775 ccollins@example.com Skills HardwareOutgoing OrdersVeteransGeneral PublicStore ManagementEmergencyProduct KnowledgeCustomer AccountsDifferent DepartmentsPayroll Employment History Department Lead 2019 - Present Nordstrom Tampa, FL Maintained and oversaw organizational communication between full and part-time employees and co-managers. Establish individual sales goals and departmental benchmarks, monitor progress and implement performance management techniques as needed. Shipping Lead 2013 - 2019 Hercules Sealing Products Tampa, FL Ensured departmental compliance with ISO 9001 Quality Management Systems. Job includes pulling parts, packaging, shipping, receiving, unit loading, quarterly physical inventory. Manage employee's daily tasks. Sit down fork lift Electric pallet jack Drexal Clamp Serviced clients such as Colgate, USF Logistics, Johnson and Johnson and Wal*Mart. Shipping Clerk 2011 - 2013 Bank of America Tampa, FL Verified incoming and outgoing shipments for accuracy. Compare assembled batches to Batch & Deposit Summary Reports to ensure accuracy and completeness of customer packages. Establish rapport and maintain credibility through professional communication with public agencies concerning classified information, policies and strict procedures. Verify and keep records of incoming and outgoing shipments preparing items for shipments managing account information computer inventory Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. Administrative Clerk 2010 - 2011 Bank of America Tampa, FL Arranged meetings and travel itineraries; answered, screened and routed telephone calls. Coordinated efforts with field leadership and traffic during emergency situations to minimize call abandonment. Education High School Diploma 2010 - 2010

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Resume tips to land the job:

If you're choosing between a resume objective or work experience and you want to fit your resume on one page, always choose work experience. However, it's ok for senior level resumes to be two full pages long.
Recruiters and hiring managers suggest short, succinct bullet points, instead of long, wordy paragraphs. Make it easy for recruiters to understand your key accomplishments, in 30 seconds.
As a rule of thumb, lead each bullet point with a verb such "Grew", "Increased", or "Developed".

Department Supervisor Resume Format And Sections

1. Add Contact Information To Your Department Supervisor Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Department Supervisor Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Department Supervisor Education

Majors

34.4%

6.3%

6.0%

5.8%

Department Supervisor Resume Relevant Education Example #1

High School Diploma 2016 - 2018

Department Supervisor Resume Relevant Education Example #2

High School Diploma 2005 - 2007

3. Next, Create A Department Supervisor Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Department Supervisor Skills For Resume

Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
Sales Floor Skills
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Valuable Input Skills
Valuable input is a piece of information provided by someone that proves to be valuable to the receiving party. It could be in meetings, interviews, consulting, or any setting where people are deliberating on a subject and someone offers a piece of information that is helpful to the matter at hand.
Millwork Skills
Millwork is all wooden produce that has been produced in a mill like moulding, trim, doors, flooring, crown moulding and wall panelling. These products are created after receiving designs and specifications from architects and designers, as these products can be used on interior, exterior or serve as decorative or functional features.

Top Skills for a Department Supervisor

Source: Zippia.com

Store Management, 20.9%

Product Knowledge, 19.5%

Plumbing, 17.5%

Math, 7.8%

Other Skills, 34.3%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Department Supervisor Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Night Stocker

Kroger

Restocked store returns to backroom inventory and pulled store merchandise for customers.
Maintained appropriate client confidentiality concerning written and verbal communication.
Performed general housekeeping, and storewide organization.
Redesigned product on shelves in establishing strategy for future purchases Provided excellent communications and customer relations Recipient of Employee Customer Service Award
Disposed of damaged and defective items, and returned them to vendors.

Work History Example # 2

Warehouse Clerk

School Specialty

Performed daily safety checks on equipment.
Executed daily operations of warehouse function.
Completed basic office tasks: filing, printing, faxing, and email communications.
Followed all procedures and kept accurate records.
Shipped orders via USPS & FedEx Used a cherry picker and forklift.

Work History Example # 3

Server And Certified Trainer

Denny's

Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.
Facilitated bilingual communications between patrons and other staff.
Helped to train new assistant mangers on POS and brand standards.
Required to learn POS system and obtain a food handling certificate.
Certified trainer of new employees to provide excellent customer service with positive reinforcement.

Work History Example # 4

Telemarketer

Farmers Insurance

Recruited previous customer and internet leads.
Prepared accurate quote for internet leads.
Prepared reports and performed data entry.
Used effective communication to interest customers in product Received a deal on first day
Filed and retrieved records, reports and other associated material.

5. Highlight Your Department Supervisor Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your department supervisor resume:

Certified Management Accountant (CMA)
OSHA Safety Certificate
Forklift Safety and Inspector
Automotive Sales Professional
Certified Sales Professional (CSP)
EPA Amusement Operators Safety Certification (EPA)
Certified Professional Coder (CPC)
Professional Certified Marketer (PCM)
Professional Credit Specialist (PCS)
Incident Safety Officer - Fire Suppression Certification (ISO)

More Certifications For Department Supervisor

6. Finally, Add a Department Supervisor Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Department Supervisor Resume Skills

Store Management

Product Knowledge

Plumbing

Math

Customer Satisfaction

Store Sales

Sales Associates

Sales Floor

Keep Management

Customer Service

Store Operations

Valuable Input

Millwork

Inventory Control

Customer Complaints

Customer Inquiries

Direct Supervision

Safety Standards

Direct Reports

Interview Process

Inventory Management

Performance Appraisals

Loss Prevention

Performance Reviews

Operational Functions

Drive Sales

Payroll

Strong Management

Disciplinary Actions

Professional Development

POS

Quality Standards

Performance Evaluations

Training Programs

Customer Issues

Guest Service

Depot

Production Schedules

Sales Reports

Store Objectives

Customer Orders

Sales Plan

Store Associates

Bank Deposits

Cash Drawers

Entry Level Department Supervisor Resume Templates

Professional Department Supervisor Resume Templates

Department Supervisor Jobs

Links To Help Optimize Department Supervisor Resumes

Updated May 19, 2023

Department Supervisor Resume Examples 2023

Department Supervisor Resume Example

Choose From 10+ Customizable Department Supervisor Resume templates

Entry level Department Supervisor Resume example

Professional Department Supervisor Resume example

Department Supervisor Resume Format And Sections

1. Add Contact Information To Your Department Supervisor Resume

2. Add Your Relevant Education To The Resume

3. Next, Create A Department Supervisor Skills Section On Your Resume

4. List Your Department Supervisor Experience

5. Highlight Your Department Supervisor Certifications On Resume

6. Finally, Add a Department Supervisor Resume Summary Or Objective Statement

Common Department Supervisor Resume Skills

Entry Level Department Supervisor Resume Templates

Professional Department Supervisor Resume Templates

Department Supervisor Jobs

Links To Help Optimize Department Supervisor Resumes

Department Supervisor Related Resumes

Department Supervisor Related Careers

Department Supervisor Related Jobs

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