Top Department Supervisor Skills

Below we've compiled a list of the most important skills for a Department Supervisor. We ranked the top skills based on the percentage of Department Supervisor resumes they appeared on. For example, 20.1% of Department Supervisor resumes contained Customer Service as a skill. Let's find out what skills a Department Supervisor actually needs in order to be successful in the workplace.

The six most common skills found on Department Supervisor resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Department Supervisor jobs:
  • Provided superior customer service by assisting customers in locating, selecting, demonstrating, and purchasing merchandise and/or services.
  • Provided customer service, which included assessing individual customer needs and meeting quality standards to ensure customer satisfaction.
  • Involved in daily customer service and effectively managed and resolved customer issues and/or disputes.
  • Focused on providing excellent customer services, while providing leadership to customer service representatives.
  • Apply sharp business acumen toward defining and implementing enhanced customer service in responsible departments.
  • Deliver excellence in customer services, including decision making/problem solving skills for service recovery.
  • Supervised Associates, Customer Service relations, Facilitate prompt flow of departmental merchandise.
  • Worked closely with customer service associates ensuring proper interactions with customers and clientele.
  • Monitored associate progress in customer service and coached when opportunities were available.
  • Provided customer service and supervised department in anticipation of impending sales events.
  • Awarded over twenty customer service awards in recognition of exceeding company expectations.
  • Provided ongoing customer service while maintaining department product control and availability.
  • Evaluated external customer service calls, determining needs and resolutions.
  • Provided training assistance to new customer service representatives and leads.
  • Retail customer service business in a general service manager capacity.
  • Supervised flooring and decor departments overseeing inventory, customer services
  • Provide excellent customer service and utilize communication skills daily.
  • Determined staffing needs for optimal customer service and performance.
  • Provided daily customer service in order to satisfy customers.
  • Gained communication, leadership and customer service experience.

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2. New Merchandise

high Demand
Here's how New Merchandise is used in Department Supervisor jobs:
  • Created innovative marketing strategies via floor presentations engaging customers with new merchandise.
  • Received new merchandise weekly into inventory.
  • Stay up to date on new merchandise, sales information as well as all upcoming sales or planned movement of merchandise.
  • Created displays for new merchandise; organized and cleaned shelves, floors, and other areas to maintain a professional appearance.
  • Placed new merchandise in visual displays that appealed to customers as they entered the department to encourage sales and service.
  • Update inventory and plan for new merchandise, saving valuable inventory space.
  • Unload truck deliveries, organize and take new merchandise out the floor.
  • Assisted and supervised associates in the replenishment of new merchandise and restock.
  • Maintain inventory levels; rotate new merchandise onto the retail floor.
  • Locate homes for new merchandise, pull old merchandise off shelves.
  • Loaded and unloaded merchandise trucks that came in with new merchandise.
  • Prepare the store for the new merchandise to be received.
  • Volunteered to help major sales floor resets of new merchandise.
  • Supervised Associates checking in new merchandise and logging invoices.
  • Well versed in merchandising presentation and new merchandise sets.
  • Check in new merchandise, and report any shortages.
  • Adjust and change fixtures for current and new merchandise.
  • Stock new merchandise and display sets throughout the year.
  • Ensured proper implementation of displays for new merchandise.
  • Handle distribution and display of new merchandise.

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3. New Procedures

high Demand
Here's how New Procedures is used in Department Supervisor jobs:
  • Implemented new procedures that helped reduce the engineering workloads and project turnaround times required to complete engineering projects involving custom products.
  • Participate in developing new procedures and processes to improve manufacturing process and/or introduce new products.
  • Developed and implemented new procedures designed for third party processing of existing or new acquisitions.
  • Demonstrated the ability to coordinated and developed new procedures for safe chemical handling.
  • Implemented new procedures for utilization of web based property management software.
  • Audited and developed new procedures to improve safety and housekeeping performance.
  • Integrate new procedures for increased efficiency in overall staff production.
  • Develop new procedures and processes to improve production accuracy.
  • Developed new procedures to improve department.
  • Worked with and supervised 15 technicians while setting up training and new procedures and protocol for new equipment and computer software.
  • Designed and implemented processes and controls for new SAS70 Quality Control certification and trained employees in these new procedures.
  • Assist in the planning and implementation of new procedures and actively discuss ways to improve upon current methods.
  • Reviewed quality control, proficiency surveys, correlation studies, and wrote all new procedures.
  • Implemented new procedures of inventory control, allowing for more accurate cost control figures.
  • Train new and veteran team members along with other managers on new procedures.
  • Incorporated new procedures to improve the department's overall success by 50%.
  • Trained team members on new procedures, equipment and production processes.
  • Give presentations to fellow leaders involving new procedures and policies.
  • Implemented new procedures and policy to enhance full text processing.
  • Create and implement new procedures to improve work flow.

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4. Sales Floor

high Demand
Here's how Sales Floor is used in Department Supervisor jobs:
  • Identified opportunities to increase sales and communicated merchandising and sales floor operational opportunities to Area Supervisor.
  • Merchandised the sales floor to properly set according to company and vendor policy/requirements.
  • Interact heavily with guests on sales floor and cash register, and make sure customers are checked out fast and efficiently.
  • Created work scheduling for employees in the department to be able to maintain proper amount of assistance on the sales floor.
  • Instructed and lead 5 team members on the sales floor as well as the back of house to ensure exceptional performance.
  • Developed staffing schedules to ensure salary cost objectives were met and optimal staffing was on the sales floor during peak times.
  • Performed opening and closing duties, including re-stocking sales floor, fixing displays, and recording the collection of funds daily.
  • Decreased restock percentage by 1% representing an average of 100 additional units on the sales floor versus in the stockroom.
  • Trained new associates in juniors and misses departments, merchandised, worked new freight to sales floor, cashiered and assisted customers
  • Lead orientation classes for new associates to ensure proper training was met before the associates first day on the sales floor.
  • Coached team members in sales floor and storeroom procedures to ensure that all products are appropriately represented on the sales floor.
  • Utilized company selling approaches to create an enriched guest experience by interacting heavily with guests on sales floor and cash register.
  • Carry out necessary measures for recruiting, training, evaluating and coordinating 12 store personnel in automotive center and sales floor.
  • Trained and developed our team in our procedures and policies as well as how to work on the sales floor.
  • Promoted to Sales floor supervisor with keys at Super Side by Side Toys R Us/ Babies R Us Sept 2008.
  • Greet and engage customers both on the sales floor and through telephone communication to ensure their various needs are met.
  • Trained new BOH staff on utilizing RF scanners to maintain proper sales floor inventory levels & stock room product levels.
  • Interact greatly with guests on sales floor and cash register, while utilizing company-selling approaches to create an enriched guest experience
  • Lead sales associate team by example in demonstrating and assisting with department functions, merchandise recovery and sales floor returns.
  • Work very closely with store executives, sales floor teams, and logistics departments to meet seasonal and quarterly deadlines.

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5. Direct Supervision

high Demand
Here's how Direct Supervision is used in Department Supervisor jobs:
  • Direct supervision of the day-to-day operations of a 75 machine Injection Molding manufacturing operation.
  • Provided management oversight and direct supervision of all engineering and maintenance staff.
  • Provide direct supervision and delegate tasks to junior supervisors and operators.
  • Direct supervision of federally incarcerated inmates.
  • Direct supervision of inbound delivery personnel, including yard management, checking, goods receipts, exceptions, and internal logistics.
  • Direct supervision of up to 15 associates and indirect supervision of up to 50 when acting as the manager on duty.
  • Direct supervision of floor stock levels for inventory count integrity, identified potential problems and conferred issues to buyers.
  • Direct Supervision of a team of four on daily basics, and team of one hundred fifty.
  • Direct supervision of 30+ employees in the Prior Authorization Department at this top Pharmacy Benefit Manager.
  • Provided direct supervision and specialized training to sales and warehouse staff of more than 25 associates.
  • Position involves direct supervision of 10-12 associates and full store manager on duty responsibilities when required.
  • Conducted Quality Assurance reviews on a regular basis and provide direct supervision out in the field.
  • Manage seven day and three shift manufacturing operation with direct supervision of 30 hourly employees.
  • Direct supervision of 12 - 15 associates including development into future leadership roles.
  • Involved in direct supervision, Quality, Safety, Costs and Personnel matters.
  • Performed all supervisory functions including direct supervision of a staff of four.
  • Direct supervision of 7 associates in the Flooring and D cor departments.
  • Direct supervision of eight assembly line workers and ten machine operators.
  • Direct supervision of a shift or the coordination of multiple work groups
  • Cash out jackpots under the direct supervisions of shift supervisor.

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6. Safety Procedures

high Demand
Here's how Safety Procedures is used in Department Supervisor jobs:
  • Monitor daily operation of attractions such as insuring that proper safety procedures are adhered to.
  • Completed employee orientation reviewing all work and safety procedures.
  • Coached and mentored associates on equipment and safety procedures.
  • Ensured all associates follow established safety procedures.
  • Spearheaded operational and safety procedures.
  • Managed and supervised the electrical department to ensure proper safety procedures, guidelines and codes were enforced on a daily basis.
  • Supervised of 32+ Heavy Mobile Equipment Drivers to ensure that all safety procedures are followed during convoys uploads and downloads.
  • Trained employees in work and safety procedures such as HAZMAT and required employees to read and follow company policies.
  • Trained thirty staff members and inmates in areas of food preparation, service, sanitation, and safety procedures.
  • Facilitated high quality product at the lowest possible cost and ensured GMP's and safety procedures were followed.
  • Assure that all aspects of the ride cycle and gaming venues comply with normal safety procedures.
  • Ensured the training of staff and education of developing processes, policies, and safety procedures.
  • Enforced best work methods and safety procedures to ensure work was productive and completed safely.
  • Trained and supervised workers in food preparation, service, sanitation, and safety procedures.
  • Implemented safety procedures, training programs for new employees, and preventive maintenance programs.
  • Organized meetings and trained new employees on safety procedures and policies for our company.
  • Ensured that all proper safety procedures were used by all staff.
  • Trained New Hires on loading, unloading, and safety procedures.
  • Coordinated training of employees on equipment and in safety procedures.
  • Maintain safety procedures set forth by corporate office.

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7. Sales Goals

high Demand
Here's how Sales Goals is used in Department Supervisor jobs:
  • Received corporate recognition for aesthetic department appearance and awards for achieving sales goals.
  • Maintain environment that best served productivity and met sales goals in a team-oriented atmosphere
  • Established and defined department sales goals in coordination with corporate directives.
  • Assisted management in achieving sales goals within corporate budget guidelines.
  • Exceeded annual sales goals and expectations consecutively.
  • Supervised 15 employees in a demanding retail work environment while maintaining all sales goals that were issued on a monthly basis.
  • Exceeded daily sales goals, increased the overall store profits, and generated a significant amount of new and repeat customers.
  • Excelled in customer service and effectively managed teams of 6 to 10 people which ultimately helped us exceed our sales goals.
  • Open and close key holder Created schedules Created sales goals for commission associates Coaching and reviewing associate skills Floor sets.
  • Led team to achieve or surpass sales goals, setting quarterly goals and reviewing them monthly to identify new opportunities.
  • Meet and exceed sales goals and maintain profitability Teach, train and Supervise up to 5 sales professionals Execute merchandising expectations
  • Managed inventory, cash office, answered phone, gift wrapped, printed sales goals, set credit goals.
  • Earned the award of Supervisor of the Month many times based on exceeding sales goals and positive customer evaluations.
  • Lead efforts to achieve daily sales goals, manage and motivate morning stocking team, and balance register drawers.
  • Ensured up to date knowledge and training in sales, service and sales goals by all employees I managed.
  • Coached, trained and supervised employees to meet departmental sales goals in a fast-paced, high volume environment.
  • Set weekly/monthly sales goals for commissioned areas of department and actively coach sales associates to exceed these goals.
  • Ensured profitability of the department, achieving all sales goals and maintaining proper inventory levels at all times.
  • Opened the store in managers absence and calculated previous days sales and projected current day sales goals.
  • Worked with top management to design plans to achieve sales goals, loan quotas and other services.

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8. Inventory Control

high Demand
Here's how Inventory Control is used in Department Supervisor jobs:
  • Developed Standard Operating Procedures and facilitated routine training of 80 personnel in budget management, procurement and inventory control.
  • Executed inventory control measures to ensure the company minimized loss of sales and maximized profit and paperwork accuracy.
  • Assisted other department supervisors managing inventory levels to meet company standards for in stock and inventory control.
  • Delegated responsibilities to electronics team ensuring sales objectives are met and inventory control is efficiently maintained.
  • Promoted to Merchandiser and maintained inventory control in several departments, before becoming a department manager.
  • Created and implemented guidelines for SDL technicians and updated inventory control sheets to expedite distribution processes.
  • Skilled in inventory control and parts expediting, including responsibility for order pulling and distribution.
  • Managed inventory control process using exceptional attention to detail and a high level of accuracy.
  • Assisted staff in performing inventory control management by facilitating the receipt of departmental resources.
  • Led eight-person team to supervise inventory control, direct procurement and indirect procurement.
  • Assisted in overseeing and administering showroom, inventory control and quality adherence.
  • Use of an inventory control processes and application/interpretation of statistical controls.
  • Implemented software to interface between inventory control system and packaging robots.
  • Provide weekly business and inventory control reports to upper management.
  • Managed personnel and shipping department activities including inventory control.
  • Inventory controls: constantly scanned and updated inventory levels.
  • Assist with inventory controls through daily audits of received merchandise
  • Developed and maintained inventory control procedures throughout the department.
  • Managed construction stockroom, ordered materials and inventory control.
  • Purchased welding consumable, maintaining effective inventory control.

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9. Performance Reviews

high Demand
Here's how Performance Reviews is used in Department Supervisor jobs:
  • Scheduled and maintained quarterly associate performance reviews and partnered with Department Supervisors and Assistant Store Managers to ensure timely execution.
  • Assisted hiring manager with input for associate performance reviews, including recommended performance ratings and merit increases.
  • Monitored and processing disciplinary documentation and performance reviews for over 200 associates to our headquarters.
  • Completed performance reviews by assessing associate progress compared to job requirements and company expectations.
  • Prepared performance reviews and recommended for promotions or termination, and initiated disciplinary action.
  • Conducted annual performance reviews of supervised personnel along with one-on-one follow up sessions.
  • Empowered management to make informed decisions by writing monthly employee performance reviews.
  • Generate and complete employee performance reviews and disciplinary actions for department.
  • Assisted management with hiring, associate performance reviews and disciplinary action.
  • Complete monthly one-to-one coaching sessions and deliver quarterly performance reviews.
  • Completed performance reviews and one-on-one feedback with associates.
  • Conducted disciplinary action and performance reviews when needed.
  • Authored and administered semi-annual and annual performance reviews.
  • Performed bi-yearly and fiscal year-end performance reviews.
  • Managed supplier evaluations and conducted performance reviews.
  • Facilitated associate performance reviews and development plans.
  • Conducted staff performance reviews and disciplinary actions.
  • Developed performance reviews and held accountability standards.
  • Write and administer performance reviews and documentation.
  • Conducted performance reviews and recommended pay increases.

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10. Loss Prevention

high Demand
Here's how Loss Prevention is used in Department Supervisor jobs:
  • Maintain service supply inventories, complete quarterly inventory audits and manage loss prevention procedures.
  • Participated in Loss Prevention training and conducted investigations involving both internal and external theft.
  • Conducted loss prevention procedures designed to help my department achieve projected inventory levels.
  • Prepared and submitted documents to District Loss Prevention Manager reflecting audit results.
  • Participated in all sales/marketing, inventory control, and loss prevention activities.
  • Established and implemented a loss prevention standard to better inventory control.
  • Coordinated the organization's physical security and loss prevention program.
  • Maintain stockrooms and jewelry safe organization to minimize Loss Prevention.
  • Conducted store inventories and monitored a department loss prevention program.
  • Assisted Loss Prevention in the apprehension of shoplifters, Inventory Management
  • Assisted with loss prevention guidelines, safeguarding company merchandise.
  • Authorized merchandise returns and engaged in loss prevention.
  • Participated with Loss Prevention and Inventory Control.
  • Identified potential shoplifters and alerted loss prevention.
  • Controlled loss prevention and conducted yearly inventory.
  • Monitor inventory control and loss prevention.
  • Handled loss prevention and inventory appropriately.
  • Major Functions: Responsible for coordinating services for customer service, freight distribution, overall inventory of products and loss prevention.
  • Trained in all available aspects of store sales, product maintenance, equipment use/repair, loss prevention, and customer service.
  • Completed monthly Loss Prevention audits through random inspection of various products, ensuring proper use of security devices and lock-up cages.

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11. Product Knowledge

high Demand
Here's how Product Knowledge is used in Department Supervisor jobs:
  • Collaborated with other department supervisors and store managers for enhanced and more competent salesmanship with employees to instill better product knowledge.
  • Trained and supervised new employees to provided excellent customer service by utilizing competitive intelligence and extensive product knowledge.
  • Conducted DIY classes for customers utilizing comprehensive product knowledge driving customers to in-stock products for home improvement.
  • Provided exceptional customer service, answered questions, and ensured client satisfaction through extensive product knowledge.
  • Supported company business objectives by coaching associates in customer prospecting, product knowledge and selling techniques.
  • Promoted to supervisory position after demonstrated leadership skills and extended product knowledge.
  • Promoted to supervise additional departments after demonstrated leadership skills and product knowledge.
  • Exercised product knowledge and awareness to provide exemplary service to customers.
  • Provide excellent customer service by utilizing product knowledge and solution selling.
  • Provided customer service, product knowledge-Made product sales, properly maintained aisles
  • Deliver excellent customer service by using my extensive product knowledge.
  • Provided excellent customer service and product knowledge for customers.
  • Trained, coached and developed associates' customer service skills and product knowledge through on hand training and team build exercises.
  • Supervised team of 8 to 10 associates, including training, coaching, and developing customer service skills and product knowledge.
  • Trained, coached and developed associates in providing legendary customer service, building expert product knowledge and exceeding department sales goals.
  • Trained associates on guest service, product knowledge, merchandising, selling skills, safe merchandising techniques and use of equipment.
  • Train and evaluate department staff on product knowledge, selling techniques to drive sales and deliver high customer satisfaction scores.
  • Trained, coached and developed associates in customer service, product knowledge, store metrics and The Home Depot standards.
  • Implemented changes that included comprehensive training for team members that focused on product knowledge, sales, and customer service.
  • Handled training store staffs on product knowledge, customer service and merchandising standards to maintain brand integrity and maximize sales.

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12. Retail Store

high Demand
Here's how Retail Store is used in Department Supervisor jobs:
  • Worked closely with transportation department to ensure timely deliveries to retail stores.
  • Supervised retail store personnel within individual departments.
  • Developed associate schedules for a high volume home improvement retail store by reviewing the previous year s sales.
  • Supervised operation of the Office Technology department of a $9 million per year retail store.
  • Assist in the managing of a retail store having $2.3 million in sales.
  • Work to ensure each customer leaves the retail store satisfied and ready to return.
  • Assist Store Manager with all Associate Relation functions of $45M national retail store.
  • Managed Paper Goods and Chemicals and Pet Departments in a busy retail store.
  • Supervised warehouse staff to ensure accurate and timely deliveries to retail stores.
  • Managed the flooring department in a big box home improvement retail store.
  • Worked in shoe department of a retail store and as department supervisor.
  • Followed and met deadlines while merchandising retail store during seasonal resets.
  • Managed complete fresh bakery production for 2 retail store locations.
  • Organized and shipped inventory to various company retail stores.
  • Supervised up to 20 employees while managing retail store.
  • Prepare and showcase products in retail store front.
  • Key Accomplishments: Key player in the construction, stocking and operational processes demanded of opening a brand new retail store.
  • Managed the Hunting Department in this retail store, with bottom-lineaccountability for sales and operations.

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13. Depot

high Demand
Here's how Depot is used in Department Supervisor jobs:
  • Team Depot Captain: Created store-wide excitement for associate involvement in Team Depot volunteer activities and participated in each activity.
  • Delivered second-to-none customer service delivery for which The Home Depot is nationally renowned in all interactions with customers.
  • Ensured operations continuity by maintaining training and skills for all departments within Home Depot infrastructure.
  • Attended supervisory training and became certified as a Home Depot Supervisor.
  • Attended Home Depot management training classes in preparation for Department Supervisor position
  • Represented the Home Depot by delivering excellent customer service.
  • Represented Home Depot at contractor and community events.
  • Ensured all Home Depot Standard Operating Procedures and policies in the Code of Conduct were communicated and adhered to by Associates.
  • Continue my assigned training but I would seek additional training on my own to further my career with The Home Depot.
  • Lead training clinics and volunteered help with Kid's Workshop for the Home Depot, outside of full-time work and college.
  • Subject Matter expert for the Home Depot's WM Supply Chain Network on allocating shipments validating items in our system.
  • Seasoned Home Depot veteran, I was one of those associates that helped you in any department in the store.
  • Have strengthened the relationship between The Home Depot's Contractor Services and its Pro Customers, which directly effected sales.
  • Managed the pulling and packing of product to Home Depot export department standards, including the shipping of hazardous materials.
  • Ensured all employees received on-the-job-training in order to conduct proper customer service and familiarize them with Home Depot tool inventory.
  • Worked directly with the vendors of Home Depot products to an issues customers may have can be answer or fixed.
  • Motivated employees to be more productive within Home Depot by acknowledging great customer skills and working together as a team.
  • Build relationships with customers to grow business for the Home Depot Areas of Expertise with people of different backgrounds.
  • Championed the opening - three weeks ahead of corporate expectations - of a brand-new Home Depot store in Suffolk County
  • Evaluated and delivered Job Performance reviews and determine potential associates that can further there career at the Home Depot.

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14. Inventory Management

high Demand
Here's how Inventory Management is used in Department Supervisor jobs:
  • Maintained plumbing department stock availability through scheduled pack downs, shrink management and inventory management associates (IMA) accountability.
  • Managed all store operations to include store housekeeping, administrative duties, inventory management, sells performance, department resets
  • Implemented a computer based surgical inventory management system that saved numerous man-hours for inventorying and ordering surgical supplies.
  • Drive sales by effective inventory management and by connecting with professionals and building relationships to enlarge customer base.
  • Coordinated with assistant store manager, freight team, and inventory management associate to execute corporate-outlined merchandising plans.
  • Worked closely with senior management, freight team associates, and inventory management to develop effective merchandising strategies.
  • Inventory management, including the organization of product to achieve maximum efficiency with picking/packing and replenishment operations.
  • Ensured inventory/warehouse integrity by timely and accurate reconciliation discrepancy, receiving, shipping, and inventory management.
  • Train department supervisors on inventory management system, associate training techniques, and customer service based applications.
  • Improved departmental profitability 12.2% through effective inventory management, associate training, and vendor relationships.
  • Redesigned inventory management process which increased inventory delivery team's efficiency by about 40%.
  • Provided input regarding merchandising decisions to Assistant Managers, Freight Team and Inventory Management Associates.
  • Coordinated the installation of new displays, identifying clearance items and overall inventory management.
  • Envision and implemented the Vendor Inventory Management initiative to manage Avon's vendor inventory.
  • Integrated merchandising resolutions for freight team associates, inventory management, and store management.
  • Supervised all business activities of the Specialty Department including inventory management and product merchandising.
  • Oversee daily operation of marketing, inventory management and personnel within the electrical department.
  • Utilized the information systems to review merchandise requirements/movements and assist in Inventory Management.
  • Inventory Management specialist, ordering associate, Supply Chain Management.
  • Gained merchandising knowledge and the understanding of inventory management.

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15. Daily Operations

average Demand
Here's how Daily Operations is used in Department Supervisor jobs:
  • Supervised banking department daily operations and maintained all bank forms, disclosures and regulation updates for operation accuracy and legal compliance.
  • Supervised daily operations and training for 42 individuals focusing on combat operations, air assault operations, and deployment preparation.
  • Managed daily operations of the department including scheduling, delegation of task, discipline, merchandising and inventory management.
  • Developed an exceptional base of knowledge related to organizational procedures and policies and implemented these policies into daily operations.
  • Streamlined daily operations by controlling access to critical areas and maintaining safe working environments.
  • Work with timekeeping/schedule system In daily operations creating daily breakdown for associates in department/store.
  • Displayed strong organizational skills while maintaining logs, medical records and required daily operations.
  • Ensured accuracy through daily operations by successfully auditing processes on a weekly basis.
  • Sustained department productivity by requisitioning all stock materials needed for daily operations.
  • Supervised the daily operations of the encapsulation and the clinical manufacturing departments.
  • Managed the daily operations of department consisting of fifteen customer service representatives.
  • Supervised daily operations of furniture/bedding department starting with assigning department coverage.
  • Collaborated on the management of daily operations within the organization.
  • Executed daily operations of Lumber and later Seasonal Garden department.
  • Executed daily operations of merchandising departments for maximum profits.
  • Managed daily operations of manufacturing commercial and industrial fabrics.
  • Prepare material and equipment necessary to complete daily operations.
  • Supervised daily operations while overseeing quality and production standards.
  • Supervised daily operations of both Molding and Shipping departments.
  • Maintained daily operations and financial outcomes for those departments.

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16. Company Standards

average Demand
Here's how Company Standards is used in Department Supervisor jobs:
  • Merchandised incoming inventory into the department in a timely and organized manner according to company standards and store management's expectations.
  • Maintain outstanding customer service as per Company standards, generating sales, merchandising and safeguarding company assets.
  • Completed shipment planning work sheets that ensured incoming merchandise was placed correctly according to company standards.
  • Demonstrated the ability to motivate team members to ensure effective execution of company standards.
  • Managed, motivated and trained associates on company standards for organization and operations.
  • Executed merchandising and operational functions within my department in accordance with company standards.
  • Collaborated and communicated with management teams to uniformed and enforce company standards.
  • Lead associates in achieving company standards using communication books and monthly updates.
  • Managed operation of licensed cafe according to and exceeding company standards.
  • Supervised and participated in providing customer service to exceed company standards.
  • Participated in monthly set process and executed planners to company standards.
  • Executed all seasonal and monthly merchandising directives according to company standards.
  • Detail orientated projects by merchandising product according to company standards.
  • Ensured merchandising and operational functions were upheld to company standards.
  • Ensured that all business initiatives are executed per Company standards.
  • Attended city safety meetings and reported company standards to department
  • Maintained quality service by establishing and enforcing company standards.
  • Merchandised product according to company standards and planners.
  • Executed department merchandise presentations as per company standards.
  • Ensured departments observed and operated per company standards.

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17. New Associates

average Demand
Here's how New Associates is used in Department Supervisor jobs:
  • Organized and delegated training for new associates; coordinated day-to-day activities and project development.
  • Supervised teams and trained new associates to guarantee department cleanliness and organization.
  • Participate in interviewing and hiring new associates.
  • Directed orientations for new associates.
  • Interview, hire, and train new associates in department merchandise, commission structure, department maintenance, and register closing.
  • Train new associates coming to the home department in a way that encouraged them to feel as part of a team.
  • Hired and trained new associates for the company, including processing all I-9 documentation, background, and drug tests.
  • Trained new associates, assisted in the hiring of new associates, Made sure store was up to company standards.
  • Implemented a 30-day town hall for new associates that helped continue to build stronger working relationships and team morale.
  • Trained new associates on best practices, sale techniques and how to maintain a clean and safe store.
  • Delivered excellent customer service by greeting and assisting each customer as well as train new associates the same.
  • Helped the Manager make schedules, train new associates, and count the money for the deposits.
  • Administered support and training to administrative staff and new associates in office orientation, policies and procedures.
  • Trained new associates on company expectations for Registry associates and coached to improve level of customer service.
  • Trained new associates with department procedures and policies.kept organized records of sale and floor changes for department.
  • Tasked to coach new associates on company policies, store systems, lift trucks and inventory control.
  • Have successfully trained and developed 10+ new associates for a variety of positions throughout the store.
  • Interviewed candidates, made hiring decisions, and led new hire training for all new associates.
  • Participated in the interview process for hiring of new Associates and made recommendations to Management.
  • Developed and trained new associates in both a classroom setting and on the warehouse floor.

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18. Company Policies

average Demand
Here's how Company Policies is used in Department Supervisor jobs:
  • Prepare and administer all disciplinary documentation to ensure they are compliant with company policies and procedures.
  • Carry out supervisory responsibilities in according to company policies, procedures, and applicable regulations.
  • Ensured operational efficiency of the department and strict adherence to company policies and procedures.
  • Make sensible decisions that effectively support business and company policies and requirements.
  • Interpreted, implemented, supported and administered company policies and procedures.
  • Maintained adherence to company policies, security and safety standards.
  • Introduced/implemented company policies, resulting in excellent parent feedback/better performance.
  • Implement customer service procedures, ensuring compliance to company policies/standards.
  • Coached employees by communicating positive feedback and reinforced company policies.
  • Supervised booksellers in customer service procedures and company policies.
  • Interpreted and enforced company policies and recommended disciplinary actions.
  • Administer all department operations and company policies and practices.
  • Administered all labor agreement provisions and company policies.
  • Enforced company policies and Safety Regulations.
  • Assessed potential liabilities gaps in company policies and procedures as well as made recommendations to decrease potential losses or legality.
  • Ensured all attendants were in regulation with State and Federal gaming laws, as well as company policies and procedures.
  • Maintain and ensure proper filing and safekeeping of HR records in accordance with legal requirements and company policies and procedures.
  • Keep other employees informed of company policies and procedures, and answer related internal and external questions within her/his authority.
  • Organize monthly department meetings to assure basic functions and understandings of company policies and procedures were met and understood.
  • Hire, train, and mentor staff and junior team members to ensure smooth adoption of new company policies.

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19. Customer Complaints

average Demand
Here's how Customer Complaints is used in Department Supervisor jobs:
  • Executed problem solving, negotiating and decision-making skills by mediating and resolving customer complaints.
  • Resolve customer complaints and answer customers' questions regarding organizational policies and procedures.
  • Handled and resolved customer complaints and other discrepancies promptly with a professional attitude.
  • Resolve customer complaints or involve the appropriate manager to ensure customer satisfaction.
  • Analyzed customer complaints; prepared reports and made recommendations to senior management.
  • Handled customer complaints and performed trouble-shooting on customer related converting issues.
  • Maintained customer satisfaction through resolving customer complaints and entertaining suggestions.
  • Utilized strong communication skills to successfully resolve escalated customer complaints.
  • Demonstrated professionalism while addressing customer complaints and resolving difficult problems.
  • Provided high-level customer service and resolved customer complaints.
  • Addressed and successfully resolved customer complaints and comments.
  • Worked to bring customer complaints to satisfactory resolutions.
  • Provided second level customer service for customer complaints.
  • Resolved customer complaints while maintaining consumer confidence.
  • Resolved customer complaints and performed register operations.
  • Maintained customer relations and managed customer complaints.
  • Investigated customer complaints about merchandise.
  • Act as shift manager in the absence of Store or Assistant Store Manager to answer questions or resolve escalated customer complaints.
  • Ensured execution of work activities such as managing customer flow and assisting in the handling and resolution of customer complaints/Issues.
  • Handled customer queries on phone and in person and tried to resolve issues that came forward through customer complaints.

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20. Staff Members

average Demand
Here's how Staff Members is used in Department Supervisor jobs:
  • Meet productivity performance goals by ensuring that all reporting staff members are meeting quality and quantity productivity standards.
  • Analyzed daily work logs of technical staff members and reviewed documentation to verify completion and documentation of work.
  • Mentored staff members interested in advancement; contributing to multiple promotions to supervisory and store management positions.
  • Provide support to staff members regarding tax withholding/payment regulations along with general support.
  • Hired, trained and supervised staff members while assuring increased productivity.
  • Prepared performance evaluations and salary reviews for staff members.
  • Supervised and evaluated staff members.
  • Supervised daily activities of staff members
  • Planned and coordinated weekly staff meetings, weekly review of all patient charts, and yearly performance evaluation of staff members.
  • Remain current with policies and procedures, changes and patient privacy requirements, training new staff members and assist in hiring.
  • Provide individual support to staff members and address employee concerns in order to ensure a positive work environment and limit turnover.
  • Conducted orientation sessions and organized on-the-job training for new hires including training manuals and visual aids for 20-40 staff members.
  • Spearhead a team of full-time staff members through day-to-day operations, obtaining pertinent medical records and general customer service strategies.
  • Coordinated with Senior Management to conduct human resources planning for 15 staff members in order to support command goals.
  • Interviewed and trained new staff members, conducted performance reviews, and made recommendations regarding corrective action and dismissals.
  • Managed 29 staff members, overseeing handling of escalated calls/ issues and providing guidance to promote customer satisfaction.
  • Coached twelve mentors and senior staff members to be able to support up to eight agents per member.
  • Conducted daily ward safety inspections with reports and held weekly safety classes for over 45 staff members.
  • Make certain staff members properly instruct recreation members and guests on how to operate the fitness equipment.
  • Coordinated with outside suppliers to ensure staff members had the tools they needed to accomplish their jobs.

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21. Special Orders

average Demand
Here's how Special Orders is used in Department Supervisor jobs:
  • Coordinated special orders with customers and vendors to ensure proper order placement and/or installation completion to customer satisfaction.
  • Demonstrated exceptional customer service skills by creating special orders.
  • Prepare any special orders for delivery and installation.
  • Coordinated special orders and operating cash registers.
  • Provided customer special orders for delivery.
  • Called vendors, ordered inventory/special orders.
  • Provided excellent customer service by training associates, merchandising the inventory, accurately received the merchandise, and placed special orders.
  • Provide superior customer service by assisting customers in selection, demonstration, and purchase of product including special orders and installations.
  • Performed clerical duties: data entry, tax exemptions, special orders, credit card applications, and processed payments.
  • Processed customer Special Orders and kept customers happy, even when orders did not come in the way they expected.
  • Provide great customer service to customers by assisting customers with inquiries, purchases, special orders and install request.
  • Utilize an internal company software system when serving as a Specialist and assisting customers with creating Special Orders.
  • Assist high profile customers with special orders, requests, and installs for specialty items while maintaining confidentiality.
  • Schedule associates for effective floor time, order fulfillment training (special orders and new vendor training).
  • Assisted customers with special orders and installed sales, and Follow up with customers via telephone when appropriate.
  • Maintain several reports (e.g., Accountability, Special Orders on hands, Book and Physical reports.)
  • Used specialized computer systems to schedule measures, create special orders, and monitor flooring install projects.
  • Supply Chain management including ordering, maintenance and tracking of inventory and special orders for office purposes.
  • Organized all special orders, including online orders for easy associate's access during customer pick up.
  • Handled all customer and associate conflicts, and resolved any problems with special orders and vendors.

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22. Data Entry

average Demand
Here's how Data Entry is used in Department Supervisor jobs:
  • Maintained hotel databases and monitored data entry for accuracy, quality and timeliness.
  • Managed proper distributions of orders, data entry and data filing/organizing.
  • Ensured accurate data entry of process parameters and finished product.
  • Created processing/data entry system that simplified returns procedures.
  • Control database management and oversee data entry.
  • Performed department's necessary data entry.
  • Performed data entry of warehouse operations.
  • Organized and directed a team of 4-5 data entry clerks to ensure the quality and accuracy of data prior to reporting.
  • Processed data entry and updated the hospitals' computer system to make sure all records were current and up to date.
  • Hired, trained and supervised 25 data entry and clerical personnel who were responsible for processing data for 250 offices.
  • Use data entry/10-key by touch to perform a wide variety of account maintenance; change of address and name change.
  • Managed a staff of six which performed data entry, secondary review and generation of multiple formats of technical reports.
  • Assisted with yearly Audits which included cycle counts and data entry in the WMS (warehouse management system).
  • Incorporate data entry to operate nightly management duties and clear any discrepancies from the AM staff using computerized software.
  • Involved with data entry unit, programming unit, Federal and State regulators and 22 City University colleges.
  • Prepared and maintained work records of information such as Employee time and Data Entry of all shipping invoices.
  • Stocked and maintained department, created schedule for employees in the department, and light data entry.
  • Assist personnel in multifaceted clerical tasks such as data entry, accounts payable, and billings.
  • Assisted in the development of several new computer programs designed to eliminate manual data entry.
  • Supervised various HEAP departments including the Call Center, Data Entry and on-site eligibility interviews.

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23. Department Associates

average Demand
Here's how Department Associates is used in Department Supervisor jobs:
  • Coordinated and executed merchandising projects - Supervise and train both department supervisors and department associates - Responsible for overseeing multiple departments.
  • Supervised, evaluated and developed department associates Managed work flow to exceed quality service goals.
  • Developed and consulted on appraisals of department associates by providing feedback on their performance.
  • Managed daily activities of department associates to provide quality customer service and inventory levels.
  • Assign responsibilities to department associates and assuring the completion was accurate and timely.
  • Supervised and trained inventory procedures within department associates on a daily basis.
  • Mentored and developed department associates through yearly performance management and reviews.
  • Communicated between management and the department associates I was supervising.
  • Trained department associates to ensure unsurpassed customer service is provided.
  • Directed four department associates on operation and project implementation.
  • Supervised and trained department associates on merchandise presentation standards.
  • Trained and supervised department associates on selling floor operations.
  • Maximized communication with department associates and department management.
  • Prioritized and delegated work assignments to department associates.
  • Communicated goals and expectations to all department associates.
  • Communicate policies and procedures to department Associates.
  • Ensured department associates provided exemplary customer service.
  • Create exceptional working experiences for department associates.
  • Evaluated and coached multiple department associates.
  • Delegated daily plans for department associates.

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24. Men

average Demand
Here's how Men is used in Department Supervisor jobs:
  • Determined, implemented, and tested encryption technical solutions to protect sensitive or classified data during wireless transmission.
  • Provided recommendations for securing existing and future information systems (Data and Voice) and supporting infrastructure components.
  • Analyzed and improved processes, designing safety, productivity and quality improvements and leading cost-cutting initiatives.
  • Prepared technical documents and specification documents, training materials, system documentation for new personnel.
  • Lead and participate in several process improvement teams at multiple levels of facility and organization.
  • Provided feedback to team and monitored performance of department against established business objectives.
  • Coordinated the administrative and logistics aspects of department maintenance and sales force activities.
  • Prepared and issued performance appraisals and counseling notices, ensuring proper documentation.
  • Collaborated cross-departmentally with colleagues and Department Managers to fulfill various projects.
  • Audited policyholders' loan accounts and calculated interest on outstanding payments.
  • Identify and implement opportunities to improve speed, quality and effectiveness.
  • Worked one-on-one with company owners to improve department and customer satisfaction.
  • Implemented all aspects of merchandise presentation in accordance to corporate directives.
  • Communication-Established effect communication skills with multiple departments within the plant.
  • Maintained inventory of surgical instruments on a computer data base.
  • Implement goals consistent with assigned clinical and non-clinical units.
  • Contract Negotiations, Vendor Liaison and responsible for department budget
  • Performed asset investigations for debt purchasers to enforce judgments.
  • Worked with senior management on customer service initiatives.
  • Provide input to Store Management regarding merchandising decisions.

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25. HR

average Demand
Here's how HR is used in Department Supervisor jobs:
  • Prepared proposals for equipment and machinery spare parts; provided follow-up negotiation when necessary; expedited follow-through to meet quoted schedules.
  • Coached and guided employees to improved productivity and performance by analyzing performance problems and developing solutions through regular feedback sessions
  • Increased revenue within department through proper inventory management and improving overall visual appeal of the department.
  • Maintain profitability through report analysis, identifying trends, defining problems, and developing appropriate responses.
  • Created strategic product placement strategies throughout department, ensuring visibility and possible product up-sell opportunities.
  • Investigated customer damage claims, and followed through with appropriate measures for positive customer satisfaction.
  • Managed reporting for several departments to ensure accuracy of inventory and to minimize shrink.
  • Institute measures to increase productivity, efficiency, and effectiveness through training and motivation.
  • Authorized to modify prices to generate additional revenues and discourage product shrinkage.
  • Operated all equipment throughout manufacturing process and trained new machine operator's.
  • Set up vendor contracts to contribute to corporate profitability through cost improvements.
  • Supervised the activities of three telemarketers and maintained records of productivity.
  • Maximized sales potential through ensuring adequate inventory levels of popular items.
  • Prepared and executed strategies to reduce operational and theft related shrink.
  • Maintained lowest departmental inventory shrink rate within the regional district.
  • Spearheaded consolidation of facilities through management of special projects.
  • Optimized overall customer experiences through facilitating product knowledge classes.
  • Managed all deliveries through accurate ordering and proper scheduling.
  • Schedule cross-training throughout various departments in Administrative Services.
  • Attracted and educated new customers through workshop demonstration.

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26. POS

average Demand
Here's how POS is used in Department Supervisor jobs:
  • Organized, reconciled and distributed ACH rejected items and made sure they were posted or returned daily within federal regulatory requirements.
  • Promoted to Garden Department Supervisor within only a year based on exceptional performance and going above and beyond normal position requirements.
  • Coordinated with bid and proposal managers to improve implementation service descriptions and service level agreements for new and existing customer contracts.
  • Coached, trained, and motivated employees encouraging a positive internal environment resulting in reduced turnover and improved customer service.
  • Oversee administrative functions complied with cash office procedures and preparing deposits, balancing cashiers and daily cash office responsibilities.
  • Position required extreme accuracy, thoroughness, and attention to detail to ensure all aspects of administrative management.
  • Supervised over 57 junior sailors and was responsible for providing positive direction for their training and professional development.
  • Followed up with existing customers, developed sales proposals for customers and negotiated with service providers.
  • Established and maintained community partnerships with local colleges and job placement facilities to fill positions.
  • Partnered successfully with peers to produce positive working relationships to increase morale and productivity.
  • Provide excellent customer service through in-stock position, pristine shopping environment and quality staffing.
  • Qualified as positional instructor and crew resource management facilitator within 18 months of assignment.
  • Established a positive and encouraging environment to reflect upon customer experience and satisfaction.
  • Started at entry-level position and received significant increases in duties and responsibility.
  • Monitored incoming calls of 12-15 reservation agents for quality assurance purposes.
  • Provide disposition of discrepancies found during maintenance using approved data.
  • Experienced several positions ranging for customer service supervisor to cashier.
  • Aided in filling open positions for Nuclear Medicine Technologists.
  • Composed firm-wide memos regarding personnel and human resource topics.
  • Maintained company files on all positive urinalysis cases.

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27. Osha

average Demand
Here's how Osha is used in Department Supervisor jobs:
  • Maintained safety training and policy programs according to OSHA requirements.
  • Experienced with OSHA safety requirements and procedures
  • Educated associates on OSHA safety requirements, thus helping the DC accumulate over 750,000 work hours without a loss time accident.
  • Serve as Safety Leader: Coach peers, superiors, and all employees to keep the warehouse safe and OSHA-compliant.
  • Adhered to all OSHA labor guidelines and policies for employees (specifically as they related to teen-aged workers).
  • Supervised 20 personnel in the completion of over 150 safety and occupational health inspections in compliance with OSHA standards.
  • Trained in 5S, Lean, SCBA, CPR, FOD, OSHA safety requirements and MSDS suitability evaluations.
  • Insure safety policies Occupational Safety and Health Administration (OSHA) and procedures with all associates and work environment.
  • Maintained a safe and clean environment within the store to ensure it was up to OSHA standards.
  • Served as In Focus Safety Captain 2000-2002 to ensure the compliance of OSHA and corporate safety standards.
  • Ensured production, salary to sales, damage/loss goals and OSHA Safety Rules/Regulations were followed by employees.
  • Conducted safety training for all three shifts, including OSHA, RCRA, and EPA specific training.
  • Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards.
  • Served as facility Safety Program Chairperson, making sure facility was in compliance with OSHA standards.
  • Organized activities to assure compliance of OSHA, HIPAA, JCAHO regulatory bodies by staff.
  • Maintained standards in a PSM, RMP, NRC, DEP and OSHA regulated environment.
  • Maintain a clean and safe work space environment according to OSHA and company guideline standards.
  • Conducted facility inspections on a regular basis for compliance with Navy and OSHA standards.
  • Trained new employees to comply with UPS and OSHA procedures for efficient package handling.
  • Monitored facilities processes for adherence to OSHA, EPA and other related guidelines.

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28. Department Staff

average Demand
Here's how Department Staff is used in Department Supervisor jobs:
  • Created weekly schedules to meet department staffing needs, delivering Associate Capability Reviews tailored to individual associates to foster professional growth.
  • Reorganized department and job duties, implemented new procedures to maximize productivity, created and distributed training manual * Trained department staff
  • Identified areas of improvements and concerns to Department Manager, monitored daily activities of department staff and provided guidance.
  • Provided oversight for the Receiving Department staff including providing hiring and firing recommendations.
  • Modeled customer service for department staff and promoted sales in every customer/associate interaction.
  • Trained and supervised department staff to ensure achievement of individual and company goals.
  • Managed Aquatics Department staff by scheduling lifeguard rotation and other pool-related maintenance tasks.
  • Performed payroll audits, maintained attendance database, prepared department staffing schedule.
  • Supervised customer service department staff to operate smoothly and professionally.
  • Delegate responsibilities and cross-trained department staff on preliminary documentation.
  • Supervised checkout department staffed with approximately 5-15 employees.
  • Supervised and trained home improvement department staff.
  • Ensured department staffs follow standard operation procedures.
  • Managed and supervised returns department staff.
  • Coordinate all pick up and deliveries of customer cars using the loaner department staff as well as other service department staff.
  • Supervised department staff, monitor sales daily, manage open or close count of diamonds, expensive goods, and cash.
  • Assisted department manager in assessing individual department staff's talents, skills, and abilities and the Conversion Teams' productivity/efficiency.
  • Managed Art Department staff of 5+ team members, met each morning to review design concerns, and delegate projects.
  • Worked as the primary liaison between department staff and the supervisors of the specialty groups who utilize the Float Department.
  • Set up weekly client meetings and attended conference calls to update department staff of new or updated protocol / procedures.

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29. Multiple Departments

average Demand
Here's how Multiple Departments is used in Department Supervisor jobs:
  • Inventory responsibilities included oversight/ordering of 3.5 million dollars in inventory for multiple departments, i.e.
  • Provided comprehensive retail experience as supervisor and back-up to multiple departments.
  • Coordinated with multiple departments regarding responsive documents and document retention.
  • Directed operations in collaboration with senior management from multiple departments.
  • Developed Marketing strategies to increase the profitability of multiple departments.
  • Collaborate with multiple departments to ensure members have excellent experiences.
  • Provided communication between multiple departments to execute tasks.
  • Conducted yearly warehouse inventory preparation for multiple departments.
  • Assist customers throughout multiple departments including Customer Service.
  • Supervised multiple departments while grooming for management levels.
  • Managed and trained supervisors of multiple departments.
  • Managed inventory and ordering for multiple departments.
  • Coordinate merchandising maintenance for multiple departments.
  • Experience Supervising in Multiple Departments.
  • Directed and supervised multiple departments.
  • Conduct Consumer Research surveys, train new hires in multiple departments, and receive merchandise into inventory and process return merchandise.
  • Total responsibility for sales reporting, visual merchandising, cash handling, inventory control, and loss prevention at multiple departments.
  • Managed multiple departments simultaneously due to ongoing staffing issues including lumber, garden, hardware, and the pro sales desk.
  • Received financial data from multiple departments and compared actual receipts to reports for loss prevention and related journal entries.
  • Worked with placement agencies to properly staff multiple departments, while always maintaining financial boundaries and lean management principles.

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30. Sales Plan

low Demand
Here's how Sales Plan is used in Department Supervisor jobs:
  • Established reputation for consistently outperforming sales plan and profitability targets.
  • Developed successful sales plans to grow department profitability.
  • Developed and implemented strategic sales plan for department.
  • Meet department metrics, such as Sales Plan, Gross Margin, Comp Percentage, Markdowns, and Credit Applications Opened.
  • Checked the sales forecast reports versus actual sales often to ensure sales plan were met and make adjustments as necessary.
  • Exceeded my departmental sales plans across the board and optimized employee efficiency by creating a collaborative, team based environment.
  • Reviewed and monitored stock levels throughout the store to ensure that all sales plans and plan-o-grams were adhered to.
  • Work daily with Store Manager and Specialty Assistant Store Manager to ensure sales plan goals are being met.
  • Achieved maximum sales potential through sales planning, merchandising, accurate inventory procedures, and personnel management.
  • Ensured attainment of weekly sales plan by consistently meeting inventory goals and keeping correct volume of product.
  • Implement efficient retail merchandising programs within the Twin Cities, generating sales plans that exceed $164,000.
  • Maintained inventory, sales plans, and departmental upkeep, along with supervising associates in a department.
  • Rented and sold products and services to prospective customers and met or exceeded weekly sales plan goals.
  • Contributed to stores profitable growth through driving sales, managing expenses, and implementing sales plans.
  • Assisted in optimizing sales results of the shop, achieving monthly sales plan set by headquarters.
  • Have consistently exceeded sales plan within all three departments as well as comp to previous year.
  • Provided associates with visionary sales leadership and strategic sales planning to meet their monthly sales quota.
  • Lead and encourage associates to engage in customer service and pursue in the highest sales plan.
  • Promoted within first year of employment; all my departments exceeded sales plan upon my supervision.
  • Ordered product, maintained markdowns, wrote associate schedules, and consistently achieved store sales plans.

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31. Entire Store

low Demand
Here's how Entire Store is used in Department Supervisor jobs:
  • Performed Manager on Duty responsibilities for entire store; assisted in all areas based on overall store environment
  • Provided motivation to entire store during hourly manager rotation.
  • Manage entire store including ensuring customer satisfaction.
  • Reorganized entire store to mainstream operation process.
  • Manage a department and supervise its team of 15 associates, assisting with management of the entire store with 100+ associates.
  • Served as the bookkeeper by balancing every cashier drawer for the entire store on a daily basis.
  • Drive sales & profit in the entire store, as well as managing the Family Footwear Department.
  • Oversee entire store staff to insure store is clean, organized and ready for next business day.
  • Generate weekly markdowns report, our goal is to complete 80% of the entire store markdowns.
  • Managed entire store three to four times a week which includes managing 5 managers and their departments.
  • Performed opening and closing functions for entire store, entrusted with security codes and keys.
  • Supervised assigned department of up to 15 employees and co-managed entire store on closing shift.
  • Functioned as main operator for high volume of internal and external calls for entire store.
  • Managed entire store as 'Manager on Duty' multiple times on a weekly basis.
  • Manage associates throughout Plumbing, Appliances and Kitchen/Bath as well as the entire store.
  • Trained for Assistant Manager and assisted in coordinating employee schedules for the entire store.
  • Selected as one of 3 non-exempt management staff to carry keys to entire store.
  • Helped prepare hours needed report for scheduling of staff schedules for entire store.
  • Generated up to $1.5M in the smallest department in the entire store.
  • Performed store opening duties such as constructing shelves and displays for entire store.

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32. Direct Reports

low Demand
Here's how Direct Reports is used in Department Supervisor jobs:
  • Promoted productivity for 8 direct reports by effectively motivating employees and monitoring performance.
  • Supervised production direct reports, and managed daily administrative and clerical duties.
  • Managed 15-20 direct reports in a made-to-order production environment.
  • Order products inventory customer service supervise 5 direct reports
  • Full laboratory oversight including 5 direct reports.
  • Provided training and development for direct reports
  • Provide daily supervision including training, evaluations, disciplinary action, coaching, counseling, and termination actions with direct reports
  • Developed a communication system with the direct reports using an electronic board, improving the execution tracking of assigned tasks.
  • Manage 12-16 direct reports and assist escalated calls for over 400 reps as needed on daily basis from 3 centers.
  • Managed work flow and projects of audit team with 15 direct reports and 40 total members across multiple offices.
  • Administered direct feedback to direct reports to ensure the quality of processing and consistency of following procedures is maintained.
  • Managed direct reports as well as the over 160 store associates in day to day operations of the store.
  • Integrated department performance with store wide sales goals and made direct reports supporting this on a monthly basis.
  • Instilled corporate culture in 15 direct reports, providing training in policy, processes, and company guidelines.
  • Operated and maintained 40 direct reports; store was awarded for highest operational metrics in the entire company.
  • Apply the Serving Leader method in management and works closely with direct reports for succession planning and coaching.
  • Acquired eight direct reports within two week period and implemented team building program and user-friendly computer procedures manual.
  • Provided training and development coaching to staff to ensure direct reports monthly and departmental goals were met.
  • Developed coached and trained over 26 (per season) direct reports including performance reviews and documentation.
  • Mentor and praise direct reports, bring them to their fullest potential and prepare them for growth.

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33. Ensure Customers

low Demand
Here's how Ensure Customers is used in Department Supervisor jobs:
  • Champion of customer experience excellence - lead and develop associates to ensure customers receive a superior customer experience.
  • Monitored sales activities to ensure customers received exceptional service and quality goods.
  • Worked to ensure customers satisfaction and strive to satisfy every customer entering the store also kept all stores operations running smoothly.
  • Trained, coached and developed associates in department to ensure customers receive excellent service and support at all levels.
  • Train, coach and develop associates in department to ensure customers receive excellent service in an optimal atmosphere.
  • Trained, coached and developed associates in each of my departments to ensure customers received excellent service.
  • Worked with vendors and installers to ensure customers are getting the best product and service available.
  • Trained, coached and developed associates to ensure customers receive excellent service.
  • Worked daily with associates to ensure customers' needs were properly met.
  • Work hand and hand with Sales and Shipping to ensure customers material arrived when desired.

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34. Millwork

low Demand
Here's how Millwork is used in Department Supervisor jobs:
  • Updated and improved the appearance and visual merchandising within millwork department, resulting in significantly increased sales.
  • Promoted to Department Supervisor of Millworks.
  • Hired as part-time paint sales rep promoted to appliance specialist full-time, then Department Supervisor of millworks within 9 months.
  • Managed the Hardware, Flooring, Freight and Millwork Departments having as many as 10 people working under myself.
  • Supervised Departments Kitchen and Bath, Millworks, Pro Desk, Building Materials, Lumber, Hardware and Plumbing.
  • Completed THD training for the Garden Department, Millworks Specialist, Supervisory position and Manager on Duty tasks.
  • Worked for 10 years as a Millwork Specialist in which capacity I supervised sales associates and managed department.
  • Promoted to Specialty Supervisor of over 15 people across 3 Departments: Kitchen, Flooring and Millwork.
  • Organized weekly sales reports for the garden, millworks and flooring department to track product success.
  • Promoted to Department Supervisor over Building Materials, Lumber and Millworks over the next several years.
  • Lumber, building materials, paint, Windows and walls, millwork, delivery manager.
  • Supervised Shipping & Receiving, lumber, building material, millworks, and flooring departments.
  • Supervised freight, millwork and flooring while also serving as a certified lift truck trainer.
  • Served as Department Head in paint, Garden, millwork, electrical and kitchen/bath.
  • Handled floor sales in Flooring, Paint, Decor, Plumbing and Millwork departments.
  • Supervised Millworks, read blueprints to complete window, doors, and trim quotes.
  • Managed all aspects of the Kitchen and Bath, Plumbing, and Millworks departments.
  • Front End Supervisor, Plumbing, Millwork, Flooring, Appliance/Kitchen and Bath Supervisor.
  • Improved comp sales in Millwork (Specialty) and Garden/Seasonal (Merchandising).
  • Promoted from sales associate to lead various teams in Millwork and Installation Sales.

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35. Training Programs

low Demand
Here's how Training Programs is used in Department Supervisor jobs:
  • Coordinated with other department supervisors in implementing department cross training programs to enhance the division awareness within all departments.
  • Established, developed, and implemented employee safety training programs, significantly increasing knowledge of telecommunications procedures and equipment.
  • Facilitated scheduling and coordination of training programs to educate associates on all processes of the dispute correspondence department.
  • Established developmental training programs and leveraged resources to ensure manning levels were sufficient to achieve mission success.
  • Developed effective customer service staff through the implementation of thorough training programs and appropriate job delegation.
  • Established training programs for sales representatives and assisted in recruiting quality professionals.
  • Facilitate standardized training programs to better serve internal and external customers.
  • Designed and developed a training programs on Administration and management.
  • Evaluated personnel, conducted training programs and established wage incentives.
  • Deliver training programs as necessary.
  • Facilitated a wide range of training programs on safety, federal mandates, DOT guidelines and new system upgrades and enhancements.
  • Created training programs for basic office skills, & Microsoft Office applications, EDGAR filing software, and Company website.
  • Created review processes, quality control and training programs from the ground up, that are now used company wide.
  • Developed an Access application to enable training managers to develop and track training programs for 12 work centers.
  • Fire Direction Control Supervisor Michigan U.S. Army National Guard Developed and led training programs in preparation for combat.
  • Confer with the Health Services Administrator to develop and conduct education and training programs for inmates and staff.
  • Mentored new employees and collaborated with other department supervisors to organize training programs and new store displays.
  • Exceeded sales targets by 25% via design, implementation, and support of sales training programs.
  • Ensured compliance and execution of Company customer service and sales training programs and standards are adhered to.
  • Trusted company credit card holder, arranged rental car and hotel reservations for training programs and clinics

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36. Phone Calls

low Demand
Here's how Phone Calls is used in Department Supervisor jobs:
  • Ensured that employees provided customers with prompt and quality service, by monitoring phone calls and staying ahead of deadlines.
  • Appeal directly with payer for claims denied in error using payer websites, phone calls based on payer guidelines.
  • Audited case notes, live and recorded phone calls, and emails for quality and production for each employee.
  • Report sales growth, place phone calls to vendors, and special order materials and supplies for customers.
  • Answer all phone calls directed to my department with a confident, friendly, and professional greeting.
  • Managed thousands of current and future client accounts while maintaining flow of inbound and outbound phone calls.
  • Preform great Customer service with a positive attitude, answer phone calls accordingly, Cash office experience
  • Answer any phone calls or customer complains in person and resolving any problems that may arise.
  • Handled escalated member phone calls and correspondence and assisted the staff with their workload as necessary.
  • Conducted weekly phone calls to customers to ensure service quality expectations were met by associates.
  • Supervised 18 Employees*Analyzed and Routed phone calls*Input data from all sales, contracts, and proposals
  • Answer guest phone calls with a warm greeting, typically to find a specific item.
  • Answer and respond to customer phone calls and inquiries quickly, accurately and professionally.
  • Greet customers at service desk: answer phone calls about goods and store policies.
  • Received & placed phone calls to clients & referral sourced regarding equipment status.
  • Communicated through notes and phone calls with department assistant, to provide instructions.
  • Corresponded with vendors and customer's via Microsoft Outlook, and phone calls.
  • Receive and screen member phone calls regarding accounts scheduling information or changes.
  • Fielded telephone calls, perform data entry, filing, and faxing.
  • Answer phones and make sure phone calls get transferred to appropriate departments.

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37. Guest Satisfaction

low Demand
Here's how Guest Satisfaction is used in Department Supervisor jobs:
  • Communicated with all other hotel departments and offices for discrepancies and ensuring guest satisfaction.
  • Coordinated service recovery to exceed guest satisfaction and retain brand loyalty.
  • Produced creative ways to maintain team enthusiasm to ensure maximum guest satisfaction and interaction while at park events.
  • Direct supervisor of a small staff and part of a management team driven to increase guest satisfaction.
  • Take full ownership of guest concerns/complaints; resolves issues immediately and follows up to ensure guest satisfaction.
  • Work closely with other departments to increase guest satisfaction scores.
  • Review of reports to drive sales and improve guest satisfaction.
  • Improved guest satisfaction results by 20%.
  • Turned around underperforming departments and contributed to significant improvements in guest satisfaction and sales.

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38. Disciplinary Actions

low Demand
Here's how Disciplinary Actions is used in Department Supervisor jobs:
  • Partner with managers and supervisors on disciplinary actions, terminations, performance management and fact-finding investigations.
  • Review client complaints for total quality management and executed disciplinary actions and terminations as necessary.
  • Documented performance and attitude of associates to quantify accurate annual reviews and/or disciplinary actions.
  • Performed employee reviews and provided additional training or disciplinary actions as needed.
  • Recommend performance awards and disciplinary actions for subordinate employees.
  • Administered annual reviews and documenting disciplinary actions when necessary.
  • Provided employee performance evaluations and disciplinary actions as required.
  • Managed hourly associates, evaluations and disciplinary actions.
  • Recommended disciplinary actions and implemented action plans.
  • Noted disciplinary actions and improved department sales.
  • Conducted employee reviews and implemented disciplinary actions.
  • Completed performance evaluations and disciplinary actions.
  • Handle disciplinary actions and personnel evaluations.
  • Assist with personnel disciplinary actions.
  • Monitored employee records such as, attendance and time cards, disciplinary actions, and corrective steps to improve work performance.
  • Complete and administer necessary documentation such as disciplinary actions, SAFE Cards, time and attendance and incident reports.
  • Recommended or implemented personnel actions such as employee selection, evaluation, rewards, or disciplinary actions.
  • Conducted interviews and hiring of new employees as well as disciplinary actions for existing employees.
  • Recruit and implement staff disciplinary actions, including the hiring and termination process.
  • Perform evaluations and wage reviews, hiring, disciplinary actions and terminations.

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39. Monthly Reports

low Demand
Here's how Monthly Reports is used in Department Supervisor jobs:
  • Generated weekly and monthly reports and written analysis to Director and other stakeholders on website trends and providing recommendations.
  • Reconciled budget for Finance division; managed and distributed monthly reports.
  • Prepared monthly reports and cash distributions to external government agencies.
  • Prepared monthly reports of account documentations, transaction records, audio data, OFAC hit lists and bank logbooks maintenance.
  • Complete daily, weekly and monthly reports and coach individual team members to ensure goals are exceeded or met.
  • Prepared monthly reports for the Controller on department performance and monthly cost performance of all departments in the district.
  • Gather data and prepare Visitation Department monthly reports in Microsoft Excel to be given to the Executive director.
  • Complete weekly and monthly reports regarding succession planning, terminations, new hires, compensation, and benefits.
  • Prepare monthly reports which a financial overview in relationship to the import / export of products received.
  • Compiled monthly reports totaling the input and output of copies, paper distribution, and postage used.
  • Monitored, completed, and/or ensured completion of daily, weekly, and monthly reports.
  • Ensured monthly reports were submitted to management, contributing to the efficiency of the business.
  • Created, scheduled and completed weekly/monthly reports, projects, programs, events and metrics.
  • Supervised staff of 11; managed deadlines; daily, weekly, and monthly reports.
  • Provide monthly reports that highlight progress with data related to company goals and requirements.
  • Assist with updates, re-ages, daily and monthly reports; approve credit applications.
  • Maintained daily and monthly reports of all closings and any issues related to closings.
  • Update monthly reports that reflect the use of appropriated funds to complete logistical tasks.
  • Input data from all jobs and create weekly and monthly reports for production.
  • Reported on all daily and monthly reports Took time off to have a baby

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40. Store Appearance

low Demand
Here's how Store Appearance is used in Department Supervisor jobs:
  • Store appearance by maintaining showroom integrity and assisting with minor resets, cross-merchandising as necessary.
  • Support customer service first priority, in stock initiatives, store appearance and supervising staff on fulfilling department and company goals.
  • Executed the three Top principals of retail; Customer Service, In Stock, and Store Appearance on a daily basis.
  • Carry out tasks assigned to me by superiors, including maintenance of store appearance, customer assistance, and associate assistance.
  • Support the store appearance priority by ensuring the department aisles promote a shopping environment that is appealing and safe.
  • Maintain all functions related to the upkeep of fitting room, store appearance, and customer readiness.
  • Led four associates to follow procedures to maintain in stock, store appearance and customer service.
  • Support three primary store priorities: Customer First, in stock, and store appearance.
  • Promote sales by maintaining store appearance, product being in stock and excellent customer service.
  • Support store appearance by ensuring department aisles promotes an appealing and safe environment.
  • Maintain high standards in the areas of customer service and store appearance.
  • Maintained core standards throughout store, creating an inviting store appearance.
  • Direct maintenance for associates to create above par store appearances.
  • Maintained store appearance and store readiness.
  • Maintained shelves and store appearance.
  • improved in stock conditions and store appearance.
  • Retrieve and complete will calls.Head CashierHead Cashiers support 3 primary store priorities: Customer First, IN Stock and Store appearance.

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41. Customer Orders

low Demand
Here's how Customer Orders is used in Department Supervisor jobs:
  • Managed and maintained accuracy of customer orders; identify and correct errors immediately to avoid any set backs on product deliver.
  • Team Lead as the Delivery/Will Call Coordinator for customer orders insuring timely delivery and prompt order fulfillment.
  • Maintained detailed record verification & processing customer orders and facilitated shipments.
  • Processed customer orders and performed billing functions.
  • Detailed documentation using notes in customer orders.
  • Managed and maintained customer orders and installations as well as balance dues, revisions to orders and refunds owed to customers.
  • Coordinated the efforts of department clerical, clerks and engineering staff to ensure accuracy and efficiency in processing customer orders.
  • Manage end to end order fulfillment process by ensuring that customer orders are completed correctly and on time.
  • Scheduled studio work and processed customer orders; managed receiving and shipping of materials and finished work.
  • Maintained the department, processed customer orders, made sure both the customers and staff were satisfied.
  • Managed order files, reports and collaborated with manufacturing to insure on time delivery of customer orders.
  • Trained new booksellers to shelve carts, place customer orders, help readers to select titles.
  • Lead a team of 4 responsible for the packaging and shipping of all customer orders.
  • Managed the storeroom and reports related to in-stocks, inventory control, and customer orders.
  • Maintain a neat and organized area so that customer orders can be easily located.
  • Make outgoing calls to vendors and installers to follow up on customer orders.
  • Assisted in recovering $2000 of potential loss in customer orders and product.
  • Resolve issues regarding customer orders, sales and service.
  • Process customer orders by data entry into computer system.
  • Verified customer orders and followed up with any updates.

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42. Different Departments

low Demand
Here's how Different Departments is used in Department Supervisor jobs:
  • Trained, coached, and supervised several associates in different departments to meet or exceed department/company productivity expectations.
  • Supervised over seven different departments, primarily the store receiving department.
  • Managed different departments within one of their largest distribution centers.
  • Supervised different departments in plant to increase production.
  • Supervised production schedules with in different departments.
  • Train, coach and develop associates in three different departments, giving them the tools to excel in customer service.
  • Trained, managed and motivated up to 30 employees in 2 different departments of the Microfilm labs.
  • Supervised and trained works crews in three different departments: cabinets, electrical and wood roofs.
  • Managed correspondence from different departments, which include; design, production & external manufacturing factories.
  • Supervised 5-8 employees in 3 different departments; Junior's, Missy, and Petite Departments.
  • Cross-trained in different departments to help facilitate providing excellent customer service throughout the sales floor.
  • Supervised and was responsible for three different departments' metrics, and business.
  • Travel to other stores in district to help train in different departments.
  • Updated status reports for four different departments for managers meetings.
  • Managed 4 different departments in my time with this company.
  • Cross trained in to different departments to maximize efficiency.
  • Supervised 25 or 30 store employees in different departments.
  • Supervised five different departments while employed at Home Depot.
  • Supervised four different departments with over fifty employees.
  • Managed three different departments consisting of ten staff.

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43. Department Inventory

low Demand
Here's how Department Inventory is used in Department Supervisor jobs:
  • Managed department inventory and implemented the corporate shrinkage policy, thereby reducing inventory loss due to theft.
  • Controlled receiving department records and transactions, handled overstock warehouse shipments and provided department inventory audits.
  • Managed department inventory, prepared check and cash deposits, coordinated receiving and database management activities.
  • Managed department inventory, ensured inventory availability, and made sure items were properly priced.
  • Managed and monitored Media Department inventory in backroom and on department floor.
  • Ordered and maintained department inventory and seasonal products.
  • Monitor and ensures maintenance of department inventory levels.
  • Handle all aspects of department inventory requirements.
  • Coordinated department inventory and implemented Just-in-Time program.
  • Trained new department employees Maintained department inventory
  • Manage department inventory and markdowns.
  • Coordinate all paperwork such as employee work schedules, product labels, material request forms and daily department inventory.
  • Maintain a clean inviting department * Merchandising of product displays * Department inventory and loss prevention * Customer service
  • Scheduled team members, managed department inventory, assembled and tested sealed membrane touch switches.
  • Reviewed and managed department inventory turn over, end of life and at risk products.
  • Assessed & maintained department inventory on a daily basis to ensure product is in stock.
  • Maintain department inventory to keep up with customer demands and office supplies at desk.
  • Managed department inventory, provide estimating support and met with customers as needed.
  • Supervised 10+ associates, customer service, tracked department inventory & financial reports.
  • Instruct and Demonstrate Department Inventory to Employees Providing Written Materials and Hands-on Exercises.

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44. Valuable Input

low Demand
Here's how Valuable Input is used in Department Supervisor jobs:
  • Provided valuable input into merchandising decisions to Store Management and Operations Team.
  • Provide valuable input into merchandising decisions to the Sales Assistant Store Managers, Freight Team and Inventory Management Associates.
  • Provide valuable input into merchandising decisions, building displays, signing and plan for upcoming sales and events.
  • Compiled and presented valuable input in to merchandising decisions to Store Management Team.
  • Provide valuable input in to merchandising decisions to the Store Management Team.
  • Offered valuable input to Management Team concerning merchandising practices, product promotions and actions on the sales floor.

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45. Special Projects

low Demand
Here's how Special Projects is used in Department Supervisor jobs:
  • Called upon repeatedly to direct/manage special projects and events in addition to production responsibilities.
  • Identify & implement opportunities for improvement through special projects.
  • Coordinated interdepartmental collaboration on special projects and daily activities.
  • Managed special projects and documentation audits.
  • Develop or administer special projects in areas such as pay equity, savings bond programs, day-care, and employee awards.
  • Assisted Administrators and Department Managers in the development and implementation of systems, special projects and other high level administrative duties.
  • Headed special projects and to take over for Supervisors/Foremen at other Base while they were on R&R.
  • Supervised a team of 5 to 8 graphic technicians - Assigned special projects, observed and assisted with direction.
  • Assisted the production and quality control departments when necessary and coordinate with them special projects and needs.
  • Worked in all departments from receiving to shipping also assisting on special projects for seasonal demand.
  • Assist department manager in organizing daily and special projects to be performed by other employees.
  • Perform special projects and assignments as directed by and in the absence of store manager.
  • Reproduced images for all film and print media Direct Mail, special projects and Newspaper.
  • Planned, directed, and oversaw day-to-day department activities, and managed various special projects.
  • Led special projects, which resulted in over 17 million dollars being recouped from suspense.
  • Identify, design and implement special projects, service enhancements, and/or quality programs.
  • Selected for special projects, such as annual inventory, which included project management.
  • Performed related administrative duties such as training, preparation of reports, special projects.
  • Supervised all facets of physical production including special projects R&D.
  • Organized in-store special projects for civic and community functions representing Kohl's.

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46. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Department Supervisor jobs:
  • Supervised and managed the day-to-day operations of the departmental administrative personnel, including performance evaluations and corrective action.
  • Manage day-to-day operations of the Financial Services Department for McKesson Medical-Surgical (formerly Physician Partner).
  • Enforced polices and procedures affecting day-to-day operations and conducted internal investigations.
  • Support senior management with day-to-day operations of hospital respiratory department.
  • Supervised day-to-day operations in various departments throughout the store.
  • Controlled day-to-day operations for the Certificate Insurance Dept.
  • Manage day-to-day operations related to flooring.
  • Assisted the supervisor in day-to-day operations.
  • Managed day-to-day operations for Engineering Department.
  • Lead the day-to-day operations of a $10M system to include, scheduling, tasking of resources and maintenance of equipment.
  • Supervised staff of 8 military personnel in charge of purchasing and inventory and oversaw all day-to-day operations of the Supply Department.
  • Managed day-to-day operations, supervising employees and assuring that the product is cut and packaged to the necessary specifications.
  • Launched hospital's first CT department; supervised day-to-day operations; served as liaison to administration and physician community.
  • Oversee day-to-day operations of the department along with maintaining proper inventory control placing orders as needed.
  • Managed day-to-day operations of medial secretaries, appointment schedulers, as well as call center schedulers.
  • Manage day-to-day operations of canning department, including personnel, departmental training, ensure FDA compliance.
  • Maintained inventory audits, ordering of inventory, and day-to-day operations of the cleaning crew.
  • Oversee the day-to-day operations of the department and processing of over 3,500 requisitions daily.
  • Utilize problem solving, communication, and teamwork skills to handle many day-to-day operations.
  • Manage day-to-day operations and process monthly deliveries totaling a minimum of $2.5 million.

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47. Production Schedules

low Demand
Here's how Production Schedules is used in Department Supervisor jobs:
  • Managed daily production schedules, manufacturing processes, inventories and department purchasing to achieve the best overall productivity.
  • Coordinate with machine operators to align production schedules with freight schedules for maximum efficiency and productivity.
  • Studied production schedules and estimated worker-hour requirements for completion of job assignment.
  • Reviewed production schedules and scheduled adjustments to insure timely completion.
  • Supervised production schedules, production quality and meeting production deadlines.
  • Prepared production schedules for all departments and managed inventory control.
  • Coordinate production schedules with production manager and vendors.
  • Contacted customers to maintain production schedules.
  • Managed a staff of seven employees, verified hours worked, coordinated production schedules, and assisted with projects as needed.
  • Manage manpower to meet production schedules, pulling test equipment for schedules calibration, updates, and repairs as needed.
  • Established, and adjusted work procedures to meet production schedules, using knowledge of capacities of machines, and equipment.
  • Utilize, move, train and work with all employees to ensure that production schedules and deadlines are met.
  • Addressed job order changes, leveraging knowledge of machinery and equipment to adjust work procedures and meet production schedules.
  • Assured attainment of business objectives and production schedules while insuring product standards, manpower, equipment and materials.
  • Promoted to Line Lead, coordinated all production orders through the plating department according to production schedules.
  • Managed press shop, made schedules, and made sure all quota and production schedules where made.
  • Screen blueprints, work orders, production schedules to determine product the job instructions and specifications.
  • Planned production schedules on 8 assembly machines and 6 injection molding machines on a 2-2-3 schedule.
  • Prepared production schedules, prioritized mold changes, and ensured attainment of goals and objectives.
  • Assess worker hour requirements by studying production schedules to complete job assignments within deadlines.

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48. Special Events

low Demand
Here's how Special Events is used in Department Supervisor jobs:
  • Coordinated personal shopping events/orders for high profile clientele and in-store special events.
  • Implement system to communicate all Ad Events, promotions, Impact Planner projects and special events for each department team members.
  • Teamed with Marketing Director and Casino Manager in planning, development, and deployment of casino promotions and special events.
  • Led the department to finish in the top five for sales gains in the company during special events in 2010.
  • Facilitate and/or coordinate special events in store or community, such as Fun Days, potlucks, parties, etc.
  • Top sales for 80% of events within the first year, many awards for performance during special events.
  • Assisted with the planning and coordination of special events at Fort Bragg and Pope Air Force Base.
  • Promoted and sold ticket packages for Disneyland special events, while consistently meeting the set sales quota.
  • Maintained inventory, scheduled employees, worked with store manager on promos and special events.
  • Created and maintain budget analysis program for all events (Athletic & Special Events).
  • Coordinate special events such as associate appreciation parties or other fun parties to celebrate achievements.
  • Implemented base food service and assists operations in preparation for meal planning and special events.
  • Book rooming lists and assign rooms for future conventions, groups and special events.
  • Coordinated special events, organizing and planning details to ensure success for the resort.
  • Planned, coordinated and implemented all-store meetings and all in store special events.
  • Utilize monthly communication book to present merchandise for sales and special events.
  • Served on the employee committee which planned special events for store employees.
  • Implement systems to communicate all ad events, promotions and special events.
  • Promoted to Manager of Personal Shopping, Special Events and Customer Service.
  • Managed web content of special events, advertisements, and promotions.

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49. Production Goals

low Demand
Here's how Production Goals is used in Department Supervisor jobs:
  • Partnered with peers and superiors executing production goals and implementing compliance including safety requirements.
  • Key responsibilities included setting, obtaining and reporting daily production goals.
  • Awarded recognition for consistently reaching and exceeding departmental production goals.
  • Developed production goals for special document archiving projects.
  • Monitored and achieved daily production goals.
  • Monitor their production goals, their gap time and safety ensuring they are following all expectations during the hours of picking.
  • Assigned work and monitored productivity to ensure high standards of quality while maintaining a safe work environment and exceeding production goals.
  • Coordinated with Production Planning, and other departments, to ensure distribution center's budget and production goals were met.
  • Host start of shift meetings informing employees of work policies, production goals, daily plans, and recognition.
  • Answered directly to Department Superintendent and Plant Manager on subjects such as cost and production goals.
  • Make real time decisions to ensure nightly production goals are met for the department.
  • Directed and managed 20 hourly employees over two shifts to meet monthly production goals.
  • Job Description:Lead a team of 15-25 employees in meeting company production goals.
  • Led more than 20 personnel on meeting production goals and driving continuous improvement.
  • Researched and resolved issues that dramatically affect our company's month production goals.
  • Worked with cross-functional team and peers addressing quality issues and/or production goals.
  • Exceeded team production goals with individual production in the top 10%.
  • Set up, coordinated and managed production goals with employees and staff.
  • Supervised 22 employees and oversaw training and quality to main production goals.
  • Ensured daily and weekly production goals were set and accomplished.

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50. Ensure Compliance

low Demand
Here's how Ensure Compliance is used in Department Supervisor jobs:
  • Implemented enforced both performance standards and company policies to ensure compliance with government regulations as well as safety guidelines.
  • Attend weekly meetings with Management: disseminate information and ensure compliance thereto.
  • Monitored associate performance to ensure compliance with corporate and building performance metrics.
  • Researched Federal and municipal rules and regulations to ensure compliance.
  • Monitored departmental transactions to ensure compliance with federal regulations.
  • Measured pipe dimensions to ensure compliance with specifications.
  • Perform Return Goods Defective processing daily to ensure compliance of procedures by auditing 10% of the total shipped.
  • Analyzed test and acceptance data to ensure compliance with required specifications for acceptance of the circuitry into the DCS.
  • Performed unscheduled internal audits of the company's quality systems to ensure compliance with ISO and API licensing.
  • Perform dealer inventory audits, bank cutoffs and other dealer related duties to ensure compliance to company guidelines.
  • Led a project of revising and updating department policies and procedures to ensure compliance with military guidelines.
  • Interpret HUD guidelines, policies, and regulatory provisions, and then ensure compliance within each department.
  • Administered the Leave of Absence Program for all employees to ensure compliance with state and federal regulations.
  • Assigned, monitored and evaluated the quality of commercial credit underwriting to ensure compliance with loan polices.
  • Developed a lead loan closing team with expertise in underwriting to ensure compliance of product line.
  • Develop team members to ensure compliance as it relates to departmental goals, priorities and safety.
  • Revised standard operational procedures, working practices, and observed workers to ensure compliance with standards.
  • Set standards for conduct of work and required performance and ensure compliance with such standards.
  • Research and resolve escalated client problems and complaints to ensure compliance with Bankruptcy law.
  • Audit client's budgets and documentation to ensure compliance with state and federal policies.

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20 Most Common Skill for a Department Supervisor

Customer Service23.7%
New Merchandise10.4%
New Procedures9.4%
Sales Floor9.2%
Direct Supervision8.8%
Safety Procedures7.2%
Sales Goals4.7%
Inventory Control3.3%

Typical Skill-Sets Required For A Department Supervisor

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
20.1%
20.1%
2
2
New Merchandise
New Merchandise
8.8%
8.8%
3
3
New Procedures
New Procedures
8%
8%
4
4
Sales Floor
Sales Floor
7.8%
7.8%
5
5
Direct Supervision
Direct Supervision
7.5%
7.5%
6
6
Safety Procedures
Safety Procedures
6.1%
6.1%
7
7
Sales Goals
Sales Goals
4%
4%
8
8
Inventory Control
Inventory Control
2.8%
2.8%
9
9
Performance Reviews
Performance Reviews
2.5%
2.5%
10
10
Loss Prevention
Loss Prevention
2.3%
2.3%
11
11
Product Knowledge
Product Knowledge
2.3%
2.3%
12
12
Retail Store
Retail Store
2.1%
2.1%
13
13
Depot
Depot
1.6%
1.6%
14
14
Inventory Management
Inventory Management
1.4%
1.4%
15
15
Daily Operations
Daily Operations
1.4%
1.4%
16
16
Company Standards
Company Standards
1.4%
1.4%
17
17
New Associates
New Associates
1.4%
1.4%
18
18
Company Policies
Company Policies
1.2%
1.2%
19
19
Customer Complaints
Customer Complaints
1.2%
1.2%
20
20
Staff Members
Staff Members
1.1%
1.1%
21
21
Special Orders
Special Orders
1%
1%
22
22
Data Entry
Data Entry
0.9%
0.9%
23
23
Department Associates
Department Associates
0.8%
0.8%
24
24
Men
Men
0.7%
0.7%
25
25
HR
HR
0.6%
0.6%
26
26
POS
POS
0.6%
0.6%
27
27
Osha
Osha
0.6%
0.6%
28
28
Department Staff
Department Staff
0.6%
0.6%
29
29
Multiple Departments
Multiple Departments
0.6%
0.6%
30
30
Sales Plan
Sales Plan
0.5%
0.5%
31
31
Entire Store
Entire Store
0.5%
0.5%
32
32
Direct Reports
Direct Reports
0.5%
0.5%
33
33
Ensure Customers
Ensure Customers
0.5%
0.5%
34
34
Millwork
Millwork
0.5%
0.5%
35
35
Training Programs
Training Programs
0.5%
0.5%
36
36
Phone Calls
Phone Calls
0.5%
0.5%
37
37
Guest Satisfaction
Guest Satisfaction
0.5%
0.5%
38
38
Disciplinary Actions
Disciplinary Actions
0.4%
0.4%
39
39
Monthly Reports
Monthly Reports
0.4%
0.4%
40
40
Store Appearance
Store Appearance
0.4%
0.4%
41
41
Customer Orders
Customer Orders
0.4%
0.4%
42
42
Different Departments
Different Departments
0.4%
0.4%
43
43
Department Inventory
Department Inventory
0.4%
0.4%
44
44
Valuable Input
Valuable Input
0.4%
0.4%
45
45
Special Projects
Special Projects
0.4%
0.4%
46
46
Day-To-Day Operations
Day-To-Day Operations
0.4%
0.4%
47
47
Production Schedules
Production Schedules
0.4%
0.4%
48
48
Special Events
Special Events
0.3%
0.3%
49
49
Production Goals
Production Goals
0.3%
0.3%
50
50
Ensure Compliance
Ensure Compliance
0.3%
0.3%

112,336 Department Supervisor Jobs

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