Deployment engineer work from home jobs - 2749 jobs
AI Incident Solutions Engineer - Remote + Equity
Incident.Io
Remote job
A leading AI incident response platform is seeking a Solutions Engineer to partner with sales, providing technical expertise and tailored solutions for clients. You'll cultivate deep product knowledge, identify sales process improvements, and collaborate closely with Product and Engineering teams to enhance customer success. Ideal candidates will have a proven background in technical pre-sales roles, strong communication skills, and a proactive approach to challenges. This role offers a competitive salary and numerous benefits, including remote working options.
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$111k-166k yearly est. 2d ago
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Remote Solutions Engineer - AI Video Platforms
Twelvelabs
Remote job
A video AI technology company in San Francisco seeks a Solutions Engineer to lead technical discovery with prospects and demonstrate the business value of innovative video understanding APIs. This role involves creating proof-of-concepts, delivering presentations, and collaborating with Sales. Applicants should have at least 5 years in customer-facing technical roles, experience with LLMs, and strong communication skills. Join a diverse team committed to driving innovation in multimodal AI.
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$111k-166k yearly est. 2d ago
Forward Deployed Engineer
Workos
Remote job
🚀
WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness. We're a fully distributed team with employees across North American time zones. We're well-funded, having raised $100m in funding from top investors including Greenoaks Capital, Lachy Groom, and Lightspeed Ventures. Our fast-growing base includes rapidly growing SaaS companies like OpenAI, Cursor, Perplexity, Vercel, Plaid, and hundreds of others.
About the role
As a Forward DeployedEngineer at WorkOS, you'll sit at the intersection of engineering, product, and GTM and work directly with customers to solve real problems and accelerate time-to-value.
This role is for engineers with strong fundamentals, excellent communication, and unusually high agency. You'll be customer-facing, but you'll also build: prototypes, integrations, demos, and pragmatic solutions that unblock adoption and expansion.
Responsibilities ✔️
Work directly with customers to design and implement solutions using WorkOS products
Own technical outcomes end-to-end: discovery, architecture, implementation, iteration, and handoff
Build lightweight tooling, scripts, demos, or proof-of-concepts to speed up customer success
Identify blockers early, propose solutions, and drive momentum without waiting for instructions
Partner with Account Executives and Solutions Engineers to support evaluations and expansions
Share structured feedback with Engineering and Product to improve the platform based on real-world usage
Qualifications
Strong engineering fundamentals and comfort building across APIs and web stacks
Proven ability to communicate clearly with customers and internal teams
High agency: you proactively find problems and solve them (show us what you've built or led from 0→1)
Excited by fast-paced, startup environments and ambiguous problem spaces
Strong curiosity and adoption of modern tooling, including AI-assisted development workflows
Bonus: Experience in developer tools, integrations, customer engineering, or technical consulting
Benefits (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
Benefits include:
- Competitive pay
- Substantial equity grants
- Healthcare insurance (Medical, Dental and Vision) for you and your family
- 401k matching
- Wellness and fitness monthly allowances
- PTO + paid holidays + unlimited sick leave
- Autonomy and flexibility with remote work
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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$103k-149k yearly est. 5d ago
Remote Solutions Engineer for ML Testing Platform
Getclera
Remote job
A leading AI solutions company is seeking a Solutions Engineer to customize software for top clients globally. The role requires strong Python skills, excellent communication capabilities, and a deep understanding of AI and machine learning. As part of a dynamic team, you will deliver high-quality solutions tailored to specific client needs. The position offers a competitive salary range of $100K - $200K and the opportunity to work in a fast-paced, innovative environment.
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$100k-200k yearly 6d ago
Platform & GenAI Engineering Leader (Remote)
Cerebras 4.2
Remote job
A leading technology company is seeking an experienced Platform & Product Engineering Leader to build a world-class GenAI training platform. This role involves strategic leadership and management of distributed teams, ensuring technical execution aligns with company goals. Required qualifications include a minimum of 5 years in engineering leadership within product-driven environments and hands-on expertise in cloud technologies. Competitive salary of $220,000 - $260,000 plus equity offered.
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$220k-260k yearly 5d ago
Remote Healthcare Platform Solutions Engineer
Canvas Construction
Remote job
A forward-thinking technology firm is seeking a Solutions Engineer to build robust solutions using their Canvas SDK. You'll partner with Solutions Consultants to bridge customer needs with technical capabilities in the healthcare domain. Ideal candidates have strong programming skills, especially in Python, and a passion for healthcare technology. This remote position encourages collaboration while offering competitive compensation and benefits, including unlimited PTO and professional development budget.
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$111k-166k yearly est. 6d ago
Solutions Engineer (Remote)
Lakera Inc.
Remote job
Lakera is seeking a Solutions Engineer to accelerate customer success and shape the product experience as we scale. In this customer-facing role, you'll be the primary technical point of contact through both sales and post-sales implementation. You'll translate customer needs into solutions, architecting with Lakera's AI security platform to help enterprises secure their AI stacks and unlock cutting-edge use cases.
You'll work closely with Customer Success, Sales, Product, and Engineering to ensure Lakera delivers on its mission. With your blend of technical expertise, communication skills, and customer empathy, you'll be at the forefront of AI security innovation.
About Lakera
Lakera is on a mission to secure the era of intelligent computing. We are heading towards a future where AI-powered applications take center stage. Here at Lakera, we're not just dreaming about the future; we're building the security foundation for it. We empower builders, giving them the confidence to navigate this new dynamic landscape and unleash the next phase of innovation.
We work with Fortune 500 companies, startups, and foundation model providers to protect them and their users from adversarial misalignment. We are also the company behind Gandalf, the world's most popular AI security game. If you're eager to be part of a team that's not just keeping pace but setting the pace, Lakera is the right place for you. Let's shape the future together.
What You'll Do:
Act as the primary technical point of contact for customers evaluating Lakera. Understand their needs and design solutions that align with their infrastructure using Lakera's platform.
Partner with Customer Success to plan and execute post-sales implementations, ensuring customers onboard quickly and realize value from the platform.
Develop and maintain technical documentation and guides to streamline pre- and post-sales workflows.
Support product configuration and deliver minor technical changes required for customer implementations.
Feed customer feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.
What You'll Bring:
5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role.
A track record of managing relationships with large, complex organizations, preferably with a deeply technical enterprise product.
Proficiency coding in the Python and Javascript ecosystems.
A track record of enabling large scale implementations in at least one of the hyperscalers (AWS, GCP, Azure). Preferred experience with Docker, Kubernetes, and Terraform.
An understanding of and experience navigating security, compliance, and IT processes and requirements when implementing B2B products at large enterprises.
Strong written and verbal communication and interpersonal skills with a comfort presenting in front of customers 1:1, in small groups, and at large conference venues.
A track record of working directly with customers of varying sizes, including large enterprises.
An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line.
A passion for what AI can do for the good of humanity and a desire to ensure that it is implemented in a secure and ethical way.
Comfortable in a small and fast moving startup environment.
Location: San Francisco.
Logistics: Tuesday and Wednesday in office. We're excited about candidates who want to contribute to our in-office culture.
Deadline to apply: None. Applications will be reviewed on a rolling basis.
Compensation and Benefits: Our total compensation package is a blend of salary, equity and benefits.
We are committed to paying fairly and aim for these three elements collectively to be highly competitive with market rates. Equity - On top of this position's compensation, equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size and communicate equity amounts at the time of offer issuance.
Benefits:
Equity package.
Comprehensive health, dental, and vision insurance.
401k plan.
Paid parental leave.
Unlimited PTO.
Health, wellness, and commuter benefits.
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$111k-166k yearly est. 3d ago
Solutions Engineer
Gamma.App
Remote job
We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market.
📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day.
💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste.
💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023.
💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity.
About the role
You'll build out Gamma's integration ecosystem - scaling the connectors, workflows, and partnerships that make Gamma the creative hub for hundreds of millions. From Zapier automations to MCP servers to deep B2B integrations, you'll shape how Gamma fits into the tools people already use and co-design new ones. This role combines hands‑on engineering, customer collaboration, and developer advocacy.
You'll work closely with engineering, product, and customer success to ensure our integrations are reliable, well‑documented, and genuinely useful. If you love building tools that unlock new workflows and thrive at the intersection of code and customer impact, this is your opportunity.
Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.
What you'll do
Build and maintain API integrations across platforms like Zapier, Make, N8N, and the major AI tools
Partner with B2B customers to architect integrations, troubleshoot issues, and guide technical implementation - from authentication to webhooks to account management
Design and deploy MCP servers and custom connectors that extend Gamma's reach
Create developer resources including tutorials, sample code, and case studies that showcase integration possibilities (Nice to have)
Own security and compliance conversations with enterprise customers, ensuring integrations meet SOC 2 and other similar standards (Nice to have)
Collaborate cross‑functionally with product, design, and customer success to prioritize and ship high‑impact integrations
What you'll bring
4+ years building API integrations with deep expertise in RESTful APIs, OAuth 2.0, webhook systems, and error handling at scale
Strong coding skills in TypeScript and Python, and ideally experience deploying MCP servers
Experience with enterprise B2B integrations, including complex authentication flows, and account provisioning systems, etc
Technical communication skills - you can debug customer code, lead architecture discussions, and write clear documentation
API security knowledge, including rate limiting, token management, and encryption
Developer advocacy experience - building reference implementations and tutorials that make integrations easy to adopt (Nice to have)
Compensation range
Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above.
If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.
You get energy from small teams doing big things.
You love when design, code, and storytelling overlap.
You default to action, even when the answer isn't clear yet.
You value details, but know when to ship and move on.
You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn.
You believe AI should amplify creativity, not replace it.
You know kindness and intensity are not opposites.
You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen.
💙 Who we are
Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday.
We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting.
💬 Here's a bit about what it's like to work here, from people on the inside:
We asked the team what makes Gamma, Gamma. Here were some of their answers:
"quirky, inspiring, fun, a little wild in the best way"
"You can have an idea and just run with it."
"Everyone's talented and humble - the mix keeps you sharp."
"We ship cool stuff, learn a ton, and laugh a lot doing it."
Meet the team
We're a team of dreamers and doers building in beautiful San Francisco 🌉
We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you!
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$111k-166k yearly est. 4d ago
Remote Lead Systems Engineer - Healthcare IT
Itlearn360
Remote job
A leading global healthcare solutions company is seeking a Lead Systems Engineer to support deployment teams and ensure compliance with policies. Candidates must hold a Bachelor's degree or equivalent experience in healthcare environments. Responsibilities include customer interaction, project management, and providing technical sales support. The position is remote with some on-site requirements and involves multitasking across various projects. Competitive compensation and benefits package offered.
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$121k-167k yearly est. 3d ago
Solutions Engineer (Post Sales) - US Remote (West Coast)
Rudderstack Inc.
Remote job
About RudderStack
RudderStack is a warehouse-native customer data platform enabling companies to collect, govern, and activate real-time customer data for analytics, personalization, and AI-powered/agentic applications.
Backed by S28, Kleiner Perkins, and Insight Partners, RudderStack is trusted by leading AI-native companies such as Lovable, Hex, n8n, Vercel, and Seamless, along with multiple Fortune 100 global enterprises.
About the role
As a Post-Sales Solutions Engineer at RudderStack, you will bridge the gap between technical product capabilities and customer success. You will work closely with the Customer Success, Product, and Engineering teams to remove technical barriers, guide customers in building and scaling their data pipelines, and drive adoption of advanced use cases. You will act as a trusted advisor to customers, helping them architect solutions that leverage RudderStack effectively.
This role is ideal for a technically skilled individual who enjoys working closely with customers and translating business needs into scalable data solutions.
What you'll do
Partner with customers post-implementation to ensure smooth onboarding, adoption, and success with RudderStack's platform.
Act as a Data Consultant by leading technical discussions and solution design sessions to align customer data architecture with business goals.
Troubleshoot and resolve complex integration or data pipeline issues in collaboration with Product and Engineering.
Provide best-practice guidance on data collection, transformation, and routing across warehouses and destinations.
Create technical documentation, playbooks, and training materials to accelerate customer enablement.
Act as a customer advocate by sharing feedback and feature requests with internal teams.
Measure and improve key outcomes such as time to value, feature adoption, and customer satisfaction.
Qualifications
3 - 5 years of experience in solutions engineering, customer success engineering, or similar technical customer-facing roles.
Solid understanding of data pipelines, ETL/ELT processes, APIs, and modern data warehouses (e.g. Snowflake, BigQuery, Redshift).
Strong problem-solving and troubleshooting skills, with the ability to explain complex concepts clearly to varied audiences.
Excellent communication and collaboration skills; comfortable working with both technical and business stakeholders.
Self-motivated, adaptable, and eager to learn in a fast-paced, remote-first environment.
The compensation range for this position is $115,000-$150,000. The total compensation package also includes stock options and a comprehensive benefits package. Actual compensation will depend on your location, skills, experience, and qualifications.
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$115k-150k yearly 3d ago
Senior Cybersecurity Engineer
Waabi Innovation Inc.
Remote job
Waabi, founded by AI pioneer and visionary Raquel Urtasun, is an AI company building the next generation of self-driving technology. With a world class team and an innovative approach that unleashes the power of AI to “drive” safely in the real world, Waabi is bringing the promise of self-driving closer to commercialization than ever before. Waabi is backed by best-in-class investors across the technology, logistics and the Canadian innovation ecosystem.
With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: ************
Responsibilities
Work directly with engineering teams as the main point of contact for product security.
Conduct formal TARA (ISO/SAE 21434) to define security requirements for vehicle ECUs and autonomous stacks.
Develop data integrity standards for CAN and Automotive Ethernet to block injection and spoofing attacks.
Perform threat modeling for new infrastructure to identify vulnerabilities in fleet management and diagnostic tools.
Specify automated security testing requirements, including protocol fuzzing, for the software build pipeline.
Translate high-level security goals into actionable engineering specifications alongside senior architects.
Design Hardware Security Module (HSM) integrations to establish a hardware-rooted Chain of Trust.
Architect secure boot and OTA update mechanisms using cryptographic signing to prevent unauthorized code execution.
Design secure truck-to-cloud interfaces utilizing end-to-end encryption and robust mutual authentication.
Qualifications
Minimum of 5 years in cybersecurity, specifically focusing on product security for embedded systems, robotics, or automotive platforms.
Proven ability to conduct structured TARA or threat models, particularly using ISO 21434
Technical proficiency in CAN bus (J1939) and Automotive Ethernet
Working knowledge of automotive security and safety standards, such as UNECE R155 and ISO 26262
Proficiency in Python or Go for developing security automation and design validation tools.
Familiarity with securing IoT cloud architectures and managing secure data pipelines between edge devices and backends.
Bonus
Hands-on experience with PKI, digital signatures, and encryption as applied to Secure Boot, OTA, and hardware-based Roots of Trust
Proficiency in C/C++ and/or Rust for auditing embedded firmware
The US yearly salary range for this role is: $144,500- $207,600 USD and the Canada salary range for this role is: $144,374 - $176,500 CAD in addition to competitive perks & benefits. Waabi US Inc. and Waabi Canada Inc.'s yearly salary ranges are determined based on several factors in accordance with the Company's compensation practices. The salary base range is reflective of the minimum and maximum target for new hire salaries for the position across all US and Canada locations. Note: The Company provides additional compensation for employees in this role, including discretionary equity incentive awards and discretionary annual performance bonus.
Perks/Benefits
Waabi provides a competitive benefits package that includes:
Competitive compensation and equity awards.
Premium choices for Health and Wellness benefits that include Medical, Vision and Dental coverage.
Unlimited Vacation.
Flexible hours and Work from Home support.
Daily drinks, snacks and catered meals (when in office).
Regularly scheduled team building activities and social events.
As we grow, this list continues to evolve!
Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!
Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.
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$144.5k-207.6k yearly 4d ago
Transformers and dielectric fluids Engineering Leader - Remote position
Talent Search Pro
Remote job
Regional Application Engineering Leader with FR3 Fluid / Transformer Oil
You know transformers inside out - the hum, the heat, the physics behind the oil. But what if your next step wasn't just about keeping systems running, but redefining what powers them?
As a Regional Application Engineering Leader, you'll be the go-to expert on FR3 fluid - guiding manufacturers, training end users, and helping shape how the next generation of transformers are built. You'll travel, teach, solve problems, and show why innovation and reliability don't have to clash.
Every week brings a new challenge: answering tough questions from the field, collaborating with design engineers, or presenting ideas that move the industry forward. You won't just support change - you'll drive it.
What You'll Do
Build strong technical relationships with transformer manufacturers and end users.
Provide technical training, on-site and virtual, to support commercial and engineering teams.
Lead and support technology projects that enhance application and adoption of FR3 fluid.
Offer technical expertise for product application and problem-solving.
Represent the company at industry events and conferences through papers or presentations.
What You'll Bring
Bachelor's degree in a related field.
4+ years of related engineering experience.
Understanding of insulating liquids and transformer design principles.
Experience in power or distribution transformer manufacturing, or customer technical support.
Willingness to travel up to 50%.
Strong communication and collaboration skills.
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$87k-139k yearly est. 4d ago
Senior AI Platform Engineer - Remote-First
Poggio Labs, Inc.
Remote job
A tech innovation firm in San Francisco seeks engineers to build scalable platforms and integrate systems for deeper AI-powered intelligence. The role emphasizes collaboration with design and engineering teams, and requires solid backend tech skills, including Python and SQL. Candidates should have a strong desire to win as a team and be comfortable with ambiguity. The company offers a remote-first culture with opportunities for collaboration and competitive compensation aligned with Tier-1 market data.
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$117k-164k yearly est. 2d ago
Senior Media Engineer (Remote)
Zencastr
Remote job
Empower the voices of the ******************** you want to push the world of podcasting into the future, come join a team that loves to live on the edge! We are a fully distributed team of smart people who are passionate about changing the world one voice at a time.
You should join us if you:
You have significant experience with codecs / encoding / transcoding, media containers, streaming
You have a good understanding of computer science fundamentals. You might not have gone to school for it, but you know the difference between heap and stack, different time complexities, which patterns to use, and when
You are not afraid of words like H264, VP8, I-frames, P-frames, NALU, SVC, DTS
You are ambitious. You might want to build your own company one day or have tried to tackle the toughest tech problems just for fun
You have deep experience writing C / C++
You are open to writing typescript sometimes
You have an eye for performance. Whether thinking about maintaining the best frame rates, or creating the fastest video codecs you care about speed.
You are a team player. One team, one dream.
You have good communication skills. You can write a technical spec as well as play “Among Us” with the team and find the imposter!
What sets you apart:
You have a passion for high-performance applications
You have significant open source contributions
You want to work in a fast-growing startup. Which comes with the blood, sweat, and tears of working to disrupt an established industry
You have empathy for the end-user. A spec is a conversation starter, as an advocate for the end-user you always are thinking about how to best serve their needs
You have an eye for code quality and you strive to uphold best practices in engineering, security, and design
Why you should choose us:
You'll be working with world‑class engineers, Ph.D.'s, and designers in a fully distributed team
Work in an agile and fast-changing environment
Equity commensurate to your contribution in a profitable company
Health insurance
Unique challenges and the support and talent to solve them
4 weeks PTO
Freedom to work where you please
Office setup budget
Continuing education credits
What we're looking for:
5 + years of С/С++ experience
Ability to lead the design and implementation of major software components, systems, and features
Bonus points if you have:
Experiencing working in high traffic, low latency applications
Digital Signal Processing experience
Experience working with bleeding edge technology of video and audio processing
Experience deploying a/v pipelines on edge devices
We are flexible! For the right candidate, we ask: What do you need to do your best work?
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Technical Solutions & Support Specialist
Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire.
Location: New York, NY
Company Stage of Funding: Series E (venture-backed, unicorn)
Office Type: Onsite 5 Days a Week
Salary: $80,000 - $120,000 USD
Equity: Included
Relocation: Supported
Company Description
We're representing a rapidly scaling, venture-backed AI company improving two of the most essential industries in the world: housing and healthcare. By embedding AI agents directly into existing operational workflows, this company helps organizations reduce manual work, lower costs, and deliver dramatically better experiences to end users. Their platform powers everything from apartment tours, leasing, and maintenance coordination to healthcare scheduling, intake, and patient communication-removing friction from processes that impact millions of people every day. Backed by top-tier investors and recently closing a significant late‑stage funding round, the company is entering its next phase of growth with massive scale ahead. This is a high‑ownership, high‑expectation environment built for people who want to move fast, solve real customer problems, and help define how AI operates in mission‑critical systems.
What You Will Do
As a Technical Solutions & Support Specialist, you will serve as a subject matter expert on customer systems and configurations, ensuring clients receive fast, accurate, and empathetic support. You'll work closely with internal engineering, product, and operations teams to diagnose issues, resolve bugs, and improve the overall customer experience.
Develop a deep understanding of customer implementations, configurations, and workflows.
Support client onboarding by translating customer preferences into system settings.
Troubleshoot integrations with email, calendars, CRMs, and property management systems.
Act as a trusted, customer‑facing point of contact for technical and operational issues.
Communicate clearly and professionally with customers to understand issues, reproduction steps, and business impact.
Prioritize support requests based on severity and operational impact.
Advise customers on best practices for configuring and interacting with AI‑powered assistants.
Investigate bugs using SQL queries, logs, and internal data sources.
Write clear, high‑quality ticket summaries outlining root cause, reproduction steps, and business impact.
Communicate fixes back to customers and confirm resolution.
Share learnings and updates with internal teams to improve systems and processes.
Ideal Background
Bachelor's degree in Computer Science or equivalent technical field, or comparable hands‑on experience.
1-3 years of experience in a technical support, solutions, or customer‑facing role.
Demonstrated technical proficiency through education, bootcamps, or prior work experience.
Strong analytical mindset with a bias toward data‑driven decision‑making.
Excellent written and verbal communication skills.
Comfortable working directly with customers to solve complex problems.
Willingness to work onsite five days a week in a collaborative office environment.
Preferred
Experience with support tools or CRMs such as Zendesk or Salesforce.
Experience writing SQL queries and working with logs or event data.
Familiarity with API testing tools like Postman.
Experience with monitoring or logging platforms such as Datadog.
Advanced proficiency in Google Sheets or Excel.
Exposure to reporting or analytics tools such as Tableau.
Experience building internal tools with low‑code or no‑code platforms (e.g., Retool).
Compensation and Benefits
Salary: $80,000 - $120,000 USD, based on experience and qualifications.
Equity: Equity included as part of total compensation.
Benefits:
100% employer‑covered medical, dental, and vision premiums
Fully paid parental leave
401(k) benefits
Commuter benefits
Fitness and home services stipend
Unlimited vacation and paid holidays
All meals provided in‑office
Relocation: Relocation packages available for qualified candidates.
Environment: High‑intensity, high‑growth team with full ownership and minimal bureaucracy.
Why This Role
This is a rare opportunity to join a late‑stage startup scaling at exceptional speed while still offering early‑employee impact. You won't be following a playbook-you'll help write it. The work is demanding, fast‑moving, and deeply rewarding for people who want to build something meaningful at scale.
Equal Opportunity
The company is committed to building an inclusive workplace. Employment decisions are based on qualifications and business needs without regard to protected characteristics. Discrimination and harassment of any kind are prohibited.
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$80k-120k yearly 5d ago
Remote Cyber Defense Engineering Leader
Lumen Technologies 4.1
Remote job
A leading telecommunications company seeks a Manager of Cyber Defense Engineering to lead a remote team of security engineers protecting enterprise applications and cloud infrastructures. This role requires 7+ years in cybersecurity and strong expertise in WAF, MFA, and cloud security practices. The ideal candidate will develop security controls and strategies while collaborating with various teams to ensure compliance and enhance security frameworks.
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$127k-158k yearly est. 4d ago
Remote ML Engineer - Real-Time Data & AI Infra
Twilio 4.5
Remote job
A leading technology company is seeking a Machine Learning Engineer to join their AI & Data Platform team. This remote position involves designing and operating cloud-native data and ML infrastructure. Responsibilities include building data pipelines, integrating event streams, and enhancing data quality. Candidates should have a B.S. in a relevant field, 3-5 years of relevant experience, and proficiency in Python and SQL. The role promotes a remote-first culture, encouraging diverse experiences. Competitive compensation and benefits offered.
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$137k-181k yearly est. 4d ago
Power Systems Engineer, Microgrids
Intersect 4.2
Remote job
We're a team of friends bound together by a mission to preserve our planet for future generations through innovative energy solutions and modern infrastructure. In December 2025, Google announced an agreement to acquire Intersect, to enable more data center and generation capacity to come online faster while accelerating energy development and innovation. After close, we'll continue doing exactly what we were built to do - develop, construct, and operate the most ambitious power and data infrastructure in the country.
Intersect's operations will remain separate from Alphabet and Google under the Intersect brand. We're on an aggressive growth trajectory and looking for people hungry to tackle the largest energy challenges on the planet.
Location & Team GatheringsIntersect has been a fully flexible workplace since its founding in 2016. We've been very intentional about the way we do things. We are not work-from-home, hybrid, or in-office - we are any and all of those options! Deepening social connections and offering shared experiences is a cornerstone of the way we work. We connect as a team at our Team Week experiences four times a year and at our recently established Hub locations - SF Bay Area, NYC Metro Area, NY; Denver, CO; Houston, TX; Calgary, AB; and Toronto, ON.
We are currently looking for candidates located within 60 miles of any of the listed hubs to foster more in-person connections while maintaining our flexible remote culture.
About This RoleAs part of Intersect's Microgrid Engineering team, you'll apply advanced power system theory, simulation expertise, and real-world engineering judgment to design and validate high-performance microgrid control systems. You'll partner closely with controls engineers, electrical design teams, external suppliers, and utility operators to develop fit-for-purpose power system models and validate controller behavior across both normal and contingency conditions. Your work will help prove what's possible supporting microgrids that reliably power gigawatts of critical datacenter load at unprecedented scale.
Team OverviewThis team plays a critical role in advancing Intersect's mission to accelerate the clean energy transition, supporting large-scale infrastructure that delivers reliable, cost-effective power. The Microgrid Engineering team collaborates across engineering, controls, and external partners to design, test, and validate systems that operate under complex and demanding conditions. Joining this team means contributing to high-impact projects while growing your technical depth alongside experienced engineers tackling some of the industry's most challenging power system problems.
What You'll Do
Model and Simulate Microgrid Dynamics• Build and oversee the development of detailed EMT and dynamic models representing loads, supervisory controls, protection schemes, and generation assets including batteries, wind, PV, reciprocating engines, and turbines.• Identify key system parameters from design documentation, requirements, and field data to ensure models accurately reflect real-world behavior.
Validate System Stability and Performance• Identify and simulate contingency events such as breaker trips, generator failures, and fault conditions to confirm system stability and performance• For grid-connected systems, simulate response to grid disturbances and assess compliance with interconnection agreements, model quality standards, and ancillary market requirements
Partner Across Engineering and Suppliers• Collaborate with adjacent engineering teams to understand system design, control logic, communication latencies, and protection schemes, feeding simulation insights back into design decisions• Evaluate supplier documentation and models to characterize expected behavior and operational limitations of generation and storage assets Feeding simulation insights back into design decisions Evaluate supplier documentation and models
Support Testing, Optimization, and Field Validation• Assess design options by evaluating performance tradeoffs and long-term cost impacts from a power system stability perspective.• Participate in Software-in-the-Loop (SIL) and Hardware-in-the-Loop (HIL) testing, site validation planning, and performance verification.• Support post-event analysis through field data review, model correlation, and model playback to continuously improve system fidelity.
What You'll Bring•M.S. or PhD in Electrical Engineering with an emphasis in power systems or control systems•4-8+ years of experience performing EMT and dynamic power system studies for microgrids, islanded systems, or weak-grid environments•Hands-on experience with PSCAD or similar EMT tools; familiarity with Simulink or Modelica and real-time simulation methodologies including SIL and HIL• Strong understanding of inverter operating modes such as grid-forming, grid-following, and droop control• Experience modeling dynamic loads, including large and fast-changing datacenter loads, and assessing their impact on system stability• Familiarity with modeling communication delays, control system latencies, protection scheme interactions, and fault ride-through behavior• Knowledge of utility interconnection and market requirements, particularly within ERCOT, that will help you succeed in grid-interactive system studies• A collaborative, detail-oriented work style with the curiosity and persistence needed to solve complex, system-level engineering challenges Total RewardsAt Intersect, we care about your well-being, growth, and balance. Here's how we support you:
Total Compensation: USD$185,000 - $195,000 (total compensation includes base salary + bonus) Health & wellness: 100% premium coverage for you and your dependents on medical, dental, and vision Time to recharge: Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year) Family support: Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning and family care support through Carrot and MavenMental health: Free access to Spring Health, including 5 free therapy and psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+Perks & extras: $150 monthly food stipend, $150 monthly reimbursement for cell phone and internet, pet insurance allowance, full home office setup, free access to UrbanSitter with $625 in quarterly company-paid credits, ActiveHero, and One Medical
Intersect maintains a work environment free from discrimination, one where all employees are treated with dignity and respect. All employees share in the responsibility for fulfilling Intersect's commitment to equal employment opportunity. Intersect does not discriminate against any employee or applicant on the basis of age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by and consistent with applicable local laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
$185k-195k yearly Auto-Apply 25d ago
Integration & Network Support Engineer
Skydio 4.5
Remote job
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios and beyond.
About the role:
As a Skydio products ambassador, you will work in a small team of high-performing subject matter experts who provide UAS system and Cloud operational best practices and deep feature diagnostics to Skydio commercial, state & local government and educational customers. You'll combine your relevant enterprise application integration and network operations experience with hands-on Skydio product knowledge to provide best-in-class wireless communications and cross-Cloud data pipeline support, advise customers on operational best practices, and keep Skydio engineering and marketing teams plugged into the customer experience. We are seeking candidates with the technical capability to support complex hardware, network installations & software integrations. A successful candidate will have deep knowledge in WiFi and cellular networking, configuring and troubleshooting Cloud REST integrations, and experience troubleshooting complex IoT and Cloud-Cloud connectivity issues. You'll work both remotely and occasionally at customer sites with Skydio hardware and software products performing device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network optimization and/or network issue diagnostics.
Location: Remote Base, Eastern or Central Timezone.
Travel: Be able to travel regionally up to 20% of the time or as needed
How you'll make an impact:
Act as the product specialist liaison between Skydio and our customers by providing expert terrestrial IoT communications troubleshooting and performance optimization assistance..
Be a technical product knowledge resource to training and content teams, working collaboratively to improve customer self-help.
Work closely with Skydio Product and Cloud Operations teams to become an expert on Skydio's cloud connected products, processes, 3rd party integrations, operational best practices, and product roadmap to ensure customer needs are reflected in product enhancements..
Reduce the number of communications and integration escalations into engineering groups by developing effective triage and resolution techniques.
Proactively participate with both internal support leaders and cross-function Eng and Product teams in building support processes that improve and enhance customer experience.
Troubleshoot UAS Command and Control (C2) and Cloud networking issues using your knowledge of the Internet protocols, cellular modems and wireless point-to-point radios in everything from Enterprise to IoT infrastructure to help customers maximize the useful value of their UAS fleet.
Stay current with network product and industry trends, working with product, engineering and business partners to align on our network strategy and best practices for Skydio Docks and Remote Flight Operations.
What makes you a good fit:
3+ years experience supporting and troubleshooting network and Cloud REST integration / connectivity issues.
Civilian or military UAS operations and flight experience is a plus.
Experience in public safety information systems used in the Police and Fire dispatch centers, including software and hardware equipment and various mission critical interfaces and applications used by Police personnel is a Plus
Ability and willingness to occasionally work flexible hours and schedules, including after-hours and weekend support on rotation or as-needed basis.
Assertive self-starter with great interpersonal and written communication skills.
Proficient in network and technical troubleshooting, problem-solving and familiar with triage and escalation workflows.
A strong desire to learn new skills and grow with Skydio and the rapidly evolving UAS remote operations landscape.
Experience working with Salesforce service cloud, Jira bug tracking, Netsuite is a plus.
Experience with scripting languages such as Bash, PHP, Python a plus.
Excellent knowledge and experience supporting/troubleshooting IoT or enterprise applications using streaming and packet networks and streaming APIs (e.g WebRTC and REST). Demonstrated Expertise in troubleshooting and optimizing network connected devices streaming content over WiFi mesh and carrier mobile network.
Demonstrated experience in solving complex problems related to APIs, webhooks and third party integrations and diagnostic tools like Postman.
Hands-on experience with a variety of Network diagnostic tools.
Excellent ability to multi-task and track multiple independent concurrent projects and manage them to resolution in a timely manner.
Be able to travel regionally up to 20% of the time or as needed
Familiarity with Linux OS
Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $82,000 - $147,000. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria.
*Compensation for certain positions may vary based on the position's location.
#LI-WM1
At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit *************************
$82k-147k yearly Auto-Apply 60d+ ago
Network Engineer - DCO Mission Support
Punch Cyber Analytics Group 3.8
Remote job
About PUNCH: We're problem solvers first & foremost. PUNCH's origin story involves frustration with available INFOSEC tools and techniques - we came up thru the industry using these inefficient tools and techniques and decided there had to be a better way. We bring this laser focus on efficiency to every customer engagement.
We have trust as a hallmark in everything we do. PUNCH provides its team members with the maximum amount of ownership over their careers, the direction of the company, and the flexibility & freedom to accomplish their job without interference. Trust requires accountability; we live that, company-wide.
We back each other up. PUNCH is a supportive place to work. We've worked hard to create an environment that makes people better, encourages team work, and rewards a “pitch in” mentality.
We give back. To those in need. To the community. To the industry.
Does this sound like you?
In this Role You Will:
Support a DARPA initiative by deploying and managing DCO capabilities in tactical, austere environments. Must be a US citizen and possess a US passport
Key tasks include:
- Design, configure, and troubleshoot LAN/WAN topologies in field and lab environments
- Deploy and tune DCO sensor platforms (e.g., Zeek, SecurityOnion)
- Implement and validate SPAN/mirror ports and inline network taps
- Conduct packet capture analysis and support anomaly detection tuning
- Collaborate with host entity personnel for network access and integration
Key Requirements:
-10+ years network engineering experience in production or field conditions
-Strong knowledge of TCP/IP, routing, switching, VLANs, MTU, and SFP modules
- Hands-on experience with Wireshark, tcpdump, and other capture tools
- Familiarity with Linux networking, security architecture, and containers
- Experience supporting DoD/tactical networks preferred
- Strong troubleshooting skills under pressure in unfamiliar environments
Must Haves: Demonstrated proficiency in tactical or mission-critical network deployments/setups.
Security Clearance:
TS with SCI eligibility required.
Travel Requirements:
8-12 weeks annually, CONUS and OCONUS, sometimes on short notice.
Remote work flexibility available outside of mission support windows.